Allowance for Credit Losses | Allowance for Credit LossesOur provision for credit losses represents the periodic expense of maintaining an allowance sufficient to absorb lifetime expected credit losses in the held for investment loan portfolios. The evaluation of the allowance for credit losses is inherently subjective, as it requires material estimates that may be susceptible to significant changes. We believe the allowance for credit losses is appropriate to cover lifetime expected losses incurred in the loan portfolios. See Note 2, “Significant Accounting Policies — Allowance for Credit Losses - 2021 and 2020, — Allowance for Private Education Loan Losses - 2021 and 2020, — Allowance for FFELP Loan Losses - 2021 and 2020, — Allowance for Credit Card Loans - 2021 and 2020, — Allowance for Credit Losses - 2019, — Allowance for Private Education Loan Losses - 2019, — Allowance for FFELP Loan Losses - 2019, and — Allowance for Credit Card Loans - 2019” for a more detailed discussion. Allowance for Credit Losses Metrics Year Ended December 31, 2021 FFELP Private Education Credit Cards Total Allowance for Credit Losses Beginning balance $ 4,378 $ 1,355,844 $ 1,501 $ 1,361,723 Transfer from unfunded commitment liability (1) — 301,655 — 301,655 Provisions: Provision for current period 20 (233,852) 1,124 (232,708) Loan sale reduction to provision — (66,460) — (66,460) Loans transferred to held-for-sale — 1,887 — 1,887 Total provisions (2) 20 (298,425) 1,124 (297,281) Net charge-offs: Charge-offs (321) (229,591) (356) (230,268) Recoveries — 29,494 12 29,506 Net charge-offs (321) (200,097) (344) (200,762) Ending Balance $ 4,077 $ 1,158,977 $ 2,281 $ 1,165,335 Allowance: Ending balance: individually evaluated for impairment $ — $ 47,712 $ — $ 47,712 Ending balance: collectively evaluated for impairment $ 4,077 $ 1,111,265 $ 2,281 $ 1,117,623 Loans: Ending balance: individually evaluated for impairment $ — $ 1,057,665 $ — $ 1,057,665 Ending balance: collectively evaluated for impairment $ 695,216 $ 19,659,198 $ 25,014 $ 20,379,428 Net charge-offs as a percentage of average loans in repayment (3) 0.06 % 1.33 % 2.24 % Allowance as a percentage of the ending total loan balance 0.59 % 5.59 % 9.12 % Allowance as a percentage of the ending loans in repayment (3) 0.74 % 7.47 % 9.12 % Allowance coverage of net charge-offs 12.70 5.79 6.63 Ending total loans, gross $ 695,216 $ 20,716,863 $ 25,014 Average loans in repayment (3) $ 545,689 $ 15,019,869 $ 15,343 Ending loans in repayment (3) $ 553,980 $ 15,511,212 $ 25,014 (1) See Note 8, “Unfunded Loan Commitments,” for a summary of the activity in the allowance for and balance of unfunded loan commitments, respectively. (2) Below is a reconciliation of the provisions for credit losses reported in the consolidated statements of income. When a new loan commitment is made, we record the CECL allowance as a liability for unfunded loan commitments by recording a provision for credit losses. When the loan is funded, we transfer that liability to the allowance for credit losses. Consolidated Statements of Income Year Ended December 31, 2021 (dollars in thousands) Private Education Loan provisions for credit losses: Provisions for loan losses $ (298,425) Provisions for unfunded loan commitments 264,324 Total Private Education Loan provisions for credit losses (34,101) Other impacts to the provisions for credit losses: FFELP Loans 20 Credit Cards 1,124 Total 1,144 Provisions for credit losses reported in consolidated statements of income $ (32,957) (3) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period. Year Ended December 31, 2020 FFELP Private Education Personal Credit Cards Total Allowance for Credit Losses Beginning balance $ 1,633 $ 374,300 $ 65,877 $ 102 $ 441,912 Day 1 adjustment for the adoption of CECL 2,852 1,060,830 79,183 188 1,143,053 Balance at January 1, 2020 4,485 1,435,130 145,060 290 1,584,965 Transfer from unfunded commitment liability (1) — 320,808 — — 320,808 Provisions: Provision for current period 412 148,673 40,485 1,328 190,898 Loan sale reduction to provision — (161,793) (42,916) — (204,709) Loans transferred to held-for-sale — (205,669) — — (205,669) Total provisions (2) 412 (218,789) (2,431) 1,328 (219,480) Net charge-offs: Charge-offs (519) (205,326) (39,079) (119) (245,043) Recoveries — 24,021 4,984 2 29,007 Net charge-offs (519) (181,305) (34,095) (117) (216,036) Loan sales — — (108,534) — (108,534) Ending Balance $ 4,378 $ 1,355,844 $ — $ 1,501 $ 1,361,723 Allowance: Ending balance: individually evaluated for impairment $ — $ 104,265 $ — $ — $ 104,265 Ending balance: collectively evaluated for impairment $ 4,378 $ 1,251,579 $ — $ 1,501 $ 1,257,458 Loans: Ending balance: individually evaluated for impairment $ — $ 1,274,590 $ — $ — $ 1,274,590 Ending balance: collectively evaluated for impairment $ 737,593 $ 18,454,747 $ — $ 12,238 $ 19,204,578 Net charge-offs as a percentage of average loans in repayment (3) 0.09 % 1.17 % — % 1.26 % Allowance as a percentage of the ending total loan balance 0.59 % 6.87 % — % 12.27 % Allowance as a percentage of the ending loans in repayment (3) 0.76 % 9.48 % — % 12.27 % Allowance coverage of net charge-offs 8.44 7.48 — 12.83 Ending total loans, gross $ 737,593 $ 19,729,337 $ — $ 12,238 Average loans in repayment (3) $ 549,584 $ 15,518,851 $ — $ 9,286 Ending loans in repayment (3) $ 573,361 $ 14,304,821 $ — $ 12,238 (1) See Note 8, “Unfunded Loan Commitments,” for a summary of the activity in the allowance for and balance of unfunded loan commitments, respectively. (2) Below is a reconciliation of the provisions for credit losses reported in the consolidated statements of income. When a new loan commitment is made, we record the CECL allowance as a liability for unfunded loan commitments by recording a provision for credit losses. When the loan is funded, we transfer that liability to the allowance for credit losses. Consolidated Statements of Income Year Ended December 31, 2020 (dollars in thousands) Private Education Loan provisions for credit losses: Provisions for loan losses $ (218,789) Provisions for unfunded loan commitments 312,613 Total Private Education Loan provisions for credit losses 93,824 Other impacts to the provisions for credit losses: Personal Loans (2,431) FFELP Loans 412 Credit Cards 1,328 Total (691) Provisions for credit losses reported in consolidated statements of income $ 93,133 (3) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period. Year Ended December 31, 2019 FFELP Private Education Personal Credit Cards Total Allowance for Credit Losses Beginning balance $ 977 $ 277,943 $ 62,201 $ — $ 341,121 Total provision 1,478 279,570 72,783 103 353,934 Net charge-offs: Charge-offs (822) (208,978) (74,313) (1) (284,114) Recoveries — 25,765 5,206 — 30,971 Net charge-offs (822) (183,213) (69,107) (1) (253,143) Ending Balance $ 1,633 $ 374,300 $ 65,877 $ 102 $ 441,912 Allowance: Ending balance: individually evaluated for impairment $ — $ 186,697 $ — $ — $ 186,697 Ending balance: collectively evaluated for impairment $ 1,633 $ 187,603 $ 65,877 $ 102 $ 255,215 Loans: Ending balance: individually evaluated for impairment $ — $ 1,581,966 $ — $ — $ 1,581,966 Ending balance: collectively evaluated for impairment $ 783,306 $ 21,607,625 $ 1,049,007 $ 3,884 $ 23,443,822 Net charge-offs as a percentage of average loans in repayment (1) 0.13 % 1.17 % 6.07 % 0.13 % Allowance as a percentage of the ending total loan balance 0.21 % 1.61 % 6.28 % 2.63 % Allowance as a percentage of the ending loans in repayment (1) 0.26 % 2.23 % 6.28 % 2.63 % Allowance coverage of net charge-offs 1.99 2.04 0.95 102.00 Ending total loans, gross $ 783,306 $ 23,189,591 $ 1,049,007 $ 3,884 Average loans in repayment (1) $ 631,029 $ 15,605,927 $ 1,138,887 $ 786 Ending loans in repayment (1) $ 617,646 $ 16,787,670 $ 1,049,007 $ 3,884 (1) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period. Allowance for Credit Losses - Forecast Assumptions In determining the adequacy of the allowance for credit losses, we include forecasts of college graduate unemployment and the Consumer Price Index in our loss forecasting models. We obtain forecasts for these two inputs from Moody’s Analytics. Moody’s Analytics provides a range of forecasts for each of these inputs with various likelihoods of occurring. We determine which forecasts we will include in our estimation of allowance for credit losses and the associated weightings for each of these inputs. At January 1, 2020 (the initial adoption date of CECL), December 31, 2020, and December 31, 2021, we used the Base (50th percentile likelihood of occurring)/S1 (stronger near-term growth scenario with 10 percent likelihood of occurring)/S3 (downside scenario with 10 percent likelihood of occurring) scenarios and weighted them 40 percent, 30 percent, and 30 percent, respectively. Management reviews both the scenarios and their respective weightings each quarter in determining the allowance for credit losses. For the year ended December 31, 2021, we had negative total provisions for credit losses of $33 million. This decrease of $126 million in 2021 compared with the year-ago period was primarily the result of improving economic forecasts in 2021 and faster prepayment speeds. During the first quarter of 2021, we increased our estimates of future prepayment speeds during both the two-year reasonable and supportable period as well as the remaining term of the underlying loans. These faster estimated prepayment speeds during the two-year reasonable and supportable period reflect the significant improvement in economic forecasts, as well as the implementation of an updated prepayment speed model. In the fourth quarter of 2021, we increased our long-term estimate of prepayment speeds to reflect higher long-term prepayment experience. Partially offsetting these benefits were additional provisions to reflect the adoption of our credit administration practices changes and other management overlays. Troubled Debt Restructurings All of our loans are collectively assessed for impairment, except for loans classified as TDRs (where we conduct individual assessments of impairment). We adjust the terms of loans for certain borrowers when we believe such changes will help our customers manage their student loan obligations, achieve better student outcomes, and increase the collectability of the loan. These changes generally take the form of a temporary forbearance of payments, a temporary interest rate reduction, a temporary interest rate reduction with a permanent extension of the loan term, and/or a short-term extended repayment alternative. When we give a borrower facing financial difficulty an interest rate reduction, we temporarily reduce the contractual interest rate on a loan to 4.0 percent for a two-year period and, in the vast majority of cases, permanently extend the final maturity date of the loan. The combination of these two loan term changes helps reduce the monthly payment due from the borrower and increases the likelihood the borrower will remain current during the interest rate modification period as well as when the loan returns to its original contractual interest rate. At December 31, 2021 and 2020, 7.2 percent and 7.8 percent, respectively, of our Private Education Loans held for investment then currently in full principal and interest repayment status were subject to interest rate reductions made under our rate modification program. Once a loan qualifies for TDR status, it remains a TDR for allowance purposes for the remainder of its life. As of both December 31, 2021 and 2020, approximately 47 percent of TDRs were classified as such due to their forbearance status. See Note 2, “Significant Accounting Policies — Allowance for Credit Losses” for a more detailed discussion. Within the Private Education Loan portfolio, loans 90 days or greater past due are nonperforming. FFELP Loans are at least 97 percent guaranteed as to their principal and accrued interest by the federal government in the event of default and, therefore, we do not deem FFELP Loans as nonperforming from a credit risk perspective at any point in their life cycle prior to claim payment and continue to accrue interest on those loans through the date of claim. At December 31, 2021 and 2020, all of our TDR loans had a related allowance recorded. The following table provides the recorded investment, unpaid principal balance, and related allowance for our TDR loans. Years Ended December 31, Recorded Investment Unpaid Principal Balance Allowance 2021: TDR Loans $ 1,093,387 $ 1,057,665 $ 47,712 2020 TDR Loans $ 1,312,805 $ 1,274,590 $ 104,265 The following table provides the average recorded investment and interest income recognized for our TDR loans. Years Ended December 31, (dollars in thousands) 2021 2020 2019 Average Recorded Investment Interest Income Recognized Average Recorded Investment Interest Income Recognized Average Recorded Investment Interest Income Recognized TDR Loans $ 1,220,739 $ 84,822 $ 1,546,908 $ 100,125 $ 1,434,137 $ 95,507 The following table provides information regarding the loan status and aging of TDR loans. For the periods presented below, we updated our delinquency bucket periods from what we reported in our 2020 Form 10-K to conform with the delinquency bucket periods defined by the Federal Financial Institutions Examination Council (“FFIEC”). 2021 2020 As of December 31, Balance % Balance % TDR loans in in-school/grace/deferment (1) $ 80,281 $ 88,750 TDR loans in forbearance (2) 41,464 76,704 TDR loans in repayment (3) and percentage of each status: Loans current 832,018 88.9 % 971,880 87.7 % Loans delinquent 30-59 days (4) 48,766 5.2 59,249 5.3 Loans delinquent 60-89 days (4) 30,575 3.3 43,576 3.9 Loans 90 days or greater past due (4) 24,561 2.6 34,431 3.1 Total TDR loans in repayment (3) 935,920 100.0 % 1,109,136 100.0 % Total TDR loans, gross $ 1,057,665 $ 1,274,590 (1) Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on the loans (e.g., residency periods for medical students or a grace period for bar exam preparation). (2) Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures. (3) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period, (but, for purposes of the table, do not include those loans while they are in forbearance). (4) The period of delinquency is based on the number of days scheduled payments are contractually past due. The following table provides the amount of modified loans (which include forbearance and reductions in interest rates) that became TDRs in the periods presented. Additionally, for the periods presented, the table summarizes charge-offs occurring in the TDR portfolio, as well as TDRs for which a payment default occurred in the relevant period presented and within 12 months of the loan first being designated as a TDR. We define payment default as 60 days past due for this disclosure. Years Ended December 31, (dollars in thousands) 2021 2020 2019 Modified Loans (1) Charge-offs Payment-Default Modified Loans (1) Charge-offs Payment-Default Modified Loans (1) Charge-offs Payment-Default TDR Loans $ 7,410 $ 64,682 $ 9,626 $ 207,001 $ 71,267 $ 75,153 $ 515,398 $ 74,137 $ 111,810 (1) Represents the principal balance of loans that have been modified during the period and resulted in a TDR. Private Education Loans Held for Investment - Key Credit Quality Indicators FFELP Loans are at least 97 percent guaranteed as to their principal and accrued interest in the event of default; therefore, there are no key credit quality indicators associated with FFELP Loans. For Private Education Loans, the key credit quality indicators are FICO scores, the existence of a cosigner, the loan status, and loan seasoning. The FICO scores are assessed at original approval and periodically refreshed/updated through the loan’s term. The following tables highlight the gross principal balance of our Private Education Loan portfolio (held for investment), by year of origination, stratified by key credit quality indicators. As of December 31, 2021 Private Education Loans Held for Investment - Credit Quality Indicators Year of Origination 2021 (1) 2020 (1) 2019 (1) 2018 (1) 2017 (1) 2016 and Prior (1) Total (1) % of Balance Cosigners: With cosigner $ 3,263,892 $ 3,604,553 $ 2,778,262 $ 2,025,463 $ 1,765,719 $ 4,753,775 $ 18,191,664 88 % Without cosigner 558,469 561,730 438,263 294,597 212,514 459,626 2,525,199 12 Total $ 3,822,361 $ 4,166,283 $ 3,216,525 $ 2,320,060 $ 1,978,233 $ 5,213,401 $ 20,716,863 100 % FICO at Origination (2) : Less than 670 $ 248,368 $ 238,005 $ 251,157 $ 193,123 $ 166,048 $ 428,416 $ 1,525,117 7 % 670-699 508,264 564,497 493,237 363,313 329,807 884,981 3,144,099 15 700-749 1,210,833 1,348,269 1,057,001 770,452 660,270 1,753,709 6,800,534 33 Greater than or equal to 750 1,854,896 2,015,512 1,415,130 993,172 822,108 2,146,295 9,247,113 45 Total $ 3,822,361 $ 4,166,283 $ 3,216,525 $ 2,320,060 $ 1,978,233 $ 5,213,401 $ 20,716,863 100 % FICO Refreshed (2)(3) : Less than 670 $ 326,613 $ 279,578 $ 273,652 $ 235,684 $ 233,022 $ 739,268 $ 2,087,817 10 % 670-699 506,021 475,674 365,133 256,400 209,536 570,605 2,383,369 12 700-749 1,209,493 1,285,015 978,763 682,024 568,766 1,448,692 6,172,753 30 Greater than or equal to 750 1,780,234 2,126,016 1,598,977 1,145,952 966,909 2,454,836 10,072,924 48 Total $ 3,822,361 $ 4,166,283 $ 3,216,525 $ 2,320,060 $ 1,978,233 $ 5,213,401 $ 20,716,863 100 % Seasoning (4) : 1-12 payments $ 2,265,811 $ 594,850 $ 515,328 $ 385,246 $ 340,242 $ 501,269 $ 4,602,746 22 % 13-24 payments — 2,287,737 362,674 203,674 211,064 479,540 3,544,689 17 25-36 payments — 173 1,565,203 312,049 164,575 482,369 2,524,369 12 37-48 payments — — — 983,434 295,206 464,563 1,743,203 8 More than 48 payments — — — — 671,138 2,726,304 3,397,442 16 Not yet in repayment 1,556,550 1,283,523 773,320 435,657 296,008 559,356 4,904,414 25 Total $ 3,822,361 $ 4,166,283 $ 3,216,525 $ 2,320,060 $ 1,978,233 $ 5,213,401 $ 20,716,863 100 % 2021 Current period (5) gross charge-offs $ (1,183) $ (8,604) $ (23,866) $ (32,741) $ (37,186) $ (126,011) $ (229,591) 2021 Current period (5) recoveries 35 540 2,092 3,693 4,450 18,684 29,494 2021 Current period (5) net charge-offs $ (1,148) $ (8,064) $ (21,774) $ (29,048) $ (32,736) $ (107,327) $ (200,097) Total accrued interest by origination vintage $ 109,233 $ 247,418 $ 270,242 $ 198,816 $ 131,685 $ 229,729 $ 1,187,123 (1) Balance represents gross Private Education Loans held for investment. (2) Represents the higher credit score of the cosigner or the borrower. (3) Represents the FICO score updated as of the fourth-quarter 2021. (4) Number of months in active repayment (whether interest only payment, fixed payment, or full principal and interest payment status) for which a scheduled payment was due. (5) Current period refers to period from January 1, 2021 through December 31, 2021. As of December 31, 2020 Private Education Loans Held for Investment - Credit Quality Indicators Year of Origination 2020 (1) 2019 (1) 2018 (1) 2017 (1) 2016 (1) 2015 and Prior (1) Total (1) % of Balance Cosigners: With cosigner $ 2,915,328 $ 3,467,219 $ 2,556,400 $ 2,262,635 $ 1,977,952 $ 4,198,748 $ 17,378,282 88 % Without cosigner 527,437 559,629 384,111 277,159 211,270 391,449 2,351,055 12 Total $ 3,442,765 $ 4,026,848 $ 2,940,511 $ 2,539,794 $ 2,189,222 $ 4,590,197 $ 19,729,337 100 % FICO at Origination (2) : Less than 670 $ 195,214 $ 290,711 $ 225,276 $ 197,948 $ 162,413 $ 369,609 $ 1,441,171 7 % 670-699 464,785 594,950 441,357 407,394 351,303 771,477 3,031,266 16 700-749 1,111,373 1,310,390 967,802 846,983 740,028 1,533,517 6,510,093 33 Greater than or equal to 750 1,671,393 1,830,797 1,306,076 1,087,469 935,478 1,915,594 8,746,807 44 Total $ 3,442,765 $ 4,026,848 $ 2,940,511 $ 2,539,794 $ 2,189,222 $ 4,590,197 $ 19,729,337 100 % FICO Refreshed (2)(3) : Less than 670 $ 240,154 $ 331,229 $ 301,784 $ 298,195 $ 293,077 $ 734,599 $ 2,199,038 11 % 670-699 438,665 493,135 336,966 283,906 231,759 504,779 2,289,210 12 700-749 1,102,666 1,248,806 871,677 734,222 603,160 1,220,468 5,780,999 29 Greater than or equal to 750 1,661,280 1,953,678 1,430,084 1,223,471 1,061,226 2,130,351 9,460,090 48 Total $ 3,442,765 $ 4,026,848 $ 2,940,511 $ 2,539,794 $ 2,189,222 $ 4,590,197 $ 19,729,337 100 % Seasoning (4) : 1-12 payments $ 2,068,517 $ 600,038 $ 469,143 $ 472,258 $ 381,197 $ 507,343 $ 4,498,496 23 % 13-24 payments 163 2,096,635 383,977 223,332 217,379 425,345 3,346,831 17 25-36 payments — — 1,353,567 370,250 181,940 439,337 2,345,094 12 37-48 payments — — — 965,476 351,433 402,552 1,719,461 9 More than 48 payments — — — — 729,510 2,310,905 3,040,415 15 Not yet in repayment 1,374,085 1,330,175 733,824 508,478 327,763 504,715 4,779,040 24 Total $ 3,442,765 $ 4,026,848 $ 2,940,511 $ 2,539,794 $ 2,189,222 $ 4,590,197 $ 19,729,337 100 % 2020 Current period (5) gross charge-offs $ (1,087) $ (10,940) $ (27,000) $ (35,851) $ (36,416) $ (94,032) $ (205,326) 2020 Current period (5) recoveries 42 636 2,274 3,585 4,284 13,200 24,021 2020 Current period (5) net charge-offs $ (1,045) $ (10,304) $ (24,726) $ (32,266) $ (32,132) $ (80,832) $ (181,305) Total accrued interest by origination vintage $ 90,438 $ 265,688 $ 252,251 $ 209,178 $ 141,094 $ 210,247 $ 1,168,896 (1) Balance represents gross Private Education Loans held for investment. (2) Represents the higher credit score of the cosigner or the borrower. (3) Represents the FICO score updated as of the fourth-quarter 2020. (4) Number of months in active repayment (whether interest only payment, fixed payment, or full principal and interest payment status) for which a scheduled payment was due. (5) Current period refers to period from January 1, 2020 through December 31, 2020. Delinquencies - Private Education Loans Held for Investment The following tables provide information regarding the loan status of our Private Education Loans held for investment, by year of origination. Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the following tables, do not include those loans while they are in forbearance). For the periods presented below, we updated our delinquency bucket periods from what we reported in our 2020 Form 10-K to conform with the delinquency bucket periods defined by the FFIEC. Private Education Loans Held for Investment - Delinquencies by Origination Vintage As of December 31, 2021 2021 2020 2019 2018 2017 2016 and Prior Total Loans in-school/grace/deferment (1) $ 1,556,550 $ 1,283,523 $ 773,320 $ 435,657 $ 296,008 $ 559,356 $ 4,904,414 Loans in forbearance (2) 11,951 55,844 52,364 43,613 41,355 96,110 301,237 Loans in repayment: Loans current 2,234,876 2,786,646 2,321,728 1,772,651 1,570,815 4,319,057 15,005,773 Loans delinquent 30-59 days (3) 15,148 29,146 46,616 43,197 41,695 132,757 308,559 Loans delinquent 60-89 days (3) 3,194 7,441 14,044 14,310 16,425 61,533 116,947 Loans 90 days or greater past due (3) 642 3,683 8,453 10,632 11,935 44,588 79,933 Total Private Education Loans in repayment 2,253,860 2,826,916 2,390,841 1,840,790 1,640,870 4,557,935 15,511,212 Total Private Education Loans, gross 3,822,361 4,166,283 3,216,525 2,320,060 1,978,233 5,213,401 20,716,863 Private Education Loans deferred origination costs and unamortized premium/(discount) 22,169 16,067 9,575 5,918 4,588 9,171 67,488 Total Private Education Loans 3,844,530 4,182,350 3,226,100 2,325,978 1,982,821 5,222,572 20,784,351 Private Education Loans allowance for losses (248,102) (239,507) (195,223) (129,678) (99,982) (246,485) (1,158,977) Private Education Loans, net $ 3,596,428 $ 3,942,843 $ 3,030,877 $ 2,196,300 $ 1,882,839 $ 4,976,087 $ 19,625,374 Percentage of Private Education Loans in repayment 59.0 % 67.9 % 74.3 % 79.3 % 82.9 % 87.4 % 74.9 % Delinquent Private Education Loans in repayment as a percentage of Private Education Loans in repayment 0.8 % 1.4 % 2.9 % 3.7 % 4.3 % 5.2 % 3.3 % Loans in forbearance as a percentage of loans in repayment and forbearance 0.5 % 1.9 % 2.1 % 2.3 % 2.5 % 2.1 % 1.9 % (1) Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on the loans (e.g., residency periods for medical students or a grace period for bar exam preparation). (2) Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures. (3) The period of delinquency is based on the number of days scheduled payments are contractually past due. Private Education Loans Held for Investment - Delinquencies by Origination Vintage As of December 31, 2020 2020 2019 2018 2017 2016 2015 and Prior Total Loans in-school/grace/deferment (1)(2) $ 1,374,085 $ 1,330,175 $ 733,824 $ 508,478 $ 327,763 $ 504,715 $ 4,779,040 Loans in forbearance (1)(3) 16,159 92,677 110,319 118,946 109,073 198,302 645,476 Loans in repayment (1) : Loans current 2,043,033 2,573,228 2,045,012 1,850,539 1,685,572 3,701,564 13,898,948 Loans delinquent 30-59 days (4) 6,400 16,983 26,934 30,771 33,040 91,400 205,528 Loans delinquent 60-89 days (4) 2,628 9,143 15,026 18,121 19,064 55,661 119,643 Loans 90 days or greater past due (4) 460 4,642 9,396 12,939 14,710 38,555 80,702 Total Private Education Loans in repayment 2,052,521 2,603,996 2,096,368 1,912,370 1,752,386 3,887,180 14,304,821 Total Private Education Loans, gross 3,442,765 4,026,848 2,940,511 2,539,794 2,189,222 4,590,197 19,729,337 Private Education Loans deferred origination costs and unamortized premium/(discount) 21,129 13,933 8,671 6,708 5,721 7,313 63,475 Total Private Education Loans 3,463,894 4,040,781 2,949,182 2,546,502 2,194,943 4,597,510 19,792,812 Private Education Loans allowance for losses (210,875) (298,776) (218,136) (184,265) (150,150) (293,642) (1,355,844) Private Education Loans, net $ 3,253,019 $ 3,742,005 $ 2,731,046 $ 2,362,237 $ 2,044,793 $ 4,303,868 $ 18,436,968 Percentage of Private Education Loans in repayment 59.6 % 64.7 % 71.3 % 75.3 % 80.0 % 84.7 % 72.5 % Delinquent Private Education Loans in repayment as a percentage of Private Education Loans in repayment 0.5 % 1.2 % 2.4 % 3.2 % 3.8 % 4.8 % 2.8 % Loans in forbearance as a percentage of loans in repayment and forbearance 0.8 % 3.4 % 5.0 % 5.9 % 5.9 % 4.9 % 4.3 % (1) For some students, going back to school in the fall of 2020 was not an option because of the pandemic, or for other reasons. Therefore, some students took a “gap year” before returning to school. In 2020, for those students that had unexpectedly separated from school, we provided an extension of time through fall 2021 to re-enroll, before beginning their grace period that occurs prior to entering full principal and interest repayment status. At December 31, 2020, the loans in the “in-school/grace/deferment” category above include $401 million of Private Education Loans whose borrowers did not return to school in the fall of 2020 and who then received such extension of time from us to re-enroll before beginning their grace period. At December 31, 2020, the loans in the “in forbearance” category above include $30 million of Private Education Loans whose borrowers did not return to school in the fall of 2020 and who then received such extension of time from us to re-enroll before beginning their grace period. At December 31, 2020, the loans in the “in repayment” category above include $609 million of Private Education Loans whose borrowers did not return to school in the fall of 2020 and who then received such extension of time from us to re-enroll before beginning their grace period. This program ended in September 2021. (2) Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on the loans (e.g., residency periods for medical students or a grace period for bar exam preparation). (3) Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures. (4) The period of delinquency is based on the number of days scheduled payments are contractually past due. Private Education Loans Held for Investment - Delinquencies by Origination Vintage As of December 31, 2019 2019 2018 2017 2016 2015 2014 and Prior Total Loans in-school/grace/deferment (1) $ 1,670,644 $ 1,580,513 $ 1,010,764 $ 635,798 $ 375,585 $ 414,101 $ 5,687,405 Loans in forbearance (2) 21,009 108,509 142,341 146,114 127,799 168,744 714,516 Loans in repayment: Loans current 2,340,221 3,159,878 2,781,132 2,566,815 2,225,721 3,241,884 16,315,651 Loans delinquent 30-59 days (3) 11,152 26,096 44,382 51,656 54,559 100,206 288,051 Loans delinquent 60-89 days (3) 3,087 9,527 17,048 21,161 24,562 45,917 121,302 Loans 90 days or greater past due (3) 935 3,850 7,818 12,314 12,946 24,803 62,666 Total Private Education Loans in repayment 2,355,395 3,199,351 2,850,380 2,651,946 2,317,788 3,412,810 16,787,670 Total Private Education Loans, gross 4,047,048 4,888,373 4,003,485 3,433,858 2,821,172 3,995,655 23,189,591 Private Education Loans deferred origination costs and unamortized premium/(discount) 23,661 17,699 13,843 12,304 8,564 5,153 81,224 Total Private Education Loans 4,070,709 4,906,072 4,017,328 3,446,162 2,829,736 4,000,808 23,270,815 Private Education Loans allowance for losses (3,013) (19,105) (44,858) (71,598) (80,974) (154,752) (374,300) Private Education Loans, net $ 4,067,696 $ 4,886,967 $ 3,972,470 $ 3,374,564 $ 2,748,762 $ 3,846,056 $ 22,896,515 Percentage of Private Education Loans in repayment 58.2 % 65.4 % 71.2 % 77.2 % 82.2 % 85.4 % 72.4 % Delinquent Private Education Loans in repayment as a percentage of Private Education Loans in repayment 0.6 % 1.2 % 2.4 % 3.2 % 4.0 % 5.0 % 2.8 % Loans in forbearance as a percentage of loans in repayment and forbearance 0.9 % 3.3 % 4.8 % 5.2 % 5.2 % 4.7 % 4.1 % (1) Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on the loans (e.g., residency periods for medical students or a grace period for bar exam preparation). (2) Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures. (3) The period of delinquency is based on the number of days scheduled payments are contractually past due. Accrued Interest Receivable The following table provides information regarding accrued interest receivable on our Private Education Loans. The table also discloses the amount of accrued interest on loans 90 days and greater past due as compared to our allowance for uncollectible interest on loans making full interest payments. The majority of the total accrued interest receivable represents accrued interest on deferred loans where no payments are due while the borrower is in school and fixed-pay loans where the borrower makes a $25 monthly payment that is smaller than the interest accruing on the loan in that month. The accrued interest on these loans will be capitalized to the balance of the loans when the borrower exits the grace period after separation from school. The allowance for this portion of interest is included in our loan loss reserve. The allowance for uncollectible interest exceeds the amou |