Startek (SRT) 10-K 16 Mar 21 2020 FY Annual report Financial data

Document And Entity Information

Document And Entity Information - USD ($)	12 Months Ended
	Dec. 31, 2020	Mar. 05, 2021	Jun. 30, 2020
Document Information [Line Items]
Entity Central Index Key	0001031029
Entity Registrant Name	StarTek, Inc.
Amendment Flag	false
Current Fiscal Year End Date	--12-31
Document Fiscal Period Focus	FY
Document Fiscal Year Focus	2020
Document Type	10-K
Document Annual Report	true
Document Transition Report	false
Document Period End Date	Dec. 31, 2020
Entity File Number	1-12793
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	84-1370538
Entity Address, Address Line One	6200 South Syracuse Way, Suite 485
Entity Address, City or Town	Greenwood Village
Entity Address, State or Province	CO
Entity Address, Postal Zip Code	80111
City Area Code	303
Local Phone Number	262-4500
Title of 12(b) Security	Common Stock, $.01 par value
Trading Symbol	SRT
Security Exchange Name	NYSE
Entity Well-known Seasoned Issuer	No
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	true
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Public Float			$ 87,130,000
Entity Common Stock, Shares Outstanding		40,636,377

Consolidated Statements of Inco

Consolidated Statements of Income (Loss) - USD ($) shares in Thousands, $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2020	Sep. 30, 2020	Jun. 30, 2020	Mar. 31, 2020	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2020	Dec. 31, 2019
Revenue	$ 174,918	$ 163,097	$ 142,652	$ 161,177	$ 172,151	$ 164,630	$ 161,283	$ 161,142	$ 641,844	$ 659,205
Less: Warrant contra revenue	(449)	(410)	(485)	(278)	(565)	0	(730)	0	(1,622)	(1,295)
Net revenue	174,469	162,687	142,167	160,899	171,586	164,630	160,553	161,142	640,222	657,910
Cost of services	(143,598)	(139,808)	(126,354)	(140,841)	(143,950)	(136,142)	(132,993)	(133,928)	(550,601)	(547,014)
Gross profit	30,871	22,879	15,813	20,058	27,636	28,488	27,560	27,214	89,621	110,896
Selling, general and administrative expenses	(15,341)	(14,876)	(14,644)	(17,255)	(19,425)	(22,926)	(24,936)	(24,079)	(62,116)	(91,363)
Impairment losses and restructuring/exit cost	(13,254)	12	(235)	(24,322)	(7,758)	(220)	(721)	(1,129)	(37,799)	(9,827)
Acquisition related cost	0	0	0	0	0	0	(25)	35	0	11
Operating income (loss)	2,276	8,015	934	(21,519)	453	5,342	1,878	2,042	(10,294)	9,717
Share of loss of equity accounted investees	(6)	(5)	(12)	(8)	(1,214)	(16)	662	342	(31)	(226)
Interest expense, net	(2,692)	(3,988)	(3,190)	(3,506)	(3,960)	(3,372)	(4,026)	(4,465)	(13,376)	(15,824)
Exchange gain / (loss), net	(1,853)	(621)	(1,637)	1,928	401	(1,880)	14	(691)	(2,183)	(2,157)
Total	(2,275)	3,401	(3,905)	(23,105)	(4,320)	74	(1,472)	(2,772)	(25,884)	(8,490)
Tax expense	(1,951)	(1,649)	(1,283)	(2,876)	(241)	(3,436)	(730)	(385)	(7,760)	(4,791)
Net loss	(4,226)	1,752	(5,188)	(25,981)	(4,561)	(3,362)	(2,202)	(3,157)	(33,644)	(13,281)
Net income (loss)
Net income attributable to noncontrolling interests	3,351	1,385	29	576	730	(575)	1,392	189	5,341	1,737
Net loss attributable to Startek shareholders	$ (7,577)	$ 367	$ (5,217)	$ (26,557)	$ (5,291)	$ (2,787)	$ (3,594)	$ (3,346)	$ (38,985)	$ (15,018)
Net loss per common share:
Basic net loss attributable to Startek shareholders (in dollars per share)	$ (0.19)	$ 0.01	$ (0.14)	$ (0.69)	$ (0.14)	$ (0.07)	$ (0.10)	$ (0.09)	$ (0.99)	$ (0.39)
Diluted net loss attributable to Startek shareholders (in dollars per share)	$ (0.19)	$ 0.01	$ (0.14)	$ (0.69)	$ (0.14)	$ (0.07)	$ (0.10)	$ (0.09)	$ (0.99)	$ (0.39)
Weighted average common shares outstanding:
Shares used in basic earnings per share calculation: (in shares)	40,333	40,275	38,614	38,528	38,492	38,467	37,779	37,522	39,442	38,132
Diluted (in shares)	40,333	40,626	38,614	38,528	38,492	38,467	37,779	37,522	39,442	38,132

Consolidated Statements of Comp

Consolidated Statements of Comprehensive Income (Loss) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Net loss	$ (33,644)	$ (13,281)
Net income attributable to noncontrolling interests	5,341	1,737
Net loss attributable to Startek shareholders	(38,985)	(15,018)
Other comprehensive income (loss), net of taxes:
Foreign currency translation adjustments	39	(579)
Change in fair value of derivative instruments	(483)	490
Pension amortization	(2,294)	(740)
Comprehensive loss	(2,738)	(829)
Other comprehensive loss attributable to noncontrolling interest	(1,474)	(354)
Other comprehensive loss attributable to Startek shareholders	(1,264)	(475)
Other Comprehensive Income (Loss), Net of Tax, Total	(2,738)	(829)
Comprehensive income (loss)
Comprehensive income attributable to noncontrolling interests	3,867	1,383
Comprehensive loss attributable to Startek shareholders	(40,249)	(15,493)
Comprehensive Income (Loss), Net of Tax, Including Portion Attributable to Noncontrolling Interest, Total	$ (36,382)	$ (14,110)

Consolidated Balance Sheets

Consolidated Balance Sheets - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019
Current assets
Cash and cash equivalents	$ 44,507	$ 20,464
Restricted cash	6,052	12,162
Trade accounts receivables, net	83,560	108,479
Unbilled revenue	49,779	41,449
Prepaid and other current assets	14,542	12,008
Total current assets	198,440	194,562
Non-current assets
Property, plant and equipment, net	34,225	37,507
Operating lease right-of-use assets	69,376	73,692
Intangible assets, net	100,440	110,807
Goodwill	183,397	219,341
Investment in equity accounted investees	111	553
Deferred tax assets, net	5,294	5,251
Prepaid expenses and other non-current assets	13,370	16,370
Total non-current assets	406,213	463,521
Total assets	604,653	658,083
Current liabilities
Trade accounts payables	20,074	25,449
Accrued expenses	57,118	45,439
Short term debt	15,505	26,491
Current maturity of long term debt	2,180	18,233
Current maturity of operating lease liabilities	19,327	19,677
Other current liabilities	39,987	37,159
Total current liabilities	154,191	172,448
Non-current liabilities
Long term debt	118,315	130,144
Operating lease liabilities	52,052	54,341
Other non-current liabilities	15,498	11,140
Deferred tax liabilities, net	17,715	18,226
Total non-current liabilities	203,580	213,851
Total liabilities	357,771	386,299
Stockholders’ equity
Common stock, 60,000,000 non-convertible shares, $0.01 par value, authorized; 40,453,462 and 38,525,636 shares issued and outstanding at December 31, 2020 and December 31, 2019	405	385
Additional paid-in capital	288,700	276,827
Accumulated deficit	(85,543)	(46,145)
Accumulated other comprehensive loss	(7,286)	(6,022)
Equity attributable to Startek shareholders	196,276	225,045
Noncontrolling interest	50,606	46,739
Total stockholders’ equity	246,882	271,784
Total liabilities and stockholders’ equity	$ 604,653	$ 658,083

Consolidated Balance Sheets (Pa

Consolidated Balance Sheets (Parentheticals) - $ / shares	Dec. 31, 2020	Dec. 31, 2019
Common stock, par value (in dollars per share)	$ 0.01	$ 0.01
Common stock, shares authorized (in shares)	60,000,000	60,000,000
Common stock, shares issued (in shares)	40,453,462	38,525,636
Common stock, shares outstanding (in shares)	40,453,462	38,525,636

Consolidated Statements of Cash

Consolidated Statements of Cash Flows - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Operating activities
Net loss	$ (33,644)	$ (13,281)
Adjustments to reconcile net income to net cash provided by operating activities
Depreciation and amortization	28,201	29,723
Impairment of goodwill	35,944	7,146
Loss on sale of property, plant and equipment	167	0
Provision for doubtful accounts	2,662	1,640
Amortisation of debt issuance cost	1,454	1,414
Warrant contra revenue	1,622	1,295
Share-based compensation expense	832	1,516
Deferred income taxes	(276)	(1,101)
Share of loss of equity accounted investees	31	226
Changes in operating assets and liabilities
Trade accounts receivables, net	19,971	(4,492)
Prepaid and other assets	(11,376)	4,199
Trade accounts payables	(4,635)	(734)
Income taxes, net	2,668	(542)
Accrued expenses and other liabilities	22,432	962
Net cash generated from operating activities	66,053	27,971
Investing activities
Purchase of property, plant and equipment	(17,414)	(15,564)
Proceeds from equity accounted investees	395	1,308
Net cash used in investing activities	(17,019)	(14,256)
Financing activities
Proceeds from issuance of common stock	9,026	6,710
Payments on long term debt	(8,400)	(9,800)
Payments on line of credit, net	(24,529)	(6,623)
(Payments on) / proceeds from other borrowings, net	(7,304)	4,351
Net cash used in from financing activities	(31,207)	(5,362)
Net increase in cash and cash equivalents	17,827	8,353
Effect of exchange rate changes on cash and cash equivalents and restricted cash	106	(296)
Cash and cash equivalents and restricted cash at the beginning of period	32,626	24,569
Cash and cash equivalents and restricted cash at the end of period	50,559	32,626
Components of cash and cash equivalents and restricted cash
Balances with banks	44,507	20,464
Restricted cash	6,052	12,162
Total cash and cash equivalents and restricted cash	50,559	32,626
Supplemental disclosure of Cash Flow Information
Cash paid for interest and other finance cost	13,080	15,329
Cash paid for income taxes	4,795	6,379
Government grants/subsidy received	2,689	0
Non cash warrant contra revenue	1,622	1,295
Non cash share-based compensation expenses	$ 832	$ 1,516

Consolidated Statement of Chang

Consolidated Statement of Changes in Equity - USD ($) $ in Thousands	Cumulative Effect, Period of Adoption, Adjustment [Member]Common Stock [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Additional Paid-in Capital [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Retained Earnings [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Accumulated Foreign Currency Adjustment Attributable to Parent [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Accumulated Defined Benefit Plans Adjustment, Net Gain (Loss) Attributable to Parent [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Parent [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Noncontrolling Interest [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]	Common Stock [Member]	Additional Paid-in Capital [Member]	Retained Earnings [Member]	Accumulated Foreign Currency Adjustment Attributable to Parent [Member]	Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent [Member]	Accumulated Defined Benefit Plans Adjustment, Net Gain (Loss) Attributable to Parent [Member]	Parent [Member]	Noncontrolling Interest [Member]	Total
Balance (in shares) at Dec. 31, 2018										37,446,323
Balance at Dec. 31, 2018										$ 374	$ 267,317	$ (31,127)	$ (3,989)	$ (15)	$ (1,543)	$ 231,017	$ 45,356	$ 276,373
Issuance of common stock (in shares)										1,079,313
Issuance of common stock										$ 11	6,699	0	0	0	0	6,710	0	6,710
Share-based compensation expenses										0	1,516	0	0	0	0	1,516	0	1,516
Warrant expenses										0	1,295	0	0	0	0	1,295	0	1,295
Net income (loss)										0	0	(15,018)	0	0	0	(15,018)	1,737	(13,281)
Other Comprehensive Income (Loss), Net of Tax, Total										$ 0	0	0	(579)	490	(386)	(475)	(354)	$ (829)
Balance (in shares) at Dec. 31, 2019										38,525,636								38,525,636
Balance at Dec. 31, 2019	$ 0	$ 413	$ (413)	$ 0	$ 0	$ 0	$ 0	$ 0	$ 0	$ 385	276,827	(46,145)	(4,568)	475	(1,929)	225,045	46,739	$ 271,784
Issuance of common stock (in shares)										1,927,826
Issuance of common stock										$ 20	9,006	0	0	0	0	9,026	0	9,026
Net income (loss)										0	0	(38,985)	0	0	0	(38,985)	5,341	(33,644)
Other Comprehensive Income (Loss), Net of Tax, Total										0	0	0	39	(483)	(820)	(1,264)	(1,474)	(2,738)
Share-based compensation expenses										0	832	0	0	0	0	832	0	832
Warrant contra expenses										$ 0	1,622	0	0	0	0	1,622	0	$ 1,622
Balance (in shares) at Dec. 31, 2020										40,453,462								40,453,462
Balance at Dec. 31, 2020										$ 405	$ 288,700	$ (85,543)	$ (4,529)	$ (8)	$ (2,749)	$ 196,276	$ 50,606	$ 246,882

Note 1 - Overview and Basis of

Note 1 - Overview and Basis of Preparation	12 Months Ended
	Dec. 31, 2020
Notes to Financial Statements
Organization, Consolidation and Presentation of Financial Statements Disclosure [Text Block]	1. OVERVIEW AND BASIS OF PREPARATION Unless otherwise noted in this report, any description of "us," "we," or "our," refers to StarTek, Inc. and its subsidiaries (the "Company"). Financial information in this report is presented in U.S. dollars. Business Startek is a leading global provider of technology-enabled business process management solutions. The Company provides omni-channel customer experience, digital transformation and technology services to some of the finest brands globally. Startek is committed to impacting clients’ business outcomes by focusing on enhancing customer experience and digital enablement across all touch points and channels. Startek has more than 42,000 46 13 220 The Company offers a repository of digital and omnichannel solutions based on decades of experience in driving growth by putting the customer at the center of our business. Because no one Basis of preparation The accompanying consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America ("U.S. GAAP"). The consolidated financial statements reflect the financial results of all subsidiaries that are more than 50% not 100%, The figures for the corresponding previous year have been regrouped/reclassified wherever necessary, to make them comparable.

Note 2 - Summary of Significant

Note 2 - Summary of Significant Accounting Policies	12 Months Ended
	Dec. 31, 2020
Notes to Financial Statements
Significant Accounting Policies [Text Block]	2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES Use of Estimates The preparation of consolidated financial statements in accordance with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements. Significant items subject to such estimates and assumptions include the useful lives of property, plant and equipment, intangibles, impairment of goodwill, valuation allowances for deferred tax assets, leases, provision for doubtful debts and restructuring costs. Management believes that the estimates used in the preparation of the consolidated financial statements are reasonable, and management has made assumptions about the possible effects of the novel coronavirus (“COVID- 19” Revenue The Company utilizes a five 606, 4 Allowance for Doubtful Accounts An allowance for doubtful accounts is estimated for known and estimated potential losses arising from sales to customers based on a periodic review of these accounts. The allowance for doubtful accounts was $4,082 and $1,847, as of December 31, 2020 2019, Leases On January 1, 2019, 842, 842 We determine if an arrangement is a lease at inception. Operating leases are included in right-of-use (“ROU”) assets, current maturity of operating lease liabilities, and operating lease liabilities in our consolidated balance sheets. Finance leases are included in property plant and equipment, long-term debt, accrued expenses and other current liabilities in our consolidated balance sheet. ROU assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized at commencement date based on the present value of remaining lease payments over the balance lease term. As most of our leases do not may The Company elected the practical expedient permitted under the transition guidance under Topic 842, not 12 not not not 16, We have lease agreements with lease and non-lease components, which are generally accounted for separately. During the year, due to COVID- 19 Property, Plant and Equipment Property, plant, and equipment are stated at depreciated cost. Additions and improvement activities are capitalized. Maintenance and repairs are expensed as incurred. Assets held under capital leases are recorded at the lower of the net present value of the minimum lease payments or the fair value of the leased asset at the inception of the lease. Depreciation and amortization is computed using the straight-line method based on their estimated useful lives, as follows: Estimated Useful Life Buildings and building improvements 10 30 Telephone and computer equipment 3 5 Furniture, fixtures, and miscellaneous equipment 5 7 Software 3 6 We depreciate leasehold improvements associated with operating leases over the shorter of 7 years or remaining life of the lease. Amortization expense related to assets recorded under capital leases is included in depreciation and amortization expense. Impairment of Long-Lived Assets The Company evaluates potential impairments of long-lived assets when it determines that the carrying value of a long-lived asset may not one may may not Goodwill Goodwill represents the cost of acquired businesses in excess of the fair value of identifiable tangible and intangible net assets purchased. Goodwill is not December 31, not not not 3, 6, Intangible Assets We amortize all acquisition-related intangible assets that are subject to amortization using the straight-line method over the estimated useful life based on economic benefit as follows: Estimated Useful Life Customer relationship 8 13.5 Brand 13.5 Trademarks 15 Developed technology 5 We perform a review of intangible assets to determine if facts and circumstances indicate that the useful life is shorter than we had originally estimated or that the carrying amount of assets may not 3, Fair Value Measurements The carrying value of our cash and cash equivalents, accounts receivables, notes receivables, accounts payables, and restructuring liabilities approximate fair value because of their short-term nature. Our debt has a variable interest rate, so the carrying amount approximates fair value because interest rates on these instruments approximate the interest rate on debt with similar terms available to us. Fair value is the price that would be received from selling an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. When determining the fair value measurements for assets and liabilities, which are required to be recorded at fair value, we consider the principal or most advantageous market in which we would transact and the market-based risk measurements or assumptions that market participants would use in pricing the asset or liability, such as inherent risk, transfer restrictions, and credit risk. The fair value hierarchy prioritizes the inputs to valuation techniques used to measure fair value. The hierarchy requires that the Company maximize the use of observable inputs and minimize the use of unobservable inputs. The levels of the fair value hierarchy are described below: Level 1 Level 2 not Level 3 Refer to Note 8, Investment in equity accounted investee Investment in equity accounted investee is an entity over which the Company has significant influence and which is neither a subsidiary nor a joint arrangement. Significant influence is the power to participate in financial and operating policy decisions of the investee but is not Investment in equity accounted investee are accounted for using equity method of accounting. Under the equity method, the investment in equity accounted investee is initially recognized at cost and adjusted thereafter for the post acquisition changes in the Company’s share of net assets of the equity accounted investee. Goodwill relating to investment in equity accounted investee, if any, is included in the carrying amount of the investment and is neither amortized nor individually tested for impairment. The consolidated statement of income reflects the Company’s share of the results of operations of the equity accounted investee. When there has been a change recognized directly in the equity of the equity accounted investee, the Company recognizes its share of any changes and discloses this, when applicable, in the statement of stockholders' equity. Unrealized gains and losses resulting from transactions between the Company and the equity accounted investment are eliminated to the extent of the interest in the equity accounted investee. The Company’s share of profit/loss of equity accounted investee is shown on the face of the Consolidated statement of income/(loss). The financial statements of the equity accounted investee are prepared for the same reporting period as the Company. When necessary, adjustments are made to bring the accounting policies in line with those of the Company. After application of the equity method, the Company determines at each reporting date whether there is any objective evidence that the investment in equity accounted investee is impaired, if there has been an other than temporary decline in carrying value. If this is the case, the Company calculates the amount of impairment as the difference between the recoverable amount of the associate and its carrying value and recognizes the amount in the ‘share of profit/(loss) of equity accounted investee in the Consolidated statement of income (loss). The Company has individually immaterial investments in equity accounted investee in Australia. It has 33.33% interest in Queensland Partnership Group Pty. Ltd and 16.67% interest in Services Queensland Partnership in Australia. The Company's share of profit/loss of equity accounted investee, is accounted under the “equity method” as per which the share of profit of equity accounted investee has been added to the cost of investment. Cash and cash equivalents and restricted cash We consider cash equivalents to be short-term, highly liquid investments readily convertible to known amounts of cash and so near their maturity at purchase that they present insignificant risk of changes in value because of changes in interest rates. Restricted cash consists of margin money deposit that is contractually restricted as to usage or withdrawal due to bank guarantee provided against the deposit. Borrowing costs Borrowing costs include interest as well as ancillary costs such as amortization of financing fees or charges and premium or discount on the borrowings. Borrowing costs (loan processing fee) are capitalized and amortized in the consolidated statement of income using effective interest method. Interest and dividend income Interest revenue is recognized on an accrual basis taking into account the interest rates applicable to the financial assets. Dividend income is recognized when the Company’s right to receive such income is established by the reporting date. Government grants and subsidies Grants and subsidies from the government are recognized when there is reasonable assurance that the grant/subsidy will be received and all conditions will be complied with. The grant income is recognized based on meeting milestones related to employment of number of people by the respective subsidiary. When the grant or subsidy relates to an expense item, it is recognized as income over the period necessary to match them on a systematic basis to the costs, which it is intended to compensate. Restructuring Charges On an ongoing basis, management assesses the profitability and utilization of our facilities and in some cases management has chosen to close facilities. Severance payments that occur from reductions in workforce are in accordance with our post-employment policy and/or statutory requirements that are communicated to all employees; therefore, severance liabilities are recognized when termination of employment is communicated to the employee(s). Other liabilities for costs associated with an exit or disposal activity are recognized when the liability is incurred, instead of upon commitment to an exit plan. A significant assumption used in determining the amount of the estimated liability for closing a facility is the estimated liability for future lease payments on vacant facilities. We determine our estimate of sublease payments based on our ability to successfully negotiate early termination agreements with landlords, a third may Derivative Instruments and Hedging Activities Our derivative instruments consist of foreign currency forward and option contracts and are recorded as either an asset or liability measured at its fair value, with changes in the fair value of qualifying hedges recorded in other comprehensive income (loss). Changes in a derivative fair value are recognized currently in the statements of operations unless specific hedge accounting criteria are met. Special accounting for qualifying hedges allows a derivative’s gains and losses to offset the related results of the hedged item and requires that we must formally document, designate and assess the effectiveness of transactions that receive hedge accounting treatment. We generally are able to apply cash flow hedge accounting which associates the results of the hedges with forecasted future intercompany obligations. The current mark-to-market gain or loss is recorded in accumulated other comprehensive income and will be reclassified to operations as the forecasted intercompany obligations are incurred, typically within one December 31, 2020 nil. Foreign Currency Matters The Company has operations in Argentina and its functional currency has historically been the Argentine Peso. The Company monitors inflation rates in countries in which it operates as required by US GAAP. Under ASC 830 10 45 12, three 100%. July 1, 2018. 830, not Income Taxes Income taxes are accounted for under the asset and liability method. Deferred income taxes reflect net effects of temporary differences between carrying amounts of assets and liabilities for financial reporting purposes and amounts used for income tax purposes. We are subject to foreign income taxes on our foreign operations. We are required to estimate our income taxes in each jurisdiction in which we operate. This process involves estimating our actual current tax exposure, together with assessing temporary differences resulting from differing treatment of items for tax and financial reporting purposes. The tax effects of these temporary differences are recorded as deferred tax assets or deferred tax liabilities. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect of a change in tax rates on deferred tax assets and liabilities is recognized in income in the period during which such rates are enacted. We record a valuation allowance when it is more likely than not not We consider all available evidence to determine whether it is "more likely than not" We do not not Exceptions may Based on all available evidence, in particular our historical cumulative losses and recent operating losses, we recorded a valuation allowance against our net deferred tax assets. The valuation allowance for deferred tax assets as of December 31, 2020 December 31, 2020 December 31, 2019 December 31, 2020 December 31, 2019 may For more information, refer to Note 11, 8, Employee benefits Contributions to defined contribution plans are charged to Consolidated statements of income (loss) in the period in which services are rendered by the covered employees. Current service costs for defined benefit plans are accrued in the period to which they relate. The liability in respect of defined benefit plans is calculated annually by the Company using the projected unit credit method. Prior service cost, if any, resulting from an amendment to a plan is recognized and amortized over the remaining period of service of the covered employees. The Company recognizes its liabilities for compensated absences dependent on whether the obligation is attributable to employee services already rendered, relates to rights that vest or accumulate and payment is probable and estimable. The Company records annual amounts relating to its defined benefit plans based on calculations that incorporate various actuarial and other assumptions, including discount rates, mortality, assumed rates of return, compensation increases and turnover rates. The Company reviews its assumptions on quarterly basis and makes modifications to the assumptions based on current rates and trends when it is appropriate to do so. The Company believes that the assumptions utilized in recording its obligations under its plans are reasonable based on its experience and market conditions. Stock-Based Compensation We recognize expense related to all share-based payments to employees, including grants of employee stock options, based on the grant-date fair values amortized straight-line over the period during which the employees are required to provide services in exchange for the equity instruments. We include an estimate of forfeitures when calculating compensation expense. We use the Black-Scholes method for valuing stock-based awards. See Note 10, Common Stock Warrant Accounting We account for common stock warrants as equity instruments, based on the specific terms of our warrant agreement. For more information refer to Note 10, Net Income (Loss) Per Share Basic earnings per share is computed using the weighted average number of common shares outstanding during the period. Diluted earnings per share is computed using the weighted average number of common and dilutive common equivalent shares outstanding during the period. For the purposes of calculating diluted earnings per share, the treasury stock method is used for stock-based awards except where the results would be anti-dilutive. When a net loss is reported, potentially issuable common shares are generally excluded from the computation of diluted earnings per share as their effect would be anti-dilutive. Recent Accounting Pronouncements In December 2019, 2019 12 740 2019 12 740 10 15 4 not not FASB also removed the previous guidance that prohibit recognition of a deferred tax asset for a step up in tax basis “except to the extent that the newly deductible goodwill amount exceeds the remaining balance of book goodwill.” Instead, the amended guidance contains a model under which an entity can consider a list of factors in determining whether the step-up in tax basis is related to the business combination that caused the initial recognition of goodwill or to a separate transaction. The Company does not ASU 2019 12 not not The ASU also makes one not The above amendments are effective for fiscal years beginning after December 15, 2020. In August 2018, 2018 14, 715 20 2018 14” no No. 2018 14 December 15, 2020. In June 2016, 2016 13, 326 2016 13" December 15, 2022, not 2016 13 In March 2020, No. 2020 04, not not December 31, 2022.

Note 3 - Goodwill and Intangibl

Note 3 - Goodwill and Intangible Assets	12 Months Ended
	Dec. 31, 2020
Notes to Financial Statements
Goodwill and Intangible Assets Disclosure [Text Block]	3. GOODWILL AND INTANGIBLE ASSETS Goodwill The carrying value of goodwill is allocated to reporting units is as follows: Reporting Units: December 31, 2020 December 31, 2019 Americas 64,315 64,315 India 12,554 31,000 Malaysia 47,543 47,543 Saudi Arabia 54,840 54,840 South Africa - 5,910 Argentina - 4,991 Australia 4,145 10,742 Ending balance, December 31, 2020 and 2019 $ 183,397 $ 219,341 We perform a goodwill impairment analysis at least annually (in the fourth The key assumptions used in performing the impairment test, by each reporting unit, were as follows: Reporting Units - As at December 31, 2020 Americas India Malaysia Saudi Arabia South Africa Argentina Australia Discount rate 6.4% 13.0% 10.6% 9.5% 19.9% 34.2% 6.8% Perpetual growth rate 1.0% 2.2% 1.0% 1.0% 2.0% 0.2% 0.5% Reporting Units - As at December 31, 2019 Americas India Malaysia Saudi Arabia South Africa Argentina Australia Discount rate 5.7% 13.2% 10.2% 8.8% 17.3% 34.0% 7.0% Perpetual growth rate 1.0% 2.2% 1.0% 1.0% 2.0% 0.2% 0.5% The assumptions used in the analysis are based on the Company’s internal budget. The Company projected revenue, operating margins and cash flows for a period of five may 19. During the first 2020, 19 19" March 31, 2020, not The results of these interim impairment tests indicated that the estimated fair value of the India, South Africa and Australia reporting unit was less than its carrying value. Consequently, a goodwill impairment charge of $15,820, $4,332 and $2,556 was recorded for the India, South Africa and Australia reporting unit respectively due to decline in forecasted business outlook. As of December 31, 2020, December 31, 2019, December 31, 2020 December 31, 2019 Opening balance 219,341 225,450 Measurement period adjustments - 1,037 Impairment (35,944 ) (7,146 ) Closing balance $ 183,397 219,341 Intangible assets The following table presents our intangible assets as of December 31, 2020 2019: As of December 31, 2020 Gross Intangibles Accumulated Amortization Net Intangibles Weighted Average Amortization Period (years) Customer relationships $ 66,220 $ 16,289 $ 49,931 6.5 Brand 49,500 11,408 38,092 7.1 Trademarks 13,210 2,155 11,055 7.5 Other intangibles 2,130 768 1,362 4.9 $ 131,060 $ 30,620 $ 100,440 - As of December 31, 2019 Gross Intangibles Accumulated Amortization Net Intangibles Weighted Average Amortization Period (years) Customer relationships $ 66,220 $ 10,681 $ 55,539 6.6 Brand 49,500 7,733 41,767 7.1 Trademarks 13,210 1,275 11,935 7.5 Other intangibles 2,130 564 1,566 4.9 $ 131,060 $ 20,253 $ 110,807 During the first 2020, 19 19 March 31, 2020, As of December 31, 2020, Expected future amortization of intangible assets as of December 31, 2020 Year ending December 31, Amount 2021 10,350 2022 10,350 2023 10,306 2024 10,252 2025 10,252 Thereafter 48,930 Amortization expense of intangible assets was $10,367 and $10,497 for the years ended December 31, 2020 2019

Note 4 - Revenue

Note 4 - Revenue	12 Months Ended
	Dec. 31, 2020
Notes to Financial Statements
Revenue from Contract with Customer [Text Block]	4. REVENUE The Company follows a five 606, Contracts with Customers All of the Company's revenues are derived from written contracts with our customers. Generally speaking, our contracts document our customers' intent to utilize our services and the relevant terms and conditions under which our services will be provided. Our contracts generally do not may ninety Our contracts give us the right to bill for services rendered during the period, which for the majority of our customers is a calendar month, with a few customers specifying a fiscal month. Our payment terms vary by client and generally range from due upon receipt to 60 90 Performance Obligations We have identified one Our stand-ready obligation involves outsourcing of the entire customer care life cycle, including: • The identification, operation, management and maintenance of facilities, IT equipment, and IT and telecommunications infrastructure • Management of the entire human resources function, including recruiting, hiring, training, supervising, evaluating, coaching, retaining, compensating, providing employee benefits programs, and disciplinary activities These activities are all considered an integral part of the production activities required in the service of standing ready to accept calls as and when they are directed to us by our clients. Revenue Recognition Methods Because our customers receive and consume the benefit of our services as they are performed and we have the contractual right to invoice for services performed to date, we have concluded that our performance obligation is satisfied over time. Accordingly, we recognize revenue for our services in the month they are performed. We are entitled to invoice for our services on a monthly basis. We invoice according to the hourly and/or per transaction rates stated in each contract for the various activities we perform. Some contracts include opportunities to earn bonuses or include parameters under which we will incur penalties related to performance in any given month. Bonus or penalty amounts are based on the current month’s performance. Formulas are included in the contracts for calculation of any bonus or penalty. There is no Practical expedients and exemptions Because the Company’s contracts are essentially month-to-month, we have elected the following practical expedients: • ASC 606 10 50 14 one • ASC 340 40 25 4 one • ASC 606 10 32 2A • ASC 606 10 55 18 may Disaggregated Revenue Revenues by our clients' industry vertical for the years ended December 31, 2020 2019, Year Ended December 31, Vertical: 2020 2019 Telecom 216,050 252,217 E-commerce & Consumer 98,975 106,907 Media & Cable 98,389 92,846 Healthcare & Education 64,095 45,578 Travel & Hospitality 57,982 69,154 Financial & Business Services 52,207 50,837 Technology, IT & Related Services 19,111 13,812 All other segments 35,035 27,854 Gross Revenue 641,844 659,205 Less: Warrant contra revenue (1,622 ) (1,295 ) Net Revenue 640,222 657,910

Note 5 - Net Loss Per Share

Note 5 - Net Loss Per Share	12 Months Ended
	Dec. 31, 2020
Notes to Financial Statements
Earnings Per Share [Text Block]	5. NET LOSS PER SHARE Basic net loss per common share is computed based on our weighted average number of common shares outstanding. Diluted earnings per share is computed based on our weighted average number of common shares outstanding plus the effect of dilutive stock options, non-vested restricted stock, and deferred stock units, using the treasury stock method. When a net loss is reported, potentially issuable common shares are excluded from the computation of diluted earnings per share as their effect would be anti-dilutive. The Company always maintained Startek's 2008 10, For the years ended December 31, 2020 2019 Year Ended December 31, 2020 2019 Shares used in basic earnings per share calculation: 39,442 38,132 Effect of dilutive securities: Stock options - - Restricted stock/Deferred stock units - - Total effects of dilutive securities - - Shares used in dilutive earnings per share calculation: 39,442 38,132 For the years ended December 31, 2020 2019 not Year ended December 31, 2020 2019 Anti-dilutive securities: Stock options 2,396 2,629 2,396 2,629

Note 6 - Impairment Losses and

Note 6 - Impairment Losses and Restructuring Exit Cost	12 Months Ended
	Dec. 31, 2020
Notes to Financial Statements
Restructuring, Impairment, and Other Activities Disclosure [Text Block]	6. IMPAIRMENT LOSSES AND RESTRUCTURING/EXIT COST Impairment loss During the first 2020, 19 As of December 31, 2020, Restructuring/Exit cost The table below summarizes the balance of accrued restructuring and other merger related cost, which is included in other accrued liabilities in our consolidated balance sheets, and the changes during the years 2020 2019: Year ended December 31, 2020 Employee related Facilities related Total Balance at December 31, 2019 1,326 514 1,840 Accruals/(reversals) 1,499 356 1,855 Payments (2,825 ) (845 ) (3,670 ) Balance at December 31, 2020 - $ 25 $ 25 Year ended December 31, 2019 Employee related Facilities related Total Balance at December 31, 2018 760 2,268 3,028 Accruals/(reversals) 2,751 (70 ) 2,681 Payments (2,185 ) (1,684 ) (3,869 ) Balance at December 31, 2019 1,326 $ 514 $ 1,840 Employee related In 2020, Facilities related In 2018, first 2021.

Note 7 - Derivative Instruments

Note 7 - Derivative Instruments	12 Months Ended
	Dec. 31, 2020
Notes to Financial Statements
Derivative Instruments and Hedging Activities Disclosure [Text Block]	7. DERIVATIVE INSTRUMENTS Cash flow hedges Our locations in Canada and the Philippines primarily serve US-based clients. The revenues from these clients is billed and collected in US Dollars, but the expenses related to these revenues are paid in Canadian Dollars and Philippine Pesos. We enter into derivative contracts, in the form of forward contracts and range forward contracts (a transaction where both a call option is purchased and a put option is sold) to mitigate this foreign currency exchange risk. The contracts cover periods commensurate with expected exposure, generally three twelve The Company has terminated all derivative contracts early in April, 2020 December 31, 2020 nil. The following table shows the notional amount of our foreign exchange cash flow hedging instruments as of December 31, 2020 2019: December 31, 2020 December 31, 2019 Local Currency Notional Amount U.S. Dollar Notional Amount Local Currency Notional Amount U.S. Dollar Notional Amount Philippine Peso - - 769,000 14,361 Canadian Dollar - - 1,400 1,047 $ - $ 15,408 Derivative assets and liabilities associated with our hedging activities are measured at gross fair value as described in Note 8, The following table shows the effect of our derivative instruments designated as cash flow hedges for years ended December 31, 2020 2019: Gain (Loss) Recognized in AOCI, net of tax Gain/ (Loss) Reclassified from AOCI into Income Year ended December 31, Year ended December 31, 2020 2019 2020 2019 Cash flow hedges: Foreign exchange contracts $ (532 ) $ 923 $ 49 $ 433 Non-designated hedges We had entered into foreign currency range forward contracts and interest swap contract as required by our lenders. These hedges were not 815, not Unrealized gains and losses and changes in fair value of these derivatives were recognized as incurred in Exchange gains (losses), net in the Consolidated Statements of Comprehensive Income (Loss). The following table presents these amounts for the years ended December 31, 2020 2019: Year ended December 31, Derivatives not designated under ASC 815 2020 2019 Foreign currency forward contracts - 201 Interest rate swap - (616 ) The Company has terminated all derivative (non-designated hedge) contracts in November, 2020

Note 8 - Fair Value Measurement

Note 8 - Fair Value Measurements	12 Months Ended
	Dec. 31, 2020
Notes to Financial Statements
Fair Value Disclosures [Text Block]	8. FAIR VALUE MEASUREMENTS Derivative Instruments The values of our derivative instruments are derived from pricing models using inputs based upon market information, including contractual terms, market prices and yield curves. The inputs to the valuation pricing models are observable in the market, and as such the derivatives are classified as Level 2 The following tables set forth our assets and liabilities measured at fair value on a recurring basis by level within the fair value hierarchy. These balances are included in Prepaid expenses and other current assets and Other current liabilities, respectively, on our balance sheet. As of December 31, 2020 Level 1 Level 2 Level 3 Total Assets: Foreign exchange contracts - - - - Total fair value of assets measured on a recurring basis $ - $ - $ - $ - Liabilities: Interest rate swap - - - - Foreign exchange contracts - - - - Total fair value of liabilities measured on a recurring basis $ - $ - $ - $ - As of December 31, 2019 Level 1 Level 2 Level 3 Total Assets: Foreign exchange contracts - 1,823 - 1,823 Total fair value of assets measured on a recurring basis $ - $ 1,823 $ - $ 1,823 Liabilities: Interest rate swap 544 544 Foreign exchange contracts 22 22 Total fair value of liabilities measured on a recurring basis $ - $ 566 $ - $ 566

Note 9 - Debt

Note 9 - Debt	12 Months Ended
	Dec. 31, 2020
Notes to Financial Statements
Debt Disclosure [Text Block]	9. DEBT The below table presents details of the Company's debt: December 31, 2020 December 31, 2019 Short term debt Working capital facilities 15,506 23,179 Loan from related parties - 3,312 Current portion of long term debt Current maturity of term loan - 16,800 Current maturity of equipment loan 1,664 801 Current maturity of finance lease obligations 516 632 Total $ 17,686 $ 44,724 Long term debt Term loan, net of debt issuance costs 114,930 105,075 Equipment loan 2,955 619 Secured revolving credit facility - 23,097 Finance lease obligations 430 1,353 Total $ 118,315 $ 130,144 Working capital facilities The Company has a number of working capital facilities in various countries in which it operates. These facilities provide for a combined borrowing capacity of approximately $30 million for a number of working capital products. These facilities bear interest at benchmark rate plus margins between 3.0% and 4.5% and are due on demand. These facilities are collateralized by various Company assets and have a total outstanding balance of $15.5 million as of December 31, 2020. Loan from related parties On August 26, 2019, April 21, 2020. December 31, 2020 nil. On November 20, 2019, April 22, 2020. December 31, 2020 nil. Term loan On October 27, 2017, five November 22, 2017 six first July 9, 2020, May 2020 Jan 2021. 2020. November 2020 The Term loan has a floating interest rate of USD LIBOR plus 4.5% annually for the first In connection with the Term loan, the Company incurred issuance costs of $7.3 million which are net against the Term loan on the balance sheet. Unamortized debt issuance costs as of December 31, 2020 one July 9, 2020. no June 30, 2021. On February 18, 2021, 21, 24 27, 30, 33 36 39, 42, 45, 48 51 54 57 March 2021. On February 22, 2021, October 27, 2017. Secured revolving credit facility The Company had a secured revolving credit facility in Startek USA. Under this agreement, we may no may may April 2020 December 31, 2020 nil. Non-recourse factoring We have entered into factoring agreements with financial institutions to sell certain of our accounts receivable under non-recourse agreements. Under the arrangement, the Company sells the trade receivables on a non-recourse basis and accounts for the transactions as sales of receivables. The applicable receivables are removed from the Company's consolidated balance sheet when the cash proceeds are received by the Company. We do not December 31, 2020. BMO Equipment Loan On December 27, 2018, January 2019. December 31, 2020 Equipment Loan On November 2, 2020, first April 2021 4 first Finance lease obligations From time to time and when management believes it to be advantageous, we may

Note 10 - Share-based Compensat

Note 10 - Share-based Compensation	12 Months Ended
	Dec. 31, 2020
Notes to Financial Statements
Share-based Payment Arrangement [Text Block]	10. SHARE-BASED COMPENSATION Amazon Warrant On January 23, 2018, May 17, 2019, June 29, 2020, $9.95 third The first January 23, 2026. The second May 31, 2019. The third February 29, 2020. 2019 08 January 01, 2020 December 31, 2019, The fourth December 31, 2020. As per ASC 606, December 31, 2020 The contra-revenue and equity is estimated and recorded, using the Monte Carlo pricing model, when performance completion is probable, with adjustments in each reporting period until performance is complete in conformance with the requirements in ASC 606 718. The Warrant provides for net share settlement that, if elected by the holders, will reduce the number of shares issued upon exercise to reflect net settlement of the exercise price. The Warrant provides for certain adjustments that may Share-based compensation Our share-based compensation arrangements include grants of stock options, restricted stock units and deferred stock units under the StarTek, Inc. 2008 December 31, 2020 2019 December 31, 2020, On July 1 2020, December 31, 2020. In connection with the Aegis Transactions, the Company maintained Startek's 2008 May 5, 2008. May 2014, June 2016, May 2019, May 2020 , September 2020, . December 31, 2020, may no ten not may not three may not one At the beginning of each quarter, members of the board of directors, at their option, may 1 2 3 4 Stock options A summary of stock option activity under the Plan is as follows: Year ended December 31, 2020 Shares Weighted Average Exercise Price Weighted-Average Remaining Contractual Term (in yrs) Outstanding as of December 31, 2019 2,628,665 5.55 Granted 714,570 5.48 Exercised (267,158 ) 3.97 Forfeited (676,500 ) 6.70 Expired (3,914 ) 5.70 Outstanding as of December 31, 2020 2,395,663 5.38 5.29 Vested and exercisable as of December 31, 2020 1,937,329 5.31 4.26 Year ended December 31, 2019 Shares Weighted Average Exercise Price Weighted-Average Remaining Contractual Term (in yrs) Outstanding as of December 31, 2018 2,868,947 5.35 Granted 118,266 7.23 Exercised (318,548 ) 4.15 Forfeited (40,000 ) 7.18 Outstanding as of December 31, 2019 2,628,665 5.55 5.11 Vested and exercisable as of December 31, 2019 2,288,000 5.36 4.60 The weighted-average grant date fair value of options granted during the years ended December 31, 2020 2019 December 31, 2020 2019, The assumptions used to determine the value of our stock-based awards under the Black-Scholes method are summarized below: January 01, 2020 to December 31, 2020 January 01, 2019 to December 31, 2019 Risk-free interest rate 0.62% - 1.88% 1.65% - 2.66% Dividend yield - - Expected volatility 48.22% - 54.85% 48.66% - 56.91% Expected life in years 10 10 The risk-free interest rate is based on the U.S. Treasury strip yield in effect at the time of grant with a term equal to the expected term of the stock option granted. Average expected life and volatilities are based on historical experience, which we believe will be indicative of future experience. Employee Stock Purchase Plan In connection with the Aegis Transactions, the Company maintained Startek's employee stock purchase plan ("ESPP"). Under the terms of our ESPP, eligible employees may June 2016 May 2019, December 31, 2020, During years ended December 31, 2020 2019, 2020 2019, January 01, 2020 to December 31, 2020 January 01, 2019 to December 31, 2019 Risk-free interest rate 0.09% - 0.16% 1.54% - 2.49% Dividend yield - - Expected volatility 50.27% - 146.04% 36.73% - 53.11% Expected life in years 3 months 3 months The weighted average grant date fair value of these shares was $1.39 and $1.46 per share during year ended December 31, 2020 2019, 401 We have a safe harbor 401 first may one first 401 December 31, 2020 2019, Philippines Pension Plan The Company sponsors a non-contributory defined benefit pension plan (the “Pension Plan”) for its covered employees in the Philippines. The Pension Plan provides defined benefits based on years of service and final salary. All permanent employees meeting the minimum service requirement are eligible to participate in the Pension Plan. Remeasurement changes are reflected in Accumulated Other Comprehensive Income (AOCI). As of December 31, 2019, December 31, 2020, Gratuity and other post-employment benefit plans The Company has classified various employee benefits as under: a) Defined contribution plans Contributions to defined contribution plans are charged to the consolidated statement of income (loss) in the period in which services are rendered by the covered employees. The Company contributed the following amounts to defined contribution plans in various jurisdictions for given period: Particulars Year ended December 31, 2020 Year ended December 31, 2019 Contribution to defined contribution plans 14,740 14,230 b) Defined benefit plans Gratuity Plan (Unfunded) In accordance with applicable local laws, the Company provides for gratuity, a defined benefit retirement plan (Gratuity Plan) covering certain categories of employees in India and Saudi. The Gratuity Plan provides a lump-sum payment to vested employees, at retirement or termination of employment, an amount based on the respective employee’s last drawn salary and the years of employment with the Company. The Gratuity Plan benefit cost for the year is calculated on an actuarial basis. The following table sets forth amounts of obligation recognised in financial statements based on actuarial valuations carried out as of December 31, 2020 2019: Particulars December 31, 2020 December 31, 2019 (a) Liability recognized in consolidated balance sheet Liability at the end of the year 18,888 13,888 (b) Current/Non current liability Current liability 5,871 4,123 Non current liability 13,017 9,765 c) Compensated absences The Company’s liability for compensated absences is determined based upon local laws/company policy. The Company establishes the liability based upon the employee’s last salary.

Note 11 - Income Taxes

Note 11 - Income Taxes	12 Months Ended
	Dec. 31, 2020
Notes to Financial Statements
Income Tax Disclosure [Text Block]	11. INCOME TAXES The domestic and foreign source component of income (loss) from continuing operations before income taxes was: Year ended December 31, 2020 Year ended December 31, 2019 U.S. (4,737 ) (6,012 ) Foreign (21,147 ) (2,478 ) Total (25,884 ) (8,490 ) Significant components of the provision for income taxes from continuing operations were: Year ended December 31, 2020 Year ended December 31, 2019 Current : Federal 30 - State 98 31 Foreign 7,908 5,861 Total Current (benefit) expense 8,036 5,892 Deferred : Federal 140 - State 13 - Foreign (429 ) (1,101 ) Total Deferred (benefit) expense (276 ) (1,101 ) Total Income Tax Expense 7,760 4,791 Significant components of deferred tax assets and deferred tax liabilities included in the accompanying consolidated balance sheets are as follows: As of December 31, 2020 As of December 31, 2019 Long-term deferred tax assets (liabilities): Property, plant and equipment (3,374 ) (3,894 ) Prepaid expenses (176 ) (7 ) Accrued stock compensation and other employee benefits 4,147 3,055 Accrued restructuring costs and other expenses 2,829 3,806 Tax credit carryforwards 5,234 5,251 Net operating losses carried forward 30,887 18,330 Undistributed earnings (3,691 ) (2,282 ) Intangibles and goodwill (17,688 ) (18,804 ) Translation adjustments and withholdings taxes 1,311 (1,637 ) Other (25 ) (955 ) Net long-term deferred tax assets 19,454 2,863 Valuation allowance (31,875 ) (15,838 ) Total net deferred tax asset (liability) (12,421 ) (12,975 ) We consider all available evidence to determine whether it is more likely than not We do not not December 31, 2020 not December 31, 2020, Differences between U.S. federal statutory income tax rates and our effective tax rates for years ended December 31, 2020 2019 Year ended December 31, 2020 Year ended December 31, 2019 Statutory tax rate 21 % 21 % Effect of state taxes (net of federal benefit) 0 % 0 % Rate differential on foreign earnings 3 % -25 % Valuation allowance -56 % -4 % Net operating loss 19 % -10 % Disallowances for income tax purposes -35 % -21 % Tax relating to origination or reversal of temporary differences -1 % 0 % Income exempt for tax purposes 1 % 13 % Global intangible low taxable income 1 % -12 % Undistributed earnings -2 % -8 % Foreign tax credit -2 % -7 % Currency Translation Adjustment 12 % -3 % Uncertain tax position 11 % 5 % Other, net -2 % -5 % Total -30 % -56 % We operate in multiple tax jurisdictions including Australia, Malaysia, India, Saudi, South Africa, UK, Netherlands, Sri Lanka, Argentina, Peru, Mauritius, Singapore, Philippines, United Arab Emirates, Honduras, Jamaica, Philippines, Canada and US. As a result, our effective tax rate changes from year to year based on recurring factors such as the geographical mix of income before taxes, state and local taxes, the ratio of permanent items to pre-tax book income and the implementation of various global tax strategies, as well as non-recurring events. The Company recorded income tax expense of $7,760 and $4,791 for the year ended December 31, 2020 2019, December 31, 2019 December 31, 2020 2020 (v) tax effect of $7,548 on impairment charge. We had U.S. gross federal net operating losses carry forwards of approximately $75.7 million and $77 million as at December 31, 2020 December 31, 2019 December 31, 2020 December 31, 2019 may 2017 not 2028. 2018 not December 31, 2020. 2026 no 382 382” 1986, We have been granted “Tax Holidays” as an incentive to attract foreign investment by the governments of Honduras, Jamaica, and certain qualifying locations in the Philippines. Generally, a Tax Holiday is an agreement between us and a foreign government under which we receive certain tax benefits in that country. In Honduras, we have been granted approval for an indefinite exemption from income taxes. The tax holidays for our qualifying Philippines facilities expire at staggered dates through 2021. December 31, 2020 2019 Under accounting standards for uncertainty in income taxes (ASC 740 10 not” 50 The following table indicates the changes to our unrecognized tax benefits for the year ended December 31, 2020 December 31, 2019. Year ended December 31, 2020 Year ended December 31, 2019 Unrecognized, beginning 2,872 3,323 Additions due to acquisition - - Additions based on tax positions taken in the period 78 - Reductions based on tax positions taken in the period (2,872 ) (451 ) Unrecognized, ending 78 2,872 We file numerous consolidated and separate income tax returns in the U.S. federal and many state jurisdictions as well as in many foreign jurisdictions. Our U.S. federal returns and most state returns for tax years 2017 2017 2018. March 2018

Note 12 - Accumulated Other Com

Note 12 - Accumulated Other Comprehensive Income (Loss)	12 Months Ended
	Dec. 31, 2020
Notes to Financial Statements
Comprehensive Income (Loss) Note [Text Block]	12. ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) Accumulated other comprehensive income (loss) consisted of the following items: Year ended December 31, 2019 Foreign Currency Translation Adjustments Derivatives Accounted for as Cash Flow Hedges Defined Benefit Plan Equity attributable to Startek shareholders Non-controlling interests Total Balance at December 31, 2018 (3,989 ) (15 ) (1,543 ) (5,547 ) (1,243 ) (6,790 ) Foreign currency translation adjustments (579 ) - - (579 ) - (579 ) Reclassification to operations - (433 ) - (433 ) - (433 ) Unrealized losses - 923 - 923 - 923 Pension amortization - - (386 ) (386 ) (354 ) (740 ) Balance at December 31, 2019 (4,568 ) 475 (1,929 ) (6,022 ) (1,597 ) (7,619 ) Year ended December 31, 2020 Foreign Currency Translation Adjustments Derivatives Accounted for as Cash Flow Hedges Defined Benefit Plan Equity attributable to Startek shareholders Non-controlling interests Total Balance at December 31, 2019 (4,568 ) 475 (1,929 ) (6,022 ) (1,597 ) (7,619 ) Foreign currency translation 39 - - 39 - 39 Reclassification to operations - 49 - 49 - 49 Unrealized gains - (532 ) - (532 ) - (532 ) Pension remeasurement - - (820 ) (820 ) (1,474 ) (2,294 ) Balance at December 31, 2020 (4,529 ) (8 ) (2,749 ) (7,284 ) (3,071 ) (10,357 )

Note 13 - Segment and Geographi

Note 13 - Segment and Geographical Information	12 Months Ended
	Dec. 31, 2020
Notes to Financial Statements
Segment Reporting Disclosure [Text Block]	13. SEGMENT AND GEOGRAPHICAL INFORMATION The Company provides business process outsourcing services (“BPO”) to clients in a variety of industries and geographical locations. Our approach is focused on providing our clients with the best possible combination of services and delivery locations to meet our clients' needs in the best and most efficient manner. Our Chief Executive Officer (CEO) and President, who have been identified as the Chief Operating Decision Maker ("CODM"), reviews financial information mainly on a geographical basis. Our operating business model is focused on geographies in which we operate. Our CODM reviews the performance and makes resource allocation geography wise, hence the geographical level represents the operating segments of Startek Inc. Six a) Americas b) India and Sri Lanka c) Malaysia d) Middle East e) Argentina and Peru f) Rest of World For Year ended December 30, Revenue: 2020 2019 Americas 262,985 258,040 India & Sri Lanka 83,486 111,714 Malaysia 52,958 58,921 Middle East 160,002 132,785 Argentina & Peru 36,518 46,490 Rest of World 44,273 49,960 Total 640,222 657,910 For Year ended December 31, Operating income (loss): 2020 2019 Americas 10,424 6,880 India & Sri Lanka (1,039 ) 2,213 Malaysia 12,603 7,858 Middle East 12,776 6,783 Argentina & Peru (112 ) 2,248 Rest of World 1,365 1,410 Segment operating income (loss) 36,017 27,392 Startek consolidation adjustments Goodwill impairment 35,944 7,146 Intangible amortisation 10,367 10,529 Total operating income (loss) (10,294 ) 9,717 A December 31, 2020 2019 Property, plant and equipment, net by geography based on the location of the assets is presented below: As on December 31, 2020 As on December 31, 2019 Property, plant and equipment, net: Americas 14,455 14,156 India & Sri Lanka 8,069 10,772 Malaysia 3,749 4,375 Middle East 4,736 4,722 Argentina & Peru 1,257 1,701 Rest of World 1,959 1,781 Total 34,225 37,507

Note 14 - Property, Plant and E

Note 14 - Property, Plant and Equipment	12 Months Ended
	Dec. 31, 2020
Notes to Financial Statements
Property, Plant and Equipment Disclosure [Text Block]	14. PROPERTY, PLANT AND EQUIPMENT Our property, plant and equipment as of December 31, 2020 December 31, 2019 As of December 31, 2020 As of December 31, 2019 Land, buildings and improvements 16,993 15,533 Telephone and computer equipment 24,058 18,110 Furniture, fixtures, and miscellaneous equipment 9,388 8,470 Construction in progress 7,122 1,180 Computer Software 21,665 18,152 Assets acquired under capital lease 4,351 4,391 83,577 65,836 Less accumulated depreciation and impairment 46,342 26,345 Less accumulated amortization under capital lease 3,010 1,984 Total property, plant and equipment, net 34,225 37,507 Depreciation and amortization expense for property, plant and equipment was $17,834 and $19,226 for the years ended December 31, 2020 2019,

Note 15 - Interest and Other In

Note 15 - Interest and Other Income (Expense), Net	12 Months Ended
	Dec. 31, 2020
Notes to Financial Statements
Interest and Other Income [Text Block]	15. INTEREST AND OTHER INCOME (EXPENSE), NET Interest and other income (expense), net for the years ended December 31, 2020 2019 Year ended December 31, 2020 Year ended December 31, 2019 Interest income 580 434 Interest expense (11,239 ) (14,109 ) Other finance cost (2,931 ) (2,573 ) Other income (expense) 214 424 Interest and other income (expense), net (13,376 ) (15,824 )

Note 16 - Leases

Note 16 - Leases	12 Months Ended
	Dec. 31, 2020
Notes to Financial Statements
Lessee, Operating Leases [Text Block]	16. Leases We have operating and finance leases for service centers, corporate offices and certain equipment. Our leases have remaining lease terms of 1 year to 10 years, some of which include options to extend the leases for up to 3-5 years, and some of which include options to terminate the leases within 1 year. The components of lease expense were as follows: The components of lease expense were as follows: Year ended December 31, 2020 Year ended December 31, 2019 Operating lease cost 28,493 30,752 Finance lease cost: Amortization of right-of-use assets 1,006 1,990 Interest on lease liabilities 108 89 Total Finance lease cost 1,114 2,079 Supplemental cash flow information related to leases was as follows: Year ended December 31, 2020 Year ended December 31, 2019 Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from operating leases 28,181 30,518 Operating cash flow from finance leases 108 89 Financing cash flows from finance leases 1,114 2,359 Right-of-use assets obtained in exchange for lease obligations: Operating leases 21,530 73,692 Finance leases - 1,400 Supplemental balance sheet information related to leases was as follows: As of December 31, 2020 As of December 31, 2019 Operating leases Operating lease right-of-use assets 69,376 73,692 Operating lease liabilities - Current 19,327 19,677 Operating lease liabilities - Non-current 52,052 54,341 Total operating lease liabilities 71,379 74,018 Finance Leases Property and equipment, at cost 4,351 4,391 Accumulated depreciation (3,010 ) (1,984 ) Property and equipment, at net 1,341 2,407 - Finance lease liabilities - Current 516 632 Finance lease liabilities - Non-current 430 1,353 Total finance lease liabilities 946 1,985 Weighted average remaining lease term As of December 31, 2020 As of December 31, 2019 Operating leases 4.18 yrs 4.66 yrs Finance leases 0.92 yrs 1.92 yrs Weighted average discount rate Operating leases 6.9 % 7.3 % Finance leases 6.0 % 6.0 % Maturities of lease liabilities were as follows: Operating Leases Finance Leases Year ending December 31, 2021 23,430 572 2022 16,468 441 2023 13,747 - 2024 12,193 - 2025 6,197 - Thereafter 3,390 - Total Lease payments 75,425 1,013 Less imputed interest (4,046 ) (67 ) Total 71,379 946

Note 17 - Quarterly Financial I

Note 17 - Quarterly Financial Information	12 Months Ended
	Dec. 31, 2020
Notes to Financial Statements
Quarterly Financial Information [Text Block]	17. Quarterly Financial Information Unaudited Audited Three Months Ended Year Ended March 31, 2020 June 30, 2020 September 30, 2020 December 31, 2020 December 31, 2020 Revenue 161,177 142,652 163,097 174,918 641,844 Warrant contra revenue (278 ) (485 ) (410 ) (449 ) (1,622 ) Net Revenue 160,899 142,167 162,687 174,469 640,222 Cost of services (140,841 ) (126,354 ) (139,808 ) (143,598 ) (550,601 ) Gross profit 20,058 15,813 22,879 30,871 89,621 Selling, general and administrative expenses (17,255 ) (14,644 ) (14,876 ) (15,341 ) (62,116 ) Impairment losses and restructuring/exit cost (24,322 ) (235 ) 12 (13,254 ) (37,799 ) Acquisition related cost - - - - - Operating Income (Loss) (21,519 ) 934 8,015 2,276 (10,294 ) Share of loss of equity-accounted investees (8 ) (12 ) (5 ) (6 ) (31 ) Interest expense, net (3,506 ) (3,190 ) (3,988 ) (2,692 ) (13,376 ) Exchange gain / (loss), net 1,928 (1,637 ) (621 ) (1,853 ) (2,183 ) Income (Loss) before income taxes (23,105 ) (3,905 ) 3,401 (2,275 ) (25,884 ) Income tax expense 2,876 1,283 1,649 1,951 7,760 Net Income (Loss) (25,981 ) (5,188 ) 1,752 (4,226 ) (33,644 ) Net income attributable to noncontrolling interests 576 29 1,385 3,351 5,341 Net income (loss) attributable to Startek shareholders (26,557 ) (5,217 ) 367 (7,577 ) (38,985 ) Net income (loss) per common share: Basic net income (loss) attributable to Startek shareholders (0.69 ) (0.14 ) 0.01 (0.19 ) (0.99 ) Diluted net income (loss) attributable to Startek shareholders (0.69 ) (0.14 ) 0.01 (0.19 ) (0.99 ) Weighted average common shares outstanding: Basic 38,528 38,614 40,275 40,333 39,442 Diluted 38,528 38,614 40,626 40,333 39,442 Unaudited Audited Three Months Ended Year Ended March 31, 2019 June 30, 2019 September 30, 2019 December 31, 2019 December 31, 2019 Revenue 161,142 161,283 164,630 172,151 659,205 Warrant contra revenue - (730 ) - (565 ) (1,295 ) Net Revenue 161,142 160,553 164,630 171,586 657,910 Cost of services (133,928 ) (132,993 ) (136,142 ) (143,950 ) (547,014 ) Gross profit 27,214 27,560 28,488 27,636 110,896 Selling, general and administrative expenses (24,079 ) (24,936 ) (22,926 ) (19,425 ) (91,363 ) Impairment losses and restructuring/exit cost (1,129 ) (721 ) (220 ) (7,758 ) (9,827 ) Acquisition related cost 35 (25 ) - - 11 Operating Income 2,042 1,878 5,342 453 9,717 Share of loss of equity-accounted investees 342 662 (16 ) (1,214 ) (226 ) Interest expense, net (4,465 ) (4,026 ) (3,372 ) (3,960 ) (15,824 ) Exchange gain / (loss), net (691 ) 14 (1,880 ) 401 (2,157 ) Income (Loss) before income taxes (2,772 ) (1,472 ) 74 (4,320 ) (8,490 ) Income tax expense 385 730 3,436 241 4,791 Net Loss (3,157 ) (2,202 ) (3,362 ) (4,561 ) (13,281 ) Net income attributable to noncontrolling interests 189 1,392 (575 ) 730 1,737 Net loss attributable to Startek shareholders (3,346 ) (3,594 ) (2,787 ) (5,291 ) (15,018 ) Net loss per common share: Basic net loss attributable to Startek shareholders (0.09 ) (0.10 ) (0.07 ) (0.14 ) (0.39 ) Diluted net loss attributable to Startek shareholders (0.09 ) (0.10 ) (0.07 ) (0.14 ) (0.39 ) Weighted average common shares outstanding: Basic 37,522 37,779 38,467 38,492 38,132 Diluted 37,522 37,779 38,467 38,492 38,132

Note 18 - Subsequent Event

Note 18 - Subsequent Event	12 Months Ended
	Dec. 31, 2020
Notes to Financial Statements
Subsequent Events [Text Block]	18. SUBSEQUENT EVENT Debt Refinancing On February 18, 2021, first 21, 24 27, 30, 33 36 39, 42, 45, 48 51 54 57 On February 22, 2021, October 27, 2017. Strategic Investment On February 25, 2021, February 25, 2021. no

Significant Accounting Policies

Significant Accounting Policies (Policies)	12 Months Ended
	Dec. 31, 2020
Accounting Policies [Abstract]
Use of Estimates, Policy [Policy Text Block]	Use of Estimates The preparation of consolidated financial statements in accordance with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements. Significant items subject to such estimates and assumptions include the useful lives of property, plant and equipment, intangibles, impairment of goodwill, valuation allowances for deferred tax assets, leases, provision for doubtful debts and restructuring costs. Management believes that the estimates used in the preparation of the consolidated financial statements are reasonable, and management has made assumptions about the possible effects of the novel coronavirus (“COVID- 19” Revenue The Company utilizes a five 606, 4 Allowance for Doubtful Accounts An allowance for doubtful accounts is estimated for known and estimated potential losses arising from sales to customers based on a periodic review of these accounts. The allowance for doubtful accounts was $4,082 and $1,847, as of December 31, 2020 2019, Leases On January 1, 2019, 842, 842 We determine if an arrangement is a lease at inception. Operating leases are included in right-of-use (“ROU”) assets, current maturity of operating lease liabilities, and operating lease liabilities in our consolidated balance sheets. Finance leases are included in property plant and equipment, long-term debt, accrued expenses and other current liabilities in our consolidated balance sheet. ROU assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized at commencement date based on the present value of remaining lease payments over the balance lease term. As most of our leases do not may The Company elected the practical expedient permitted under the transition guidance under Topic 842, not 12 not not not 16, We have lease agreements with lease and non-lease components, which are generally accounted for separately. During the year, due to COVID- 19 Property, Plant and Equipment Property, plant, and equipment are stated at depreciated cost. Additions and improvement activities are capitalized. Maintenance and repairs are expensed as incurred. Assets held under capital leases are recorded at the lower of the net present value of the minimum lease payments or the fair value of the leased asset at the inception of the lease. Depreciation and amortization is computed using the straight-line method based on their estimated useful lives, as follows: Estimated Useful Life Buildings and building improvements 10 30 Telephone and computer equipment 3 5 Furniture, fixtures, and miscellaneous equipment 5 7 Software 3 6 We depreciate leasehold improvements associated with operating leases over the shorter of 7 years or remaining life of the lease. Amortization expense related to assets recorded under capital leases is included in depreciation and amortization expense. Impairment of Long-Lived Assets The Company evaluates potential impairments of long-lived assets when it determines that the carrying value of a long-lived asset may not one may may not Goodwill Goodwill represents the cost of acquired businesses in excess of the fair value of identifiable tangible and intangible net assets purchased. Goodwill is not December 31, not not not 3, 6, Intangible Assets We amortize all acquisition-related intangible assets that are subject to amortization using the straight-line method over the estimated useful life based on economic benefit as follows: Estimated Useful Life Customer relationship 8 13.5 Brand 13.5 Trademarks 15 Developed technology 5 We perform a review of intangible assets to determine if facts and circumstances indicate that the useful life is shorter than we had originally estimated or that the carrying amount of assets may not 3, Fair Value Measurements The carrying value of our cash and cash equivalents, accounts receivables, notes receivables, accounts payables, and restructuring liabilities approximate fair value because of their short-term nature. Our debt has a variable interest rate, so the carrying amount approximates fair value because interest rates on these instruments approximate the interest rate on debt with similar terms available to us. Fair value is the price that would be received from selling an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. When determining the fair value measurements for assets and liabilities, which are required to be recorded at fair value, we consider the principal or most advantageous market in which we would transact and the market-based risk measurements or assumptions that market participants would use in pricing the asset or liability, such as inherent risk, transfer restrictions, and credit risk. The fair value hierarchy prioritizes the inputs to valuation techniques used to measure fair value. The hierarchy requires that the Company maximize the use of observable inputs and minimize the use of unobservable inputs. The levels of the fair value hierarchy are described below: Level 1 Level 2 not Level 3 Refer to Note 8, Investment in equity accounted investee Investment in equity accounted investee is an entity over which the Company has significant influence and which is neither a subsidiary nor a joint arrangement. Significant influence is the power to participate in financial and operating policy decisions of the investee but is not Investment in equity accounted investee are accounted for using equity method of accounting. Under the equity method, the investment in equity accounted investee is initially recognized at cost and adjusted thereafter for the post acquisition changes in the Company’s share of net assets of the equity accounted investee. Goodwill relating to investment in equity accounted investee, if any, is included in the carrying amount of the investment and is neither amortized nor individually tested for impairment. The consolidated statement of income reflects the Company’s share of the results of operations of the equity accounted investee. When there has been a change recognized directly in the equity of the equity accounted investee, the Company recognizes its share of any changes and discloses this, when applicable, in the statement of stockholders' equity. Unrealized gains and losses resulting from transactions between the Company and the equity accounted investment are eliminated to the extent of the interest in the equity accounted investee. The Company’s share of profit/loss of equity accounted investee is shown on the face of the Consolidated statement of income/(loss). The financial statements of the equity accounted investee are prepared for the same reporting period as the Company. When necessary, adjustments are made to bring the accounting policies in line with those of the Company. After application of the equity method, the Company determines at each reporting date whether there is any objective evidence that the investment in equity accounted investee is impaired, if there has been an other than temporary decline in carrying value. If this is the case, the Company calculates the amount of impairment as the difference between the recoverable amount of the associate and its carrying value and recognizes the amount in the ‘share of profit/(loss) of equity accounted investee in the Consolidated statement of income (loss). The Company has individually immaterial investments in equity accounted investee in Australia. It has 33.33% interest in Queensland Partnership Group Pty. Ltd and 16.67% interest in Services Queensland Partnership in Australia. The Company's share of profit/loss of equity accounted investee, is accounted under the “equity method” as per which the share of profit of equity accounted investee has been added to the cost of investment. Cash and cash equivalents and restricted cash We consider cash equivalents to be short-term, highly liquid investments readily convertible to known amounts of cash and so near their maturity at purchase that they present insignificant risk of changes in value because of changes in interest rates. Restricted cash consists of margin money deposit that is contractually restricted as to usage or withdrawal due to bank guarantee provided against the deposit. Borrowing costs Borrowing costs include interest as well as ancillary costs such as amortization of financing fees or charges and premium or discount on the borrowings. Borrowing costs (loan processing fee) are capitalized and amortized in the consolidated statement of income using effective interest method. Interest and dividend income Interest revenue is recognized on an accrual basis taking into account the interest rates applicable to the financial assets. Dividend income is recognized when the Company’s right to receive such income is established by the reporting date. Government grants and subsidies Grants and subsidies from the government are recognized when there is reasonable assurance that the grant/subsidy will be received and all conditions will be complied with. The grant income is recognized based on meeting milestones related to employment of number of people by the respective subsidiary. When the grant or subsidy relates to an expense item, it is recognized as income over the period necessary to match them on a systematic basis to the costs, which it is intended to compensate. Restructuring Charges On an ongoing basis, management assesses the profitability and utilization of our facilities and in some cases management has chosen to close facilities. Severance payments that occur from reductions in workforce are in accordance with our post-employment policy and/or statutory requirements that are communicated to all employees; therefore, severance liabilities are recognized when termination of employment is communicated to the employee(s). Other liabilities for costs associated with an exit or disposal activity are recognized when the liability is incurred, instead of upon commitment to an exit plan. A significant assumption used in determining the amount of the estimated liability for closing a facility is the estimated liability for future lease payments on vacant facilities. We determine our estimate of sublease payments based on our ability to successfully negotiate early termination agreements with landlords, a third may Derivative Instruments and Hedging Activities Our derivative instruments consist of foreign currency forward and option contracts and are recorded as either an asset or liability measured at its fair value, with changes in the fair value of qualifying hedges recorded in other comprehensive income (loss). Changes in a derivative fair value are recognized currently in the statements of operations unless specific hedge accounting criteria are met. Special accounting for qualifying hedges allows a derivative’s gains and losses to offset the related results of the hedged item and requires that we must formally document, designate and assess the effectiveness of transactions that receive hedge accounting treatment. We generally are able to apply cash flow hedge accounting which associates the results of the hedges with forecasted future intercompany obligations. The current mark-to-market gain or loss is recorded in accumulated other comprehensive income and will be reclassified to operations as the forecasted intercompany obligations are incurred, typically within one December 31, 2020 nil. Foreign Currency Matters The Company has operations in Argentina and its functional currency has historically been the Argentine Peso. The Company monitors inflation rates in countries in which it operates as required by US GAAP. Under ASC 830 10 45 12, three 100%. July 1, 2018. 830, not Income Taxes Income taxes are accounted for under the asset and liability method. Deferred income taxes reflect net effects of temporary differences between carrying amounts of assets and liabilities for financial reporting purposes and amounts used for income tax purposes. We are subject to foreign income taxes on our foreign operations. We are required to estimate our income taxes in each jurisdiction in which we operate. This process involves estimating our actual current tax exposure, together with assessing temporary differences resulting from differing treatment of items for tax and financial reporting purposes. The tax effects of these temporary differences are recorded as deferred tax assets or deferred tax liabilities. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect of a change in tax rates on deferred tax assets and liabilities is recognized in income in the period during which such rates are enacted. We record a valuation allowance when it is more likely than not not We consider all available evidence to determine whether it is "more likely than not" We do not not Exceptions may Based on all available evidence, in particular our historical cumulative losses and recent operating losses, we recorded a valuation allowance against our net deferred tax assets. The valuation allowance for deferred tax assets as of December 31, 2020 December 31, 2020 December 31, 2019 December 31, 2020 December 31, 2019 may For more information, refer to Note 11, 8, Employee benefits Contributions to defined contribution plans are charged to Consolidated statements of income (loss) in the period in which services are rendered by the covered employees. Current service costs for defined benefit plans are accrued in the period to which they relate. The liability in respect of defined benefit plans is calculated annually by the Company using the projected unit credit method. Prior service cost, if any, resulting from an amendment to a plan is recognized and amortized over the remaining period of service of the covered employees. The Company recognizes its liabilities for compensated absences dependent on whether the obligation is attributable to employee services already rendered, relates to rights that vest or accumulate and payment is probable and estimable. The Company records annual amounts relating to its defined benefit plans based on calculations that incorporate various actuarial and other assumptions, including discount rates, mortality, assumed rates of return, compensation increases and turnover rates. The Company reviews its assumptions on quarterly basis and makes modifications to the assumptions based on current rates and trends when it is appropriate to do so. The Company believes that the assumptions utilized in recording its obligations under its plans are reasonable based on its experience and market conditions. Stock-Based Compensation We recognize expense related to all share-based payments to employees, including grants of employee stock options, based on the grant-date fair values amortized straight-line over the period during which the employees are required to provide services in exchange for the equity instruments. We include an estimate of forfeitures when calculating compensation expense. We use the Black-Scholes method for valuing stock-based awards. See Note 10, Common Stock Warrant Accounting We account for common stock warrants as equity instruments, based on the specific terms of our warrant agreement. For more information refer to Note 10, Net Income (Loss) Per Share Basic earnings per share is computed using the weighted average number of common shares outstanding during the period. Diluted earnings per share is computed using the weighted average number of common and dilutive common equivalent shares outstanding during the period. For the purposes of calculating diluted earnings per share, the treasury stock method is used for stock-based awards except where the results would be anti-dilutive. When a net loss is reported, potentially issuable common shares are generally excluded from the computation of diluted earnings per share as their effect would be anti-dilutive. Recent Accounting Pronouncements In December 2019, 2019 12 740 2019 12 740 10 15 4 not not FASB also removed the previous guidance that prohibit recognition of a deferred tax asset for a step up in tax basis “except to the extent that the newly deductible goodwill amount exceeds the remaining balance of book goodwill.” Instead, the amended guidance contains a model under which an entity can consider a list of factors in determining whether the step-up in tax basis is related to the business combination that caused the initial recognition of goodwill or to a separate transaction. The Company does not ASU 2019 12 not not The ASU also makes one not The above amendments are effective for fiscal years beginning after December 15, 2020. In August 2018, 2018 14, 715 20 2018 14” no No. 2018 14 December 15, 2020. In June 2016, 2016 13, 326 2016 13" December 15, 2022, not 2016 13 In March 2020, No. 2020 04, not not December 31, 2022.

Note 2 - Summary of Significa_2

Note 2 - Summary of Significant Accounting Policies (Tables)	12 Months Ended
	Dec. 31, 2020
Notes Tables
Property, Plant and Equipment, Useful Lives [Table Text Block]	Estimated Useful Life Buildings and building improvements 10 30 Telephone and computer equipment 3 5 Furniture, fixtures, and miscellaneous equipment 5 7 Software 3 6
Schedule of Finite-Lived Intangible Assets Acquired as Part of Business Combination [Table Text Block]	Estimated Useful Life Customer relationship 8 13.5 Brand 13.5 Trademarks 15 Developed technology 5

Note 3 - Goodwill and Intangi_2

Note 3 - Goodwill and Intangible Assets (Tables)	12 Months Ended
	Dec. 31, 2020
Notes Tables
Schedule of Goodwill [Table Text Block]	Reporting Units: December 31, 2020 December 31, 2019 Americas 64,315 64,315 India 12,554 31,000 Malaysia 47,543 47,543 Saudi Arabia 54,840 54,840 South Africa - 5,910 Argentina - 4,991 Australia 4,145 10,742 Ending balance, December 31, 2020 and 2019 $ 183,397 $ 219,341 December 31, 2020 December 31, 2019 Opening balance 219,341 225,450 Measurement period adjustments - 1,037 Impairment (35,944 ) (7,146 ) Closing balance $ 183,397 219,341
Schedule of Finite-Lived Intangible Assets [Table Text Block]	As of December 31, 2020 Gross Intangibles Accumulated Amortization Net Intangibles Weighted Average Amortization Period (years) Customer relationships $ 66,220 $ 16,289 $ 49,931 6.5 Brand 49,500 11,408 38,092 7.1 Trademarks 13,210 2,155 11,055 7.5 Other intangibles 2,130 768 1,362 4.9 $ 131,060 $ 30,620 $ 100,440 - As of December 31, 2019 Gross Intangibles Accumulated Amortization Net Intangibles Weighted Average Amortization Period (years) Customer relationships $ 66,220 $ 10,681 $ 55,539 6.6 Brand 49,500 7,733 41,767 7.1 Trademarks 13,210 1,275 11,935 7.5 Other intangibles 2,130 564 1,566 4.9 $ 131,060 $ 20,253 $ 110,807
Schedule of Finite-Lived Intangible Assets, Future Amortization Expense [Table Text Block]	Year ending December 31, Amount 2021 10,350 2022 10,350 2023 10,306 2024 10,252 2025 10,252 Thereafter 48,930
Goodwill [Member]
Notes Tables
Fair Value Measurement Inputs and Valuation Techniques [Table Text Block]	Reporting Units - As at December 31, 2020 Americas India Malaysia Saudi Arabia South Africa Argentina Australia Discount rate 6.4% 13.0% 10.6% 9.5% 19.9% 34.2% 6.8% Perpetual growth rate 1.0% 2.2% 1.0% 1.0% 2.0% 0.2% 0.5% Reporting Units - As at December 31, 2019 Americas India Malaysia Saudi Arabia South Africa Argentina Australia Discount rate 5.7% 13.2% 10.2% 8.8% 17.3% 34.0% 7.0% Perpetual growth rate 1.0% 2.2% 1.0% 1.0% 2.0% 0.2% 0.5%

Note 4 - Revenue (Tables)

Note 4 - Revenue (Tables)	12 Months Ended
	Dec. 31, 2020
Notes Tables
Disaggregation of Revenue [Table Text Block]	Year Ended December 31, Vertical: 2020 2019 Telecom 216,050 252,217 E-commerce & Consumer 98,975 106,907 Media & Cable 98,389 92,846 Healthcare & Education 64,095 45,578 Travel & Hospitality 57,982 69,154 Financial & Business Services 52,207 50,837 Technology, IT & Related Services 19,111 13,812 All other segments 35,035 27,854 Gross Revenue 641,844 659,205 Less: Warrant contra revenue (1,622 ) (1,295 ) Net Revenue 640,222 657,910

Note 5 - Net Loss Per Share (Ta

Note 5 - Net Loss Per Share (Tables)	12 Months Ended
	Dec. 31, 2020
Notes Tables
Schedule of Earnings Per Share, Basic and Diluted [Table Text Block]	Year Ended December 31, 2020 2019 Shares used in basic earnings per share calculation: 39,442 38,132 Effect of dilutive securities: Stock options - - Restricted stock/Deferred stock units - - Total effects of dilutive securities - - Shares used in dilutive earnings per share calculation: 39,442 38,132
Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table Text Block]	Year ended December 31, 2020 2019 Anti-dilutive securities: Stock options 2,396 2,629 2,396 2,629

Note 6 - Impairment Losses an_2

Note 6 - Impairment Losses and Restructuring Exit Cost (Tables)	12 Months Ended
	Dec. 31, 2020
Notes Tables
Restructuring and Related Costs [Table Text Block]	Year ended December 31, 2020 Employee related Facilities related Total Balance at December 31, 2019 1,326 514 1,840 Accruals/(reversals) 1,499 356 1,855 Payments (2,825 ) (845 ) (3,670 ) Balance at December 31, 2020 - $ 25 $ 25 Year ended December 31, 2019 Employee related Facilities related Total Balance at December 31, 2018 760 2,268 3,028 Accruals/(reversals) 2,751 (70 ) 2,681 Payments (2,185 ) (1,684 ) (3,869 ) Balance at December 31, 2019 1,326 $ 514 $ 1,840

Note 7 - Derivative Instrumen_2

Note 7 - Derivative Instruments (Tables)	12 Months Ended
	Dec. 31, 2020
Notes Tables
Schedule of Notional Amounts of Outstanding Derivative Positions [Table Text Block]	December 31, 2020 December 31, 2019 Local Currency Notional Amount U.S. Dollar Notional Amount Local Currency Notional Amount U.S. Dollar Notional Amount Philippine Peso - - 769,000 14,361 Canadian Dollar - - 1,400 1,047 $ - $ 15,408
Schedule of Cash Flow Hedges Included in Accumulated Other Comprehensive Income (Loss) [Table Text Block]	Gain (Loss) Recognized in AOCI, net of tax Gain/ (Loss) Reclassified from AOCI into Income Year ended December 31, Year ended December 31, 2020 2019 2020 2019 Cash flow hedges: Foreign exchange contracts $ (532 ) $ 923 $ 49 $ 433
Schedule of Derivative Instruments [Table Text Block]	Year ended December 31, Derivatives not designated under ASC 815 2020 2019 Foreign currency forward contracts - 201 Interest rate swap - (616 )

Note 8 - Fair Value Measureme_2

Note 8 - Fair Value Measurements (Tables)	12 Months Ended
	Dec. 31, 2020
Notes Tables
Fair Value Measurements, Recurring and Nonrecurring [Table Text Block]	As of December 31, 2020 Level 1 Level 2 Level 3 Total Assets: Foreign exchange contracts - - - - Total fair value of assets measured on a recurring basis $ - $ - $ - $ - Liabilities: Interest rate swap - - - - Foreign exchange contracts - - - - Total fair value of liabilities measured on a recurring basis $ - $ - $ - $ - As of December 31, 2019 Level 1 Level 2 Level 3 Total Assets: Foreign exchange contracts - 1,823 - 1,823 Total fair value of assets measured on a recurring basis $ - $ 1,823 $ - $ 1,823 Liabilities: Interest rate swap 544 544 Foreign exchange contracts 22 22 Total fair value of liabilities measured on a recurring basis $ - $ 566 $ - $ 566

Note 9 - Debt (Tables)

Note 9 - Debt (Tables)	12 Months Ended
	Dec. 31, 2020
Notes Tables
Schedule of Debt [Table Text Block]	December 31, 2020 December 31, 2019 Short term debt Working capital facilities 15,506 23,179 Loan from related parties - 3,312 Current portion of long term debt Current maturity of term loan - 16,800 Current maturity of equipment loan 1,664 801 Current maturity of finance lease obligations 516 632 Total $ 17,686 $ 44,724 Long term debt Term loan, net of debt issuance costs 114,930 105,075 Equipment loan 2,955 619 Secured revolving credit facility - 23,097 Finance lease obligations 430 1,353 Total $ 118,315 $ 130,144

Note 10 - Share-based Compens_2

Note 10 - Share-based Compensation (Tables)	12 Months Ended
	Dec. 31, 2020
Notes Tables
Share-based Payment Arrangement, Option, Activity [Table Text Block]	Year ended December 31, 2020 Shares Weighted Average Exercise Price Weighted-Average Remaining Contractual Term (in yrs) Outstanding as of December 31, 2019 2,628,665 5.55 Granted 714,570 5.48 Exercised (267,158 ) 3.97 Forfeited (676,500 ) 6.70 Expired (3,914 ) 5.70 Outstanding as of December 31, 2020 2,395,663 5.38 5.29 Vested and exercisable as of December 31, 2020 1,937,329 5.31 4.26 Year ended December 31, 2019 Shares Weighted Average Exercise Price Weighted-Average Remaining Contractual Term (in yrs) Outstanding as of December 31, 2018 2,868,947 5.35 Granted 118,266 7.23 Exercised (318,548 ) 4.15 Forfeited (40,000 ) 7.18 Outstanding as of December 31, 2019 2,628,665 5.55 5.11 Vested and exercisable as of December 31, 2019 2,288,000 5.36 4.60
Schedule of Share-based Payment Award, Stock Options, Valuation Assumptions [Table Text Block]	January 01, 2020 to December 31, 2020 January 01, 2019 to December 31, 2019 Risk-free interest rate 0.62% - 1.88% 1.65% - 2.66% Dividend yield - - Expected volatility 48.22% - 54.85% 48.66% - 56.91% Expected life in years 10 10
Schedule of Share-based Payment Award, Employee Stock Purchase Plan, Valuation Assumptions [Table Text Block]	January 01, 2020 to December 31, 2020 January 01, 2019 to December 31, 2019 Risk-free interest rate 0.09% - 0.16% 1.54% - 2.49% Dividend yield - - Expected volatility 50.27% - 146.04% 36.73% - 53.11% Expected life in years 3 months 3 months
Defined Contribution Plan Disclosures [Table Text Block]	Particulars Year ended December 31, 2020 Year ended December 31, 2019 Contribution to defined contribution plans 14,740 14,230
Schedule of Defined Benefit Plan, Amounts for Asset (Liability) Recognized in Statement of Financial Position [Table Text Block]	Particulars December 31, 2020 December 31, 2019 (a) Liability recognized in consolidated balance sheet Liability at the end of the year 18,888 13,888 (b) Current/Non current liability Current liability 5,871 4,123 Non current liability 13,017 9,765

Note 11 - Income Taxes (Tables)

Note 11 - Income Taxes (Tables)	12 Months Ended
	Dec. 31, 2020
Notes Tables
Schedule of Income before Income Tax, Domestic and Foreign [Table Text Block]	Year ended December 31, 2020 Year ended December 31, 2019 U.S. (4,737 ) (6,012 ) Foreign (21,147 ) (2,478 ) Total (25,884 ) (8,490 )
Schedule of Components of Income Tax Expense (Benefit) [Table Text Block]	Year ended December 31, 2020 Year ended December 31, 2019 Current : Federal 30 - State 98 31 Foreign 7,908 5,861 Total Current (benefit) expense 8,036 5,892 Deferred : Federal 140 - State 13 - Foreign (429 ) (1,101 ) Total Deferred (benefit) expense (276 ) (1,101 ) Total Income Tax Expense 7,760 4,791
Schedule of Deferred Tax Assets and Liabilities [Table Text Block]	As of December 31, 2020 As of December 31, 2019 Long-term deferred tax assets (liabilities): Property, plant and equipment (3,374 ) (3,894 ) Prepaid expenses (176 ) (7 ) Accrued stock compensation and other employee benefits 4,147 3,055 Accrued restructuring costs and other expenses 2,829 3,806 Tax credit carryforwards 5,234 5,251 Net operating losses carried forward 30,887 18,330 Undistributed earnings (3,691 ) (2,282 ) Intangibles and goodwill (17,688 ) (18,804 ) Translation adjustments and withholdings taxes 1,311 (1,637 ) Other (25 ) (955 ) Net long-term deferred tax assets 19,454 2,863 Valuation allowance (31,875 ) (15,838 ) Total net deferred tax asset (liability) (12,421 ) (12,975 )
Schedule of Effective Income Tax Rate Reconciliation [Table Text Block]	Year ended December 31, 2020 Year ended December 31, 2019 Statutory tax rate 21 % 21 % Effect of state taxes (net of federal benefit) 0 % 0 % Rate differential on foreign earnings 3 % -25 % Valuation allowance -56 % -4 % Net operating loss 19 % -10 % Disallowances for income tax purposes -35 % -21 % Tax relating to origination or reversal of temporary differences -1 % 0 % Income exempt for tax purposes 1 % 13 % Global intangible low taxable income 1 % -12 % Undistributed earnings -2 % -8 % Foreign tax credit -2 % -7 % Currency Translation Adjustment 12 % -3 % Uncertain tax position 11 % 5 % Other, net -2 % -5 % Total -30 % -56 %
Schedule of Unrecognized Tax Benefits Roll Forward [Table Text Block]	Year ended December 31, 2020 Year ended December 31, 2019 Unrecognized, beginning 2,872 3,323 Additions due to acquisition - - Additions based on tax positions taken in the period 78 - Reductions based on tax positions taken in the period (2,872 ) (451 ) Unrecognized, ending 78 2,872

Note 12 - Accumulated Other C_2

Note 12 - Accumulated Other Comprehensive Income (Loss) (Tables)	12 Months Ended
	Dec. 31, 2020
Notes Tables
Comprehensive Income (Loss) [Table Text Block]	Year ended December 31, 2019 Foreign Currency Translation Adjustments Derivatives Accounted for as Cash Flow Hedges Defined Benefit Plan Equity attributable to Startek shareholders Non-controlling interests Total Balance at December 31, 2018 (3,989 ) (15 ) (1,543 ) (5,547 ) (1,243 ) (6,790 ) Foreign currency translation adjustments (579 ) - - (579 ) - (579 ) Reclassification to operations - (433 ) - (433 ) - (433 ) Unrealized losses - 923 - 923 - 923 Pension amortization - - (386 ) (386 ) (354 ) (740 ) Balance at December 31, 2019 (4,568 ) 475 (1,929 ) (6,022 ) (1,597 ) (7,619 ) Year ended December 31, 2020 Foreign Currency Translation Adjustments Derivatives Accounted for as Cash Flow Hedges Defined Benefit Plan Equity attributable to Startek shareholders Non-controlling interests Total Balance at December 31, 2019 (4,568 ) 475 (1,929 ) (6,022 ) (1,597 ) (7,619 ) Foreign currency translation 39 - - 39 - 39 Reclassification to operations - 49 - 49 - 49 Unrealized gains - (532 ) - (532 ) - (532 ) Pension remeasurement - - (820 ) (820 ) (1,474 ) (2,294 ) Balance at December 31, 2020 (4,529 ) (8 ) (2,749 ) (7,284 ) (3,071 ) (10,357 )

Note 13 - Segment and Geograp_2

Note 13 - Segment and Geographical Information (Tables)	12 Months Ended
	Dec. 31, 2020
Notes Tables
Schedule of Segment Reporting Information, by Segment [Table Text Block]	For Year ended December 30, Revenue: 2020 2019 Americas 262,985 258,040 India & Sri Lanka 83,486 111,714 Malaysia 52,958 58,921 Middle East 160,002 132,785 Argentina & Peru 36,518 46,490 Rest of World 44,273 49,960 Total 640,222 657,910 For Year ended December 31, Operating income (loss): 2020 2019 Americas 10,424 6,880 India & Sri Lanka (1,039 ) 2,213 Malaysia 12,603 7,858 Middle East 12,776 6,783 Argentina & Peru (112 ) 2,248 Rest of World 1,365 1,410 Segment operating income (loss) 36,017 27,392 Startek consolidation adjustments Goodwill impairment 35,944 7,146 Intangible amortisation 10,367 10,529 Total operating income (loss) (10,294 ) 9,717 As on December 31, 2020 As on December 31, 2019 Property, plant and equipment, net: Americas 14,455 14,156 India & Sri Lanka 8,069 10,772 Malaysia 3,749 4,375 Middle East 4,736 4,722 Argentina & Peru 1,257 1,701 Rest of World 1,959 1,781 Total 34,225 37,507

Note 14 - Property, Plant and_2

Note 14 - Property, Plant and Equipment (Tables)	12 Months Ended
	Dec. 31, 2020
Notes Tables
Property, Plant and Equipment [Table Text Block]	As of December 31, 2020 As of December 31, 2019 Land, buildings and improvements 16,993 15,533 Telephone and computer equipment 24,058 18,110 Furniture, fixtures, and miscellaneous equipment 9,388 8,470 Construction in progress 7,122 1,180 Computer Software 21,665 18,152 Assets acquired under capital lease 4,351 4,391 83,577 65,836 Less accumulated depreciation and impairment 46,342 26,345 Less accumulated amortization under capital lease 3,010 1,984 Total property, plant and equipment, net 34,225 37,507

Note 15 - Interest and Other _2

Note 15 - Interest and Other Income (Expense), Net (Tables)	12 Months Ended
	Dec. 31, 2020
Notes Tables
Schedule of Other Nonoperating Income (Expense) [Table Text Block]	Year ended December 31, 2020 Year ended December 31, 2019 Interest income 580 434 Interest expense (11,239 ) (14,109 ) Other finance cost (2,931 ) (2,573 ) Other income (expense) 214 424 Interest and other income (expense), net (13,376 ) (15,824 )

Note 16 - Leases (Tables)

Note 16 - Leases (Tables)	12 Months Ended
	Dec. 31, 2020
Notes Tables
Lease, Cost [Table Text Block]	The components of lease expense were as follows: Year ended December 31, 2020 Year ended December 31, 2019 Operating lease cost 28,493 30,752 Finance lease cost: Amortization of right-of-use assets 1,006 1,990 Interest on lease liabilities 108 89 Total Finance lease cost 1,114 2,079 Year ended December 31, 2020 Year ended December 31, 2019 Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from operating leases 28,181 30,518 Operating cash flow from finance leases 108 89 Financing cash flows from finance leases 1,114 2,359 Right-of-use assets obtained in exchange for lease obligations: Operating leases 21,530 73,692 Finance leases - 1,400
Assets And Liabilities, Lessee [Table Text Block]	As of December 31, 2020 As of December 31, 2019 Operating leases Operating lease right-of-use assets 69,376 73,692 Operating lease liabilities - Current 19,327 19,677 Operating lease liabilities - Non-current 52,052 54,341 Total operating lease liabilities 71,379 74,018 Finance Leases Property and equipment, at cost 4,351 4,391 Accumulated depreciation (3,010 ) (1,984 ) Property and equipment, at net 1,341 2,407 - Finance lease liabilities - Current 516 632 Finance lease liabilities - Non-current 430 1,353 Total finance lease liabilities 946 1,985 Weighted average remaining lease term As of December 31, 2020 As of December 31, 2019 Operating leases 4.18 yrs 4.66 yrs Finance leases 0.92 yrs 1.92 yrs Weighted average discount rate Operating leases 6.9 % 7.3 % Finance leases 6.0 % 6.0 %
Finance Lease, Liability, Fiscal Year Maturity [Table Text Block]	Operating Leases Finance Leases Year ending December 31, 2021 23,430 572 2022 16,468 441 2023 13,747 - 2024 12,193 - 2025 6,197 - Thereafter 3,390 - Total Lease payments 75,425 1,013 Less imputed interest (4,046 ) (67 ) Total 71,379 946

Note 17 - Quarterly Financial_2

Note 17 - Quarterly Financial Information (Tables)	12 Months Ended
	Dec. 31, 2020
Notes Tables
Quarterly Financial Information [Table Text Block]	Unaudited Audited Three Months Ended Year Ended March 31, 2020 June 30, 2020 September 30, 2020 December 31, 2020 December 31, 2020 Revenue 161,177 142,652 163,097 174,918 641,844 Warrant contra revenue (278 ) (485 ) (410 ) (449 ) (1,622 ) Net Revenue 160,899 142,167 162,687 174,469 640,222 Cost of services (140,841 ) (126,354 ) (139,808 ) (143,598 ) (550,601 ) Gross profit 20,058 15,813 22,879 30,871 89,621 Selling, general and administrative expenses (17,255 ) (14,644 ) (14,876 ) (15,341 ) (62,116 ) Impairment losses and restructuring/exit cost (24,322 ) (235 ) 12 (13,254 ) (37,799 ) Acquisition related cost - - - - - Operating Income (Loss) (21,519 ) 934 8,015 2,276 (10,294 ) Share of loss of equity-accounted investees (8 ) (12 ) (5 ) (6 ) (31 ) Interest expense, net (3,506 ) (3,190 ) (3,988 ) (2,692 ) (13,376 ) Exchange gain / (loss), net 1,928 (1,637 ) (621 ) (1,853 ) (2,183 ) Income (Loss) before income taxes (23,105 ) (3,905 ) 3,401 (2,275 ) (25,884 ) Income tax expense 2,876 1,283 1,649 1,951 7,760 Net Income (Loss) (25,981 ) (5,188 ) 1,752 (4,226 ) (33,644 ) Net income attributable to noncontrolling interests 576 29 1,385 3,351 5,341 Net income (loss) attributable to Startek shareholders (26,557 ) (5,217 ) 367 (7,577 ) (38,985 ) Net income (loss) per common share: Basic net income (loss) attributable to Startek shareholders (0.69 ) (0.14 ) 0.01 (0.19 ) (0.99 ) Diluted net income (loss) attributable to Startek shareholders (0.69 ) (0.14 ) 0.01 (0.19 ) (0.99 ) Weighted average common shares outstanding: Basic 38,528 38,614 40,275 40,333 39,442 Diluted 38,528 38,614 40,626 40,333 39,442 Unaudited Audited Three Months Ended Year Ended March 31, 2019 June 30, 2019 September 30, 2019 December 31, 2019 December 31, 2019 Revenue 161,142 161,283 164,630 172,151 659,205 Warrant contra revenue - (730 ) - (565 ) (1,295 ) Net Revenue 161,142 160,553 164,630 171,586 657,910 Cost of services (133,928 ) (132,993 ) (136,142 ) (143,950 ) (547,014 ) Gross profit 27,214 27,560 28,488 27,636 110,896 Selling, general and administrative expenses (24,079 ) (24,936 ) (22,926 ) (19,425 ) (91,363 ) Impairment losses and restructuring/exit cost (1,129 ) (721 ) (220 ) (7,758 ) (9,827 ) Acquisition related cost 35 (25 ) - - 11 Operating Income 2,042 1,878 5,342 453 9,717 Share of loss of equity-accounted investees 342 662 (16 ) (1,214 ) (226 ) Interest expense, net (4,465 ) (4,026 ) (3,372 ) (3,960 ) (15,824 ) Exchange gain / (loss), net (691 ) 14 (1,880 ) 401 (2,157 ) Income (Loss) before income taxes (2,772 ) (1,472 ) 74 (4,320 ) (8,490 ) Income tax expense 385 730 3,436 241 4,791 Net Loss (3,157 ) (2,202 ) (3,362 ) (4,561 ) (13,281 ) Net income attributable to noncontrolling interests 189 1,392 (575 ) 730 1,737 Net loss attributable to Startek shareholders (3,346 ) (3,594 ) (2,787 ) (5,291 ) (15,018 ) Net loss per common share: Basic net loss attributable to Startek shareholders (0.09 ) (0.10 ) (0.07 ) (0.14 ) (0.39 ) Diluted net loss attributable to Startek shareholders (0.09 ) (0.10 ) (0.07 ) (0.14 ) (0.39 ) Weighted average common shares outstanding: Basic 37,522 37,779 38,467 38,492 38,132 Diluted 37,522 37,779 38,467 38,492 38,132

Note 2 - Summary of Significa_3

Note 2 - Summary of Significant Accounting Policies (Details Textual) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Accounts Receivable, Allowance for Credit Loss, Ending Balance	$ 4,082	$ 1,847
Derivative Assets (Liabilities), at Fair Value, Net, Total	0
Deferred Tax Assets, Valuation Allowance, Total	31,875	15,838
Domestic Tax Authority [Member]
Operating Loss Carryforwards, Total	75,700	77,000
State and Local Jurisdiction [Member]
Operating Loss Carryforwards, Total	$ 42,600	$ 48,000
Queensland Partnership Group Pty. Ltd. [Member]
Equity Method Investment, Ownership Percentage	33.33%
Services Queensland Partnership [Member]
Equity Method Investment, Ownership Percentage	16.67%
Leasehold Improvements [Member]
Property, Plant and Equipment, Useful Life (Year)	7 years

Note 2 - Summary of Significa_4

Note 2 - Summary of Significant Accounting Policies - Useful Lives of Property, Plant & Equipment (Details)	12 Months Ended
	Dec. 31, 2020
Buildings and Building Improvements [Member] | Minimum [Member]
Estimated useful life (Year)	10 years
Buildings and Building Improvements [Member] | Maximum [Member]
Estimated useful life (Year)	30 years
Telephone and Computer Equipment [Member] | Minimum [Member]
Estimated useful life (Year)	3 years
Telephone and Computer Equipment [Member] | Maximum [Member]
Estimated useful life (Year)	5 years
Furniture, Fixtures, and Miscellaneous Equipment [Member] | Minimum [Member]
Estimated useful life (Year)	5 years
Furniture, Fixtures, and Miscellaneous Equipment [Member] | Maximum [Member]
Estimated useful life (Year)	7 years
Computer Software [Member] | Minimum [Member]
Estimated useful life (Year)	3 years
Computer Software [Member] | Maximum [Member]
Estimated useful life (Year)	6 years

Note 2 - Summary of Significa_5

Note 2 - Summary of Significant Accounting Policies - Intangibles (Details)	12 Months Ended
	Dec. 31, 2020
Customer Relationships [Member] | Minimum [Member]
Estimated useful life (Year)	8 years
Customer Relationships [Member] | Maximum [Member]
Estimated useful life (Year)	13 years 6 months
Brand [Member]
Estimated useful life (Year)	13 years 6 months
Trademarks [Member]
Estimated useful life (Year)	15 years
Developed Technology Rights [Member]
Estimated useful life (Year)	5 years

Note 3 - Goodwill and Intangi_3

Note 3 - Goodwill and Intangible Assets (Details Textual) - USD ($) $ in Thousands	3 Months Ended	12 Months Ended
	Mar. 31, 2020	Dec. 31, 2020	Dec. 31, 2019
Goodwill Impairment Analysis, Period for Which Revenue, Operating Margins and Cash Flows Are Projected (Year)		5 years
Goodwill, Impairment Loss		$ 35,944	$ 7,146
Impairment of Intangible Assets, Finite-lived		0
Amortization of Intangible Assets, Total		10,367	10,497
INDIA
Goodwill, Impairment Loss	$ 15,820	2,626
SOUTH AFRICA
Goodwill, Impairment Loss	4,332	1,578	3,350
AUSTRALIA
Goodwill, Impairment Loss	$ 2,556	4,041
Argentina 1 [Member]
Goodwill, Impairment Loss		$ 4,991
ARGENTINA
Goodwill, Impairment Loss			$ 3,796

Note 3 - Goodwill and Intangi_4

Note 3 - Goodwill and Intangible Assets - Goodwill (Details) - USD ($) $ in Thousands	3 Months Ended	12 Months Ended
	Mar. 31, 2020	Dec. 31, 2020	Dec. 31, 2019
Goodwill		$ 183,397	$ 219,341
Goodwill	$ 219,341	219,341	225,450
Measurement period adjustments		0	1,037
Impairment		(35,944)	(7,146)
Americas [Member]
Goodwill		64,315	64,315
Goodwill	64,315	64,315
INDIA
Goodwill		12,554	31,000
Goodwill	31,000	31,000
Impairment	(15,820)	(2,626)
Malaysia 1 [Member]
Goodwill		47,543	47,543
Goodwill	47,543	47,543
SAUDI ARABIA
Goodwill		54,840	54,840
Goodwill	54,840	54,840
SOUTH AFRICA
Goodwill		0	5,910
Goodwill	5,910	5,910
Impairment	(4,332)	(1,578)	(3,350)
Argentina 1 [Member]
Goodwill		0	4,991
Goodwill	4,991	4,991
Impairment		(4,991)
AUSTRALIA
Goodwill		4,145	$ 10,742
Goodwill	10,742	10,742
Impairment	$ (2,556)	$ (4,041)

Note 3 - Goodwill and Intangi_5

Note 3 - Goodwill and Intangible Assets - Key Assumptions used in Performing Impairment Test, by Each Reporting Unit (Details)	Dec. 31, 2020	Dec. 31, 2019
Americas [Member] | Measurement Input, Discount Rate [Member]
Goodwill impairment assumption	0.064	0.057
Americas [Member] | Measurement Input, Perpetual Growth Rate [Member]
Goodwill impairment assumption	0.010	0.010
INDIA | Measurement Input, Discount Rate [Member]
Goodwill impairment assumption	0.130	0.132
INDIA | Measurement Input, Perpetual Growth Rate [Member]
Goodwill impairment assumption	0.022	0.022
MALAYSIA | Measurement Input, Discount Rate [Member]
Goodwill impairment assumption	0.106	0.102
MALAYSIA | Measurement Input, Perpetual Growth Rate [Member]
Goodwill impairment assumption	0.010	0.010
SAUDI ARABIA | Measurement Input, Discount Rate [Member]
Goodwill impairment assumption	0.095	0.088
SAUDI ARABIA | Measurement Input, Perpetual Growth Rate [Member]
Goodwill impairment assumption	0.010	0.010
SOUTH AFRICA | Measurement Input, Discount Rate [Member]
Goodwill impairment assumption	0.199	0.173
SOUTH AFRICA | Measurement Input, Perpetual Growth Rate [Member]
Goodwill impairment assumption	0.020	0.020
ARGENTINA | Measurement Input, Discount Rate [Member]
Goodwill impairment assumption	0.342	0.340
ARGENTINA | Measurement Input, Perpetual Growth Rate [Member]
Goodwill impairment assumption	0.002	0.002
AUSTRALIA | Measurement Input, Discount Rate [Member]
Goodwill impairment assumption	0.068	0.070
AUSTRALIA | Measurement Input, Perpetual Growth Rate [Member]
Goodwill impairment assumption	0.005	0.005

Note 3 - Goodwill and Intangi_6

Note 3 - Goodwill and Intangible Assets - Summary of Intangible Assets (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Gross Intangibles	$ 131,060	$ 131,060
Accumulated Amortization	30,620	20,253
Net Intangibles	100,440	110,807
Customer Relationships [Member]
Gross Intangibles	66,220	66,220
Accumulated Amortization	16,289	10,681
Net Intangibles	$ 49,931	$ 55,539
Weighted Average Amortization Period (Year)	6 years 6 months	6 years 7 months 6 days
Brand [Member]
Gross Intangibles	$ 49,500	$ 49,500
Accumulated Amortization	11,408	7,733
Net Intangibles	$ 38,092	$ 41,767
Weighted Average Amortization Period (Year)	7 years 1 month 6 days	7 years 1 month 6 days
Trademarks [Member]
Gross Intangibles	$ 13,210	$ 13,210
Accumulated Amortization	2,155	1,275
Net Intangibles	$ 11,055	$ 11,935
Weighted Average Amortization Period (Year)	7 years 6 months	7 years 6 months
Other Intangible Assets [Member]
Gross Intangibles	$ 2,130	$ 2,130
Accumulated Amortization	768	564
Net Intangibles	$ 1,362	$ 1,566
Weighted Average Amortization Period (Year)	4 years 10 months 24 days	4 years 10 months 24 days

Note 3 - Goodwill and Intangi_7

Note 3 - Goodwill and Intangible Assets - Expected Future Amortization of Intangible Assets (Details) $ in Thousands	Dec. 31, 2020USD ($)
2021	$ 10,350
2022	10,350
2023	10,306
2024	10,252
2025	10,252
Thereafter	$ 48,930

Note 4 - Revenue - Disaggregate

Note 4 - Revenue - Disaggregated Revenue (Details) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2020	Sep. 30, 2020	Jun. 30, 2020	Mar. 31, 2020	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2020	Dec. 31, 2019
Revenue	$ 174,918	$ 163,097	$ 142,652	$ 161,177	$ 172,151	$ 164,630	$ 161,283	$ 161,142	$ 641,844	$ 659,205
Less: Warrant contra revenue	(449)	(410)	(485)	(278)	(565)	0	(730)	0	(1,622)	(1,295)
Net Revenue	$ 174,469	$ 162,687	$ 142,167	$ 160,899	$ 171,586	$ 164,630	$ 160,553	$ 161,142	640,222	657,910
Communications [Member]
Revenue									216,050	252,217
E-Commerce and Consumer [Member]
Revenue									98,975	106,907
Media [Member]
Revenue									98,389	92,846
Health Care and Education [Member]
Revenue									64,095	45,578
Travel and Hospitality [Member]
Revenue									57,982	69,154
Financial and Business Service [Member]
Revenue									52,207	50,837
Technology, IT and Related Service [Member]
Revenue									19,111	13,812
Other Sector [Member]
Revenue									$ 35,035	$ 27,854

Note 5 - Net Loss Per Share - B

Note 5 - Net Loss Per Share - Basic and Diluted Earnings Per Share (Details) - shares shares in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2020	Sep. 30, 2020	Jun. 30, 2020	Mar. 31, 2020	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2020	Dec. 31, 2019
Shares used in basic earnings per share calculation: (in shares)	40,333	40,275	38,614	38,528	38,492	38,467	37,779	37,522	39,442	38,132
Total effects of dilutive securities (in shares)
Shares used in dilutive earnings per share calculation: (in shares)	40,333	40,626	38,614	38,528	38,492	38,467	37,779	37,522	39,442	38,132
Share-based Payment Arrangement, Option [Member]
Effect of dilutive securities (in shares)
Restricted Stock/Deferred Stock Units [Member]
Effect of dilutive securities (in shares)

Note 5 - Net Loss Per Share - S

Note 5 - Net Loss Per Share - Summary of Anti-dilutive Securities (Details) - shares shares in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Share-based Payment Arrangement, Option [Member]
Anti-dilutive securities (in shares)	2,396	2,629

Note 6 - Impairment Losses an_3

Note 6 - Impairment Losses and Restructuring Exit Cost (Details Textual) - USD ($) $ in Thousands	3 Months Ended	12 Months Ended
	Mar. 31, 2020	Dec. 31, 2020	Dec. 31, 2019
Goodwill, Impairment Loss		$ 35,944	$ 7,146
Facility Closing [Member] | Aegis Transaction Agreement [Member]
Restructuring and Related Cost, Expected Cost Remaining		25
INDIA
Goodwill, Impairment Loss	$ 15,820	2,626
SOUTH AFRICA
Goodwill, Impairment Loss	4,332	1,578	$ 3,350
AUSTRALIA
Goodwill, Impairment Loss	$ 2,556	4,041
Argentina 1 [Member]
Goodwill, Impairment Loss		$ 4,991

Note 6 - Impairment Losses an_4

Note 6 - Impairment Losses and Restructuring Exit Cost - Restructuring and Related Costs (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Beginning balance	$ 1,840	$ 3,028
Accruals/(reversals)	1,855	2,681
Payments	(3,670)	(3,869)
Ending balance	25	1,840
Employee Severance [Member]
Beginning balance	1,326	760
Accruals/(reversals)	1,499	2,751
Payments	(2,825)	(2,185)
Ending balance	0	1,326
Facility Closing [Member]
Beginning balance	514	2,268
Accruals/(reversals)	356	(70)
Payments	(845)	(1,684)
Ending balance	$ 25	$ 514

Note 7 - Derivative Instrumen_3

Note 7 - Derivative Instruments (Details Textual) - USD ($)	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Derivative, Notional Amount		$ 15,408
Designated as Hedging Instrument [Member] | Cash Flow Hedging [Member] | Foreign Exchange Contract [Member]
Derivative, Notional Amount	$ 0
Designated as Hedging Instrument [Member] | Cash Flow Hedging [Member] | Foreign Exchange Contract [Member] | Minimum [Member]
Derivative, Term of Contract (Month)	3 months
Designated as Hedging Instrument [Member] | Cash Flow Hedging [Member] | Foreign Exchange Contract [Member] | Maximum [Member]
Derivative, Term of Contract (Month)	12 months
Not Designated as Hedging Instrument [Member] | Foreign Exchange Forward [Member] | Maximum [Member]
Derivative, Term of Contract (Month)	3 years

Note 7 - Derivative Instrumen_4

Note 7 - Derivative Instruments - Summary of Notional Amounts of Outstanding Derivative Positions (Details)	Dec. 31, 2020USD ($)	Dec. 31, 2020PHP (₱)	Dec. 31, 2020CAD ($)	Dec. 31, 2019USD ($)	Dec. 31, 2019PHP (₱)	Dec. 31, 2019CAD ($)
Notional amount				$ 15,408
Designated as Hedging Instrument [Member] | Cash Flow Hedging [Member] | Philippine Foreign Exchange Contract [Member]
Notional amount	$ 0	₱ 0		14,361	₱ 769,000
Designated as Hedging Instrument [Member] | Cash Flow Hedging [Member] | Canadian Foreign Exchange Contract [Member]
Notional amount	$ 0		$ 0	$ 1,047		$ 1,400

Note 7 - Derivative Instrumen_5

Note 7 - Derivative Instruments - Effect of Derivative Instruments Designated as Cash Flow Hedges (Details) - Designated as Hedging Instrument [Member] - Cash Flow Hedging [Member] - Foreign Exchange Contract [Member] - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Gain (Loss) Recognized in AOCI, net of tax	$ (532)	$ 923
Gain/ (Loss) Reclassified from AOCI into Income	$ 49	$ 433

Note 7 - Derivative Instrumen_6

Note 7 - Derivative Instruments - Summary of Non-designated Hedges (Details) - Not Designated as Hedging Instrument [Member] - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Foreign Exchange Forward [Member]
Realized gains and losses	$ 0	$ 201
Interest Rate Swap [Member]
Realized gains and losses	$ 0	$ (616)

Note 8 - Fair Value Measureme_3

Note 8 - Fair Value Measurements - Assets and Liabilities Measured At Fair Value On a Recurring Basis (Details) - Fair Value, Recurring [Member] - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019
Total fair value of assets measured on a recurring basis	$ 0	$ 1,823
Total fair value of liabilities measured on a recurring basis	0	566
Foreign Exchange Contract [Member]
Derivate asset	0	1,823
Derivate liability	0	22
Interest Rate Swap [Member]
Derivate liability	0	544
Fair Value, Inputs, Level 1 [Member]
Total fair value of assets measured on a recurring basis	0	0
Total fair value of liabilities measured on a recurring basis	0	0
Fair Value, Inputs, Level 1 [Member] | Foreign Exchange Contract [Member]
Derivate asset	0	0
Derivate liability	0
Fair Value, Inputs, Level 1 [Member] | Interest Rate Swap [Member]
Derivate liability	0
Fair Value, Inputs, Level 2 [Member]
Total fair value of assets measured on a recurring basis	0	1,823
Total fair value of liabilities measured on a recurring basis	0	566
Fair Value, Inputs, Level 2 [Member] | Foreign Exchange Contract [Member]
Derivate asset	0	1,823
Derivate liability	0	22
Fair Value, Inputs, Level 2 [Member] | Interest Rate Swap [Member]
Derivate liability	0	544
Fair Value, Inputs, Level 3 [Member]
Total fair value of assets measured on a recurring basis	0	0
Total fair value of liabilities measured on a recurring basis	0	0
Fair Value, Inputs, Level 3 [Member] | Foreign Exchange Contract [Member]
Derivate asset	0	0
Derivate liability	0
Fair Value, Inputs, Level 3 [Member] | Interest Rate Swap [Member]
Derivate liability	$ 0

Note 9 - Debt (Details Textual)

Note 9 - Debt (Details Textual) - USD ($) $ in Thousands	Feb. 18, 2021	Oct. 27, 2017	Dec. 31, 2020	Nov. 02, 2020	Jul. 09, 2020	Dec. 31, 2019	Nov. 20, 2019	Aug. 26, 2019	Dec. 27, 2018
Short-term Debt, Total			$ 15,505			$ 26,491
Revolving Credit Facility [Member]
Line of Credit Facility, Maximum Borrowing Capacity			40,000
Line of Credit Facility, Additional Borrowing Capacity			60,000
Line of Credit Facility, Incremental Borrowing Amount			$ 5,000
Line of Credit Facility, Borrowing Base, Accounts Receivable Percentage			90.00%
Long-term Line of Credit, Total			$ 0
Non-recourse Factoring [Member]
Long-term Debt, Gross			27,800
Subsequent Event [Member] | Senior Debt Facility [Member]
Debt Instrument, Face Amount	$ 185,000
Debt Instrument, Term (Year)	60 months
Subsequent Event [Member] | Senior Debt Facility [Member] | At 21 and 24 Months From Closing [Member]
Debt Instrument, Amortization, Percent	2.50%
Subsequent Event [Member] | Senior Debt Facility [Member] | At 27, 30, 33, and 36 Months From Closing [Member]
Debt Instrument, Amortization, Percent	3.75%
Subsequent Event [Member] | Senior Debt Facility [Member] | At 39, 42, 45, 48, and 51 Months From Closing [Member]
Debt Instrument, Amortization, Percent	5.00%
Subsequent Event [Member] | Senior Debt Facility [Member] | At 54 Months From Closing [Member]
Debt Instrument, Amortization, Percent	10.00%
Subsequent Event [Member] | Senior Debt Facility [Member] | At 57 Months From Closing [Member]
Debt Instrument, Amortization, Percent	15.00%
Subsequent Event [Member] | Senior Debt Facility [Member] | Revolving Credit Facility [Member]
Line of Credit Facility, Maximum Borrowing Capacity	$ 20,000
London Interbank Offered Rate (LIBOR) [Member] | Subsequent Event [Member] | Senior Debt Facility [Member]
Debt Instrument, Basis Spread on Variable Rate	4.50%
Loans Payable [Member]
Debt Instrument, Face Amount		$ 140,000
Debt Instrument, Term (Year)		5 years
Long-term Debt, Total					$ 4,200
Debt Issuance Costs, Net, Total		$ 7,300	2,700
Debt Instrument, Fee Amount					$ 900
Loans Payable [Member] | Subsequent Event [Member] | Senior Debt Facility [Member]
Debt Instrument, Face Amount	$ 165,000
Loans Payable [Member] | London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument, Basis Spread on Variable Rate		4.50%
Secured Debt [Member]
Debt Instrument, Face Amount									$ 2,060
Debt Instrument, Interest Rate, Stated Percentage									7.57%
Long-term Debt, Total			620
Long-term Debt, Term (Year)									2 years 6 months
Secured Debt [Member] | Equipment Loan [Member]
Debt Instrument, Face Amount				$ 4,000
Debt Instrument, Interest Rate, Stated Percentage				5.27%
Long-term Debt, Term (Year)				34 months
Minimum [Member] | London Interbank Offered Rate (LIBOR) [Member] | Subsequent Event [Member] | Senior Debt Facility [Member]
Debt Instrument, Basis Spread on Variable Rate	3.75%
Minimum [Member] | Loans Payable [Member] | London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument, Basis Spread on Variable Rate		3.75%
Maximum [Member] | London Interbank Offered Rate (LIBOR) [Member] | Subsequent Event [Member] | Senior Debt Facility [Member]
Debt Instrument, Basis Spread on Variable Rate	4.50%
Maximum [Member] | Loans Payable [Member] | London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument, Basis Spread on Variable Rate		4.50%
Line of Credit [Member]
Line of Credit Facility, Maximum Borrowing Capacity			30,000
Short-term Debt, Total			$ 15,500
Line of Credit [Member] | Minimum [Member]
Debt Instrument, Basis Spread on Variable Rate			3.00%
Line of Credit [Member] | Maximum [Member]
Debt Instrument, Basis Spread on Variable Rate			4.50%
Loans from Related Parties [Member]
Short-term Debt, Total			$ 0			$ 3,312
Loans from Related Parties [Member] | Tribus Capital Limited [Member]
Short-term Debt, Total			0
Debt Instrument, Face Amount								$ 1,500
Debt Instrument, Interest Rate, Stated Percentage								8.50%
Loans from Related Parties [Member] | Bluemoss Ergon Limited [Member]
Short-term Debt, Total			$ 0
Debt Instrument, Face Amount							$ 1,750
Debt Instrument, Interest Rate, Stated Percentage							8.50%

Note 9 - Debt - Summary of Debt

Note 9 - Debt - Summary of Debt (Details) - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019
Short-term Debt, Total	$ 15,505	$ 26,491
Current portion of long term debt	2,180	18,233
Total current debt	17,686	44,724
Long term debt	118,315	130,144
Loans Payable [Member]
Current portion of long term debt	0	16,800
Long term debt	114,930	105,075
Secured Debt [Member]
Current portion of long term debt	1,664	801
Long term debt	2,955	619
Finance Lease Obligations [Member]
Current portion of long term debt	516	632
Long term debt	430	1,353
Line of Credit [Member]
Long term debt	0	23,097
Working Capital Facilities [Member]
Short-term Debt, Total	15,506	23,179
Loans from Related Parties [Member]
Short-term Debt, Total	$ 0	$ 3,312

Note 10 - Share-based Compens_3

Note 10 - Share-based Compensation (Details Textual) - USD ($) $ / shares in Units, $ in Thousands	Dec. 31, 2020	Jul. 01, 2020	Jun. 29, 2020	Feb. 29, 2020	Jan. 01, 2020	May 31, 2019	May 17, 2019	Jan. 23, 2018	Sep. 30, 2020	May 31, 2020	May 31, 2019	Jun. 30, 2016	May 31, 2014	Dec. 31, 2020	Sep. 30, 2020	Jun. 30, 2020	Mar. 31, 2020	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2020	Dec. 31, 2019	May 31, 2016	May 05, 2008
Common Stock, Par or Stated Value Per Share (in dollars per share)	$ 0.01							$ 0.01						$ 0.01				$ 0.01				$ 0.01	$ 0.01
Warrant Contra Revenue														$ 449	$ 410	$ 485	$ 278	$ 565	$ 0	$ 730	$ 0	$ 1,622	$ 1,295
Share-based Compensation Arrangement by Share-based Payment Award, Number of Shares Available for Grant (in shares)	102,402													102,402								102,402
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Weighted Average Grant Date Fair Value (in dollars per share)																						$ 3.43	$ 4.57
Share-based Compensation Arrangement by Share-based Payment Award, Options, Vested in Period, Fair Value																						$ 821	$ 1,560
Share-based Compensation Arrangement by Share-based Payment Award, Maximum Election Per Employee, Percent																						10.00%
Share-based Compensation Arrangement by Share-based Payment Award, Purchase Price of Common Stock, Percent																						85.00%
Stock Repurchase Program, Number of Shares Authorized to be Repurchased (in shares)																								400,000
Stock Repurchase Program, Number of Additional Shares Authorized to be Repurchased (in shares)											150,000	100,000
Share-based Compensation Arrangement by Share-based Payment Award, Shares Purchased for Award (in shares)																						34,426	34,027
Share-based Compensation Arrangement by Share-based Payment Award, Per Share Weighted Average Price of Shares Purchased (in dollars per share)	$ 3.49													$ 3.49				$ 6.08				$ 3.49	$ 6.08
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value, Ending Balance (in dollars per share)	$ 1.39													$ 1.39				$ 1.46				$ 1.39	$ 1.46
Defined Contribution Plan, Employers Matching Contribution, Employee Requisite Service Period, Minimum (Year)																						1 year
Defined Contribution Plan, Cost																						$ 403	$ 502
Other Noncurrent Liabilities [Member] | Pension Plan [Member] | PHILIPPINES
Defined Benefit Plan, Benefit Obligation, Ending Balance	$ 159													$ 159								$ 159
The 401(k) Plan, First Three Percent of Participant's Contribution [Member]
Defined Contribution Plan, Employer Matching Contribution, Percent of Match																						100.00%
Defined Contribution Plan, Employer Matching Contribution, Percent of Employees' Gross Pay																						3.00%
The 401(k) Plan, Next Two Percent of Participant's Contribution [Member]
Defined Contribution Plan, Employer Matching Contribution, Percent of Match																						50.00%
Defined Contribution Plan, Employer Matching Contribution, Percent of Employees' Gross Pay																						2.00%
Chief Executive Officer [Member]
Shares Issued, Value, Share-based Payment Arrangement, after Forfeiture, Total		$ 600
Other Deferred Compensation Arrangements, Liability, Current and Noncurrent	600													600								$ 600
Share-based Payment Arrangement, Option [Member]
Share-based Payment Arrangement, Nonvested Award, Option, Cost Not yet Recognized, Amount	$ 1,616													$ 1,616								$ 1,616
Share-based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Period for Recognition (Year)																						2 years 4 months 28 days
Selling, General and Administrative Expenses [Member]
Share-based Payment Arrangement, Expense																						$ 832	1,516
The 2008 Equity Incentive Plan [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Number of Shares Authorized (in shares)																									900,000
Share-based Compensation Arrangement by Share-based Payment Award, Number of Shares Available for Grant (in shares)	99,601													99,601								99,601			274,298
Share-based Compensation Arrangement by Share-based Payment Award, Number of Additional Shares Authorized (in shares)									225,000	200,000	300,000	250,000	500,000
Share-based Compensation Arrangement by Share-based Payment Award, Terms of Award, Stock Options, Value of Award																						$ 22,500
Share-based Compensation Arrangement by Share-based Payment Award, Terms of Award, Common Stock Award, Value of Award																						22,500
Share-based Compensation Arrangement by Share-based Payment Award, Terms of Award, Equity Instruments Other than Options, Value of Award																						$ 22,500
The 2008 Equity Incentive Plan [Member] | Maximum [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Expiration Period (Year)																						10 years
The 2008 Equity Incentive Plan [Member] | Minimum [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Award Vesting Period (Year)																						3 years
Share-based Compensation Arrangement by Share-based Payment Award, Performance Period (Year)																						1 year
Employee Stock Purchase Plan [Member]
Share-based Payment Arrangement, Expense																						$ 48	$ 50
Aegis Stockholder [Member] | The 2019 Equity Offering [Member]
Sale of Stock, Number of Shares Issued in Transaction (in shares)							692,520
Sale of Stock, Price Per Share (in dollars per share)							$ 7.48
CSP Victory Limited [Member]
Sale of Stock, Price Per Share (in dollars per share)			$ 4.87
Stock Issued During Period, Shares, New Issues (in shares)			1,540,041
Amazon Transaction Agreement [Member]
Class of Warrant or Right, Number of Securities Called by Warrants or Rights (in shares)			4,006,051					4,000,000										4,002,964					4,002,964
Class of Warrant or Right, Exercise Price of Warrants or Rights (in dollars per share)			$ 9.94				$ 9.95	$ 9.96
Class of Warrant or Right, Vested During Period (in shares)	213,162			212,953		212,766		425,532
Share-based Compensation Arrangement by Share-based Payment Award, Award Vesting Rights, Expected Proceeds from Transaction Required for Vesting								$ 600,000
Warrant Contra Revenue	$ 1,257			$ 278		$ 730																$ 87	$ 565
Amazon Transaction Agreement [Member] | Accounting Standards Update 2019-08 [Member]
Warrant Contra Revenue					$ (413)

Note 10 - Share-based Compens_4

Note 10 - Share-based Compensation - Stock Option Activity (Details) - $ / shares	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Outstanding, shares, beginning balance (in shares)	2,628,665	2,868,947
Outstanding, weighted average exercise price (in dollars per share)	$ 5.55	$ 5.35
Granted, shares (in shares)	714,570	118,266
Granted, weighted average exercise price (in dollars per share)	$ 5.48	$ 7.23
Exercised, shares (in shares)	(267,158)	(318,548)
Exercised, weighted average exercise price (in dollars per share)	$ 3.97	$ 4.15
Forfeited, shares (in shares)	(676,500)	(40,000)
Forfeited, weighted average exercise price (in dollars per share)	$ 6.70	$ 7.18
Expired, shares (in shares)	(3,914)
Expired, weighted average exercise price (in dollars per share)	$ 5.70
Outstanding, shares, ending balance (in shares)	2,395,663	2,628,665
Outstanding, weighted average exercise price (in dollars per share)	$ 5.38	$ 5.55
Outstanding, weighted-average remaining contractual term (Year)	5 years 3 months 14 days	5 years 1 month 9 days
Vested and exercisable, shares (in shares)	1,937,329	2,288,000
Vested and exercisable, weighted average exercise price (in dollars per share)	$ 5.31	$ 5.36
Vested and exercisable, weighted-average remaining contractual term (Year)	4 years 3 months 3 days	4 years 7 months 6 days

Note 10 - Share-based Compens_5

Note 10 - Share-based Compensation - Options, Valuation Assumptions (Details)	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Dividend yield	0.00%	0.00%
Expected life in years (Year)	10 years	10 years
Minimum [Member]
Risk-free interest rate	0.62%	1.65%
Expected volatility	48.22%	48.66%
Maximum [Member]
Risk-free interest rate	1.88%	2.66%
Expected volatility	54.85%	56.91%

Note 10 - Share-based Compens_6

Note 10 - Share-based Compensation - Employee Stock Purchase Plan, Valuation Assumptions (Details)	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Dividend yield	0.00%	0.00%
Expected life in years (Year)	10 years	10 years
Employee Stock Purchase Plan [Member]
Dividend yield	0.00%	0.00%
Expected life in years (Year)	3 months	3 months
Minimum [Member]
Risk-free interest rate	0.62%	1.65%
Expected volatility	48.22%	48.66%
Minimum [Member] | Employee Stock Purchase Plan [Member]
Risk-free interest rate	0.09%	1.54%
Expected volatility	50.27%	36.73%
Maximum [Member]
Risk-free interest rate	1.88%	2.66%
Expected volatility	54.85%	56.91%
Maximum [Member] | Employee Stock Purchase Plan [Member]
Risk-free interest rate	0.16%	2.49%
Expected volatility	146.04%	53.11%

Note 10 - Share-based Compens_7

Note 10 - Share-based Compensation - Defined Contribution Plans (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Contribution to defined contribution plans	$ 14,740	$ 14,230

Note 10 - Share-based Compens_8

Note 10 - Share-based Compensation - Defined Benefit Plan Amounts Recognized in Financial Statements (Details) - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019
Liability at the end of the year	$ 18,888	$ 13,888
Current liability	5,871	4,123
Non current liability	$ 13,017	$ 9,765

Note 11 - Income Taxes (Details

Note 11 - Income Taxes (Details Textual) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2020	Sep. 30, 2020	Jun. 30, 2020	Mar. 31, 2020	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2020	Dec. 31, 2019
Deferred Tax Liabilities, Undistributed Foreign Earnings	$ 3,691				$ 2,282				$ 3,691	$ 2,282
Income Tax Expense (Benefit), Total	1,951	$ 1,649	$ 1,283	$ 2,876	241	$ 3,436	$ 730	$ 385	$ 7,760	$ 4,791
Effective Income Tax Rate Reconciliation, Percent, Total									(30.00%)	(56.00%)
Undistributed Earnings of Foreign Subsidiaries	449								$ 449
Income Tax Expense (Benefit), Continuing Operations, Global Intangible Low Taxable Income									687
Income Tax (Expense) Benefit, Continuing Operations, Unused Foreign Income Tax Credit									513
Effective Income Tax Rate Reconciliation, Nondeductible Expense, Impairment Losses, Amount									7,548
Income Tax Holiday, Aggregate Dollar Amount									1,123	$ 1,146
Foreign Tax Authority [Member]
Operating Loss Carryforwards, Total	55,100								55,100
Foreign Tax Authority [Member] | Ministry of Finance, India [Member]
Effective Income Tax Rate Reconciliation, Change in Deferred Tax Assets Valuation Allowance, Amount									2,143
Foreign Tax Authority [Member] | Srilanka, Mauritius, and Argentina Tax Authorities [Member]
Operating Loss Carryforwards, Total	5,600								5,600
Domestic Tax Authority [Member]
Operating Loss Carryforwards, Total	75,700				77,000				75,700	77,000
State and Local Jurisdiction [Member]
Operating Loss Carryforwards, Total	$ 42,600				$ 48,000				$ 42,600	$ 48,000

Note 11 - Income Taxes - Income

Note 11 - Income Taxes - Income (Loss) from Continuing Operations Before Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2020	Sep. 30, 2020	Jun. 30, 2020	Mar. 31, 2020	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2020	Dec. 31, 2019
U.S.									$ (4,737)	$ (6,012)
Foreign									(21,147)	(2,478)
Total	$ (2,275)	$ 3,401	$ (3,905)	$ (23,105)	$ (4,320)	$ 74	$ (1,472)	$ (2,772)	$ (25,884)	$ (8,490)

Note 11 - Income Taxes - Signif

Note 11 - Income Taxes - Significant Components of the Provision for Income Taxes from Continuing Operations (Details) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2020	Sep. 30, 2020	Jun. 30, 2020	Mar. 31, 2020	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2020	Dec. 31, 2019
Current :
Federal									$ 30	$ 0
State									98	31
Foreign									7,908	5,861
Total Current (benefit) expense									8,036	5,892
Deferred :
Federal									140	0
State									13	0
Foreign									(429)	(1,101)
Total Deferred (benefit) expense									(276)	(1,101)
Total Income Tax Expense	$ 1,951	$ 1,649	$ 1,283	$ 2,876	$ 241	$ 3,436	$ 730	$ 385	$ 7,760	$ 4,791

Note 11 - Income Taxes - Deferr

Note 11 - Income Taxes - Deferred Tax Assets and Liabilities (Details) - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019
Property, plant and equipment	$ (3,374)	$ (3,894)
Prepaid expenses	(176)	(7)
Accrued stock compensation and other employee benefits	4,147	3,055
Accrued restructuring costs and other expenses	2,829	3,806
Tax credit carryforwards	5,234	5,251
Net operating losses carried forward	30,887	18,330
Undistributed earnings	(3,691)	(2,282)
Intangibles and goodwill	(17,688)	(18,804)
Translation adjustments and withholdings taxes, assets	1,311
Translation adjustments and withholdings taxes, liabilities		(1,637)
Other	(25)	(955)
Net long-term deferred tax assets	19,454	2,863
Valuation allowance	(31,875)	(15,838)
Total net deferred tax asset (liability)	$ (12,421)	$ (12,975)

Note 11 - Income Taxes - Reconc

Note 11 - Income Taxes - Reconciliation of Tax Rates (Details)	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Statutory tax rate	21.00%	21.00%
Effect of state taxes (net of federal benefit)	0.00%	0.00%
Rate differential on foreign earnings	3.00%	(25.00%)
Valuation allowance	(56.00%)	(4.00%)
Net operating loss	19.00%	(10.00%)
Disallowances for income tax purposes	(35.00%)	(21.00%)
Tax relating to origination or reversal of temporary differences	(1.00%)	0.00%
Income exempt for tax purposes	1.00%	13.00%
Global intangible low taxable income	1.00%	(12.00%)
Undistributed earnings	(2.00%)	(8.00%)
Foreign tax credit	(2.00%)	(7.00%)
Currency Translation Adjustment	12.00%	(3.00%)
Uncertain tax position	11.00%	5.00%
Other, net	(2.00%)	(5.00%)
Total	(30.00%)	(56.00%)

Note 11 - Income Taxes - Uncert

Note 11 - Income Taxes - Uncertain Income Tax Positions (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Unrecognized, beginning	$ 2,872	$ 3,323
Additions due to acquisition	0	0
Additions based on tax positions taken in the period	78	0
Reductions based on tax positions taken in the period	(2,872)	(451)
Unrecognized, ending	$ 78	$ 2,872

Note 12 - Accumulated Other C_3

Note 12 - Accumulated Other Comprehensive Income (Loss) - Summary of Accumulated Other Comprehensive Loss (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Accumulated Foreign Currency Adjustment Attributable to Parent [Member]
Balance	$ (4,568)	$ (3,989)
Foreign currency translation adjustments	39	(579)
Reclassification to operations	0	0
Unrealized gains (loss)	0	0
Pension amortization	0	0
Balance	(4,529)	(4,568)
Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent [Member]
Balance	475	(15)
Foreign currency translation adjustments	0	0
Reclassification to operations	49	(433)
Unrealized gains (loss)	(532)	923
Pension amortization	0	0
Balance	(8)	475
Accumulated Defined Benefit Plans Adjustment Attributable to Parent [Member]
Balance	(1,929)	(1,543)
Foreign currency translation adjustments	0	0
Reclassification to operations	0	0
Unrealized gains (loss)	0	0
Pension amortization	(820)	(386)
Balance	(2,749)	(1,929)
AOCI Attributable to Parent [Member]
Balance	(6,022)	(5,547)
Foreign currency translation adjustments	39	(579)
Reclassification to operations	49	(433)
Unrealized gains (loss)	(532)	923
Pension amortization	(820)	(386)
Balance	(7,284)	(6,022)
AOCI Attributable to Noncontrolling Interest [Member]
Balance	(1,597)	(1,243)
Foreign currency translation adjustments	0	0
Reclassification to operations	0	0
Unrealized gains (loss)	0	0
Pension amortization	(1,474)	(354)
Balance	(3,071)	(1,597)
AOCI Including Portion Attributable to Noncontrolling Interest [Member]
Balance	(7,619)	(6,790)
Foreign currency translation adjustments	39	(579)
Reclassification to operations	49	(433)
Unrealized gains (loss)	(532)	923
Pension amortization	(2,294)	(740)
Balance	$ (10,357)	$ (7,619)

Note 13 - Segment and Geograp_3

Note 13 - Segment and Geographical Information (Details Textual)	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Number of Reportable Segments	6
Customer Concentration Risk [Member] | Revenue from Contract with Customer Benchmark [Member]
Number of Major Customers	1	1
Customer Concentration Risk [Member] | Revenue from Contract with Customer Benchmark [Member] | Customer One [Member]
Concentration Risk, Percentage	19.00%	17.00%

Note 13 - Segment and Geograp_4

Note 13 - Segment and Geographical Information - Summary of Segment Reporting Information, By Segment (Details) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2020	Sep. 30, 2020	Jun. 30, 2020	Mar. 31, 2020	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2020	Dec. 31, 2019
Revenue	$ 174,469	$ 162,687	$ 142,167	$ 160,899	$ 171,586	$ 164,630	$ 160,553	$ 161,142	$ 640,222	$ 657,910
Operating income (loss)	2,276	$ 8,015	$ 934	$ (21,519)	453	$ 5,342	$ 1,878	$ 2,042	(10,294)	9,717
Goodwill, Impairment Loss									35,944	7,146
Intangible amortisation									10,367	10,497
Property, plant and equipment, net	34,225				37,507				34,225	37,507
Operating Segments [Member]
Operating income (loss)									36,017	27,392
Segment Reconciling Items [Member]
Goodwill, Impairment Loss									35,944	7,146
Intangible amortisation									10,367	10,529
Americas [Member]
Property, plant and equipment, net	14,455				14,156				14,455	14,156
Americas [Member] | Operating Segments [Member]
Revenue									262,985	258,040
Operating income (loss)									10,424	6,880
India and Sri Lanka [Member]
Property, plant and equipment, net	8,069				10,772				8,069	10,772
India and Sri Lanka [Member] | Operating Segments [Member]
Revenue									83,486	111,714
Operating income (loss)									(1,039)	2,213
Malaysia 1 [Member]
Property, plant and equipment, net	3,749				4,375				3,749	4,375
Malaysia 1 [Member] | Operating Segments [Member]
Revenue									52,958	58,921
Operating income (loss)									12,603	7,858
Middle East [Member]
Property, plant and equipment, net	4,736				4,722				4,736	4,722
Middle East [Member] | Operating Segments [Member]
Revenue									160,002	132,785
Operating income (loss)									12,776	6,783
Argentina and Peru [Member]
Property, plant and equipment, net	1,257				1,701				1,257	1,701
Argentina and Peru [Member] | Operating Segments [Member]
Revenue									36,518	46,490
Operating income (loss)									(112)	2,248
Rest of World [Member]
Property, plant and equipment, net	$ 1,959				$ 1,781				1,959	1,781
Rest of World [Member] | Operating Segments [Member]
Revenue									44,273	49,960
Operating income (loss)									$ 1,365	$ 1,410

Note 14 - Property, Plant and_3

Note 14 - Property, Plant and Equipment (Details Textual) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Depreciation, Total	$ 17,834	$ 19,226

Note 14 - Property, Plant and_4

Note 14 - Property, Plant and Equipment - Summary or Property, Plant and Equipment (Details) - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019
Property, plant and equipment, gross	$ 83,577	$ 65,836
Less accumulated depreciation and impairment	46,342	26,345
Less accumulated amortization under capital lease	3,010	1,984
Total property, plant and equipment, net	34,225	37,507
Land, Buildings and Improvements [Member]
Property, plant and equipment, gross	16,993	15,533
Telephone and Computer Equipment [Member]
Property, plant and equipment, gross	24,058	18,110
Furniture, Fixtures, and Miscellaneous Equipment [Member]
Property, plant and equipment, gross	9,388	8,470
Construction in Progress [Member]
Property, plant and equipment, gross	7,122	1,180
Computer Software [Member]
Property, plant and equipment, gross	21,665	18,152
Assets Acquired Under Capital Lease [Member]
Property, plant and equipment, gross	$ 4,351	$ 4,391

Note 15 - Interest and Other _3

Note 15 - Interest and Other Income (Expense), Net - Summary of Interest and Other Income (Expense), Net (Details) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2020	Sep. 30, 2020	Jun. 30, 2020	Mar. 31, 2020	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2020	Dec. 31, 2019
Interest income									$ 580	$ 434
Interest expense									(11,239)	(14,109)
Other finance cost									(2,931)	(2,573)
Other income (expense)									214	424
Interest and other income (expense), net	$ (2,692)	$ (3,988)	$ (3,190)	$ (3,506)	$ (3,960)	$ (3,372)	$ (4,026)	$ (4,465)	$ (13,376)	$ (15,824)

Note 16 - Leases (Details Textu

Note 16 - Leases (Details Textual)	12 Months Ended
	Dec. 31, 2020
Lessee, Lease, Termination Period (Year)	1 year
Minimum [Member]
Lease, Remaining Lease Term (Year)	1 year
Lessee, Lease, Renewal Term (Year)	3 years
Maximum [Member]
Lease, Remaining Lease Term (Year)	10 years
Lessee, Lease, Renewal Term (Year)	5 years

Note 16 - Leases - Components o

Note 16 - Leases - Components of Lease Expense (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Operating lease cost	$ 28,493	$ 30,752
Amortization of right-of-use assets	1,006	1,990
Interest on lease liabilities	108	89
Total Finance lease cost	1,114	2,079
Operating cash flows from operating leases	28,181	30,518
Operating cash flow from finance leases	108	89
Financing cash flows from finance leases	1,114	2,359
Operating leases	21,530	73,692
Finance leases	$ 0	$ 1,400

Note 16 - Leases - Supplemental

Note 16 - Leases - Supplemental Balance Sheet Information (Details) - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019
Operating lease right-of-use assets	$ 69,376	$ 73,692
Operating lease liabilities - Current	19,327	19,677
Operating lease liabilities - Non-current	52,052	54,341
Total operating lease liabilities	71,379	74,018
Property and equipment, at cost	4,351	4,391
Accumulated depreciation	(3,010)	(1,984)
Property and equipment, at net	1,341	2,407
Finance lease liabilities - Current	516	632
Finance lease liabilities - Non-current	430	1,353
Total finance lease liabilities	$ 946	$ 1,985
Operating leases (Year)	4 years 2 months 4 days	4 years 7 months 28 days
Finance leases (Year)	11 months 1 day	1 year 11 months 1 day
Operating leases	6.90%	7.30%
Finance leases	6.00%	6.00%

Note 16 - Leases - Maturities o

Note 16 - Leases - Maturities of Lease Liabilities (Details) - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019
2021, Operating leases	$ 23,430
2021, Finance leases	572
2022, Operating leases	16,468
2022, Finance leases	441
2023, Operating leases	13,747
2023, Finance leases	0
2024, Operating leases	12,193
2024, Finance leases	0
2025, Operating leases	6,197
2025, Finance leases	0
Thereafter, Operating leases	3,390
Thereafter, Finance leases	0
Total lease payments, Operating leases	75,425
Total lease payments, Finance leases	1,013
Less imputed interest, Operating leases	(4,046)
Less imputed interest, Finance leases	(67)
Total, Operating leases	71,379	$ 74,018
Total, Finance leases	$ 946	$ 1,985

Note 17 - Quarterly Financial_3

Note 17 - Quarterly Financial Information - Quarterly Financial Information (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2020	Sep. 30, 2020	Jun. 30, 2020	Mar. 31, 2020	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2020	Dec. 31, 2019
Revenue	$ 174,918	$ 163,097	$ 142,652	$ 161,177	$ 172,151	$ 164,630	$ 161,283	$ 161,142	$ 641,844	$ 659,205
Warrant contra revenue	(449)	(410)	(485)	(278)	(565)	0	(730)	0	(1,622)	(1,295)
Net Revenue	174,469	162,687	142,167	160,899	171,586	164,630	160,553	161,142	640,222	657,910
Cost of services	(143,598)	(139,808)	(126,354)	(140,841)	(143,950)	(136,142)	(132,993)	(133,928)	(550,601)	(547,014)
Gross profit	30,871	22,879	15,813	20,058	27,636	28,488	27,560	27,214	89,621	110,896
Selling, general and administrative expenses	(15,341)	(14,876)	(14,644)	(17,255)	(19,425)	(22,926)	(24,936)	(24,079)	(62,116)	(91,363)
Impairment losses and restructuring/exit cost	(13,254)	12	(235)	(24,322)	(7,758)	(220)	(721)	(1,129)	(37,799)	(9,827)
Acquisition related cost	0	0	0	0	0	0	(25)	35	0	11
Operating Income (Loss)	2,276	8,015	934	(21,519)	453	5,342	1,878	2,042	(10,294)	9,717
Share of loss of equity-accounted investees	(6)	(5)	(12)	(8)	(1,214)	(16)	662	342	(31)	(226)
Interest expense, net	(2,692)	(3,988)	(3,190)	(3,506)	(3,960)	(3,372)	(4,026)	(4,465)	(13,376)	(15,824)
Exchange gain / (loss), net	(1,853)	(621)	(1,637)	1,928	401	(1,880)	14	(691)	(2,183)	(2,157)
Income (Loss) before income taxes	(2,275)	3,401	(3,905)	(23,105)	(4,320)	74	(1,472)	(2,772)	(25,884)	(8,490)
Income Tax Expense (Benefit), Total	1,951	1,649	1,283	2,876	241	3,436	730	385	7,760	4,791
Net Income (Loss)	(4,226)	1,752	(5,188)	(25,981)	(4,561)	(3,362)	(2,202)	(3,157)	(33,644)	(13,281)
Net income attributable to noncontrolling interests	3,351	1,385	29	576	730	(575)	1,392	189	5,341	1,737
Net income (loss) attributable to Startek shareholders	$ (7,577)	$ 367	$ (5,217)	$ (26,557)	$ (5,291)	$ (2,787)	$ (3,594)	$ (3,346)	$ (38,985)	$ (15,018)
Basic net income (loss) attributable to Startek shareholders (in dollars per share)	$ (0.19)	$ 0.01	$ (0.14)	$ (0.69)	$ (0.14)	$ (0.07)	$ (0.10)	$ (0.09)	$ (0.99)	$ (0.39)
Diluted net income (loss) attributable to Startek shareholders (in dollars per share)	$ (0.19)	$ 0.01	$ (0.14)	$ (0.69)	$ (0.14)	$ (0.07)	$ (0.10)	$ (0.09)	$ (0.99)	$ (0.39)
Basic (in shares)	40,333	40,275	38,614	38,528	38,492	38,467	37,779	37,522	39,442	38,132
Diluted (in shares)	40,333	40,626	38,614	38,528	38,492	38,467	37,779	37,522	39,442	38,132

Note 18 - Subsequent Event (Det

Note 18 - Subsequent Event (Details Textual) - USD ($) $ in Millions	Feb. 25, 2021	Feb. 18, 2021	Oct. 27, 2017	Dec. 31, 2020
Revolving Credit Facility [Member]
Line of Credit Facility, Maximum Borrowing Capacity				$ 40
Loans Payable [Member]
Debt Instrument, Face Amount			$ 140
Debt Instrument, Term (Year)			5 years
Loans Payable [Member] | London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument, Basis Spread on Variable Rate			4.50%
Loans Payable [Member] | Minimum [Member] | London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument, Basis Spread on Variable Rate			3.75%
Loans Payable [Member] | Maximum [Member] | London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument, Basis Spread on Variable Rate			4.50%
Subsequent Event [Member] | CSS Corp. [Member]
Noncontrolling Interest, Ownership Percentage by Parent	26.00%
Subsequent Event [Member] | Capital Square Partner [Member]
Payments to Acquire Interest in Subsidiaries and Affiliates, Total	$ 30
Subsequent Event [Member] | Senior Debt Facility [Member]
Debt Instrument, Face Amount		$ 185
Debt Instrument, Term (Year)		60 months
Subsequent Event [Member] | Senior Debt Facility [Member] | London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument, Basis Spread on Variable Rate		4.50%
Subsequent Event [Member] | Senior Debt Facility [Member] | Minimum [Member] | London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument, Basis Spread on Variable Rate		3.75%
Subsequent Event [Member] | Senior Debt Facility [Member] | Maximum [Member] | London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument, Basis Spread on Variable Rate		4.50%
Subsequent Event [Member] | Senior Debt Facility [Member] | At 21 and 24 Months From Closing [Member]
Debt Instrument, Amortization, Percent		2.50%
Subsequent Event [Member] | Senior Debt Facility [Member] | At 27, 30, 33, and 36 Months From Closing [Member]
Debt Instrument, Amortization, Percent		3.75%
Subsequent Event [Member] | Senior Debt Facility [Member] | At 39, 42, 45, 48, and 51 Months From Closing [Member]
Debt Instrument, Amortization, Percent		5.00%
Subsequent Event [Member] | Senior Debt Facility [Member] | At 54 Months From Closing [Member]
Debt Instrument, Amortization, Percent		10.00%
Subsequent Event [Member] | Senior Debt Facility [Member] | At 57 Months From Closing [Member]
Debt Instrument, Amortization, Percent		15.00%
Subsequent Event [Member] | Senior Debt Facility [Member] | Revolving Credit Facility [Member]
Line of Credit Facility, Maximum Borrowing Capacity		$ 20
Subsequent Event [Member] | Senior Debt Facility [Member] | Loans Payable [Member]
Debt Instrument, Face Amount		$ 165