SEGMENT REPORTING | SEGMENT REPORTING Our reportable segments are based on our method of internal reporting, which generally segregates the segments by service line and the primary services they provide to our customers. Beginning with the fourth quarter of 2016, based on certain internal reporting changes, we identified three reportable segments as follows: • North American Surface Transportation -NAST provides freight transportation services across North America through a network of offices in the United States, Canada, and Mexico. The primary services provided by NAST include truckload, LTL, and intermodal. • Global Forwarding -Global Forwarding provides global logistics services through an international network of offices in North America, Asia, Europe, Australia, New Zealand, and South America and also contracts with independent agents worldwide. The primary services provided by Global Forwarding include ocean freight services, airfreight services, and customs brokerage. • Robinson Fresh -Robinson Fresh provides sourcing services under the trade name of Robinson Fresh. Our sourcing services primarily include the buying, selling, and marketing of fresh fruits, vegetables, and other perishable items. Robinson Fresh sources products from around the world and has a physical presence in North America, Europe, Asia, and South America. This segment often provides the logistics and transportation of the products they sell, in addition to temperature controlled transportation services for its customers. • All Other and Corporate -All Other and Corporate includes our Managed Services segment, as well as Other Surface Transportation outside of North America and other miscellaneous revenues and unallocated corporate expenses. Managed Services provides Transportation Management Services, or Managed TMS ® . Other Surface Transportation revenues are primarily earned by Europe Surface Transportation. Europe Surface Transportation provides services similar to NAST across Europe. The internal reporting of segments is defined, based in part, on the reporting and review process used by our chief operating decision maker, our Chief Executive Officer. The accounting policies of our reporting segments are the same as those described in the summary of significant accounting policies in our Annual Report on Form 10-K for the year ended December 31, 2016. Segment information for prior years has been retroactively recast to align with current year presentation. Segment information as of, and for the three and nine months ended September 30, 2017 and 2016 , is as follows (dollars in thousands): NAST Global Forwarding Robinson Fresh All Other and Corporate Eliminations Consolidated Three Months Ended September 30, 2017 Revenues $ 2,469,420 $ 552,134 $ 613,646 $ 149,251 $ — $ 3,784,451 Intersegment revenues (1) 115,796 7,873 43,272 3,228 (170,169 ) — Total Revenues $ 2,585,216 $ 560,007 $ 656,918 $ 152,479 $ (170,169 ) $ 3,784,451 Net Revenues $ 377,403 $ 129,842 $ 54,253 $ 32,348 $ — $ 593,846 Income from Operations 151,392 31,125 11,586 362 — 194,465 Depreciation and amortization 5,808 8,455 1,190 8,510 — 23,963 Total assets (2) 2,297,980 840,762 413,520 623,326 — 4,175,588 Average headcount 6,998 4,301 970 2,634 — 14,903 NAST Global Forwarding Robinson Fresh All Other and Corporate Eliminations Consolidated Three Months Ended September 30, 2016 Revenues $ 2,252,187 $ 390,830 $ 590,385 $ 122,352 $ — $ 3,355,754 Intersegment revenues (1) 79,728 8,742 32,255 100 (120,825 ) — Total Revenues $ 2,331,915 $ 399,572 $ 622,640 $ 122,452 $ (120,825 ) $ 3,355,754 Net Revenues $ 378,073 $ 93,368 $ 57,036 $ 29,985 $ — $ 558,462 Income from Operations 171,733 17,047 17,733 4,754 — 211,267 Depreciation and amortization 5,547 5,073 983 6,054 — 17,657 Total assets (2) 2,115,467 625,267 405,832 517,496 — 3,664,062 Average headcount (3) 6,869 3,559 956 2,322 — 13,706 (1) Intersegment revenues represent the sales between our segments and are eliminated to reconcile to our consolidated results. (2) All cash and cash equivalents are included in All Other and Corporate. (3) Average headcount does not include employees from APC added on September 30, 2016. NAST Global Forwarding Robinson Fresh All Other and Corporate Eliminations Consolidated Nine Months Ended September 30, 2017 Revenues $ 7,110,223 $ 1,549,742 $ 1,821,094 $ 428,535 $ — $ 10,909,594 Intersegment revenues (1) 329,193 23,456 116,281 13,776 (482,706 ) — Total Revenues $ 7,439,416 $ 1,573,198 $ 1,937,375 $ 442,311 $ (482,706 ) $ 10,909,594 Net Revenues $ 1,109,749 $ 357,411 $ 171,936 $ 97,105 $ — $ 1,736,201 Income from Operations 447,553 75,006 40,487 1,197 — 564,243 Depreciation and amortization 17,104 24,574 3,534 24,128 — 69,340 Total assets (2) 2,297,980 840,762 413,520 623,326 — 4,175,588 Average headcount 6,921 4,113 966 2,590 — 14,590 NAST Global Forwarding Robinson Fresh All Other and Corporate Eliminations Consolidated Nine Months Ended September 30, 2016 Revenues $ 6,456,281 $ 1,098,715 $ 1,814,682 $ 359,760 $ — $ 9,729,438 Intersegment revenues (1) 211,540 23,585 83,200 642 (318,967 ) — Total Revenues $ 6,667,821 $ 1,122,300 $ 1,897,882 $ 360,402 $ (318,967 ) $ 9,729,438 Net Revenues $ 1,161,074 $ 283,458 $ 183,041 $ 88,439 $ — $ 1,716,012 Income from Operations 516,805 56,300 62,777 8,084 — 643,966 Depreciation and amortization 16,551 15,231 2,590 18,344 — 52,716 Total assets (2) 2,115,467 625,267 405,832 517,496 — 3,664,062 Average headcount (3) 6,767 3,523 939 2,249 — 13,478 (1) Intersegment revenues represent the sales between our segments and are eliminated to reconcile to our consolidated results. (2) All cash and cash equivalents are included in All Other and Corporate. (3) Average headcount does not include employees from APC added on September 30, 2016. |