27 (Dollars in millions) March 31, 2012 Traditional Portfolio Monthly Scheduled Payments Due Not Yet in Repayment 6,268 Loans in Forbearance 758 9.9% 174 2.8% 116 2.2% 57 1.6% 74 1.2% 1,178 4.1% Loans in Repayment- Current 5,942 77.4% 5,566 90.1% 4,862 91.6% 3,357 93.8% 5,742 95.3% 25,468 88.5% Loans in Repayment- Delinq 31-60 days 295 3.8% 141 2.3% 115 2.2% 60 1.7% 80 1.3% 690 2.4% Loans in Repayment- Delinq 61-90 days 199 2.6% 87 1.4% 65 1.2% 32 0.9% 41 0.7% 424 1.5% Loans in Repayment- Delinq 90 + days 487 6.3% 207 3.4% 148 2.8% 73 2.0% 89 1.5% 1,003 3.5% 7,681 $ 100% 6,175 $ 100% 5,306 $ 100% 3,579 $ 100% 6,026 $ 100% 28,764 $ 100% Charge-offs as a % of loans in repayment 4.6% 2.0% 1.4% 1.2% 1.0% 2.3% Non-Traditional Portfolio Monthly Scheduled Payments Due Not Yet in Repayment 649 Loans in Forbearance 134 12.8% 24 4.7% 16 3.6% 7 2.3% 12 2.1% 193 6.8% Loans in Repayment- Current 587 55.9% 354 72.2% 342 79.3% 269 85.4% 478 86.2% 2,030 71.5% Loans in Repayment- Delinq 31-60 days 86 8.2% 30 6.2% 21 4.9% 12 3.7% 19 3.4% 168 5.9% Loans in Repayment- Delinq 61-90 days 66 6.3% 20 4.1% 14 3.3% 7 2.3% 13 2.3% 120 4.2% Loans in Repayment- Delinq 90 + days 176 16.7% 63 12.8% 38 8.9% 20 6.3% 33 6.0% 330 11.6% 1,049 $ 100% 491 $ 100% 431 $ 100% 315 $ 100% 555 $ 100% 2,841 $ 100% Charge-offs as a % of loans in repayment 16.9% 10.5% 6.8% 4.4% 4.2% 10.3% Total Managed Monthly Scheduled Payments Due Not Yet in Repayment 6,917 Loans in Forbearance 892 10.2% 198 3.0% 132 2.3% 64 1.7% 86 1.3% 1,372 4.3% Loans in Repayment- Current 6,529 74.8% 5,920 88.8% 5,204 90.7% 3,626 93.1% 6,220 94.5% 27,499 87.0% Loans in Repayment- Delinq 31-60 days 381 4.4% 171 2.6% 136 2.4% 72 1.8% 99 1.5% 859 2.7% Loans in Repayment- Delinq 61-90 days 265 3.0% 107 1.6% 79 1.4% 39 1.0% 54 0.8% 544 1.7% Loans in Repayment- Delinq 90 + days 663 7.6% 270 4.0% 186 3.2% 93 2.4% 122 1.9% 1,334 4.2% 8,730 $ 100% 6,666 $ 100% 5,737 $ 100% 3,894 $ 100% 6,581 $ 100% 31,608 $ 100% Charge-offs as a % of loans in repayment 6.0% 2.7% 1.8% 1.4% 1.3% 3.0% More than 48 payments Total Total Loans in Repayment or Forbearance Total Loans in Repayment or Forbearance Loan Status 0-12 payments 13-24 payments 25-36 payments 37-48 payments Total Total Loans in Repayment or Forbearance Loan Status 0-12 payments 13-24 payments 25-36 payments 37-48 payments More than 48 payments Total Loan Status 0-12 payments 13-24 payments 25-36 payments 37-48 payments More than 48 payments Loan Seasoning |