Revenue from Contract with Customer [Text Block] | (7) REVENUE RECOGNITION Our revenue is predominantly derived from two sources: (i) monitoring services, and (ii) product sales. Monitoring and Other Related Services Monitoring services include two components: (i) lease contracts pursuant to which the Company provides monitoring services and leased devices to distributors or end users and the Company retains ownership of the leased device; and (ii) monitoring services purchased by distributors or end users who have previously purchased monitoring devices and opt to use the Company’s monitoring services. The Company recognizes revenue on leased devices and monitoring services at the end of each month the services have been provided and payment terms are 30 days from the invoice date. Payment due or received from the customers prior to rendering the associated services are recorded as deferred revenue. Product Sales and Other The Company sells devices and replacement parts to customers under certain contracts, as well as law enforcement software licenses and maintenance, and analytical software. Revenue from the sale of devices and parts is recognized upon their transfer of control to the customer, which is generally upon shipment, but may vary per contract. Payment terms are generally 30 days from invoice date. When purchasing products (such as ReliAlert® devices) from the Company, customers may, but are not required to, enter into monitoring service contracts with us. The Company recognizes revenue on monitoring services for customers that have previously purchased devices at the end of each month that monitoring services have been provided. Multiple Element Arrangements The majority of our revenue transactions do not have multiple elements. However, on occasion, the Company may enter into revenue transactions that have multiple elements. These may include different combinations of products or services that are included in a single billable rate. These products or services are delivered over time as the customer utilizes our services. In cases where obligations in a contract are distinct and thus require separation into multiple performance obligations, revenue recognition guidance requires that contract consideration be allocated to each distinct performance obligation based on its relative standalone selling price. The value allocated to each performance obligation is then recognized as revenue when the revenue recognition criteria for each distinct promise or bundle of promises has been met. There were no multiple element arrangements during the three months ended December 31, 2024 and 2023. The standalone selling price for each performance obligation is an amount that depicts the amount of consideration to which the entity expects to be entitled in exchange for transferring the good or service. When there is only one performance obligation associated with a contract, the entire sale value is attributed to that obligation. When a contract contains multiple performance obligations the transaction value is first allocated using the observable price, which is generally a list price, net of applicable discount, or the price used to sell in similar circumstances. In circumstances when a selling price is not directly observable, the Company will estimate the standalone selling price using information available to us. Other Matters The Company considers an arrangement with payment terms longer than the Company’s normal terms not to be fixed or determinable. Normal payment terms for the sale of monitoring services and products are due upon receipt to 30 days. The Company sells devices and services directly to end users and to distributors. Distributors do not have general rights of return. Also, distributors may not have price protection or stock protection rights with respect to devices sold to them by us. Generally, title and risk of loss pass to the buyer upon delivery of the devices. Shipping and handling fees charged to customers are included as part of total revenue. The related freight costs and supplies directly associated with shipping products to customers are included as a component of cost of revenue. The following table presents the Company’s revenue by geography, based on management’s assessment of available data: Three Months Ended December 31, 2024 Three Months Ended December 31, 2023 Total Revenue % of Total Revenue Total Revenue % of Total Revenue United States $ 6,473,657 75 % $ 6,457,328 72 % Latin America 1,973,054 23 % 2,332,787 26 % Other 221,617 2 % 176,857 2 % Total $ 8,668,328 100 % $ 8,966,972 100 % The above table includes total revenue for the Company, of which monitoring and other related services is the majority (approximately 97% for the three months ended December 31, 2024 and 2023) of the Company’s revenue. Latin America includes Bahamas, Chile, Puerto Rico, Brazil, Panama, Caymen Islands and the U.S. Virgin Islands. Other includes Canada. The balance of accounts receivable at December 31, 2024 of $5,319,041 includes an unbilled balance of $0 and the balance of accounts receivable at September 30, 2024 of $4,428,535 does not include an unbilled balance of $495,969, which was included in assets held for sale on the Consolidated Balance Sheet. The balance of accounts receivable at October 1, 2023 of $4,536,916 included an unbilled balance of $490,848. Accounts receivable, which is made up of trade receivables for monitoring and other related services, are carried at original invoice amount less allowances for credits and for any potential uncollectible amounts due to credit losses. We make estimates of the expected credit and collectability trends for the allowance for credit losses based on our assessment of various factors, including historical experience, the age of the accounts receivable balances, credit quality of our customers, current economic conditions, and other factors that may affect our ability to collect from our customers. Expected credit losses are recorded as selling and marketing expense on our Condensed Consolidated Statements of Operations. As of December 31, 2024, the Company had an allowance for credit losses of $525,141, which includes an allowance for credit memos of $70,000, at September 30, 2024 an allowance for credit losses of $432,904, which included an allowance for credit memos of $70,000, and at October 1, 2023 an allowance for credit losses of $178,095, which included an allowance for credit memos of $23,065. The following table summarizes the activity of allowance for credit losses on accounts receivable for the three months ended December 31, 2024: Three Months Ended December 31, 2024 Balance - beginning of period $ 432,904 Increase to provision for credit losses 92,237 Balance - end of period $ 525,141 For the three months ended December 31, 2024 and 2023, the Company wrote-off accounts receivables of $0 and $14, respectively. The balances of deferred revenue at December 31, 2024, September 30, 2024, and October 1, 2023 were $0, $0, and $431, respectively. The Company recognized $0 and $150,431 of deferred revenue in the three months ended December 31, 2024 and 2023, respectively. |