SEGMENT REPORTING | SEGMENT REPORTING Our reportable segments are based on our method of internal reporting, which generally segregates the segments by service line and the primary services they provide to our customers. We identify two reportable segments in addition to All Other and Corporate as summarized below: • North American Surface Transportation— NAST provides freight transportation services across North America through a network of offices in the United States, Canada, and Mexico. The primary services provided by NAST include truckload, less than truckload (“LTL”), and intermodal. • Global Forwarding— Global Forwarding provides global logistics services through an international network of offices in North America, Asia, Europe, Oceania, and South America and also contracts with independent agents worldwide. The primary services provided by Global Forwarding include ocean freight services, airfreight services, and customs brokerage. • All Other and Corporate— All Other and Corporate includes our Robinson Fresh and Managed Services segments, as well as Other Surface Transportation outside of North America and other miscellaneous revenues and unallocated corporate expenses. Robinson Fresh provides sourcing services including the buying, selling, and marketing of fresh fruits, vegetables, and other perishable items. Managed Services provides Transportation Management Services, or Managed TMS ® . Other Surface Transportation revenues are primarily earned by Europe Surface Transportation. Europe Surface Transportation provides services similar to NAST across Europe. The internal reporting of segments is defined, based in part, on the reporting and review process used by our chief operating decision maker (“CODM”), our Chief Executive Officer. The accounting policies of our reportable segments are the same as those described in the summary of significant accounting policies. We do not report our intersegment revenues by reportable segment to our CODM and do not believe they are a meaningful metric for evaluating the performance of our reportable segments. Reportable segment information as of, and for the three and nine months ended September 30, 2020 and 2019, is as follows (dollars in thousands): NAST Global Forwarding All Other and Corporate Consolidated Three Months Ended September 30, 2020 Total revenues $ 2,923,842 $ 831,957 $ 469,001 $ 4,224,800 Net revenues 367,943 157,657 63,673 589,273 Income (loss) from operations 122,526 46,299 (586) 168,239 Depreciation and amortization 7,095 9,385 10,436 26,916 Total assets (1) 3,041,974 1,148,118 884,746 5,074,838 Average headcount 6,702 4,607 3,595 14,904 NAST Global Forwarding All Other and Corporate Consolidated Three Months Ended September 30, 2019 Total revenues $ 2,826,308 $ 597,695 $ 432,129 $ 3,856,132 Net revenues 433,760 135,815 63,856 633,431 Income from operations 176,200 24,676 209 201,085 Depreciation and amortization 5,734 9,186 10,560 25,480 Total assets (1) 2,649,259 995,137 992,153 4,636,549 Average headcount 7,448 4,790 3,544 15,782 NAST Global Forwarding All Other and Corporate Consolidated Nine Months Ended September 30, 2020 Total Revenues $ 8,222,879 $ 2,070,161 $ 1,364,614 $ 11,657,654 Net Revenues 1,120,277 448,931 202,471 1,771,679 Income (loss) from operations 357,898 117,033 (8,465) 466,466 Depreciation and amortization 19,550 27,740 29,777 77,067 Total assets (1) 3,041,974 1,148,118 884,746 5,074,838 Average headcount 6,870 4,716 3,591 15,177 NAST Global Forwarding All Other and Corporate Consolidated Nine Months Ended September 30, 2019 Total Revenues $ 8,495,145 $ 1,727,745 $ 1,293,292 $ 11,516,182 Net Revenues 1,406,728 404,987 195,732 2,007,447 Income (loss) from operations 592,215 65,497 (4,542) 653,170 Depreciation and amortization 18,124 27,427 29,571 75,122 Total assets (1) 2,649,259 995,137 992,153 4,636,549 Average headcount 7,436 4,748 3,398 15,582 _________________________________________ |