Segment Data | Segment Data The Company changed its operating and reportable segments during the fourth quarter of fiscal 2016. Our current reportable segments are (i) North American Staffing, (ii) International Staffing and (iii) Technology Outsourcing Services and Solutions. The non-reportable businesses are combined and disclosed with corporate services under the category Corporate and Other. Accordingly, all prior periods have been recast to reflect the current segment presentation. The change in reportable segments did not have any impact on previously reported consolidated financial results. Segment operating income (loss) is comprised of segment net revenue less cost of services, selling, administrative and other operating costs, impairment charges and restructuring and severance costs. The Company allocates to the segments all operating costs except for costs not directly related to the operating activities such as corporate-wide general and administrative costs. These costs are not allocated because doing so would not enhance the understanding of segment operating performance and are not used by management to measure segment performance. Effective in the first quarter of fiscal 2017, in an effort to simplify and refine its internal reporting, the Company modified its intersegment sales structure between North American Staffing and Technology Outsourcing Services and Solutions segments. The resulting changes are as follows: • Intersegment revenue for North American Staffing from Technology Outsourcing Services and Solutions is now based on a set percentage of direct labor dollars for recruiting and administrative services; and • The direct labor costs associated with the contingent employees placed by North American Staffing on behalf of Technology, Outsourcing Services and Solutions’ customers are now directly borne by the Technology Outsourcing Services and Solutions segment instead of by North American Staffing. To provide period over period comparability, the Company has reclassified the prior period segment data to conform to the current presentation. This change does not have any impact on the consolidated financial results for any period presented. Financial data pertaining to the Company’s segment revenue and operating income (loss) as well as results from Corporate and Other for the three and nine months ended July 30, 2017 and July 31, 2016 are summarized in the following tables (in thousands): Three Months Ended July 30, 2017 Total North American Staffing International Staffing Technology Outsourcing Services and Solutions Corporate and Other (1) Eliminations (2) Net revenue $ 289,924 $ 229,372 $ 29,018 $ 24,323 $ 9,042 $ (1,831 ) Cost of services 244,205 194,594 24,459 19,788 7,195 (1,831 ) Gross margin 45,719 34,778 4,559 4,535 1,847 — Selling, administrative and other operating costs 46,931 28,962 3,824 3,561 10,584 — Restructuring and severance costs 249 75 4 2 168 — Operating income (loss) (1,461 ) 5,741 731 972 (8,905 ) — Other income (expense), net (2,983 ) Income tax provision 1,074 Net loss $ (5,518 ) Three Months Ended July 31, 2016 Total North American Staffing International Staffing Technology Outsourcing Services and Solutions Corporate and Other (1) Eliminations (2) Net revenue $ 330,625 $ 249,730 $ 32,565 $ 23,857 $ 27,206 $ (2,733 ) Cost of services 282,098 211,806 27,672 21,820 23,533 (2,733 ) Gross margin 48,527 37,924 4,893 2,037 3,673 — Selling, administrative and other operating costs 49,543 30,757 3,888 2,929 11,969 — Restructuring and severance costs 970 482 138 — 350 — Operating income (loss) (1,986 ) 6,685 867 (892 ) (8,646 ) — Other income (expense), net (2,231 ) Income tax provision 393 Net loss $ (4,610 ) Nine Months Ended July 30, 2017 Total North American Staffing International Staffing Technology Outsourcing Services and Solutions Corporate and Other (1) Eliminations (2) Net revenue $ 905,953 $ 695,041 $ 89,599 $ 74,493 $ 51,371 $ (4,551 ) Cost of services 766,225 592,504 75,786 60,196 42,290 (4,551 ) Gross margin 139,728 102,537 13,813 14,297 9,081 — Selling, administrative and other operating costs 146,992 90,695 11,895 10,625 33,777 — Restructuring and severance costs 1,072 215 14 39 804 — Impairment charge 290 — — — — 290 — Gain from divestitures (3,938 ) — — — (3,938 ) — Operating income (loss) (4,688 ) 11,627 1,904 3,633 (21,852 ) — Other income (expense), net (5,331 ) Income tax provision 930 Net loss $ (10,949 ) Nine Months Ended July 31, 2016 Total North American Staffing International Staffing Technology Outsourcing Services and Solutions Corporate and Other (1) Eliminations (2) Net revenue $ 993,169 $ 739,186 $ 99,766 $ 76,052 $ 87,201 $ (9,036 ) Cost of services 847,602 633,139 85,133 63,583 74,783 (9,036 ) Gross margin 145,567 106,047 14,633 12,469 12,418 — Selling, administrative and other operating costs 153,294 92,418 12,453 9,833 38,590 — Restructuring and severance costs 4,571 1,074 608 225 2,664 — Gain from divestitures (1,663 ) — — — (1,663 ) — Operating income (loss) (10,635 ) 12,555 1,572 2,411 (27,173 ) — Other income (expense), net (4,685 ) Income tax provision 2,037 Net loss $ (17,357 ) (1) Revenues are primarily derived from managed service programs and information technology infrastructure services through the date of the sale of Maintech. (2) The majority of intersegment sales results from North American Staffing providing resources to Technology Outsourcing Services and Solutions. |