SEGMENT REPORTING | SEGMENT REPORTING Our segments are based on our method of internal reporting, which generally segregates the segments by service line and the primary services they provide to our customers. The internal reporting of segments is aligned with the reporting and review process used by our chief operating decision maker (“CODM”), our Chief Executive Officer. The accounting policies of our reportable segments are the same as those described in the summary of significant accounting policies. We do not report our intersegment revenues by segment to our CODM and do not believe they are a meaningful metric for evaluating the performance of our reportable segments. Our CODM utilizes segment operating income as the primary measure to evaluate the performance of our reportable segments. Operating income is an important measure of our ability to optimize our cost structure through innovation of our proprietary operating systems and accelerating the capabilities of our workforce. It also guides the allocation of resources, including employees, technology investments, and capital resource investments to each segment. Additionally, operating income is also an important measure of our ability to maintain pricing discipline and driving profitable growth while effectively serving our customers and contract carriers. We consider operating income to be our primary performance metric. The review of segment performance and the allocation of resources occurs primarily in the annual budgeting process and through a regular cadence of operating reviews to monitor the progress of strategic initiatives included in our enterprise balanced scorecard. We identify two reportable segments with all other segments included in “All Other and Corporate” as follows: • North American Surface Transportation: NAST provides freight transportation services across North America through a network of offices in the United States, Canada, and Mexico. The primary services provided by NAST are truckload and less than truckload (“LTL”) transportation services. • Global Forwarding: Global Forwarding provides global logistics services through an international network of offices in North America, Asia, Europe, Oceania, South America, and the Middle East and also contracts with independent agents worldwide. The primary services provided by Global Forwarding include ocean freight services, air freight services, and customs brokerage. • All Other and Corporate: All Other and Corporate includes our Robinson Fresh and Managed Solutions segments, as well as Other Surface Transportation outside of North America and other miscellaneous revenues and unallocated corporate expenses. Robinson Fresh provides sourcing services including the buying, selling, and/or marketing of fresh fruits, vegetables, and other value-added perishable items. Managed Solutions provides Transportation Management Services, or Managed TMS. Other Surface Transportation revenues are primarily earned by our Europe Surface Transportation segment. Europe Surface Transportation provides transportation and logistics services including truckload and LTL transportation services across Europe. Reportable segment information as of, and for the years ended, December 31, 2024, 2023, and 2022, is as follows (dollars in thousands): Twelve Months Ended December 31, 2024 NAST Global Forwarding Total Revenues from external customers $ 11,727,539 $ 3,805,018 $ 15,532,557 Other revenues (1) 2,192,399 Total consolidated revenues 17,724,956 Less significant segment expenses: Purchased transportation and related services (2) 10,086,344 3,002,469 Personnel expenses (2) 669,611 371,576 Other selling, general, and administrative expenses (2) 440,292 218,497 Segment operating income 531,292 212,476 743,768 Other operating income (loss) (1) (74,627) Total consolidated operating income 669,141 Interest and other income/expenses, net (89,937) Income before provision for income taxes $ 579,204 Twelve Months Ended December 31, 2023 NAST Global Forwarding Total Revenues from external customers $ 12,471,075 $ 2,997,704 $ 15,468,779 Other revenues (1) 2,127,664 Total consolidated revenues 17,596,443 Less significant segment expenses: Purchased transportation and related services (2) 10,877,221 2,308,339 Personnel expenses (2) 662,037 366,464 Other selling, general, and administrative expenses (2) 471,857 237,071 Segment operating income 459,960 85,830 545,790 Other operating income (loss) (1) (31,183) Total consolidated operating income 514,607 Interest and other income/expenses, net (105,421) Income before provision for income taxes $ 409,186 Twelve Months Ended December 31, 2022 NAST Global Forwarding Total Revenues from external customers $ 15,827,467 $ 6,812,008 $ 22,639,475 Other revenues (1) 2,057,150 Total consolidated revenues 24,696,625 Less significant segment expenses: Purchased transportation and related services (2) 13,630,763 5,728,535 Personnel expenses (2) 844,472 414,690 Other selling, general, and administrative expenses (2) 518,930 219,419 Segment operating income 833,302 449,364 1,282,666 Other operating income (loss) (1) (15,884) Total consolidated operating income 1,266,782 Interest and other income/expenses, net (100,017) Income before provision for income taxes $ 1,166,765 ________________________________ (1) Other revenues and operating income (loss) are attributable to our Robinson Fresh and Managed Solutions segments, as well as Other Surface Transportation outside of North America and other miscellaneous revenues and unallocated corporate expenses. (2) The significant expense categories and amounts align with the segment-level information that is regularly provided to the CODM. Additional segment disclosures as of, and for the years ended, December 31, 2024, 2023, and 2022, is as follows (dollars in thousands): NAST Global Forwarding All Other and Corporate Consolidated December 31, 2024 Depreciation and amortization $ 20,670 $ 10,602 $ 65,888 $ 97,160 Total assets (1) 2,874,701 1,335,178 1,088,047 5,297,926 Average employee headcount 5,696 4,678 4,012 14,386 December 31, 2023 Depreciation and amortization $ 23,027 $ 19,325 $ 56,633 $ 98,985 Total assets (1) 3,008,459 1,094,895 1,121,926 5,225,280 Average employee headcount 6,469 5,222 4,350 16,041 December 31, 2022 Depreciation and amortization $ 23,643 $ 21,835 $ 47,298 $ 92,776 Total assets (1) 3,304,480 1,507,913 1,142,171 5,954,564 Average employee headcount 7,365 5,712 4,524 17,601 ________________________________ (1) All cash and cash equivalents and certain owned properties are included in All Other and Corporate. The following table presents our total revenues (based on location of the customer) and long-lived assets (including other intangible assets and other assets) by geographic regions (in thousands): For the year ended December 31, 2024 2023 2022 Total revenues U.S. $ 14,872,311 $ 14,795,659 $ 20,696,448 Other locations 2,852,645 2,800,784 4,000,177 Total revenues $ 17,724,956 $ 17,596,443 $ 24,696,625 As of December 31, 2024 2023 2022 Long-lived assets U.S. $ 678,900 $ 728,538 $ 751,984 Other locations 220,458 142,448 142,529 Total long-lived assets $ 899,358 $ 870,986 $ 894,513 |