SEGMENT INFORMATION | (12) SEGMENT INFORMATION Euronet’s reportable operating segments have been determined in accordance with ASC Topic 280, Segment Reporting (“ASC 280”) . The Company currently operates in the following three reportable operating segments: Through the EFT Processing Segment, the Company processes transactions for a network of Through the Through the Money Transfer Segment, the Company provides global money transfer services under the brand names Ria, AFEX, IME, and xe. Ria, AFEX and IME provide global consumer-to-consumer money transfer services through a network of sending agents, Company-owned stores and Company-owned websites, disbursing money transfers through a worldwide correspondent network. xe offers account-to-account international payment services to high-income individuals and small-to-medium sized businesses. xe is also a provider of foreign currency exchange information. The Company also offers customers bill payment services, payment alternatives such as money orders and prepaid debit cards, comprehensive check cashing services, foreign currency exchange services and mobile top-up. Furthermore, xe provides cash management solutions and foreign currency risk management services to small-to-medium sized businesses. In addition, the Company accounts for non-operating activity, share-based compensation expense, certain intersegment eliminations and the costs of providing corporate and other administrative services in its administrative division, “Corporate Services, Eliminations and Other.” These services are not directly identifiable with the Company’s reportable operating segments. The following tables present the Company’s reportable segment results for the three and nine months ended September 30, 2021 and 2020 : For the Three Months Ended September 30, 2021 (in thousands) EFT Processing epay Money Transfer Corporate Services, Eliminations and Other Consolidated Total revenues $ 227,129 $ 238,319 $ 353,451 $ (2,339 ) $ 816,560 Operating expenses: Direct operating costs 106,321 180,206 200,231 (2,320 ) 484,438 Salaries and benefits 23,665 20,104 65,285 10,367 119,421 Selling, general and administrative 11,301 9,802 41,533 1,662 64,298 Depreciation and amortization 22,640 2,253 8,897 119 33,909 Total operating expenses 163,927 212,365 315,946 9,828 702,066 Operating income (expense) $ 63,202 $ 25,954 $ 37,505 $ (12,167 ) $ 114,494 For the Three Months Ended September 30, 2020 (in thousands) EFT Processing epay Money Transfer Corporate Services, Eliminations and Other Consolidated Total revenues $ 144,062 $ 198,939 $ 323,092 $ ( ) $ 664,351 Operating expenses: Direct operating costs 82,626 149,993 176,718 ( ) 407,598 Salaries and benefits 25,182 16,108 52,035 8,252 101,577 Selling, general and administrative 8,577 8,455 36,601 1,592 55,225 Goodwill and acquired intangible assets impairment — — 1,467 — 1,467 Depreciation and amortization 21,516 2,134 8,645 117 32,412 Total operating expenses 137,901 176,690 275,466 8,222 598,279 Operating income (expense) $ 6,161 $ 22,249 $ 47,626 $ ( ) $ 66,072 For the Nine Months Ended September 30, 2021 (in thousands) EFT Processing epay Money Transfer Corporate Services, Eliminations and Other Consolidated Total revenues $ 427,687 $ 724,540 $ 1,037,659 $ (5,970 ) $ 2,183,916 Operating expenses: Direct operating costs 258,614 547,828 589,273 (5,945 ) 1,389,770 Salaries and benefits 71,334 59,248 188,535 37,043 356,160 Selling, general and administrative 33,062 28,594 115,975 4,562 182,193 Depreciation and amortization 66,907 6,524 26,886 412 100,729 Total operating expenses 429,917 642,194 920,669 36,072 2,028,852 Operating (loss) income $ (2,230 ) $ 82,346 $ 116,990 $ (42,042 ) $ 155,064 For the Nine Months Ended September 30, 2020 (in thousands) EFT Processing epay Money Transfer Corporate Services, Eliminations and Other Consolidated Total revenues $ 368,375 $ 559,413 $ 852,189 $ ( ) $ 1,776,061 Operating expenses: Direct operating costs 232,627 424,123 464,216 ( ) 1,117,065 Salaries and benefits 68,562 46,996 154,958 23,253 293,769 Selling, general and administrative 29,033 25,928 108,355 6,017 169,333 Goodwill and acquired intangible assets impairment 21,861 — 84,160 — 106,021 Depreciation and amortization 61,772 5,629 25,793 276 93,470 Total operating expenses 413,855 502,676 837,482 25,645 1,779,658 Operating (loss) income $ (45,480 ) $ 56,737 $ 14,707 $ ( ) $ (3,597 ) The following table presents the Company’s total assets by reportable segment: Total Assets as of (in thousands) September 30, 2021 December 31, 2020 EFT Processing $ 1,834,405 $ 1,541,610 epay 912,934 1,135,204 Money Transfer 1,625,178 1,755,651 Corporate Services, Eliminations and Other 153,801 494,246 Total $ 4,526,318 $ 4,926,711 The following table presents the Company's revenues disaggregated by segment and region. Sales and usage-based taxes are excluded from revenues. The Company believes disaggregation by segment and region best depicts how the nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factors. The disaggregation of revenues by segment and region is based on management's assessment of segment performance together with allocation of financial resources, both capital and operating support costs, on a segment and regional level. Both segments and regions benefit from synergies achieved through concentration of operations and are influenced by macro-economic, regulatory and political factors in the respective segment and region. For the Three Months Ended September 30, 2021 For the Nine Months Ended September 30, 2021 (in thousands) EFT Processing epay Money Transfer Total EFT Processing epay Money Transfer Total Europe $ 183,163 $ 150,465 $ 145,813 $ 479,441 $ 303,134 $ 475,933 $ 428,258 $ 1,207,325 North America 16,341 35,876 169,473 221,690 46,010 104,318 492,099 642,427 Asia Pacific 27,381 39,303 24,588 91,272 78,110 111,998 79,581 269,689 Other 244 12,675 13,577 26,496 433 32,291 37,721 70,445 Eliminations — — — (2,339 ) — — — (5,970 ) Total $ 227,129 $ 238,319 $ 353,451 $ 816,560 $ 427,687 $ 724,540 $ 1,037,659 $ 2,183,916 For the Three Months Ended September 30, 2020 For the Nine Months Ended 30, 2020 (in thousands) EFT Processing epay Money Transfer Total EFT Processing epay Money Transfer Total Europe $ 107,182 $ 131,330 $ 127,399 $ 365,911 $ 251,583 $ 368,101 $ 317,187 $ 936,871 North America 14,318 32,645 152,195 199,158 42,461 102,603 422,980 568,044 Asia Pacific 22,562 26,679 34,036 83,277 74,327 69,916 91,116 235,359 Other — 8,285 9,462 17,747 4 18,793 20,906 39,703 Eliminations — — — ( ) — — — ( ) Total $ 144,062 $ 198,939 $ 323,092 $ 664,351 $ 368,375 $ 559,413 $ 852,189 $ 1,776,061 |