Allowance for Credit Losses | Allowance for Credit Losses Our provision for credit losses represents the periodic expense of maintaining an allowance sufficient to absorb lifetime expected credit losses in the held for investment loan portfolios. The evaluation of the allowance for credit losses is inherently subjective, as it requires material estimates that may be susceptible to significant changes. We believe the allowance for credit losses is appropriate to cover lifetime losses expected to be incurred in the loan portfolios. See Notes to Consolidated Financial Statements, Note 2, “Significant Accounting Policies — Allowance for Credit Losses - 2021 and 2020 — Allowance for Private Education Loan Losses - 2021 and 2020, — Allowance for FFELP Loan Losses - 2021 and 2020, and — Allowance for Credit Card Loans - 2021 and 2020” in our 2021 Form 10-K for a more detailed discussion. Allowance for Credit Losses Metrics Three Months Ended March 31, 2022 FFELP Private Education Credit Cards Total Allowance for Credit Losses Beginning balance $ 4,077 $ 1,158,977 $ 2,281 $ 1,165,335 Transfer from unfunded commitment liability (1) — 94,686 — 94,686 Provisions: Provision for current period 21 48,460 137 48,618 Loan sale reduction to provision — (5,247) — (5,247) Total provisions (2) 21 43,213 137 43,371 Net charge-offs: Charge-offs (99) (83,856) (111) (84,066) Recoveries — 8,033 3 8,036 Net charge-offs (99) (75,823) (108) (76,030) Ending Balance $ 3,999 $ 1,221,053 $ 2,310 $ 1,227,362 Allowance: Ending balance: individually evaluated for impairment $ — $ — $ — $ — Ending balance: collectively evaluated for impairment $ 3,999 $ 1,221,053 $ 2,310 $ 1,227,362 Loans: Ending balance: individually evaluated for impairment $ — $ — $ — $ — Ending balance: collectively evaluated for impairment $ 682,273 $ 21,735,369 $ 27,547 $ 22,445,189 Net charge-offs as a percentage of average loans in repayment (annualized) (3) 0.07 % 1.89 % 1.63 % Allowance as a percentage of the ending total loan balance 0.59 % 5.62 % 8.39 % Allowance as a percentage of the ending loans in repayment (3) 0.75 % 7.59 % 8.39 % Allowance coverage of net charge-offs (annualized) 10.10 4.03 5.35 Ending total loans, gross $ 682,273 $ 21,735,369 $ 27,547 Average loans in repayment (3) $ 543,303 $ 16,013,289 $ 26,551 Ending loans in repayment (3) $ 535,080 $ 16,095,157 $ 27,547 (1) See Note 5, “Unfunded Loan Commitments,” for a summary of the activity in the allowance for and balance of unfunded loan commitments, respectively. (2) Below is a reconciliation of the provisions for credit losses reported in the consolidated statements of income. When a new loan commitment is made, we record the CECL allowance as a liability for unfunded loan commitments by recording a provision for credit losses. When the loan is funded, we transfer that liability to the allowance for credit losses. Consolidated Statements of Income Three Months Ended March 31, 2022 (dollars in thousands) Private Education Loan provisions for credit losses: Provisions for loan losses $ 43,213 Provisions for unfunded loan commitments 54,679 Total Private Education Loan provisions for credit losses 97,892 Other impacts to the provisions for credit losses: FFELP Loans 21 Credit Cards 137 Total 158 Provisions for credit losses reported in consolidated statements of income $ 98,050 (3) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period. Three Months Ended March 31, 2021 FFELP Private Education Credit Cards Total Allowance for Credit Losses Beginning balance $ 4,378 $ 1,355,844 $ 1,501 $ 1,361,723 Transfer from unfunded commitment liability (1) — 126,880 — 126,880 Provisions: Provision for current period 29 (254,942) (86) (254,999) Loan sale reduction to provision — (8,858) — (8,858) Loans transferred from held-for-sale — 1,887 — 1,887 Total provisions (2) 29 (261,913) (86) (261,970) Net charge-offs: Charge-offs (89) (55,139) (88) (55,316) Recoveries — 7,703 1 7,704 Net charge-offs (89) (47,436) (87) (47,612) Ending Balance $ 4,318 $ 1,173,375 $ 1,328 $ 1,179,021 Allowance: Ending balance: individually evaluated for impairment $ — $ 95,536 $ — $ 95,536 Ending balance: collectively evaluated for impairment $ 4,318 $ 1,077,839 $ 1,328 $ 1,083,485 Loans: Ending balance: individually evaluated for impairment $ — $ 1,225,604 $ — $ 1,225,604 Ending balance: collectively evaluated for impairment $ 727,664 $ 19,516,236 $ 11,309 $ 20,255,209 Net charge-offs as a percentage of average loans in repayment (annualized) (3) 0.06 % 1.29 % 2.92 % Allowance as a percentage of the ending total loan balance 0.59 % 5.66 % 11.74 % Allowance as a percentage of the ending loans in repayment (3) 0.80 % 7.94 % 11.74 % Allowance coverage of net charge-offs (annualized) 12.13 6.18 3.82 Ending total loans, gross $ 727,664 $ 20,741,840 $ 11,309 Average loans in repayment (3) $ 554,510 $ 14,743,508 $ 11,909 Ending loans in repayment (3) $ 540,903 $ 14,777,939 $ 11,309 (1) See Note 5, “Unfunded Loan Commitments,” for a summary of the activity in the allowance for and balance of unfunded loan commitments, respectively. (2) Below is a reconciliation of the provisions for credit losses reported in the consolidated statements of income. When a new loan commitment is made, we record the CECL allowance as a liability for unfunded loan commitments by recording a provision for credit losses. When the loan is funded, we transfer that liability to the allowance for credit losses. Consolidated Statements of Income Three Months Ended March 31, 2021 (dollars in thousands) Private Education Loan provisions for credit losses: Provisions for loan losses $ (261,913) Provisions for unfunded loan commitments 36,203 Total Private Education Loan provisions for credit losses (225,710) Other impacts to the provisions for credit losses: FFELP Loans 29 Credit Cards (86) Total (57) Provisions for credit losses reported in consolidated statements of income $ (225,767) (3) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period. Allowance for Credit Losses - Forecast Assumptions In determining the adequacy of the allowance for credit losses, we include forecasts of college graduate unemployment and the Consumer Price Index in our loss forecasting models. We obtain forecasts for these two inputs from Moody’s Analytics. Moody’s Analytics provides a range of forecasts for each of these inputs with various likelihoods of occurring. We determine which forecasts we will include in our estimation of allowance for credit losses and the associated weightings for each of these inputs. At March 31, 2021, December 31, 2021, and March 31, 2022, we used the Base (50th percentile likelihood of occurring)/S1 (stronger near-term growth scenario with 10 percent likelihood of occurring)/S3 (downside scenario with 10 percent likelihood of occurring) scenarios and weighted them 40 percent, 30 percent and 30 percent, respectively. Management reviews both the scenarios and their respective weightings each quarter in determining the allowance for credit losses. Provisions for credit losses in the three months ended March 31, 2022 increased by $324 million compared with the year-ago period. During the three months ended March 31, 2022, the provision for credit losses was primarily affected by increased commitments and additional management overlays, which were partially offset by improved economic forecasts and faster prepayment rates. During the first quarter of 2021, we increased our estimates of future prepayment speeds during both the two-year reasonable and supportable period as well as the remaining term of the underlying loans. These faster estimated prepayment speeds during the two-year reasonable and supportable period reflected the significant improvement in economic forecasts, as well as the implementation of an updated prepayment speed model. We experienced higher prepayments during the COVID-19 pandemic, when unemployment rates were elevated, than we would have expected based upon our experience during past financial crises. Loan Modifications to Borrowers Experiencing Financial Difficulty The allowance for credit losses incorporates an estimate of lifetime expected credit losses and is recorded on each asset upon asset origination or acquisition. The starting point for the estimate of the allowance for credit losses is historical information, which includes losses from modifications of receivables whose borrowers are experiencing financial difficulty. We use a discounted cash flow model to determine the allowance for credit losses. An assessment of whether a borrower is experiencing financial difficulty is made on the date of a modification. The effect of most modifications of loans made to borrowers who are experiencing financial difficulty is already included in the allowance for credit losses because of the measurement methodologies used to estimate the allowance. The forecast of expected future cash flows is updated as the loan modifications occur. We adjust the terms of loans for certain borrowers when we believe such changes will help our customers manage their student loan obligations and achieve better student outcomes, and increase the collectability of the loans. These changes generally take the form of a temporary forbearance of payments, a temporary interest rate reduction, a temporary interest rate reduction with a permanent extension of the loan term, and/or a short-term extended repayment alternative. When we give a borrower facing financial difficulty an interest rate reduction, we temporarily reduce the contractual interest rate on a loan (currently to 4.0 percent) for a two-year period and, in the vast majority of cases, permanently extend the final maturity date of the loan. The combination of these two loan term changes helps reduce the monthly payment due from the borrower and increases the likelihood the borrower will remain current during the interest rate modification period as well as when the loan returns to its original contractual interest rate. Within the Private Education Loan portfolio, we deem loans greater than 90 days past due as nonperforming. FFELP Loans are at least 97 percent guaranteed as to their principal and accrued interest by the federal government in the event of default and, therefore, we do not deem FFELP Loans as nonperforming from a credit risk perspective at any point in their life cycle prior to claim payment and continue to accrue interest on those loans through the date of claim. For additional information, see Notes to Consolidated Financial Statements, Note 2, “Significant Accounting Policies —Allowance for Credit Losses - 2021 and 2020,” and Note 7, “Allowance for Credit Losses” in our 2021 Form 10-K. Under our current forbearance practices, temporary forbearance of payments is generally granted in one two The limitations on granting of forbearances described above apply to hardship forbearances. We offer other administrative forbearances (e.g., death and disability, bankruptcy, military service, disaster forbearance, and in school assistance) that are either required by law (such as by the Servicemembers Civil Relief Act) or are considered separate from our active loss mitigation programs and therefore are not considered to be loan modifications under ASU No. 2022-02. In addition, we may offer on a limited basis term extensions or rate reductions or a combination of both to borrowers to reduce consolidation activities. For purposes of this disclosure, we do not consider them modifications of loans to borrowers experiencing financial difficulty and they therefore are not included in the tables below. The following table shows the amortized cost basis at the end of the reporting period of the loans to borrowers experiencing financial difficulty that were modified during the period from January 1, 2022 (the effective date of our adoption of ASU No. 2022-02) through the end of the reporting period, disaggregated by class of financing receivable and type of modification. When we approve a Private Education Loan at the beginning of an academic year, we do not always disburse the full amount of the loan at the time of approval, but instead have a commitment to fund a portion of the loan at a later date (usually at the start of the second semester or subsequent trimesters). We consider borrowers to be in financial difficulty after they have exited school and have difficulty making their scheduled principal and interest payments. Loan Modifications Made to Borrowers Experiencing Financial Difficulty At March 31, 2022 Interest Rate Reduction Combination - Interest Rate Reduction and Term Extension Loan Type: Amortized Cost Basis % of Total Class of Financing Receivable Amortized Cost Basis % of Total Class of Financing Receivable Private Education Loans $ 7,679 0.04 % $ 79,597 0.37 % Total $ 7,679 0.04 % $ 79,597 0.37 % The following table describes the financial effect of the modifications made to loans whose borrowers are experiencing financial difficulty: Interest Rate Reduction Combination - Interest Rate Loan Type Financial Effect Loan Type Financial Effect Private Education Loans Reduced average contractual rate from 10.09% to 4.00% Private Education Loans Added a weighted average 10.51 years to the life of loans Reduced average contractual rate from 9.43% to 4.00% When a Private Education Loan reaches 120 days delinquent, the loan is charged off. Therefore, the amortized cost basis of the loan is reduced by the uncollectible amount and the allowance for credit losses is adjusted by the same amount. See Notes to Consolidated Financial Statements, Note 2, “Significant Accounting Policies — Allowance for Credit Losses - 2021 and 2020 — Allowance for Private Education Loan Losses - 2021 and 2020, — Allowance for FFELP Loan Losses - 2021 and 2020, and — Allowance for Credit Card Loans - 2021 and 2020” in our 2021 Form 10-K for a more detailed discussion. The following table provides the amount of financing receivables whose borrowers were experiencing financial difficulty and had a payment default and were modified during the period from January 1, 2022 (the effective date of our adoption of ASU No. 2022-02) through the end of the reporting period. We define payment default as 60 days past due for purposes of this disclosure. At March 31, 2022 Modified Loans (1) Payment Default Loan Type: Private Education Loans $ 290 $ 287 Total $ 290 $ 287 (1) Represents amortized cost basis of loans that have been modified. We closely monitor performance of the loans to borrowers experiencing financial difficulty that are modified to understand the effectiveness of the modification efforts. The following table depicts the performance of loans that have been modified during the period from January 1, 2022 (the effective date of our adoption of ASU No. 2022-02) through the end of the reporting period. Payment Status (Amortized Cost Basis) At March 31, 2022 Deferment (1) Current (2)(3) 30-59 Days Past Due (2)(3) 60-89 Days Past Due (2)(3) 90 Days or Greater Past Due (2)(3) Loan Type: Private Education Loans $ 649 $ 84,992 $ 1,295 $ 255 $ 85 Total $ 649 $ 84,992 $ 1,295 $ 255 $ 85 (1) Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make full principal and interest payments on the loans (e.g., residency periods for medical students or a grace period for bar exam preparation). (2) Loans in repayment include loans on which borrowers are making full principal and interest payments after any applicable grace period (but, for purposes of the table, do not include those loans while they are in forbearance). (3) The period of delinquency is based on the number of days scheduled payments are contractually past due. Private Education Loans Held for Investment - Key Credit Quality Indicators FFELP Loans are at least 97 percent guaranteed as to their principal and accrued interest in the event of default; therefore, there are no key credit quality indicators associated with FFELP Loans. For Private Education Loans, the key credit quality indicators are FICO scores, the existence of a cosigner, the loan status, and loan seasoning. The FICO scores are assessed at original approval and periodically refreshed/updated through the loan’s term. The following tables highlight the gross principal balance of our Private Education Loan portfolio (held for investment), by year of origination, stratified by key credit quality indicators. As of March 31, 2022 Private Education Loans Held for Investment - Credit Quality Indicators Year of Origination 2022 (1) 2021 (1) 2020 (1) 2019 (1) 2018 (1) 2017 and Prior (1) Total (1) % of Balance Cosigners: With cosigner $ 664,611 $ 4,368,829 $ 3,450,387 $ 2,626,952 $ 1,898,677 $ 6,087,363 $ 19,096,819 88 % Without cosigner 117,001 671,963 533,219 411,385 275,611 629,371 2,638,550 12 Total $ 781,612 $ 5,040,792 $ 3,983,606 $ 3,038,337 $ 2,174,288 $ 6,716,734 $ 21,735,369 100 % FICO at Origination (2) : Less than 670 $ 58,976 $ 333,682 $ 231,772 $ 241,643 $ 183,391 $ 561,766 $ 1,611,230 7 % 670-699 111,251 669,450 543,884 468,705 343,601 1,141,747 3,278,638 15 700-749 251,606 1,591,862 1,290,542 999,922 723,591 2,257,304 7,114,827 33 Greater than or equal to 750 359,779 2,445,798 1,917,408 1,328,067 923,705 2,755,917 9,730,674 45 Total $ 781,612 $ 5,040,792 $ 3,983,606 $ 3,038,337 $ 2,174,288 $ 6,716,734 $ 21,735,369 100 % FICO Refreshed (2)(3) : Less than 670 $ 72,244 $ 472,669 $ 310,819 $ 292,706 $ 245,690 $ 964,669 $ 2,358,797 11 % 670-699 115,446 670,147 453,846 343,831 236,812 738,916 2,558,998 12 700-749 249,052 1,561,528 1,203,084 911,247 631,484 1,855,009 6,411,404 29 Greater than or equal to 750 344,870 2,336,448 2,015,857 1,490,553 1,060,302 3,158,140 10,406,170 48 Total $ 781,612 $ 5,040,792 $ 3,983,606 $ 3,038,337 $ 2,174,288 $ 6,716,734 $ 21,735,369 100 % Seasoning (4) : 1-12 payments $ 417,858 $ 3,015,407 $ 597,296 $ 506,047 $ 384,057 $ 873,302 $ 5,793,967 27 % 13-24 payments — — 2,190,940 331,049 188,777 663,245 3,374,011 16 25-36 payments — — 188 1,483,980 285,486 613,350 2,383,004 11 37-48 payments — — — — 921,378 708,204 1,629,582 7 More than 48 payments — — — — — 3,148,853 3,148,853 14 Not yet in repayment 363,754 2,025,385 1,195,182 717,261 394,590 709,780 5,405,952 25 Total $ 781,612 $ 5,040,792 $ 3,983,606 $ 3,038,337 $ 2,174,288 $ 6,716,734 $ 21,735,369 100 % 2022 Current period (5) gross charge-offs $ — $ (1,618) $ (7,397) $ (12,931) $ (12,579) $ (49,331) $ (83,856) 2022 Current period (5) recoveries — 107 507 989 1,030 5,400 8,033 2022 Current period (5) net charge-offs $ — $ (1,511) $ (6,890) $ (11,942) $ (11,549) $ (43,931) $ (75,823) Total accrued interest by origination vintage $ 9,778 $ 180,992 $ 269,425 $ 271,083 $ 190,288 $ 320,007 $ 1,241,573 (1) Balance represents gross Private Education Loans held for investment. (2) Represents the higher credit score of the cosigner or the borrower. (3) Represents the FICO score updated as of the first-quarter 2022. (4) Number of months in active repayment (whether interest only payment, fixed payment, or full principal and interest payment status) for which a scheduled payment was due. (5) Current period refers to period from January 1, 2022 through March 31, 2022. As of December 31, 2021 Private Education Loans Held for Investment - Credit Quality Indicators Year of Origination 2021 (1) 2020 (1) 2019 (1) 2018 (1) 2017 (1) 2016 and Prior (1) Total (1) % of Balance Cosigners: With cosigner $ 3,263,892 $ 3,604,553 $ 2,778,262 $ 2,025,463 $ 1,765,719 $ 4,753,775 $ 18,191,664 88 % Without cosigner 558,469 561,730 438,263 294,597 212,514 459,626 2,525,199 12 Total $ 3,822,361 $ 4,166,283 $ 3,216,525 $ 2,320,060 $ 1,978,233 $ 5,213,401 $ 20,716,863 100 % FICO at Origination (2) : Less than 670 $ 248,368 $ 238,005 $ 251,157 $ 193,123 $ 166,048 $ 428,416 $ 1,525,117 7 % 670-699 508,264 564,497 493,237 363,313 329,807 884,981 3,144,099 15 700-749 1,210,833 1,348,269 1,057,001 770,452 660,270 1,753,709 6,800,534 33 Greater than or equal to 750 1,854,896 2,015,512 1,415,130 993,172 822,108 2,146,295 9,247,113 45 Total $ 3,822,361 $ 4,166,283 $ 3,216,525 $ 2,320,060 $ 1,978,233 $ 5,213,401 $ 20,716,863 100 % FICO Refreshed (2)(3) : Less than 670 $ 326,613 $ 279,578 $ 273,652 $ 235,684 $ 233,022 $ 739,268 $ 2,087,817 10 % 670-699 506,021 475,674 365,133 256,400 209,536 570,605 2,383,369 12 700-749 1,209,493 1,285,015 978,763 682,024 568,766 1,448,692 6,172,753 30 Greater than or equal to 750 1,780,234 2,126,016 1,598,977 1,145,952 966,909 2,454,836 10,072,924 48 Total $ 3,822,361 $ 4,166,283 $ 3,216,525 $ 2,320,060 $ 1,978,233 $ 5,213,401 $ 20,716,863 100 % Seasoning (4) : 1-12 payments $ 2,265,811 $ 594,850 $ 515,328 $ 385,246 $ 340,242 $ 501,269 $ 4,602,746 22 % 13-24 payments — 2,287,737 362,674 203,674 211,064 479,540 3,544,689 17 25-36 payments — 173 1,565,203 312,049 164,575 482,369 2,524,369 12 37-48 payments — — — 983,434 295,206 464,563 1,743,203 8 More than 48 payments — — — — 671,138 2,726,304 3,397,442 16 Not yet in repayment 1,556,550 1,283,523 773,320 435,657 296,008 559,356 4,904,414 25 Total $ 3,822,361 $ 4,166,283 $ 3,216,525 $ 2,320,060 $ 1,978,233 $ 5,213,401 $ 20,716,863 100 % 2021 Current period (5) gross charge-offs $ (1,183) $ (8,604) $ (23,866) $ (32,741) $ (37,186) $ (126,011) $ (229,591) 2021 Current period (5) recoveries 35 540 2,092 3,693 4,450 18,684 29,494 2021 Current period (5) net charge-offs $ (1,148) $ (8,064) $ (21,774) $ (29,048) $ (32,736) $ (107,327) $ (200,097) Total accrued interest by origination vintage $ 109,233 $ 247,418 $ 270,242 $ 198,816 $ 131,685 $ 229,729 $ 1,187,123 (1) Balance represents gross Private Education Loans held for investment. (2) Represents the higher credit score of the cosigner or the borrower. (3) Represents the FICO score updated as of the fourth-quarter 2021. (4) Number of months in active repayment (whether interest only payment, fixed payment, or full principal and interest payment status) for which a scheduled payment was due. (5) Current period refers to January 1, 2021 through December 31, 2021. Delinquencies - Private Education Loans Held for Investment The following tables provide information regarding the loan status of our Private Education Loans held for investment, by year of origination. Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the following tables, do not include those loans while they are in forbearance). Private Education Loans Held for Investment - Delinquencies by Origination Vintage As of March 31, 2022 2022 2021 2020 2019 2018 2017 and Prior Total Loans in-school/grace/deferment (1) $ 363,754 $ 2,025,385 $ 1,195,182 $ 717,261 $ 394,590 $ 709,780 $ 5,405,952 Loans in forbearance (2) 441 15,123 37,237 35,259 30,585 115,615 234,260 Loans in repayment: Loans current 415,657 2,972,685 2,690,157 2,205,417 1,674,303 5,571,861 15,530,080 Loans delinquent 30-59 days (3) 1,760 17,435 28,523 34,956 33,362 144,499 260,535 Loans delinquent 60-89 days (3) — 6,557 18,618 25,590 23,023 95,272 169,060 Loans 90 days or greater past due (3) — 3,607 13,889 19,854 18,425 79,707 135,482 Total Private Education Loans in repayment 417,417 3,000,284 2,751,187 2,285,817 1,749,113 5,891,339 16,095,157 Total Private Education Loans, gross 781,612 5,040,792 3,983,606 3,038,337 2,174,288 6,716,734 21,735,369 Private Education Loans deferred origination costs and unamortized premium/(discount) 9,615 20,732 14,883 8,753 5,380 12,544 71,907 Total Private Education Loans 791,227 5,061,524 3,998,489 3,047,090 2,179,668 6,729,278 21,807,276 Private Education Loans allowance for losses (54,769) (308,664) (230,000) (187,181) (122,741) (317,698) (1,221,053) Private Education Loans, net $ 736,458 $ 4,752,860 $ 3,768,489 $ 2,859,909 $ 2,056,927 $ 6,411,580 $ 20,586,223 Percentage of Private Education Loans in repayment 53.4 % 59.5 % 69.1 % 75.2 % 80.4 % 87.7 % 74.1 % Delinquent Private Education Loans in repayment as a percentage of Private Education Loans in repayment 0.4 % 0.9 % 2.2 % 3.5 % 4.3 % 5.4 % 3.5 % Loans in forbearance as a percentage of loans in repayment and forbearance 0.1 % 0.5 % 1.3 % 1.5 % 1.7 % 1.9 % 1.4 % (1) Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on the loans (e.g., residency periods for medical students or a grace period for bar exam preparation). (2) Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures. (3) The period of delinquency is based on the number of days scheduled payments are contractually past due. Private Education Loans Held for Investment - Delinquencies by Origination Vintage As of December 31, 2021 2021 2020 2019 2018 2017 2016 and Prior Total Loans in-school/grace/deferment (1) $ 1,556,550 $ 1,283,523 $ 773,320 $ 435,657 $ 296,008 $ 559,356 $ 4,904,414 Loans in forbearance (2) 11,951 55,844 52,364 43,613 41,355 96,110 301,237 Loans in repayment: Loans current 2,234,876 2,786,646 2,321,728 1,772,651 1,570,815 4,319,057 15,005,773 Loans delinquent 30-59 days (3) 15,148 29,146 46,616 43,197 41,695 132,757 308,559 Loans delinquent 60-89 days (3) 3,194 7,441 14,044 14,310 16,425 61,533 116,947 Loans 90 days or greater past due (3) 642 3,683 8,453 10,632 11,935 44,588 79,933 Total Private Education Loans in repayment 2,253,860 2,826,916 2,390,841 1,840,790 1,640,870 4,557,935 15,511,212 Total Private Education Loans, gross 3,822,361 4,166,283 3,216,525 2,320,060 1,978,233 5,213,401 20,716,863 Private Education Loans deferred origination costs and unamortized premium/(discount) 22,169 16,067 9,575 5,918 4,588 9,171 67,488 Total Private Education Loans 3,844,530 4,182,350 3,226,100 2,325,978 1,982,821 5,222,572 20,784,351 Private Education Loans allowance for losses (248,102) (239,507) (195,223) (129,678) (99,982) (246,485) (1,158,977) Private Education Loans, net $ 3,596,428 $ 3,942,843 $ 3,030,877 $ 2,196,300 $ 1,882,839 $ 4,976,087 $ 19,625,374 Percentage of Private Education Loans in repayment 59.0 % 67.9 % 74.3 % 79.3 % 82.9 % 87.4 % 74.9 % Delinquent Private Education Loans in repayment as a percentage of Private Education Loans in repayment 0.8 % 1.4 % 2.9 % 3.7 % 4.3 % 5.2 % 3.3 % Loans in forbearance as a percentage of loans in repayment and forbearance 0.5 % 1.9 % 2.1 % 2.3 % 2.5 % 2.1 % 1.9 % (1) Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on the loans (e.g., residency periods for medical students or a grace period for bar exam preparation). (2) Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures. (3) The period of delinquency is based on the number of days scheduled payments are contractually past due. Accrued Interest Receivable The following table provides information regarding accrued interest receivable on our Private Education Loans. The table also discloses the amount of accrued interest on loans 90 days or greater past due as compared to our allowance for uncollectible interest on loans making full interest payments. The majority of the total accrued interest receivable represents accrued interest on deferred loans where no payments are due while the borrower is in school and fixed-pay loans where the borrower makes a $25 monthly payment that is smaller than the interest accruing on the loan in that month. The accrued interest on these loans will be capitalized to the balance of the loans when the borrower exits the grace period after separation from school. The allowance for this portion of interest is included in our loan loss reserve. Private Education Loans Accrued Interest Receivable (Dollars in thousands) Total Interest Receivable 90 Days or Greater Past Due Allowance for Uncollectible Interest March 31, 2022 $ 1,241,574 $ 6,292 $ 5,505 December 31, 2021 $ 1,187,123 $ 3,635 $ 4,937 |