Exhibit 99.2
StarTek, Inc.
Operating Results Scorecard
Quarter Ended June 30, 2008
Operating Results Scorecard
Quarter Ended June 30, 2008
Q1-07 | Q2-07 | Q3-07 | Q4-07 | Q1-08 | Q2-08 | |||||||||||||||||||
Revenue (millions) | ||||||||||||||||||||||||
US-Base Sites | $ | 34.4 | $ | 35.0 | $ | 39.7 | $ | 40.2 | $ | 37.2 | $ | 35.8 | ||||||||||||
US-New 08 Sites | — | — | — | — | 3.0 | 5.9 | ||||||||||||||||||
Canada | 23.2 | 23.8 | 23.4 | 25.4 | 24.6 | 23.9 | ||||||||||||||||||
Company Total | $ | 57.6 | $ | 58.8 | $ | 63.2 | $ | 65.7 | $ | 64.7 | $ | 65.6 | ||||||||||||
Gross Profit % | ||||||||||||||||||||||||
US-Base Sites | 21 | % | 21 | % | 24 | % | 24 | % | 23 | % | 18 | % | ||||||||||||
US-New 08 Sites | n/a | n/a | n/a | n/a | -9 | % | -1 | % | ||||||||||||||||
Canada | 7 | % | 5 | % | 3 | % | 9 | % | 5 | % | 8 | % | ||||||||||||
Company Total | 15 | % | 15 | % | 16 | % | 17 | % | 15 | % | 13 | % | ||||||||||||
FTE* — Quarterly Average | ||||||||||||||||||||||||
US-Base Sites | 2,846 | 2,970 | 3,214 | 3,321 | 3,093 | 3,007 | ||||||||||||||||||
US-New 08 Sites | — | — | — | — | 179 | 421 | ||||||||||||||||||
Canada | 2,313 | 2,180 | 2,158 | 2,125 | 2,077 | 1,982 | ||||||||||||||||||
Company Total | 5,159 | 5,150 | 5,372 | 5,446 | 5,349 | 5,410 | ||||||||||||||||||
# of Agent Seats- End of Period | ||||||||||||||||||||||||
US-Base Sites | 4,364 | 4,459 | 4,455 | 4,457 | 4,457 | 4,457 | ||||||||||||||||||
US-New 08 Sites | — | — | — | — | 992 | 992 | ||||||||||||||||||
Canada | 3,343 | 3,306 | 3,306 | 3,026 | 3,026 | 3,026 | ||||||||||||||||||
Company Total | 7,707 | 7,765 | 7,761 | 7,483 | 8,475 | 8,475 | ||||||||||||||||||
Number of Sites- End of Period | ||||||||||||||||||||||||
US-Base Sites | 12 | 12 | 12 | 12 | 12 | 12 | ||||||||||||||||||
US-New 08 Sites | 2 | 2 | ||||||||||||||||||||||
Canada | 7 | 7 | 7 | 6 | 6 | 6 | ||||||||||||||||||
Company Total | 19 | 19 | 19 | 18 | 20 | 20 | ||||||||||||||||||
*FTE is calculated by dividing agent hours paid during the period by available work hours.
(i.e.- if there are 65 work days in a quarter, 520 paid hours would equal 1 FTE)
(i.e.- if there are 65 work days in a quarter, 520 paid hours would equal 1 FTE)