Startek (SRT) 10-Q 2 Nov 21 2021 Q3 Quarterly report Financial data

Document And Entity Information

Document And Entity Information - shares	9 Months Ended
	Sep. 30, 2021	Oct. 31, 2021
Document Information [Line Items]
Entity Central Index Key	0001031029
Entity Registrant Name	StarTek, Inc.
Amendment Flag	false
Current Fiscal Year End Date	--12-31
Document Fiscal Period Focus	Q3
Document Fiscal Year Focus	2021
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Sep. 30, 2021
Document Transition Report	false
Entity File Number	1-12793
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	84-1370538
Entity Address, Address Line One	6200 South Syracuse Way, Suite 485
Entity Address, City or Town	Greenwood Village
Entity Address, State or Province	CO
Entity Address, Postal Zip Code	80111
City Area Code	303
Local Phone Number	262-4500
Title of 12(b) Security	Common Stock, $0.01 par value
Trading Symbol	SRT
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	true
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		40,804,379

Consolidated Statement of Incom

Consolidated Statement of Income (Loss) (Unaudited) - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Revenue	$ 172,948	$ 163,097	$ 525,879	$ 466,926
Warrant contra revenue	(161)	(410)	(991)	(1,173)
Net revenue	172,787	162,687	524,888	465,753
Cost of services	(151,264)	(140,392)	(454,124)	(408,747)
Gross profit	21,523	22,295	70,764	57,006
Selling, general and administrative expenses	(13,099)	(14,292)	(39,568)	(45,030)
Impairment losses and restructuring/exit cost	(85)	12	(1,964)	(24,545)
Operating income/ (loss)	8,339	8,015	29,232	(12,569)
Share of loss of equity-accounted investees	(46)	(5)	(1)	(25)
Interest expense, net	(2,236)	(3,988)	(18,489)	(10,683)
Exchange gain / (loss), net	(533)	(621)	42	(331)
Income/ (loss) before income taxes	5,524	3,401	10,784	(23,609)
Income tax expense	(2,402)	(1,649)	(9,397)	(5,808)
Net income/ (loss)	3,122	1,752	1,387	(29,417)
Net income/ (loss)
Net income attributable to non-controlling interests	3,046	1,385	6,581	1,990
Net income/ (loss) attributable to Startek shareholders	$ 76	$ 367	$ (5,194)	$ (31,407)
Net income/ (loss) per common share - basic (in dollars per share)	$ 0	$ 0.01	$ (0.13)	$ (0.80)
Net income/ (loss) per common share - diluted (in dollars per share)	$ 0	$ 0.01	$ (0.13)	$ (0.80)
Weighted average common shares outstanding - basic (in shares)	40,788	40,275	40,723	39,143
Weighted average common shares outstanding - diluted (in shares)	41,094	40,626	41,171	39,143

Consolidated Statement of Other

Consolidated Statement of Other Comprehensive Income (Loss) (Unaudited) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Net income/ (loss)	$ 3,122	$ 1,752	$ 1,387	$ (29,417)
Net income attributable to non-controlling interests	3,046	1,385	6,581	1,990
Net income/ (loss) attributable to Startek shareholders	76	367	(5,194)	(31,407)
Other comprehensive income/ (loss), net of taxes:
Foreign currency translation adjustments	(179)	936	(2,147)	(2,729)
Change in fair value of derivative instruments	0	103	8	(577)
Pension amortization	(669)	774	(1,090)	(1,856)
Other comprehensive income/ (loss)	(848)	1,813	(3,229)	(5,162)
Other comprehensive income/ (loss) attributable to non-controlling interests	(374)	413	(443)	(1,211)
Other comprehensive income/ (loss) attributable to Startek shareholders	(474)	1,400	(2,786)	(3,951)
Other Comprehensive Income (Loss), Net of Tax, Total	(848)	1,813	(3,229)	(5,162)
Comprehensive income/ (loss)
Comprehensive income attributable to non-controlling interests	2,672	1,798	6,138	779
Comprehensive income/ (loss) attributable to Startek shareholders	(398)	1,767	(7,980)	(35,358)
Comprehensive Income (Loss), Net of Tax, Including Portion Attributable to Noncontrolling Interest, Total	$ 2,274	$ 3,565	$ (1,842)	$ (34,579)

Consolidated Balance Sheet (Una

Consolidated Balance Sheet (Unaudited) - USD ($) $ in Thousands	Sep. 30, 2021	Dec. 31, 2020
Current assets
Cash and cash equivalents	$ 56,840	$ 44,507
Restricted cash	6,634	6,052
Trade accounts receivables, net	68,504	83,560
Unbilled revenue	62,066	49,779
Prepaid and other current assets	13,928	14,542
Total current assets	207,972	198,440
Non-current assets
Property, plant and equipment, net	35,228	34,225
Operating lease right-of-use assets	56,775	69,376
Intangible assets, net	92,695	100,440
Goodwill	183,397	183,397
Investment in equity-accounted investees	25,006	111
Deferred tax assets, net	3,273	5,294
Prepaid expenses and other non-current assets	15,482	13,370
Total non-current assets	411,856	406,213
Total assets	619,828	604,653
Current liabilities
Trade accounts payables	6,351	20,074
Accrued expenses	57,193	57,118
Short term debt	3,929	15,505
Current maturity of long term debt	2,217	2,180
Current maturity of operating lease obligation	17,825	19,327
Other current liabilities	43,801	39,987
Total current liabilities	131,316	154,191
Non-current liabilities
Long term debt	164,240	118,315
Operating lease liabilities	41,176	52,052
Other non-current liabilities	17,412	15,498
Deferred tax liabilities, net	17,616	17,715
Total non-current liabilities	240,444	203,580
Total liabilities	371,760	357,771
Stockholders’ equity:
Common stock, 60,000,000 non-convertible shares, $0.01 par value, authorized; 40,859,738 and 40,453,462 shares issued and outstanding at September 30, 2021 and December 31, 2020, respectively	409	405
Additional paid-in capital	292,053	288,700
Accumulated deficit	(90,737)	(85,543)
Treasury stock, 57,759 shares and nil shares at September 30, 2021 and December 31, 2020, respectively, at cost	(329)	0
Accumulated other comprehensive loss	(10,072)	(7,286)
Equity attributable to Startek shareholders	191,324	196,276
Non-controlling interests	56,744	50,606
Total stockholders’ equity	248,068	246,882
Total liabilities and stockholders’ equity	$ 619,828	$ 604,653

Consolidated Balance Sheet (U_2

Consolidated Balance Sheet (Unaudited) (Parentheticals) - $ / shares	Sep. 30, 2021	Dec. 31, 2020
Common stock, par value (in dollars per share)	$ 0.01	$ 0.01
Common stock, shares authorized (in shares)	60,000,000	60,000,000
Common stock, shares issued (in shares)	40,859,738	40,453,462
Common stock, shares outstanding (in shares)	40,859,738	40,453,462
Treasury stock, shares (in shares)	57,759	0

Consolidated Statement of Cash

Consolidated Statement of Cash Flows (Unaudited) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020	Dec. 31, 2020
Operating Activities
Net income/ (loss)	$ 3,122	$ 1,752	$ 1,387	$ (29,417)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization			20,398	21,279
Impairment of goodwill	0		0	22,708	$ 35,944
Profit on sale of property, plant and equipment			(37)	181
Provision for doubtful accounts			23	2,089
Amortisation of debt issuance cost			2,980	1,148
Amortisation of call option premium			360	0
Warrant contra revenue	161	410	991	1,173
Share-based compensation expense			932	447
Deferred income taxes			1,838	1,192
Share of loss of equity-accounted investees	46	5	1	25
Changes in operating assets and liabilities:
Trade accounts receivables			13,120	26,171
Prepaid expenses and other assets			(11,968)	(117)
Trade accounts payables			(13,409)	(10,155)
Income taxes, net			(602)	1,300
Accrued expenses and other liabilities			6,543	27,421
Net cash generated from operating activities			22,557	65,445
Investing Activities
Purchase of property, plant and equipment			(13,358)	(10,141)
Investment in equity-accounted investees			(25,000)	0
Payments for call option premium			(3,000)	0
Proceeds from equity-accounted investees			102	429
Net cash used in investing activities			(41,256)	(9,712)
Financing Activities
Proceeds from the issuance of common stock			1,434	8,379
Proceeds from long term debt			165,000	0
Payments on long term debt			(117,600)	(4,200)
Payments for loan fees related to long term debt			(2,794)	0
Payments on other debt, net			(13,145)	(35,697)
Common stock repurchase			(329)	0
Net cash generated from/ (used in) financing activities			32,566	(31,518)
Net increase in cash and cash equivalents			13,867	24,215
Effect of exchange rate changes on cash and cash equivalents and restricted cash			(952)	(256)
Cash and cash equivalents and restricted cash at beginning of period			50,559	32,626	32,626
Cash and cash equivalents and restricted cash at end of period	63,474	56,585	63,474	56,585	50,559
Components of cash and cash equivalents and restricted cash
Balance with banks	56,840	48,463	56,840	48,463	$ 44,507
Restricted cash	6,634	8,122	6,634	8,122
Total cash and cash equivalents and restricted cash	$ 63,474	$ 56,585	63,474	56,585
Supplemental disclosure of cash flow information
Cash paid for interest and other finance costs			19,985	10,392
Cash paid for income taxes			7,884	2,752
Non-cash warrant contra revenue			991	1,173
Non-cash share-based compensation expenses			$ 932	$ 447

Consolidated Statement of Stock

Consolidated Statement of Stockholders' Equity (Unaudited) - USD ($) $ in Thousands	Cumulative Effect, Period of Adoption, Adjustment [Member]Common Stock [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Treasury Stock [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Additional Paid-in Capital [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Retained Earnings [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Accumulated Foreign Currency Adjustment Attributable to Parent [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Accumulated Defined Benefit Plans Adjustment, Net Gain (Loss) Attributable to Parent [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Parent [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]Noncontrolling Interest [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]	Common Stock [Member]	Treasury Stock [Member]	Additional Paid-in Capital [Member]	Retained Earnings [Member]	Accumulated Foreign Currency Adjustment Attributable to Parent [Member]	Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent [Member]	Accumulated Defined Benefit Plans Adjustment, Net Gain (Loss) Attributable to Parent [Member]	Parent [Member]	Noncontrolling Interest [Member]	Total
Balance (in shares) at Dec. 31, 2019											38,525,636	0
Balance at Dec. 31, 2019	$ 0	$ 0	$ 413	$ (413)	$ 0	$ 0	$ 0	$ 0	$ 0	$ 0	$ 385	$ 0	$ 276,827	$ (46,145)	$ (4,568)	$ 475	$ (1,929)	$ 225,045	$ 46,739	$ 271,784
Issuance of common stock (in shares)											1,762,817	0
Issuance of common stock											$ 18	$ 0	8,361	0	0	0	0	8,379	0	8,379
Warrant expenses											0	0	1,173	0	0	0	0	1,173	0	1,173
Net income (loss)											0	0	0	(31,407)	0	0	0	(31,407)	1,990	(29,417)
Other comprehensive loss for the period											0	0	0	0	(2,729)	(577)	(645)	(3,951)	(1,211)	(5,162)
Share-based compensation expenses											$ 0	$ 0	447	0	0	0	0	447	0	447
Balance (in shares) at Sep. 30, 2020											40,288,453	0
Balance at Sep. 30, 2020											$ 403	$ 0	287,221	(77,965)	(7,297)	(102)	(2,574)	199,686	47,518	247,204
Balance (in shares) at Dec. 31, 2019											38,525,636	0
Balance at Dec. 31, 2019	$ 0	$ 0	$ 413	$ (413)	$ 0	$ 0	$ 0	$ 0	$ 0	$ 0	$ 385	$ 0	276,827	(46,145)	(4,568)	475	(1,929)	225,045	46,739	$ 271,784
Balance (in shares) at Dec. 31, 2020											40,453,462	0								40,453,462
Balance at Dec. 31, 2020											$ 405	$ 0	288,700	(85,543)	(4,529)	(8)	(2,749)	196,276	50,606	$ 246,882
Balance (in shares) at Jun. 30, 2020											40,210,299	0
Balance at Jun. 30, 2020											$ 401	$ 0	286,205	(78,332)	(8,233)	(205)	(2,935)	196,901	45,720	242,621
Issuance of common stock (in shares)											78,154	0
Issuance of common stock											$ 2	$ 0	368	0	0	0	0	370	0	370
Share-based compensation expenses											0	0	238	0	0	0	0	238	0	238
Warrant expenses											0	0	410	0	0	0	0	410	0	410
Net income (loss)											0	0	0	367	0	0	0	367	1,385	1,752
Other comprehensive loss for the period											$ 0	$ 0	0	0	936	103	361	1,400	413	1,813
Balance (in shares) at Sep. 30, 2020											40,288,453	0
Balance at Sep. 30, 2020											$ 403	$ 0	287,221	(77,965)	(7,297)	(102)	(2,574)	199,686	47,518	$ 247,204
Balance (in shares) at Dec. 31, 2020											40,453,462	0								40,453,462
Balance at Dec. 31, 2020											$ 405	$ 0	288,700	(85,543)	(4,529)	(8)	(2,749)	196,276	50,606	$ 246,882
Issuance of common stock (in shares)											406,276	0
Issuance of common stock											$ 4	$ 0	1,430	0	0	0	0	1,434	0	1,434
Warrant expenses											0	0	991	0	0	0	0	991	0	991
Net income (loss)											0	0	0	(5,194)	0	0	0	(5,194)	6,581	1,387
Other comprehensive loss for the period											$ 0	$ 0	0	0	(2,147)	8	(647)	(2,786)	(443)	(3,229)
Total Number of Shares Purchased (in shares)												57,759
Repurchase of common stock											$ 0	$ (329)	0	0	0	0	0	(329)	0	(329)
Share-based compensation expenses											$ 0	$ 0	932	0	0	0	0	932	0	$ 932
Balance (in shares) at Sep. 30, 2021											40,859,738	57,759								40,859,738
Balance at Sep. 30, 2021											$ 409	$ (329)	292,053	(90,737)	(6,676)	0	(3,396)	191,324	56,744	$ 248,068
Balance (in shares) at Jun. 30, 2021											40,796,179	0
Balance at Jun. 30, 2021											$ 408	$ 0	291,401	(90,813)	(6,497)	0	(3,101)	191,398	54,072	245,470
Issuance of common stock (in shares)											63,559	0
Issuance of common stock											$ 1	$ 0	150	0	0	0	0	151	0	151
Share-based compensation expenses											0	0	341	0	0	0	0	341	0	341
Warrant expenses											0	0	161	0	0	0	0	161	0	161
Net income (loss)											0	0	0	76	0	0	0	76	3,046	3,122
Other comprehensive loss for the period											$ 0	$ 0	0	0	(179)	0	(295)	(474)	(374)	$ (848)
Total Number of Shares Purchased (in shares)												57,759								57,759
Repurchase of common stock											$ 0	$ (329)	0	0	0	0	0	(329)	0	$ (329)
Balance (in shares) at Sep. 30, 2021											40,859,738	57,759								40,859,738
Balance at Sep. 30, 2021											$ 409	$ (329)	$ 292,053	$ (90,737)	$ (6,676)	$ 0	$ (3,396)	$ 191,324	$ 56,744	$ 248,068

Note 1 - Overview and Basis of

Note 1 - Overview and Basis of Preparation	9 Months Ended
	Sep. 30, 2021
Notes to Financial Statements
Organization, Consolidation and Presentation of Financial Statements Disclosure [Text Block]	1. Unless otherwise noted in this report, any description of "us," "we," or "our," refers to StarTek, Inc. and its subsidiaries (the "Company"). Financial information in this report is presented in U.S. dollars. Business Startek is a leading global provider of technology-enabled business process management solutions. The Company provides omni-channel customer experience, digital transformation, and technology services to some of the finest brands globally. Startek is committed to impacting clients’ business outcomes by focusing on enhancing customer experience and digital enablement across all touchpoints and channels. Startek has more than 46,000 46 13 200 The Company offers a repository of digital and omnichannel solutions based on decades of experience in driving growth by putting the customer at the center of our business. Because no one Basis of preparation The accompanying consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America ("US-GAAP") for interim financial information and instructions to Form 10 10 X. not These consolidated financial statements reflect all adjustments (consisting only of normal recurring entries, except as noted) which, in the opinion of management, are necessary for fair presentation. The results of operations for interim periods are not The consolidated financial statements reflect the financial results of all subsidiaries that are more than 50% not 100%, As of December 31, 2020, not 10 10 December 31, 2020 The figures for the corresponding previous year have been regrouped/reclassified wherever necessary, to make them comparable.

Note 2 - Summary of Significant

Note 2 - Summary of Significant Accounting Policies	9 Months Ended
	Sep. 30, 2021
Notes to Financial Statements
Significant Accounting Policies [Text Block]	2. Use of Estimates The preparation of consolidated financial statements in accordance with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements. Significant items subject to such estimates and assumptions include the useful lives of property, plant and equipment, intangibles, impairment of goodwill, valuation allowances for deferred tax assets, leases and provision for doubtful debts, and restructuring costs. Management believes that the estimates used in the preparation of the consolidated financial statements are reasonable, and management has made assumptions about the possible effects of the novel coronavirus (“COVID- 19” Revenue The Company utilizes a five 606, 4 Leases We determine if an arrangement is a lease at inception. Operating leases are included in right-of-use (“ROU”) assets, current maturity of operating lease liabilities, and operating lease liabilities in our consolidated balance sheet. Finance leases are included in property plant and equipment, long-term debt, accrued expenses, and other current liabilities in our consolidated balance sheet. ROU assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized at the commencement date based on the present value of remaining lease payments over the balance lease term. As most of our leases do not may The Company elected the practical expedient permitted under the transition guidance under Topic 842, not 12 not not not We have lease agreements with lease and non-lease components, which are generally accounted for separately. Rent discounts and deferment of rent that were received due to COVID- 19 13 Business Combinations The Company accounts for business combinations under the acquisition method of accounting in accordance with ASC 805, Goodwill and Intangible Assets Goodwill represents the cost of acquired businesses in excess of the fair value of identifiable tangible and intangible net assets purchased. Goodwill is not December 31, not not not 3 3 Foreign Currency Matters The Company has operations in Argentina and its functional currency has historically been the Argentine Peso. The Company monitors inflation rates in countries where it operates as required by US GAAP. Under ASC 830 10 45 12, three 100%. July 1, 2018. 830, not Investment in equity-accounted investees Investment in equity-accounted investee is an entity over which the Company has significant influence and which is neither a subsidiary nor a joint arrangement. Significant influence is the power to participate in the investee's financial and operating policy decisions of the investee but is not Investment in equity-accounted investee is accounted using the equity method of accounting. Under the equity method, the investment in equity-accounted investees is initially recognized at cost and adjusted thereafter for the post-acquisition changes in the Company’s share of net assets of the equity-accounted investees. Goodwill relating to an investment in equity-accounted investees, if any, is included in the carrying amount of the investment and is neither amortized nor individually tested for impairment. The consolidated statement of income (loss) reflects the Company’s share of the results of operations of the equity-accounted investees. When there has been a change recognized directly in the equity of the equity-accounted investees, the Company recognizes its share of any changes and discloses this, when applicable, in the statement of stockholders' equity. Unrealized gains and losses resulting from transactions between the Company and the equity-accounted investment are eliminated to the extent of the interest in the equity-accounted investees. The Company’s share of profit/loss of equity-accounted investees is shown on the face of the consolidated statement of income (loss). The financial statements of the equity-accounted investee are prepared for the same reporting period as the Company. When necessary, adjustments are made to bring the accounting policies in line with those of the Company. After the application of the equity method, the Company determines at each reporting date whether there is any objective evidence that the investment in equity-accounted investees is impaired if there has been other than a temporary decline in carrying value. If this is the case, the Company calculates the amount of impairment as the difference between the recoverable amount of the associate and its carrying value and recognizes the amount in the ‘share of income/ (loss) of equity-accounted investees' in the consolidated statement of income (loss). Stock-Based Compensation We recognize expenses related to all share-based payments to employees, including grants of employee stock options, based on the grant-date fair values amortized straight-line over the period during which the employees are required to provide services in exchange for the equity instruments. We include an estimate of forfeitures when calculating compensation expenses. We use the Black-Scholes method for valuing stock-based awards. See Note 10, Common Stock Warrant Accounting We account for common stock warrants as equity instruments, based on the specific terms of our warrant agreement. For more information refer to Note 10, Recent Accounting Pronouncements In June 2016, 2016 13, 326 2016 13" December 15, 2022, not 2016 13 In March 2020, No. 2020 04, not not December 31, 2022.

Note 3 - Goodwill and Intangibl

Note 3 - Goodwill and Intangible Assets	9 Months Ended
	Sep. 30, 2021
Notes to Financial Statements
Goodwill and Intangible Assets Disclosure [Text Block]	3. Goodwill The carrying value of goodwill is allocated to reporting units as follows: Reporting Units September 30, 2021 December 31, 2020 Americas 64,315 64,315 India 12,554 12,554 Malaysia 47,543 47,543 Saudi Arabia 54,840 54,840 Australia 4,145 4,145 Total $ 183,397 $ 183,397 We perform a goodwill impairment analysis at least annually (in the fourth five may 19. As of September 30, 2021, The following table presents the changes in goodwill during the nine September 30, 2021 December 31, 2020: September 30, 2021 December 31, 2020 Opening balance 183,397 219,341 Impairment - (35,944 ) Ending balance $ 183,397 $ 183,397 Intangible Assets The following table presents our intangible assets: As of September 30, 2021 Gross Intangibles Accumulated Amortization Net Intangibles Weighted Average Amortization Period (years) Customer relationships 66,220 20,479 45,741 6.5 Brand 49,500 14,150 35,350 7.1 Trademarks 13,210 2,816 10,394 7.5 Other intangibles 2,130 920 1,210 4.9 $ 131,060 $ 38,365 $ 92,695 As of December 31, 2020 Gross Intangibles Accumulated Amortization Net Intangibles Weighted Average Amortization Period (years) Customer relationships 66,220 16,289 49,931 6.5 Brand 49,500 11,408 38,092 7.1 Trademarks 13,210 2,155 11,055 7.5 Other intangibles 2,130 768 1,362 4.9 $ 131,060 $ 30,620 $ 100,440 As of September 30, 2021 Expected future amortization of intangible as of September 30, 2021 Years ending December 31, Amount Remainder of 2021 2,602 2022 10,350 2023 10,306 2024 10,252 2025 10,252 Thereafter 48,933

Note 4 - Revenue

Note 4 - Revenue	9 Months Ended
	Sep. 30, 2021
Notes to Financial Statements
Revenue from Contract with Customer [Text Block]	4. The Company follows a five 606, Contracts with Customers All of the Company's revenues are derived from written contracts with our customers. Generally speaking, our contracts document our customers' intent to utilize our services and the relevant terms and conditions under which our services will be provided. Our contracts generally do not may ninety Our contracts give us the right to bill for services rendered during the period, which for most of our customers is a calendar month, with a few customers specifying a fiscal month. Our payment terms vary by client and generally range from due upon receipt to 60 90 Performance Obligations We have identified one Our stand-ready obligation involves outsourcing of the entire customer care life cycle, including: • The identification, operation, management, and maintenance of facilities, IT equipment, and IT and telecommunications infrastructure • Management of the entire human resources function, including recruiting, hiring, training, supervising, evaluating, coaching, retaining, compensating, providing employee benefits programs, and disciplinary activities These activities are all considered an integral part of the production activities required in the service of standing ready to accept calls as and when they are directed to us by our clients. Revenue Recognition Methods Because our customers receive and consume the benefit of our services as they are performed and we have the contractual right to invoice for services performed to date, we have concluded that our performance obligation is satisfied over time. Accordingly, we recognize revenue for our services in the month they are performed. We are generally entitled to invoice for our services on a monthly basis. We invoice according to the hourly and/or per-transaction rates stated in each contract for the various activities we perform. Some contracts include opportunities to earn bonuses or include parameters under which we will incur penalties related to performance in any given month. Bonus or penalty amounts are based on the current month’s performance. Formulas are included in the contracts for the calculation of any bonus or penalty. There is no Practical expedients and exemptions Because the Company’s contracts are essentially month-to-month, we have elected the following practical expedients: • ASC 606 10 50 14 one • ASC 340 40 25 4 one • ASC 606 10 32 2A • ASC 606 10 55 18 may Disaggregated Revenue Revenues by our clients' industry verticals for the three nine September 30, 2021 2020 Three Months Ended September 30, Nine Months Ended September 30, Vertical: 2021 2020 2021 2020 Telecom 56,676 54,834 161,961 160,362 E-commerce & Consumer 22,434 23,320 74,757 71,884 Healthcare & Education 15,315 18,774 73,020 44,757 Media & Cable 22,863 25,536 72,435 70,801 Financial & Business Services 17,161 12,208 48,374 36,034 Travel & Hospitality 12,027 15,063 33,066 45,028 Technology, IT & Related Services 5,125 4,813 15,064 14,310 All other verticals 21,347 8,549 47,202 23,750 Gross revenue 172,948 163,097 525,879 466,926 Less: Warrant contra revenue (161 ) (410 ) (991 ) (1,173 ) Net revenue $ 172,787 $ 162,687 $ 524,888 $ 465,753

Note 5 - Net Income (Loss) Per

Note 5 - Net Income (Loss) Per Share	9 Months Ended
	Sep. 30, 2021
Notes to Financial Statements
Earnings Per Share [Text Block]	5. Basic earnings per common share are computed based on our weighted average number of common shares outstanding. Diluted earnings per share are computed based on our weighted average number of common shares outstanding plus the effect of dilutive stock options, non-vested restricted stock, and deferred stock units, using the treasury stock method. When a net loss is reported, potentially issuable common shares are excluded from the computation of diluted earnings per share as their effect would be anti-dilutive. For three nine September 30, 2021 2020 Three Months Ended September 30, Nine Months Ended September 30, 2021 2020 2021 2020 Shares used in basic earnings per share calculation 40,788 40,275 40,723 39,143 Effect of dilutive securities: Stock options 306 351 448 - Restricted stock/Deferred stock units - - - - Total effects of dilutive securities 306 351 448 - Shares used in dilutive earnings per share calculation 41,094 40,626 41,171 39,143 The Company always maintained Startek's 2008 10, Three Months Ended September 30, Nine Months Ended September 30, 2021 2020 2021 2020 Anti-dilutive securities: Stock options and warrants 48 211 70 2,334

Note 6 - Impairment Losses & Re

Note 6 - Impairment Losses & Restructuring/Exit Cost	9 Months Ended
	Sep. 30, 2021
Notes to Financial Statements
Restructuring, Impairment, and Other Activities Disclosure [Text Block]	6. Impairment Loss As of September 30, 2021, Restructuring / Exit Cost The table below summarizes the balance of accrued restructuring cost, voluntary/involuntary termination costs, and other acquisition-related costs, which are included in other accrued liabilities in our consolidated balance sheet. The changes during the nine September 30, 2021 December 31, 2020 Employee related Facilities related Total Balance as of December 31, 2020 - 25 25 Accruals/(reversals) 1,926 38 1,964 Payments (1,868 ) (63 ) (1,931 ) Balance as of September 30, 2021 $ 58 $ - $ 58 Employee related Facilities related Total Balance at December 31, 2019 1,326 514 1,840 Accruals/(reversals) 1,499 356 1,855 Payments (2,825 ) (845 ) (3,670 ) Balance at December 31, 2020 $ - $ 25 $ 25 Employee related In 2021, one one fourth 2021.

Note 7 - Derivative Instruments

Note 7 - Derivative Instruments	9 Months Ended
	Sep. 30, 2021
Notes to Financial Statements
Derivative Instruments and Hedging Activities Disclosure [Text Block]	7. Cash flow hedges Our locations in Canada and the Philippines primarily serve US-based clients. The revenues from these clients are billed and collected in US Dollars, but the expenses related to these revenues are paid in Canadian Dollars and Philippine Pesos. We enter into derivative contracts, in the form of forward contracts and range forward contracts (a transaction where both a call option is purchased and a put option is sold) to mitigate this foreign currency exchange risk. The contracts cover periods commensurate with expected exposure, generally three twelve The Company had terminated all cash flow hedges contracts early in April 2020 September 30, 2021 nil. Gain (Loss) Recognized in AOCI, net of tax Gain (Loss) Recognized in AOCI, net of tax Gain/ (Loss) Reclassified from AOCI into Income Gain/ (Loss) Reclassified from AOCI into Income Nine Months Ended September 30, 2021 Nine Months Ended September 30, 2020 Nine Months Ended September 30, 2021 Nine Months Ended September 30, 2020 Cash flow hedges: Foreign exchange contracts $ - $ (434 ) $ - $ (143 ) Non-designated hedges We have also entered into foreign currency range forward contracts and interest swap contracts as required by our lenders. These hedges are not 815, Derivatives and Hedging. not Unrealized gains and losses and changes in the fair value of these derivatives are recognized as incurred in exchange gain (loss), net in the consolidated statement of income (loss). The following table presents these amounts for the three nine September 30, 2021 2020 Derivatives not designated under ASC 815 For the Three Months Ended September 30, 2021 For the Three Months Ended September 30, 2020 For the Nine months ended September 30, 2021 For the Nine Months Ended September 30, 2020 Foreign currency forward contracts $ - $ (578 ) $ - $ (110 ) Interest rate swap $ - $ (2 ) $ - $ (424 ) The Company had terminated all derivative (non-designated hedge) contracts in November 2020

Note 8 - Fair Value Measurement

Note 8 - Fair Value Measurements	9 Months Ended
	Sep. 30, 2021
Notes to Financial Statements
Fair Value Disclosures [Text Block]	8. The fair value hierarchy prioritizes the inputs to valuation techniques used to measure fair value. The hierarchy requires that the Company maximize the use of observable inputs and minimize the use of unobservable inputs. The levels of the fair value hierarchy are described below: Level 1 Level 2 not Level 3 Derivative Instruments The values of our derivative instruments are derived from pricing models using inputs based upon market information, including contractual terms, market prices, and yield curves. The inputs to the valuation pricing models are observable in the market, and as such the derivatives are classified as Level 2 As of September 30, 2021, no

Note 9 - Debt

Note 9 - Debt	9 Months Ended
	Sep. 30, 2021
Notes to Financial Statements
Debt Disclosure [Text Block]	9. The below table presents details of the Company's debt: September 30, 2021 December 31, 2020 Short term debt Working capital facilities 3,929 15,505 Current portion of long term debt Current maturity of long term loan - - Current maturity of equipment loan 1,698 1,664 Current maturity of finance lease obligations 519 516 Total $ 6,146 17,685 Long term debt Term loan, net of debt issuance costs 162,515 $ 114,930 Equipment loan 1,685 2,955 Finance lease obligations 40 430 Total $ 164,240 $ 118,315 Working capital facilities The Company has a number of working capital facilities in various countries in which it operates. These facilities provide for a combined borrowing capacity of approximately $30 million for a number of working capital products. These facilities bear interest at benchmark rate plus margins between 3.0% and 4.5% and are due on demand. These facilities are collateralized by various Company assets and have a total outstanding balance of $3.9 million as of September 30, 2021. Term loan On February 18, 2021, The term loan facility amortizes 2.5% on the date that is 21, 24 27, 30, 33, 36 39, 42, 45, 48 51 54 57 On February 22, 2021, October 27, 2017. Principal payments due on the term loan are as follows: Years Amount Remainder of 2021 - 2022 4,125 2023 22,688 2024 30,937 2025 57,750 2026 49,500 Total $ 165,000 The Term loan has a floating interest rate of USD LIBOR plus 4.5% annually for the first The Company incurred debt issuance costs of $11.3 million in connection with the new term loan. As per ASC 470, In connection with the new term loan, the unamortized debt issuance costs as of September 30, 2021 Following table presents the changes in debt issuance cost during the nine September 30, 2021 December 31, 2021 September 30, 2021 December 31, 2020 Opening balance 2,670 4,125 Add: Debt issuance cost (refinancing of term loan) 11,269 - Less: Expensed out (ASC 470 - extinguishment or modification) (10,937 ) - Less: Amortisation of debt issuance cost (517 ) (1,455 ) Closing balance $ 2,485 $ 2,670 Non-recourse factoring We have entered into factoring agreements with financial institutions to sell certain of our accounts receivable under non-recourse agreements. Under the arrangement, the Company sells the trade receivables on a non-recourse basis and accounts for the transactions as sales of receivables. The applicable receivables are removed from the Company's consolidated balance sheet when the Company receives the cash proceeds. We do not September 30, 2021. BMO Equipment Loan On December 27, 2018, January 2019. September 30, 2021 Equipment Loan On November 02, 2020, first September 30, 2021 Finance lease obligations From time to time and when management believes it to be advantageous, we may

Note 10 - Share-based Compensat

Note 10 - Share-based Compensation	9 Months Ended
	Sep. 30, 2021
Notes to Financial Statements
Share-based Payment Arrangement [Text Block]	10. Amazon Warrant On January 23, 2018, May 17, 2019, June 29, 2020, $9.95 third The first January 23, 2026. The second May 31, 2019. The third Feb 29, 2020. 2019 08 January 01, 2020 December 31, 2019, The fourth Dec 31, 2020. As per ASC 606, $161 three nine September 30, 2021, The contra-revenue and equity are estimated and recorded, using the Monte Carlo pricing model, when performance completion is probable, with adjustments in each reporting period until performance is complete in conformance with ASC 606 718 The Warrant provides for net share settlement that will reduce the number of shares issued upon exercise to reflect the net settlement of the exercise price if elected by the holders. The Warrant provides for certain adjustments that may Share-based compensation Our share-based compensation arrangements include grants of stock options, restricted stock units, and deferred stock units under the StarTek, Inc. 2008 three nine September 30, 2021 September 30, 2021,

Note 11 - Accumulated Other Com

Note 11 - Accumulated Other Comprehensive Loss	9 Months Ended
	Sep. 30, 2021
Notes to Financial Statements
Comprehensive Income (Loss) Note [Text Block]	11. Accumulated other comprehensive loss consists of the following items: Foreign Currency Translation Adjustment Derivatives Accounted for as Cash Flow Hedges Defined Benefit Plan Equity attributable to Startek shareholders Non-controlling interests Total Balance at December 31, 2020 (4,529 ) (8 ) (2,749 ) (7,286 ) (3,071 ) (10,357 ) Foreign currency translation (2,147 ) - - (2,147 ) - (2,147 ) Reclassification to operations - 8 - 8 - 8 Pension remeasurement - - (647 ) (647 ) (443 ) (1,090 ) Balance at September 30, 2021 $ (6,676 ) $ - $ (3,396 ) $ (10,072 ) $ (3,514 ) $ (13,586 )

Note 12 - Segment Reporting

Note 12 - Segment Reporting	9 Months Ended
	Sep. 30, 2021
Notes to Financial Statements
Segment Reporting Disclosure [Text Block]	12. The Company provides business process outsourcing services (“BPO”) to clients in various industries and geographical locations. Our approach is focused on providing our clients with the best possible combination of services and delivery locations to meet our clients' needs in the best and most efficient manner. Our Global Chief Executive Officer (CEO) and President, who has been identified as the Chief Operating Decision Maker ("CODM"), reviews financial information mainly on a geographical basis. Our operating business model is focused on the geographies in which we operate. Our CODM reviews the performance and makes resource allocation geography-wise, hence the geographical level represents the operating segments of Startek Inc. We report our results of operations in six reportable segments, as follows: Three Months Ended Nine Months Ended September 30, September 30, 2021 2020 2021 2020 Revenue: Americas 54,743 64,597 203,348 191,244 India & Sri Lanka 29,471 19,821 75,032 60,771 Malaysia 12,721 13,933 41,502 37,835 Middle East 54,829 43,665 143,783 114,425 Argentina & Peru 9,758 9,312 27,060 28,517 Rest of World 11,265 11,359 34,163 32,961 Total $ 172,787 $ 162,687 $ 524,888 $ 465,753 Three Months Ended Nine Months Ended September 30, September 30, 2021 2020 2021 2020 Operating income (loss): Americas (5,070 ) 4,052 2,194 4,723 India & Sri Lanka 3,621 (1,633 ) 4,987 (2,538 ) Malaysia 3,873 3,580 11,701 8,520 Middle East 7,086 3,156 15,836 5,371 Argentina & Peru 557 854 121 494 Rest of World 874 609 2,138 1,335 Segment operating income 10,941 10,618 36,977 17,905 Startek consolidation adjustments Goodwill impairment - - - (22,708 ) Intangible amortization (2,602 ) (2,603 ) (7,745 ) (7,766 ) Total operating income $ 8,339 $ 8,015 $ 29,232 $ (12,569 ) A single client accounted for 19% and 21% of the consolidated total net revenue during the three September 30, 2021 2020, nine September 30, 2021 2020, Property, plant and equipment, net by geography based on the location of the assets are presented below: As on As on September 30, 2021 December 31, 2020 Property, plant and equipment, net: Americas 11,999 14,455 India & Sri Lanka 9,101 8,069 Malaysia 3,106 3,749 Middle East 7,025 4,736 Argentina & Peru 1,604 1,257 Rest of World 2,393 1,959 Total $ 35,228 $ 34,225

Note 13 - Leases

Note 13 - Leases	9 Months Ended
	Sep. 30, 2021
Notes to Financial Statements
Lessee, Operating Leases [Text Block]	13. We have operating and finance leases for service centers, corporate offices, and certain equipment. Our leases have remaining lease terms of 1 year to 10 years, some of which include options to extend the leases for up to 3-5 years, and some of which include options to terminate the leases within 1 year. The components of lease expense were as follows: Three Months Ended September 30, 2021 Three Months Ended September 30, 2020 Nine Months Ended September 30, 2021 Nine Months Ended September 30, 2020 Operating lease cost $ 6,022 $ 6,920 $ 19,310 $ 21,290 Finance lease cost: Amortization of right-of-use assets 207 166 546 834 Interest on lease liabilities 13 18 45 92 Total finance lease cost $ 220 $ 184 $ 591 $ 926 Supplemental cash flow information related to leases was as follows: Nine Months Ended September 30, 2021 Nine Months Ended September 30, 2020 Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from operating leases 19,085 21,040 Operating cash flow from finance leases 45 92 Financing cash flows from finance leases 387 926 Right-of-use assets obtained in exchange for lease obligations: Operating leases 4,990 17,393 Finance leases - - Supplemental balance sheet information related to leases was as follows: As of September 30, 2021 As of December 31, 2020 Operating leases Operating lease right-of-use assets $ 56,775 $ 69,376 Operating lease liabilities - Current 17,825 19,327 Operating lease liabilities - Non-current 41,176 52,052 Total operating lease liabilities $ 59,001 $ 71,379 Finance Leases Property and equipment, at cost 4,130 4,351 Accumulated depreciation (3,485 ) (3,010 ) Property and equipment, at net $ 645 $ 1,341 Finance lease liabilities - Current 519 516 Finance lease liabilities - Non-current 40 430 Total finance lease liabilities $ 559 $ 946 Weighted average remaining lease term As of September 30, 2021 As of December 31, 2020 Operating leases (in years) 3.68 4.18 Finance leases (in years) 0.17 0.92 Weighted average discount rate Operating leases 7.0 % 6.9 % Finance leases 6.0 % 6.0 % Maturities of lease liabilities were as follows: Operating Leases Finance Leases Year ending December 31, Remainder of 2021 5,619 145 2022 17,777 441 2023 14,616 - 2024 12,433 - 2025 6,129 - Thereafter 3,378 - Total lease payments 59,952 586 Less imputed interest (951 ) (27 ) Total $ 59,001 $ 559

Note 14 - Investment in Equity-

Note 14 - Investment in Equity-accounted Investees	9 Months Ended
	Sep. 30, 2021
Notes to Financial Statements
Equity Method Investments and Joint Ventures Disclosure [Text Block]	14. Following are the entity wise details of equity-accounted investees: % of ownership interest Carrying amount Name of entity September 30, 2021 December 31, 2020 September 30, 2021 December 31, 2020 a) CSS Corp LP 61.35 % 0 % 25,006 - b) Immaterial associates - 111 Carrying amount of investment in equity-accounted investees 25,006 111 Three months ended September 30, 2021 Three months ended September 30, 2020 Nine months ended September 30, 2021 Nine months ended September 30, 2020 Aggregate amounts of the group’s share of loss of equity-accounted investees (46 ) (5 ) (1 ) (25 ) a) CSS Corp LP On February 25, 2021, The Company and CSP Alpha Holdings Pte. Ltd., a subsidiary of the Company, participated in this transaction by (i) contributing $25 million to acquire approximately 62.5%* August 19, 2022, April 19, 2023, not *Subsequently reduced to 61.35% The Company has assessed CSS Corp LP to be a variable interest entity (‘VIE’) and per ASC 810 10 25 44 not not 323 30 S99 1. Summarised financial position September 30, 2021 December 31, 2020 Current assets 55 - Non-current assets 40,772 - Current and non-current liabilities (68 ) - Net assets 40,759 - Reconciliation to carrying amounts September 30, 2021 December 31, 2020 Opening net assets - - Acquired during the year 40,750 - Share of profit of equity-accounted investees 9 - Other comprehensive income - - 40,759 - Company share in % 61.35 % 0 % Company share 25,006 - Carrying amount of investment in equity-accounted investee 25,006 - Summarized statement of comprehensive income Three months ended September 30, 2021 Three months ended September 30, 2020 Nine months ended September 30, 2021 Nine months ended September 30, 2020 Revenue - - - - Other income (67 ) - 72 - Expenses (9 ) - (63 ) - Profit for the period (76 ) - 9 - Other comprehensive income - - - - Total comprehensive income for the period (76 ) - 9 - Aggregate amounts of the Company share of profit/ (loss) of equity-accounted investee (46 ) - 6 - b) Individually immaterial associates The Company has individually immaterial investments in equity-accounted investee in Australia. It has 33.33% interest in Queensland Partnership Group Pty. Ltd and 16.67% interest in Services Queensland Partnership in Australia. The Company's share of profit/loss of equity-accounted investee, is accounted under the “equity method” as per which the share of profit of equity-accounted investee has been added to the cost. September 30, 2021 December 31, 2020 Carrying amount of individually immaterial investment in equity-accounted investee - 111 Three months ended September 30, 2021 Three months ended September 30, 2020 Nine months ended September 30, 2021 Nine months ended September 30, 2020 Aggregate amounts of share of: Loss of equity-accounted investee - (5 ) (7 ) (25 ) Other comprehensive income - - - - - (5 ) (7 ) (25 )

Note 15 - Common Stock

Note 15 - Common Stock	9 Months Ended
	Sep. 30, 2021
Notes to Financial Statements
Stockholders' Equity Note Disclosure [Text Block]	15. Share Repurchase Plan In the year 2004, 10b5 1 August 26, 2021, $2 Our stock repurchase programs are intended to programmatically offset the impact of dilution from our equity compensation programs and, subject to market conditions and other factors, to make opportunistic and programmatic repurchases of our common stock to reduce our outstanding share count. Any repurchased shares will be held as treasury stock and will be available for general corporate purposes. Our stock repurchase plan may During the three September 30, 2021, Stock repurchase activity during the three September 30, 2021 Period Ended Total Number of Shares Purchased Average Price Paid per Share (1) Total Number of Shares Purchased as Part of Publicly Announced Programs Maximum Dollar Value that May Yet be Purchased Under the Programs August 31, 2021 15,943 $ 6.06 15,943 $ 24,903,328 September 30, 2021 41,816 $ 5.49 41,816 $ 24,672,449 57,759 57,759 1.

Note 16 - Subsequent Events

Note 16 - Subsequent Events	9 Months Ended
	Sep. 30, 2021
Notes to Financial Statements
Subsequent Events [Text Block]	16. None.

Significant Accounting Policies

Significant Accounting Policies (Policies)	9 Months Ended
	Sep. 30, 2021
Accounting Policies [Abstract]
Use of Estimates, Policy [Policy Text Block]	Use of Estimates The preparation of consolidated financial statements in accordance with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements. Significant items subject to such estimates and assumptions include the useful lives of property, plant and equipment, intangibles, impairment of goodwill, valuation allowances for deferred tax assets, leases and provision for doubtful debts, and restructuring costs. Management believes that the estimates used in the preparation of the consolidated financial statements are reasonable, and management has made assumptions about the possible effects of the novel coronavirus (“COVID- 19”
Revenue from Contract with Customer [Policy Text Block]	Revenue The Company utilizes a five 606, 4
Lessee, Leases [Policy Text Block]	Leases We determine if an arrangement is a lease at inception. Operating leases are included in right-of-use (“ROU”) assets, current maturity of operating lease liabilities, and operating lease liabilities in our consolidated balance sheet. Finance leases are included in property plant and equipment, long-term debt, accrued expenses, and other current liabilities in our consolidated balance sheet. ROU assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized at the commencement date based on the present value of remaining lease payments over the balance lease term. As most of our leases do not may The Company elected the practical expedient permitted under the transition guidance under Topic 842, not 12 not not not We have lease agreements with lease and non-lease components, which are generally accounted for separately. Rent discounts and deferment of rent that were received due to COVID- 19 13
Business Combinations Policy [Policy Text Block]	Business Combinations The Company accounts for business combinations under the acquisition method of accounting in accordance with ASC 805,
Goodwill and Intangible Assets, Policy [Policy Text Block]	Goodwill and Intangible Assets Goodwill represents the cost of acquired businesses in excess of the fair value of identifiable tangible and intangible net assets purchased. Goodwill is not December 31, not not not 3 3
Foreign Currency Transactions and Translations Policy [Policy Text Block]	Foreign Currency Matters The Company has operations in Argentina and its functional currency has historically been the Argentine Peso. The Company monitors inflation rates in countries where it operates as required by US GAAP. Under ASC 830 10 45 12, three 100%. July 1, 2018. 830, not
Equity Method Investments [Policy Text Block]	Investment in equity-accounted investees Investment in equity-accounted investee is an entity over which the Company has significant influence and which is neither a subsidiary nor a joint arrangement. Significant influence is the power to participate in the investee's financial and operating policy decisions of the investee but is not Investment in equity-accounted investee is accounted using the equity method of accounting. Under the equity method, the investment in equity-accounted investees is initially recognized at cost and adjusted thereafter for the post-acquisition changes in the Company’s share of net assets of the equity-accounted investees. Goodwill relating to an investment in equity-accounted investees, if any, is included in the carrying amount of the investment and is neither amortized nor individually tested for impairment. The consolidated statement of income (loss) reflects the Company’s share of the results of operations of the equity-accounted investees. When there has been a change recognized directly in the equity of the equity-accounted investees, the Company recognizes its share of any changes and discloses this, when applicable, in the statement of stockholders' equity. Unrealized gains and losses resulting from transactions between the Company and the equity-accounted investment are eliminated to the extent of the interest in the equity-accounted investees. The Company’s share of profit/loss of equity-accounted investees is shown on the face of the consolidated statement of income (loss). The financial statements of the equity-accounted investee are prepared for the same reporting period as the Company. When necessary, adjustments are made to bring the accounting policies in line with those of the Company. After the application of the equity method, the Company determines at each reporting date whether there is any objective evidence that the investment in equity-accounted investees is impaired if there has been other than a temporary decline in carrying value. If this is the case, the Company calculates the amount of impairment as the difference between the recoverable amount of the associate and its carrying value and recognizes the amount in the ‘share of income/ (loss) of equity-accounted investees' in the consolidated statement of income (loss).
Share-based Payment Arrangement [Policy Text Block]	Stock-Based Compensation We recognize expenses related to all share-based payments to employees, including grants of employee stock options, based on the grant-date fair values amortized straight-line over the period during which the employees are required to provide services in exchange for the equity instruments. We include an estimate of forfeitures when calculating compensation expenses. We use the Black-Scholes method for valuing stock-based awards. See Note 10,
Common Stock Warrant Accounting, Policy [Policy Text Block]	Common Stock Warrant Accounting We account for common stock warrants as equity instruments, based on the specific terms of our warrant agreement. For more information refer to Note 10,
New Accounting Pronouncements, Policy [Policy Text Block]	Recent Accounting Pronouncements In June 2016, 2016 13, 326 2016 13" December 15, 2022, not 2016 13 In March 2020, No. 2020 04, not not December 31, 2022.

Note 3 - Goodwill and Intangi_2

Note 3 - Goodwill and Intangible Assets (Tables)	9 Months Ended
	Sep. 30, 2021
Notes Tables
Schedule of Goodwill [Table Text Block]	Reporting Units September 30, 2021 December 31, 2020 Americas 64,315 64,315 India 12,554 12,554 Malaysia 47,543 47,543 Saudi Arabia 54,840 54,840 Australia 4,145 4,145 Total $ 183,397 $ 183,397 September 30, 2021 December 31, 2020 Opening balance 183,397 219,341 Impairment - (35,944 ) Ending balance $ 183,397 $ 183,397
Schedule of Finite-Lived Intangible Assets [Table Text Block]	As of September 30, 2021 Gross Intangibles Accumulated Amortization Net Intangibles Weighted Average Amortization Period (years) Customer relationships 66,220 20,479 45,741 6.5 Brand 49,500 14,150 35,350 7.1 Trademarks 13,210 2,816 10,394 7.5 Other intangibles 2,130 920 1,210 4.9 $ 131,060 $ 38,365 $ 92,695 As of December 31, 2020 Gross Intangibles Accumulated Amortization Net Intangibles Weighted Average Amortization Period (years) Customer relationships 66,220 16,289 49,931 6.5 Brand 49,500 11,408 38,092 7.1 Trademarks 13,210 2,155 11,055 7.5 Other intangibles 2,130 768 1,362 4.9 $ 131,060 $ 30,620 $ 100,440
Schedule of Finite-Lived Intangible Assets, Future Amortization Expense [Table Text Block]	Years ending December 31, Amount Remainder of 2021 2,602 2022 10,350 2023 10,306 2024 10,252 2025 10,252 Thereafter 48,933

Note 4 - Revenue (Tables)

Note 4 - Revenue (Tables)	9 Months Ended
	Sep. 30, 2021
Notes Tables
Disaggregation of Revenue [Table Text Block]	Three Months Ended September 30, Nine Months Ended September 30, Vertical: 2021 2020 2021 2020 Telecom 56,676 54,834 161,961 160,362 E-commerce & Consumer 22,434 23,320 74,757 71,884 Healthcare & Education 15,315 18,774 73,020 44,757 Media & Cable 22,863 25,536 72,435 70,801 Financial & Business Services 17,161 12,208 48,374 36,034 Travel & Hospitality 12,027 15,063 33,066 45,028 Technology, IT & Related Services 5,125 4,813 15,064 14,310 All other verticals 21,347 8,549 47,202 23,750 Gross revenue 172,948 163,097 525,879 466,926 Less: Warrant contra revenue (161 ) (410 ) (991 ) (1,173 ) Net revenue $ 172,787 $ 162,687 $ 524,888 $ 465,753

Note 5 - Net Income (Loss) Pe_2

Note 5 - Net Income (Loss) Per Share (Tables)	9 Months Ended
	Sep. 30, 2021
Notes Tables
Schedule of Earnings Per Share, Basic and Diluted [Table Text Block]	Three Months Ended September 30, Nine Months Ended September 30, 2021 2020 2021 2020 Shares used in basic earnings per share calculation 40,788 40,275 40,723 39,143 Effect of dilutive securities: Stock options 306 351 448 - Restricted stock/Deferred stock units - - - - Total effects of dilutive securities 306 351 448 - Shares used in dilutive earnings per share calculation 41,094 40,626 41,171 39,143
Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table Text Block]	Three Months Ended September 30, Nine Months Ended September 30, 2021 2020 2021 2020 Anti-dilutive securities: Stock options and warrants 48 211 70 2,334

Note 6 - Impairment Losses & _2

Note 6 - Impairment Losses & Restructuring/Exit Cost (Tables)	9 Months Ended
	Sep. 30, 2021
Notes Tables
Restructuring and Related Costs [Table Text Block]	Employee related Facilities related Total Balance as of December 31, 2020 - 25 25 Accruals/(reversals) 1,926 38 1,964 Payments (1,868 ) (63 ) (1,931 ) Balance as of September 30, 2021 $ 58 $ - $ 58 Employee related Facilities related Total Balance at December 31, 2019 1,326 514 1,840 Accruals/(reversals) 1,499 356 1,855 Payments (2,825 ) (845 ) (3,670 ) Balance at December 31, 2020 $ - $ 25 $ 25

Note 7 - Derivative Instrumen_2

Note 7 - Derivative Instruments (Tables)	9 Months Ended
	Sep. 30, 2021
Notes Tables
Schedule of Cash Flow Hedges Included in Accumulated Other Comprehensive Income (Loss) [Table Text Block]	Gain (Loss) Recognized in AOCI, net of tax Gain (Loss) Recognized in AOCI, net of tax Gain/ (Loss) Reclassified from AOCI into Income Gain/ (Loss) Reclassified from AOCI into Income Nine Months Ended September 30, 2021 Nine Months Ended September 30, 2020 Nine Months Ended September 30, 2021 Nine Months Ended September 30, 2020 Cash flow hedges: Foreign exchange contracts $ - $ (434 ) $ - $ (143 )
Schedule of Derivative Instruments [Table Text Block]	Derivatives not designated under ASC 815 For the Three Months Ended September 30, 2021 For the Three Months Ended September 30, 2020 For the Nine months ended September 30, 2021 For the Nine Months Ended September 30, 2020 Foreign currency forward contracts $ - $ (578 ) $ - $ (110 ) Interest rate swap $ - $ (2 ) $ - $ (424 )

Note 9 - Debt (Tables)

Note 9 - Debt (Tables)	9 Months Ended
	Sep. 30, 2021
Notes Tables
Schedule of Debt [Table Text Block]	September 30, 2021 December 31, 2020 Short term debt Working capital facilities 3,929 15,505 Current portion of long term debt Current maturity of long term loan - - Current maturity of equipment loan 1,698 1,664 Current maturity of finance lease obligations 519 516 Total $ 6,146 17,685 Long term debt Term loan, net of debt issuance costs 162,515 $ 114,930 Equipment loan 1,685 2,955 Finance lease obligations 40 430 Total $ 164,240 $ 118,315
Contractual Obligation, Fiscal Year Maturity [Table Text Block]	Years Amount Remainder of 2021 - 2022 4,125 2023 22,688 2024 30,937 2025 57,750 2026 49,500 Total $ 165,000
Schedule of Debt Issuance Cost [Table Text Block]	September 30, 2021 December 31, 2020 Opening balance 2,670 4,125 Add: Debt issuance cost (refinancing of term loan) 11,269 - Less: Expensed out (ASC 470 - extinguishment or modification) (10,937 ) - Less: Amortisation of debt issuance cost (517 ) (1,455 ) Closing balance $ 2,485 $ 2,670

Note 11 - Accumulated Other C_2

Note 11 - Accumulated Other Comprehensive Loss (Tables)	9 Months Ended
	Sep. 30, 2021
Notes Tables
Comprehensive Income (Loss) [Table Text Block]	Foreign Currency Translation Adjustment Derivatives Accounted for as Cash Flow Hedges Defined Benefit Plan Equity attributable to Startek shareholders Non-controlling interests Total Balance at December 31, 2020 (4,529 ) (8 ) (2,749 ) (7,286 ) (3,071 ) (10,357 ) Foreign currency translation (2,147 ) - - (2,147 ) - (2,147 ) Reclassification to operations - 8 - 8 - 8 Pension remeasurement - - (647 ) (647 ) (443 ) (1,090 ) Balance at September 30, 2021 $ (6,676 ) $ - $ (3,396 ) $ (10,072 ) $ (3,514 ) $ (13,586 )

Note 12 - Segment Reporting (Ta

Note 12 - Segment Reporting (Tables)	9 Months Ended
	Sep. 30, 2021
Notes Tables
Schedule of Segment Reporting Information, by Segment [Table Text Block]	Three Months Ended Nine Months Ended September 30, September 30, 2021 2020 2021 2020 Revenue: Americas 54,743 64,597 203,348 191,244 India & Sri Lanka 29,471 19,821 75,032 60,771 Malaysia 12,721 13,933 41,502 37,835 Middle East 54,829 43,665 143,783 114,425 Argentina & Peru 9,758 9,312 27,060 28,517 Rest of World 11,265 11,359 34,163 32,961 Total $ 172,787 $ 162,687 $ 524,888 $ 465,753 Three Months Ended Nine Months Ended September 30, September 30, 2021 2020 2021 2020 Operating income (loss): Americas (5,070 ) 4,052 2,194 4,723 India & Sri Lanka 3,621 (1,633 ) 4,987 (2,538 ) Malaysia 3,873 3,580 11,701 8,520 Middle East 7,086 3,156 15,836 5,371 Argentina & Peru 557 854 121 494 Rest of World 874 609 2,138 1,335 Segment operating income 10,941 10,618 36,977 17,905 Startek consolidation adjustments Goodwill impairment - - - (22,708 ) Intangible amortization (2,602 ) (2,603 ) (7,745 ) (7,766 ) Total operating income $ 8,339 $ 8,015 $ 29,232 $ (12,569 ) As on As on September 30, 2021 December 31, 2020 Property, plant and equipment, net: Americas 11,999 14,455 India & Sri Lanka 9,101 8,069 Malaysia 3,106 3,749 Middle East 7,025 4,736 Argentina & Peru 1,604 1,257 Rest of World 2,393 1,959 Total $ 35,228 $ 34,225

Note 13 - Leases (Tables)

Note 13 - Leases (Tables)	9 Months Ended
	Sep. 30, 2021
Notes Tables
Lease, Cost [Table Text Block]	Three Months Ended September 30, 2021 Three Months Ended September 30, 2020 Nine Months Ended September 30, 2021 Nine Months Ended September 30, 2020 Operating lease cost $ 6,022 $ 6,920 $ 19,310 $ 21,290 Finance lease cost: Amortization of right-of-use assets 207 166 546 834 Interest on lease liabilities 13 18 45 92 Total finance lease cost $ 220 $ 184 $ 591 $ 926 Nine Months Ended September 30, 2021 Nine Months Ended September 30, 2020 Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from operating leases 19,085 21,040 Operating cash flow from finance leases 45 92 Financing cash flows from finance leases 387 926 Right-of-use assets obtained in exchange for lease obligations: Operating leases 4,990 17,393 Finance leases - -
Assets And Liabilities, Lessee [Table Text Block]	As of September 30, 2021 As of December 31, 2020 Operating leases Operating lease right-of-use assets $ 56,775 $ 69,376 Operating lease liabilities - Current 17,825 19,327 Operating lease liabilities - Non-current 41,176 52,052 Total operating lease liabilities $ 59,001 $ 71,379 Finance Leases Property and equipment, at cost 4,130 4,351 Accumulated depreciation (3,485 ) (3,010 ) Property and equipment, at net $ 645 $ 1,341 Finance lease liabilities - Current 519 516 Finance lease liabilities - Non-current 40 430 Total finance lease liabilities $ 559 $ 946 Weighted average remaining lease term As of September 30, 2021 As of December 31, 2020 Operating leases (in years) 3.68 4.18 Finance leases (in years) 0.17 0.92 Weighted average discount rate Operating leases 7.0 % 6.9 % Finance leases 6.0 % 6.0 %
Finance Lease, Liability, Fiscal Year Maturity [Table Text Block]	Operating Leases Finance Leases Year ending December 31, Remainder of 2021 5,619 145 2022 17,777 441 2023 14,616 - 2024 12,433 - 2025 6,129 - Thereafter 3,378 - Total lease payments 59,952 586 Less imputed interest (951 ) (27 ) Total $ 59,001 $ 559

Note 14 - Investment in Equit_2

Note 14 - Investment in Equity-accounted Investees (Tables)	9 Months Ended
	Sep. 30, 2021
Notes Tables
Equity Method Investments [Table Text Block]	% of ownership interest Carrying amount Name of entity September 30, 2021 December 31, 2020 September 30, 2021 December 31, 2020 a) CSS Corp LP 61.35 % 0 % 25,006 - b) Immaterial associates - 111 Carrying amount of investment in equity-accounted investees 25,006 111 Three months ended September 30, 2021 Three months ended September 30, 2020 Nine months ended September 30, 2021 Nine months ended September 30, 2020 Aggregate amounts of the group’s share of loss of equity-accounted investees (46 ) (5 ) (1 ) (25 ) Summarised financial position September 30, 2021 December 31, 2020 Current assets 55 - Non-current assets 40,772 - Current and non-current liabilities (68 ) - Net assets 40,759 - Reconciliation to carrying amounts September 30, 2021 December 31, 2020 Opening net assets - - Acquired during the year 40,750 - Share of profit of equity-accounted investees 9 - Other comprehensive income - - 40,759 - Company share in % 61.35 % 0 % Company share 25,006 - Carrying amount of investment in equity-accounted investee 25,006 - Summarized statement of comprehensive income Three months ended September 30, 2021 Three months ended September 30, 2020 Nine months ended September 30, 2021 Nine months ended September 30, 2020 Revenue - - - - Other income (67 ) - 72 - Expenses (9 ) - (63 ) - Profit for the period (76 ) - 9 - Other comprehensive income - - - - Total comprehensive income for the period (76 ) - 9 - Aggregate amounts of the Company share of profit/ (loss) of equity-accounted investee (46 ) - 6 - September 30, 2021 December 31, 2020 Carrying amount of individually immaterial investment in equity-accounted investee - 111 Three months ended September 30, 2021 Three months ended September 30, 2020 Nine months ended September 30, 2021 Nine months ended September 30, 2020 Aggregate amounts of share of: Loss of equity-accounted investee - (5 ) (7 ) (25 ) Other comprehensive income - - - - - (5 ) (7 ) (25 )

Note 15 - Common Stock (Tables)

Note 15 - Common Stock (Tables)	9 Months Ended
	Sep. 30, 2021
Notes Tables
Class of Treasury Stock [Table Text Block]	Period Ended Total Number of Shares Purchased Average Price Paid per Share (1) Total Number of Shares Purchased as Part of Publicly Announced Programs Maximum Dollar Value that May Yet be Purchased Under the Programs August 31, 2021 15,943 $ 6.06 15,943 $ 24,903,328 September 30, 2021 41,816 $ 5.49 41,816 $ 24,672,449 57,759 57,759

Note 3 - Goodwill and Intangi_3

Note 3 - Goodwill and Intangible Assets (Details Textual) - USD ($) $ in Thousands	3 Months Ended	9 Months Ended		12 Months Ended
	Sep. 30, 2021	Sep. 30, 2021	Sep. 30, 2020	Dec. 31, 2020
Goodwill Impairment Analysis, Period for Which Revenue, Operating Margins and Cash Flows Are Projected (Year)		5 years
Goodwill, Impairment Loss	$ 0	$ 0	$ 22,708	$ 35,944
Impairment of Intangible Assets, Finite-lived		$ 0

Note 3 - Goodwill and Intangi_4

Note 3 - Goodwill and Intangible Assets - Goodwill (Details) - USD ($) $ in Thousands	3 Months Ended	9 Months Ended		12 Months Ended
	Sep. 30, 2021	Sep. 30, 2021	Sep. 30, 2020	Dec. 31, 2020
Goodwill	$ 183,397	$ 183,397		$ 183,397
Goodwill		183,397	$ 219,341	219,341
Impairment	0	0	$ (22,708)	(35,944)
Americas [Member]
Goodwill	64,315	64,315		64,315
Goodwill		64,315
INDIA
Goodwill	12,554	12,554		12,554
Goodwill		12,554
Malaysia 1 [Member]
Goodwill	47,543	47,543		47,543
Goodwill		47,543
SAUDI ARABIA
Goodwill	54,840	54,840		54,840
Goodwill		54,840
AUSTRALIA
Goodwill	$ 4,145	4,145		$ 4,145
Goodwill		$ 4,145

Note 3 - Goodwill and Intangi_5

Note 3 - Goodwill and Intangible Assets - Summary of Intangible Assets (Details) - USD ($) $ in Thousands	9 Months Ended	12 Months Ended
	Sep. 30, 2021	Dec. 31, 2020
Gross Intangibles	$ 131,060	$ 131,060
Accumulated Amortization	38,365	30,620
Net Intangibles	92,695	100,440
Customer Relationships [Member]
Gross Intangibles	66,220	66,220
Accumulated Amortization	20,479	16,289
Net Intangibles	$ 45,741	$ 49,931
Weighted Average Amortization Period (Year)	6 years 6 months	6 years 6 months
Brand [Member]
Gross Intangibles	$ 49,500	$ 49,500
Accumulated Amortization	14,150	11,408
Net Intangibles	$ 35,350	$ 38,092
Weighted Average Amortization Period (Year)	7 years 1 month 6 days	7 years 1 month 6 days
Trademarks [Member]
Gross Intangibles	$ 13,210	$ 13,210
Accumulated Amortization	2,816	2,155
Net Intangibles	$ 10,394	$ 11,055
Weighted Average Amortization Period (Year)	7 years 6 months	7 years 6 months
Other Intangible Assets [Member]
Gross Intangibles	$ 2,130	$ 2,130
Accumulated Amortization	920	768
Net Intangibles	$ 1,210	$ 1,362
Weighted Average Amortization Period (Year)	4 years 10 months 24 days	4 years 10 months 24 days

Note 3 - Goodwill and Intangi_6

Note 3 - Goodwill and Intangible Assets - Expected Future Amortization of Intangible Assets (Details) $ in Thousands	Sep. 30, 2021USD ($)
Remainder of 2021	$ 2,602
2022	10,350
2023	10,306
2024	10,252
2025	10,252
Thereafter	$ 48,933

Note 4 - Revenue - Disaggregate

Note 4 - Revenue - Disaggregated Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Revenue	$ 172,948	$ 163,097	$ 525,879	$ 466,926
Warrant contra revenue	(161)	(410)	(991)	(1,173)
Net revenue	172,787	162,687	524,888	465,753
Communications [Member]
Revenue	56,676	54,834	161,961	160,362
E-Commerce and Consumer [Member]
Revenue	22,434	23,320	74,757	71,884
Health Care and Education [Member]
Revenue	15,315	18,774	73,020	44,757
Media [Member]
Revenue	22,863	25,536	72,435	70,801
Financial and Business Service [Member]
Revenue	17,161	12,208	48,374	36,034
Travel and Hospitality [Member]
Revenue	12,027	15,063	33,066	45,028
Technology, IT and Related Service [Member]
Revenue	5,125	4,813	15,064	14,310
Other Sector [Member]
Revenue	$ 21,347	$ 8,549	$ 47,202	$ 23,750

Note 5 - Net Income (Loss) Pe_3

Note 5 - Net Income (Loss) Per Share - Basic and Diluted Earnings Per Share (Details) - shares shares in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Weighted average common shares outstanding - basic (in shares)	40,788	40,275	40,723	39,143
Total effects of dilutive securities (in shares)	306	351	448	0
Shares used in dilutive earnings per share calculation (in shares)	41,094	40,626	41,171	39,143
Share-based Payment Arrangement, Option [Member]
Effect of dilutive securities (in shares)	306	351	448	0
Restricted Stock/Deferred Stock Units [Member]
Effect of dilutive securities (in shares)	0	0	0	0

Note 5 - Net Income (Loss) Pe_4

Note 5 - Net Income (Loss) Per Share - Summary of Anti-dilutive Securities (Details) - shares shares in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Stock Options and Warrants [Member]
Stock options and warrants (in shares)	48	211	70	2,334

Note 6 - Impairment Losses & _3

Note 6 - Impairment Losses & Restructuring/Exit Cost (Details Textual) - USD ($) $ in Thousands	3 Months Ended	9 Months Ended		12 Months Ended
	Sep. 30, 2021	Sep. 30, 2021	Sep. 30, 2020	Dec. 31, 2020
Goodwill, Impairment Loss	$ 0	$ 0	$ 22,708	$ 35,944
Employee Severance [Member]
Restructuring and Related Cost, Expected Cost Remaining	$ 58	$ 58

Note 6 - Impairment Losses & _4

Note 6 - Impairment Losses & Restructuring Exit Cost - Restructuring and Related Costs (Details) - USD ($) $ in Thousands	9 Months Ended	12 Months Ended
	Sep. 30, 2021	Dec. 31, 2020
Balance	$ 25	$ 1,840
Accruals/(reversals)	1,964	1,855
Payments	(1,931)	(3,670)
Ending balance	58	25
Employee Severance [Member]
Balance	0	1,326
Accruals/(reversals)	1,926	1,499
Payments	(1,868)	(2,825)
Ending balance	58	0
Facility Closing [Member]
Balance	25	514
Accruals/(reversals)	38	356
Payments	(63)	(845)
Ending balance	$ 0	$ 25

Note 7 - Derivative Instrumen_3

Note 7 - Derivative Instruments (Details Textual) $ in Thousands	9 Months Ended
	Sep. 30, 2021USD ($)
Designated as Hedging Instrument [Member] | Cash Flow Hedging [Member] | Foreign Exchange Contract [Member]
Derivative, Notional Amount	$ 0
Designated as Hedging Instrument [Member] | Cash Flow Hedging [Member] | Foreign Exchange Contract [Member] | Minimum [Member]
Derivative, Term of Contract (Month)	3 months
Designated as Hedging Instrument [Member] | Cash Flow Hedging [Member] | Foreign Exchange Contract [Member] | Maximum [Member]
Derivative, Term of Contract (Month)	12 months
Not Designated as Hedging Instrument [Member] | Foreign Exchange Forward [Member] | Maximum [Member]
Derivative, Term of Contract (Month)	3 years

Note 7 - Derivative Instrumen_4

Note 7 - Derivative Instruments - Effect of Derivative Instruments Designated as Cash Flow Hedges (Details) - Designated as Hedging Instrument [Member] - Cash Flow Hedging [Member] - Foreign Exchange Contract [Member] - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020
Gain (Loss) Recognized in AOCI, net of tax	$ 0	$ (434)
Gain/ (Loss) Reclassified from AOCI into Income	$ 0	$ (143)

Note 7 - Derivative Instrumen_5

Note 7 - Derivative Instruments - Summary of Non-designated Hedges (Details) - Not Designated as Hedging Instrument [Member] - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Foreign Exchange Forward [Member]
Realized gains and losses	$ 0	$ (578)	$ 0	$ (110)
Interest Rate Swap [Member]
Realized gains and losses	$ 0	$ (2)	$ 0	$ (424)

Note 9 - Debt (Details Textual)

Note 9 - Debt (Details Textual) - USD ($) $ in Thousands	Feb. 18, 2021	Sep. 30, 2021	Dec. 31, 2020	Nov. 02, 2020	Dec. 31, 2019	Dec. 27, 2018
Short-term Debt, Total		$ 3,929	$ 15,505
Loans Payable [Member] | London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument, Basis Spread on Variable Rate		4.50%
Senior Debt Facility [Member]
Debt Instrument, Face Amount	$ 185,000
Debt Issuance Costs, Net, Total		$ 2,485	$ 2,670		$ 4,125
Senior Debt Facility [Member] | At 21 and 24 Months From Closing [Member]
Debt Instrument, Amortization, Percent	2.50%
Senior Debt Facility [Member] | At 27, 30, 33, and 36 Months From Closing [Member]
Debt Instrument, Amortization, Percent	3.75%
Senior Debt Facility [Member] | At 39, 42, 45, 48, and 51 Months From Closing [Member]
Debt Instrument, Amortization, Percent	5.00%
Senior Debt Facility [Member] | At 54 Months From Closing [Member]
Debt Instrument, Amortization, Percent	10.00%
Senior Debt Facility [Member] | At 57 Months From Closing [Member]
Debt Instrument, Amortization, Percent	15.00%
Senior Debt Facility [Member] | London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument, Basis Spread on Variable Rate	4.50%
Senior Debt Facility [Member] | Revolving Credit Facility [Member]
Line of Credit Facility, Maximum Borrowing Capacity	$ 20,000
Senior Debt Facility [Member] | Loans Payable [Member]
Debt Instrument, Face Amount	165,000
Debt Issuance Costs, Net, Total	11,300
Interest Expense, Debt, Total	8,500
Senior Term Agreement [Member] | Loans Payable [Member]
Debt Issuance Costs, Net, Total		2,500
Interest Expense, Debt, Total	$ 2,500
Non-recourse Factoring [Member]
Long-term Debt, Gross		20,200
BMO Equipment Loan [Member] | Secured Debt [Member]
Debt Instrument, Face Amount						$ 2,060
Long-term Debt, Gross		100
Debt Instrument, Interest Rate, Stated Percentage						7.57%
Long-term Debt, Term (Year)						2 years 6 months
Equipment Loan [Member] | Secured Debt [Member]
Debt Instrument, Face Amount				$ 4,000
Long-term Debt, Gross		$ 3,300
Debt Instrument, Interest Rate, Stated Percentage				5.27%
Long-term Debt, Term (Year)				34 months
Minimum [Member] | Loans Payable [Member] | London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument, Basis Spread on Variable Rate		3.75%
Maximum [Member] | Loans Payable [Member] | London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument, Basis Spread on Variable Rate		4.50%
Line of Credit [Member]
Line of Credit Facility, Maximum Borrowing Capacity		$ 30,000
Short-term Debt, Total		$ 3,900
Line of Credit [Member] | Minimum [Member]
Debt Instrument, Basis Spread on Variable Rate		3.00%
Line of Credit [Member] | Maximum [Member]
Debt Instrument, Basis Spread on Variable Rate		4.50%

Note 9 - Debt - Summary of Debt

Note 9 - Debt - Summary of Debt (Details) - USD ($) $ in Thousands	Sep. 30, 2021	Dec. 31, 2020
Short-term Debt, Total	$ 3,929	$ 15,505
Current maturity of long term loan	2,217	2,180
Total current debt	6,146	17,685
Long term debt	164,240	118,315
Loans Payable [Member]
Current maturity of long term loan	0	0
Long term debt	162,515	114,930
Secured Debt [Member]
Current maturity of long term loan	1,698	1,664
Long term debt	1,685	2,955
Finance Lease Obligations [Member]
Current maturity of long term loan	519	516
Long term debt	40	430
Working Capital Facilities [Member]
Short-term Debt, Total	$ 3,929	$ 15,505

Note 9 - Debt - Principal Payme

Note 9 - Debt - Principal Payments Due on Term Loan (Details) - Loans Payable [Member] $ in Thousands	Sep. 30, 2021USD ($)
Remainder of 2021	$ 0
2022	4,125
2023	22,688
2024	30,937
2025	57,750
2026	49,500
Total	$ 165,000

Note 9 - Debt - Debt Issuance C

Note 9 - Debt - Debt Issuance Cost (Details) - USD ($) $ in Thousands	9 Months Ended		12 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Dec. 31, 2020
Add: Debt issuance cost (refinancing of term loan)	$ 2,794	$ 0
Less: Amortisation of debt issuance cost	(2,980)	(1,148)
Senior Debt Facility [Member]
Opening balance	2,670	$ 4,125	$ 4,125
Add: Debt issuance cost (refinancing of term loan)	11,269		0
Less: Expensed out (ASC 470 - extinguishment or modification)	(10,937)		0
Less: Amortisation of debt issuance cost	(517)		(1,455)
Closing balance	$ 2,485		$ 2,670

Note 10 - Share-based Compens_2

Note 10 - Share-based Compensation (Details Textual) - USD ($) $ / shares in Units, $ in Thousands	Dec. 31, 2020	Jun. 29, 2020	Feb. 29, 2020	Jan. 01, 2020	May 31, 2019	May 17, 2019	Jan. 23, 2018	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020	Dec. 31, 2019	May 17, 2021
Common Stock, Par or Stated Value Per Share (in dollars per share)	$ 0.01						$ 0.01	$ 0.01		$ 0.01
Warrant Contra Revenue								$ 161	$ 410	$ 991	$ 1,173
Share-based Payment Arrangement, Expense								341		932
Share-based Payment Arrangement, Option [Member]
Share-based Payment Arrangement, Nonvested Award, Option, Cost Not yet Recognized, Amount								$ 1,115		$ 1,115
Share-based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Period for Recognition (Year)										1 year 7 months 28 days
Aegis Stockholder [Member] | The 2019 Equity Offering [Member]
Sale of Stock, Number of Shares Issued in Transaction (in shares)						692,520
Sale of Stock, Price Per Share (in dollars per share)						$ 7.48
CSP Victory Limited [Member]
Sale of Stock, Price Per Share (in dollars per share)		$ 4.87
Stock Issued During Period, Shares, New Issues (in shares)		1,540,041
Amazon Transaction Agreement [Member]
Class of Warrant or Right, Number of Securities Called by Warrants or Rights (in shares)		4,006,051					4,000,000					4,002,964	4,002,964
Class of Warrant or Right, Exercise Price of Warrants or Rights (in dollars per share)		$ 9.94				$ 9.95	$ 9.96
Class of Warrant or Right, Vested During Period (in shares)	213,162		212,953		212,766		425,532
Share-based Compensation Arrangement by Share-based Payment Award, Award Vesting Rights, Expected Proceeds from Transaction Required for Vesting							$ 600,000
Warrant Contra Revenue	$ 1,257		$ 278		$ 730							$ 565
Amazon Transaction Agreement [Member] | Accounting Standards Update 2019-08 [Member]
Warrant Contra Revenue				$ (413)

Note 11 - Accumulated Other C_3

Note 11 - Accumulated Other Comprehensive Loss - Summary of Accumulated Other Comprehensive Loss (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2021USD ($)
Accumulated Foreign Currency Adjustment Attributable to Parent [Member]
Balance	$ (4,529)
Foreign currency translation	(2,147)
Reclassification to operations	0
Pension remeasurement	0
Balance	(6,676)
Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent [Member]
Balance	(8)
Foreign currency translation	0
Reclassification to operations	8
Pension remeasurement	0
Balance	0
Accumulated Defined Benefit Plans Adjustment Attributable to Parent [Member]
Balance	(2,749)
Foreign currency translation	0
Reclassification to operations	0
Pension remeasurement	(647)
Balance	(3,396)
AOCI Attributable to Parent [Member]
Balance	(7,286)
Foreign currency translation	(2,147)
Reclassification to operations	8
Pension remeasurement	(647)
Balance	(10,072)
AOCI Attributable to Noncontrolling Interest [Member]
Balance	(3,071)
Foreign currency translation	0
Reclassification to operations	0
Pension remeasurement	(443)
Balance	(3,514)
AOCI Including Portion Attributable to Noncontrolling Interest [Member]
Balance	(10,357)
Foreign currency translation	(2,147)
Reclassification to operations	8
Pension remeasurement	(1,090)
Balance	$ (13,586)

Note 12 - Segment Reporting (De

Note 12 - Segment Reporting (Details Textual)	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Number of Reportable Segments			6
Revenue from Contract with Customer Benchmark [Member] | Customer Concentration Risk [Member] | Customer One [Member]
Concentration Risk, Percentage	19.00%	21.00%	18.00%	19.00%

Note 12 - Segment Reporting - S

Note 12 - Segment Reporting - Summary of Segment Reporting Information, By Segment (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020	Dec. 31, 2020
Revenue	$ 172,787	$ 162,687	$ 524,888	$ 465,753
Operating income (loss)	8,339	8,015	29,232	(12,569)
Goodwill, Impairment Loss	0		0	22,708	$ 35,944
Property, plant and equipment, net	35,228		35,228		34,225
Operating Segments [Member]
Operating income (loss)	10,941	10,618	36,977	17,905
Segment Reconciling Items [Member]
Goodwill, Impairment Loss	0	0	0	(22,708)
Intangible amortization	(2,602)	(2,603)	(7,745)	(7,766)
Americas [Member]
Property, plant and equipment, net	11,999		11,999		14,455
Americas [Member] | Operating Segments [Member]
Revenue	54,743	64,597	203,348	191,244
Operating income (loss)	(5,070)	4,052	2,194	4,723
India and Sri Lanka [Member]
Property, plant and equipment, net	9,101		9,101		8,069
India and Sri Lanka [Member] | Operating Segments [Member]
Revenue	29,471	19,821	75,032	60,771
Operating income (loss)	3,621	(1,633)	4,987	(2,538)
Malaysia 1 [Member]
Property, plant and equipment, net	3,106		3,106		3,749
Malaysia 1 [Member] | Operating Segments [Member]
Revenue	12,721	13,933	41,502	37,835
Operating income (loss)	3,873	3,580	11,701	8,520
Middle East [Member]
Property, plant and equipment, net	7,025		7,025		4,736
Middle East [Member] | Operating Segments [Member]
Revenue	54,829	43,665	143,783	114,425
Operating income (loss)	7,086	3,156	15,836	5,371
Argentina and Peru [Member]
Property, plant and equipment, net	1,604		1,604		1,257
Argentina and Peru [Member] | Operating Segments [Member]
Revenue	9,758	9,312	27,060	28,517
Operating income (loss)	557	854	121	494
Rest of World [Member]
Property, plant and equipment, net	2,393		2,393		$ 1,959
Rest of World [Member] | Operating Segments [Member]
Revenue	11,265	11,359	34,163	32,961
Operating income (loss)	$ 874	$ 609	$ 2,138	$ 1,335

Note 13 - Leases (Details Textu

Note 13 - Leases (Details Textual)	9 Months Ended
	Sep. 30, 2021
Lessee, Lease, Termination Period (Year)	1 year
Minimum [Member]
Lease, Remaining Lease Term (Year)	1 year
Lessee, Lease, Renewal Term (Year)	3 years
Maximum [Member]
Lease, Remaining Lease Term (Year)	10 years
Lessee, Lease, Renewal Term (Year)	5 years

Note 13 - Leases - Components o

Note 13 - Leases - Components of Lease Expense (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Operating lease cost	$ 6,022	$ 6,920	$ 19,310	$ 21,290
Amortization of right-of-use assets	207	166	546	834
Interest on lease liabilities	13	18	45	92
Total finance lease cost	$ 220	$ 184	591	926
Operating cash flows from operating leases			19,085	21,040
Operating cash flow from finance leases			45	92
Financing cash flows from finance leases			387	926
Operating leases			4,990	17,393
Finance leases			$ 0	$ 0

Note 13 - Leases - Supplemental

Note 13 - Leases - Supplemental Balance Sheet Information (Details) - USD ($) $ in Thousands	Sep. 30, 2021	Dec. 31, 2020
Operating lease right-of-use assets	$ 56,775	$ 69,376
Operating lease liabilities - Current	17,825	19,327
Operating lease liabilities - Non-current	41,176	52,052
Total operating lease liabilities	59,001	71,379
Property and equipment, at cost	4,130	4,351
Accumulated depreciation	(3,485)	(3,010)
Property and equipment, at net	645	1,341
Finance lease liabilities - Current	519	516
Finance lease liabilities - Non-current	40	430
Total finance lease liabilities	$ 559	$ 946
Operating leases (Year)	3 years 8 months 4 days	4 years 2 months 4 days
Finance leases (Year)	2 months 1 day	11 months 1 day
Operating leases	7.00%	6.90%
Finance leases	6.00%	6.00%

Note 13 - Leases - Maturities o

Note 13 - Leases - Maturities of Lease Liabilities (Details) - USD ($) $ in Thousands	Sep. 30, 2021	Dec. 31, 2020
Remainder of 2021, Operating leases	$ 5,619
Remainder of 2021, Finance leases	145
2022, Operating leases	17,777
2022, Finance leases	441
2023, Operating leases	14,616
2023, Finance leases	0
2024, Operating leases	12,433
2024, Finance leases	0
2025, Operating leases	6,129
2025, Finance leases	0
Thereafter, Operating leases	3,378
Thereafter, Finance leases	0
Total lease payments, Operating leases	59,952
Total lease payments, Finance leases	586
Less imputed interest, Operating leases	(951)
Less imputed interest, Finance leases	(27)
Total, Operating leases	59,001	$ 71,379
Total, Finance leases	$ 559	$ 946

Note 14 - Investment in Equit_3

Note 14 - Investment in Equity-accounted Investees (Details Textual) - USD ($) $ in Thousands	Feb. 25, 2021	Sep. 30, 2021	Sep. 30, 2020	Dec. 31, 2020
Payments to Acquire Equity Method Investments		$ 25,000	$ 0
CSP Management Limited [Member]
Payments to Acquire Call Options	$ 5,000
CSS Corp. [Member]
Payments to Acquire Equity Method Investments	$ 25,000
Equity Method Investment, Ownership Percentage	26.00%
CSS Corp LP [Member]
Payments to Acquire Equity Method Investments	$ 25,000
Equity Method Investment, Ownership Percentage	62.50%	61.35%		0.00%
Queensland Partnership Group Pty. Ltd. [Member]
Equity Method Investment, Ownership Percentage		33.33%
Services Queensland Partnership [Member]
Equity Method Investment, Ownership Percentage		16.67%

Note 14 - Investment in Equit_4

Note 14 - Investment in Equity-accounted Investees - Equity-accounted Investees (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020	Dec. 31, 2020	Feb. 25, 2021
Carrying amount of investment in equity-accounted investees	$ 25,006		$ 25,006		$ 111
Aggregate amounts of the group’s share of loss of equity-accounted investees	(46)	$ (5)	(1)	$ (25)
Current assets	207,972		207,972		198,440
Non-current assets	411,856		411,856		406,213
Current and non-current liabilities	(371,760)		(371,760)		(357,771)
Net assets	40,759		40,759		0
Opening net assets			0
Share of profit of equity-accounted investees	3,122	1,752	1,387	(29,417)
Other Comprehensive Income (Loss), Net of Tax, Total	(848)	1,813	(3,229)	(5,162)
Net Assets, Ending Balance	40,759		40,759		0
Revenue	172,948	163,097	525,879	466,926
Operating income/ (loss)	8,339	8,015	29,232	(12,569)
Total comprehensive income for the period	2,274	3,565	(1,842)	(34,579)
Loss of equity-accounted investee	(46)	(5)	(1)	(25)
Equity Method Investment, Aggregate Income (Loss)	(46)	(5)	(1)	(25)
CSS Corp LP [Member]
Aggregate amounts of the group’s share of loss of equity-accounted investees	(46)	0	6	0
Current assets	55		55		0
Non-current assets	40,772		40,772		0
Current and non-current liabilities	(68)		(68)		0
Net assets	40,759		40,759		0
Opening net assets			0	0	0
Acquired during the year			40,750		0
Share of profit of equity-accounted investees			9		0
Other Comprehensive Income (Loss), Net of Tax, Total			0	0	0
Net Assets, Ending Balance	40,759		40,759		0
Revenue	0	0	0	0
Other income	(67)	0	72	0
Expenses	(9)	0	(63)	0
Operating income/ (loss)	(76)	0	9	0
Total comprehensive income for the period	(76)	0	9	0
Equity Method Investment, Aggregate Income (Loss)	(46)	0	6	0
Immaterial Associates [Member]
Carrying amount of investment in equity-accounted investees	0		0		$ 111
Aggregate amounts of the group’s share of loss of equity-accounted investees	0	(5)	(7)	(25)
Other Comprehensive Income (Loss), Net of Tax, Total	0	0	0	0
Loss of equity-accounted investee	0	(5)	(7)	(25)
Equity Method Investment, Aggregate Income (Loss)	$ 0	$ (5)	$ (7)	$ (25)
CSS Corp LP [Member]
% of ownership interest	61.35%		61.35%		0.00%	62.50%
Carrying amount of investment in equity-accounted investees	$ 25,006		$ 25,006		$ 0
CSS Corp LP [Member] | CSS Corp LP [Member]
% of ownership interest					0.00%

Note 15 - Common Stock (Details

Note 15 - Common Stock (Details Textual) - USD ($) $ / shares in Units, $ in Millions		Sep. 30, 2021	Aug. 31, 2021	Sep. 30, 2021	Aug. 26, 2021	Dec. 31, 2004
Treasury Stock, Shares, Acquired (in shares)		41,816	15,943	57,759
Treasury Stock Acquired, Average Cost Per Share (in dollars per share)	[1]	$ 5.49	$ 6.06
Repurchase Plan [Member]
Stock Repurchase Program, Authorized Amount					$ 2	$ 25
Treasury Stock, Shares, Acquired (in shares)		41,816	15,943	57,759
Treasury Stock Acquired, Average Cost Per Share (in dollars per share)				$ 5.67
[1]	Excludes broker commission.

Note 15 - Common Stock - Stock

Note 15 - Common Stock - Stock Repurchase Activity (Details) - USD ($)		Sep. 30, 2021	Aug. 31, 2021	Sep. 30, 2021
Total Number of Shares Purchased (in shares)		41,816	15,943	57,759
Average Price Paid per Share (in dollars per share)	[1]	$ 5.49	$ 6.06
Repurchase Plan [Member]
Total Number of Shares Purchased (in shares)		41,816	15,943	57,759
Average Price Paid per Share (in dollars per share)				$ 5.67
Maximum Dollar Value that May Yet be Purchased Under the Programs		$ 24,672,449	$ 24,903,328	$ 24,672,449
[1]	Excludes broker commission.