Startek (SRT) 10-Q 9 Nov 23 2023 Q3 Quarterly report Financial data

Document And Entity Information

Document And Entity Information - shares	9 Months Ended
	Sep. 30, 2023	Nov. 02, 2023
Document Information [Line Items]
Entity Central Index Key	0001031029
Entity Registrant Name	StarTek, Inc.
Amendment Flag	false
Current Fiscal Year End Date	--12-31
Document Fiscal Period Focus	Q3
Document Fiscal Year Focus	2023
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Sep. 30, 2023
Document Transition Report	false
Entity File Number	1-12793
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	84-1370538
Entity Address, Address Line One	4610 South Ulster Street,
Entity Address, City or Town	Denver
Entity Address, State or Province	CO
Entity Address, Postal Zip Code	80237
City Area Code	303
Local Phone Number	262-4500
Title of 12(b) Security	Common Stock, $0.01 par value
Trading Symbol	SRT
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Non-accelerated Filer
Entity Small Business	true
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		40,345,831

Consolidated Statement of Incom

Consolidated Statement of Income (Loss) (Unaudited) - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Revenue	$ 93,629	$ 94,878	$ 276,915	$ 292,117
Cost of services	(81,141)	(80,311)	(239,782)	(253,182)
Gross profit	12,488	14,567	37,133	38,935
Selling, general and administrative expenses	(10,322)	(12,990)	(31,429)	(34,350)
Impairment (losses)/ reversals and restructuring/exit cost	(24,894)	(37)	(24,769)	(110)
Operating income (loss)	(22,728)	1,540	(19,065)	4,475
Share of income (loss) of equity accounted investee	0	297	0	4,122
Interest expense and other income (expense), net	(1,998)	(1,999)	(5,657)	(5,044)
Foreign exchange gains (losses), net	(308)	1,208	109	1,114
Income (loss) from continuing operations before tax expenses	(25,034)	1,046	(24,613)	4,667
Tax (expenses) / benefits	437	(913)	(573)	(2,854)
Income (loss) from continuing operations, net of tax (A)	(24,597)	133	(25,186)	1,813
Income (loss) before income tax expenses from discontinued operations	367	3,056	3,118	5,865
Pre-tax gain on disposal	0	0	11,666	0
Tax expenses (A)	0	(925)	(5,374)	(2,500)
Net income	367	2,131	9,410	3,365
Income from continuing and discontinued operations	(24,230)	2,264	(15,776)	5,178
Income (loss) from continuing operations (A)
Income (loss) attributable to noncontrolling interests	0	0	0	0
Income (loss) attributable to Startek shareholders	(24,597)	133	(25,186)	1,813
Income (loss) from continuing operations, net of tax	(24,597)	133	(25,186)	1,813
Income (loss) from discontinued operations (B)
Income (loss) attributable to noncontrolling interests	0	2,021	2,589	4,311
Income (loss) attributable to Startek shareholders	367	110	6,821	(946)
less: Income (loss) from discontinued operations, net of tax	367	2,131	9,410	3,365
Net income (loss) attributable to noncontrolling interests	0	2,021	2,589	4,311
Net income (loss) attributable to Startek shareholders	(24,230)	243	(18,365)	867
Net Income (Loss), Including Portion Attributable to Noncontrolling Interest	$ (24,230)	$ 2,264	$ (15,776)	$ 5,178
Net income (loss) per common share from continuing operations
Basic net income (loss) attributable to Startek shareholders (in dollars per share)	$ (0.61)	$ 0.01	$ (0.62)	$ 0.04
Diluted net income (loss) attributable to Startek shareholders (in dollars per share)	(0.61)	0.01	(0.62)	0.04
Basic net income (loss) attributable to Startek shareholders (in dollars per share)	(0.6)	0.01	(0.45)	0.02
Diluted net income (loss) attributable to Startek shareholders (in dollars per share)	(0.6)	0.01	(0.45)	0.02
Net income (loss) per common share from discontinued operations
Basic net income (loss) attributable to Startek shareholders (in dollars per share)	0.01	0	0.17	(0.02)
Diluted net income (loss) attributable to Startek shareholders (in dollars per share)	$ 0.01	$ 0	$ 0.17	$ (0.02)
Weighted average common shares outstanding
Shares used in basic earnings per share calculation (in shares)	40,298	40,326	40,300	40,316
Diluted (in shares)	40,298	40,333	40,300	40,354

Consolidated Statement of Other

Consolidated Statement of Other Comprehensive Income (Loss) (Unaudited) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Net income (loss) (A+B)	$ (24,230)	$ 2,264	$ (15,776)	$ 5,178
Net income (loss) attributable to noncontrolling interests	0	2,021	2,589	4,311
Net income (loss) attributable to Startek shareholders	(24,230)	243	(18,365)	867
Other comprehensive income (loss), net of taxes from continuing operations:
Foreign currency translation adjustments	(1,053)	(3,701)	(3,578)	(7,089)
Pension amortization	0	184	124	184
Other comprehensive income (loss) from continuing operations	(1,053)	(3,517)	(3,454)	(6,905)
Other comprehensive income (loss), net of taxes from discontinued operations:
Foreign currency translation adjustments	0	0	(50)	(1)
Pension amortization	0	(41)	4,187	(727)
Other comprehensive income (loss) from discontinued operations	0	(41)	4,137	(728)
Other comprehensive income (loss) from continuing and discontinued operations	(1,053)	(3,558)	683	(7,633)
Other comprehensive income (loss), net of taxes from continuing operations
Attributable to noncontrolling interest	0	0	0	0
Attributable to Startek shareholders	(1,053)	(3,517)	(3,454)	(6,905)
Other Comprehensive Income (Loss) from Continuing Operations, Net of Tax	(1,053)	(3,517)	(3,454)	(6,905)
Other comprehensive income (loss), net of taxes from discontinued operations
Attributable to noncontrolling interests	0	(23)	614	(397)
Attributable to Startek shareholders	0	(18)	3,523	(331)
Other Comprehensive Income (Loss) from Discontinued Operations, Net of Tax	0	(41)	4,137	(728)
Comprehensive income (loss) from continuing and discontinued operations
Attributable to noncontrolling interests	0	1,998	3,203	3,914
Attributable to Startek shareholders	(25,283)	(3,292)	(18,296)	(6,369)
Comprehensive Income (Loss), Net of Tax, Including Portion Attributable to Noncontrolling Interest	$ (25,283)	$ (1,294)	$ (15,093)	$ (2,455)

Consolidated Balance Sheet (Cur

Consolidated Balance Sheet (Current Period Unaudited) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Current assets
Cash and cash equivalents	$ 36,718	$ 22,457
Restricted cash	4,122	49,946
Trade accounts receivables, net	41,144	47,138
Unbilled revenue	27,109	24,207
Prepaid expenses and other current assets	14,045	9,159
Assets classified as held for sale	(7,783)	(202,831)
Total current assets	130,921	355,738
Non-current assets
Property, plant and equipment, net	25,932	22,945
Operating lease right-of-use assets	27,478	36,450
Intangible assets, net	72,023	79,745
Goodwill	100,857	120,505
Deferred tax assets, net	3,126	2,771
Prepaid expenses and other non-current assets	9,148	7,889
Total non-current assets	238,564	270,305
Total assets	369,485	626,043
Current liabilities
Trade accounts payables	8,696	2,428
Accrued expenses	31,470	29,707
Short term debt	10,643	14,267
Current maturity of term loan	12,269	120,466
Current maturity of operating lease liabilities	15,120	14,492
Other current liabilities	21,067	17,615
Liabilities classified as held for sale	6,365	89,486
Total current liabilities	105,630	288,461
Non-current liabilities
Long term debt	54,755	41,175
Operating lease liabilities	20,111	26,651
Other non-current liabilities	3,279	2,682
Deferred tax liabilities, net	15,274	15,508
Total non-current liabilities	93,419	86,016
Total liabilities	199,049	374,477
Stockholders’ equity
Common stock, 60,000,000 non-convertible shares, $0.01 par value, authorized; 41,209,497 and 41,098,456 shares issued as of September 30, 2023 and December 31, 2022 respectively.	412	411
Additional paid-in capital	294,725	293,472
Accumulated deficit	(104,768)	(86,302)
Treasury stock, 905,204 and 839,214 shares as of September 30, 2023 and December 31, 2022 respectively, at cost	(3,944)	(3,749)
Accumulated other comprehensive loss	(15,989)	(16,058)
Equity attributable to Startek shareholders	170,436	187,774
Non-controlling interest	0	63,792
Total stockholders’ equity	170,436	251,566
Total liabilities and stockholders’ equity	$ 369,485	$ 626,043

Consolidated Balance Sheet (C_2

Consolidated Balance Sheet (Current Period Unaudited) (Parentheticals) - $ / shares	Sep. 30, 2023	Dec. 31, 2022
Common stock, par value (in dollars per share)	$ 0.01	$ 0.01
Common stock, shares authorized (in shares)	60,000,000	60,000,000
Common stock, shares issued (in shares)	41,209,497	41,098,456
Treasury stock, shares (in shares)	905,204	839,214

Consolidated Statement of Cash

Consolidated Statement of Cash Flows (Unaudited) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
Operating activities
Income from continuing and discontinued operations	$ (24,230)	$ 2,264	$ (15,776)	$ 5,178
less: Income (loss) from discontinued operations, net of tax	367	2,131	9,410	3,365
Income (loss) from continuing operations, net of tax	(24,597)	133	(25,186)	1,813
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization			16,420	16,856
Impairment of goodwill	19,648	0	19,648	0	$ 8,052
Impairment of right-of-use assets			4,391	0
Profit on sale of property, plant and equipment			(41)	(166)
Additions/(Reversal) during the period			(472)	(112)
Amortization of debt issuance costs (including loss on extinguishment of debt)			120	426
Amortization of call option premium			0	1,080
Mark to market gain on derivative instrument			(314)	0
Share-based compensation expense			1,138	1,213
Deferred income taxes			(428)	(1,101)
Share of income (loss) of equity accounted investee	0	(297)	0	(4,122)
Changes in operating assets and liabilities:
Trade accounts receivables (including unbilled revenue)			766	(1,119)
Prepaid expenses and other assets			(3,979)	(2,289)
Trade accounts payable			6,386	2,391
Income taxes, net			(4,351)	150
Accrued expenses and other liabilities			(1,181)	(4,216)
Net cash generated from/used in by operating activities from continuing operations			12,917	10,804
Net cash generated from/used in operating activities from discontinued operations			(7,691)	11,464
Net cash generated from/used in operating activities			5,226	22,268
Investing activities
Purchase of property, plant and equipment and intangible assets, net			(10,677)	(9,645)
Proceeds from sale of discontinued operations, net of cash disposed			35,782	0
Net cash generated from/used in investing activities from continuing operations			25,105	(9,645)
Net cash generated from/used in investing activities from discontinued operations			(3,616)	(2,294)
Net cash generated from/used in investing activities			21,489	(11,939)
Financing activities
Proceeds from the issuance of common stock			116	348
Payments of long term debt			(93,466)	0
Payment from a line of credit, net			(3,569)	1,110
Payments of other borrowings, net			(1,272)	(2,319)
Common stock repurchases			(195)	(1,636)
Net cash generated from/used in financing activities from continuing operations			(98,386)	(2,497)
Net cash generated from/used in financing activities from discontinued operations			(325)	534
Net cash generated from/used in financing activities			(98,711)	(1,963)
Net increase (decrease) in cash and cash equivalents			(71,996)	8,366
Effect of exchange rate changes on cash and cash equivalents and restricted cash			(1,142)	(2,432)
Cash and cash equivalents and restricted cash at beginning of period			115,146	55,396	55,396
Cash and cash equivalents and restricted cash at end of period	42,008	61,330	42,008	61,330	115,146
Less:Cash and cash equivalents from discontinued operations	(1,168)	(33,358)	(1,168)	(33,358)
Cash and cash equivalents and restricted cash of continuing operations at end of period	40,840	27,972	40,840	27,972
Components of cash and cash equivalents and restricted cash
Balances with banks	36,718	22,267	36,718	22,267	$ 22,457
Restricted cash	4,122	5,705	4,122	5,705
Total cash and cash equivalents and restricted cash	$ 40,840	$ 27,972	40,840	27,972
Supplemental disclosure of cash flow information
Cash paid for interest and other finance cost			8,442	7,071
Cash paid for income taxes			5,024	3,619
Supplemental disclosure of non-cash activities
Non-cash share-based compensation expenses			$ 1,138	$ 1,213

Consolidated Statement of Stock

Consolidated Statement of Stockholders' Equity (Unaudited) - USD ($) $ in Thousands	Cumulative Effect, Period of Adoption, Adjustment [Member] Common Stock [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member] Treasury Stock, Common [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member] Additional Paid-in Capital [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member] Retained Earnings [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member] Accumulated Foreign Currency Adjustment Attributable to Parent [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member] Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member] Accumulated Defined Benefit Plans Adjustment, Net Gain (Loss) Attributable to Parent [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member] Parent [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member] Noncontrolling Interest [Member]	Cumulative Effect, Period of Adoption, Adjustment [Member]	Common Stock [Member]	Treasury Stock, Common [Member]	Additional Paid-in Capital [Member]	Retained Earnings [Member]	Accumulated Foreign Currency Adjustment Attributable to Parent [Member]	Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent [Member]	Accumulated Defined Benefit Plans Adjustment, Net Gain (Loss) Attributable to Parent [Member]	Parent [Member]	Noncontrolling Interest [Member]	Total
Balance (in shares) at Dec. 31, 2021											40,893,396	412,769
Balance at Dec. 31, 2021											$ 409	$ (1,912)	$ 291,537	$ (84,043)	$ (6,816)	$ 0	$ (3,871)	$ 195,304	$ 58,016	$ 253,320
Share-based compensation expenses											0	0	1,213	0	0	0	0	1,213	0	1,213
Income (loss) from continuing operations, net of tax											0	0	0	1,813	0	0	0	1,813	0	1,813
less: Income (loss) from discontinued operations, net of tax											0	0	0	(946)	0	0	0	(946)	4,311	3,365
Other comprehensive income (loss) from continuing operations											0	0	0	0	(7,089)	0	184	(6,905)	0	(6,905)
Other Comprehensive Income (Loss) from Discontinued Operations, Net of Tax											$ 0	$ 0	0	0	(1)	0	(330)	(331)	(397)	(728)
Repurchase of common stock (in shares)											0	370,133
Repurchase of common stock											$ 0	$ (1,636)	0	0	0	0	0	(1,636)	0	(1,636)
Issuance of common stock (in shares)											172,126	0
Issuance of common stock											$ 2	$ 0	346	0	0	0	0	348	0	348
Balance (in shares) at Sep. 30, 2022											41,065,522	782,902
Balance at Sep. 30, 2022											$ 411	$ (3,548)	293,096	(83,176)	(13,906)	0	(4,017)	188,860	61,930	250,790
Balance (in shares) at Jun. 30, 2022											40,996,566	692,176
Balance at Jun. 30, 2022											$ 410	$ (3,246)	292,615	(83,419)	(10,205)	0	(4,183)	191,972	59,932	251,904
Share-based compensation expenses											0	0	380	0	0	0	0	380	0	380
Income (loss) from continuing operations, net of tax											0	0	0	133	0	0	0	133	0	133
less: Income (loss) from discontinued operations, net of tax											0	0	0	110	0	0	0	110	2,021	2,131
Other comprehensive income (loss) from continuing operations											0	0	0	0	(3,701)	0	184	(3,517)	0	(3,517)
Other Comprehensive Income (Loss) from Discontinued Operations, Net of Tax											$ 0	$ 0	0	0	0	0	(18)	(18)	(23)	(41)
Repurchase of common stock (in shares)											0	90,726
Repurchase of common stock											$ 0	$ (302)	0	0	0	0	0	(302)	0	(302)
Issuance of common stock (in shares)											68,956	0
Issuance of common stock											$ 1	$ 0	101	0	0	0	0	102	0	102
Balance (in shares) at Sep. 30, 2022											41,065,522	782,902
Balance at Sep. 30, 2022											$ 411	$ (3,548)	293,096	(83,176)	(13,906)	0	(4,017)	188,860	61,930	250,790
Balance (in shares) at Dec. 31, 2022											41,098,456	839,214
Balance at Dec. 31, 2022	$ 0	$ 0	$ 0	$ (101)	$ 0	$ 0	$ 0	$ (101)	$ 0	$ (101)	$ 411	$ (3,749)	293,472	(86,302)	(11,781)	0	(4,277)	187,774	63,792	251,566
Issuance of common stock (in shares)											111,041	0
Issuance of common stock											$ 1	$ 0	115	0	0	0	0	116	0	116
Share-based compensation expenses											0	0	1,138	0	0	0	0	1,138	0	1,138
Income (loss) from continuing operations, net of tax											0	0	0	(25,186)	0	0	0	(25,186)	0	(25,186)
less: Income (loss) from discontinued operations, net of tax											0	0	0	6,821	0	0	0	6,821	2,589	9,410
Other comprehensive income (loss) from continuing operations											0	0	0	0	(3,578)	0	124	(3,454)	0	(3,454)
Other Comprehensive Income (Loss) from Discontinued Operations, Net of Tax											$ 0	$ 0	0	0	(50)	0	3,573	3,523	614	$ 4,137
Repurchase of common stock (in shares)											0	65,990								65,990
Repurchase of common stock											$ 0	$ (195)	0	0	0	0	0	(195)	0	$ (195)
c) Non-controlling interest											$ 0	$ 0	0	0	0	0	0	0	(66,995)	(66,995)
Balance (in shares) at Sep. 30, 2023											41,209,497	905,204
Balance at Sep. 30, 2023											$ 412	$ (3,944)	294,725	(104,768)	(15,409)	0	(580)	170,436	0	170,436
Balance (in shares) at Jun. 30, 2023											41,168,618	891,193
Balance at Jun. 30, 2023	$ 0	$ 0	$ 0	$ 0	$ 0	$ 0	$ 0	$ 0	$ 0	$ 0	$ 412	$ (3,904)	294,266	(80,538)	(14,356)	0	(580)	195,300	0	195,300
Issuance of common stock (in shares)											40,879	0
Issuance of common stock											$ 0	$ 0	90	0	0	0	0	90	0	90
Share-based compensation expenses											0	0	369	0	0	0	0	369	0	369
Income (loss) from continuing operations, net of tax											0	0	0	(24,597)	0	0	0	(24,597)	0	(24,597)
less: Income (loss) from discontinued operations, net of tax											0	0	0	367	0	0	0	367	0	367
Other comprehensive income (loss) from continuing operations											0	0	0	0	(1,053)	0	0	(1,053)	0	(1,053)
Other Comprehensive Income (Loss) from Discontinued Operations, Net of Tax											$ 0	$ 0	0	0	0	0	0	0	0	0
Repurchase of common stock (in shares)											0	14,011
Repurchase of common stock											$ 0	$ (40)	0	0	0	0	0	(40)	0	(40)
c) Non-controlling interest											$ 0	$ 0	0	0	0	0	0	0	0	0
Balance (in shares) at Sep. 30, 2023											41,209,497	905,204
Balance at Sep. 30, 2023											$ 412	$ (3,944)	$ 294,725	$ (104,768)	$ (15,409)	$ 0	$ (580)	$ 170,436	$ 0	$ 170,436

Consolidated Statement of Sto_2

Consolidated Statement of Stockholders' Equity (Unaudited) (Parentheticals) - shares	Sep. 30, 2023	Sep. 30, 2022
Common Stock, net off treasury stock (in shares)	40,304,293	40,282,620

Note 1 - Overview and Basis of

Note 1 - Overview and Basis of Preparation	9 Months Ended
	Sep. 30, 2023
Notes to Financial Statements
Organization, Consolidation and Presentation of Financial Statements Disclosure [Text Block]	1. Unless otherwise noted in this report, any description of "us," "we," or "our," refers to Startek, Inc. and its subsidiaries (the "Company"). Financial information in this report is presented in U.S. dollars. Business Startek is a leading global provider of technology-enabled business process management solutions. The Company provides omni-channel customer experience, digital transformation, and technology services to some of the finest brands globally. Startek is committed to impacting clients’ business outcomes by focusing on enhancing customer experience and digital enablement across all touchpoints and channels. Startek has more than 35,000 . The Company services over 145 The Company offers a repository of digital and omnichannel solutions based on decades of experience in driving growth by putting the customer at the center of our business. Because no one Canada During the previous year, the Company had classified Middle East and Argentina operations as 'Held for Sale and Discontinued Operations' and accordingly discussion in the business section pertains to continuing operations of the Company. Basis of preparation The accompanying consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America ("U.S. GAAP") for interim financial information and instructions to Form 10 10 X. not These consolidated financial statements reflect all adjustments (consisting only of normal recurring entries, except as noted) which, in the opinion of management, are necessary for fair presentation. The results of operations for interim periods are not The consolidated financial statements reflects the financial results of all subsidiaries that are more than 50% not 100%, As of December 31, 2022 not 10 10 December 31, 2022 The figures for the corresponding previous year have been regrouped/reclassified wherever necessary, to make them comparable.

Note 2 - Summary of Significant

Note 2 - Summary of Significant Accounting Policies	9 Months Ended
	Sep. 30, 2023
Notes to Financial Statements
Significant Accounting Policies [Text Block]	2. Use of Estimates The preparation of consolidated financial statements in accordance with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements. Significant items subject to such estimates and assumptions include the useful lives of property, plant and equipment, intangibles, impairment of goodwill, valuation allowances for deferred tax assets, leases, provision for doubtful debts and restructuring costs. Management believes that the estimates used in the preparation of the consolidated financial statements are reasonable and management has made assumption about the possible effect of the global macroeconomic conditions, including heightened inflation, changes to fiscal and monetary policy, higher interest rates, currency fluctuations, labor shortages & challenges in supply chain, have the potential to negatively impact the Company. There current macroeconomic conditions may Revenue The Company utilizes a five 606, 5 Allowance for Expected Credit Losses The Company maintains an allowance for current expected credit losses inherent in its accounts receivable portfolio. In establishing the required allowance, the Company considers past payment and recovery trends, and other related information for its customers to estimate the probability of default in the future. Account balances are charged off against the allowance after all means of collection have been exhausted and the potential for recovery is considered remote. Refer to Note 5 Leases We determine if an arrangement is a lease at inception. Operating leases are included in right-of-use (“ROU”) assets, current maturity of operating lease liabilities, and operating lease liabilities in our consolidated balance sheet. Finance leases are included in property plant and equipment, long-term debt, accrued expenses and other current liabilities in our consolidated balance sheet. ROU assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized at the commencement date based on the present value of remaining lease payments over the balance lease term. As most of our leases do not may ASC 842 360 We have lease agreements with lease and non-lease components, which are generally accounted for separately. Property, Plant and Equipment Property, plant, and equipment, are stated at depreciated cost. Additions and improvement activities are capitalized. Maintenance and repairs are expensed as incurred. Assets held under finance leases are recorded at the lower of the net present value of the minimum lease payments or the fair value of the leased asset at the inception of the lease. Depreciation and amortization is computed using the straight-line method based on their estimated useful lives, as follows: Estimated Useful Life Buildings and building improvements 3-20 years Telephone and computer equipment 3-10 years Furniture, fixtures, and miscellaneous equipment 3-15 years Software 1-6 years We depreciate leasehold improvements associated with operating leases over the shorter of 15 Impairment of Long-Lived Assets The Company evaluates potential impairments of long-lived assets when it determines that the carrying value of a long-lived asset may not one not, may may not Goodwill and Intangible Assets Goodwill Goodwill represents the cost of acquired businesses in excess of the fair value of identifiable tangible and intangible net assets purchased. Goodwill is not December 31, not not not 4, 7, Intangible Assets We amortize all acquisition-related intangible assets that are subject to amortization using the straight-line method over the estimated useful life based on economic benefit as follows: Estimated Useful Life Customer Relationship 8 - 13.5 years Brand 13.5 years Trademarks 15 years Developed Technology 5 years We perform a review of intangible assets to determine if facts and circumstances indicate that the useful life is shorter than we had originally estimated or that the carrying amount of assets may not 4, Fair Value Measurements The carrying value of our cash and cash equivalents, accounts receivable, notes receivable, accounts payable, and restructuring liabilities approximate fair value because of their short-term nature. Our debt has a variable interest rate, so the carrying amount approximates fair value because interest rates on these instruments approximate the interest rate on debt with similar terms available to us. Fair value is the price that would be received from selling an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. When determining the fair value measurements for assets and liabilities, which are required to be recorded at fair value, we consider the principal or most advantageous market in which we would transact and the market-based risk measurements or assumptions that market participants would use in pricing the asset or liability, such as inherent risk, transfer restrictions, and credit risk. The fair value hierarchy prioritizes the inputs to valuation techniques used to measure fair value. The hierarchy requires that the Company maximize the use of observable inputs and minimize the use of unobservable inputs. The levels of the fair value hierarchy are described below: Level 1 Level 2 not Level 3 Refer to Note 9, Cash and cash equivalents and restricted cash We consider cash equivalents to be short-term, highly liquid investments readily convertible to known amounts of cash and so near their maturity at purchase that they present insignificant risk of changes in value because of changes in interest rates. Restricted cash consists of margin money deposit that is contractually restricted as to usage or withdrawal. Borrowing costs Borrowing costs include interest as well as ancillary costs such as amortization of financing fees or charges and premium or discount on the borrowings. Borrowing costs (loan processing fee) are capitalized and amortized in the consolidated statement of income using effective interest method. Refer to Note 10, Interest and dividend income Interest revenue is recognized on an accrual basis taking into account the interest rates applicable to the financial assets. Dividend income is recognized when the Company’s right to receive such income is established by the reporting date. Government grants and subsidies Grants from the government are recognized at their fair value where there is a reasonable assurance that the grant will be received, and the Company will comply with all attached conditions. Government grants received on capital expenditure are generally deducted in arriving at the carrying amount of the asset purchased. Grants for revenue expenditure are netted against the cost incurred by the Company. Where retention of a government grant is dependent on the Company satisfying certain criteria, it is initially recognized as deferred income. When the criteria for retention have been satisfied, the deferred income balance is netted against the asset purchased. Government grant in the nature of export incentive is recognized as revenue. Restructuring Charges On an ongoing basis, management assesses the profitability and utilization of our facilities and in some cases, management has chosen to close facilities. Severance payments that occur from reductions in the workforce are in accordance with our post-employment policy and/or statutory requirements that are communicated to all employees; therefore, severance liabilities are recognized when termination of employment is communicated to the employee(s). Other liabilities for costs associated with an exit or disposal activity are recognized when the liability is incurred, instead of upon commitment to an exit plan. A significant assumption used in determining the amount of the estimated liability for closing a facility is the estimated liability for future lease payments on vacant facilities. We determine our estimate of sublease payments based on our ability to successfully negotiate early termination agreements with landlords, a third may 7 Derivative Instruments and Hedging Activities In the ordinary course of business, the Company uses certain derivative financial instruments to reduce business risks which arise from its exposure to foreign exchange and interest rate fluctuations associated with borrowings (cash flow hedges). When the Company opts to undertake hedge accounting, the Company documents, at the inception of the hedging transaction, the economic relationship between hedging instruments and hedged items including whether the hedging instrument is expected to offset changes in cash flows or fair values of hedged items. The Company documents its risk management objective and strategy for undertaking various hedge transactions at the inception of each hedge relationship. Derivatives are initially recognised at fair value on the date the derivative contract is entered into and are subsequently remeasured to their fair value at the end of each reporting period. The accounting for subsequent changes in fair value depends on whether the derivative is designated as a hedging instrument, and if so, the nature of the item being hedged and the type of hedge relationship designated. Cash flow hedges that qualify for hedge accounting The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges, is recognised through OCI and as cash flow hedging reserve within equity, limited to the cumulative change in fair value of the hedged item on a present value basis from the inception of the hedge. The gain or loss relating to the ineffective portion is recognised immediately in the Statement of Income (loss). Amounts accumulated in equity are reclassified to the Statement of Income (loss). Derivatives that are not When derivative contracts to hedge risks are not Presentation The entire fair value of a derivative contract is classified as a noncurrent asset or liability when the remaining maturity of the contract exceeds 12 not 12 8 Foreign Currency Matters The Company has operations in Argentina (classified as discontinued operations) and its functional currency has historically been the Argentine Peso. The Company monitors inflation rates in countries where it operates as required by U.S. GAAP. Under ASC 830 10 45 12, three 100%. July 1, 2018. 830, not Income Taxes Income taxes are accounted for under the asset and liability method. Deferred income taxes reflect net effects of temporary differences between carrying amounts of assets and liabilities for financial reporting purposes and amounts used for income tax purposes. We are subject to foreign income taxes on our foreign operations. We are required to estimate our income taxes in each jurisdiction in which we operate. This process involves estimating our actual current tax exposure, together with assessing temporary differences resulting from differing treatment of items for tax and financial reporting purposes. The tax effects of these temporary differences are recorded as deferred tax assets or deferred tax liabilities. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect of a change in tax rates on deferred tax assets and liabilities is recognized in the consolidated statement of income (loss) in the period during which such rates are enacted. We record a valuation allowance when it is more likely than not not We consider all available evidence to determine whether it is "more likely than not" We do not not not Employee benefits Contributions to defined contribution plans are charged to consolidated statements of operations in the period in which services are rendered by the covered employees. Current service costs for defined benefit plans are accrued in the period to which they relate. The liability in respect of defined benefit plans is calculated annually by the Company using the projected unit credit method. Prior service cost, if any, resulting from an amendment to a plan is recognized and amortized over the remaining period of service of the covered employees. The Company recognizes its liabilities for compensated absences dependent on whether the obligation is attributable to employee services already rendered, relates to rights that vest or accumulate and payment is probable and estimable. The Company records annual amounts relating to its defined benefit plans based on calculations that incorporate various actuarial and other assumptions, including discount rates, mortality, assumed rates of return, compensation increases and turnover rates. The Company reviews its assumptions on quarterly basis and makes modifications to the assumptions based on current rates and trends when it is appropriate to do so. The Company believes that the assumptions utilized in recording its obligations under its plans are reasonable based on its experience and market conditions. Stock-Based Compensation We recognize expenses related to all share-based payments to employees, including grants of employee stock options, based on the grant-date fair values amortized straight-line over the period during which the employees are required to provide services in exchange for the equity instruments. We include an estimate of forfeitures when calculating compensation expenses. We use the Black-Scholes method for valuing stock-based awards. Refer to Note 12, Net Income (Loss) Per Share Basic earnings per share are computed using the weighted average number of common shares outstanding during the period. Diluted earnings per share are computed using the weighted average number of common and dilutive common equivalent shares outstanding during the period. For the purposes of calculating diluted earnings per share, the treasury stock method is used for stock-based awards except where the results would be anti-dilutive. When a net loss is reported, potentially issuable common shares are generally excluded from the computation of diluted earnings per share as their effect would be anti-dilutive. Refer to Note 6, Assets Held for Sale and Discontinued Operations The Company reports the results of operations of a business as discontinued operations if a disposal represents a strategic shift that has (or will have) a major effect on an entity's operations and financial results when the business is sold and classified as held for sale, in accordance with the criteria of Accounting Standard Codification ("ASC") Topic 205 20 360 10 not 205 20 45 7 Net assets to be sold or discontinued less debt that is required to be paid as a result of the disposal. The sum of total net assets of the entity plus debt other than: 1 2 3 If a business is classified as held for sale after the balance sheet but before the financial statements are issued or are available to be issued, the business continues to be classified as held and used in those financial statements when issued or when available to be issued. Refer to “Note 3A 3B Changes in Accounting Policies Except as described below, the Company has applied accounting policies consistently to all periods presented in these consolidated financial statements. The Company adopted ASC Topic 326, “Topic326” January 1, 2023. 326 326 326 January 1, 2023.Therefore, not Recent Accounting Pronouncements In March 2020, No. 2020 04, 848 December 31, 2022. December 2022, No. 2022 06, 848 848, 848 December 31, 2024. 2020 04.

Note 3A - Discontinued Operatio

Note 3A - Discontinued Operations and Held for Sale - Contact Center Company	9 Months Ended
	Sep. 30, 2023
Notes to Financial Statements
Disposal Groups, Including Discontinued Operations, Disclosure [Text Block]	3A. On November 10, 2022, 205 20. not September 30, 2022 Subsequently, on January 11, 2023, On April 3, 2023, Assets and Liabilities classified as Held for sale as on December 31, 2022 3A 3B 10K December 31, 2022. The following table summarizes the income statement information of discontinued operations for the period ended September 30, 2023 September 30, 2022: Statement of income (loss) Nine Months Ended September 30, 2023# 2022 Revenue 64,364 181,680 Cost of services (54,889 ) (162,234 ) Gross profit 9,475 19,446 Selling, general and administrative expenses (3,117 ) (8,219 ) Impairment losses and restructuring/exit cost (4 ) (30 ) Operating income 6,354 11,197 Interest and other cost (represents allocated interest)* (1,174 ) (2,198 ) Foreign exchange gains (losses), net (10 ) (20 ) Income before gain on disposal and tax expenses 5,170 8,979 Tax expenses (A) (1,185 ) (2,500 ) Net income 3,985 6,479 *Includes allocated interest. #Includes results of operations of CCC till March 31, 2023. The following table presents the gain associated with the sale, presented in the statement of Income as a part of discontinued operations; September 30, 2023 Gross purchase price, as adjusted per the terms of the Purchase Agreement 69,800 Less: Carrying value of net assets sold (55,122 ) Income/(Loss) on reclassification of items of AOCI to statement of income (loss) on disposal of component: Less: Unrecognised pension costs (3,062 ) Add: Foreign currency translation 50 Pre-tax gain on disposal 11,666 Tax expenses on gain on disposal net off deferred tax liability reversal of $ 3,056 (4,189 ) Total tax expenses of CCC (A+B) (5,374 ) The Carrying value of net assets sold are as follows; a) Assets Cash and cash equivalents 28,284 Restricted cash 5,735 Trade accounts receivables, net 33,853 Unbilled revenue 46,434 Prepaid and other assets 8,377 Property, plant and equipment, net 4,449 Operating lease right-of-use assets 11,289 Goodwill 54,840 Deferred tax assets, net 5,028 b) Liabilities Trade accounts payables (3,698 ) Accrued expenses (16,015 ) Other current and non current liabilities (45,965 ) Operating lease liabilities (10,494 ) c) Non-controlling interest (66,995 ) Carrying value of net assets sold (a+b+c) 55,122 Net cash flows attributable to the discontinued operations: September 30, 2023 September 30, 2022 Net cash generated from operating activities (5,870 ) 13,135 Net cash used in investing activities (3,513 ) (2,164 ) Net cash (used in) / provided by financing activities - - Net Cash Inflow/(Outflow) (9,383 ) 10,971 3B. On December 14, 2022, After consideration of the relevant facts, the Company concluded the assets and liabilities of Argentina met the criteria for classification as held for sale. The Company concluded the actual and proposed disposal activities represented a strategic shift that will have a major effect on the Company’s operations and financial results and qualified for presentation as discontinued operations in accordance with FASB Accounting Standards Codification (ASC) 205 20. not September 30, 2022 The following table summarizes the income statement information of discontinued operations for the period ended September 30, 2023 September 30, 2022: Statement of income (loss) Nine Months Ended September 30, 2023 2022 Revenue 19,027 24,295 Cost of services (17,756 ) (23,840 ) Gross profit (loss) 1,271 455 Selling, general and administrative expenses (1,462 ) (1,515 ) Impairment losses and restructuring/exit cost (3,570 ) (3,010 ) Operating income (loss) (3,761 ) (4,070 ) Interest expense and other income (expense), net 2,415 1,401 Foreign exchange gains (losses), net (706 ) (445 ) Income (loss) (2,052 ) (3,114 ) Tax expense - - Net (loss) (2,052 ) (3,114 ) The following table summarizes the carrying values of the assets and liabilities classified as held for sale in our consolidated balance sheet as: September 30, 2023 December 31, 2022 Assets Current assets Cash and cash equivalents 1,168 367 Trade accounts receivables, net 1,984 2,483 Unbilled revenue 1,172 1,320 Prepaid and other current assets 1,906 1,988 Total current assets 6,230 6,158 Non-current assets Property, plant and equipment, net 957 854 Operating lease right-of-use assets 584 620 Prepaid expenses and other non-current assets 12 15 Total non-current assets 1,553 1,489 Total assets classified as held for sale in the consolidated balance sheet 7,783 7,647 Liabilities and Stockholders’ Equity Current liabilities Trade accounts payables 444 307 Accrued expenses 2,043 1,951 Short term debt - 325 Current maturity of operating lease liabilities 457 398 Other current liabilities 2,492 2,674 Total current liabilities 5,436 5,655 Non-current liabilities Operating lease liabilities 133 226 Other non-current liabilities 796 1,346 Total non-current liabilities 929 1,572 Total liabilities classified as discontinued operations in the consolidated balance sheet 6,365 7,227 September 30, 2023 September 30, 2022 Net cash used in operating activities (1,821 ) (1,671 ) Net cash used in investing activities (103 ) (130 ) Net cash generated from financing activities (325 ) 534 Net Cash outflow (2,249 ) (1,267 )

Note 4 - Goodwill and Intangibl

Note 4 - Goodwill and Intangible Assets	9 Months Ended
	Sep. 30, 2023
Notes to Financial Statements
Goodwill and Intangible Assets Disclosure [Text Block]	4. Goodwill The carrying value of goodwill is allocated to reporting units as follows: Reporting Units: September 30, 2023 December 31, 2022 Americas 58,419 60,128 India 6,377 12,554 Malaysia 36,061 43,678 Australia - 4,145 Total 100,857 120,505 We perform a goodwill impairment analysis at least annually (in the fourth The Company, over the past few quarters faced business challenges and experienced macroeconomic headwinds affecting its industry generally, including challenges associated with disruptive technologies, reduction in call volumes by certain of the Company’s key clients (as a result of reduced economic activity in their underlying business operations), and a lengthening of the Company’s sales conversion pipeline. These factors led to the Company having to reassess its forecasts. In connection with the proposed merger transaction, the Company projected revenue, operating margins, and cash flows for a period of five The key assumptions used in performing the impairment test, by each Reporting Unit, were as follows: Reporting Units - As of September 30, 2023 Americas India Malaysia Australia Discount rate 10.9 % 17.1 % 12.6 % 10.8 % Perpetual growth rate 1.0 % 2.0 % 2.0 % 1.0 % Reporting Units - As of December 31, 2022 Americas India Malaysia Australia Discount rate 10.3 % 17.8 % 12.7 % 10.4 % Perpetual growth rate 1.0 % 3.0 % 2.0 % 1.0 % The results of these interim impairment tests indicated that the estimated fair value of the Americas, India, Malaysia, and Australia reporting units were each less than its carrying value. Consequently, it resulted in impairment charges of $1,709, $6,177, $7,617 and $4,145 in the Americas, India, Malaysia, and Australia reporting units respectively due to decline in forecasted business outlook. As of December 31, 2022, The following table presents the changes in goodwill during the nine September 30, 2023 December 31, 2022 September 30, 2023 December 31, 2022 Opening balance 120,505 128,557 Impairment (19,648 ) (8,052 ) Closing balance 100,857 120,505 Intangible Assets The following table presents our intangible assets: As of September 30, 2023 Gross Intangibles Accumulated Amortization Net Intangibles Weighted Average Amortization Period (years) Customer relationships 66,220 31,673 34,547 6.5 Brand 49,500 21,481 28,019 7.1 Trademarks 13,210 4,576 8,634 7.5 Other intangibles 2,130 1,307 823 4.9 131,060 59,037 72,023 As of December 31, 2022 Gross Intangibles Accumulated Amortization Net Intangibles Weighted Average Amortization Period (years) Customer relationships 66,220 27,484 38,736 6.5 Brand 49,500 18,740 30,760 7.1 Trademarks 13,210 3,917 9,293 7.5 Other intangibles 2,130 1,174 956 4.9 131,060 51,315 79,745 As of September 30, 2023 no Expected future amortization of intangible assets as of September 30, 2023 Year ending December 31, Amount Remainder of 2023 2,631 2024 10,252 2025 10,252 2026 9,490 2027 8,549 Thereafter 30,849

Note 5 - Revenue

Note 5 - Revenue	9 Months Ended
	Sep. 30, 2023
Notes to Financial Statements
Revenue from Contract with Customer [Text Block]	5. The Company follows a five 606, Contracts with Customers All of the Company's revenues are derived generally from written contracts with our customers. Our contracts document our customers' agreement to utilize our services and the relevant terms and conditions under which our services will be provided. Our contracts generally do not may ninety Our contracts give us the right to bill for services rendered during the period, which for most of our customers is a calendar month, with a few customers specifying a fiscal month. Our payment terms vary by client and generally range from due upon receipt to 60 90 Performance Obligations We have identified one Our stand-ready obligation involves outsourcing of the entire customer care life cycle, including: • The identification, operation, management, and maintenance of facilities, IT equipment, and IT and telecommunications infrastructure • Management of the entire human resources function, including recruiting, hiring, training, supervising, evaluating, coaching, retaining, compensating, providing employee benefits programs, and disciplinary activities These activities are all considered an integral part of the production activities required in the service of standing ready to accept calls as and when they are directed to us by our clients. Revenue Recognition Methods Because our customers receive and consume the benefit of our services as they are performed and we have the contractual right to invoice for services performed to date, we have concluded that our performance obligation is satisfied over time. Accordingly, we recognize revenue for our services in the month they are performed. We are entitled to invoice for our services on a monthly basis. We invoice according to the hourly and/or per-transaction rates stated in each contract for the various activities we perform. Some contracts include opportunities to earn bonuses or include parameters under which we will incur penalties related to performance in any given month. Bonus or penalty amounts are based on the current month’s performance. Formulas are included in the contracts for the calculation of any bonus or penalty. There is no not Practical expedients and exemptions Because the Company’s contracts are essentially month-to-month, we have elected the following practical expedients: • ASC 606 10 50 14 one • ASC 340 40 25 4 one • ASC 606 10 32 2A • ASC 606 10 55 18 may Disaggregated Revenue Revenues by our clients' industry verticals for the three nine September 30, 2023 2022 Three Months Ended September 30, Nine Months Ended September 30, Vertical 2023 2022 2023 2022 Telecom 24,134 25,309 71,506 74,298 E-commerce & Consumer 15,524 20,276 48,061 59,015 Financial & Business Services 11,040 13,372 36,347 39,593 Media & Cable 15,439 10,748 44,942 40,503 Travel & Hospitality 13,023 13,103 36,569 37,659 Healthcare & Education 6,790 6,977 18,277 22,108 Technology, IT & Related Services 3,337 2,615 9,447 9,539 Other verticals 4,342 2,478 11,766 9,402 Revenue 93,629 94,878 276,915 292,117 Allowance for expected credit losses On January 1, 2023, 326, As a result of adoption of ASC 326, January 1, 2023. Trade accounts receivables and Unbilled revenue As of September 30, 2023 As of December 31, 2022 Trade accounts receivables and Unbilled Revenue 70,948 74,377 Less: Allowance for expected credit loss (2,695 ) (3,032 ) Trade accounts receivables and Unbilled Revenue 68,253 71,345 The movement in allowance for current expected credit loss on Trade accounts receivables and Unbilled revenue for the period ended September 30, 2023 As of September 30, 2023 Balance at the beginning of the period 3,032 Transition period adjustment pursuant to ASC 326 135 Additions/(Reversal) during the period (472 ) Balance at the end of the period 2,695

Note 6 - Net Income (Loss) Per

Note 6 - Net Income (Loss) Per Share	9 Months Ended
	Sep. 30, 2023
Notes to Financial Statements
Earnings Per Share [Text Block]	6. Basic earnings per common share are computed based on our weighted average number of common shares outstanding. Diluted earnings per share are computed based on our weighted average number of common shares outstanding plus the effect of dilutive stock options, non-vested restricted stock, and deferred stock units, using the treasury stock method. When a net loss is reported, potentially issuable common shares are excluded from the computation of diluted earnings per share as their effect would be anti-dilutive. For three nine September 30, 2023 2022, Three months ended September 30, Nine Months Ended September 30, 2023 2022 2023 2022 Shares used in basic earnings per share calculation 40,298 40,326 40,300 40,316 Effect of dilutive securities: Stock options - 7 - 38 Total effects of dilutive securities - 7 - 38 Shares used in dilutive earnings per share calculation 40,298 40,333 40,300 40,354 Three months ended September 30, Nine Months Ended September 30, 2023 2022 2023 2022 Anti-dilutive securities Stock options 2,026 2 2,026 -

Note 7 - Impairment Losses & Re

Note 7 - Impairment Losses & Restructuring Exit Cost	9 Months Ended
	Sep. 30, 2023
Notes to Financial Statements
Restructuring, Impairment, and Other Activities Disclosure [Text Block]	7. Impairment Loss As of September 30, 2023, December 31, 2022, As of September 30, 2023 December 31, 2022, not not Restructuring / Exit Cost The table below summarizes the balance of accrued restructuring cost, voluntary/involuntary termination costs, and other exit-related costs, which are included in other accrued liabilities in our consolidated balance sheet. The changes during the nine September 30, 2023 December 31, 2022. Employee related Facilities related Total Balance on December 31, 2022 39 - 39 Accruals/(reversal) 730 - 730 Payments (605 ) - (605 ) Balance as of September 30, 2023 164 - 164 Employee related Facilities related Total Balance on December 31, 2021 310 155 465 Accruals/(reversal) 551 111 662 Payments (822 ) (266 ) (1,088 ) Balance on December 31, 2022 39 - 39 Employee related The Company has terminated services of some of its employees working in Peru, U.S., Canada, Philippines, India and Australia as a part of restructuring activities and recognized a severance cost regarding those terminations.

Note 8 - Derivative Instruments

Note 8 - Derivative Instruments	9 Months Ended
	Sep. 30, 2023
Notes to Financial Statements
Derivative Instruments and Hedging Activities Disclosure [Text Block]	8. Non-designated hedges In October 2022, May 2024. not 815, Unrealized gains and losses and changes in fair value of these derivatives are recognized as incurred in 'Interest expense and other income (expense), net' in Consolidated Statement of Income (loss). The following table presents these amounts for the three nine September 30, 2023 September 30, 2022 Derivatives not designated under ASC 815 Three months ended September 30, 2023 Three months ended September 30, 2022 Nine Months Ended September 30, 2023 Nine Months Ended September 30, 2022 Mark to Market gain on Interest rate cap (42 ) - 314 -

Note 9 - Fair Value Measurement

Note 9 - Fair Value Measurements	9 Months Ended
	Sep. 30, 2023
Notes to Financial Statements
Fair Value Disclosures [Text Block]	9. The fair value hierarchy prioritizes the inputs to valuation techniques used to measure fair value. The hierarchy requires that the Company maximize the use of observable inputs and minimize the use of unobservable inputs. The levels of the fair value hierarchy are described below: Level 1 Level 2 not Level 3 Derivative Instruments The values of our derivative instruments are derived from pricing models using inputs based upon market information, including contractual terms, market prices, and yield curves. The inputs to the valuation pricing models are observable in the market, and as such the derivatives are classified as Level 2 The following tables set forth our assets and/or liabilities measured at fair value on a recurring basis by level within the fair value hierarchy. These balances are included in 'Prepaid and Other current assets' and/or 'Other current liabilities', respectively, on our balance sheet. As of September 30, 2023 Level 1 Level 2 Level 3 Total Assets: Interest rate cap - 201 - 201 Total fair value of assets measured on a recurring basis - 201 - 201 Liabilities: Interest rate cap - - - - Total fair value of liabilities measured on a recurring basis - - - - As of December 31, 2022 Level 1 Level 2 Level 3 Total Assets: Interest rate cap - - - - Total fair value of assets measured on a recurring basis - - - - Liabilities: Interest rate cap - (113 ) - (113 ) Total fair value of liabilities measured on a recurring basis - (113 ) - (113 )

Note 10 - Debt

Note 10 - Debt	9 Months Ended
	Sep. 30, 2023
Notes to Financial Statements
Debt Disclosure [Text Block]	10. The below table presents details of the Company's debt: As of September 30, 2023 As of December 31, 2022 Short term debt Working capital facilities 10,643 14,267 Current portion of long term debt Current maturity of term loan 12,269 119,194 Current maturity of equipment loan - 1,272 Total 22,912 134,733 Long term debt Term loan, net of debt issuance costs 54,755 41,175 Total 54,755 41,175 Term Loan and working capital facilities The Company has a number of working capital facilities in various countries in which it operates. These facilities provide for a combined borrowing capacity of approximately $35 million for a number of working capital products. These facilities bear interest at benchmark rate plus margins between 0.9% and 4.5% and are due on demand. These facilities are collateralized by various company assets and have a total outstanding balance of $10.6 million as of September 30, 2023 . Under the Senior debt arrangement, the Company has secured term loan of $165 million. Under the arrangement, the term loan bears a tiered interest rate which ranges between LIBOR plus 375 to 450 basis points, subject to certain financial ratios. The Company is required to meet these financial ratios on a quarterly basis. As of September 30, 2023 , the Company was in compliance with all financial covenants. The Adjusted Leverage (total net debt / adjusted EBITDA) in respect of the most recently completed relevant period was less than 2.25, hence the applicable margin was set at 375 basis points. The Company has completed the interest rate transition for its currently outstanding Senior debt arrangement as required to be done with effect from July 1, 2023. 9 November 2022, August 31, 2023, September 01, 2023. not On April 3, 2023, On July 12, 2023, April 2023 July 2023. The Company had filed a consent request with the lenders under its facilities agreement relating to the application of $55 million of the proceeds arising out of the Company's disposal of its ownership interest in CCC, which was accepted by the lenders on April 19, 2023. four 4 May 22, 2023, August 22, 2023, November 22, 2023 February 22, 2024 ( eight 8 In April 2023, Accordingly, senior term loan principal repayment schedule has been revised as below: Years Amount Remainder of 2023 - 2024 18,403 2025 42,940 2026 6,067 Total 67,410 Debt issuance cost represents the amount paid to the Company’s counsel and other third Following table presents the changes in debt issuance cost during the nine September 30, 2023 December 31, 2022 September 30, 2023 December 31, 2022 Opening balance 507 2,332 Less: Amortization of debt issuance cost* (120 ) (1,825 ) Closing balance 387 507 *includes one December 31, 2022 Equipment Loan On November 2, 2020, first September 30, 2023 Non-recourse factoring We have entered into factoring agreements with financial institutions to sell certain of our accounts receivable under non-recourse agreements. Under the arrangement, the Company sells the trade receivables on a non-recourse basis and accounts for the transactions as sales of receivables. The applicable receivables are removed from the Company's consolidated balance sheet when the Company receives the cash proceeds. We do not $19.1 m September 30, 2023 December 31, 2022

Note 11 - Other Current Liabili

Note 11 - Other Current Liabilities	9 Months Ended
	Sep. 30, 2023
Notes to Financial Statements
Accounts Payable, Accrued Liabilities, and Other Liabilities Disclosure, Current [Text Block]	11. September 30, 2023 December 31, 2022 Provision for leave encashment 5,066 6,258 Payables to government authorities 4,737 5,923 Current tax liabilities, net 8,194 2,651 Other liabilities 3,070 2,783 21,067 17,615

Note 12 - Share-based Compensat

Note 12 - Share-based Compensation	9 Months Ended
	Sep. 30, 2023
Notes to Financial Statements
Share-Based Payment Arrangement [Text Block]	12. Share-based compensation Our share-based compen sation arrangements include grants of stock options, restricted stock units and deferred stock units under the Startek, Inc. 2008 nine months ended September 30, 2023 , was $1,138 as compared to $1,213 for the nine September 30, 2022 three September 30, 2023 three September 30, 2022 September 30, 2023 $ 1,369 1.94

Note 13 - Accumulated Other Com

Note 13 - Accumulated Other Comprehensive Loss	9 Months Ended
	Sep. 30, 2023
Notes to Financial Statements
Comprehensive Income (Loss) Note [Text Block]	13. Accumulated other comprehensive loss consists of the following items: Foreign Currency Translation Adjustments Defined Benefit Plan Equity attributable to Startek shareholders Non-controlling interests Total Balance on December 31, 2022 (11,781 ) (4,277 ) (16,058 ) (4,601 ) (20,659 ) Continuing Operations Foreign currency translation (3,578 ) - (3,578 ) - (3,578 ) Pension amortization* - 124 124 - 124 Discontinued Operations Foreign currency translation (50 ) - (50 ) - (50 ) Pension amortization - 3,573 3,573 614 4,187 Redemption of NCI on disposal of CCC - - - 3,987 3,987 Balance at September 30, 2023 (15,409 ) (580 ) (15,989 ) - (15,989 ) *Pension amortisation is net of tax impact of $97.

Note 14 - Segment and Geographi

Note 14 - Segment and Geographical Information	9 Months Ended
	Sep. 30, 2023
Notes to Financial Statements
Segment Reporting Disclosure [Text Block]	14. The Company provides business process outsourcing services (“BPO”) to clients in various industries and geographical locations. Our approach is focused on providing our clients with the best possible combination of services and delivery locations to meet our clients' needs in the best and most efficient manner. Our Global Chief Executive Officer (CEO) who has been identified as the Chief Operating Decision Maker ("CODM"), reviews financial information mainly on a geographical basis. Our operating business model is focused on the geographies in which we operate. Our CODM reviews the performance and makes resource allocation geography-wise, hence the geographical level represents the operating segments of the Company. In the previous year with operations in Middle east and Argentina being considered as held for sale and discontinued operations, we identified following geographies as reportable segments; Three Months Ended Nine Months Ended September 30, September 30, 2023 2022 2023 2022 Revenue Americas 47,860 39,444 137,894 126,811 India & Sri Lanka 22,365 27,888 67,770 82,112 Malaysia 11,262 11,357 32,541 34,068 Australia 7,680 9,845 24,939 28,952 South Africa 4,460 5,392 13,734 17,574 Rest of World 2 952 37 2,600 Total 93,629 94,878 276,915 292,117 Three months ended Nine Months Ended September 30, September 30, 2023 2022 2023 2022 Operating income (loss) Americas 129 (230 ) 4,927 (2,865 ) India & Sri Lanka (2,511 ) 1,281 (4,212 ) 5,925 Malaysia 2,903 3,173 7,956 7,778 Australia (126 ) 1,214 1,190 3,290 South Africa 276 870 1,388 2,721 Rest of World (867 ) (754 ) (2,640 ) (2,026 ) Segment operating income (196 ) 5,554 8,609 14,823 Startek consolidation adjustments Merger transaction cost (304 ) (1,411 ) (304 ) (2,603 ) Intangible amortization (2,580 ) (2,603 ) (7,722 ) (7,745 ) Goodwill impairment (19,648 ) - (19,648 ) - Total operating income (22,728 ) 1,540 (19,065 ) 4,475 A single client in the Americas segment accounted for 10% of the consolidated total net revenue during the three nine months ended September 30, 2023 and 2022 Property, plant and equipment, net by geography based on the location of the assets are presented below: As of As of September 30, 2023 December 31, 2022 Property, plant and equipment, net Americas 8,153 9,718 India & Sri Lanka 12,891 8,340 Malaysia 2,309 2,390 Australia 932 829 South Africa 1,559 1,508 Rest of World 88 160 Total 25,932 22,945 Investment in Equity Accounted Investees On February 25, 2021, 323 30 S99 1. December 27, 2022,

Note 15 - Leases

Note 15 - Leases	9 Months Ended
	Sep. 30, 2023
Notes to Financial Statements
Lessee, Operating Leases [Text Block]	15. We have operating and finance leases for service centers, corporate offices, and certain equipment. Our leases have remaining lease terms of 1 year to 9 years, some of which include options to extend the leases for up to 3-5 years, and some of which include options to terminate the leases within 1 year. The components of lease expense were as follows: Three Months Ended September 30, 2023 Three Months Ended September 30, 2022 Nine Months Ended September 30, 2023 Nine Months Ended September 30, 2022 Operating lease cost 3,759 4,760 12,540 14,988 Finance lease cost Amortization of right-of-use assets - 117 38 373 Interest on lease liabilities - 3 - 67 Total finance lease cost - 120 38 440 Supplemental cash flow information related to leases was as follows: Nine Months Ended September 30, 2023 Nine Months Ended September 30, 2022 Cash paid for amounts included in the measurement of lease liabilities Operating cash flows from operating leases 14,447 16,356 Operating cash flow from finance leases - 67 Financing cash flows from finance leases - 380 Right-of-use assets obtained in exchange for lease obligations Operating leases 10,802 1,493 Finance leases - - Supplemental balance sheet information related to leases was as follows: As of September 30, 2023 As of December 31, 2022 Operating leases Operating lease right-of-use assets 27,478 36,450 Operating lease liabilities - Current 15,120 14,492 Operating lease liabilities - Non-current 20,111 26,651 Total operating lease liabilities 35,231 41,143 Finance Leases Property and equipment, at cost 1,509 1,509 Accumulated depreciation (1,509 ) (1,471 ) Property and equipment, at net - 38 Weighted average remaining lease term As of September 30, 2023 As of December 31, 2022 Operating leases (in years) 2.83 years 2.60 years Finance leases (in years) 0.00 years 0.00 years Weighted average discount rate Operating leases 7 % 6 % Finance leases 0 % 0 % The following table reconciles the undiscounted cash flows for the Company’s finance and operating leases as of September 30, 2023 Operating Leases Year ending December 31, Remainder of 2023 4,611 2024 16,374 2025 9,709 2026 4,202 2027 2,068 Thereafter 2,486 Total lease payments 39,450 Less: Imputed interest (4,219 ) Total present value to lease liabilities 35,231

Note 16 - Common Stock

Note 16 - Common Stock	9 Months Ended
	Sep. 30, 2023
Notes to Financial Statements
Equity [Text Block]	16. Share Repurchase Plan On April 24, 2023, not 10b 18. Our stock repurchase programs are intended to programmatically offset the impact of dilution from our equity compensation programs and, subject to market conditions and other factors, to make opportunistic and programmatic repurchases of our common stock to reduce our outstanding share count. Any repurchased shares will be held as treasury stock and will be available for general corporate purposes. Our stock repurchase plan may Stock repurchase activity during the nine September 30, 2023 Period Ended Total number of shares purchased Average price paid per share (1) ($) Total number of shares purchased as part of publicly announced program Maximum dollar value that may yet to be purchased under program ($) April 30, 2023 - - - 20,000,000 May 31, 2023 13,894 3.02 13,894 19,957,988 June 30, 2023 38,085 2.94 38,085 19,845,980 July 30, 2023 14,011 2.87 14,011 19,805,835 August 31, 2023 - - - 19,805,835 September 30, 2023 - - - 19,805,835 Total 65,990 65,990

Note 17 - Merger Transaction

Note 17 - Merger Transaction	9 Months Ended
	Sep. 30, 2023
Notes to Financial Statements
Business Combination Disclosure [Text Block]	17. TRANSACTION On October 10, 2023, $0.01 third $4.30 The board of directors of the Company (the “Board”) (acting on the unanimous recommendation of a special committee, comprised solely of independent and disinterested directors (the “Special Committee”)) unanimously (i) determined that the Merger Agreement and the transactions contemplated thereby, including the Merger, are advisable, fair to, and in the best interests of the Company and its stockholders (other than Parent, Merger Sub, the Sponsors and their respective affiliates (such stockholders, the “Unaffiliated Stockholders”)), (ii) approved, authorized, adopted and declared advisable the execution, delivery and performance of the Merger Agreement by the Company and the consummation of the transactions contemplated thereby, including the Merger, by the Company, (iii) directed that the Merger Agreement and the transactions contemplated thereby, including the Merger, be submitted to the stockholders of the Company for adoption and approval, and (iv) resolved to recommend that the stockholders of the Company approve and adopt the Merger Agreement and the transactions contemplated thereby, including the Merger. On October 10, 2023, 6:00 November 9, 2023 ( may The transaction is currently expected to close before the end of 2023. no 8 October 10, 2023 14C November 3, 2023.

Note 18 - Subsequent Events

Note 18 - Subsequent Events	9 Months Ended
	Sep. 30, 2023
Notes to Financial Statements
Subsequent Events [Text Block]	18. SUBSEQUENT EVENTS None 17

Significant Accounting Policies

Significant Accounting Policies (Policies)	9 Months Ended
	Sep. 30, 2023
Accounting Policies [Abstract]
Revenue from Contract with Customer [Policy Text Block]	Revenue The Company utilizes a five 606, 5
Receivables, Trade and Other Accounts Receivable, Allowance for Doubtful Accounts, Policy [Policy Text Block]	Allowance for Expected Credit Losses The Company maintains an allowance for current expected credit losses inherent in its accounts receivable portfolio. In establishing the required allowance, the Company considers past payment and recovery trends, and other related information for its customers to estimate the probability of default in the future. Account balances are charged off against the allowance after all means of collection have been exhausted and the potential for recovery is considered remote. Refer to Note 5
Lessee, Leases [Policy Text Block]	Leases We determine if an arrangement is a lease at inception. Operating leases are included in right-of-use (“ROU”) assets, current maturity of operating lease liabilities, and operating lease liabilities in our consolidated balance sheet. Finance leases are included in property plant and equipment, long-term debt, accrued expenses and other current liabilities in our consolidated balance sheet. ROU assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized at the commencement date based on the present value of remaining lease payments over the balance lease term. As most of our leases do not may ASC 842 360 We have lease agreements with lease and non-lease components, which are generally accounted for separately.
Property, Plant and Equipment, Policy [Policy Text Block]	Property, Plant and Equipment Property, plant, and equipment, are stated at depreciated cost. Additions and improvement activities are capitalized. Maintenance and repairs are expensed as incurred. Assets held under finance leases are recorded at the lower of the net present value of the minimum lease payments or the fair value of the leased asset at the inception of the lease. Depreciation and amortization is computed using the straight-line method based on their estimated useful lives, as follows: Estimated Useful Life Buildings and building improvements 3-20 years Telephone and computer equipment 3-10 years Furniture, fixtures, and miscellaneous equipment 3-15 years Software 1-6 years We depreciate leasehold improvements associated with operating leases over the shorter of 15
Impairment or Disposal of Long-Lived Assets, Policy [Policy Text Block]	Impairment of Long-Lived Assets The Company evaluates potential impairments of long-lived assets when it determines that the carrying value of a long-lived asset may not one not, may may not
Goodwill and Intangible Assets, Goodwill, Policy [Policy Text Block]	Goodwill Goodwill represents the cost of acquired businesses in excess of the fair value of identifiable tangible and intangible net assets purchased. Goodwill is not December 31, not not not 4, 7,
Intangible Assets, Finite-Lived, Policy [Policy Text Block]	Intangible Assets We amortize all acquisition-related intangible assets that are subject to amortization using the straight-line method over the estimated useful life based on economic benefit as follows: Estimated Useful Life Customer Relationship 8 - 13.5 years Brand 13.5 years Trademarks 15 years Developed Technology 5 years We perform a review of intangible assets to determine if facts and circumstances indicate that the useful life is shorter than we had originally estimated or that the carrying amount of assets may not 4,
Fair Value of Financial Instruments, Policy [Policy Text Block]	Fair Value Measurements The carrying value of our cash and cash equivalents, accounts receivable, notes receivable, accounts payable, and restructuring liabilities approximate fair value because of their short-term nature. Our debt has a variable interest rate, so the carrying amount approximates fair value because interest rates on these instruments approximate the interest rate on debt with similar terms available to us. Fair value is the price that would be received from selling an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. When determining the fair value measurements for assets and liabilities, which are required to be recorded at fair value, we consider the principal or most advantageous market in which we would transact and the market-based risk measurements or assumptions that market participants would use in pricing the asset or liability, such as inherent risk, transfer restrictions, and credit risk. The fair value hierarchy prioritizes the inputs to valuation techniques used to measure fair value. The hierarchy requires that the Company maximize the use of observable inputs and minimize the use of unobservable inputs. The levels of the fair value hierarchy are described below: Level 1 Level 2 not Level 3 Refer to Note 9,
Cash and Cash Equivalents, Restricted Cash and Cash Equivalents, Policy [Policy Text Block]	Cash and cash equivalents and restricted cash We consider cash equivalents to be short-term, highly liquid investments readily convertible to known amounts of cash and so near their maturity at purchase that they present insignificant risk of changes in value because of changes in interest rates. Restricted cash consists of margin money deposit that is contractually restricted as to usage or withdrawal.
Debt, Policy [Policy Text Block]	Borrowing costs Borrowing costs include interest as well as ancillary costs such as amortization of financing fees or charges and premium or discount on the borrowings. Borrowing costs (loan processing fee) are capitalized and amortized in the consolidated statement of income using effective interest method. Refer to Note 10,
Interest and Dividend Income, Policy [Policy Text Block]	Interest and dividend income Interest revenue is recognized on an accrual basis taking into account the interest rates applicable to the financial assets. Dividend income is recognized when the Company’s right to receive such income is established by the reporting date.
Government Grants and Subsidies, Policy [Policy Text Block]	Government grants and subsidies Grants from the government are recognized at their fair value where there is a reasonable assurance that the grant will be received, and the Company will comply with all attached conditions. Government grants received on capital expenditure are generally deducted in arriving at the carrying amount of the asset purchased. Grants for revenue expenditure are netted against the cost incurred by the Company. Where retention of a government grant is dependent on the Company satisfying certain criteria, it is initially recognized as deferred income. When the criteria for retention have been satisfied, the deferred income balance is netted against the asset purchased. Government grant in the nature of export incentive is recognized as revenue.
Costs Associated with Exit or Disposal Activities or Restructurings, Policy [Policy Text Block]	Restructuring Charges On an ongoing basis, management assesses the profitability and utilization of our facilities and in some cases, management has chosen to close facilities. Severance payments that occur from reductions in the workforce are in accordance with our post-employment policy and/or statutory requirements that are communicated to all employees; therefore, severance liabilities are recognized when termination of employment is communicated to the employee(s). Other liabilities for costs associated with an exit or disposal activity are recognized when the liability is incurred, instead of upon commitment to an exit plan. A significant assumption used in determining the amount of the estimated liability for closing a facility is the estimated liability for future lease payments on vacant facilities. We determine our estimate of sublease payments based on our ability to successfully negotiate early termination agreements with landlords, a third may 7
Derivatives, Policy [Policy Text Block]	Derivative Instruments and Hedging Activities In the ordinary course of business, the Company uses certain derivative financial instruments to reduce business risks which arise from its exposure to foreign exchange and interest rate fluctuations associated with borrowings (cash flow hedges). When the Company opts to undertake hedge accounting, the Company documents, at the inception of the hedging transaction, the economic relationship between hedging instruments and hedged items including whether the hedging instrument is expected to offset changes in cash flows or fair values of hedged items. The Company documents its risk management objective and strategy for undertaking various hedge transactions at the inception of each hedge relationship. Derivatives are initially recognised at fair value on the date the derivative contract is entered into and are subsequently remeasured to their fair value at the end of each reporting period. The accounting for subsequent changes in fair value depends on whether the derivative is designated as a hedging instrument, and if so, the nature of the item being hedged and the type of hedge relationship designated. Cash flow hedges that qualify for hedge accounting The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges, is recognised through OCI and as cash flow hedging reserve within equity, limited to the cumulative change in fair value of the hedged item on a present value basis from the inception of the hedge. The gain or loss relating to the ineffective portion is recognised immediately in the Statement of Income (loss). Amounts accumulated in equity are reclassified to the Statement of Income (loss). Derivatives that are not When derivative contracts to hedge risks are not Presentation The entire fair value of a derivative contract is classified as a noncurrent asset or liability when the remaining maturity of the contract exceeds 12 not 12 8
Foreign Currency Transactions and Translations Policy [Policy Text Block]	Foreign Currency Matters The Company has operations in Argentina (classified as discontinued operations) and its functional currency has historically been the Argentine Peso. The Company monitors inflation rates in countries where it operates as required by U.S. GAAP. Under ASC 830 10 45 12, three 100%. July 1, 2018. 830, not
Income Tax, Policy [Policy Text Block]	Income Taxes Income taxes are accounted for under the asset and liability method. Deferred income taxes reflect net effects of temporary differences between carrying amounts of assets and liabilities for financial reporting purposes and amounts used for income tax purposes. We are subject to foreign income taxes on our foreign operations. We are required to estimate our income taxes in each jurisdiction in which we operate. This process involves estimating our actual current tax exposure, together with assessing temporary differences resulting from differing treatment of items for tax and financial reporting purposes. The tax effects of these temporary differences are recorded as deferred tax assets or deferred tax liabilities. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect of a change in tax rates on deferred tax assets and liabilities is recognized in the consolidated statement of income (loss) in the period during which such rates are enacted. We record a valuation allowance when it is more likely than not not We consider all available evidence to determine whether it is "more likely than not" We do not not not
Pension and Other Postretirement Plans, Policy [Policy Text Block]	Employee benefits Contributions to defined contribution plans are charged to consolidated statements of operations in the period in which services are rendered by the covered employees. Current service costs for defined benefit plans are accrued in the period to which they relate. The liability in respect of defined benefit plans is calculated annually by the Company using the projected unit credit method. Prior service cost, if any, resulting from an amendment to a plan is recognized and amortized over the remaining period of service of the covered employees. The Company recognizes its liabilities for compensated absences dependent on whether the obligation is attributable to employee services already rendered, relates to rights that vest or accumulate and payment is probable and estimable. The Company records annual amounts relating to its defined benefit plans based on calculations that incorporate various actuarial and other assumptions, including discount rates, mortality, assumed rates of return, compensation increases and turnover rates. The Company reviews its assumptions on quarterly basis and makes modifications to the assumptions based on current rates and trends when it is appropriate to do so. The Company believes that the assumptions utilized in recording its obligations under its plans are reasonable based on its experience and market conditions.
Share-Based Payment Arrangement [Policy Text Block]	Stock-Based Compensation We recognize expenses related to all share-based payments to employees, including grants of employee stock options, based on the grant-date fair values amortized straight-line over the period during which the employees are required to provide services in exchange for the equity instruments. We include an estimate of forfeitures when calculating compensation expenses. We use the Black-Scholes method for valuing stock-based awards. Refer to Note 12,
Earnings Per Share, Policy [Policy Text Block]	Net Income (Loss) Per Share Basic earnings per share are computed using the weighted average number of common shares outstanding during the period. Diluted earnings per share are computed using the weighted average number of common and dilutive common equivalent shares outstanding during the period. For the purposes of calculating diluted earnings per share, the treasury stock method is used for stock-based awards except where the results would be anti-dilutive. When a net loss is reported, potentially issuable common shares are generally excluded from the computation of diluted earnings per share as their effect would be anti-dilutive. Refer to Note 6,
Discontinued Operations, Policy [Policy Text Block]	Assets Held for Sale and Discontinued Operations The Company reports the results of operations of a business as discontinued operations if a disposal represents a strategic shift that has (or will have) a major effect on an entity's operations and financial results when the business is sold and classified as held for sale, in accordance with the criteria of Accounting Standard Codification ("ASC") Topic 205 20 360 10 not 205 20 45 7 Net assets to be sold or discontinued less debt that is required to be paid as a result of the disposal. The sum of total net assets of the entity plus debt other than: 1 2 3 If a business is classified as held for sale after the balance sheet but before the financial statements are issued or are available to be issued, the business continues to be classified as held and used in those financial statements when issued or when available to be issued. Refer to “Note 3A 3B
New Accounting Pronouncements, Policy [Policy Text Block]	Changes in Accounting Policies Except as described below, the Company has applied accounting policies consistently to all periods presented in these consolidated financial statements. The Company adopted ASC Topic 326, “Topic326” January 1, 2023. 326 326 326 January 1, 2023.Therefore, not Recent Accounting Pronouncements In March 2020, No. 2020 04, 848 December 31, 2022. December 2022, No. 2022 06, 848 848, 848 December 31, 2024. 2020 04.

Note 2 - Summary of Significa_2

Note 2 - Summary of Significant Accounting Policies (Tables)	9 Months Ended
	Sep. 30, 2023
Notes Tables
Property, Plant and Equipment, Useful Lives [Table Text Block]	Estimated Useful Life Buildings and building improvements 3-20 years Telephone and computer equipment 3-10 years Furniture, fixtures, and miscellaneous equipment 3-15 years Software 1-6 years
Schedule of Finite-Lived Intangible Assets Acquired as Part of Business Combination [Table Text Block]	Estimated Useful Life Customer Relationship 8 - 13.5 years Brand 13.5 years Trademarks 15 years Developed Technology 5 years

Note 3A - Discontinued Operat_2

Note 3A - Discontinued Operations and Held for Sale - Contact Center Company (Tables)	9 Months Ended
	Sep. 30, 2023
Notes Tables
Disposal Groups, Including Discontinued Operations [Table Text Block]	Statement of income (loss) Nine Months Ended September 30, 2023# 2022 Revenue 64,364 181,680 Cost of services (54,889 ) (162,234 ) Gross profit 9,475 19,446 Selling, general and administrative expenses (3,117 ) (8,219 ) Impairment losses and restructuring/exit cost (4 ) (30 ) Operating income 6,354 11,197 Interest and other cost (represents allocated interest)* (1,174 ) (2,198 ) Foreign exchange gains (losses), net (10 ) (20 ) Income before gain on disposal and tax expenses 5,170 8,979 Tax expenses (A) (1,185 ) (2,500 ) Net income 3,985 6,479 September 30, 2023 Gross purchase price, as adjusted per the terms of the Purchase Agreement 69,800 Less: Carrying value of net assets sold (55,122 ) Income/(Loss) on reclassification of items of AOCI to statement of income (loss) on disposal of component: Less: Unrecognised pension costs (3,062 ) Add: Foreign currency translation 50 Pre-tax gain on disposal 11,666 Tax expenses on gain on disposal net off deferred tax liability reversal of $ 3,056 (4,189 ) Total tax expenses of CCC (A+B) (5,374 ) The Carrying value of net assets sold are as follows; a) Assets Cash and cash equivalents 28,284 Restricted cash 5,735 Trade accounts receivables, net 33,853 Unbilled revenue 46,434 Prepaid and other assets 8,377 Property, plant and equipment, net 4,449 Operating lease right-of-use assets 11,289 Goodwill 54,840 Deferred tax assets, net 5,028 b) Liabilities Trade accounts payables (3,698 ) Accrued expenses (16,015 ) Other current and non current liabilities (45,965 ) Operating lease liabilities (10,494 ) c) Non-controlling interest (66,995 ) Carrying value of net assets sold (a+b+c) 55,122 Statement of income (loss) Nine Months Ended September 30, 2023 2022 Revenue 19,027 24,295 Cost of services (17,756 ) (23,840 ) Gross profit (loss) 1,271 455 Selling, general and administrative expenses (1,462 ) (1,515 ) Impairment losses and restructuring/exit cost (3,570 ) (3,010 ) Operating income (loss) (3,761 ) (4,070 ) Interest expense and other income (expense), net 2,415 1,401 Foreign exchange gains (losses), net (706 ) (445 ) Income (loss) (2,052 ) (3,114 ) Tax expense - - Net (loss) (2,052 ) (3,114 ) September 30, 2023 December 31, 2022 Assets Current assets Cash and cash equivalents 1,168 367 Trade accounts receivables, net 1,984 2,483 Unbilled revenue 1,172 1,320 Prepaid and other current assets 1,906 1,988 Total current assets 6,230 6,158 Non-current assets Property, plant and equipment, net 957 854 Operating lease right-of-use assets 584 620 Prepaid expenses and other non-current assets 12 15 Total non-current assets 1,553 1,489 Total assets classified as held for sale in the consolidated balance sheet 7,783 7,647 Liabilities and Stockholders’ Equity Current liabilities Trade accounts payables 444 307 Accrued expenses 2,043 1,951 Short term debt - 325 Current maturity of operating lease liabilities 457 398 Other current liabilities 2,492 2,674 Total current liabilities 5,436 5,655 Non-current liabilities Operating lease liabilities 133 226 Other non-current liabilities 796 1,346 Total non-current liabilities 929 1,572 Total liabilities classified as discontinued operations in the consolidated balance sheet 6,365 7,227
Disposal Groups, Including Discontinued Operations. Cash Flows [Table Text Block]	Net cash flows attributable to the discontinued operations: September 30, 2023 September 30, 2022 Net cash generated from operating activities (5,870 ) 13,135 Net cash used in investing activities (3,513 ) (2,164 ) Net cash (used in) / provided by financing activities - - Net Cash Inflow/(Outflow) (9,383 ) 10,971 September 30, 2023 September 30, 2022 Net cash used in operating activities (1,821 ) (1,671 ) Net cash used in investing activities (103 ) (130 ) Net cash generated from financing activities (325 ) 534 Net Cash outflow (2,249 ) (1,267 )

Note 4 - Goodwill and Intangi_2

Note 4 - Goodwill and Intangible Assets (Tables)	9 Months Ended
	Sep. 30, 2023
Notes Tables
Schedule of Goodwill [Table Text Block]	Reporting Units: September 30, 2023 December 31, 2022 Americas 58,419 60,128 India 6,377 12,554 Malaysia 36,061 43,678 Australia - 4,145 Total 100,857 120,505 September 30, 2023 December 31, 2022 Opening balance 120,505 128,557 Impairment (19,648 ) (8,052 ) Closing balance 100,857 120,505
Schedule of Finite-Lived Intangible Assets [Table Text Block]	As of September 30, 2023 Gross Intangibles Accumulated Amortization Net Intangibles Weighted Average Amortization Period (years) Customer relationships 66,220 31,673 34,547 6.5 Brand 49,500 21,481 28,019 7.1 Trademarks 13,210 4,576 8,634 7.5 Other intangibles 2,130 1,307 823 4.9 131,060 59,037 72,023 As of December 31, 2022 Gross Intangibles Accumulated Amortization Net Intangibles Weighted Average Amortization Period (years) Customer relationships 66,220 27,484 38,736 6.5 Brand 49,500 18,740 30,760 7.1 Trademarks 13,210 3,917 9,293 7.5 Other intangibles 2,130 1,174 956 4.9 131,060 51,315 79,745
Schedule of Finite-Lived Intangible Assets, Future Amortization Expense [Table Text Block]	Year ending December 31, Amount Remainder of 2023 2,631 2024 10,252 2025 10,252 2026 9,490 2027 8,549 Thereafter 30,849
Goodwill [Member]
Notes Tables
Fair Value Measurement Inputs and Valuation Techniques [Table Text Block]	Reporting Units - As of September 30, 2023 Americas India Malaysia Australia Discount rate 10.9 % 17.1 % 12.6 % 10.8 % Perpetual growth rate 1.0 % 2.0 % 2.0 % 1.0 % Reporting Units - As of December 31, 2022 Americas India Malaysia Australia Discount rate 10.3 % 17.8 % 12.7 % 10.4 % Perpetual growth rate 1.0 % 3.0 % 2.0 % 1.0 %

Note 5 - Revenue (Tables)

Note 5 - Revenue (Tables)	9 Months Ended
	Sep. 30, 2023
Notes Tables
Disaggregation of Revenue [Table Text Block]	Three Months Ended September 30, Nine Months Ended September 30, Vertical 2023 2022 2023 2022 Telecom 24,134 25,309 71,506 74,298 E-commerce & Consumer 15,524 20,276 48,061 59,015 Financial & Business Services 11,040 13,372 36,347 39,593 Media & Cable 15,439 10,748 44,942 40,503 Travel & Hospitality 13,023 13,103 36,569 37,659 Healthcare & Education 6,790 6,977 18,277 22,108 Technology, IT & Related Services 3,337 2,615 9,447 9,539 Other verticals 4,342 2,478 11,766 9,402 Revenue 93,629 94,878 276,915 292,117
Schedule of Accounts, Notes, Loans and Financing Receivable [Table Text Block]	As of September 30, 2023 As of December 31, 2022 Trade accounts receivables and Unbilled Revenue 70,948 74,377 Less: Allowance for expected credit loss (2,695 ) (3,032 ) Trade accounts receivables and Unbilled Revenue 68,253 71,345
Accounts Receivable, Allowance for Credit Loss [Table Text Block]	As of September 30, 2023 Balance at the beginning of the period 3,032 Transition period adjustment pursuant to ASC 326 135 Additions/(Reversal) during the period (472 ) Balance at the end of the period 2,695

Note 6 - Net Income (Loss) Pe_2

Note 6 - Net Income (Loss) Per Share (Tables)	9 Months Ended
	Sep. 30, 2023
Notes Tables
Schedule of Earnings Per Share, Basic and Diluted [Table Text Block]	Three months ended September 30, Nine Months Ended September 30, 2023 2022 2023 2022 Shares used in basic earnings per share calculation 40,298 40,326 40,300 40,316 Effect of dilutive securities: Stock options - 7 - 38 Total effects of dilutive securities - 7 - 38 Shares used in dilutive earnings per share calculation 40,298 40,333 40,300 40,354
Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table Text Block]	Three months ended September 30, Nine Months Ended September 30, 2023 2022 2023 2022 Anti-dilutive securities Stock options 2,026 2 2,026 -

Note 7 - Impairment Losses & _2

Note 7 - Impairment Losses & Restructuring Exit Cost (Tables)	9 Months Ended
	Sep. 30, 2023
Notes Tables
Restructuring and Related Costs [Table Text Block]	Employee related Facilities related Total Balance on December 31, 2022 39 - 39 Accruals/(reversal) 730 - 730 Payments (605 ) - (605 ) Balance as of September 30, 2023 164 - 164 Employee related Facilities related Total Balance on December 31, 2021 310 155 465 Accruals/(reversal) 551 111 662 Payments (822 ) (266 ) (1,088 ) Balance on December 31, 2022 39 - 39

Note 8 - Derivative Instrumen_2

Note 8 - Derivative Instruments (Tables)	9 Months Ended
	Sep. 30, 2023
Notes Tables
Derivatives Not Designated as Hedging Instruments [Table Text Block]	Derivatives not designated under ASC 815 Three months ended September 30, 2023 Three months ended September 30, 2022 Nine Months Ended September 30, 2023 Nine Months Ended September 30, 2022 Mark to Market gain on Interest rate cap (42 ) - 314 -

Note 9 - Fair Value Measureme_2

Note 9 - Fair Value Measurements (Tables)	9 Months Ended
	Sep. 30, 2023
Notes Tables
Schedule of Fair Value, Assets and Liabilities Measured on Recurring Basis [Table Text Block]	As of September 30, 2023 Level 1 Level 2 Level 3 Total Assets: Interest rate cap - 201 - 201 Total fair value of assets measured on a recurring basis - 201 - 201 Liabilities: Interest rate cap - - - - Total fair value of liabilities measured on a recurring basis - - - - As of December 31, 2022 Level 1 Level 2 Level 3 Total Assets: Interest rate cap - - - - Total fair value of assets measured on a recurring basis - - - - Liabilities: Interest rate cap - (113 ) - (113 ) Total fair value of liabilities measured on a recurring basis - (113 ) - (113 )

Note 10 - Debt (Tables)

Note 10 - Debt (Tables)	9 Months Ended
	Sep. 30, 2023
Notes Tables
Schedule of Debt [Table Text Block]	As of September 30, 2023 As of December 31, 2022 Short term debt Working capital facilities 10,643 14,267 Current portion of long term debt Current maturity of term loan 12,269 119,194 Current maturity of equipment loan - 1,272 Total 22,912 134,733 Long term debt Term loan, net of debt issuance costs 54,755 41,175 Total 54,755 41,175
Contractual Obligation, Fiscal Year Maturity [Table Text Block]	Years Amount Remainder of 2023 - 2024 18,403 2025 42,940 2026 6,067 Total 67,410
Schedule of Debt Issuance Cost [Table Text Block]	September 30, 2023 December 31, 2022 Opening balance 507 2,332 Less: Amortization of debt issuance cost* (120 ) (1,825 ) Closing balance 387 507

Note 11 - Other Current Liabi_2

Note 11 - Other Current Liabilities (Tables)	9 Months Ended
	Sep. 30, 2023
Notes Tables
Other Current Liabilities [Table Text Block]	September 30, 2023 December 31, 2022 Provision for leave encashment 5,066 6,258 Payables to government authorities 4,737 5,923 Current tax liabilities, net 8,194 2,651 Other liabilities 3,070 2,783 21,067 17,615

Note 13 - Accumulated Other C_2

Note 13 - Accumulated Other Comprehensive Loss (Tables)	9 Months Ended
	Sep. 30, 2023
Notes Tables
Comprehensive Income (Loss) [Table Text Block]	Foreign Currency Translation Adjustments Defined Benefit Plan Equity attributable to Startek shareholders Non-controlling interests Total Balance on December 31, 2022 (11,781 ) (4,277 ) (16,058 ) (4,601 ) (20,659 ) Continuing Operations Foreign currency translation (3,578 ) - (3,578 ) - (3,578 ) Pension amortization* - 124 124 - 124 Discontinued Operations Foreign currency translation (50 ) - (50 ) - (50 ) Pension amortization - 3,573 3,573 614 4,187 Redemption of NCI on disposal of CCC - - - 3,987 3,987 Balance at September 30, 2023 (15,409 ) (580 ) (15,989 ) - (15,989 )

Note 14 - Segment and Geograp_2

Note 14 - Segment and Geographical Information (Tables)	9 Months Ended
	Sep. 30, 2023
Notes Tables
Schedule of Segment Reporting Information, by Segment [Table Text Block]	Three Months Ended Nine Months Ended September 30, September 30, 2023 2022 2023 2022 Revenue Americas 47,860 39,444 137,894 126,811 India & Sri Lanka 22,365 27,888 67,770 82,112 Malaysia 11,262 11,357 32,541 34,068 Australia 7,680 9,845 24,939 28,952 South Africa 4,460 5,392 13,734 17,574 Rest of World 2 952 37 2,600 Total 93,629 94,878 276,915 292,117 Three months ended Nine Months Ended September 30, September 30, 2023 2022 2023 2022 Operating income (loss) Americas 129 (230 ) 4,927 (2,865 ) India & Sri Lanka (2,511 ) 1,281 (4,212 ) 5,925 Malaysia 2,903 3,173 7,956 7,778 Australia (126 ) 1,214 1,190 3,290 South Africa 276 870 1,388 2,721 Rest of World (867 ) (754 ) (2,640 ) (2,026 ) Segment operating income (196 ) 5,554 8,609 14,823 Startek consolidation adjustments Merger transaction cost (304 ) (1,411 ) (304 ) (2,603 ) Intangible amortization (2,580 ) (2,603 ) (7,722 ) (7,745 ) Goodwill impairment (19,648 ) - (19,648 ) - Total operating income (22,728 ) 1,540 (19,065 ) 4,475 As of As of September 30, 2023 December 31, 2022 Property, plant and equipment, net Americas 8,153 9,718 India & Sri Lanka 12,891 8,340 Malaysia 2,309 2,390 Australia 932 829 South Africa 1,559 1,508 Rest of World 88 160 Total 25,932 22,945

Note 15 - Leases (Tables)

Note 15 - Leases (Tables)	9 Months Ended
	Sep. 30, 2023
Notes Tables
Lease, Cost [Table Text Block]	Three Months Ended September 30, 2023 Three Months Ended September 30, 2022 Nine Months Ended September 30, 2023 Nine Months Ended September 30, 2022 Operating lease cost 3,759 4,760 12,540 14,988 Finance lease cost Amortization of right-of-use assets - 117 38 373 Interest on lease liabilities - 3 - 67 Total finance lease cost - 120 38 440 Nine Months Ended September 30, 2023 Nine Months Ended September 30, 2022 Cash paid for amounts included in the measurement of lease liabilities Operating cash flows from operating leases 14,447 16,356 Operating cash flow from finance leases - 67 Financing cash flows from finance leases - 380 Right-of-use assets obtained in exchange for lease obligations Operating leases 10,802 1,493 Finance leases - -
Assets And Liabilities, Lessee [Table Text Block]	As of September 30, 2023 As of December 31, 2022 Operating leases Operating lease right-of-use assets 27,478 36,450 Operating lease liabilities - Current 15,120 14,492 Operating lease liabilities - Non-current 20,111 26,651 Total operating lease liabilities 35,231 41,143 Finance Leases Property and equipment, at cost 1,509 1,509 Accumulated depreciation (1,509 ) (1,471 ) Property and equipment, at net - 38 Weighted average remaining lease term As of September 30, 2023 As of December 31, 2022 Operating leases (in years) 2.83 years 2.60 years Finance leases (in years) 0.00 years 0.00 years Weighted average discount rate Operating leases 7 % 6 % Finance leases 0 % 0 %
Finance Lease, Liability, to be Paid, Maturity [Table Text Block]	Operating Leases Year ending December 31, Remainder of 2023 4,611 2024 16,374 2025 9,709 2026 4,202 2027 2,068 Thereafter 2,486 Total lease payments 39,450 Less: Imputed interest (4,219 ) Total present value to lease liabilities 35,231

Note 16 - Common Stock (Tables)

Note 16 - Common Stock (Tables)	9 Months Ended
	Sep. 30, 2023
Notes Tables
Class of Treasury Stock [Table Text Block]	Period Ended Total number of shares purchased Average price paid per share (1) ($) Total number of shares purchased as part of publicly announced program Maximum dollar value that may yet to be purchased under program ($) April 30, 2023 - - - 20,000,000 May 31, 2023 13,894 3.02 13,894 19,957,988 June 30, 2023 38,085 2.94 38,085 19,845,980 July 30, 2023 14,011 2.87 14,011 19,805,835 August 31, 2023 - - - 19,805,835 September 30, 2023 - - - 19,805,835 Total 65,990 65,990

Note 1 - Overview and Basis o_2

Note 1 - Overview and Basis of Preparation (Details Textual)	Sep. 30, 2023
Number of Countries in which Entity Operates	11

Note 2 - Summary of Significa_3

Note 2 - Summary of Significant Accounting Policies - Useful Lives of Property, Plant & Equipment (Details)	Sep. 30, 2023
Minimum [Member] | Building and Building Improvements [Member]
Estimated useful life (Year)	3 years
Minimum [Member] | Telephone and Computer Equipment [Member]
Estimated useful life (Year)	3 years
Minimum [Member] | Furniture, Fixtures, and Miscellaneous Equipment [Member]
Estimated useful life (Year)	3 years
Minimum [Member] | Computer Software [Member]
Estimated useful life (Year)	1 year
Maximum [Member] | Building and Building Improvements [Member]
Estimated useful life (Year)	20 years
Maximum [Member] | Telephone and Computer Equipment [Member]
Estimated useful life (Year)	10 years
Maximum [Member] | Furniture, Fixtures, and Miscellaneous Equipment [Member]
Estimated useful life (Year)	15 years
Maximum [Member] | Computer Software [Member]
Estimated useful life (Year)	6 years

Note 2 - Summary of Significa_4

Note 2 - Summary of Significant Accounting Policies - Intangibles (Details)	Sep. 30, 2023
Brand [Member]
Estimated useful life (Year)	13 years 6 months
Trademarks [Member]
Estimated useful life (Year)	15 years
Developed Technology Rights [Member]
Estimated useful life (Year)	5 years
Minimum [Member] | Customer Relationships [Member]
Estimated useful life (Year)	8 years
Maximum [Member] | Customer Relationships [Member]
Estimated useful life (Year)	13 years 6 months

Note 3A - Discontinued Operat_3

Note 3A - Discontinued Operations and Held for Sale - Contact Center Company (Details Textual) $ in Thousands, ر.س in Millions	Apr. 03, 2023 USD ($)	Jan. 11, 2023 USD ($)	Jan. 11, 2023 SAR (ر.س)	Dec. 31, 2022 USD ($)	Nov. 10, 2022
Contact Center Company (CCC) [Member] | Discontinued Operations, Held-for-Sale or Disposed of by Sale [Member]
Disposal Group, Including Discontinued Operation, Assets				$ 195,184
Disposal Group, Including Discontinued Operation, Liabilities				$ 82,259
Contact Center Company (CCC) [Member] | Discontinued Operations, Held-for-Sale or Disposed of by Sale [Member] | Subsidiaries [Member]
Fair Value Disclosure, Fair Value of Subsidiary		$ 120,000	ر.س 450
Disposal Group, Including Discontinued Operation, Consideration	$ 69,800
Contact Center Company (CCC) [Member]
Noncontrolling Interest, Ownership Percentage by Parent	51%
Contact Center Company (CCC) [Member] | Contact Center Company (CCC) [Member] | Discontinued Operations, Held-for-Sale or Disposed of by Sale [Member]
Noncontrolling Interest, Ownership Percentage by Parent					51%

Note 3A - Discontinued Operat_4

Note 3A - Discontinued Operations and Held for Sale - Contact Center Company - Income Statement and Balance Sheet Information of Discontinued Operations (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023		Sep. 30, 2022	Dec. 31, 2022
Income before gain on disposal and tax expenses	$ 367	$ 3,056	$ 3,118		$ 5,865
Tax expenses (A)	0	(925)	(5,374)		(2,500)
Net income	367	2,131	9,410		3,365
Less: Unrecognised pension costs	0	(41)	4,187		(727)
Foreign currency translation adjustments	0	0	(50)		(1)
Tax expenses on gain on disposal net off deferred tax liability reversal of $ 3,056 (B)			(4,189)
Total tax expenses of CCC (A+B)	0	$ (925)	(5,374)		(2,500)
c) Non-controlling interest	0		(66,995)
Total current assets	7,783		7,783			$ 202,831
Total current liabilities	6,365		6,365			89,486
Contact Center Company (CCC) [Member] | Discontinued Operations, Disposed of by Sale [Member]
Gross purchase price, as adjusted per the terms of the Purchase Agreement	69,800		69,800
Less: Carrying value of net assets sold	(55,122)		(55,122)
Less: Unrecognised pension costs			(3,062)
Foreign currency translation adjustments			50
Pre-tax gain on disposal			11,666
Cash and cash equivalents	28,284		28,284
Restricted cash	5,735		5,735
Trade accounts receivables, net	33,853		33,853
Unbilled revenue	46,434		46,434
Prepaid and other assets	8,377		8,377
Property, plant and equipment, net	4,449		4,449
Operating lease right-of-use assets	11,289		11,289
Goodwill	54,840		54,840
Deferred tax assets, net	5,028		5,028
Trade accounts payables	(3,698)		(3,698)
Accrued expenses	(16,015)		(16,015)
Other current and non current liabilities	(45,965)		(45,965)
Operating lease liabilities	(10,494)		(10,494)
c) Non-controlling interest			(66,995)
Carrying value of net assets sold (a+b+c)	55,122		55,122
Trade accounts payables	3,698		3,698
Accrued expenses	16,015		16,015
Other current liabilities	45,965		45,965
Operating lease liabilities	10,494		10,494
Contact Center Company (CCC) [Member] | Discontinued Operations, Held-for-Sale or Disposed of by Sale [Member]
Revenue			64,364	[1]	181,680
Cost of services			(54,889)	[1]	(162,234)
Gross profit			9,475	[1]	19,446
Selling, general and administrative expenses			(3,117)	[1]	(8,219)
Impairment losses and restructuring/exit cost			(4)	[1]	(30)
Operating income			6,354	[1]	11,197
Interest and other cost (represents allocated interest)*			(1,174)	[1]	(2,198)
Foreign exchange gains (losses), net			(10)	[1]	(20)
Income before gain on disposal and tax expenses			5,170	[1]	8,979
Tax expenses (A)			(1,185)	[1]	(2,500)
Net income			3,985	[1]	6,479
Total tax expenses of CCC (A+B)			(1,185)	[1]	(2,500)
Total assets classified as held for sale in the consolidated balance sheet						195,184
Total liabilities classified as discontinued operations in the consolidated balance sheet						82,259
Contact Center Company (CCC) [Member] | Discontinued Operations, Held-for-Sale or Disposed of by Sale [Member] | ARGENTINA
Revenue			19,027		24,295
Cost of services			(17,756)		(23,840)
Gross profit			1,271		455
Selling, general and administrative expenses			(1,462)		(1,515)
Impairment losses and restructuring/exit cost			(3,570)		(3,010)
Operating income			(3,761)		(4,070)
Foreign exchange gains (losses), net			(706)		(445)
Income before gain on disposal and tax expenses			(2,052)		(3,114)
Tax expenses (A)			0		0
Net income			(2,052)		(3,114)
Total tax expenses of CCC (A+B)			0		0
Interest expense and other income (expense), net			2,415		$ 1,401
Contact Center Company (CCC) [Member] | Discontinued Operations, Held-for-Sale [Member] | ARGENTINA
Cash and cash equivalents	1,168		1,168			367
Trade accounts receivables, net	1,984		1,984			2,483
Unbilled revenue	1,172		1,172			1,320
Operating lease right-of-use assets	584		584			620
Trade accounts payables	(444)		(444)			(307)
Accrued expenses	(2,043)		(2,043)			(1,951)
Other current and non current liabilities	(2,492)		(2,492)			(2,674)
Operating lease liabilities	(133)		(133)			(226)
Prepaid and other current assets	1,906		1,906			1,988
Total current assets	6,230		6,230			6,158
Property, plant and equipment, net	957		957			854
Prepaid expenses and other non-current assets	12		12			15
Total non-current assets	1,553		1,553			1,489
Total assets classified as held for sale in the consolidated balance sheet	7,783		7,783			7,647
Trade accounts payables	444		444			307
Accrued expenses	2,043		2,043			1,951
Short term debt	0		0			325
Current maturity of operating lease liabilities	457		457			398
Other current liabilities	2,492		2,492			2,674
Total current liabilities	5,436		5,436			5,655
Operating lease liabilities	133		133			226
Other non-current liabilities	796		796			1,346
Total non-current liabilities	929		929			1,572
Total liabilities classified as discontinued operations in the consolidated balance sheet	$ 6,365		$ 6,365			$ 7,227
[1]Includes results of operations of CCC till March 31, 2023.

Note 3A - Discontinued Operat_5

Note 3A - Discontinued Operations and Held for Sale - Contact Center Company - Income Statement and Balance Sheet Information of Discontinued Operations (Details) (Parentheticals) $ in Thousands	9 Months Ended
	Sep. 30, 2023 USD ($)
Deferred tax liability reversal	$ 3,056

Note 3A - Discontinued Operat_6

Note 3A - Discontinued Operations and Held for Sale - Contact Center Company - Net Cash Flows (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022
Net cash generated from/used in operating activities from discontinued operations	$ (7,691)	$ 11,464
Net cash generated from/used in investing activities from discontinued operations	(3,616)	(2,294)
Net cash generated from/used in financing activities from discontinued operations	(325)	534
Contact Center Company (CCC) [Member] | Discontinued Operations, Held-for-Sale or Disposed of by Sale [Member]
Net cash generated from/used in operating activities from discontinued operations	(5,870)	13,135
Net cash generated from/used in investing activities from discontinued operations	(3,513)	(2,164)
Net cash generated from/used in financing activities from discontinued operations	0	0
Net Cash Inflow/(Outflow)	(9,383)	10,971
ARGENTINA | Contact Center Company (CCC) [Member] | Discontinued Operations, Held-for-Sale or Disposed of by Sale [Member]
Net cash generated from/used in operating activities from discontinued operations	(1,821)	(1,671)
Net cash generated from/used in investing activities from discontinued operations	(103)	(130)
Net cash generated from/used in financing activities from discontinued operations	(325)	534
Net Cash Inflow/(Outflow)	$ (2,249)	$ (1,267)

Note 4 - Goodwill and Intangi_3

Note 4 - Goodwill and Intangible Assets (Details Textual) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
Goodwill Impairment Analysis, Period for Which Revenue, Operating Margins and Cash Flows Are Projected (Year)			5 years
Goodwill, Impairment Loss	$ 19,648	$ 0	$ 19,648	$ 0	$ 8,052
Americas [Member]
Goodwill, Impairment Loss			1,709		4,187
INDIA
Goodwill, Impairment Loss			6,177
MALAYSIA
Goodwill, Impairment Loss			7,617		$ 3,865
AUSTRALIA
Goodwill, Impairment Loss			$ 4,145

Note 4 - Goodwill and Intangi_4

Note 4 - Goodwill and Intangible Assets - Goodwill (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
Goodwill	$ 100,857		$ 100,857		$ 120,505
Opening balance			120,505	$ 128,557	128,557
Impairment	(19,648)	$ 0	(19,648)	$ 0	(8,052)
Closing balance	100,857		100,857		120,505
Americas [Member]
Goodwill	58,419		58,419		60,128
Opening balance			60,128
Impairment			(1,709)		(4,187)
Closing balance	58,419		58,419		60,128
INDIA
Goodwill	6,377		6,377		12,554
Opening balance			12,554
Impairment			(6,177)
Closing balance	6,377		6,377		12,554
Malaysia 1 [Member]
Goodwill	36,061		36,061		43,678
Opening balance			43,678
Closing balance	36,061		36,061		43,678
AUSTRALIA
Goodwill	0		0		4,145
Opening balance			4,145
Impairment			(4,145)
Closing balance	$ 0		$ 0		$ 4,145

Note 4 - Goodwill and Intangi_5

Note 4 - Goodwill and Intangible Assets - Key Assumptions used in Performing Impairment Test, by Each Reporting Unit (Details)	Sep. 30, 2023	Dec. 31, 2022
Americas [Member] | Measurement Input, Discount Rate [Member]
Goodwill impairment assumption	0.109	0.103
Americas [Member] | Measurement Input, Long-Term Revenue Growth Rate [Member]
Goodwill impairment assumption	0.01
Americas [Member] | Measurement Input, Perpetual Growth Rate [Member]
Goodwill impairment assumption		0.01
INDIA | Measurement Input, Discount Rate [Member]
Goodwill impairment assumption	0.171	0.178
INDIA | Measurement Input, Long-Term Revenue Growth Rate [Member]
Goodwill impairment assumption	0.02
INDIA | Measurement Input, Perpetual Growth Rate [Member]
Goodwill impairment assumption		0.03
MALAYSIA | Measurement Input, Discount Rate [Member]
Goodwill impairment assumption	0.126	0.127
MALAYSIA | Measurement Input, Long-Term Revenue Growth Rate [Member]
Goodwill impairment assumption	0.02
MALAYSIA | Measurement Input, Perpetual Growth Rate [Member]
Goodwill impairment assumption		0.02
AUSTRALIA | Measurement Input, Discount Rate [Member]
Goodwill impairment assumption	0.108	0.104
AUSTRALIA | Measurement Input, Long-Term Revenue Growth Rate [Member]
Goodwill impairment assumption	0.01
AUSTRALIA | Measurement Input, Perpetual Growth Rate [Member]
Goodwill impairment assumption		0.01

Note 4 - Goodwill and Intangi_6

Note 4 - Goodwill and Intangible Assets - Summary of Intangible Assets (Details) - USD ($) $ in Thousands	9 Months Ended	12 Months Ended
	Sep. 30, 2023	Dec. 31, 2022
Gross Intangibles	$ 131,060	$ 131,060
Accumulated Amortization	59,037	51,315
Net Intangibles	72,023	79,745
Customer Relationships [Member]
Gross Intangibles	66,220	66,220
Accumulated Amortization	31,673	27,484
Net Intangibles	$ 34,547	$ 38,736
Weighted Average Amortization Period (Year)	6 years 6 months	6 years 6 months
Brand [Member]
Gross Intangibles	$ 49,500	$ 49,500
Accumulated Amortization	21,481	18,740
Net Intangibles	$ 28,019	$ 30,760
Weighted Average Amortization Period (Year)	7 years 1 month 6 days	7 years 1 month 6 days
Trademarks [Member]
Gross Intangibles	$ 13,210	$ 13,210
Accumulated Amortization	4,576	3,917
Net Intangibles	$ 8,634	$ 9,293
Weighted Average Amortization Period (Year)	7 years 6 months	7 years 6 months
Other Intangible Assets [Member]
Gross Intangibles	$ 2,130	$ 2,130
Accumulated Amortization	1,307	1,174
Net Intangibles	$ 823	$ 956
Weighted Average Amortization Period (Year)	4 years 10 months 24 days	4 years 10 months 24 days

Note 4 - Goodwill and Intangi_7

Note 4 - Goodwill and Intangible Assets - Expected Future Amortization of Intangible Assets (Details) $ in Thousands	Sep. 30, 2023 USD ($)
Remainder of 2023	$ 2,631
2024	10,252
2025	10,252
2026	9,490
2027	8,549
Thereafter	$ 30,849

Note 5 - Revenue (Details Textu

Note 5 - Revenue (Details Textual) - USD ($) $ in Thousands	Sep. 30, 2023	Jan. 01, 2023	Dec. 31, 2022
Accounts Receivable, Allowance for Credit Loss	$ 2,695		$ 3,032
Deferred Income Tax Assets, Net	3,126		2,771
Retained Earnings (Accumulated Deficit)	$ (104,768)		$ (86,302)
Cumulative Effect, Period of Adoption, Adjustment [Member] | Accounting Standards Update 2016-13 [Member]
Accounts Receivable, Allowance for Credit Loss		$ (135,000)
Deferred Income Tax Assets, Net		34,000
Retained Earnings (Accumulated Deficit)		$ (101,000)

Note 5 - Revenue - Disaggregate

Note 5 - Revenue - Disaggregated Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Revenue	$ 93,629	$ 94,878	$ 276,915	$ 292,117
Communications [Member]
Revenue	24,134	25,309	71,506	74,298
E-Commerce and Consumer [Member]
Revenue	15,524	20,276	48,061	59,015
Financial and Business Service [Member]
Revenue	11,040	13,372	36,347	39,593
Media [Member]
Revenue	15,439	10,748	44,942	40,503
Travel and Hospitality [Member]
Revenue	13,023	13,103	36,569	37,659
Health Care and Education [Member]
Revenue	6,790	6,977	18,277	22,108
Technology, IT and Related Service [Member]
Revenue	3,337	2,615	9,447	9,539
Other Sector [Member]
Revenue	$ 4,342	$ 2,478	$ 11,766	$ 9,402

Note 5 - Revenue - Trace Accoun

Note 5 - Revenue - Trace Accounts Receivables and Unbilled Revenue (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Trade accounts receivables and Unbilled Revenue	$ 70,948	$ 74,377
Less: Allowance for expected credit loss	(2,695)	(3,032)
Trade accounts receivables and Unbilled Revenue	$ 68,253	$ 71,345

Note 5 - Revenue - Allowance fo

Note 5 - Revenue - Allowance for Expected Credit Loss (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022
Balance at the beginning of the period	$ 3,032
Transition period adjustment pursuant to ASC 326	135
Additions/(Reversal) during the period	(472)	$ (112)
Balance at the end of the period	$ 2,695

Note 6 - Net Income (Loss) Pe_3

Note 6 - Net Income (Loss) Per Share - Basic and Diluted Earnings Per Share (Details) - shares shares in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Shares used in basic earnings per share calculation (in shares)	40,298	40,326	40,300	40,316
Total effects of dilutive securities (in shares)	0	7	0	38
Shares used in dilutive earnings per share calculation (in shares)	40,298	40,333	40,300	40,354
Share-Based Payment Arrangement, Option [Member]
Effect of dilutive securities (in shares)	0	7	0	38

Note 6 - Net Income (Loss) Pe_4

Note 6 - Net Income (Loss) Per Share - Summary of Anti-dilutive Securities (Details) - shares shares in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Share-Based Payment Arrangement, Option [Member]
Stock options (in shares)	2,026	2	2,026	0

Note 7 - Impairment Losses & _3

Note 7 - Impairment Losses & Restructuring Exit Cost (Details Textual) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
Goodwill, Impairment Loss	$ 19,648	$ 0	$ 19,648	$ 0	$ 8,052
Operating Lease, Impairment Loss			$ 4,391		1,110
Minimum [Member]
Lessee, Operating Lease, Remaining Lease Term (Month)	12 months		12 months
Maximum [Member]
Lessee, Operating Lease, Remaining Lease Term (Month)	21 months		21 months
Americas [Member]
Goodwill, Impairment Loss			$ 1,709		4,187
INDIA
Goodwill, Impairment Loss			6,177
MALAYSIA
Goodwill, Impairment Loss			7,617		$ 3,865
AUSTRALIA
Goodwill, Impairment Loss			$ 4,145

Note 7 - Impairment Losses & _4

Note 7 - Impairment Losses & Restructuring Exit Cost - Restructuring and Related Costs (Details) - USD ($) $ in Thousands	9 Months Ended	12 Months Ended
	Sep. 30, 2023	Dec. 31, 2022
Balance	$ 39	$ 465
Accruals/(reversal)	730	662
Payments	(605)	(1,088)
Ending balance	164	39
Employee Severance [Member]
Balance	39	310
Accruals/(reversal)	730	551
Payments	(605)	(822)
Ending balance	164	39
Facility Closing [Member]
Balance	0	155
Accruals/(reversal)	0	111
Payments	0	(266)
Ending balance	$ 0	$ 0

Note 8 - Derivative Instrumen_3

Note 8 - Derivative Instruments - Derivative Instruments Not Designated as Cash Flow Hedges (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Interest Rate Cap [Member] | Interest and Other Cost [Member]
Mark to Market gain on Interest rate cap	$ (42)	$ 0	$ 314	$ 0

Note 9 - Fair Value Measureme_3

Note 9 - Fair Value Measurements - Assets and Liabilities Measured At Fair Value On a Recurring Basis (Details) - Fair Value, Recurring [Member] - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Total fair value of assets measured on a recurring basis	$ 201	$ 0
Total fair value of liabilities measured on a recurring basis	0	(113)
Fair Value, Inputs, Level 1 [Member]
Total fair value of assets measured on a recurring basis	0	0
Total fair value of liabilities measured on a recurring basis	0	0
Fair Value, Inputs, Level 2 [Member]
Total fair value of assets measured on a recurring basis	201	0
Total fair value of liabilities measured on a recurring basis	0	(113)
Fair Value, Inputs, Level 3 [Member]
Total fair value of assets measured on a recurring basis	0	0
Total fair value of liabilities measured on a recurring basis	0	0
Interest Rate Cap [Member]
Interest rate cap	201	0
Interest rate cap	0	(113)
Interest Rate Cap [Member] | Fair Value, Inputs, Level 1 [Member]
Interest rate cap	0	0
Interest rate cap	0	0
Interest Rate Cap [Member] | Fair Value, Inputs, Level 2 [Member]
Interest rate cap	201	0
Interest rate cap	0	(113)
Interest Rate Cap [Member] | Fair Value, Inputs, Level 3 [Member]
Interest rate cap	0	0
Interest rate cap	$ 0	$ 0

Note 10 - Debt (Details Textual

Note 10 - Debt (Details Textual) - USD ($) $ in Thousands			1 Months Ended	9 Months Ended		12 Months Ended
		Feb. 18, 2021	Apr. 30, 2023	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022	Jul. 31, 2023	Jul. 12, 2023	Apr. 19, 2023	Apr. 03, 2023	Nov. 02, 2020
Short-Term Debt				$ 10,643		$ 14,267
Repayments of Debt			$ 55,000
Amortization of Debt Issuance Costs				120	$ 426
Contact Center Company (CCC) [Member]
Disposal Group, Including Discontinued Operation, Consideration			68,900				$ 900	$ 69,800
Contact Center Company (CCC) [Member]
Noncontrolling Interest, Ownership Percentage by Parent										51%
Senior Debt Facility [Member]
Debt Instrument, Covenant Compliance, Adjusted Leverage		0.0225%
Required Debt Repayments									$ 55,000
Repayments of Debt			48,000
Amortization of Debt Issuance Costs	[1]			120		1,825
Senior Debt Facility [Member] | Secured Overnight Financing Rate (SOFR) Overnight Index Swap Rate [Member]
Debt Instrument, Basis Spread on Variable Rate		3.75%
Senior Debt Facility [Member] | Loans Payable [Member]
Debt Instrument, Face Amount		$ 165,000
One-time Debt Amortization [Member]
Amortization of Debt Issuance Costs						1,260
Equipment Loan [Member] | Secured Debt [Member]
Debt Instrument, Face Amount											$ 4,000
Debt Instrument, Interest Rate, Stated Percentage											5.27%
Long-term Debt, Term (Month)											34 months
Non-recourse Factoring [Member]
Long-Term Debt, Gross				19,100		$ 18,090
Minimum [Member] | Senior Debt Facility [Member] | Secured Overnight Financing Rate (SOFR) Overnight Index Swap Rate [Member]
Debt Instrument, Basis Spread on Variable Rate		3.75%
Maximum [Member] | Senior Debt Facility [Member] | Secured Overnight Financing Rate (SOFR) Overnight Index Swap Rate [Member]
Debt Instrument, Basis Spread on Variable Rate		4.50%
Line of Credit [Member]
Line of Credit Facility, Maximum Borrowing Capacity				35,000
Short-Term Debt				$ 10,600
Required Debt Repayments									$ 7,000
Repayments of Debt			$ 7,000
Line of Credit [Member] | Minimum [Member]
Debt Instrument, Basis Spread on Variable Rate				0.90%
Line of Credit [Member] | Maximum [Member]
Debt Instrument, Basis Spread on Variable Rate				4.50%
[1]includes one time amortisation of $1,260 during period ended December 31, 2022.

Note 10 - Debt - Summary of Deb

Note 10 - Debt - Summary of Debt (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Short-Term Debt	$ 10,643	$ 14,267
Current maturity of term loan	12,269	120,466
Current maturity of equipment loan	12,269	120,466
Total current debt	22,912	134,733
Long term debt	54,755	41,175
Loans Payable [Member]
Current maturity of term loan	12,269	119,194
Current maturity of equipment loan	12,269	119,194
Long term debt	54,755	41,175
Secured Debt [Member]
Current maturity of term loan	0	1,272
Current maturity of equipment loan	0	1,272
Working Capital Facilities [Member]
Short-Term Debt	$ 10,643	$ 14,267

Note 10 - Debt - Principal Paym

Note 10 - Debt - Principal Payments Due on Term Loan (Details) $ in Thousands	Sep. 30, 2023 USD ($)
Remainder of 2023	$ 0	[1]
2026	6,067
Total	67,410
Loans Payable [Member]
2024	18,403
2025	$ 42,940
[1]Paid on April 21, 2023

Note 10 - Debt - Debt Issuance

Note 10 - Debt - Debt Issuance Cost (Details) - USD ($) $ in Thousands		9 Months Ended		12 Months Ended
		Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
Less: Amortization of debt issuance cost*		$ (120)	$ (426)
Senior Debt Facility [Member]
Opening balance		507	$ 2,332	$ 2,332
Less: Amortization of debt issuance cost*	[1]	(120)		(1,825)
Closing balance		$ 387		$ 507
[1]includes one time amortisation of $1,260 during period ended December 31, 2022.

Note 11 - Other Current Liabi_3

Note 11 - Other Current Liabilities - Other Current Liabilities (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Provision for leave encashment	$ 5,066	$ 6,258
Payables to government authorities	4,737	5,923
Current tax liabilities, net	8,194	2,651
Other liabilities	3,070	2,783
Other Liabilities Total	$ 21,067	$ 17,615

Note 12 - Share-based Compens_2

Note 12 - Share-based Compensation (Details Textual) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Share-Based Payment Arrangement, Option [Member]
Share-Based Payment Arrangement, Nonvested Award, Option, Cost Not yet Recognized, Amount	$ 1,369		$ 1,369
Share-Based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Period for Recognition (Year)			1 year 11 months 8 days
Selling, General and Administrative Expenses [Member]
Share-Based Payment Arrangement, Expense	$ 369	$ 380	$ 1,138	$ 1,213

Note 13 - Accumulated Other C_3

Note 13 - Accumulated Other Comprehensive Loss (Details Textual) $ in Thousands	9 Months Ended
	Sep. 30, 2023 USD ($)
Other Comprehensive Income (Loss), Cash Flow Hedge, Gain (Loss), before Reclassification, Tax	$ 97

Note 13 - Accumulated Other C_4

Note 13 - Accumulated Other Comprehensive Loss - Summary of Accumulated Other Comprehensive Loss (Details) - USD ($) $ in Thousands		3 Months Ended		9 Months Ended
		Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Foreign currency translation, Discontinued		$ 0	$ 0	$ (50)	$ (1)
Pension amortization		0	$ 41	(4,187)	$ 727
Accumulated Foreign Currency Adjustment Attributable to Parent [Member]
Balance on December 31, 2022				(11,781)
Foreign currency translation				(3,578)
Pension amortization*	[1]			0
Foreign currency translation, Discontinued				(50)
Pension amortization				0
Redemption of NCI on disposal of CCC				0
Balance		(15,409)		(15,409)
Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent [Member]
Balance on December 31, 2022				(4,277)
Foreign currency translation				0
Pension amortization*	[1]			124
Foreign currency translation, Discontinued				0
Pension amortization				3,573
Redemption of NCI on disposal of CCC				0
Balance		(580)		(580)
Accumulated Defined Benefit Plans Adjustment Attributable to Parent [Member]
Balance on December 31, 2022				(16,058)
Foreign currency translation				(3,578)
Pension amortization*	[1]			124
Foreign currency translation, Discontinued				(50)
Pension amortization				3,573
Redemption of NCI on disposal of CCC				0
Balance		(15,989)		(15,989)
AOCI Attributable to Noncontrolling Interest [Member]
Balance on December 31, 2022				(4,601)
Foreign currency translation				0
Pension amortization*	[1]			0
Foreign currency translation, Discontinued				0
Pension amortization				614
Redemption of NCI on disposal of CCC				3,987
Balance		0		0
AOCI Including Portion Attributable to Noncontrolling Interest [Member]
Balance on December 31, 2022				(20,659)
Foreign currency translation				(3,578)
Pension amortization*	[1]			124
Foreign currency translation, Discontinued				(50)
Pension amortization				4,187
Redemption of NCI on disposal of CCC				3,987
Balance		$ (15,989)		$ (15,989)
[1]Pension amortisation is net of tax impact of $97.

Note 14 - Segment and Geograp_3

Note 14 - Segment and Geographical Information (Details Textual) - USD ($) $ in Millions			3 Months Ended		9 Months Ended
	Dec. 27, 2022	Feb. 25, 2021	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
CSS Corp. [Member]
Payments to Acquire Equity Method Investments		$ 25
CSS Corp LP [Member]
Proceeds from Equity Method Investment, Distribution, Return of Capital	$ 45.6
Equity Method Investment, Realized Gain (Loss) on Disposal	$ 8.4
Customer Concentration Risk [Member] | Revenue from Contract with Customer Benchmark [Member] | Customer One [Member]
Concentration Risk, Percentage			10%	10%	10%	10%

Note 14 - Segment and Geograp_4

Note 14 - Segment and Geographical Information - Summary of Segment Reporting Information, By Segment (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
Revenue	$ 93,629	$ 94,878	$ 276,915	$ 292,117
Operating income (loss)	(22,728)	1,540	(19,065)	4,475
Merger transaction cost	(304)	(1,411)	(304)	(2,603)
Impairment	(19,648)	0	(19,648)	0	$ (8,052)
Property, plant and equipment, net	25,932		25,932		22,945
Operating Segments [Member]
Operating income (loss)	(196)	5,554	8,609	14,823
Segment Reconciling Items [Member]
Intangible amortization	(2,580)	(2,603)	(7,722)	(7,745)
Americas [Member]
Property, plant and equipment, net	8,153		8,153		9,718
Americas [Member] | Operating Segments [Member]
Revenue	47,860	39,444	137,894	126,811
Operating income (loss)	129	(230)	4,927	(2,865)
India and Sri Lanka [Member]
Property, plant and equipment, net	12,891		12,891		8,340
India and Sri Lanka [Member] | Operating Segments [Member]
Revenue	22,365	27,888	67,770	82,112
Operating income (loss)	(2,511)	1,281	(4,212)	5,925
Malaysia 1 [Member]
Property, plant and equipment, net	2,309		2,309		2,390
Malaysia 1 [Member] | Operating Segments [Member]
Revenue	11,262	11,357	32,541	34,068
Operating income (loss)	2,903	3,173	7,956	7,778
AUSTRALIA
Property, plant and equipment, net	932		932		829
AUSTRALIA | Operating Segments [Member]
Revenue	7,680	9,845	24,939	28,952
Operating income (loss)	(126)	1,214	1,190	3,290
SOUTH AFRICA
Property, plant and equipment, net	1,559		1,559		1,508
SOUTH AFRICA | Operating Segments [Member]
Revenue	4,460	5,392	13,734	17,574
Operating income (loss)	276	870	1,388	2,721
Rest of World [Member]
Property, plant and equipment, net	88		88		$ 160
Rest of World [Member] | Operating Segments [Member]
Revenue	2	952	37	2,600
Operating income (loss)	$ (867)	$ (754)	$ (2,640)	$ (2,026)

Note 15 - Leases (Details Textu

Note 15 - Leases (Details Textual)	9 Months Ended
	Sep. 30, 2023
Lessee, Lease, Termination Period (Year)	1 year
Minimum [Member]
Lease, Remaining Lease Term (Year)	1 year
Lessee, Lease, Renewal Term (Year)	3 years
Maximum [Member]
Lease, Remaining Lease Term (Year)	9 years
Lessee, Lease, Renewal Term (Year)	5 years

Note 15 - Leases - Components o

Note 15 - Leases - Components of Lease Expense (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Operating lease cost	$ 3,759	$ 4,760	$ 12,540	$ 14,988
Amortization of right-of-use assets	0	117	38	373
Interest on lease liabilities	0	3	0	67
Total finance lease cost	$ 0	$ 120	38	440
Operating cash flows from operating leases			14,447	16,356
Operating cash flow from finance leases			0	67
Financing cash flows from finance leases			0	380
Operating leases			10,802	1,493
Finance leases			$ 0	$ 0

Note 15 - Leases - Supplemental

Note 15 - Leases - Supplemental Balance Sheet Information (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Operating lease right-of-use assets	$ 27,478	$ 36,450
Operating lease liabilities - Current	15,120	14,492
Operating lease liabilities - Non-current	20,111	26,651
Total operating lease liabilities	$ 35,231	$ 41,143
Operating leases (Year)	2 years 9 months 29 days	2 years 7 months 6 days
Finance leases (Year)	0 years	0 years
Operating leases	7%	6%
Finance leases	0%	0%
Property, Plant and Equipment, Net [Member]
Property and equipment, at cost	$ 1,509	$ 1,509
Accumulated depreciation	(1,509)	(1,471)
Property and equipment, at net	$ 0	$ 38

Note 15 - Leases - Maturities o

Note 15 - Leases - Maturities of Lease Liabilities (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Remainder of 2023, Operating leases	$ 4,611
2024, Operating leases	16,374
2025, Operating leases	9,709
2026, Operating leases	4,202
2027, Operating leases	2,068
Thereafter, Operating leases	2,486
Total lease payments, Operating leases	39,450
Less imputed interest, Operating leases	(4,219)
Total present value to lease liabilities, Operating leases	$ 35,231	$ 41,143

Note 16 - Common Stock (Details

Note 16 - Common Stock (Details Textual) $ in Millions	Apr. 24, 2023 USD ($)
Repurchase Plan [Member]
Stock Repurchase Program, Authorized Amount	$ 20

Note 16 - Common Stock - Stock

Note 16 - Common Stock - Stock Repurchase Activity (Details) - USD ($)							9 Months Ended
	Sep. 30, 2023	Aug. 31, 2023	Jul. 30, 2023	Jun. 30, 2023	May 31, 2023	Apr. 30, 2023	Sep. 30, 2023
Total Number of Shares Purchased (in shares)	0	0	14,011	38,085	13,894	0	65,990
Average Price Paid per Share (in dollars per share)	$ 0	$ 0	$ 2.87	$ 2.94	$ 3.02	$ 0
Repurchase Plan [Member]
Total Number of Shares Purchased (in shares)	0	0	14,011	38,085	13,894	0	65,990
Maximum Dollar Value that May Yet be Purchased Under the Programs	$ 19,805,835	$ 19,805,835	$ 19,805,835	$ 19,845,980	$ 19,957,988	$ 20,000,000	$ 19,805,835