SEGMENT REPORTING | SEGMENT REPORTING Our reportable segments are based on our method of internal reporting, which generally segregates the segments by service line and the primary services they provide to our customers. Beginning with the fourth quarter of 2016, based on certain internal reporting changes, we identified three reportable segments as follows: • North American Surface Transportation -NAST provides freight transportation services across North America through a network of offices in the United States, Canada, and Mexico. The primary services provided by NAST include truckload, LTL, and intermodal. • Global Forwarding -Global Forwarding provides global logistics services through an international network of offices in North America, Asia, Europe, Australia, New Zealand, and South America and also contracts with independent agents worldwide. The primary services provided by Global Forwarding include ocean freight services, airfreight services, and customs brokerage. • Robinson Fresh -Robinson Fresh provides sourcing services under the trade name of Robinson Fresh. Our sourcing services primarily include the buying, selling, and marketing of fresh fruits, vegetables, and other perishable items. Robinson Fresh sources products from around the world and has a physical presence in North America, Europe, Asia, and South America. This segment often provides the logistics and transportation of the products they sell, in addition to temperature controlled transportation services for its customers. • All Other and Corporate -All Other and Corporate includes our Managed Services segment, as well as Other Surface Transportation outside of North America and other miscellaneous revenues and unallocated corporate expenses. Managed Services provides Transportation Management Services, or Managed TMS ® . Other Surface Transportation revenues are primarily earned by Europe Surface Transportation. Europe Surface Transportation provides services similar to NAST across Europe. The internal reporting of segments is defined, based in part, on the reporting and review process used by our chief operating decision maker, our Chief Executive Officer. The accounting policies of our reporting segments are the same as those described in the summary of significant accounting policies. Segment information for prior years has been retroactively recast to align with current year presentation. Segment information as of, and for the years ended, December 31, 2016, 2015, and 2014 is as follows (dollars in thousands): Twelve months ended December 31, 2016 NAST Global Forwarding Robinson Fresh All Other and Corporate Eliminations Consolidated Revenues $ 8,737,716 $ 1,574,686 $ 2,344,131 $ 487,880 $ — $ 13,144,413 Intersegment revenues 298,438 30,311 119,403 2,211 (450,363 ) — Total Revenues $ 9,036,154 $ 1,604,997 $ 2,463,534 $ 490,091 $ (450,363 ) $ 13,144,413 Net Revenues $ 1,524,355 $ 397,537 $ 234,794 $ 120,842 $ — $ 2,277,528 Operating Income 674,436 80,931 75,757 6,407 — 837,531 Depreciation and amortization 22,126 23,099 3,782 25,662 — 74,669 Total assets (1) 2,088,611 703,741 376,654 518,752 — 3,687,758 Average headcount 6,773 3,673 942 2,282 — 13,670 Twelve months ended December 31, 2015 NAST Global Forwarding Robinson Fresh All Other and Corporate Eliminations Consolidated Revenues $ 8,968,349 $ 1,639,944 $ 2,395,440 $ 472,351 $ — $ 13,476,084 Intersegment revenues 271,557 19,102 89,033 2,107 (381,799 ) — Total Revenues $ 9,239,906 $ 1,659,046 $ 2,484,473 $ 474,458 $ (381,799 ) $ 13,476,084 Net Revenues $ 1,564,917 $ 365,467 $ 235,334 $ 102,762 $ — $ 2,268,480 Operating Income/(Loss) 718,329 76,081 81,332 (17,432 ) — 858,310 Depreciation and amortization 21,846 20,790 2,927 20,846 — 66,409 Total assets (1) 1,878,203 556,606 346,728 402,821 — 3,184,358 Average headcount 6,575 3,381 892 2,054 — 12,902 Twelve months ended December 31, 2014 NAST Global Forwarding Robinson Fresh All Other and Corporate Eliminations Consolidated Revenues $ 8,738,747 $ 1,708,789 $ 2,483,163 $ 539,368 $ — $ 13,470,067 Intersegment revenues 254,821 22,492 62,575 1,294 (341,182 ) — Total Revenues $ 8,993,568 $ 1,731,281 $ 2,545,738 $ 540,662 $ (341,182 ) $ 13,470,067 Net Revenues $ 1,351,335 $ 350,193 $ 203,591 $ 102,533 $ — $ 2,007,652 Operating Income/(Loss) 644,708 55,591 62,395 (14,276 ) — 748,418 Depreciation and amortization 10,141 21,657 2,393 22,818 — 57,009 Total assets (1) 1,610,929 562,029 320,680 720,700 — 3,214,338 Average headcount 5,447 3,202 912 2,056 — 11,617 (1) All cash and cash equivalents and debt are included in All Other and Corporate. Goodwill was allocated to each segment based on relative fair value at November 30, 2016. The following table presents our total revenues (based on location of the customer) and long-lived assets (including intangible and other assets) by geographic regions (in thousands): For the year ended December 31, 2016 2015 2014 Total revenues United States $ 11,749,602 $ 12,097,633 $ 11,800,140 Other locations 1,394,811 1,378,451 1,669,927 Total revenues $ 13,144,413 $ 13,476,084 $ 13,470,067 December 31, 2016 2015 2014 Long-lived assets United States $ 348,299 $ 320,445 $ 257,587 Other locations 96,311 24,878 26,254 Total long-lived assets $ 444,610 $ 345,323 $ 283,841 |