Startek (SRT) 10-Q 9 Nov 20 2020 Q3 Quarterly report Financial data

Document And Entity Information

Document And Entity Information - shares	9 Months Ended
	Sep. 30, 2020	Oct. 31, 2020
Document Information [Line Items]
Entity Central Index Key	0001031029
Entity Registrant Name	StarTek, Inc.
Amendment Flag	false
Current Fiscal Year End Date	--12-31
Document Fiscal Period Focus	Q3
Document Fiscal Year Focus	2020
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Sep. 30, 2020
Document Transition Report	false
Entity File Number	1-12793
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	84-1370538
Entity Address, Address Line One	6200 South Syracuse Way, Suite 485
Entity Address, City or Town	Greenwood Village
Entity Address, State or Province	CO
Entity Address, Postal Zip Code	80111
City Area Code	303
Local Phone Number	262-4500
Title of 12(b) Security	Common Stock, $0.01 par value
Trading Symbol	SRT
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	true
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		40,292,755

Condensed Consolided Statement

Condensed Consolided Statement of Income (Loss) (Unaudited) - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Revenue	$ 163,097	$ 164,630	$ 466,926	$ 487,054
Warrant contra revenue	(410)	0	(1,173)	(730)
Net Revenue	162,687	164,630	465,753	486,324
Cost of services	(139,808)	(136,142)	(407,003)	(403,064)
Gross profit	22,879	28,488	58,750	83,260
Selling, general and administrative expenses	(14,876)	(22,926)	(46,774)	(71,938)
Impairment losses and restructuring/exit cost	12	(220)	(24,545)	(2,069)
Acquisition related cost	0	0	0	11
Operating Income/ (Loss)	8,015	5,342	(12,569)	9,264
Share of (loss) / profit of equity accounted investees	(5)	(16)	(25)	988
Interest expense, net	(3,988)	(3,372)	(10,684)	(11,864)
Exchange loss, net	(621)	(1,880)	(331)	(2,558)
Income /(Loss) before income taxes	3,401	74	(23,609)	(4,170)
Income tax expense	(1,649)	(3,436)	(5,808)	(4,550)
Net lncome / (Loss)	1,752	(3,362)	(29,417)	(8,720)
Net income/ (Loss)
Net income /(loss) attributable to non-controlling interests	1,385	(575)	1,990	1,007
Net income/ (loss) attributable to Startek shareholders	$ 367	$ (2,787)	$ (31,407)	$ (9,727)
Net gain /(loss) per common share - basic (in dollars per share)	$ 0.01	$ (0.07)	$ (0.80)	$ (0.26)
Net gain /(loss) per common share - diluted (in dollars per share)	$ 0.01	$ (0.07)	$ (0.80)	$ (0.26)
Weighted average common shares outstanding - basic (in shares)	40,275	38,467	39,143	38,011
Weighted average common shares outstanding - diluted (in shares)	40,626	38,467	39,143	38,011

Condensed Consolidated Statemen

Condensed Consolidated Statement of Other Comprehensive Income (Loss) (Unaudited) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Net loss	$ 1,752	$ (3,362)	$ (29,417)	$ (8,720)
Net income /(loss) attributable to non-controlling interests	1,385	(575)	1,990	1,007
Net income/ (loss) attributable to Startek shareholders	367	(2,787)	(31,407)	(9,727)
Other comprehensive (loss) / income, net of taxes:
Foreign currency translation adjustments	936	(1,899)	(2,729)	(1,299)
Change in fair value of derivative instruments	103	(298)	(577)	50
Pension amortization	774	(9)	(1,856)	(70)
Comprehensive (loss) / income	1,813	(2,206)	(5,162)	(1,319)
Other comprehensive (loss) / income attributable to non-controlling interest	413	(19)	(1,211)	(45)
Other comprehensive (loss) / income attributable to Startek shareholders	1,400	(2,187)	(3,951)	(1,274)
Other Comprehensive Income (Loss), Net of Tax, Total	1,813	(2,206)	(5,162)	(1,319)
Comprehensive (loss) / income
Comprehensive (loss)/income attributable to non-controlling interests	1,798	(594)	779	962
Comprehensive (loss)/ income attributable to Startek shareholders	1,767	(4,974)	(35,358)	(11,001)
Comprehensive Income (Loss), Net of Tax, Including Portion Attributable to Noncontrolling Interest, Total	$ 3,565	$ (5,568)	$ (34,579)	$ (10,039)

Condensed Consolidated Balance

Condensed Consolidated Balance Sheet (Current Period Unaudited) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Current assets:
Cash and cash equivalents	$ 48,463	$ 20,464
Restricted cash	8,122	12,162
Trade accounts receivable, net	77,767	108,479
Unbilled revenue	40,126	41,449
Prepaid and other current assets	12,612	12,008
Total current assets	187,090	194,562
Property, plant and equipment, net	34,423	37,507
Operating lease right-of-use assets	70,256	73,692
Intangible assets, net	103,042	110,807
Goodwill	196,633	219,341
Investment in associates	109	553
Deferred tax assets, net	2,782	5,251
Prepaid expenses and other non-current assets	13,140	16,370
Total assets	607,475	658,083
Current liabilities:
Trade accounts payables	14,591	25,449
Accrued expenses	64,375	45,439
Short term debt	15,206	26,491
Current maturity of long term debt	19,142	18,233
Current maturity of operating lease obligation	18,649	19,677
Other current liabilities	39,854	37,159
Total current liabilities	171,817	172,448
Long term debt	101,626	130,144
Operating lease liabilities	52,854	54,341
Other non-current liabilities	17,378	11,140
Deferred tax liabilities, net	16,596	18,226
Total liabilities	360,271	386,299
Commitments and contingencies	0	0
Stockholders’ equity:
Common stock, 60,000,000 non-convertible shares, $0.01 par value, authorized; 40,288,453 and 38,525,636 shares issued and outstanding at September 30, 2020 and December 31, 2019, respectively	403	385
Additional paid-in capital	287,221	276,827
Accumulated deficit	(77,965)	(46,145)
Accumulated other comprehensive loss	(9,973)	(6,022)
Equity attributable to Startek shareholders	199,686	225,045
Non-controlling interest	47,518	46,739
Total stockholders’ equity	247,204	271,784
Total liabilities and stockholders’ equity	$ 607,475	$ 658,083

Condensed Consolidated Balanc_2

Condensed Consolidated Balance Sheet (Current Period Unaudited) (Parentheticals) - $ / shares	Sep. 30, 2020	Dec. 31, 2019
Common stock, par value (in dollars per share)	$ 0.01	$ 0.01
Common stock, shares authorized (in shares)	60,000,000	60,000,000
Common stock, shares issued (in shares)	40,288,453	38,525,636
Common stock, shares outstanding (in shares)	40,288,453	38,525,636

Condensed Consolidated Statem_2

Condensed Consolidated Statements of Cash Flows (Unaudited) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019	Dec. 31, 2019
Operating Activities
Net loss	$ 1,752	$ (3,362)	$ (29,417)	$ (8,720)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization			21,279	22,056
Impairment of goodwill			22,708
Loss /(profit) on sale of property, plant and equipment			181	(223)
Provision for doubtful accounts			2,089	1,238
Warrant contra revenue	410	0	1,173	730
Share-based compensation expense			447	1,151
Deferred income taxes			1,192	209
Share of loss / (profit) of equity accounted investees	5	16	25	(988)
Changes in operating assets and liabilities:
Trade accounts receivable, net			26,171	(1,529)
Prepaid expenses and other assets, current and noncurrent			(117)	(950)
Trade accounts payable			(10,155)	(5,236)
Income taxes, net			1,300	(2,267)
Accrued expenses and other liabilities, current and noncurrent			27,421	1,150
Net cash generated from operating activities			64,297	6,621
Investing Activities
Purchases of property, plant and equipment			(10,141)	(9,027)
Proceeds from equity-accounted investees			429	1,317
Net cash used in investing activities			(9,712)	(7,710)
Financing Activities
Proceeds from the issuance of common stock			8,379	6,563
Payments on long term debt			(4,200)	(7,000)
Proceeds from (payments on) other debt, net			(34,549)	5,831
Net cash (used in) / generated from financing activities			(30,370)	5,394
Net increase in cash and cash equivalents			24,215	4,305
Effect of exchange rate changes on cash and cash equivalents and restricted cash			(256)	(497)
Cash and cash equivalents and restricted cash at the beginning of the period			32,626	24,569	$ 24,569
Cash and cash equivalents and restricted cash at the end of the period	56,585	28,377	56,585	28,377	32,626
Components of cash and cash equivalents and restricted cash
Balances with banks	48,463	17,795	48,463	17,795	$ 20,464
Restricted cash	8,122	10,582	8,122	10,582
Total cash and cash equivalents and restricted cash	$ 56,585	$ 28,377	56,585	28,377
Supplemental disclosure of Cash Flow Information
Cash paid for Interest and other finance cost			10,392	11,179
Cash paid for income taxes			2,752	6,740
Non cash warrant contra revenue			1,173	730
Non cash share-based compensation expenses			$ 447	$ 1,151

Condensed Consolidated Statem_3

Condensed Consolidated Statement of Stockholders' Equity (Unaudited) - USD ($) $ in Thousands	Cumulative Effect, Period of Adoption, Adjustment [Member]Common Stock [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Additional Paid-in Capital [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Retained Earnings [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Accumulated Foreign Currency Adjustment Attributable to Parent [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Accumulated Defined Benefit Plans Adjustment, Net Gain (Loss) Attributable to Parent [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Parent [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Noncontrolling Interest [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]	Common Stock [Member]	Additional Paid-in Capital [Member]	Retained Earnings [Member]	Accumulated Foreign Currency Adjustment Attributable to Parent [Member]	Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent [Member]	Accumulated Defined Benefit Plans Adjustment, Net Gain (Loss) Attributable to Parent [Member]	Parent [Member]	Noncontrolling Interest [Member]	Total
Balance (in shares) at Dec. 31, 2018										37,446,323
Balance at Dec. 31, 2018										$ 374	$ 267,317	$ (31,127)	$ (3,989)	$ (15)	$ (1,543)	$ 231,017	$ 45,356	$ 276,373
Issuance of common stock (in shares)										1,036,702
Issuance of common stock										$ 11	6,552	0	0	0	0	6,563	0	6,563
Warrant expenses										0	730	0	0	0	0	730	0	730
Net income (loss)										0	0	(9,727)	0	0	0	(9,727)	1,007	(8,720)
Other Comprehensive Income (Loss), Net of Tax, Total										0	0	0	(1,299)	50	(25)	(1,274)	(45)	(1,319)
Share-based compensation expenses										$ 0	1,151	0	0	0	0	1,151	0	1,151
Balance (in shares) at Sep. 30, 2019										38,483,025
Balance at Sep. 30, 2019										$ 385	275,750	(40,854)	(5,288)	35	(1,568)	228,460	46,318	274,778
Balance (in shares) at Jun. 30, 2019										38,452,111
Balance at Jun. 30, 2019										$ 384	275,284	(38,067)	(3,389)	333	(1,578)	232,967	46,912	279,879
Issuance of common stock (in shares)										30,914
Issuance of common stock										$ 1	96	0	0	0	0	97	0	97
Warrant expenses										0	0	0	0	0	0	0	0	0
Net income (loss)										0	0	(2,787)	0	0	0	(2,787)	(575)	(3,362)
Other Comprehensive Income (Loss), Net of Tax, Total										0	0	0	(1,899)	(298)	10	(2,187)	(19)	(2,206)
Share-based compensation expenses										$ 0	370	0	0	0	0	370	0	370
Balance (in shares) at Sep. 30, 2019										38,483,025
Balance at Sep. 30, 2019										$ 385	275,750	(40,854)	(5,288)	35	(1,568)	228,460	46,318	$ 274,778
Balance (in shares) at Dec. 31, 2019										38,525,636								38,525,636
Balance at Dec. 31, 2019	$ 0	$ 413	$ (413)	$ 0	$ 0	$ 0	$ 0	$ 0	$ 0	$ 385	276,827	(46,145)	(4,568)	475	(1,929)	225,045	46,739	$ 271,784
Issuance of common stock (in shares)										1,762,817
Issuance of common stock										$ 18	8,361	0	0	0	0	8,379	0	8,379
Warrant expenses										0	1,173	0	0	0	0	1,173	0	1,173
Net income (loss)										0	0	(31,407)	0	0	0	(31,407)	1,990	(29,417)
Other Comprehensive Income (Loss), Net of Tax, Total										0	0	0	(2,729)	(577)	(645)	(3,951)	(1,211)	(5,162)
Share-based compensation expenses										$ 0	447	0	0	0	0	447	0	$ 447
Balance (in shares) at Sep. 30, 2020										40,288,453								40,288,453
Balance at Sep. 30, 2020										$ 403	287,221	(77,965)	(7,297)	(102)	(2,574)	199,686	47,518	$ 247,204
Balance (in shares) at Jun. 30, 2020										40,210,299
Balance at Jun. 30, 2020										$ 401	286,205	(78,332)	(8,233)	(205)	(2,935)	196,901	45,720	242,621
Issuance of common stock (in shares)										78,154
Issuance of common stock										$ 2	368	0	0	0	0	370	0	370
Share-based compensation expenses										0	238	0	0	0	0	238	0	238
Warrant expenses										0	410	0	0	0	0	410	0	410
Net income (loss)										0	0	367	0	0	0	367	1,385	1,752
Other Comprehensive Income (Loss), Net of Tax, Total										$ 0	0	0	936	103	361	1,400	413	$ 1,813
Balance (in shares) at Sep. 30, 2020										40,288,453								40,288,453
Balance at Sep. 30, 2020										$ 403	$ 287,221	$ (77,965)	$ (7,297)	$ (102)	$ (2,574)	$ 199,686	$ 47,518	$ 247,204

Note 1 - Overview and Basis of

Note 1 - Overview and Basis of Preparation	9 Months Ended
	Sep. 30, 2020
Notes to Financial Statements
Organization, Consolidation and Presentation of Financial Statements Disclosure [Text Block]	1. Unless otherwise noted in this report, any description of "us," "we," or "our," refers to StarTek, Inc. and its subsidiaries (the "Company"). Financial information in this report is presented in U.S. dollars. Business Startek is a leading global provider of technology-enabled business process management solutions.The Company provides omni-channel customer experience, digital transformation and technology services to some of the finest brands globally. Startek is committed to impacting clients’ business outcomes by focusing on enhancing customer experience and digital enablement across all touch points and channels. Startek has more than 40,000 46 13 250 The Company offers a repository of digital and omnichannel solutions based on decades of experience in driving growth by putting the customer at the center of our business. Because no one Basis of preparation The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America ("US-GAAP") for interim financial information and instructions to Form 10 10 X. not These consolidated financial statements reflect all adjustments (consisting only of normal recurring entries, except as noted) which, in the opinion of management, are necessary for fair presentation. The results of operations for interim periods are not The consolidated financial statements reflect the financial results of all subsidiaries that are more than 50% not 100%, The consolidated balance sheet as of December 31, 2019 not 10 10 December 31, 2019

Note 2 - Summary of Significant

Note 2 - Summary of Significant Accounting Policies	9 Months Ended
	Sep. 30, 2020
Notes to Financial Statements
Significant Accounting Policies [Text Block]	2. Use of Estimates The preparation of condensed consolidated financial statements in accordance with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements. Significant items subject to such estimates and assumptions include the useful lives of property, plant and equipment, intangibles, impairment of goodwill, valuation allowances for deferred tax assets and restructuring costs. Management believes that the estimates used in the preparation of the condensed consolidated financial statements are reasonable, and management has made assumptions about the possible effects of the novel coronavirus (“COVID- 19” Revenue The Company utilizes a five 606, 4 Leases On January 1, 2019, 842, , 842 . 840. We determine if an arrangement is a lease at inception. Operating leases are included in right-of-use (“ROU”) assets, current maturity of operating lease liabilities, and operating lease liabilities in our consolidated balance sheets. Finance leases are included in property plant and equipment, long-term debt, accrued expenses and other current liabilities in our consolidated balance sheets. ROU assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized at commencement date based on the present value of remaining lease payments over the balance lease term. As most of our leases do not may The Company elected the practical expedient permitted under the transition guidance under Topic 842, not 12 not not not We have lease agreements with lease and non-lease components, which are generally accounted for separately. During the first 2020, 19 not second no September 30, 2020. Business Combinations The Company accounts for business combinations under the acquisition method of accounting in accordance with ASC 805, Goodwill and Intangible Assets Goodwill represents the cost of acquired businesses in excess of the fair value of identifiable tangible and intangible net assets purchased. Goodwill is not December 31, not not not 3 Foreign Currency Matters The Company has operations in Argentina and its functional currency has historically been the Argentine Peso. The Company monitors inflation rates in countries in which it operates as required by US GAAP. Under ASC 830 10 45 12, three 100%. July 1, 2018. 830, not Stock-Based Compensation We recognize expense related to all share-based payments to employees, including grants of employee stock options, based on the grant-date fair values amortized straight-line over the period during which the employees are required to provide services in exchange for the equity instruments. We include an estimate of forfeitures when calculating compensation expense. We use the Black-Scholes method for valuing stock-based awards. See Note 10, Common Stock Warrant Accounting We account for common stock warrants as equity instruments, based on the specific terms of our warrant agreement. For more information refer to Note 10, Recent Accounting Pronouncements In December 2019, 2019 12 740 2019 12 740 10 15 4 not not FASB also removed the previous guidance that prohibit recognition of a DTA for a step up in tax basis “except to the extent that the newly deductible goodwill amount exceeds the remaining balance of book goodwill.” Instead, the amended guidance contains a model under which an entity can consider a list of factors in determining whether the step-up in tax basis is related to the business combination that caused the initial recognition of goodwill or to a separate transaction. The Company does not ASU 2019 12 not not The ASU also makes one not The above amendments are effective for fiscal years beginning after December 15, 2020. In August 2018, 2018 14, 715 20 2018 14” no No. 2018 14 December 15, 2020. In June 2016, 2016 13, 326 2016 13" December 15, 2022, not 2016 13 In March 2020, No. 2020 03, not In March 2020, No. 2020 04, not not December 31, 2022.

Note 3 - Goodwill and Intangibl

Note 3 - Goodwill and Intangible Assets	9 Months Ended
	Sep. 30, 2020
Notes to Financial Statements
Goodwill and Intangible Assets Disclosure [Text Block]	3. Goodwill The carrying value of goodwill is allocated to reporting units is as follows: Reporting Units September 30, 2020 December 31, 2019 Americas 64,315 64,315 India 15,180 31,000 Malaysia 47,543 47,543 Saudi Arabia 54,840 54,840 South Africa 1,578 5,910 Argentina 4,991 4,991 Australia 8,186 10,742 Total $ 196,633 $ 219,341 We perform a goodwill impairment analysis at least annually (in the fourth The assumptions used in the analysis are based on the Company’s internal budget. The Company projected revenue, operating margins and cash flows for a period of five may During the first 2020, 19 19 March 31, 2020, not The results of these interim impairment tests indicated that the estimated fair value of the India, South Africa and Australia reporting unit was less than its carrying value. Consequently, a goodwill impairment charge of $15,820, $4,332 and $2,556 was recorded for the India, South Africa and Australia reporting units, respectively. As of September 30, 2020, no The following table presents the changes in goodwill during the period: Amount Opening balance, December 31, 2019 $ 219,341 Impairment (22,708 ) Ending balance, September 30, 2020 $ 196,633 Intangible Assets The following table presents our intangible assets as of September 30, 2020: Gross Intangibles Accumulated Amortization Net Intangibles Weighted Average Amortization Period (years) Customer relationships $ 66,220 $ 14,882 $ 51,338 6.5 Brand 49,500 10,484 39,016 7.1 Trademarks 13,210 1,935 11,275 7.5 Other intangibles 2,130 717 1,413 4.9 $ 131,060 $ 28,018 $ 103,042 During the first 2020, 19 19 March 31, 2020, As of September 30, 2020, Expected future amortization of intangible assets as of September 30, 2020 Years Ending December 31, Amount Remainder of 2020 $ 2,587 2021 10,350 2022 10,350 2023 10,306 2024 10,252 Thereafter 59,197

Note 4 - Revenue

Note 4 - Revenue	9 Months Ended
	Sep. 30, 2020
Notes to Financial Statements
Revenue from Contract with Customer [Text Block]	4. The Company follows a five 606, Contracts with Customers All of the Company's revenues are derived from written contracts with our customers. Generally speaking, our contracts document our customers' intent to utilize our services and the relevant terms and conditions under which our services will be provided. Our contracts generally do not may ninety Our contracts give us the right to bill for services rendered during the period, which for the majority of our customers is a calendar month, with a few customers specifying a fiscal month. Our payment terms vary by client and generally range from due upon receipt to 60 90 Performance Obligations We have identified one Our stand-ready obligation involves outsourcing of the entire customer care life cycle, including: • The identification, operation, management and maintenance of facilities, IT equipment, and IT and telecommunications infrastructure • Management of the entire human resources function, including recruiting, hiring, training, supervising, evaluating, coaching, retaining, compensating, providing employee benefits programs, and disciplinary activities These activities are all considered an integral part of the production activities required in the service of standing ready to accept calls as and when they are directed to us by our clients. Revenue Recognition Methods Because our customers receive and consume the benefit of our services as they are performed and we have the contractual right to invoice for services performed to date, we have concluded that our performance obligation is satisfied over time. Accordingly, we recognize revenue for our services in the month they are performed. We are generally entitled to invoice for our services on a monthly basis. We invoice according to the hourly and/or per transaction rates stated in each contract for the various activities we perform. Some contracts include opportunities to earn bonuses or include parameters under which we will incur penalties related to performance in any given month. Bonus or penalty amounts are based on the current month’s performance. Formulas are included in the contracts for calculation of any bonus or penalty. There is no Practical expedients and exemptions Because the Company’s contracts are essentially month-to-month, we have elected the following practical expedients: • ASC 606 10 50 14 one • ASC 340 40 25 4 one • ASC 606 10 32 2A • ASC 606 10 55 18 may Our net revenues in the second 19, Disaggregated Revenue Revenues by our clients' industry vertical for the three nine September 30, 2020 2019 Three Months Ended September 30, Nine Months Ended September 30, Vertical: 2020 2019 2020 2019 Telecom 54,834 61,439 160,362 191,684 E-commerce & Consumer 23,320 27,530 71,884 76,249 Financial & Business Services 12,208 12,392 36,041 38,957 Media & Cable 25,536 23,408 70,801 68,752 Travel & Hospitality 15,063 18,244 45,028 52,133 Healthcare & Education 12,315 11,880 34,932 30,761 Technology, IT & Related Services 4,813 3,063 14,310 8,958 All other segments 15,008 6,674 33,568 19,560 Gross Revenue 163,097 164,630 466,926 487,054 Less: Warrant Contra Revenue (410 ) - (1,173 ) (730 ) Net Revenue $ 162,687 $ 164,630 465,753 $ 486,324

Note 5 - Net Gain (Loss) Per Sh

Note 5 - Net Gain (Loss) Per Share	9 Months Ended
	Sep. 30, 2020
Notes to Financial Statements
Earnings Per Share [Text Block]	5. Basic earnings per common share is computed based on our weighted average number of common shares outstanding. Diluted earnings per share is computed based on our weighted average number of common shares outstanding plus the effect of dilutive stock options, non-vested restricted stock, and deferred stock units, using the treasury stock method. When a net loss is reported, potentially issuable common shares are excluded from the computation of diluted earnings per share as their effect would be anti-dilutive. The Company always maintained Startek's 2008 10, three nine September 30,2020 2019, not Three Months Ended September 30, Nine Months Ended September 30, 2020 2019 2020 2019 Anti-dilutive securities: Stock options 211 2,637 2,334 2,637

Note 6 - Impairment Losses and

Note 6 - Impairment Losses and Restructuring Exit Cost	9 Months Ended
	Sep. 30, 2020
Notes to Financial Statements
Restructuring, Impairment, and Other Activities Disclosure [Text Block]	6. Impairment Loss During the first 2020, 19 Restructuring/Exit Cost The table below summarizes the balance of accrued restructuring, other acquisition related cost and involuntary termination cost, which is included in accrued expenses in our consolidated balance sheets, and the changes during the nine September 30, 2020 Employee related Facilities related Total Balance as of December 31, 2019 $ 1,326 $ 514 $ 1,840 Accruals/(reversals) 1,497 340 1,837 Payments (2,823 ) (743 ) (3,566 ) Balance as of September 30, 2020 $ - $ 111 $ 111 Employee related In 2020, Facilities related In 2018, first 2021.

Note 7 - Derivative Instruments

Note 7 - Derivative Instruments	9 Months Ended
	Sep. 30, 2020
Notes to Financial Statements
Derivative Instruments and Hedging Activities Disclosure [Text Block]	7. Cash flow hedges Our locations in Canada and the Philippines primarily serve US-based clients. The revenues from these clients is billed and collected in US Dollars, but the expenses related to these revenues are paid in Canadian Dollars and Philippine Pesos. We enter into derivative contracts, in the form of forward contracts and range forward contracts (a transaction where both a call option is purchased and a put option is sold) to mitigate this foreign currency exchange risk. The contracts cover periods commensurate with expected exposure, generally three twelve The Company has terminated all cash flow hedges contracts early in April, 2020 September 30, 2020 nil. The following table shows the notional amount of our foreign exchange cash flow hedging instruments as of September 30, 2020 For the Three Months Ended September 30, 2020 For the Three Months Ended September 30, 2020 Year Ended December 31,2019 Year Ended December 31,2019 Local Currency Notional Amount U.S. Dollar Notional Amount Local Currency Notional Amount U.S. Dollar Notional Amount Philippine Peso - - 769,000 14,361 Canadian Dollar - - 1,400 1,047 $ - $ 15,408 Derivative assets and liabilities associated with our hedging activities are measured at gross fair value as described in Note 8, Gain (Loss) Recognized in AOCI, net of tax Gain (Loss) Recognized in AOCI, net of tax Gain/ (Loss) Reclassified from AOCI into Income Gain/ (Loss) Reclassified from AOCI into Income Nine Months Ended September 30, 2020 Nine Months Ended September 30, 2019 Nine Months Ended September 30, 2020 Nine Months Ended September 30, 2019 Cash flow hedges: Foreign exchange contracts (434 ) 271 (143 ) (221 ) Non-designated hedges We have also entered into foreign currency range forward contracts and interest swap contract as required by our lenders. These hedges are not 815, Derivatives and Hedging. not Unrealized gains and losses and changes in fair value of these derivatives are recognized as incurred in Exchange gains (losses), net in the Consolidated Statement of Income (Loss). The following table presents these amounts for the three nine September 30, 2020 2019 Derivatives not designated under ASC 815 For the Three Months Ended September 30, 2020 For the Three Months Ended September 30, 2019 For the Nine Months Ended September 30, 2020 For the Nine Months Ended September 30, 2019 Foreign currency forward contracts $ (578 ) $ 393 $ (110 ) $ 536 Interest rate swap $ (2 ) $ (6 ) $ (424 ) $ (636 )

Note 8 - Fair Value Measurement

Note 8 - Fair Value Measurements	9 Months Ended
	Sep. 30, 2020
Notes to Financial Statements
Fair Value Disclosures [Text Block]	8. The fair value hierarchy prioritizes the inputs to valuation techniques used to measure fair value. The hierarchy requires that the Company maximize the use of observable inputs and minimize the use of unobservable inputs. The levels of the fair value hierarchy are described below: Level 1 Level 2 not Level 3 Derivative Instruments The values of our derivative instruments are derived from pricing models using inputs based upon market information, including contractual terms, market prices and yield curves. The inputs to the valuation pricing models are observable in the market, and as such the derivatives are classified as Level 2 The following tables set forth our assets and liabilities measured at fair value on a recurring basis by level within the fair value hierarchy. These balances are included in Prepaid and Other current assets and Other current liabilities, respectively, on our balance sheet. As of September 30, 2020 Level 1 Level 2 Level 3 Total Assets: Foreign exchange contracts $ — $ 1,256 $ — $ 1,256 Total fair value of assets measured on a recurring basis $ — $ 1,256 $ — $ 1,256 Liabilities: Interest rate swap $ — $ 344 $ — $ 344 Foreign exchange contracts $ — $ — $ — $ — Total fair value of liabilities measured on a recurring basis $ — $ 344 $ — $ 344 As of December 31, 2019 Level 1 Level 2 Level 3 Total Assets: Foreign exchange contracts $ — $ 1,823 $ — $ 1,823 Total fair value of assets measured on a recurring basis $ — $ 1,823 $ — $ 1,823 Liabilities: Interest rate swap $ — $ 544 $ — $ 544 Foreign exchange contracts $ — $ 22 $ — $ 22 Total fair value of liabilities measured on a recurring basis $ — $ 566 $ — $ 566

Note 9 - Debt

Note 9 - Debt	9 Months Ended
	Sep. 30, 2020
Notes to Financial Statements
Debt Disclosure [Text Block]	9. The below table presents details of the Company's debt: September 30, 2020 December 31, 2019 Short term debt Working capital facilities $ 15,206 $ 23,179 Loan from related parties - 3,312 Current portion of long term debt Current maturity of long term loan 17,850 16,800 Current maturity of equipment loan 726 801 Current maturity of finance lease obligations 566 632 Total $ 34,348 $ 44,724 Long term debt Term loan, net of debt issuance costs $ 100,973 $ 105,075 Equipment loan 99 619 Secured revolving credit facility - 23,097 Finance lease obligations 554 1,353 Total $ 101,626 $ 130,144 Working capital facilities The Company has a number of working capital facilities in various countries in which it operates. These facilities provide for a combined borrowing capacity of approximately $30 million for a number of working capital products. These facilities bear interest at benchmark rate plus margins between 3.0% and 4.5% and are due on demand. These facilities are collateralized by various Company assets and have a total outstanding balance of $15.2 million as of September 30, 2020 Loan from related parties On August 26, 2019, April 21, 2020. September 30, 2020 nil. On November 20, 2019, April 22, 2020. September 30, 2020 nil. Term loan On October 27, 2017, five November 22, 2017 six first July 9, 2020, May 2020 Jan 2021. 2020 March 2021. November 2020 Principal payments due on the term loan are as follows: Years Amount Remainder of 2020 4,200 2021 22,050 2022 95,550 Total $ 121,800 The Term loan has a floating interest rate of USD LIBOR plus 4.5% annually for the first In connection with the Term loan, the Company incurred issuance costs of $7.3 million which are net against the Term loan on the balance sheet. Unamortized debt issuance costs as of September 30, 2020 one July 9, 2020. no June 30, 2021. Secured revolving credit facility The Company had a secured revolving credit facility in Startek USA. Under this agreement, we may no may may This facility was closed in April 2020 September 30, 2020 nil. Non-recourse factoring We have entered into factoring agreements with financial institutions to sell certain of our accounts receivable under non-recourse agreements. Under the arrangement, the Company sells the trade receivables on a non-recourse basis and accounts for the transactions as sales of receivables. The applicable receivables are removed from the Company's consolidated balance sheet when the cash proceeds are received by the Company. We do not nine September 30, 2020 BMO Equipment Loan On December 27, 2018, January 2019. September 30, 2020 Finance lease obligations From time to time and when management believes it to be advantageous, we may

Note 10 - Share-based Compensat

Note 10 - Share-based Compensation	9 Months Ended
	Sep. 30, 2020
Notes to Financial Statements
Share-based Payment Arrangement [Text Block]	10. Amazon Warrant On January 23, 2018, May 17, 2019, June 29, 2020, $9.95 third The first January 23, 2026. The second May 31, 2019. The third Feb 29, 2020. 2019 08 January 01, 2020 December 31, 2019, As per ASC 606, three nine September 30, 2020 The contra-revenue and equity is estimated and recorded, using the Monte Carlo pricing model, when performance completion is probable, with adjustments in each reporting period until performance is complete in conformance with the requirements in ASC 606 718. The Warrant provides for net share settlement that, if elected by the holders, will reduce the number of shares issued upon exercise to reflect net settlement of the exercise price. The Warrant provides for certain adjustments that may In line with ASU 2019 08, $413 not not January 01, 2020). Share-based compensation Our share-based compensation arrangements include grants of stock options, restricted stock units and deferred stock units under the StarTek, Inc. 2008 three nine September 30, 2020 September 30, 2020, On July 1 2020, September 30, 2020.

Note 11 - Accumulated Other Com

Note 11 - Accumulated Other Comprehensive Loss	9 Months Ended
	Sep. 30, 2020
Notes to Financial Statements
Comprehensive Income (Loss) Note [Text Block]	11. Accumulated other comprehensive loss consisted of the following items: Foreign Currency Translation Adjustment Derivatives Accounted for as Cash Flow Hedges Defined Benefit Plan Equity attributable to Startek shareholders Non-controlling interests Total Balance at December 31, 2019 $ (4,568 ) $ 475 $ (1,929 ) $ (6,022 ) $ (1,597 ) $ (7,619 ) Foreign currency translation (2,729 ) - - (2,729 ) - (2,729 ) Reclassification to operations - (143 ) - (143 ) - (143 ) Unrealized losses - (434 ) - (434 ) - (434 ) Pension remeasurement - - (645 ) (645 ) (1,211 ) (1,856 ) Balance at September 30, 2020 $ (7,297 ) $ (102 ) $ (2,574 ) $ (9,973 ) $ (2,808 ) $ (12,781 )

Note 12 - Segment Reporting

Note 12 - Segment Reporting	9 Months Ended
	Sep. 30, 2020
Notes to Financial Statements
Segment Reporting Disclosure [Text Block]	12. The Company provides business process outsourcing services (“BPO”) to clients in a variety of industries and geographical locations. Our approach is focused on providing our clients with the best possible combination of services and delivery locations to meet our clients' needs in the best and most efficient manner. Our Global Chief Executive Officer (CEO) and President, who have been identified as the Chief Operating Decision Maker ("CODM"), reviews financial information mainly on a geographical basis. In the fourth 2019, Prior period results have been revised for segment disclosure to conform to current period presentation. We report our results of operations as follows in Six Three Months Ended Nine Months Ended September 30, September 30, 2020 2019 2020 2019 Revenue: Americas 64,597 67,072 191,244 184,070 India & Sri Lanka 19,821 28,362 60,771 84,519 Malaysia 13,933 13,312 37,835 46,508 Middle East 43,665 31,816 114,425 97,150 Argentina & Peru 9,312 11,637 28,517 36,060 Rest of World 11,359 12,431 32,961 38,017 Total $ 162,687 $ 164,630 $ 465,753 $ 486,324 Three Months Ended Nine Months Ended September 30, September 30, 2020 2019 2020 2019 Operating income (loss): Americas $ 4,052 $ 3,170 $ 4,723 $ 2,232 India & Sri Lanka (1,633 ) 1,050 (2,538 ) 1,302 Malaysia 3,580 1,749 8,520 5,621 Middle East 3,156 (445 ) 5,371 4,939 Argentina & Peru 854 1,317 494 1,197 Rest of World 609 787 1,335 1,635 Segment operating income 10,618 7,628 17,905 16,926 Startek consolidation adjustments Goodwill impairment - - 22,708 - Intangible amortization 2,603 2,286 7,766 7,662 Total operating income/ (loss) $ 8,015 $ 5,342 $ (12,569 ) $ 9,264 Property, plant and equipment, net by geography based on the location of the assets is presented below: As on As on September 30, 2020 December 31, 2019 Property, plant and equipment, net: Americas 11,800 14,156 India & Sri Lanka 12,067 10,772 Malaysia 3,854 4,375 Middle East 4,468 4,722 Argentina & Peru 1,396 1,701 Rest of World 838 1,781 Total $ 34,423 $ 37,507

Note 13 - Leases

Note 13 - Leases	9 Months Ended
	Sep. 30, 2020
Notes to Financial Statements
Lessee, Operating Leases [Text Block]	13. We have operating and finance leases for service centers, corporate offices and certain equipment. Our leases have remaining lease terms of 1 year to 10 years, some of which include options to extend the leases for up to 3-5 years, and some of which include options to terminate the leases within 1 year. The components of lease expense were as follows: Three Months Ended September 30, 2020 Three Months Ended September 30, 2019 Nine Months Ended September 30, 2020 Nine Months Ended September 30, 2019 Operating lease cost 6,920 7,623 21,290 23,064 Finance lease cost: Amortization of right-of-use assets 166 272 834 1,257 Interest on lease liabilities 18 28 92 71 Total Finance lease cost 184 300 926 1,328 Supplemental cash flow information related to leases was as follows: Nine Months Ended September 30, 2020 Nine Months Ended September 30, 2019 Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from operating leases 21,040 22,783 Operating cash flow from finance leases 92 71 Financing cash flows from finance leases 926 1,831 Right-of-use assets obtained in exchange for lease obligations: Operating leases 17,393 66,647 Finance leases - - Supplemental balance sheet information related to leases was as follows: As of September 30, 2020 As of December 31, 2019 Operating leases Operating lease right-of-use assets 70,256 73,692 - - Operating lease liabilities - Current 18,649 19,677 Operating lease liabilities - Non-current 52,854 54,341 Total operating lease liabilities 71,503 74,018 Finance Leases Property and equipment, at cost 5,174 4,391 Accumulated depreciation (3,610 ) (1,984 ) Property and equipment, at net 1,564 2,407 - - Finance lease liabilities - Current 566 632 Finance lease liabilities - Non-current 554 1,353 Total finance lease liabilities 1,120 1,985 Weighted average remaining lease term As of September 30, 2020 As of December 31, 2019 Operating leases 4.38 yrs 4.66 yrs Finance leases 1.17 yrs 1.92 yrs Weighted average discount rate Operating leases 6.78 % 7.27 % Finance leases 6.01 % 6.01 % Maturities of lease liabilities were as follows: Operating Leases Finance Leases Year ending December 31, Remaining 2020 22,720 201 2021 15,158 567 2022 13,558 442 2023 11,863 - 2024 7,748 - Thereafter 4,473 - Total Lease payments 75,520 1,210 Less imputed interest (4,017 ) (90 ) Total 71,503 1,120

Note 14 - Subsequent Event

Note 14 - Subsequent Event	9 Months Ended
	Sep. 30, 2020
Notes to Financial Statements
Subsequent Events [Text Block]	14. None.

Significant Accounting Policies

Significant Accounting Policies (Policies)	9 Months Ended
	Sep. 30, 2020
Accounting Policies [Abstract]
Use of Estimates, Policy [Policy Text Block]	Use of Estimates The preparation of condensed consolidated financial statements in accordance with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements. Significant items subject to such estimates and assumptions include the useful lives of property, plant and equipment, intangibles, impairment of goodwill, valuation allowances for deferred tax assets and restructuring costs. Management believes that the estimates used in the preparation of the condensed consolidated financial statements are reasonable, and management has made assumptions about the possible effects of the novel coronavirus (“COVID- 19”
Revenue from Contract with Customer [Policy Text Block]	Revenue The Company utilizes a five 606, 4
Lessee, Leases [Policy Text Block]	Leases On January 1, 2019, 842, , 842 . 840. We determine if an arrangement is a lease at inception. Operating leases are included in right-of-use (“ROU”) assets, current maturity of operating lease liabilities, and operating lease liabilities in our consolidated balance sheets. Finance leases are included in property plant and equipment, long-term debt, accrued expenses and other current liabilities in our consolidated balance sheets. ROU assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized at commencement date based on the present value of remaining lease payments over the balance lease term. As most of our leases do not may The Company elected the practical expedient permitted under the transition guidance under Topic 842, not 12 not not not We have lease agreements with lease and non-lease components, which are generally accounted for separately. During the first 2020, 19 not second no September 30, 2020.
Business Combinations Policy [Policy Text Block]	Business Combinations The Company accounts for business combinations under the acquisition method of accounting in accordance with ASC 805,
Goodwill and Intangible Assets, Goodwill, Policy [Policy Text Block]	Goodwill and Intangible Assets Goodwill represents the cost of acquired businesses in excess of the fair value of identifiable tangible and intangible net assets purchased. Goodwill is not December 31, not not not 3
Foreign Currency Transactions and Translations Policy [Policy Text Block]	Foreign Currency Matters The Company has operations in Argentina and its functional currency has historically been the Argentine Peso. The Company monitors inflation rates in countries in which it operates as required by US GAAP. Under ASC 830 10 45 12, three 100%. July 1, 2018. 830, not
Share-based Payment Arrangement [Policy Text Block]	Stock-Based Compensation We recognize expense related to all share-based payments to employees, including grants of employee stock options, based on the grant-date fair values amortized straight-line over the period during which the employees are required to provide services in exchange for the equity instruments. We include an estimate of forfeitures when calculating compensation expense. We use the Black-Scholes method for valuing stock-based awards. See Note 10,
Common Stock Warrant Accounting, Policy [Policy Text Block]	Common Stock Warrant Accounting We account for common stock warrants as equity instruments, based on the specific terms of our warrant agreement. For more information refer to Note 10,
New Accounting Pronouncements, Policy [Policy Text Block]	Recent Accounting Pronouncements In December 2019, 2019 12 740 2019 12 740 10 15 4 not not FASB also removed the previous guidance that prohibit recognition of a DTA for a step up in tax basis “except to the extent that the newly deductible goodwill amount exceeds the remaining balance of book goodwill.” Instead, the amended guidance contains a model under which an entity can consider a list of factors in determining whether the step-up in tax basis is related to the business combination that caused the initial recognition of goodwill or to a separate transaction. The Company does not ASU 2019 12 not not The ASU also makes one not The above amendments are effective for fiscal years beginning after December 15, 2020. In August 2018, 2018 14, 715 20 2018 14” no No. 2018 14 December 15, 2020. In June 2016, 2016 13, 326 2016 13" December 15, 2022, not 2016 13 In March 2020, No. 2020 03, not In March 2020, No. 2020 04, not not December 31, 2022.

Note 3 - Goodwill and Intangi_2

Note 3 - Goodwill and Intangible Assets (Tables)	9 Months Ended
	Sep. 30, 2020
Notes Tables
Schedule of Goodwill [Table Text Block]	Reporting Units September 30, 2020 December 31, 2019 Americas 64,315 64,315 India 15,180 31,000 Malaysia 47,543 47,543 Saudi Arabia 54,840 54,840 South Africa 1,578 5,910 Argentina 4,991 4,991 Australia 8,186 10,742 Total $ 196,633 $ 219,341 Amount Opening balance, December 31, 2019 $ 219,341 Impairment (22,708 ) Ending balance, September 30, 2020 $ 196,633
Schedule of Finite-Lived Intangible Assets [Table Text Block]	Gross Intangibles Accumulated Amortization Net Intangibles Weighted Average Amortization Period (years) Customer relationships $ 66,220 $ 14,882 $ 51,338 6.5 Brand 49,500 10,484 39,016 7.1 Trademarks 13,210 1,935 11,275 7.5 Other intangibles 2,130 717 1,413 4.9 $ 131,060 $ 28,018 $ 103,042
Schedule of Finite-Lived Intangible Assets, Future Amortization Expense [Table Text Block]	Years Ending December 31, Amount Remainder of 2020 $ 2,587 2021 10,350 2022 10,350 2023 10,306 2024 10,252 Thereafter 59,197

Note 4 - Revenue (Tables)

Note 4 - Revenue (Tables)	9 Months Ended
	Sep. 30, 2020
Notes Tables
Disaggregation of Revenue [Table Text Block]	Three Months Ended September 30, Nine Months Ended September 30, Vertical: 2020 2019 2020 2019 Telecom 54,834 61,439 160,362 191,684 E-commerce & Consumer 23,320 27,530 71,884 76,249 Financial & Business Services 12,208 12,392 36,041 38,957 Media & Cable 25,536 23,408 70,801 68,752 Travel & Hospitality 15,063 18,244 45,028 52,133 Healthcare & Education 12,315 11,880 34,932 30,761 Technology, IT & Related Services 4,813 3,063 14,310 8,958 All other segments 15,008 6,674 33,568 19,560 Gross Revenue 163,097 164,630 466,926 487,054 Less: Warrant Contra Revenue (410 ) - (1,173 ) (730 ) Net Revenue $ 162,687 $ 164,630 465,753 $ 486,324

Note 5 - Net Gain (Loss) Per _2

Note 5 - Net Gain (Loss) Per Share (Tables)	9 Months Ended
	Sep. 30, 2020
Notes Tables
Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table Text Block]	Three Months Ended September 30, Nine Months Ended September 30, 2020 2019 2020 2019 Anti-dilutive securities: Stock options 211 2,637 2,334 2,637

Note 6 - Impairment Losses an_2

Note 6 - Impairment Losses and Restructuring Exit Cost (Tables)	9 Months Ended
	Sep. 30, 2020
Notes Tables
Restructuring and Related Costs [Table Text Block]	Employee related Facilities related Total Balance as of December 31, 2019 $ 1,326 $ 514 $ 1,840 Accruals/(reversals) 1,497 340 1,837 Payments (2,823 ) (743 ) (3,566 ) Balance as of September 30, 2020 $ - $ 111 $ 111

Note 7 - Derivative Instrumen_2

Note 7 - Derivative Instruments (Tables)	9 Months Ended
	Sep. 30, 2020
Notes Tables
Schedule of Notional Amounts of Outstanding Derivative Positions [Table Text Block]	For the Three Months Ended September 30, 2020 For the Three Months Ended September 30, 2020 Year Ended December 31,2019 Year Ended December 31,2019 Local Currency Notional Amount U.S. Dollar Notional Amount Local Currency Notional Amount U.S. Dollar Notional Amount Philippine Peso - - 769,000 14,361 Canadian Dollar - - 1,400 1,047 $ - $ 15,408
Schedule of Cash Flow Hedges Included in Accumulated Other Comprehensive Income (Loss) [Table Text Block]	Gain (Loss) Recognized in AOCI, net of tax Gain (Loss) Recognized in AOCI, net of tax Gain/ (Loss) Reclassified from AOCI into Income Gain/ (Loss) Reclassified from AOCI into Income Nine Months Ended September 30, 2020 Nine Months Ended September 30, 2019 Nine Months Ended September 30, 2020 Nine Months Ended September 30, 2019 Cash flow hedges: Foreign exchange contracts (434 ) 271 (143 ) (221 )
Schedule of Derivative Instruments [Table Text Block]	Derivatives not designated under ASC 815 For the Three Months Ended September 30, 2020 For the Three Months Ended September 30, 2019 For the Nine Months Ended September 30, 2020 For the Nine Months Ended September 30, 2019 Foreign currency forward contracts $ (578 ) $ 393 $ (110 ) $ 536 Interest rate swap $ (2 ) $ (6 ) $ (424 ) $ (636 )

Note 8 - Fair Value Measureme_2

Note 8 - Fair Value Measurements (Tables)	9 Months Ended
	Sep. 30, 2020
Notes Tables
Fair Value Measurements, Recurring and Nonrecurring [Table Text Block]	As of September 30, 2020 Level 1 Level 2 Level 3 Total Assets: Foreign exchange contracts $ — $ 1,256 $ — $ 1,256 Total fair value of assets measured on a recurring basis $ — $ 1,256 $ — $ 1,256 Liabilities: Interest rate swap $ — $ 344 $ — $ 344 Foreign exchange contracts $ — $ — $ — $ — Total fair value of liabilities measured on a recurring basis $ — $ 344 $ — $ 344 As of December 31, 2019 Level 1 Level 2 Level 3 Total Assets: Foreign exchange contracts $ — $ 1,823 $ — $ 1,823 Total fair value of assets measured on a recurring basis $ — $ 1,823 $ — $ 1,823 Liabilities: Interest rate swap $ — $ 544 $ — $ 544 Foreign exchange contracts $ — $ 22 $ — $ 22 Total fair value of liabilities measured on a recurring basis $ — $ 566 $ — $ 566

Note 9 - Debt (Tables)

Note 9 - Debt (Tables)	9 Months Ended
	Sep. 30, 2020
Notes Tables
Schedule of Debt [Table Text Block]	September 30, 2020 December 31, 2019 Short term debt Working capital facilities $ 15,206 $ 23,179 Loan from related parties - 3,312 Current portion of long term debt Current maturity of long term loan 17,850 16,800 Current maturity of equipment loan 726 801 Current maturity of finance lease obligations 566 632 Total $ 34,348 $ 44,724 Long term debt Term loan, net of debt issuance costs $ 100,973 $ 105,075 Equipment loan 99 619 Secured revolving credit facility - 23,097 Finance lease obligations 554 1,353 Total $ 101,626 $ 130,144
Contractual Obligation, Fiscal Year Maturity [Table Text Block]	Years Amount Remainder of 2020 4,200 2021 22,050 2022 95,550 Total $ 121,800

Note 11 - Accumulated Other C_2

Note 11 - Accumulated Other Comprehensive Loss (Tables)	9 Months Ended
	Sep. 30, 2020
Notes Tables
Comprehensive Income (Loss) [Table Text Block]	Foreign Currency Translation Adjustment Derivatives Accounted for as Cash Flow Hedges Defined Benefit Plan Equity attributable to Startek shareholders Non-controlling interests Total Balance at December 31, 2019 $ (4,568 ) $ 475 $ (1,929 ) $ (6,022 ) $ (1,597 ) $ (7,619 ) Foreign currency translation (2,729 ) - - (2,729 ) - (2,729 ) Reclassification to operations - (143 ) - (143 ) - (143 ) Unrealized losses - (434 ) - (434 ) - (434 ) Pension remeasurement - - (645 ) (645 ) (1,211 ) (1,856 ) Balance at September 30, 2020 $ (7,297 ) $ (102 ) $ (2,574 ) $ (9,973 ) $ (2,808 ) $ (12,781 )

Note 12 - Segment Reporting (Ta

Note 12 - Segment Reporting (Tables)	9 Months Ended
	Sep. 30, 2020
Notes Tables
Schedule of Segment Reporting Information, by Segment [Table Text Block]	Three Months Ended Nine Months Ended September 30, September 30, 2020 2019 2020 2019 Revenue: Americas 64,597 67,072 191,244 184,070 India & Sri Lanka 19,821 28,362 60,771 84,519 Malaysia 13,933 13,312 37,835 46,508 Middle East 43,665 31,816 114,425 97,150 Argentina & Peru 9,312 11,637 28,517 36,060 Rest of World 11,359 12,431 32,961 38,017 Total $ 162,687 $ 164,630 $ 465,753 $ 486,324 Three Months Ended Nine Months Ended September 30, September 30, 2020 2019 2020 2019 Operating income (loss): Americas $ 4,052 $ 3,170 $ 4,723 $ 2,232 India & Sri Lanka (1,633 ) 1,050 (2,538 ) 1,302 Malaysia 3,580 1,749 8,520 5,621 Middle East 3,156 (445 ) 5,371 4,939 Argentina & Peru 854 1,317 494 1,197 Rest of World 609 787 1,335 1,635 Segment operating income 10,618 7,628 17,905 16,926 Startek consolidation adjustments Goodwill impairment - - 22,708 - Intangible amortization 2,603 2,286 7,766 7,662 Total operating income/ (loss) $ 8,015 $ 5,342 $ (12,569 ) $ 9,264 As on As on September 30, 2020 December 31, 2019 Property, plant and equipment, net: Americas 11,800 14,156 India & Sri Lanka 12,067 10,772 Malaysia 3,854 4,375 Middle East 4,468 4,722 Argentina & Peru 1,396 1,701 Rest of World 838 1,781 Total $ 34,423 $ 37,507

Note 13 - Leases (Tables)

Note 13 - Leases (Tables)	9 Months Ended
	Sep. 30, 2020
Notes Tables
Lease, Cost [Table Text Block]	Three Months Ended September 30, 2020 Three Months Ended September 30, 2019 Nine Months Ended September 30, 2020 Nine Months Ended September 30, 2019 Operating lease cost 6,920 7,623 21,290 23,064 Finance lease cost: Amortization of right-of-use assets 166 272 834 1,257 Interest on lease liabilities 18 28 92 71 Total Finance lease cost 184 300 926 1,328 Nine Months Ended September 30, 2020 Nine Months Ended September 30, 2019 Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from operating leases 21,040 22,783 Operating cash flow from finance leases 92 71 Financing cash flows from finance leases 926 1,831 Right-of-use assets obtained in exchange for lease obligations: Operating leases 17,393 66,647 Finance leases - -
Assets And Liabilities, Lessee [Table Text Block]	As of September 30, 2020 As of December 31, 2019 Operating leases Operating lease right-of-use assets 70,256 73,692 - - Operating lease liabilities - Current 18,649 19,677 Operating lease liabilities - Non-current 52,854 54,341 Total operating lease liabilities 71,503 74,018 Finance Leases Property and equipment, at cost 5,174 4,391 Accumulated depreciation (3,610 ) (1,984 ) Property and equipment, at net 1,564 2,407 - - Finance lease liabilities - Current 566 632 Finance lease liabilities - Non-current 554 1,353 Total finance lease liabilities 1,120 1,985 Weighted average remaining lease term As of September 30, 2020 As of December 31, 2019 Operating leases 4.38 yrs 4.66 yrs Finance leases 1.17 yrs 1.92 yrs Weighted average discount rate Operating leases 6.78 % 7.27 % Finance leases 6.01 % 6.01 %
Finance Lease, Liability, Fiscal Year Maturity [Table Text Block]	Operating Leases Finance Leases Year ending December 31, Remaining 2020 22,720 201 2021 15,158 567 2022 13,558 442 2023 11,863 - 2024 7,748 - Thereafter 4,473 - Total Lease payments 75,520 1,210 Less imputed interest (4,017 ) (90 ) Total 71,503 1,120

Note 3 - Goodwill and Intangi_3

Note 3 - Goodwill and Intangible Assets (Details Textual) - USD ($) $ in Thousands	3 Months Ended	9 Months Ended
	Mar. 31, 2020	Sep. 30, 2020
Goodwill Impairment Analysis, Period for Which Revenue, Operating Margins and Cash Flows Are Projected (Year)		5 years
Goodwill, Impairment Loss		$ 22,708
Impairment of Intangible Assets, Finite-lived		$ 0
INDIA
Goodwill, Impairment Loss	$ 15,820
SOUTH AFRICA
Goodwill, Impairment Loss	4,332
AUSTRALIA
Goodwill, Impairment Loss	$ 2,556

Note 3 - Goodwill and Intangi_4

Note 3 - Goodwill and Intangible Assets - Goodwill (Details) - USD ($) $ in Thousands	3 Months Ended	9 Months Ended
	Mar. 31, 2020	Sep. 30, 2020
Goodwill		$ 196,633
Goodwill	$ 219,341	219,341
Impairment		(22,708)
Americas [Member]
Goodwill		64,315
Goodwill	64,315	64,315
INDIA
Goodwill		15,180
Goodwill	31,000	31,000
Impairment	(15,820)
Malaysia 1 [Member]
Goodwill		47,543
Goodwill	47,543	47,543
SAUDI ARABIA
Goodwill		54,840
Goodwill	54,840	54,840
SOUTH AFRICA
Goodwill		1,578
Goodwill	5,910	5,910
Impairment	(4,332)
Argentina 1 [Member]
Goodwill		4,991
Goodwill	4,991	4,991
AUSTRALIA
Goodwill		8,186
Goodwill	10,742	$ 10,742
Impairment	$ (2,556)

Note 3 - Goodwill and Intangi_5

Note 3 - Goodwill and Intangible Assets - Summary of Intangible Assets (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2020	Dec. 31, 2019
Gross Intangibles	$ 131,060
Accumulated Amortization	28,018
Net Intangibles	103,042	$ 110,807
Customer Relationships [Member]
Gross Intangibles	66,220
Accumulated Amortization	14,882
Net Intangibles	$ 51,338
Weighted Average Amortization Period (Year)	6 years 6 months
Brand [Member]
Gross Intangibles	$ 49,500
Accumulated Amortization	10,484
Net Intangibles	$ 39,016
Weighted Average Amortization Period (Year)	7 years 1 month 6 days
Trademarks [Member]
Gross Intangibles	$ 13,210
Accumulated Amortization	1,935
Net Intangibles	$ 11,275
Weighted Average Amortization Period (Year)	7 years 6 months
Other Intangible Assets [Member]
Gross Intangibles	$ 2,130
Accumulated Amortization	717
Net Intangibles	$ 1,413
Weighted Average Amortization Period (Year)	4 years 10 months 24 days

Note 3 - Goodwill and Intangi_6

Note 3 - Goodwill and Intangible Assets - Expected Future Amortization of Intangible Assets (Details) $ in Thousands	Sep. 30, 2020USD ($)
Remainder of 2020	$ 2,587
2021	10,350
2022	10,350
2023	10,306
2024	10,252
Thereafter	$ 59,197

Note 4 - Revenue - Disaggregate

Note 4 - Revenue - Disaggregated Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Revenue	$ 163,097	$ 164,630	$ 466,926	$ 487,054
Warrant contra revenue	(410)	0	(1,173)	(730)
Net Revenue	162,687	164,630	465,753	486,324
Communications [Member]
Revenue	54,834	61,439	160,362	191,684
E-Commerce and Consumer [Member]
Revenue	23,320	27,530	71,884	76,249
Financial and Business Service [Member]
Revenue	12,208	12,392	36,041	38,957
Media [Member]
Revenue	25,536	23,408	70,801	68,752
Travel and Hospitality [Member]
Revenue	15,063	18,244	45,028	52,133
Health Care and Education [Member]
Revenue	12,315	11,880	34,932	30,761
Technology, IT and Related Service [Member]
Revenue	4,813	3,063	14,310	8,958
Other Sector [Member]
Revenue	$ 15,008	$ 6,674	$ 33,568	$ 19,560

Note 5 - Net Loss Per Share - S

Note 5 - Net Loss Per Share - Summary of Anti-dilutive Securities (Details) - shares shares in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Share-based Payment Arrangement, Option [Member]
Anti-dilutive securities (in shares)	211	2,637	2,334	2,637

Note 6 - Impairment Losses an_3

Note 6 - Impairment Losses and Restructuring Exit Cost (Details Textual) - USD ($) $ in Thousands	3 Months Ended	9 Months Ended
	Mar. 31, 2020	Sep. 30, 2020
Goodwill, Impairment Loss		$ 22,708
Facility Closing [Member] | Aegis Transaction Agreement [Member]
Restructuring and Related Cost, Expected Cost Remaining		$ 111
INDIA
Goodwill, Impairment Loss	$ 15,820
SOUTH AFRICA
Goodwill, Impairment Loss	4,332
AUSTRALIA
Goodwill, Impairment Loss	$ 2,556

Note 6 - Impairment Losses an_4

Note 6 - Impairment Losses and Restructuring Exit Cost - Restructuring and Related Costs (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2020USD ($)
Beginning balance	$ 1,840
Accruals/(reversals)	1,837
Payments	(3,566)
Ending balance	111
Employee Severance [Member]
Beginning balance	1,326
Accruals/(reversals)	1,497
Payments	(2,823)
Ending balance	0
Facility Closing [Member]
Beginning balance	514
Accruals/(reversals)	340
Payments	(743)
Ending balance	$ 111

Note 7 - Derivative Instrumen_3

Note 7 - Derivative Instruments (Details Textual) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2020	Dec. 31, 2019
Derivative, Notional Amount		$ 15,408
Designated as Hedging Instrument [Member] | Cash Flow Hedging [Member] | Foreign Exchange Contract [Member]
Derivative, Notional Amount	$ 0
Designated as Hedging Instrument [Member] | Cash Flow Hedging [Member] | Foreign Exchange Contract [Member] | Minimum [Member]
Derivative, Term of Contract (Month)	3 months
Designated as Hedging Instrument [Member] | Cash Flow Hedging [Member] | Foreign Exchange Contract [Member] | Maximum [Member]
Derivative, Term of Contract (Month)	12 months
Not Designated as Hedging Instrument [Member] | Foreign Exchange Forward [Member] | Maximum [Member]
Derivative, Term of Contract (Month)	3 years

Note 7 - Derivative Instrumen_4

Note 7 - Derivative Instruments - Summary of Notional Amounts of Outstanding Derivative Positions (Details) ₱ in Thousands, $ in Thousands, $ in Thousands	Sep. 30, 2020USD ($)	Sep. 30, 2020PHP (₱)	Sep. 30, 2020CAD ($)	Dec. 31, 2019USD ($)	Dec. 31, 2019PHP (₱)	Dec. 31, 2019CAD ($)
Notional amount				$ 15,408
Designated as Hedging Instrument [Member] | Cash Flow Hedging [Member] | Philippine Foreign Exchange Contract [Member]
Notional amount	$ 0	₱ 0		14,361	₱ 769,000
Designated as Hedging Instrument [Member] | Cash Flow Hedging [Member] | Canadian Foreign Exchange Contract [Member]
Notional amount	$ 0		$ 0	$ 1,047		$ 1,400

Note 7 - Derivative Instrumen_5

Note 7 - Derivative Instruments - Effect of Derivative Instruments Designated as Cash Flow Hedges (Details) - Designated as Hedging Instrument [Member] - Cash Flow Hedging [Member] - Foreign Exchange Contract [Member] - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Gain (Loss) Recognized in AOCI, net of tax	$ (434)	$ 271
Gain/ (Loss) Reclassified from AOCI into Income			$ (143)	$ (221)

Note 7 - Derivative Instrumen_6

Note 7 - Derivative Instruments - Summary of Non-designated Hedges (Details) - Not Designated as Hedging Instrument [Member] - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Foreign Exchange Forward [Member]
Realized gains and losses	$ (578)	$ 393	$ (110)	$ 536
Interest Rate Swap [Member]
Realized gains and losses	$ (2)	$ (6)	$ (424)	$ (636)

Note 8 - Fair Value Measureme_3

Note 8 - Fair Value Measurements - Assets and Liabilities Measured At Fair Value On a Recurring Basis (Details) - Fair Value, Recurring [Member] - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Total fair value of assets measured on a recurring basis	$ 1,256	$ 1,823
Total fair value of liabilities measured on a recurring basis	344	566
Foreign Exchange Contract [Member]
Derivate asset	1,256	1,823
Derivate liability	0	22
Interest Rate Swap [Member]
Derivate liability	344	544
Fair Value, Inputs, Level 1 [Member]
Total fair value of assets measured on a recurring basis	0	0
Total fair value of liabilities measured on a recurring basis	0	0
Fair Value, Inputs, Level 1 [Member] | Foreign Exchange Contract [Member]
Derivate asset	0	0
Derivate liability	0	0
Fair Value, Inputs, Level 1 [Member] | Interest Rate Swap [Member]
Derivate liability	0	0
Fair Value, Inputs, Level 2 [Member]
Total fair value of assets measured on a recurring basis	1,256	1,823
Total fair value of liabilities measured on a recurring basis	344	566
Fair Value, Inputs, Level 2 [Member] | Foreign Exchange Contract [Member]
Derivate asset	1,256	1,823
Derivate liability	0	22
Fair Value, Inputs, Level 2 [Member] | Interest Rate Swap [Member]
Derivate liability	344	544
Fair Value, Inputs, Level 3 [Member]
Total fair value of assets measured on a recurring basis	0	0
Total fair value of liabilities measured on a recurring basis	0	0
Fair Value, Inputs, Level 3 [Member] | Foreign Exchange Contract [Member]
Derivate asset	0	0
Derivate liability	0	0
Fair Value, Inputs, Level 3 [Member] | Interest Rate Swap [Member]
Derivate liability	$ 0	$ 0

Note 9 - Debt (Details Textual)

Note 9 - Debt (Details Textual) - USD ($)	Oct. 27, 2017	Sep. 30, 2020	Jul. 09, 2020	Dec. 31, 2019	Nov. 20, 2019	Aug. 26, 2019	Dec. 27, 2018
Short-term Debt, Total		$ 15,206,000		$ 26,491,000
Non-recourse Factoring [Member]
Long-term Debt, Gross		26,820,000
Revolving Credit Facility [Member]
Line of Credit Facility, Maximum Borrowing Capacity		40,000,000
Line of Credit Facility, Additional Borrowing Capacity		60,000,000
Line of Credit Facility, Incremental Borrowing Amount		$ 5,000,000
Line of Credit Facility, Borrowing Base, Accounts Receivable Percentage		90.00%
Long-term Line of Credit, Total		$ 0
Loans Payable [Member]
Debt Instrument, Face Amount	$ 140,000,000
Debt Instrument, Term (Year)	5 years
Long-term Debt, Total		121,800,000	$ 4,200,000
Debt Issuance Costs, Net, Total	$ 7,300,000	2,980,000
Debt Instrument, Fee Amount			$ 900,000
Loans Payable [Member] | London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument, Basis Spread on Variable Rate	4.50%
Secured Debt [Member]
Debt Instrument, Face Amount							$ 2,060,000
Debt Instrument, Interest Rate, Stated Percentage							7.57%
Long-term Debt, Total		830,000
Long-term Debt, Term (Year)							2 years 6 months
Minimum [Member] | Loans Payable [Member] | London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument, Basis Spread on Variable Rate	3.75%
Maximum [Member] | Loans Payable [Member] | London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument, Basis Spread on Variable Rate	4.50%
Line of Credit [Member]
Line of Credit Facility, Maximum Borrowing Capacity		30,000,000
Short-term Debt, Total		$ 15,200
Line of Credit [Member] | Minimum [Member]
Debt Instrument, Basis Spread on Variable Rate		3.00%
Line of Credit [Member] | Maximum [Member]
Debt Instrument, Basis Spread on Variable Rate		4.50%
Loans from Related Parties [Member]
Short-term Debt, Total		$ 0		$ 3,312,000
Loans from Related Parties [Member] | Tribus Capital Limited [Member]
Short-term Debt, Total		0
Debt Instrument, Face Amount						$ 1,500,000
Debt Instrument, Interest Rate, Stated Percentage						8.50%
Loans from Related Parties [Member] | Bluemoss Ergon Limited [Member]
Short-term Debt, Total		$ 0
Debt Instrument, Face Amount					$ 1,750,000
Debt Instrument, Interest Rate, Stated Percentage					8.50%

Note 9 - Debt - Summary of Debt

Note 9 - Debt - Summary of Debt (Details) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Short-term Debt, Total	$ 15,206	$ 26,491
Current portion of long term debt	19,142	18,233
Total current debt	34,348	44,724
Long term debt	101,626	130,144
Loans Payable [Member]
Current portion of long term debt	17,850	16,800
Long term debt	100,973	105,075
Secured Debt [Member]
Current portion of long term debt	726	801
Long term debt	99	619
Finance Lease Obligations [Member]
Current portion of long term debt	566	632
Long term debt	554	1,353
Line of Credit [Member]
Long term debt	0	23,097
Working Capital Facilities [Member]
Short-term Debt, Total	15,206	23,179
Loans from Related Parties [Member]
Short-term Debt, Total	$ 0	$ 3,312

Note 9 - Debt - Principal Payme

Note 9 - Debt - Principal Payments Due on Term Loan (Details) - Loans Payable [Member] - USD ($) $ in Thousands	Sep. 30, 2020	Jul. 09, 2020
Remainder of 2020	$ 4,200
2021	22,050
2022	95,550
Total	$ 121,800	$ 4,200

Note 10 - Share-based Compens_2

Note 10 - Share-based Compensation (Details Textual) - USD ($) $ / shares in Units, $ in Thousands	Jun. 29, 2020	Feb. 29, 2020	Jan. 01, 2020	May 31, 2019	May 17, 2019	Jan. 23, 2018	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019	Dec. 31, 2019
Common Stock, Par or Stated Value Per Share (in dollars per share)						$ 0.01	$ 0.01		$ 0.01		$ 0.01
Warrant Contra Revenue							$ 410	$ 0	$ 1,173	$ 730
Chief Executive Officer [Member]
Shares Issued, Value, Share-based Payment Arrangement, after Forfeiture, Total							600
Other Deferred Compensation Arrangements, Liability, Current and Noncurrent							450		450
Share-based Payment Arrangement, Option [Member]
Share-based Payment Arrangement, Nonvested Award, Option, Cost Not yet Recognized, Amount							1,012		$ 1,012
Share-based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Period for Recognition (Year)									2 years 7 months 28 days
Selling, General and Administrative Expenses [Member]
Share-based Payment Arrangement, Expense							238		$ 447
Aegis Stockholder [Member] | The 2019 Equity Offering [Member]
Sale of Stock, Number of Shares Issued in Transaction (in shares)					692,520
Sale of Stock, Price Per Share (in dollars per share)					$ 7.48
CSP Victory Limited [Member]
Sale of Stock, Price Per Share (in dollars per share)	$ 4.87
Stock Issued During Period, Shares, New Issues (in shares)	1,540,041
Amazon Transaction Agreement [Member]
Class of Warrant or Right, Number of Securities Called by Warrants or Rights (in shares)	4,006,051					4,000,000					4,002,964
Class of Warrant or Right, Exercise Price of Warrants or Rights (in dollars per share)	$ 9.94				$ 9.95	$ 9.96
Class of Warrant or Right, Vested During Period (in shares)		212,953		212,766		425,532
Share-based Compensation Arrangement by Share-based Payment Award, Award Vesting Rights, Expected Proceeds from Transaction Required for Vesting						$ 600,000
Warrant Contra Revenue		$ 278		$ 730			$ 410		$ 1,173		$ 565
Amazon Transaction Agreement [Member] | Accounting Standards Update 2019-08 [Member]
Warrant Contra Revenue			$ (413)

Note 11 - Accumulated Other C_3

Note 11 - Accumulated Other Comprehensive Loss - Summary of Accumulated Other Comprehensive Loss (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2020USD ($)
Accumulated Foreign Currency Adjustment Attributable to Parent [Member]
Balance	$ (4,568)
Foreign currency translation	(2,729)
Reclassification to operations	0
Unrealized losses	0
Pension remeasurement	0
Balance	(7,297)
Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent [Member]
Balance	475
Foreign currency translation	0
Reclassification to operations	(143)
Unrealized losses	(434)
Pension remeasurement	0
Balance	(102)
Accumulated Defined Benefit Plans Adjustment Attributable to Parent [Member]
Balance	(1,929)
Foreign currency translation	0
Reclassification to operations	0
Unrealized losses	0
Pension remeasurement	(645)
Balance	(2,574)
AOCI Attributable to Parent [Member]
Balance	(6,022)
Foreign currency translation	(2,729)
Reclassification to operations	(143)
Unrealized losses	(434)
Pension remeasurement	(645)
Balance	(9,973)
AOCI Attributable to Noncontrolling Interest [Member]
Balance	(1,597)
Foreign currency translation	0
Reclassification to operations	0
Unrealized losses	0
Pension remeasurement	(1,211)
Balance	(2,808)
AOCI Including Portion Attributable to Noncontrolling Interest [Member]
Balance	(7,619)
Foreign currency translation	(2,729)
Reclassification to operations	(143)
Unrealized losses	(434)
Pension remeasurement	(1,856)
Balance	$ (12,781)

Note 12 - Segment Reporting (De

Note 12 - Segment Reporting (Details Textual)	9 Months Ended
	Sep. 30, 2020
Number of Reportable Segments	6

Note 12 - Segment and Geographi

Note 12 - Segment and Geographical Information - Summary of Segment Reporting Information, By Segment (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019	Dec. 31, 2019
Revenue	$ 162,687	$ 164,630	$ 465,753	$ 486,324
Operating income (loss)	8,015	5,342	(12,569)	9,264
Goodwill, Impairment Loss			22,708
Property, plant and equipment, net	34,423		34,423		$ 37,507
Operating Segments [Member]
Operating income (loss)	10,618	7,628	17,905	16,926
Segment Reconciling Items [Member]
Goodwill, Impairment Loss	0	0	22,708	0
Intangible amortization	2,603	2,286	7,766	7,662
Americas [Member]
Property, plant and equipment, net	11,800		11,800		14,156
Americas [Member] | Operating Segments [Member]
Revenue	64,597	67,072	191,244	184,070
Operating income (loss)	4,052	3,170	4,723	2,232
India and Sri Lanka [Member]
Property, plant and equipment, net	12,067		12,067		10,772
India and Sri Lanka [Member] | Operating Segments [Member]
Revenue	19,821	28,362	60,771	84,519
Operating income (loss)	(1,633)	1,050	(2,538)	1,302
Malaysia 1 [Member]
Property, plant and equipment, net	3,854		3,854		4,375
Malaysia 1 [Member] | Operating Segments [Member]
Revenue	13,933	13,312	37,835	46,508
Operating income (loss)	3,580	1,749	8,520	5,621
Middle East [Member]
Property, plant and equipment, net	4,468		4,468		4,722
Middle East [Member] | Operating Segments [Member]
Revenue	43,665	31,816	114,425	97,150
Operating income (loss)	3,156	(445)	5,371	4,939
Argentina and Peru [Member]
Property, plant and equipment, net	1,396		1,396		1,701
Argentina and Peru [Member] | Operating Segments [Member]
Revenue	9,312	11,637	28,517	36,060
Operating income (loss)	854	1,317	494	1,197
Rest of World [Member]
Property, plant and equipment, net	838		838		$ 1,781
Rest of World [Member] | Operating Segments [Member]
Revenue	11,359	12,431	32,961	38,017
Operating income (loss)	$ 609	$ 787	$ 1,335	$ 1,635

Note 13 - Leases (Details Textu

Note 13 - Leases (Details Textual)	9 Months Ended
	Sep. 30, 2020
Lessee, Lease, Termination Period (Year)	1 year
Minimum [Member]
Lease, Remaining Lease Term (Year)	1 year
Lessee, Lease, Renewal Term (Year)	3 years
Maximum [Member]
Lease, Remaining Lease Term (Year)	10 years
Lessee, Lease, Renewal Term (Year)	5 years

Note 13 - Leases - Components o

Note 13 - Leases - Components of Lease Expense (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Operating lease cost	$ 6,920	$ 7,623	$ 21,290	$ 23,064
Amortization of right-of-use assets	166	272	834	1,257
Interest on lease liabilities	18	28	92	71
Total Finance lease cost	$ 184	$ 300	926	1,328
Operating cash flows from operating leases			21,040	22,783
Operating cash flow from finance leases			92	71
Financing cash flows from finance leases			926	1,831
Operating leases			17,393	66,647
Finance leases			$ 0	$ 0

Note 13 - Leases - Supplemental

Note 13 - Leases - Supplemental Balance Sheet Information (Details) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Operating lease right-of-use assets	$ 70,256	$ 73,692
Operating lease liabilities - Current	18,649	19,677
Operating lease liabilities - Non-current	52,854	54,341
Total operating lease liabilities	71,503	74,018
Property and equipment, at cost	5,174	4,391
Accumulated depreciation	(3,610)	(1,984)
Property and equipment, at net	1,564	2,407
Finance lease liabilities - Current	566	632
Finance lease liabilities - Non-current	554	1,353
Total finance lease liabilities	$ 1,120	$ 1,985
Operating leases (Year)	4 years 4 months 17 days	4 years 7 months 28 days
Finance leases (Year)	1 year 2 months 1 day	1 year 11 months 1 day
Operating leases	6.78%	7.27%
Finance leases	6.01%	6.01%

Note 13 - Leases - Maturities o

Note 13 - Leases - Maturities of Lease Liabilities (Details) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Remaining of 2020, Operating leases	$ 22,720
Remaining of 2020, Finance leases	201
2021, Operating leases	15,158
2021, Finance leases	567
2022, Operating leases	13,558
2022, Finance leases	442
2023, Operating leases	11,863
2023, Finance leases	0
2024, Operating leases	7,748
2024, Finance leases	0
Thereafter, Operating leases	4,473
Thereafter, Finance leases	0
Total lease payments, Operating leases	75,520
Total lease payments, Finance leases	1,210
Less imputed interest, Operating leases	(4,017)
Less imputed interest, Finance leases	(90)
Total, Operating leases	71,503	$ 74,018
Total, Finance leases	$ 1,120	$ 1,985