Ipass (IPAS) 10-Q 8 May 14 2014 Q1 Quarterly report Financial data

Document_and_Entity_Informatio

Document and Entity Information	3 Months Ended
	Mar. 31, 2014	Apr. 30, 2014
Document and Entity Information [Abstract]	'	'
Document Type	'10-Q	'
Amendment Flag	'false	'
Document Period End Date	31-Mar-14	'
Document Fiscal Year Focus	'2014	'
Document Fiscal Period Focus	'Q1	'
Entity Registrant Name	'IPASS INC	'
Entity Central Index Key	'0001053374	'
Current Fiscal Year End Date	'--12-31	'
Entity Filer Category	'Accelerated Filer	'
Entity Common Stock, Shares Outstanding	'	64,429,094

Condensed_Consolidated_Balance

Condensed Consolidated Balance Sheets (USD $)	Mar. 31, 2014	Dec. 31, 2013
In Thousands, unless otherwise specified
Current assets:	'	'
Cash and cash equivalents	$20,089	$24,017
Accounts receivable, net of allowance for doubtful accounts of $850 and $1,010, respectively	14,269	15,297
Prepaid expenses and other current assets	3,808	4,329
Total current assets	38,166	43,643
Property and equipment, net	8,215	8,442
Other assets	2,800	2,831
Total assets	49,181	54,916
Current liabilities:	'	'
Accounts payable	8,450	9,334
Accrued liabilities	9,915	9,100
Deferred revenue, short-term	2,900	3,212
Total current liabilities	21,265	21,646
Deferred revenue, long-term	2,044	2,191
Vendor financed property and equipment	1,367	1,586
Other long-term liabilities	189	251
Total liabilities	24,865	25,674
Stockholders’ equity:	'	'
Common stock	65	65
Additional paid-in capital	218,726	218,103
Accumulated deficit	-194,475	-188,926
Total stockholders’ equity	24,316	29,242
Total liabilities and stockholders’ equity	$49,181	$54,916

Condensed_Consolidated_Balance1

Condensed Consolidated Balance Sheets (Parenthetical) (USD $)	Mar. 31, 2014	Dec. 31, 2013
In Thousands, unless otherwise specified
Statement of Financial Position [Abstract]	'	'
Accounts receivable, allowance for doubtful accounts	$850	$1,010

Condensed_Consolidated_Stateme

Condensed Consolidated Statements of Comprehensive Loss (USD $)	3 Months Ended
In Thousands, except Share data, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Statement of Comprehensive Income [Abstract]	'	'
Revenue	$25,340	$29,629
Cost of revenues and operating expenses:	'	'
Network access costs	11,853	12,757
Network operations	5,417	4,841
Research and development	3,385	3,614
Sales and marketing	4,952	4,917
General and administrative	5,042	6,179
Restructuring charges and related adjustments	14	600
Total cost of revenue and operating expenses	30,663	32,908
Operating loss	-5,323	-3,279
Interest income (expense), net	-33	4
Foreign exchange losses	-71	-73
Loss before income taxes	-5,427	-3,348
Provision for income taxes	122	27
Net loss	-5,549	-3,375
Comprehensive loss	($5,549)	($3,375)
Basic and diluted net loss per share (USD per share)	($0.09)	($0.05)
Number of shares used in per share calculations:	'	'
Basic and diluted (shares)	64,421,563	61,892,975

Condensed_Consolidated_Stateme1

Condensed Consolidated Statements of Cash Flows (USD $)	3 Months Ended
In Thousands, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Cash flows from operating activities:	'	'
Net loss	($5,549)	($3,375)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:	'	'
Stock-based compensation	587	750
Depreciation and amortization	803	624
Deferred income taxes	-6	0
Provision for (recovery of) doubtful accounts	-68	-42
Changes in operating assets and liabilities:	'	'
Accounts receivable	1,096	-3,981
Prepaid expenses and other current assets	527	421
Other assets	31	286
Accounts payable	-935	2,041
Accrued liabilities	792	1,675
Deferred revenue	-459	-318
Other liabilities	-63	-55
Net cash used in operating activities	-3,244	-1,974
Cash flows from investing activities:	'	'
Purchases of property and equipment	-457	-568
Net cash used in investing activities	-457	-568
Cash flows from financing activities:	'	'
Proceeds from issuance of common stock	36	530
Principal payments for vendor financed property and equipment	-263	0
Net cash provided by (used in) financing activities	-227	530
Net decrease in cash and cash equivalents	-3,928	-2,012
Cash and cash equivalents at beginning of period	24,017	26,822
Cash and cash equivalents at end of period	20,089	24,810
Supplemental disclosures of cash flow information:	'	'
Net cash paid for taxes	47	44
Accrued amounts for acquisition of property and equipment	$217	$296

Basis_of_Presentation

Basis of Presentation	3 Months Ended
	Mar. 31, 2014
Accounting Policies [Abstract]	'
Basis of Presentation	'
	Basis of Presentation
	The condensed consolidated financial statements include the accounts of iPass Inc. (the “Company”) and its wholly owned subsidiaries. The condensed consolidated financial statements that accompany these notes have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) consistent in all material respects with those applied in the Company’s Annual Report on Form 10-K for the year ended December 31, 2013. The Condensed Consolidated Financial Statements for December 31, 2013, were derived from audited financial statements but do not include all disclosures required by GAAP. The interim financial information is unaudited but reflects all normal adjustments that are, in the opinion of management, necessary to provide a fair presentation for the interim periods presented. This interim financial information should be read in conjunction with the Consolidated Financial Statements and the Notes thereto included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2013. The results of operations for the three months ended March 31, 2014, are not necessarily indicative of the operating results for the full fiscal year or any future periods.
	The preparation of the condensed consolidated financial statements in conformity with GAAP requires management to make estimates and judgments that affect the amounts reported in the condensed consolidated financial statements and accompanying notes. Actual results that the Company experiences may differ materially from those estimates. Estimates are used for, but not limited to, the valuation of accounts receivables, other long-lived assets, network access costs, stock-based compensation, legal contingencies, and income taxes.
	The Company reports comprehensive loss in a single continuous financial statement within the Condensed Consolidated Statements of Comprehensive Loss. The Company’s comprehensive loss is equivalent to its net loss because the Company does not have any transactions that are recorded through other comprehensive income (loss).

Fair_Value

Fair Value	3 Months Ended
	Mar. 31, 2014
Fair Value Disclosures [Abstract]	'
Fair Value	'
	Financial Instruments and Fair Value
	Fair value is the price that would be received from selling an asset or paid to transfer a liability in an orderly transaction in the principal or most advantageous market between market participants at the measurement date. When determining the fair value measurements for assets and liabilities required or permitted to be recorded at fair value, the Company considers assumptions that market participants would use when pricing the asset or liability.
	Fair Value Hierarchy
	The three levels of inputs that may be used to measure fair value are as follows:
	•	Level 1—Quoted prices in active markets for identical assets or liabilities;
	•	Level 2—Inputs other than Level 1 that are observable, either directly or indirectly, such as quoted prices for similar assets or liabilities, quoted prices in markets that are not active, or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities; and
	•	Level 3—Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.
	The recurring fair value measurements of these financial assets (excluding cash) were determined using the following inputs at March 31, 2014, and December 31, 2013, respectively:
		As of March 31, 2014								As of December 31, 2013
		Fair Value						Total		Fair Value						Total
		Measured Using						Balance		Measured Using						Balance
		Level 1		Level 2		Level 3				Level 1		Level 2		Level 3
		(In thousands)
	Financial assets
	Money market funds(1)	$	16,304	$	—	$	—	$	16,304	$	18,304	$	—	$	—	$	18,304
	Total financial assets	$	16,304	$	—	$	—	$	16,304	$	18,304	$	—	$	—	$	18,304
	-1	Held in cash and cash equivalents on the Company’s condensed consolidated balance sheets.
	There were no transfers between Levels 1, 2, and 3 from December 31, 2013, through March 31, 2014. As of March 31, 2014, and December 31, 2013, the carrying amounts of accounts receivable, accounts payable and accrued liabilities, approximated fair value due to their short maturities.

Property_and_Equipment_Net

Property and Equipment, Net	3 Months Ended
	Mar. 31, 2014
Property, Plant and Equipment [Abstract]	'
Property and Equipment, Net	'
	Note 3. Property and Equipment, net
	Property and equipment, net, consisted of the following:
		March 31,			December 31, 2013
		2014
		(In thousands)
	Equipment	$	15,279		$	15,134
	Furniture and fixtures	2,112			2,110
	Computer software	12,289			12,279
	Construction in progress	749			749
	Leasehold improvements	1,252			1,252
		31,681			31,524
	Less: Accumulated depreciation and amortization	(23,466		)	(23,082		)
	Property and equipment, net	$	8,215		$	8,442
	Depreciation expense was approximately $0.8 million and $0.6 million for the three months ended March 31, 2014 and 2013, respectively. During the three months ended March 31, 2014 and 2013, the Company retired approximately $0.4 million and $0.2 million, respectively, of gross property and equipment, nearly all of which were fully depreciated.
	During 2013, the Company acquired approximately $2.6 million of enterprise database software and infrastructure hardware. As of March 31, 2014, the Company held approximately $1.8 million and $0.8 million in computer software and construction in progress, respectively.

Other_Assets

Other Assets	3 Months Ended
	Mar. 31, 2014
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]	'
Other Assets	'
	Note 4. Other Assets
	Other assets consisted of the following:
		31-Mar-14		31-Dec-13
		(In thousands)
	Deferred installation costs and other long-term assets	1,633		1,677
	Deposits	821		808
	Long-term deferred tax assets, net	96		96
	Restricted cash	250		250
		$	2,800	$	2,831

Accrued_Liabilities

Accrued Liabilities	3 Months Ended
	Mar. 31, 2014
Payables and Accruals [Abstract]	'
Accrued Liabilities	'
	Note 5. Accrued Liabilities
	Accrued liabilities consisted of the following:
		31-Mar-14		31-Dec-13
		(In thousands)
	Tax liabilities	$	2,044	$	2,102
	Accrued restructuring liabilities – current(1)	200		200
	Accrued bonus, commissions and other employee benefits	3,154		2,395
	Accrued for vendor financed property and equipment (2)	717		746
	Amounts due to customers	1,094		1,059
	Other accrued liabilities	2,706		2,598
		$	9,915	$	9,100
	-1	See Note 6. Accrued Restructuring.
	-2	See Note 7. Vendor Financed Property and Equipment.

Accrued_Restructuring

Accrued Restructuring	3 Months Ended
	Mar. 31, 2014
Restructuring and Related Activities [Abstract]	'
Accrued Restructuring	'
	Accrued Restructuring
	During the year ended December 31, 2009, the Company announced restructuring plans (the “2009 Plans”) to reduce operating costs and focus resources on key strategic priorities, which resulted in a workforce reduction of 146 positions across all functional areas and abandonment of certain facilities and termination of a contract obligation. As of March 31, 2014, the Company had remaining lease payments of approximately $0.3 million, which were recorded at fair value at the time of restructuring plan was announced. Management made assumptions in determining the fair value of the lease liabilities. The discounted cash flow valuation technique used to determine the Level 3 fair value included inputs, such as the future rent payment schedule, the discount rate and sublease income based on the executed sublease agreement through the end of the lease terms.
	During the first quarter of 2013, the Company announced a restructuring plan (the “Q1 2013 Plan”) to re-align its cost structure to focus investments, resources and operating expenses on the Company’s growing Open Mobile business, which resulted in a workforce reduction of 16 positions across all functional areas and termination of a lease contract. As of March 31, 2014, the Company had completed the majority of cash payments.
	The following is a rollforward of restructuring liability for the Q1 2013 and 2009 Plans:
		Three Months Ended March 31,
		2014			2013
		(In thousands)
	Beginning balance	$	317		$	483
	Restructuring charges and related adjustments	14			600
	Payments and adjustments	(81		)	(266		)
	Ending balance	$	250		$	817
	As of March 31, 2014, approximately $0.2 million of the restructuring liability is included in accrued liabilities, and the remaining restructuring liability of approximately $0.1 million is included in other long-term liabilities.

Vendor_Financed_PPE

Vendor Financed PPE	3 Months Ended
	Mar. 31, 2014
Property, Plant and Equipment [Abstract]	'
Vendor Financed Property and Equipment [Text Block]	'
	Vendor Financed Property and Equipment
	In October, 2013, the Company acquired enterprise database software and infrastructure hardware. This purchase was financed through the vendor and is to be paid over three years. The total purchase financed by the vendor was approximately $2.6 million. Since the inception, the Company made approximately $0.5 million of principal payments, and as of March 31, 2014, approximately $0.7 million and $1.4 million were recorded to accrued liabilities and vendor financed property and equipment, respectively, based on the payment terms. The Company expects to pay $0.5 million, $0.9 million and $0.7 million in the last nine months of 2014, and in 2015, and 2016, respectively.
	As of March 31, 2014, $1.4 million of vendor financed property and equipment is recorded at cost, which approximates a Level 3 fair value, and is included as long-term liabilities in the Company’s consolidated balance sheet. The Company made assumptions in determining the fair value of the vendor financed property and equipment long-term liability. The discounted cash flow valuation technique was used to determine the Level 3 fair value including inputs such as the future payment schedule and a market discount rate.

Commitments_and_Contingencies

Commitments and Contingencies	3 Months Ended
	Mar. 31, 2014
Commitments and Contingencies Disclosure [Abstract]	'
Commitments and Contingencies	'
	Note 8. Commitments and Contingencies
	Lease and Purchase Commitments
	The Company leases facilities under operating leases that expire at various dates through June 2017. Future minimum lease payments under these operating leases, including approximately $0.3 million of future payments on leases accounted for under the Company’s restructuring plans, as of March 31, 2014, are as follows:
	Year	Operating
		Leases
		(In thousands)
	Remaining 2014	$	2,229
	2015	1,370
	2016	549
	2017	271
		$	4,419
	The Company has contracts with certain network service providers which have minimum purchase commitments that expire on various dates through April 2017. In addition, the Company has a future minimum purchase commitment to acquire an additional enterprise infrastructure hardware of approximately $0.5 million and an annual support fee of approximately $0.6 million to be paid over the next three years. Future minimum purchase commitments as of March 31, 2014 under all agreements are as follows:
	Year	Minimum
		Purchase
		Commitments
		(In thousands)
	Remaining 2014	$	3,399
	2015	2,013
	2016	706
	2017	44
		$	6,162
	Legal Proceedings
	The Company is involved in legal proceedings and claims arising in the ordinary course of business. While there can be no assurances as to the ultimate outcome of any litigation involving the Company, management does not believe any such pending legal proceeding or claim will result in a judgment or settlement that would have a material adverse effect on the Company’s financial position, results of operations or cash flows.
	In the ordinary course of business, the Company may provide indemnifications of varying scope and terms to customers, business partners, and other parties with respect to certain matters, including, but not limited to, losses arising out of breach of such agreements, services to be provided by the Company, or from intellectual property infringement claims made by third-parties. Certain indemnification agreements may not be subject to maximum loss clauses. If the potential loss from any indemnification claim is considered probable and the amount or the range of the loss can be estimated, the Company accrues a liability for the estimated loss. To date, claims under such indemnification provisions have not been significant.

Net_Loss_Per_Common_Share

Net Loss Per Common Share	3 Months Ended
	Mar. 31, 2014
Earnings Per Share [Abstract]	'
Net Loss Per Common Share	'
	Note 9. Net Loss Per Common Share
	Basic net loss per common share is computed by dividing net loss available to common shareholders by the weighted average number of common shares outstanding during the period. Diluted net loss per common share is computed by dividing net loss available to common shareholders by the weighted average number of common shares outstanding plus dilutive potential common shares as determined using the treasury stock method for outstanding stock options, restricted stock-based awards and shares issuable under the employee stock purchase plan, unless the result of adding such shares would be anti-dilutive. Unvested participating securities are included in the weighted daily average number of shares outstanding used in the calculation of diluted net income per common share, but are excluded from the calculation of diluted net loss per share. In a net loss position, basic and diluted net loss per common share are equal, since the weighted average number of shares used to compute diluted net loss per common share excludes anti-dilutive securities, including participating securities. As a result of the Company’s net loss for the three months ended March 31, 2014, and 2013, the Company has excluded all potential shares of common stock from the diluted net loss per share calculation as their inclusion would have had an anti-dilutive effect.
	The following table sets forth the computation of basic and diluted net loss per share:
		Three Months Ended March 31,
		2014				2013
		(In thousands, except share and per share amounts)
	Numerator:
	Net loss	$	(5,549	)		$	(3,375	)
	Denominator:
	Basic and diluted net loss per common share – Weighted average shares outstanding	64,421,563				61,892,975
	Basic and diluted net loss per common share	$	(0.09	)		$	(0.05	)
	The following weighted average potential shares of common stock have been excluded from the computation of diluted net loss per share because the effect of including these shares would have been anti-dilutive:
		Three Months Ended March 31,
		2014			2013
	Options to purchase common stock	4,375,367			2,676,252
	Restricted stock awards, including participating securities	2,807,153			1,822,692
	Total	7,182,520			4,498,944

Segment_and_Geographical_Infor

Segment and Geographical Information	3 Months Ended
	Mar. 31, 2014
Segment Reporting [Abstract]	'
Segment and Geographical Information	'
	Segment and Geographical Information
	The Company’s two reportable operating segments are Mobility Services and iPass Unity Network Services (“iPass Unity”). The Mobility Services segment includes services that help enterprises manage the networks, connections and devices used by their mobile workforce. The iPass Unity segment provides customers with Wi-Fi and Wide Area Network solutions. The Company’s Chief Operating Decision Maker (the “CODM”) is the Company’s President and Chief Executive Officer. The CODM allocates resources to and assesses the performance of each operating segment, using information about its revenue, segment income or loss from operations before income taxes, excluding amortization of intangibles, and restructuring. The accounting policies of the reportable operating segments are substantially the same as those the Company uses for its condensed consolidated financial statements. All direct costs are allocated to the respective operating segments. In addition to direct costs, certain indirect costs are allocated to each operating segment including costs relating to shared services in management, finance, legal, human resources, facilities, and information technology. Indirect costs are allocated based on headcount, salaries and operating segment revenue.
	The total pool of operating costs and network access costs allocated to the reportable operating segments for the three months ended March 31, 2014 and 2013 were $30.6 million and $32.3 million, respectively. Costs related to amortization of intangibles and restructuring activities are not allocated to operating segments. By definition, operating segment operating income (loss) also excludes interest income, foreign exchange gains and losses, and income taxes.
	On February 12, 2014, the Company announced its engagement with an investment banker to explore opportunities to divest its iPass Unity business. No decision to sell iPass Unity has been made, and the Company may ultimately conclude that it will not sell iPass Unity.
	Revenue and operating loss for each reportable operating segment for the three months ended March 31, 2014 and 2013, were as follows:
		Three Months Ended March 31,
		Net Revenue				Total
						Segment
						Operating
						Loss
		(In thousands)
	2014
	Mobility Services	$	17,675			$	(5,161	)
	iPass Unity	7,665				(148		)
	Total Segment	$	25,340			$	(5,309	)
	2013
	Mobility Services	$	20,951			$	(2,535	)
	iPass Unity	8,678				(154		)
	Total Segment	$	29,629			$	(2,689	)
	Substantially all of the Company’s long-lived assets are located in the United States. The CODM does not evaluate operating segments using discrete asset information. Accordingly, no segment assets have been reported. There were no material intersegment sales or transfers for the three months ended March 31, 2014 and 2013, to arrive at net segment revenue.
	Reconciliations of total segment operating loss to total operating loss and total loss before income taxes for the three months ended March 31, 2014 and 2013, are as follows:
		Three Months Ended March 31,
		2014				2013
		(In thousands)
	Total segment operating loss	$	(5,309	)		$	(2,689	)
	Restructuring charges and related adjustments	(14		)		(600		)
	Certain state sales tax and federal tax items	—				10
	Total operating loss	(5,323		)		(3,279		)
	Interest income	(33		)		4
	Foreign exchange losses, net	(71		)		(73		)
	Total loss before income taxes	$	(5,427	)		$	(3,348	)
	The following table summarizes total Company revenue by country or by geographical region:
		Three Months Ended March 31,
		2014			2013
	United States	55	%		56	%
	EMEA	32	%		33	%
	Asia Pacific	12	%		10	%
	Rest of the World	1	%		1	%
	No individual country, except for the United States, represented 10% or more of total revenue for the three months ended March 31, 2014. No individual country, except for the United States and United Kingdom, represented 10% or more of total revenue for the three months ended March 31, 2013. No individual customer represented 10% or more of total revenue for the three months ended March 31, 2014 and 2013.

Fair_Value_Tables

Fair Value (Tables)	3 Months Ended
	Mar. 31, 2014
Fair Value Disclosures [Abstract]	'
Fair Value of Financial Assets (Excluding Cash) and Financial Liabilities	'
	The recurring fair value measurements of these financial assets (excluding cash) were determined using the following inputs at March 31, 2014, and December 31, 2013, respectively:
		As of March 31, 2014								As of December 31, 2013
		Fair Value						Total		Fair Value						Total
		Measured Using						Balance		Measured Using						Balance
		Level 1		Level 2		Level 3				Level 1		Level 2		Level 3
		(In thousands)
	Financial assets
	Money market funds(1)	$	16,304	$	—	$	—	$	16,304	$	18,304	$	—	$	—	$	18,304
	Total financial assets	$	16,304	$	—	$	—	$	16,304	$	18,304	$	—	$	—	$	18,304
	-1	Held in cash and cash equivalents on the Company’s condensed consolidated balance sheets.

Property_and_Equipment_Net_Tab

Property and Equipment, Net (Tables)	3 Months Ended
	Mar. 31, 2014
Property, Plant and Equipment [Abstract]	'
Components of Property and Equipment, Net	'
	Property and equipment, net, consisted of the following:
		March 31,			December 31, 2013
		2014
		(In thousands)
	Equipment	$	15,279		$	15,134
	Furniture and fixtures	2,112			2,110
	Computer software	12,289			12,279
	Construction in progress	749			749
	Leasehold improvements	1,252			1,252
		31,681			31,524
	Less: Accumulated depreciation and amortization	(23,466		)	(23,082		)
	Property and equipment, net	$	8,215		$	8,442

Other_Assets_Tables

Other Assets (Tables)	3 Months Ended
	Mar. 31, 2014
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]	'
Components of Other Assets	'
	Other assets consisted of the following:
		31-Mar-14		31-Dec-13
		(In thousands)
	Deferred installation costs and other long-term assets	1,633		1,677
	Deposits	821		808
	Long-term deferred tax assets, net	96		96
	Restricted cash	250		250
		$	2,800	$	2,831

Accrued_Liabilities_Tables

Accrued Liabilities (Tables)	3 Months Ended
	Mar. 31, 2014
Payables and Accruals [Abstract]	'
Schedule of Accrued Liabilities	'
	Accrued liabilities consisted of the following:
		31-Mar-14		31-Dec-13
		(In thousands)
	Tax liabilities	$	2,044	$	2,102
	Accrued restructuring liabilities – current(1)	200		200
	Accrued bonus, commissions and other employee benefits	3,154		2,395
	Accrued for vendor financed property and equipment (2)	717		746
	Amounts due to customers	1,094		1,059
	Other accrued liabilities	2,706		2,598
		$	9,915	$	9,100
	-1	See Note 6. Accrued Restructuring.
	-2	See Note 7. Vendor Financed Property and Equipment.

Accrued_Restructuring_Tables

Accrued Restructuring (Tables)	3 Months Ended
	Mar. 31, 2014
Restructuring and Related Activities [Abstract]	'
Summary of Accrued Restructuring	'
	The following is a rollforward of restructuring liability for the Q1 2013 and 2009 Plans:
		Three Months Ended March 31,
		2014			2013
		(In thousands)
	Beginning balance	$	317		$	483
	Restructuring charges and related adjustments	14			600
	Payments and adjustments	(81		)	(266		)
	Ending balance	$	250		$	817

Commitments_and_Contingencies_

Commitments and Contingencies (Tables)	3 Months Ended
	Mar. 31, 2014
Commitments and Contingencies Disclosure [Abstract]	'
Schedule of Future Minimum Lease Payments	'
	The Company leases facilities under operating leases that expire at various dates through June 2017. Future minimum lease payments under these operating leases, including approximately $0.3 million of future payments on leases accounted for under the Company’s restructuring plans, as of March 31, 2014, are as follows:
	Year	Operating
		Leases
		(In thousands)
	Remaining 2014	$	2,229
	2015	1,370
	2016	549
	2017	271
		$	4,419
Schedule of Future Minimum Purchase Commitments	'
	The Company has contracts with certain network service providers which have minimum purchase commitments that expire on various dates through April 2017. In addition, the Company has a future minimum purchase commitment to acquire an additional enterprise infrastructure hardware of approximately $0.5 million and an annual support fee of approximately $0.6 million to be paid over the next three years. Future minimum purchase commitments as of March 31, 2014 under all agreements are as follows:
	Year	Minimum
		Purchase
		Commitments
		(In thousands)
	Remaining 2014	$	3,399
	2015	2,013
	2016	706
	2017	44
		$	6,162

Net_Loss_Per_Common_Share_Tabl

Net Loss Per Common Share (Tables)	3 Months Ended
	Mar. 31, 2014
Earnings Per Share [Abstract]	'
Schedule of Computation of Basic and Diluted Net Loss Per Share	'
	The following table sets forth the computation of basic and diluted net loss per share:
		Three Months Ended March 31,
		2014				2013
		(In thousands, except share and per share amounts)
	Numerator:
	Net loss	$	(5,549	)		$	(3,375	)
	Denominator:
	Basic and diluted net loss per common share – Weighted average shares outstanding	64,421,563				61,892,975
	Basic and diluted net loss per common share	$	(0.09	)		$	(0.05	)
Schedule of Anti-dilutive Shares Excluded from Computation of Diluted Net Loss Per Share	'
	The following weighted average potential shares of common stock have been excluded from the computation of diluted net loss per share because the effect of including these shares would have been anti-dilutive:
		Three Months Ended March 31,
		2014			2013
	Options to purchase common stock	4,375,367			2,676,252
	Restricted stock awards, including participating securities	2,807,153			1,822,692
	Total	7,182,520			4,498,944

Segment_and_Geographical_Infor1

Segment and Geographical Information (Tables)	3 Months Ended
	Mar. 31, 2014
Segment Reporting [Abstract]	'
Revenue and Operating Loss for Each Reportable Segment	'
	Revenue and operating loss for each reportable operating segment for the three months ended March 31, 2014 and 2013, were as follows:
		Three Months Ended March 31,
		Net Revenue				Total
						Segment
						Operating
						Loss
		(In thousands)
	2014
	Mobility Services	$	17,675			$	(5,161	)
	iPass Unity	7,665				(148		)
	Total Segment	$	25,340			$	(5,309	)
	2013
	Mobility Services	$	20,951			$	(2,535	)
	iPass Unity	8,678				(154		)
	Total Segment	$	29,629			$	(2,689	)
Reconciliations of Total Segment Operating Loss	'
	Reconciliations of total segment operating loss to total operating loss and total loss before income taxes for the three months ended March 31, 2014 and 2013, are as follows:
		Three Months Ended March 31,
		2014				2013
		(In thousands)
	Total segment operating loss	$	(5,309	)		$	(2,689	)
	Restructuring charges and related adjustments	(14		)		(600		)
	Certain state sales tax and federal tax items	—				10
	Total operating loss	(5,323		)		(3,279		)
	Interest income	(33		)		4
	Foreign exchange losses, net	(71		)		(73		)
	Total loss before income taxes	$	(5,427	)		$	(3,348	)
Summary of Revenue by Geographical Region	'
	The following table summarizes total Company revenue by country or by geographical region:
		Three Months Ended March 31,
		2014			2013
	United States	55	%		56	%
	EMEA	32	%		33	%
	Asia Pacific	12	%		10	%
	Rest of the World	1	%		1	%

Fair_Value_Fair_Value_of_Finan

Fair Value - Fair Value of Financial Assets (Excluding Cash) and Financial Liabilities (Detail) (USD $)	Mar. 31, 2014		Dec. 31, 2013
In Thousands, unless otherwise specified
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'		'
Total financial assets	$16,304		$18,304
Money market funds	'		'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'		'
Total financial assets	16,304	[1]	18,304	[1]
Fair Value Measurements Recurring | Level 1	'		'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'		'
Total financial assets	16,304		18,304
Fair Value Measurements Recurring | Level 1 | Money market funds	'		'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'		'
Total financial assets	16,304	[1]	18,304	[1]
Fair Value Measurements Recurring | Level 2	'		'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'		'
Total financial assets	0		0
Fair Value Measurements Recurring | Level 2 | Money market funds	'		'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'		'
Total financial assets	0	[1]	0	[1]
Fair Value Measurements Recurring | Level 3	'		'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'		'
Total financial assets	0		0
Fair Value Measurements Recurring | Level 3 | Money market funds	'		'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'		'
Total financial assets	$0	[1]	$0	[1]
[1]	Held in cash and cash equivalents on the Company’s condensed consolidated balance sheets.

Fair_Value_Narrative_Detail

Fair Value - Narrative (Detail) (USD $)	3 Months Ended
	Mar. 31, 2014
Fair Value Disclosures [Abstract]	'
Transfers between Levels 1, 2, and 3	$0

Components_of_Property_and_Equ

- Components of Property and Equipment, Net (Detail) (USD $)	Mar. 31, 2014	Dec. 31, 2013
In Thousands, unless otherwise specified
Property, Plant and Equipment [Abstract]	'	'
Equipment	$15,279	$15,134
Furniture and fixtures	2,112	2,110
Computer software	12,289	12,279
Construction in progress	749	749
Leasehold improvements	1,252	1,252
Property plant and equipment, gross	31,681	31,524
Less: Accumulated depreciation and amortization	-23,466	-23,082
Property and equipment, net	$8,215	$8,442

Property_and_Equipment_Net_Nar

Property and Equipment, Net - Narrative (Detail) (USD $)	3 Months Ended			1 Months Ended	12 Months Ended
	Mar. 31, 2014	Mar. 31, 2013	Dec. 31, 2013	Oct. 31, 2013	Dec. 31, 2013	Mar. 31, 2014
				Computer Equipment	Computer Equipment	Computer Equipment
Property, Plant and Equipment [Line Items]	'	'	'	'	'	'
Vendor Financed Computer Software and Hardware	'	'	'	$2,600,000	$2,600,000	'
Computer software	12,289,000	'	12,279,000	'	'	1,800,000
Construction in progress	749,000	'	749,000	'	'	800,000
Depreciation expense	800,000	600,000	'	'	'	'
Property and equipment, wrote-off	$400,000	$200,000	'	'	'	'

Other_Assets_Components_of_Oth

Other Assets - Components of Other Assets (Detail) (USD $)	Mar. 31, 2014	Dec. 31, 2013
In Thousands, unless otherwise specified
Other Assets [Abstract]	'	'
Deferred installation costs and other long-term assets	$1,633	$1,677
Deposits	821	808
Long-term deferred tax assets, net	96	96
Restricted cash	250	250
Other Assets	$2,800	$2,831

Accrued_Liabilities_Schedule_o

Accrued Liabilities - Schedule of Accrued Liabilities (Detail) (USD $)	Mar. 31, 2014		Dec. 31, 2013
In Thousands, unless otherwise specified
Payables and Accruals [Abstract]	'		'
Tax liabilities	$2,044		$2,102
Accrued restructuring liabilities - current	200	[1]	200	[1]
Accrued bonus, commissions and other employee benefits	3,154		2,395
Accrued for vendor financed property and equipment (2)	717	[2]	746	[2]
Amounts due to customers	1,094		1,059
Other accrued liabilities	2,706		2,598
Accrued liabilities	$9,915		$9,100
[1]	See Note 6. Accrued Restructuring.
[2]	See Note 7. Vendor Financed Property and Equipment.

Accrued_Restructuring_Narrativ

Accrued Restructuring - Narrative (Detail) (USD $)	3 Months Ended						12 Months Ended		3 Months Ended
	Mar. 31, 2014		Mar. 31, 2013	Dec. 31, 2013		Dec. 31, 2012	Dec. 31, 2009	Mar. 31, 2014	Mar. 31, 2013	Mar. 31, 2014	Mar. 31, 2014
							2009 Plans	2009 Plans	Q1 2013 Plan	Accrued Liabilities	Other Noncurrent Liabilities
							Employees		Employees
Restructuring Cost and Reserve [Line Items]	'		'	'		'	'	'	'	'	'
Restructuring plan, number of positions	'		'	'		'	146	'	16	'	'
Remaining restructuring charges	$250,000		$817,000	$317,000		$483,000	'	$300,000	'	'	'
Restructuring charges	14,000		600,000	'		'	'	'	'	'	'
Accrued restructuring liabilities - current	200,000	[1]	'	200,000	[1]	'	'	'	'	200,000	'
Accrued restructuring liabilities - Noncurrent	'		'	'		'	'	'	'	'	$100,000
[1]	See Note 6. Accrued Restructuring.

Accrued_Restructuring_Summary_

Accrued Restructuring - Summary of Accrued Restructuring (Detail) (USD $)	3 Months Ended
In Thousands, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Restructuring and Related Activities [Abstract]	'	'
Beginning balance	$317	$483
Restructuring charges and related adjustments	-14	-600
Payments	-81	-266
Ending balance	$250	$817

Vendor_Financed_PPE_Narrative_

Vendor Financed PPE - Narrative (Details) (USD $)	1 Months Ended	3 Months Ended		12 Months Ended
	Oct. 31, 2013	Mar. 31, 2014		Dec. 31, 2013
Property, Plant and Equipment [Line Items]	'	'		'
Vendor Financed Property and Equipment Repayment Period	'3 years	'		'
Accrued for vendor financed property and equipment (2)	'	$717,000	[1]	$746,000	[1]
Vendor financed property and equipment	'	1,367,000		1,586,000
Computer Equipment	'	'		'
Property, Plant and Equipment [Line Items]	'	'		'
Vendor Financed Computer Software and Hardware	2,600,000	'		2,600,000
Repayments of Vendor Financed Equipment Obligations	'	500,000		'
Accrued for vendor financed property and equipment (2)	'	700,000		'
Vendor financed property and equipment	'	1,400,000		'
Accrued Vendor Payable, Due Remainder of Year	'	500,000		'
Accrued Vendor Payable, Due Year Two	'	900,000		'
Accrued Vendor Payable, Due Year Three	'	700,000		'
Accrued Vendor Payable, Noncurrent, Fair Value	'	$1,400,000		'
[1]	See Note 7. Vendor Financed Property and Equipment.

Commitments_and_Contingencies_1

Commitments and Contingencies - Narrative (Detail) (USD $)	3 Months Ended
	Mar. 31, 2014
Commitment And Contingencies [Line Items]	'
Lease expiration date	30-Jun-17
Facility lease obligations	$300,000
Purchase commitments expiration period	'expire on various dates through April 2017
Purchase Obligation	6,162,000
Other Commitment, Due in Next Twelve Months	600,000
Computer Equipment	'
Commitment And Contingencies [Line Items]	'
Purchase Obligation	$500,000

Commitments_and_Contingencies_2

Commitments and Contingencies - Schedule of Future Minimum Lease Payments (Detail) (USD $)	Mar. 31, 2014
In Thousands, unless otherwise specified
Commitments and Contingencies Disclosure [Abstract]	'
Remaining 2014	$2,229
2015	1,370
2016	549
2017	271
Operating leases, future minimum payments	$4,419

Commitments_and_Contingencies_3

Commitments and Contingencies - Schedule of Future Minimum Purchase Commitments (Detail) (USD $)	Mar. 31, 2014
In Thousands, unless otherwise specified
Commitments and Contingencies Disclosure [Abstract]	'
Remaining 2014	$3,399
2015	2,013
2016	706
2017	44
Future minimum purchase commitments	$6,162

Net_Loss_Per_Common_Share_Sche

Net Loss Per Common Share - Schedule of Computation of Basic and Diluted Net Loss Per Share (Detail) (USD $)	3 Months Ended
In Thousands, except Share data, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Numerator:	'	'
Net loss	($5,549)	($3,375)
Denominator:	'	'
Basic and diluted net loss per common share - Weighted average shares outstanding	64,421,563	61,892,975
Basic and diluted net loss per common share	($0.09)	($0.05)

Net_Loss_Per_Common_Share_Sche1

Net Loss Per Common Share - Schedule of Anti-Dilutive Shares Excluded from Computation of Diluted Net Loss Per Share (Detail)	3 Months Ended
	Mar. 31, 2014	Mar. 31, 2013
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]	'	'
Total	7,182,520	4,498,944
Options to Purchase Common Stock	'	'
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]	'	'
Total	4,375,367	2,676,252
Restricted Stock Awards, Including Participating Securities	'	'
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]	'	'
Total	2,807,153	1,822,692

Segment_and_Geographical_Infor2

Segment and Geographical Information - Narrative (Detail) (USD $)	3 Months Ended
	Mar. 31, 2014	Mar. 31, 2013
	Customer	Country
	Country	Customer
	Segment
Revenues from External Customers and Long-Lived Assets [Line Items]	'	'
Number of reportable operating segments	2	'
Operating costs allocated to reportable segments	$30,600,000	$32,300,000
Inter-segment sale or transfer	25,340,000	29,629,000
Number of individual country customer	0	0
Number of individual customer	0	0
Revenue | Geographic Concentration Risk	'	'
Revenues from External Customers and Long-Lived Assets [Line Items]	'	'
Concentration risk, percentage	10.00%	10.00%
Revenue | Customer Concentration Risk [Member]	'	'
Revenues from External Customers and Long-Lived Assets [Line Items]	'	'
Concentration risk, percentage	10.00%	10.00%
Asia Pacific | Revenue | Geographic Concentration Risk	'	'
Revenues from External Customers and Long-Lived Assets [Line Items]	'	'
Concentration risk, percentage	12.00%	10.00%
United States | Revenue | Geographic Concentration Risk	'	'
Revenues from External Customers and Long-Lived Assets [Line Items]	'	'
Concentration risk, percentage	55.00%	56.00%
Intersegment Eliminations	'	'
Revenues from External Customers and Long-Lived Assets [Line Items]	'	'
Inter-segment sale or transfer	$0	$0

Segment_and_Geographical_Infor3

Segment and Geographical Information - Revenue and Operating Loss for Each Reportable Segment (Detail) (USD $)	3 Months Ended
	Mar. 31, 2014	Mar. 31, 2013
Revenue from External Customer [Line Items]	'	'
Net Revenue	$25,340,000	$29,629,000
Total Segment Operating Income (Loss)	-5,323,000	-3,279,000
Operating Segments	'	'
Revenue from External Customer [Line Items]	'	'
Net Revenue	25,340,000	29,629,000
Total Segment Operating Income (Loss)	-5,309,000	-2,689,000
Operating Segments | Mobility Services	'	'
Revenue from External Customer [Line Items]	'	'
Net Revenue	17,675,000	20,951,000
Total Segment Operating Income (Loss)	-5,161,000	-2,535,000
Operating Segments | iPass Unity	'	'
Revenue from External Customer [Line Items]	'	'
Net Revenue	7,665,000	8,678,000
Total Segment Operating Income (Loss)	($148,000)	($154,000)

Segment_and_Geographical_Infor4

Segment and Geographical Information - Reconciliations of Total Segment Operating Loss (Detail) (USD $)	3 Months Ended
In Thousands, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]	'	'
Restructuring charges and related adjustments	($14)	($600)
Total operating loss	-5,323	-3,279
Interest income (expense), net	-33	4
Foreign exchange losses	-71	-73
Loss before income taxes	-5,427	-3,348
Operating Segments	'	'
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]	'	'
Total operating loss	-5,309	-2,689
Segment Reconciling Items	'	'
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]	'	'
Restructuring charges and related adjustments	14	600
Certain state sales tax and federal tax items	$0	($10)

Segment_and_Geographical_Infor5

Segment and Geographical Information - Summary of Revenue by Geographical Region (Detail) (Revenue, Geographic Concentration Risk)	3 Months Ended
	Mar. 31, 2014	Mar. 31, 2013
Revenues from External Customers and Long-Lived Assets [Line Items]	'	'
Percentage of revenue by geographical region	10.00%	10.00%
United States	'	'
Revenues from External Customers and Long-Lived Assets [Line Items]	'	'
Percentage of revenue by geographical region	55.00%	56.00%
EMEA	'	'
Revenues from External Customers and Long-Lived Assets [Line Items]	'	'
Percentage of revenue by geographical region	32.00%	33.00%
Asia Pacific	'	'
Revenues from External Customers and Long-Lived Assets [Line Items]	'	'
Percentage of revenue by geographical region	12.00%	10.00%
Rest of the World	'	'
Revenues from External Customers and Long-Lived Assets [Line Items]	'	'
Percentage of revenue by geographical region	1.00%	1.00%