Geographic, Customer and Supplier Information | Segment Information In May 2022, the Company announced a three-year strategic transformation plan begins on January 1, 2023. The Company expects this transformation plan that will enable it to build on its strong solution portfolio and market position, enhance its enterprise go-to-market strategy, accelerate revenue growth, and drive efficiencies to support margin expansion and increased profitability. In conjunction with the strategic transformation plan and to enable a more efficient capital deployment model, effective with the quarter ended June 30, 2022, the Company began reporting under the following two lines of business, which are its reportable operating segments: Digital Agreements and Security Solutions. The Company expects to manage Digital Agreements for accelerated growth and market share gains and Security Solutions for cash flow given its more modest growth profile. Segments are defined as components of a company that engage in business activities from which they may earn revenues and incur expenses, and for which separate financial information is available and is evaluated regularly by the chief operating decision maker (CODM), in deciding how to allocate resources and in assessing performance. The Company’s CODM is its Chief Executive Officer. • Digital Agreements. Digital Agreements consists of solutions that enable the Company’s clients to secure and automate business processes associated with their digital agreement and customer transaction lifecycles that require consent, non-repudiation and compliance. These solutions, which are largely cloud-based, include the Company’s OneSpan Sign e-signature solution and its recently introduced OneSpan Notary and Virtual Room solutions. As the transformation plan progresses, the Company expects to include other cloud-based security modules associated with the secure transaction lifecycle of identity verification, authentication, virtual interactions and transactions, and secure digital storage in the Digital Agreements segment. This segment also includes costs attributable to our next-generation transaction-cloud platform. • Security Solutions. Security Solutions consists of a broad portfolio of software products and/or software development kits (SDKs) that are used to build applications designed to defend against attacks on digital transactions across online environments, devices and applications. These solutions, which are largely on-premises software products, include identity verification, multi-factor authentication and transaction signing, such as mobile application security, mobile software tokens, and Digipass authenticators that are not cloud-connected devices. Segment operating income consists of the revenues generated by a segment, less the direct costs of revenue, sales and marketing, research and development expenses, amortization expense, and restructuring and other related charges that are incurred directly by a segment. The Company recorded $2.3 million and $1.8 million of amortization expense in Digital Agreements operating income and Security Solutions operating income, respectively, during the year ended December 31, 2022. During the year ended December 31, 2021, the Company recorded $2.5 million and $3.3 million of amortization expense in Digital Agreements operating income and Security Solutions operating income, respectively. The Company recorded $5.9 million and $3.1 million of amortization expense in Digital Agreements operating income and Security Solutions operating income, respectively, during the year ended December 31, 2020.Unallocated corporate costs include costs related to administrative functions that are performed in a centralized manner that are not attributable to a particular segment. The tables below set forth information about the Company’s operating segments for the years ended December 31, 2022, 2021, and 2020, along with the items necessary to reconcile the segment information to the totals reported in the accompanying consolidated financial statements. Years Ended December 31, 2022 2021 2020 (In thousands, except percentages) Digital Agreements Revenue $ 48,401 $ 40,551 $ 29,633 Gross profit $ 37,488 $ 29,557 $ 20,361 Gross margin 77 % 73 % 69 % Operating income $ 5,348 $ (1,612) $ (7,559) Security Revenue $ 170,605 $ 173,930 $ 186,058 Gross profit $ 111,082 $ 113,378 $ 127,698 Gross margin 65 % 65 % 69 % Operating income $ 32,051 $ 35,395 $ 55,295 Total Company: Revenue $ 219,006 $ 214,481 $ 215,691 Gross profit $ 148,570 $ 142,935 $ 148,059 Gross margin 68 % 67 % 69 % Statements of operations reconciliation: Segment operating income $ 37,399 $ 33,783 $ 47,736 Corporate operating expenses not allocated at the segment level 64,514 59,911 52,994 Operating loss $ (27,115) $ (26,128) $ (5,258) Interest income, net 595 (1) 404 Other income (expense), net 14,827 (14) 1,434 Loss before income taxes $ (11,693) $ (26,143) $ (3,420) The following tables illustrate the disaggregation of revenues by category and services, including a reconciliation of the disaggregated revenues to revenues from the Company's two operating segments for the years ended December 31, 2022, 2021, and 2020. Years Ended December 31, 2022 2021 2020 Digital Agreements Security Solutions Digital Agreements Security Solutions Digital Agreements Security Solutions (In thousands) Subscription (1) $ 42,029 $ 47,124 $ 33,283 $ 35,224 $ 22,632 $ 29,757 Maintenance and support 5,451 42,894 5,709 45,567 5,035 44,193 Professional services and other (2) 921 7,087 1,494 13,703 1,966 30,259 Hardware products — 73,500 65 79,436 — 81,849 Total Revenue $ 48,401 $ 170,605 $ 40,551 $ 173,930 $ 29,633 $ 186,058 1. Subscription includes cloud and on-premises subscription revenue, previously referred to as “subscription” and “term-based software licenses”, respectively. 2. Professional services and other includes perpetual software licenses revenue, which was approximately 2%, 5%, and 12% of total revenue for the years ended December 31, 2022, 2021, and 2020, respectively. Goodwill and Other . Asset information by segment is not reported to or reviewed by the CODM to allocate resources, and therefore, the Company has not disclosed asset information for the segments. The Company classifies sales by customers’ locations in three geographic regions: 1) EMEA, which includes Europe, the Middle East, and Africa; 2) the Americas, which includes sales in North, Central, and South America and Canada; and 3) Asia Pacific, which also includes Australia and New Zealand. (In thousands) Europe, Americas Asia Pacific Total 2022 Revenue $ 100,298 $ 77,740 $ 40,968 $ 219,006 Gross profit 68,040 52,738 27,792 148,570 Long-lived assets 4,856 15,270 577 20,703 2021 Revenue $ 104,878 $ 68,646 $ 40,957 $ 214,481 Gross profit 69,893 45,747 27,295 142,935 Long-lived assets 5,978 13,634 342 19,954 2020 Revenue $ 117,086 $ 53,171 $ 45,434 $ 215,691 Gross profit 78,456 37,532 32,071 148,059 Long-lived assets 7,482 14,968 741 23,191 For the years 2022, 2021, and 2020, the top 10 customers contributed 23%, 22% and 21%, respectively, of total worldwide revenue. The majority of the Company's hardware products are assembled by four independent factories in China and one independent factory in Romania. |