Net loss for the nine months ended September 2003 was $53,000 compared with a net loss of $1,799,000 for the same period in 2002. Reduced marketing and administrative expenses along with the 2002 asset write downs combined to improve the bottom line by over $1,700,000.Data Dialog:
Revenues were $3,137,000 for the nine months ended September 30, 2003 compared with $2,535,000 for the same period in 2002, an increase of $602,000 or 24%. The higher sales were despite problems with the Division’s platform and web interface, the disruption to sales caused by the relocation of Data Dialog’s sales offices from Colorado to Florida and the integration of new assets. During the third quarter the company’s website was not fully fictional, as a result customers were unable to access data online and had to rely on assistance from the company’s telemarketing staff. These problems were offset by new strong sales in the Mail Mogul business.
Costs of Revenue were $1,489,000 for the nine months ended September 30, 2003, representing 47% of revenue compared with $1,538,000 and 61% for the same period in 2002. The reduction of $49,000 is a result of contracting with vendors that offer better margins that those used during the same period in 2002.
Operating expenses for the nine months ended September 30, 2003 were $1,605,000 compared with $2,755,000 for the same period in 2002. These decreases were accomplished by a reduction of executive positions, consolidation of staff, specifically technology and management staffing, and closure of offices.
Net income from operations for the nine months ended September 30, 2003 were $43,000 compared with a net loss of $1,757,000 for the same period in 2002. Increased sales and improved margins combined with reduced salary, marketing, and administrative expenses combined to improve the profitability of this division.
Other Income was $211,000 for the nine months ended September 30, 2003 compared with other losses of $64,000 for the same period in 2002. The 2003 Other Income was comprised of $6,000 of interest income, $24,000 in interest expense, and $229,000 of other income. The 2002 Other Loss is comprised of $67,000 of interest expense and $3,000 of other income.
Net income for the nine months ended September 30, 2003 was $254,000 compared with a loss of $1,822,000 for the same period in 2002.
Software Dialog:
Revenues for the nine months ended September 30, 2003 were $1,404,000 compared with $766,000 for the same period in 2002. The increase of $638,000 or 83% is attributable to the opening up of new sales routes and the continuing expansion of channel sales through resellers and distributors.
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Costs of revenue for the nine months ended September 30, 2003 were $520,000 or 37% compared with $223,000 or 29% for the same period in 2002.
Operating expenses for the nine months ended September 30, 2003 were $976,000 compared with $2,206,000 for same period in 2002. The 2002 expenses included a loss on goodwill impairment of $1,102,000.
Loss from operations for the nine months ended September 30, 2003 was $91,000 compared with $1,663,000 for the same period in 2002. The losses in 2003 were reduced as a result of increased revenue from Software Dialogs new channel approach, changes in the commission system, and control of overhead.
Other Income was $66,000 for the nine months ended September 30, 2003 compared with $345,000 for the same period in 2002. The 2003 Other Income was comprised of $3,000 of interest income, $3,000 in interest expense, and $66,000 of other income. The 2002 Other Income is comprised of $35,000 of interest expense and $380,000 of other income.
Net loss for the nine months ended September 30, 2003 was $25,000 compared with $1,318,000 for the same period in 2002.
Liquidity & Capital Resources
Dialog Group had a consolidated working capital deficit of approximately $3,389,000 on September 30, 2003 as compared to a deficit of approximately $3,121,000 at December 31, 2002. The year end deficit did not include the December 31, 2002 working capital deficits of the two acquired companies, HealthCare and IP2M. Their working capital deficits as of year end were approximately $908,000 and $1,379,000, respectively. During the quarter ended September 2003, Dialog Group raised $250,000 through the sale of its Class E preferred stock. In addition, creditors, including Company executives, accepted Class E preferred stock in settlement of $463,000 of current liabilities.
Inflation
Inflation rates in the United States have not had a significant impact on operating results for the periods presented.
Currency exchange risk
Software Dialog sells its products, pays its expenses, and keeps its records in British Pounds Sterling. Although currency fluctuations do not represent and economic risk to Software Dialog, changes in exchange rates between the US Dollar and the British Pound can cause changes in the dollar value of assets and liabilities on Dialog Group’s balance sheet and may make period results not strictly comparable.
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Item 3. Controls and Procedures
During all of 2003, Dialog Group’s disclosure controls and internal control over financial reporting were central concerns of management and the Board of Directors. Accounting operations at all United States offices were centralized in New York and Florida and a professional accounting and control staff has been appointed. At the Annual Meeting in May, Dialog Group’s first independent directors were elected and an audit committee was appointed.
As Dialog Group has consolidated financial operations, they can be under the direct supervision of the Chief Financial Officer. Management believes that much progress towards integrating the operations of its acquisitions, but the need for extensions of time to file financial reports shows that progress is still required.
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Part II. | Other Information |
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Items 3, 4, and 5 are omitted as they are either not applicable or have been included in
Part I.
EvictionAs the result of a continuing dispute with the landlord of the Connecticut office, ThinkDirectMarketing was served with a Summary Process Complaint on March 12, 2003. The Plaintiff, Seaboard Stamford Investors Associates, Inc. seeks termination of the lease and damages. ThinkDirectMarketing also wished to terminate the lease. ThinkDirectMarketing has been withholding rent since the beginning of the year. A hearing in the State of Connecticut Superior Court has set a return date of March 21, 2003. In addition on June 24, 2003 Seaboard also filed a complaint in the United States District Court, District of Connecticut. ThinkDirectMarketing has retained a local attorney to respond in this matter and the return date has been postponed. In October the action was dismissed, but the landlord is expected to refile its action.
On or about December 14 of 2001 Lisa Pelatti a shareholder and former employee of P.V.D.& Partners, Inc. filed a complaint with the United States District Court for the Southern District of New York against P.V.D. & Partners, Inc., Peter V. DeCrescenzo and Healthcare Dialogue, Inc. to recover unpaid salary and expenses which she claimed are owed. She also attempted to exchange shares of PVD for shares of Healthcare Dialog. An agreement has been reached under which final payments totaling $12,500 need to be made prior to the end of November 2003. The full amount of the settlement has been accrued on Dialog Group’s books.
Suppliers
On July 25, 2003 Acxiom Corporation commenced an action against Dialog Group and its ThinkDirectMarketing subsidiary in the Circuit Court of Faulkner County, Arkansas. The action is for a breach of written contracts, including a promissory note and a Data License Agreement. Acxiom seeks $400,000 on a note and $295,414.67 for unpaid data usage, and $1,250,000 for unused minimum usage requirements for 2003 and 2004. Dialog Group and its subsidiary have appeared in the proceeding and plan to vigorously contest the claims. Dialog Group has moved to be dismissed as a party because it never joined in the agreements which are the basis of the lawsuit. As of the end of June, the note for $400,000 and payables of $209,526 are accrued in the financial statements.
Immequire, LLC filed an action against Healthcare Horizons in the Superior Court of New Jersey, Morris County claiming unpaid invoices of about $54,000. The attorney for Healthcare Horizon, who was handling this matter before the acquisition, has withdrawn from the case. Dialog Group has been working directly with the lawyers for Immequire to resolve this matter. The full amount is accrued in the Healthcare Horizons’ financial statements.
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Prior to the acquisition of Healthcare Horizon, a judgment was awarded to Chriscom, Inc. At this time $10,000 is still due Chriscom. The full amount is accrued in Healthcare Horizons’ financial statements. In December Chriscom named Dialog Group in its suit.
On May 30, 2003 Demkin Printing filed a complaint against Healthcare Dialog in the Supreme Court of the State of New York, New York County. The complaint seeks $85,076.27 for printing services and attorney’s fees. The Company has filed an answer and has been working with Demkin. The parties have agreed in principal to settle the claim for $69, 352.87.
Employees
On or about April 1, 2003, Dialog Group received a summons from a Colorado state District Court seeking enforcement of Dialog Group’s termination agreement with Keith Goodman requiring the payment of money. Dialog Group is attempting to resolve this matter on the basis of the existing agreement and will retain local counsel to defend itself. The full amount due under the termination agreement has been accrued in Dialog Group’s financial statements. After a Colorado court awarded Mr. Goodman a judgment, Dialog Group was able to work out a settlement totaling $47,330. As of December 1, 2003 $14,666 remains to be paid.
In April 2003, Dean Eaker and Bruce Biegel commenced an arbitration proceeding against Dialog Group relating to the termination of their employment before the American Arbitration Association in New York City. They seek monetary damages in the amounts of $258,789 and $117,000, respectively. Dialog Group is vigorously contesting the claims, but it has already accrued a total of $137,916 against this liability. As of this date, although both sides continue to exchange documents, neither Eaker nor Biegel has deposited the fee necessary to begin the arbitration.
Software Dialog has sued by Selection One Ltd, in regard to recruitment fees in the sum of £28,000 ($45,000) on December 15th at Dartford District Court. This case was settled and the amount due paid.
Except as specified above, there are no material presently pending legal proceedings to which Dialog Group is a party, or to which any of its properties or assets are subject.
Item 2(c) Recent Sales of Unregistered Securities |
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Regulation S TransactionsOn October 4, 2002 Dialog Group authorized Starz Investments Limited to sell up to 10,000,000 shares of its Common Stock to investors located outside of the United States. The shares were offered pursuant to an exemption from registration afforded by Regulation S to the Securities Act of 1933. Shares sold pursuant to Regulation S are deemed restricted and may not be sold to any U.S. Person (as that term is defined in the Regulation) for a period of one (1) year from date of sale. During the quarter, 428,875 shares were issued for a total consideration of $25,252 at an average price of $0.06. All of these funds were used to pay commissions related to the sale of shares by Starz Investments Limited.
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Related PurchasesTwo of the Company’s outside directors agreed to accept 211,765 shares of common stock in lieu of the Company’s obligation to pay them director’s fees aggregating $36,000 each. The per share value used for this conversion was $0.17, the closing price on May 28, 2003, the date of the Company’s annual meeting. This transaction is exempt from registration under the Securities Act pursuant to section 4(2) because was a private sale with no intention to redistribute the securities. A restrictive legend was placed on the certificate and a stop order was placed with Dialog Group’s transfer agent.
Other issuances
On September 26, 2003, 127,200 additional shares were issued to ten investors. These were issued without additional compensation because Dialog Group had not complied with its obligation to register shares previously sold to these holders. Each holder had previously represented himself in writing to be an accredited investor who was purchasing their shares for investment. A restriction on resale has been placed with the Dialog Group’s transfer agent and a legend has been placed on each certificate. Because of these factors, this sale is exempt from registration under the Securities Act as not involving a public distribution under section 4(2).
On February 12th, 2003 Dialog Group agreed to issue 200,000 shares to Knightsbridge Capital for consulting services. 67,600 shares were issued during the second quarter of 2003. During this quarter, the remaining 132,400 shares were issued to Knightsbridge’s Capital’s designees pursuant to this agreement. Dialog Group valued these shares at $0.119 per share. The issuance of these shares is exempt from registration under section 4(2) of the Securities Act as a private transaction because the shares were acquired for investment and each certificate bears restrictive legends and is subject to a stop transfer order. Issuance of the additional shares is still pending.
On September 11, 2003, Dialog Group entered into an agreement with Triple Crown Consulting, Inc. under which Triple Crown will inform the brokerage community, the Dialog Group’s shareholders and the general public concerning financial public relations and promotional matters relating to the Dialog Group and its business. The term of the agreement is six months. Triple Crown has received 2,000,000 shares for common stock for its services. Dialog Group valued these shares at $0.063 per share. The issuance of these shares is exempt from registration under section 4(2) of the Securities Act as private transactions because the shares were acquired for investment and the certificates bear restrictive legends and are subject to stop orders.
On July 22, 2003, 66,666 shares were sold for a total consideration of $10,000 or 15 cents a share. The individual represented himself in writing to be an accredited investor who was purchasing these shares for investment. A restriction on resale has been placed with the Dialog Group’s transfer agent and a legend has been placed on each certificate. Because of these factors, this sale is exempt from registration under the Securities Act as not involving a public distribution under section 4(2).
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During September and October 2003 an investor purchased 10 shares of Dialog Group’s new Class E Preferred Stock at a price of $10,000 per share. At the same time a retirement fund for the benefit of Peter DeCrescenzo purchased fifteen shares at $10,000 per share and a group of Dialog Group creditors, including retirement funds for the benefit of Peter and Rita DeCrescenzo, Vincent DeCrescenzo, Sr., and Cindy Lanzendoen, Vincent DeCrescenzo Sr., and Ms. Lanzendoen, individually, and other unrelated trade creditors exchanged $620,000 of current debt for a total of 62 shares of Class E Preferred Stock.
Each Class E Share has a liquidation preference of $10,000, pays a quarterly dividend of $400, which Dialog Group may elect to pay in Common Stock, and is convertible, commencing July 1, 2004, into 83,333 shares of Common Stock. After October 1, 2005, Dialog Group may redeem the Preferred Shares at 120% of their liquidation preference. Each share will cast 83,333 votes which will be counted as part of the vote of the Common Shares for all purposes.
In connection with the sale or exchange for debt for the Class E Preferred Shares, each purchaser received a warrant to purchase, after July 1, 2004, 25,000 shares of Common Stock for a price of $0.16 per share. Warrants to purchase a total of 2,175,000 shares have been issued to the purchasers of the Class E Preferred Stock. The warrants are exercisable until September 30, 2008.
Each Class E purchaser represented himself in writing to be an accredited investor who was purchasing these shares for investment. A legend has been placed on each certificate and each warrant restricting transfer in accordance with the Securities Laws. These is no market for these securities and they are not now convertible into or exercisable for securities for which there is a market Because of these factors, this sale is exempt from registration under the Securities Act as not involving a public distribution under section 4(2).
The proceeds of all shares issued for cash were used for general business purposes.
Item 6. | Exhibits and Reports on Form 8-K |
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(a) Exhibits
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Exhibit Number | Description |
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31(i) | 302 Certification of Chief Executive Officer |
31(ii) | 302 Certification of Chief Financial Officer |
32(i) | 906 Certification of Chief Executive Officer |
32(ii) | 906 Certification of Chief Financial Officer |
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(b) Reports on Form 8-K
None
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SIGNATURES
In accordance with the requirements of the Securities Exchange Act of 1934, the registrant has caused this quarterly report on Form 10-QSB to be signed in its behalf by the undersigned thereunto duly authorized on the 7th day of January 2004.
Dialog Group, Inc.
By: /s/ Peter V. DeCrescenzo
Peter V. DeCrescenzo, Chairman, President & CEO
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INDEX TO EXHIBITS
Exhibit Number | | Page Number | | Description | |
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31(i) | | __ | | 302 Certification of Chief Executive Officer | |
31(ii) | | __ | | 302 Certification of Chief Financial Officer | |
32(i) | | __ | | 906 Certification of Chief Executive Officer | |
32(ii) | | __ | | 906 Certification of Chief Financial Officer | |