SEGMENT INFORMATION | (12) SEGMENT INFORMATION Euronet’s reportable operating segments have been determined in accordance with ASC Topic 280, Segment Reporting (“ASC 280”) . The Company currently operates in the following three reportable operating segments: Through the EFT Processing Segment, the Company processes transactions for a network of Through the Through the Money Transfer Segment, the Company provides global money transfer services under the brand names Ria, AFEX, IME, and xe. Ria, AFEX and IME provide global consumer-to-consumer money transfer services through a network of sending agents, Company-owned stores and Company-owned websites, disbursing money transfers through a worldwide correspondent network. xe offers account-to-account international payment services to high-income individuals and small-to-medium sized businesses. xe is also a provider of foreign currency exchange information. The Company also offers customers bill payment services, payment alternatives such as money orders and prepaid debit cards, comprehensive check cashing services, foreign currency exchange services and mobile top-up. Furthermore, xe provides cash management solutions and foreign currency risk management services to small-to-medium sized businesses. In addition, the Company accounts for non-operating activity, share-based compensation expense, certain intersegment eliminations and the costs of providing corporate and other administrative services in its administrative division, “Corporate Services, Eliminations and Other.” These services are not directly identifiable with the Company’s reportable operating segments. The following tables present the Company’s reportable segment results for the three months ended March 31, 2021 and 2020 : For the Three Months Ended March 31, 2021 (in thousands) EFT Processing epay Money Transfer Corporate Services, Eliminations and Other Consolidated Total revenues $ 87,076 $ 242,303 $ 324,900 $ (1,609 ) $ 652,670 Operating expenses: Direct operating costs 69,612 182,633 183,878 (1,607 ) 434,516 Salaries and benefits 23,571 19,369 60,540 12,188 115,668 Selling, general and administrative 11,962 9,020 36,116 1,678 58,776 Depreciation and amortization 22,027 2,124 8,963 147 33,261 Total operating expenses 127,172 213,146 289,497 12,406 642,221 Operating (loss) income $ (40,096 ) $ 29,157 $ 35,403 $ (14,015 ) $ 10,449 For the Three Months Ended March 31, 2020 (in thousands) EFT Processing epay Money Transfer Corporate Services, Eliminations and Other Consolidated Total revenues $ 145,825 $ 172,911 $ 266,234 $ (1,063 ) $ 583,907 Operating expenses: Direct operating costs 87,536 130,074 142,909 (1,063 ) 359,456 Salaries and benefits 22,091 15,697 53,864 9,588 101,240 Selling, general and administrative 10,941 8,838 38,582 2,432 60,793 Depreciation and amortization 20,322 1,844 8,571 79 30,816 Total operating expenses 140,890 156,453 243,926 11,036 552,305 Operating income (expense) $ 4,935 $ 16,458 $ 22,308 $ (12,099 ) $ 31,602 The following table presents the Company’s total assets by reportable segment: Total Assets as of (in thousands) March 31, 2021 December 31, 2020 EFT Processing $ 1,400,396 $ 1,541,610 epay 915,875 1,135,204 Money Transfer 1,764,127 1,755,651 Corporate Services, Eliminations and Other 270,436 494,246 Total $ 4,350,834 $ 4,926,711 The following table presents the Company's revenues disaggregated by segment and region. Sales and usage-based taxes are excluded from revenues. The Company believes disaggregation by segment and region best depicts how the nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factors. The disaggregation of revenues by segment and region is based on management's assessment of segment performance together with allocation of financial resources, both capital and operating support costs, on a segment and regional level. Both segments and regions benefit from synergies achieved through concentration of operations and are influenced by macro-economic, regulatory and political factors in the respective segment and region. For the Three Months Ended March 31, 2021 For the Three Months Ended March 31, 2020 (in thousands) EFT Processing epay Money Transfer Total EFT Processing epay Money Transfer Total Europe $ 46,862 $ 164,908 $ 132,839 $ 344,609 $ 99,474 $ 115,277 $ 91,058 $ 305,809 North America 14,466 33,841 152,302 200,609 15,019 33,852 137,895 186,766 Asia Pacific 25,694 34,318 28,469 88,481 31,328 19,274 30,848 81,450 Other 54 9,236 11,290 20,580 4 4,508 6,433 10,945 Eliminations — — — (1,609 ) — — — (1,063) Total $ 87,076 $ 242,303 $ 324,900 $ 652,670 $ 145,825 $ 172,911 $ 266,234 $ 583,907 |