Allowance for Loan Losses | Allowance for Loan Losses Our provision for loan losses represents the periodic expense of maintaining an allowance sufficient to absorb incurred probable losses in the held-for-investment loan portfolios. The evaluation of the allowance for loan losses is inherently subjective, as it requires material estimates that may be susceptible to significant changes. We believe the allowance for loan losses is appropriate to cover probable losses incurred in the loan portfolios. We began acquiring Personal Loans in the fourth quarter of 2016. Allowance for Loan Losses Metrics Allowance for Loan Losses Three Months Ended March 31, 2017 FFELP Loans Private Education Loans Personal Loans Total Allowance for Loan Losses Beginning balance $ 2,171 $ 182,472 $ 58 $ 184,701 Total provision (316 ) 26,820 288 26,792 Net charge-offs: Charge-offs (218 ) (26,227 ) — (26,445 ) Recoveries — 3,259 — 3,259 Net charge-offs (218 ) (22,968 ) (23,186 ) Loan sales (1) — (1,221 ) — (1,221 ) Ending Balance $ 1,637 $ 185,103 $ 346 $ 187,086 Allowance: Ending balance: individually evaluated for impairment $ — $ 87,150 $ — $ 87,150 Ending balance: collectively evaluated for impairment $ 1,637 $ 97,953 $ 346 $ 99,936 Loans: Ending balance: individually evaluated for impairment $ — $ 701,860 $ — $ 701,860 Ending balance: collectively evaluated for impairment $ 989,393 $ 14,952,994 $ 55,502 $ 15,997,889 Net charge-offs as a percentage of average loans in repayment (annualized) (2) 0.11 % 0.89 % — % Allowance as a percentage of the ending total loan balance 0.17 % 1.18 % 0.62 % Allowance as a percentage of the ending loans in repayment (2) 0.22 % 1.76 % 0.62 % Allowance coverage of net charge-offs (annualized) 1.88 2.01 — Ending total loans, gross $ 989,393 $ 15,654,854 $ 55,502 Average loans in repayment (2) $ 771,435 $ 10,265,530 $ 35,830 Ending loans in repayment (2) $ 757,052 $ 10,526,782 $ 55,502 ____________ (1) Represents fair value adjustments on loans sold. (2) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period. Allowance for Loan Losses Three Months Ended March 31, 2016 FFELP Loans Private Education Loans Total Allowance for Loan Losses Beginning balance $ 3,691 $ 108,816 $ 112,507 Total provision 321 33,839 34,160 Net charge-offs: Charge-offs (383 ) (19,004 ) (19,387 ) Recoveries — 1,044 1,044 Net charge-offs (383 ) (17,960 ) (18,343 ) Loan sales (1) — (2,075 ) (2,075 ) Ending Balance $ 3,629 $ 122,620 $ 126,249 Allowance: Ending balance: individually evaluated for impairment $ — $ 49,212 $ 49,212 Ending balance: collectively evaluated for impairment $ 3,629 $ 73,408 $ 77,037 Loans: Ending balance: individually evaluated for impairment $ — $ 318,094 $ 318,094 Ending balance: collectively evaluated for impairment $ 1,088,026 $ 11,793,776 $ 12,881,802 Net charge-offs as a percentage of average loans in repayment (annualized) (2) 0.19 % 0.95 % Allowance as a percentage of the ending total loan balance 0.33 % 1.01 % Allowance as a percentage of the ending loans in repayment (2) 0.45 % 1.56 % Allowance coverage of net charge-offs (annualized) 2.37 1.71 Ending total loans, gross $ 1,088,026 $ 12,111,870 Average loans in repayment (2) $ 804,690 $ 7,534,234 Ending loans in repayment (2) $ 803,378 $ 7,843,076 ____________ (1) Represents fair value adjustments on loans sold. (2) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period. Troubled Debt Restructurings All of our loans are collectively assessed for impairment, except for loans classified as TDRs (where we conduct individual assessments of impairment). We modify the terms of loans for certain borrowers when we believe such modifications may increase the ability and willingness of a borrower to make payments and thus increase the ultimate overall amount collected on a loan. These modifications generally take the form of a forbearance, a temporary interest rate reduction or an extended repayment plan. We generally consider a loan that is in full principal and interest repayment status which has received more than three months of forbearance in a 24-month period to be a TDR; however, during the first nine months after a loan has entered full principal and interest repayment status, we do not count up to the first six months of forbearance received during that period against the three-month policy limit. Also, a loan becomes a TDR when it is modified to reduce the interest rate on the loan (regardless of when such modification occurs and/or whether such interest rate reduction is temporary). The majority of our loans that are considered TDRs involve a temporary forbearance of payments and do not change the contractual interest rate of the loan. Approximately 26 percent of the loans granted forbearance as of March 31, 2017 and December 31, 2016 , respectively, have been classified as TDRs due to their forbearance status. For additional information, see Note 6, “Allowance for Loan Losses” in our 2016 Form 10-K. Within the Private Education Loan portfolio, loans greater than 90 days past due are considered to be nonperforming. FFELP Loans are at least 97 percent guaranteed as to their principal and accrued interest by the federal government in the event of default and, therefore, we do not deem FFELP Loans as nonperforming from a credit risk perspective at any point in their life cycle prior to claim payment, and continue to accrue interest on those loans through the date of claim. At March 31, 2017 and December 31, 2016 , all TDR loans had a related allowance recorded. The following table provides the recorded investment, unpaid principal balance and related allowance for our TDR loans. Recorded Investment Unpaid Principal Balance Allowance March 31, 2017 TDR Loans $ 712,019 $ 701,860 $ 87,150 December 31, 2016 TDR Loans $ 620,991 $ 612,606 $ 86,930 The following table provides the average recorded investment and interest income recognized for our TDR loans. Three Months Ended 2017 2016 Average Recorded Investment Interest Income Recognized Average Recorded Investment Interest Income Recognized TDR Loans $ 669,606 $ 12,257 $ 297,315 $ 5,583 The following table provides information regarding the loan status and aging of TDR loans. March 31, December 31, 2017 2016 Balance % Balance % TDR loans in in-school/grace/deferment (1) $ 32,121 $ 24,185 TDR loans in forbearance (2) 78,791 71,851 TDR loans in repayment (3) and percentage of each status: Loans current 532,459 90.2 % 462,187 89.5 % Loans delinquent 31-60 days (4) 29,733 5.0 28,452 5.5 Loans delinquent 61-90 days (4) 16,837 2.8 17,326 3.4 Loans delinquent greater than 90 days (4) 11,919 2.0 8,605 1.6 Total TDR loans in repayment 590,948 100.0 % 516,570 100.0 % Total TDR loans, gross $ 701,860 $ 612,606 _____ (1) Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on the loans (e.g., residency periods for medical students or a grace period for bar exam preparation). (2) Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures. (3) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period. (4) The period of delinquency is based on the number of days scheduled payments are contractually past due. The following table provides the amount of modified loans (which includes forbearance and reductions in interest rates) that became TDRs in the periods presented. Additionally, for the periods presented, the table summarizes charge-offs occurring in the TDR portfolio, as well as TDRs for which a payment default occurred in the relevant period presented and within 12 months of the loan first being designated as a TDR. We define payment default as 60 days past due for this disclosure. Three Months Ended Three Months Ended Modified Loans (1) Charge-offs Payment- Default Modified Loans (1) Charge-offs Payment- Default TDR Loans $ 112,206 $ 10,523 $ 25,526 $ 61,006 $ 4,968 $ 25,671 _____ (1) Represents the principal balance of loans that have been modified during the period and resulted in a TDR. Key Credit Quality Indicators For Private Education Loans, the key credit quality indicators are FICO scores, the existence of a cosigner, the loan status and loan seasoning. The FICO scores are assessed at original approval and periodically refreshed/updated through the loan’s term. The following table highlights the gross principal balance of our Private Education Loan portfolio stratified by key credit quality indicators. Private Education Loans Credit Quality Indicators March 31, 2017 December 31, 2016 Credit Quality Indicators: Balance (1) % of Balance Balance (1) % of Balance Cosigners: With cosigner $ 14,097,920 90 % $ 12,816,512 90 % Without cosigner 1,556,934 10 1,435,163 10 Total $ 15,654,854 100 % $ 14,251,675 100 % FICO at Original Approval: Less than 670 $ 1,008,334 6 % $ 920,132 6 % 670-699 2,297,815 15 2,092,722 15 700-749 5,109,510 33 4,639,958 33 Greater than or equal to 750 7,239,195 46 6,598,863 46 Total $ 15,654,854 100 % $ 14,251,675 100 % Seasoning (2) : 1-12 payments $ 4,233,778 27 % $ 3,737,110 26 % 13-24 payments 2,937,448 19 2,841,107 20 25-36 payments 1,951,479 12 1,839,764 13 37-48 payments 978,576 6 917,633 7 More than 48 payments 775,278 5 726,106 5 Not yet in repayment 4,778,295 31 4,189,955 29 Total $ 15,654,854 100 % $ 14,251,675 100 % (1) Balance represents gross Private Education Loans. (2) Number of months in active repayment (whether interest only payment, fixed payment, or full principal and interest payment status) for which a scheduled payment was due. Key Credit Quality Indicators For Personal Loans, the key credit quality indicators are FICO scores and loan seasoning. The FICO scores are assessed at original approval and periodically refreshed/updated through the loan’s term. The following table highlights the gross principal balance of our Personal Loan portfolio stratified by key credit quality indicators. Personal Loans Credit Quality Indicators March 31, 2017 December 31, 2016 Credit Quality Indicators: Balance (1) % of Balance Balance (1) % of Balance FICO at Original Approval: Less than 670 $ 4,612 8 % $ 1,189 9 % 670-699 15,897 29 3,139 24 700-749 25,569 46 5,678 44 Greater than or equal to 750 9,424 17 2,888 23 Total $ 55,502 100 % $ 12,894 100 % Seasoning (2) : 0-12 payments $ 55,502 100 % $ 12,894 100 % 13-24 payments — — — — 25-36 payments — — — — 37-48 payments — — — — More than 48 payments — — — — Total $ 55,502 100 % $ 12,894 100 % (1) Balance represents gross Personal Loans. (2) Number of months in active repayment for which a scheduled payment was due. The following table provides information regarding the loan status of our Private Education Loans. Loans in repayment include loans making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period. Private Education Loans March 31, December 31, 2017 2016 Balance % Balance % Loans in-school/grace/deferment (1) $ 4,778,295 $ 4,189,955 Loans in forbearance (2) 349,777 351,962 Loans in repayment and percentage of each status: Loans current 10,327,843 98.1 % 9,509,394 97.9 % Loans delinquent 31-60 days (3) 112,167 1.1 124,773 1.3 Loans delinquent 61-90 days (3) 54,128 0.5 51,423 0.5 Loans delinquent greater than 90 days (3) 32,644 0.3 24,168 0.3 Total Private Education Loans in repayment 10,526,782 100.0 % 9,709,758 100.0 % Total Private Education Loans, gross 15,654,854 14,251,675 Private Education Loans deferred origination costs 46,692 44,206 Total Private Education Loans 15,701,546 14,295,881 Private Education Loans allowance for losses (185,103 ) (182,472 ) Private Education Loans, net $ 15,516,443 $ 14,113,409 Percentage of Private Education Loans in repayment 67.2 % 68.1 % Delinquencies as a percentage of Private Education Loans in repayment 1.9 % 2.1 % Loans in forbearance as a percentage of Private Education Loans in repayment and forbearance 3.2 % 3.5 % (1) Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on the loans (e.g., residency periods for medical students or a grace period for bar exam preparation). (2) Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures. (3) The period of delinquency is based on the number of days scheduled payments are contractually past due. Accrued Interest Receivable The following table provides information regarding accrued interest receivable on our Private Education Loans. The table also discloses the amount of accrued interest on loans greater than 90 days past due as compared to our allowance for uncollectible interest. The allowance for uncollectible interest exceeds the amount of accrued interest on our 90 days past due Private Education Loan portfolio for all periods presented. Private Education Loan Accrued Interest Receivable Total Interest Receivable Greater Than 90 Days Past Due Allowance for Uncollectible Interest March 31, 2017 $ 825,680 $ 1,108 $ 2,868 December 31, 2016 $ 739,847 $ 845 $ 2,898 |