Segment Data | Segment Data The Company’s strategic reorganization, which began in fiscal 2015, included the exit of non-core operations and significant changes in the management structure. The Company changed its operating and reportable segments during the fourth quarter of fiscal 2016 in connection with its new business strategies, aligning with the way the Company evaluates its business performance and manages its operations. Our current reportable segments are (i) North American Staffing, (ii) International Staffing and (iii) Technology Outsourcing Services and Solutions. The non-reportable businesses are combined and disclosed with corporate services under the category Corporate and Other. Accordingly, all prior periods have been recast to reflect the current segment presentation. The change in reportable segments did not have any impact on previously reported consolidated financial results. Segment operating income (loss) is comprised of segment net revenue less cost of services, selling, administrative and other operating costs, impairment charges and restructuring and severance costs. The Company allocates to the segments all operating costs except for costs not directly related to the operating activities such as corporate-wide general and administrative costs. These costs are not allocated because doing so would not enhance the understanding of segment operating performance and are not used by management to measure segment performance. Effective in the first quarter of fiscal 2017, in an effort to simplify and refine its internal reporting, the Company modified its intersegment sales structure between North American Staffing and Technology Outsourcing Services and Solutions segments. The resulting changes are as follows: • Intersegment revenue for North American Staffing from Technology Outsourcing Services and Solutions is now based on a set percentage of direct labor dollars for recruiting and administrative services; and • The direct labor costs associated with the contingent employees placed by North American Staffing on behalf of Technology, Outsourcing Services and Solutions’ customers are now directly borne by the Technology Outsourcing Services and Solutions segment instead of by North American Staffing. To provide period over period comparability, the Company has reclassified the prior period segment data to conform to the current presentation. This change does not have any impact on the consolidated financial results for any period presented. Financial data pertaining to the Company’s segment revenue and operating income (loss) as well as results from Corporate and Other for the three and six months ended April 30, 2017 and May 1, 2016 are summarized in the following tables (in thousands): Three Months Ended April 30, 2017 Total North American Staffing International Staffing Technology Outsourcing Services and Solutions Corporate and Other (1) Eliminations (2) Net revenue $ 303,005 $ 233,804 $ 30,231 $ 24,499 $ 16,033 $ (1,562 ) Cost of services 255,886 199,068 25,670 19,634 13,076 (1,562 ) Gross margin 47,119 34,736 4,561 4,865 2,957 — Selling, administrative and other operating costs 51,171 31,634 4,030 3,806 11,701 — Restructuring and severance costs 199 44 — (16 ) 171 — Impairment charge 290 — — — 290 — Gain from divestitures (3,938 ) — — — (3,938 ) — Operating income (loss) (603 ) 3,058 531 1,075 (5,267 ) — Other income (expense), net (1,018 ) Income tax benefit (767 ) Net loss $ (854 ) Three Months Ended May 1, 2016 Total North American Staffing International Staffing Technology Outsourcing Services and Solutions Corporate and Other (1) Eliminations (2) Net revenue $ 335,576 $ 250,881 $ 33,250 $ 24,981 $ 29,590 $ (3,126 ) Cost of services 284,104 213,893 28,290 20,137 24,910 (3,126 ) Gross margin 51,472 36,988 4,960 4,844 4,680 — Selling, administrative and other operating costs 51,128 30,923 4,218 3,538 12,449 — Restructuring and severance costs 840 34 (7 ) — 813 — Gain from divestitures (1,663 ) — — — (1,663 ) — Operating income (loss) 1,167 6,031 749 1,306 (6,919 ) — Other income (expense), net (1,861 ) Income tax provision 1,091 Net loss $ (1,785 ) Six Months Ended April 30, 2017 Total North American Staffing International Staffing Technology Outsourcing Services and Solutions Corporate and Other (1) Eliminations (2) Net revenue $ 616,029 $ 465,669 $ 60,581 $ 50,170 $ 42,329 $ (2,720 ) Cost of services 522,020 397,910 51,327 40,408 35,095 (2,720 ) Gross margin 94,009 67,759 9,254 9,762 7,234 — Selling, administrative and other operating costs 100,061 61,733 8,071 7,064 23,193 — Restructuring and severance costs 823 140 10 37 636 — Impairment charge 290 — — — — 290 — Gain from divestitures (3,938 ) — — — (3,938 ) — Operating income (loss) (3,227 ) 5,886 1,173 2,661 (12,947 ) — Other income (expense), net (2,348 ) Income tax benefit (144 ) Net loss $ (5,431 ) Six Months Ended May 1, 2016 Total North American Staffing International Staffing Technology Outsourcing Services and Solutions Corporate and Other (1) Eliminations (2) Net revenue $ 662,544 $ 489,456 $ 67,201 $ 52,195 $ 59,995 $ (6,303 ) Cost of services 565,504 421,333 57,461 41,763 51,250 (6,303 ) Gross margin 97,040 68,123 9,740 10,432 8,745 — Selling, administrative and other operating costs 103,751 61,661 8,565 6,904 26,621 — Restructuring and severance costs 3,601 592 470 225 2,314 — Gain from divestitures (1,663 ) — — — (1,663 ) — Operating income (loss) (8,649 ) 5,870 705 3,303 (18,527 ) — Other income (expense), net (2,454 ) Income tax provision 1,644 Net loss $ (12,747 ) (1) Revenues are primarily derived from managed service programs and information technology infrastructure services. (2) The majority of intersegment sales results from North American Staffing providing resources to Technology Outsourcing Services and Solutions. |