Ipass (IPAS) 10-K 11 Mar 14 2013 FY Annual report Financial data

Document_and_Entity_Informatio

Document and Entity Information (USD $)	12 Months Ended
	Dec. 31, 2013	Feb. 28, 2014	Jun. 28, 2013
Document and Entity Information [Abstract]	'	'	'
Entity Registrant Name	'IPASS INC	'	'
Entity Central Index Key	'0001053374	'	'
Current Fiscal Year End Date	'--12-31	'	'
Entity Filer Category	'Accelerated Filer	'	'
Document Type	'10-K	'	'
Document Period End Date	31-Dec-13	'	'
Document Fiscal Year Focus	'2013	'	'
Document Fiscal Period Focus	'FY	'	'
Amendment Flag	'false	'	'
Entity Common Stock, Shares Outstanding	'	64,391,698	'
Entity Well-known Seasoned Issuer	'No	'	'
Entity Voluntary Filers	'No	'	'
Entity Current Reporting Status	'Yes	'	'
Entity Public Float	'	'	$103,527,184

Consolidated_Balance_Sheets

Consolidated Balance Sheets (USD $)	Dec. 31, 2013	Dec. 31, 2012
In Thousands, unless otherwise specified
Current assets:	'	'
Cash and cash equivalents	$24,017	$26,822
Accounts receivable, net of allowance for doubtful accounts of $1,010 and $1,173, respectively	15,297	17,260
Prepaid expenses and other current assets	4,329	5,058
Total current assets	43,643	49,140
Property and equipment, net	8,442	6,549
Other assets	2,831	4,435
Total assets	54,916	60,124
Current liabilities:	'	'
Accounts payable	9,334	7,496
Accrued liabilities	9,100	8,631
Deferred revenue, short-term	3,212	3,787
Total current liabilities	21,646	19,914
Deferred revenue, long-term	2,191	2,834
Vendor financed property and equipment	1,586	0
Other long-term liabilities	251	475
Total liabilities	25,674	23,223
Commitments and contingencies (Note 11)	'	'
Stockholders' equity:	'	'
Common stock, $0.001 par value (250,000,000 shares authorized; 64,451,031 and 61,536,222 shares issued and outstanding, respectively)	65	61
Additional paid-in capital	218,103	213,454
Accumulated deficit	-188,926	-176,614
Total stockholders’ equity	29,242	36,901
Total liabilities and stockholders’ equity	$54,916	$60,124

Consolidated_Balance_Sheets_Pa

Consolidated Balance Sheets (Parenthetical) (USD $)	Dec. 31, 2013	Dec. 31, 2012
In Thousands, except Share data, unless otherwise specified
Statement of Financial Position [Abstract]	'	'
Accounts receivable, allowance for doubtful accounts	$1,010	$1,173
Common stock, par value	$0.00	$0.00
Common stock shares authorized	250,000,000	250,000,000
Common stock shares issued	64,451,031	61,536,222
Common stock shares outstanding	64,451,031	61,536,222

Consolidated_Statements_of_Ope

Consolidated Statements of Operations and Comprehensive Loss (USD $)	12 Months Ended
In Thousands, except Share data, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Statement of Comprehensive Income [Abstract]	'	'	'
Revenues	$111,115	$126,078	$140,761
Cost of revenues and operating expenses:	'	'	'
Network access costs	49,490	53,640	65,766
Network operations	19,200	20,806	22,307
Research and development	13,317	13,733	14,368
Sales and marketing	18,315	19,530	20,702
General and administrative	21,340	21,653	20,009
Restructuring charges (benefits) and related adjustments	653	26	-151
Amortization of intangible assets	0	169	239
Total cost of revenues and operating expenses	122,315	129,557	143,240
Operating loss	-11,200	-3,479	-2,479
Interest income (expense), net	-18	19	112
Foreign exchange losses	-507	-288	-479
Other income (expenses), net	-18	12	128
Loss before income taxes	-11,743	-3,736	-2,718
Provision for income taxes	569	642	290
Net loss	-12,312	-4,378	-3,008
Comprehensive loss	($12,312)	($4,378)	($3,008)
Basic and diluted net loss per share	($0.19)	($0.07)	($0.05)
Number of shares used in per share calculations	63,411,162	60,711,317	58,429,005

Consolidated_Statements_of_Sto

Consolidated Statements of Stockholders' Equity (USD $)	Total	Common Stock	Additional Paid-In Capital	Accumulated Comprehensive Income (Loss)	Accumulated Deficit
In Thousands, except Share data
Beginning Balance at Dec. 31, 2010	$37,822	$58	$206,992	$0	($169,228)
Beginning Balance, Shares at Dec. 31, 2010	'	57,866,000	'	'	'
Exercise of stock options-common stock issued, Shares	694,520	695,000	'	'	'
Exercise of stock options-common stock issued	726	1	725	'	'
Restricted stock granted, Shares	'	350,000	'	'	'
Restricted stock cancelled, Shares	'	-76,000	'	'	'
Restricted stock units released	'	106,000	'	'	'
Employee stock purchase plan-common stock issued, Shares	198,490	198,000	'	'	'
Employee stock purchase plan-common stock issued	182	'	182	'	'
Stock-based compensation	1,725	'	1,725	'	'
Net loss	-3,008	'	'	'	-3,008
Ending Balance at Dec. 31, 2011	37,447	59	209,624	0	-172,236
Ending Balance, shares at Dec. 31, 2011	'	59,139,000	'	'	'
Exercise of stock options-common stock issued, Shares	1,247,776	1,248,000	'	'	'
Exercise of stock options-common stock issued	1,369	2	1,367	'	'
Restricted stock granted, Shares	'	1,048,000	'	'	'
Employee stock purchase plan-common stock issued, Shares	186,275	186,000	'	'	'
Employee stock purchase plan-common stock issued	203	'	203	'	'
Repurchased common stock, Shares	'	-85,000	'	'	'
Repurchased common stock	-158	'	-158	'	'
Stock-based compensation	2,418	'	2,418	'	'
Net loss	-4,378	'	'	'	-4,378
Ending Balance at Dec. 31, 2012	36,901	61	213,454	0	-176,614
Ending Balance, shares at Dec. 31, 2012	61,536,222	61,536,000	'	'	'
Exercise of stock options-common stock issued, Shares	1,138,718	1,139,000	'	'	'
Exercise of stock options-common stock issued	1,274	4	1,270	'	'
Restricted stock granted, Shares	'	1,985,000	'	'	'
Restricted stock cancelled, Shares	'	-346,000	'	'	'
Employee stock purchase plan-common stock issued, Shares	137,091	137,000	'	'	'
Employee stock purchase plan-common stock issued	216	'	216	'	'
Stock-based compensation	3,163	'	3,163	'	'
Net loss	-12,312	'	'	'	-12,312
Ending Balance at Dec. 31, 2013	$29,242	$65	$218,103	$0	($188,926)
Ending Balance, shares at Dec. 31, 2013	64,451,031	64,451,000	'	'	'

Consolidated_Statements_of_Cas

Consolidated Statements of Cash Flows (USD $)	12 Months Ended
In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Cash flows from operating activities:	'	'	'
Net loss	($12,312)	($4,378)	($3,008)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:	'	'	'
Stock-based compensation	3,163	2,418	1,725
Amortization of intangible assets	0	169	239
Depreciation, amortization and accretion	2,776	2,110	2,259
Loss on disposal of property and equipment	22	3	102
Deferred income taxes	203	117	-125
Provision for doubtful accounts	134	-66	360
Change in sales tax liability estimation	0	0	-555
Changes in operating assets and liabilities:	'	'	'
Accounts receivable	1,828	4,113	2,367
Prepaid expenses and other current assets	625	878	858
Other assets	785	718	521
Accounts payable	2,063	-1,138	-5,116
Accrued liabilities	-277	-821	-5,276
Deferred revenue	-1,218	-365	432
Other liabilities	-224	-295	-252
Net cash provided by (used in) operating activities	-2,432	3,463	-5,469
Cash flows from investing activities:	'	'	'
Purchases of property and equipment	-2,318	-4,465	-1,845
Change in restricted cash pledged for letter of credit	720	971	1,099
Net cash used in investing activities	-1,598	-3,494	-746
Cash flows from financing activities:	'	'	'
Proceeds from issuance of common stock	1,490	1,572	908
Principal payments for vendor financed property and equipment	-265	0	0
Cash used in repurchase of common stock	0	-158	0
Net cash provided by financing activities	1,225	1,414	908
Net increase (decrease) in cash and cash equivalents	-2,805	1,383	-5,307
Cash and cash equivalents at beginning of year	26,822	25,439	30,746
Cash and cash equivalents at end of year	24,017	26,822	25,439
Supplemental disclosures of cash flow information:	'	'	'
Net cash paid for taxes	261	375	564
Accrued amounts for acquisition of property and equipment	98	321	388
Vendor financing of property and equipment	$2,597	$0	$0

Basis_of_Presentation

Basis of Presentation	12 Months Ended
	Dec. 31, 2013
Organization, Consolidation and Presentation of Financial Statements [Abstract]	'
Basis of Presentation	'
	Basis of Presentation
	The Company’s consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”). The consolidated financial statements include the accounts of iPass Inc. (the “Company”) and its wholly-owned subsidiaries. All intercompany transactions and accounts have been eliminated.

Significant_Accounting_Policie

Significant Accounting Policies (Notes)	12 Months Ended
	Dec. 31, 2013
Accounting Policies [Abstract]	'
Significant Accounting Policies	'
	Significant Accounting Policies
	Use of Estimates
	The preparation of the consolidated financial statements and related disclosures in conformity with GAAP and pursuant to the rules and regulations of the U.S. Securities and Exchange Commission (“SEC”) requires management to make estimates and judgments that affect the amounts reported in the Consolidated Financial Statements and accompanying notes. Estimates are used for, but not limited to the valuation of accounts receivables, other long-lived assets, stock-based compensation, legal contingencies, network access costs, income taxes, and sales tax liabilities. These estimates and assumptions are based on management’s best estimates and judgment. Actual results could differ from the estimates made by management with respect to these and other items.
	Foreign Currency Accounting
	The U.S. Dollar is the functional currency for the Company and all of its subsidiaries; therefore, the Company does not have a translation adjustment recorded through accumulated other comprehensive income (loss). While the Company’s revenue contracts are denominated in United States (“U.S.”) dollars, the Company has foreign operations that incur expenses in various foreign currencies. Monetary assets and liabilities are remeasured using the current exchange rate at the balance sheet date. Non-monetary assets and liabilities and capital accounts are remeasured using historical exchange rates. Foreign currency expenses are remeasured using the average exchange rates in effect during the year. Foreign currency exchange gains and losses are presented separately in the Consolidated Statements of Comprehensive Loss.
	Cash Equivalents
	The Company considers all highly-liquid investments with a remaining maturity of three months or less at the time of purchase to be cash equivalents. Cash equivalents consist primarily of investments in institutional money market funds.
	Restricted Cash
	The Company’s restricted cash consists of cash deposited with a national financial institution in connection with irrevocable letters of credit issued to a network service provider. The total amount of restricted cash was $0.3 million and $1.0 million at December 31, 2013 and 2012, respectively, and is included in other assets on the Consolidated Balance Sheets at December 31, 2013 and 2012.
	Concentrations of Risk
	Financial instruments that potentially subject the Company to significant concentrations of credit risk consist principally of cash, cash equivalents and accounts receivable. Substantially all of the Company’s cash and cash equivalents are held by two financial institutions. The Company is exposed to risk in the event of default by these financial institutions or the issuers of these securities to the extent the balances are in excess of amounts that are insured by the FDIC.
	The Company’s receivables are derived from revenue earned from customers located primarily in the United States and Europe. The Company provides credit to its customers in the normal course of business and requires no collateral to secure accounts receivable. The Company maintains an allowance for potentially uncollectible accounts receivable based on its assessment of the collectability of accounts receivable. The allowance for doubtful accounts is based on customer-specific identification, which encompasses various factors, including; the Company’s review of credit profiles of its customers, age of the accounts receivable balances, contractual terms and conditions, current economic conditions that may affect a customer’s ability to pay and historical payment experience. As of December 31, 2013, accounts receivables from European customers represented 39% of total accounts receivable of which 67% were due within the Company’s standard credit term of 30 days and 84% were aged less than 90 days.
	As of December 31, 2013 and 2012, no individual customer represented 10% or more of total accounts receivable. For the years ended December 31, 2013, 2012, and 2011, no individual customer represented more than 10% of total revenues.
	For the year ended December 31, 2013, no individual supplier represented 10% or more of total network access costs. For the year ended December 31, 2012 and 2011, one supplier accounted for 12% and 17%, respectively, of total network access costs. No other individual supplier represented more than 10% of total network access costs in 2013, 2012 and 2011.
	Property and Equipment, Net
	Property and equipment, net are stated at cost, less accumulated depreciation or amortization. Depreciation of property and equipment and amortization of leasehold improvements are computed using the straight-line method over the estimated useful lives of the respective assets as follows:
	•	Equipment: 3 to 5 years
	•	Furniture and fixtures: 5 years
	•	Computer software: 3 to 5 years
	•	Leasehold improvements: the shorter of the useful life of the leasehold improvements or the term of the underlying lease
	•	Construction in progress: various depending on the underlying asset being developed
	Upon retirement or sale, the cost of assets disposed of and the related accumulated depreciation are removed from the accounts and any resulting gain or loss is credited or charged to the statement of comprehensive loss. Expenditures for maintenance and repairs are charged to expense as incurred.
	Construction in progress is related to the construction or development of property and equipment that has not yet been placed in service. Depreciation for equipment and computer software begins once it is placed in service and depreciation for leasehold improvements commences once they are ready for intended use.
	Income Taxes
	Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities are recognized for the expected future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases, along with net operating loss and tax credit carry forwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized as income in the period that includes the enactment date. The Company records net deferred tax assets to the extent management believe these assets would more likely than not be realized. In making such determination, management considers all available positive and negative evidence, including scheduled reversals of deferred tax liabilities, projected future taxable income, tax planning strategies and recent financial operations. In the event management was to determine that the Company would be able to realize the deferred income tax assets in the future in excess of their net recorded amount, the Company would make an adjustment to the valuation allowance which would reduce the provision for income taxes.
	The Company’s policy with respect to its undistributed foreign subsidiaries’ earnings is to consider those earnings to be indefinitely reinvested and, accordingly, no related provision for U.S. federal, state or foreign income taxes has been provided. As of December 31 2013, approximately $7.5 million of foreign earnings have been deemed repatriated under the US tax law. Only the US federal and state income tax consequences have been provided on those earnings, however, they will not be deemed to be repatriated under foreign laws. The major foreign jurisdictions where the Company has operations includes India and the U.K. Upon distribution of earnings from India and the U.K. in the form of dividends or otherwise, the Company may be subject to both U.S. income taxes (subject to an adjustment for foreign tax credits) and withholding taxes in the various foreign countries. At December 31, 2013 and 2012, the cumulative undistributed earnings of the Company’s foreign subsidiaries approximated $11.5 million and $11.1 million, respectively. The amount of cash and cash equivalents held by the Company’s foreign subsidiaries as of December 31, 2013 and 2012 was $0.9 million and $1.4 million, respectively. The Company currently does not intend to distribute any of its cumulative earnings by its foreign subsidiaries to the parent company in the U.S. If the income is to be distributed, the net of $4.0 million will be subject to US tax.
	The Company accounts for uncertainty in income taxes using a two-step approach to recognizing and measuring uncertain tax positions. The first step is to evaluate the tax position for recognition by determining if the weight of available evidence indicates that it is more likely than not that the position will be sustained on audit, including resolution of related appeals or litigation processes, if any. The second step is to measure the tax benefit as the largest amount that is more than 50% likely of being realized upon settlement. The Company classifies the liability for unrecognized tax benefits as current to the extent that the Company anticipates payment (or receipt) of cash within one year. Actual results could differ materially from these estimates and could significantly affect the effective tax rate and cash flows in future years.
	The Company recognizes estimated interest and penalties relating to income tax uncertainties as a component of the provision for income taxes.
	Stock-Based Compensation
	Stock-based compensation expense is estimated at the grant date based on the award’s fair value and is recognized as expense over the award’s requisite service period. Awards that vest based on service criteria are expensed on a straight-line basis. Awards having accelerated vesting based on achieving certain performance criteria are expensed on graded vesting basis over the vesting period, after assessing the probability of achieving the requisite performance criteria. The Company’s stock-based payment awards to employees and directors include stock options, restricted stock units and awards, and employee purchase rights granted in connection with the Employee Stock Purchase Plan. Certain restricted stock awards have performance-based goals based on the achievement of targeted quarterly revenue of Open Mobile, targeted EBITA or targeted number of active Open Mobile monetized users, which require an assessment of the probability and timing of vesting. The Company estimates the fair value of restricted stock based on the day prior to the date of grant. The Company estimates the fair value of stock options and employee purchase rights on the date of grant using the Black-Scholes option-pricing model that requires the use of assumptions such as expected stock price volatility over the term of the awards, actual and projected employee stock option exercise behaviors, risk-free interest rates and expected dividends. The expected stock price volatility is based on historical volatility and the expected term is based on the historical average expected term. Because stock-based compensation expense is based on awards ultimately expected to vest, it has been reduced for estimated forfeitures. The expected forfeiture rate is based upon the historical experience of employee turnover and certain other factors. To the extent the actual forfeiture rate is different from the expected rate, stock-based compensation expense is adjusted accordingly.
	Revenue Recognition
	Revenue is recognized when all four revenue recognition criteria have been met; persuasive evidence of an arrangement exists, service has been provided to the customer, the fee is fixed or determinable, and collection is reasonably assured. When the above criteria are not met, revenue is deferred and recognized upon cash collection, upon acceptance of a completion certificate from the customer or when the product is shipped, depending on the type of fee or service arrangement.
	Network Fees
	The Company recognizes network fees during the period the services are rendered to the end-users based on usage or a flat fee. The Company has two types of flat fee arrangements for its network services. The first is a recurring flat fee that is billed at the same dollar amount each month. The second is a recurring fee calculated based on a flat fee per user per month, of which the dollar amount billed would differ month-to-month depending on the number of users using the Company’s services during a given month. The Company frequently requires customers to commit to minimum network fees associated with monthly, quarterly or annual minimum network usage or over the term of the arrangement. For customers that have agreed to a Minimum Monthly Commitment (MMC), the customer’s monthly invoice reflects the greater of the customer’s actual usage for the month or the MMC for that month. If the MMC exceeds actual usage (a “Shortfall”), the Company determines whether the Shortfall is fixed or determinable. If the Company concludes that the Shortfall is fixed or determinable, based upon customer specific billing history, and other revenue recognition criteria have been met, the Company recognizes as revenue the amount of Shortfall which is invoiced. If the Company concludes that the Shortfall is not fixed or determinable, the Company recognizes revenue when the Shortfall amount is collected.
	Platform Services and Other Fees
	Platform services are any services that allow a user to connect to a network using the iPass platform. Fees for this service are typically based upon a monthly rate, and revenue is recognized during the month the services are provided. Revenue related to iPassConnect (“iPC”) fees, including extended support fees as the iPC product reached end-of-life in 2012, and Open Mobile Platform fees are typically based upon a monthly rate (per user rate or a flat fee) and are recognized during the month the services are provided. Start-up support service fees representing charges to new customers, customization services and standard training may be billed up-front in advance and recognized as revenue over the term of the contract.
	iPass Unity Network Services (“iPass Unity”) Contract Fees
	iPass Unity contracts are monthly flat fee contracts combined with certain other upfront fees such as one-time non-recurring fees, which include equipment fees, installation, management set up, and shipping fees. As a result, the Company recognizes its iPass Unity revenue arrangements monthly over the estimated life of the endpoint. An endpoint represents a separate physical location, such as a branch office, a retail office or a virtual office. Endpoint lives are estimated based on the historical average endpoint life. The Company periodically performs an analysis of estimated lives of the endpoints and revises the remaining term over which revenue will be recognized, if needed. As of December 31, 2013, the expected period of performance for endpoints approximates four years.
	Deferred Revenue
	The Company defers revenue for services that are billed in advance or prepaid as required per customer agreements. Revenue is recognized as the services are being performed, or ratably over the contract term, depending on the nature of the service, such as maintenance, and certain professional services. Amounts expected to be recognized as revenue within one year are classified as short-term.
	Deferred Installation Costs
	Installation costs are incurred on the Company’s iPass Unity contracts and are deferred and amortized over the estimated lives of the end points.
	Network Access Costs
	Network access costs represent the amounts paid to network access providers for the usage of their networks. The Company has minimum purchase commitments with some network service providers for access that it expects to utilize during the term of the contracts. Costs of minimum purchase contracts are recognized as network access costs at the greater of the minimum commitment or actual usage.
	Advertising Expenses
	Advertising costs are expensed as incurred. Advertising expenses for the years ended December 31, 2013, 2012, and 2011 were approximately $0.1 million each year.
	Software Development Costs
	The Company follows the guidance set forth in FASB Accounting Standards Codification (“ASC”) 985-20, Costs of Software to be Sold, Leased or Otherwise Marketed. Under this guidance, capitalization of software development costs begins upon the establishment of a product’s technological feasibility, which is generally the completion of a working model of the product and amortization begins when a product is available for general release to customers. The period between the achievement of technological feasibility and the general release of products has typically been of short duration and costs incurred during this period have not been material. Accordingly, the Company has not capitalized any software development costs for software sold, or otherwise marketed. Software development costs incurred prior to the establishment of technological feasibility are included in research and development and are expensed as incurred.
	In addition, the Company follows the guidance set forth in ASC 350-40, Internal Use Software, (“ASC 350-40”), in accounting for the development of its application service and other internal use applications. ASC 350-40 requires companies to capitalize qualifying computer software costs, which are incurred during the application development stage. Costs related to preliminary project activities and post-implementation activities are expensed as incurred. The Company capitalized $0.3 million , $2.6 million and $0.7 million in 2013, 2012, and 2011 respectively for a purchase of a new ERP system. During the year ended December 31, 2013, the Company went “live” with a new enterprise resource planning (ERP) system, and approximately $3.6 million of capitalized costs related to the ERP implementation was reclassified from construction in progress to computer software, which is being amortized over the expected useful life of five years. The Company also capitalized an additional $0.3 million in 2011 for other internal use software. Capitalized costs are amortized on a straight line basis over the expected useful life of the software, which is five years.
	Amortization expense was approximately $0.8 million, $0.2 million, and $0.1 million in 2013, 2012 and 2011, respectively. Management evaluates the useful lives of the Company’s assets on an annual basis and tests for impairment whenever events or changes in circumstances occur that could impact the recoverability of these assets. There were no impairments to long lived assets during the years ended December 31, 2013 and 2012.

Financial_Instruments_and_Fair

Financial Instruments and Fair Value	12 Months Ended
	Dec. 31, 2013
Fair Value Disclosures [Abstract]	'
Financial Instruments and Fair Value	'
	Financial Instruments and Fair Value
	Fair value is the price that would be received from selling an asset or paid to transfer a liability in an orderly transaction in the principal or most advantageous market between market participants at the measurement date. When determining the fair value measurements for assets and liabilities required or permitted to be recorded at fair value, the Company considers assumptions that market participants would use when pricing the asset or liability.
	Fair Value Hierarchy
	The three levels of inputs that may be used to measure fair value are as follows:
	•	Level 1—Quoted prices in active markets for identical assets or liabilities;
	•	Level 2—Inputs other than Level 1 either directly or indirectly, such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities; and
	•	Level 3—Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.
	The recurring fair values of these financial assets (excluding cash) were determined using the following inputs at December 31, 2013 and December 31, 2012, respectively:
		As of December 31, 2013								As of December 31, 2012
		Fair Value						Total		Fair Value						Total
		Measured Using						Balance		Measured Using						Balance
		Level 1		Level 2		Level 3				Level 1		Level 2		Level 3
		(In thousands)
	Financial assets
	Money market funds(1)	$	18,304	$	—	$	—	$	18,304	$	18,298	$	—	$	—	$	18,298
	Total financial assets	$	18,304	$	—	$	—	$	18,304	$	18,298	$	—	$	—	$	18,298
	-1	Held in cash and cash equivalents on the Company’s consolidated balance sheets.
	There were no transfers between Level 1, 2, and 3 between December 31, 2012 and December 31, 2013. As of December 31, 2013 and December 31, 2012, the carrying amount of accounts receivable, accounts payable, and accrued liabilities, approximates fair value due to their short maturities.

Property_and_Equipment

Property and Equipment	12 Months Ended
	Dec. 31, 2013
Property, Plant and Equipment [Abstract]	'
Property and Equipment	'
	Property and Equipment
	Property and equipment, net consisted of the following:
		Year Ended
		December 31,
		2013			2012
		(In thousands)
	Equipment	$	15,134		$	14,292
	Furniture and fixtures	2,110			2,214
	Computer software	12,279			6,891
	Construction in progress	749			3,356
	Leasehold improvements	1,252			1,578
		31,524			28,331
	Less: Accumulated depreciation and amortization	(23,082		)	(21,782		)
	Property and equipment, net	$	8,442		$	6,549
	Depreciation expense was approximately $2.8 million, $2.1 million, and $2.3 million for the years ended December 31, 2013, 2012, and 2011, respectively. During the year ended December 31, 2013, the Company wrote-off approximately $1.2 million of gross property and equipment, almost all of which were fully depreciated.
	During the year ended December 31, 2013, the Company went “live” with a new enterprise resource planning (ERP) system. Accordingly, approximately $3.6 million of capitalized costs related to the ERP implementation was reclassified from construction in progress to computer software.
	During October 2013, the Company acquired approximately $2.6 million of enterprise database software and infrastructure hardware, and recorded approximately $1.8 million and $0.8 million to computer software and construction in progress, respectively, as of December 31, 2013.

Other_Assets

Other Assets	12 Months Ended
	Dec. 31, 2013
Other Assets [Abstract]	'
Other Assets	'
	Other Assets
	Other assets consisted of the following:
		Year Ended
		December 31,
		2013		2012
		(In thousands)
	Prepaid lease obligations	$	55	$	236
	Deferred installation costs and other long-term assets	1,622		2,180
	Deposits	808		854
	Long-term deferred tax asset, net	96		195
	Restricted cash	250		970
		$	2,831	$	4,435

Accrued_Liabilities

Accrued Liabilities	12 Months Ended
	Dec. 31, 2013
Accrued Liabilities, Current [Abstract]	'
Accrued Liabilities	'
	Accrued Liabilities
	Accrued liabilities consisted of the following:
		Year Ended
		December 31,
		2013		2012
		(In thousands)
	Sales tax liabilities	$	1,044	$	1,080
	Accrued restructuring liabilities—current(1)	200		203
	Accrued bonus, commissions and other employee benefits	2,395		2,550
	Accrued for vendor financed property and equipment	746		—
	Amounts due to customers	1,059		1,061
	Other accrued liabilities	3,656		3,737
		$	9,100	$	8,631
	-1	See Note 7. Accrued Restructuring

Accrued_Restructuring_Notes

Accrued Restructuring (Notes)	12 Months Ended
	Dec. 31, 2013
Restructuring and Related Activities [Abstract]	'
Accrued Restructuring	'
	Accrued Restructuring
	During the year ended December 31, 2009, the Company announced restructuring plans (the “2009 Plans”) to reduce operating costs and focus resources on key strategic priorities, which resulted in a workforce reduction of 146 positions across all functional areas and abandonment of certain facilities and termination of a contract obligation. As of December 31, 2013 and 2012, the Company had remaining lease payments of approximately $0.3 million, and $0.5 million, respectively, which were recorded at fair value at the time of restructuring plan was announced. Management made assumptions in determining the fair value of the lease liabilities. The discounted cash flow valuation technique used to determine the Level 3 fair value included inputs, such as the future rent payment schedule, the discount rate and sublease income based on the executed sublease agreement through the end of the lease terms.
	In the first quarter of 2013, the Company announced a restructuring plan (the “Q1 2013 Plan”) to re-align its cost structure to focus investments, resources and operating expenses on the Company’s growing Open Mobile business, which resulted in a workforce reduction of 16 positions across all functional areas and termination of a lease contract. The Company recorded and paid a restructuring charge of approximately $0.6 million during the twelve months period ending December 31, 2013, which included severance, facility exit costs and other associated costs. As of December 31, 2013, the Company had completed the majority of cash payments.
	The following is a roll forward of restructuring liability for the Q1 2013 and 2009 Plans for the years ended December 31, 2013, 2012 and 2011:
		Total
		Restructuring
		Costs
		(In thousands)
	Balance as of December 31, 2010	$	1,641
	Restructuring benefits and related adjustments	(151		)
	Payments	(754		)
	Balance as of December 31, 2011	$	736
	Restructuring charges and related adjustments	26
	Payments	(279		)
	Balance as of December 31, 2012	$	483
	Restructuring charges and related adjustments	653
	Payments	(819		)
	Balance as of December 31, 2013	$	317
	As of December 31, 2013 and 2012, approximately $0.2 million and $0.2 million of the restructuring liability is included in accrued liabilities, respectively, and the remaining restructuring liability of approximately $0.1 million and $0.3 million, respectively, in long-term liabilities.

Vendor_Financed_Property_and_E

Vendor Financed Property and Equipment (Notes)	12 Months Ended
	Dec. 31, 2013
Property, Plant and Equipment [Abstract]	'
Vendor Financed Property and Equipment	'
	Vendor Financed Property and Equipment
	In October, 2013, the Company acquired enterprise database software and infrastructure hardware. This purchase was financed through a vendor and is to be paid over the next three years. The total purchase financed by a vendor was approximately $2.6 million. The Company made approximately $0.3 million of principal payment in December 2013. As of December 31, 2013, approximately $0.7 million and $1.6 million were recorded to accrued liabilities and vendor financed property and equipment, respectively based on the payment terms. The Company expects to pay $0.7 million, $0.9 million, and $0.7 million in 2014, 2015 and 2016, respectively.
	As of December 31, 2013, $1.6 million of vendor financed property and equipment is recorded at cost, which approximates a Level 3 fair value, and is included as long-term liabilities in the Company’s consolidated balance sheet. The Company made assumptions in determining the fair value of the vendor financed property and equipment long-term liability. The discounted cash flow valuation technique was used to determine the Level 3 fair value included inputs, such as the future payment schedule based on the executed purchase agreement and a discount rate.

Income_Taxes_Notes

Income Taxes (Notes)	12 Months Ended
	Dec. 31, 2013
Income Tax Disclosure [Abstract]	'
Income Taxes	'
	Income Taxes
	The provision for income taxes is based on income (loss) before taxes as follows:
		Year Ended December 31,
		2013				2012				2011
		(In thousands)
	U.S Source	$	(13,075	)		$	(4,370	)		$	(2,973	)
	Non-U.S. Source	1,332				634				255
	Loss before income taxes	$	(11,743	)		$	(3,736	)		$	(2,718	)
	The provision for income taxes consisted of the following:
		Year Ended December 31,
		2013				2012				2011
		(In thousands)
	Current:
	U.S. federal	$	—			$	—			$	—
	State	32				30				55
	Foreign	334				495				361
		$	366			$	525			$	416
	Deferred:
	U.S. federal	$	—			$	—			$	—
	State	—				—				—
	Foreign	203				117				(126		)
		$	203			$	117			$	(126	)
	Provision for income taxes	$	569			$	642			$	290
	Deferred income taxes reflect the net tax effects of temporary differences between carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes as well as net operating loss and tax credit carry forwards. As of December 31, 2013 and 2012, the Company provided a full valuation allowance on its net deferred tax assets in the United States and Israel. The components of deferred tax assets (liabilities) consisted of the following:
		Year Ended December 31,
		2013				2012
		(In thousands)
	Deferred tax assets:
	Net operating loss carry forwards	$	46,364			$	51,835
	Reserves and accruals	2,728				3,069
	Research and other tax credits	6,328				5,493
	Share based compensation	3,780				2,990
	Property and equipment	43				52
	Total deferred tax assets	$	59,243			$	63,439
	Valuation allowance	(58,218		)		(62,313		)
	Net deferred tax assets	$	1,025			$	1,126
	Deferred tax liabilities:
	Property and equipment	(751		)		(649		)
	Total net deferred tax assets	$	274			$	477
	As of December 31, 2013, approximately $3.8 million of the total valuation allowance for deferred tax assets relates to net operating loss and credit carry forwards attributable to acquired entities. These net operating loss and credit carry forwards are subject to an annual limitation under Internal Revenue Code Section 382. Also included in the valuation allowance as of December 31, 2013 is approximately $2.2 million related to net operating loss carry forwards in Israel.
	The provision for income taxes differed from the amounts computed by applying the U.S. federal income tax rate to pretax loss before income taxes as a result of the following:
		Year Ended December 31,
		2013			2012			2011
	Federal statutory rate	(35	)%		(35	)%		(35	)%
	State taxes, net of federal benefit	(7	)		(4	)		(3	)
	Foreign tax rate differential	1			6			(1	)
	Amortization of stock-based compensation	1			1			3
	Research and development benefit	(9	)		(2	)		(30	)
	Deemed repatriated foreign earnings	2			61			—
	Other	—			1			4
	Valuation Allowance	52			(11	)		73
	Provision for income taxes	5	%		17	%		11	%
	As of December 31, 2013, the Company had gross cumulative net operating loss carry forwards for federal and state tax reporting purposes of approximately $111.9 million and $106.4 million, respectively, which expire in various periods between 2018 and 2033. In addition, $7.6 million and $7.8 million for federal and state respectively, are related to stock compensation deductions in excess of book deductions, the tax effect of which would be to credit accumulated paid-in capital if realized. Utilization of the net operating loss and tax credit carryforwards are subject to annual limitations due to certain ownership change rules provided by the Internal Revenue Service Code of 1986, as amended and similar state provisions.
	As of December 31, 2013, the Company also has research and development tax credit carry forwards of approximately $2.7 million and $3.5 million for federal and state income tax purposes, respectively. If not utilized, the federal carry forwards will expire in various amounts through 2032. An additional $0.3 million of 2012 federal research and development tax credits was recognized in 2013 as a result of the American Taxpayer Relief Act of 2012, enacted January 2, 2013. The state tax credits can be carried forward indefinitely.
	The following table presents a reconciliation of the beginning and ending amounts of unrecognized tax benefits (in thousands):
	Balance at January 1, 2012	$	5,131
	Increases for positions taken in prior years	2,438
	Increases for positions related to the current year	419
	Settlements with taxing authorities	(2,215		)
	Balance at January 1, 2013	$	5,773
	Increases for positions taken in prior years	282
	Increases for positions related to the current year	832
	Settlements with taxing authorities	(320		)
Balance at December 31, 2013	$	6,567
The increase in unrecognized tax benefits primarily relates to the establishment of federal and state net operating loss reserves related to the timing of deducting transfer pricing payments made to controlled foreign corporations and certain research and development tax credits.
As of December 31, 2013 and 2012 , the company had $0.8 million and $0.7 million, respectively, of unrecognized tax benefits that if recognized will have an impact on the company's effective tax rate.
It is reasonably possible that the total amount of unrecognized tax benefits will change in 2014. Decreases in the unrecognized tax benefits will result from the lapsing of statutes of limitations and the possible completion of tax audits in various jurisdictions. Increases will primarily result from tax positions expected to be taken on tax returns for 2014.
In accordance with its accounting policy, the Company recognizes interest and penalties related to income tax matters in the provision for income taxes; which were not considered material during 2013, 2012 and 2011.
Given the uncertainty as to settlement terms, the timing of payments and the impact of such settlements on other uncertain tax positions, the range of estimated potential changes in underlying uncertain tax positions is between a decrease of $0.8 million and an increase of $0.3 million.
The Company’s major taxing jurisdictions are U.S. Federal, California, the U.K. and India. In the normal course of the Company’s business, the Company is subject to income tax audits in various jurisdictions. Years 2006 to 2013 remain open to examination by certain of these major taxing jurisdictions.
The Company currently has income tax audits in progress in India and has accrued approximately $0.7 million in connection with these audits.

Stockholders_Equity_Notes

Stockholders' Equity (Notes)	12 Months Ended
	Dec. 31, 2013
Stockholders' Equity Note [Abstract]	'
Stockholders' Equity	'
	Stockholders’ Equity
	Equity Incentive Plans
	The Company has two stock plans that permit it to grant stock options, restricted stock awards and restricted stock units to employees (“Employee Plan”) and to directors (“Director Plan”). Stock options granted to employees generally vest 25% on the first anniversary of the grant date with the remainder vesting ratably over the following 36 months; stock options generally expire 10 years after the date of grant. Restricted stock awards give the recipient the right to receive shares upon the lapse of the instruments’ time and/or performance based restrictions. The restricted stock awards with time-based restrictions are considered outstanding at the time of grant, as the holders are entitled to dividends and voting rights. Employees may surrender a portion of their award shares to satisfy minimum statutory tax withholding obligations with respect to the vesting of restricted stock awards. The restricted stock units are not considered outstanding until released and restricted stock awards with only performance-based restrictions are not considered outstanding until the performance criteria have been met and therefore are not entitled to dividends or voting rights at the time of grant. The performance-based restricted stock awards vest upon the achievement of pre-defined performance goals, including targeted earnings before interest, taxes and amortization (“EBITA”), targeted number of active Open Mobile monetized users, and targeted quarterly revenue of Open Mobile.
	During 2013, the Company had granted a total of 1,935,000 shares of performance-based restricted stock awards that vest based on targeted quarterly revenue of Open Mobile which carry a service-condition to vest in full if performance has not been met at December 31, 2017, however, vesting will be accelerated upon the achievement of performance goals; none of which had vested at December 31, 2013 as the performance goals had not been met. The Company has a total of 753,925 outstanding shares of performance-based restricted stock awards related to targeted EBITA, none of which had vested as the performance goals had not been met as of December 31, 2013. No performance-based restricted stock awards were granted during the year ended December 31, 2012. During 2011, the Company had granted a total of 280,000 shares of performance-based restricted stock awards related to targeted number of active Open Mobile monetized users which carry a service-condition to vest four years from the grant date, however, vesting will be accelerated upon the achievement of performance goals. Approximately 60% of these performance-based restricted stock awards had vested based on achievement of the targeted number of active Open Mobile monetized users as of December 31, 2013. Vesting of all performance-based restricted stock awards is considered probable.
	The number of shares authorized for issuance is automatically increased by 5% annually under the Employee Plan and by 250,000 shares annually under the Director Plan. Upon exercise, new shares are issued. As of December 31, 2013, 21,452,678 shares were available for grant under all plans.
	The following table summarizes the stock option and restricted stock activity under the Plans for the indicated periods:
		Shares		Number of			Weighted				Weighted				Number of		Weighted
		Available for		Options			Average				Average				Restricted		Average
		Future Grant		Outstanding			Exercise				Grant				Stock		Grant
							Price				Date Fair				Awards and		Date Fair
							per Share				Value per				Units		Value per
											Share				Outstanding		Share
	Balance at December 31, 2010	15,490,212		9,881,632			$	1.87							976,697		$	1.51
	Authorized	3,143,327
	Granted(1)	(2,622,300	)	2,272,300			$	1.57			$	0.64			350,000		$	1.52
	Options Exercised			(694,520	)		$	1.04
	Restricted Stock Vested(1)														(199,502	)	$	1.39
	Terminated/cancelled/forfeited	2,000,517		(1,924,412	)		$	2.03							(76,105	)	$	1.57
	Balance at December 31, 2011	18,011,756		9,535,000			$	1.82							1,051,090		$	1.52
	Authorized	3,206,969
	Granted(2)	(1,993,000	)	945,500			$	2.31			$	0.81			1,047,500		$	2.16
	Options Exercised			(1,247,776	)		$	1.1
	Restricted Stock Vested(2)														(178,116	)	$	1.77
	Terminated/cancelled/forfeited	995,912		(944,196	)		$	3.04							(51,716	)	$	1.8
	Balance at December 31, 2012	20,221,637		8,288,528			$	1.85							1,868,758		$	1.85
	Authorized	3,326,811
	Granted(3)	(3,070,000	)	1,085,000			$	1.81			$	0.7			1,985,000		$	1.86
	Options Exercised			(1,138,718	)		$	1.12
	Restricted Stock Vested(3)														(558,083	)	$	2.06
	Terminated/cancelled/forfeited	974,230		(628,230	)		$	2.7							(346,000	)	$	1.88
	Balance at December 31, 2013	21,452,678		7,606,580			$	1.89							2,949,675		$	1.81
	-1	Restricted stock awards granted during 2011 included 70,000 shares of restricted stock with time-based vesting criteria and 280,000 with time-based vesting criteria that accelerate upon the achievement of a targeted number of active Open Mobile monetized users; both of which have been included as shares outstanding on the consolidated statement of stockholders’ equity. Restricted stock vested during 2011 included 105,948 shares of restricted stock units which have been included as shares outstanding.
	-2	Restricted stock granted during 2012 represent awards with time-based vesting criteria which have been included as shares outstanding on the consolidated statement of stockholders’ equity. Restricted stock vested during 2012 represent 229,832 restricted stock awards released (net of 51,716 shares withheld for taxes).
	-3	Restricted stock granted during 2013 represent awards with time-based vesting criteria which have been included as shares outstanding on the consolidated statement of stockholders’ equity. Restricted stock vested during 2013 represent 558,083 restricted stock awards released.
	The aggregate intrinsic value of options exercised was $1.0 million, $1.1 million, and $0.4 million for the years ended December 31, 2013, 2012, and 2011, respectively.
	The following table summarizes the stock options outstanding and exercisable by range of exercise prices as of December 31, 2013:
		Options Outstanding								Options Exercisable
	Range of Exercise Prices	Number		Weighted-		Weighted-				Number			Weighted-Average
		Outstanding		Average		Average				Exercisable			Exercise Price per
				Remaining		Exercise Price per							Share
				Contractual Life		Share
				(in Years)
	$0.71—  1.02	665,288		5.37		$	0.82			665,288			$	0.82
	1.02—  1.05	1,147,444		5.98		1.05				1,120,526			1.05
	1.05—  1.27	1,256,709		5.08		1.22				1,224,835			1.22
	1.27—  1.72	2,313,029		7.77		1.62				1,177,458			1.59
	1.72—17.56	2,224,110		5.4		3.28				1,355,985			4.04
	Total	7,606,580		6.15		1.89				5,544,092			1.91
		Shares		Weighted				Weighted		Aggregate
				Average				Average		Intrinsic
				Exercise				Remaining		Value
				Price per				Contractual
				Share				Term
								(Years)
										(In thousands)
	Options outstanding at December 31, 2013	7,606,580		$	1.89			6.15		$	1,585
	Options vested and expected to vest at December 31, 2013	6,842,806		$	1.89			5.91		$	1,566
	Options exercisable at December 31, 2013	5,544,092		$	1.91			5.28		$	1,550
	Stock-Based Compensation
	The following table sets forth the total stock-based compensation expense included in the Company’s Consolidated Statements of Comprehensive Loss:
		Year Ended December 31,
		2013			2012				2011
					(In thousands)
Network operations	$	364		$	222			$	122
Research and development	350			257				142
Sales and marketing	743			486				449
General and administrative	1,706			1,453				1,012
Total	$	3,163		$	2,418			$	1,725
The following table sets forth the total stock-based compensation expense by award-type:
	Year Ended December 31,
	2013			2012				2011
	(In thousands)
Stock options	$	866		$	1,145			$	1,299
Restricted stock	2,220			1,173				392
Employee stock purchase plan	77			100				34
Total	$	3,163		$	2,418			$	1,725
As of December 31, 2013, there was $0.9 million of total unrecognized stock-based compensation expense related to stock options, net of expected forfeitures that will be recognized over the weighted average period of 2.6 years. As of December 31, 2013, there was $2.3 million of total unrecognized compensation cost related to the unvested restricted stock awards granted, which is expected to be recognized over the remaining weighted average vesting period of 1.8 years.
Valuation Assumptions
The weighted average estimated fair value of stock options granted during the years ended December 31, 2013, 2012, and 2011 were calculated under the Black-Scholes option-pricing model, using the following weighted-average assumptions:
	Year Ended December 31,
	2013		2012			2011
Risk-free rate	0.89	%	0.35	%		0.98	%
Expected dividend yield	—	%	—	%		—	%
Expected volatility	50	%	52	%		57	%
Expected term	3.8 years		3.1 years			3.4 years
Expected volatility is based on the historical volatility of the Company’s common stock. The expected term of stock options granted is based on the historical average expected term. The risk-free rate for periods within the expected term of the stock option is based on the U.S. Treasury yield curve in effect at the time of grant. During the year ended December 31, 2013, 2012 and 2011, the Company did not pay any cash dividends on its common stock and does not expect to pay cash dividends in the future.
The total grant date fair value of the restricted awards stock granted during the years ended December 31, 2013, 2012, and 2011 was approximately $3.7 million, $2.3 million, and $0.5 million, respectively, which will be recognized over the requisite service periods.
Employee Stock Purchase Plan
Under the Company’s Employee Stock Purchase Plan (“ESPP”), the Company can grant stock purchase rights to all eligible employees during a one-year offering period with purchase dates at the end of each six-month purchase period (each April and October). The number of shares reserved under the ESPP increases annually by 1% of the total number of shares outstanding at the end of the prior year. As of December 31, 2013, the Company reserved 6.9 million shares of common stock for issuance under the ESPP plan and approximately 4.2 million shares remain available for future issuance. The ESPP plan permits employees to purchase common stock through payroll deductions of up to 15% on an employee’s compensation, including commissions, overtime, bonuses and other incentive compensation. The purchase price per share is equal to the lower of 85% of the fair market value per share at the beginning of the offering period, or 85% of the fair market value per share on the semi-annual purchase date. No participant may purchase more than 2,500 shares per offering or $25,000 worth of common stock in any one calendar year. During the years ended December 31, 2013, 2012 and 2011, 137,091, 186,275, and 198,490 shares were purchased at average per share prices of $1.60, $1.09 and $0.92, respectively.
Compensation cost related to the Company’s employee stock purchase plan is calculated using the fair value of the employees’ purchase rights granted. The estimated fair value of employee purchase rights granted during the years ended December 31, 2013, 2012, and 2011 was calculated using the Black-Scholes option-pricing model with the following weighted-average assumptions:
	Year Ended December 31,
	2013		2012			2011
Risk-free rate	0.09	%	0.09	%		0.18	%
Expected dividend yield	—	%	—	%		—	%
Expected volatility	51	%	55	%		47	%
Expected term	0.5 to 1 year		0.5 to 1 year			0.5 to 1 year

Commitments_and_Contingencies

Commitments and Contingencies	12 Months Ended
	Dec. 31, 2013
Commitments and Contingencies Disclosure [Abstract]	'
Commitments and Contingencies	'
	Note 11. Commitments and Contingencies
	Leases and Purchase Commitments
	The Company leases facilities under operating leases that expire at various dates through June 2017. Certain leases are cancellable prior to lease expiration dates. The terms of certain operating leases provide for rental payments on a graduated scale. The Company recognizes rent expense on a straight-line basis over the respective lease periods and has accrued for rent expense incurred but not paid. Future minimum lease payments under these operating leases, including payments on leases accounted for under the Company’s restructuring plan and sublease income, as of December 31, 2013, are as follows:
		Operating
		Leases
		(In thousands)
	Year ending December 31:
	2014	$	2,819
	2015	1,262
	2016	548
	2017	271
		$	4,900
	The Company has approximately $0.3 million in facility lease obligations which are included in accrued restructuring liabilities. Rent expense for operating leases, excluding leases accounted for under the Company’s restructuring plan for the years ended December 31, 2013, 2012, and 2011 was $2.4 million, $2.5 million, and $2.7 million, respectively.
	The Company has contracts with certain network service providers which have minimum purchase commitments that expire on various dates through 2017. During October 2013 the Company entered into a future minimum purchase commitment to acquire an additional enterprise infrastructure hardware of approximately $0.5 million and an annual support fee of approximately $0.7 million to be paid over the next three years. Future minimum purchase commitments under all agreements are as follows:
	Year ending December 31:	Minimum
		Purchase
		Commitments
		(In thousands)
	2014	$	2,122
	2015	644
	2016	657
	2017	$	44
		$	3,467
	Sales Tax Liabilities
	The Company’s sales and use tax filings are subject to customary audits by authorities in the jurisdictions where it conducts business in the United States, which may result in assessments of additional taxes. During fiscal year 2009, the Company determined that additional sales taxes were probable of being assessed for multiple states as a result of the preliminary findings specific to a sales and use tax audit that had been initiated in the same year. As a result, in the third quarter of 2009, the Company estimated an incremental sales tax liability of approximately $5.0 million, including interest and penalties of approximately $1.5 million. During subsequent years, this liability was reduced through sales tax payments, settlements with certain state tax authorities and revised estimates of the sales tax liability to $0.8 million in 2013, $0.8 million in 2012 and $1.4 million in 2011.
	Legal Proceedings
	The Company is involved in legal proceedings and claims arising in the ordinary course of business. While there can be no assurances as to the ultimate outcome of any litigation involving the Company, management does not believe any such pending legal proceeding or claim will result in a judgment or settlement that would have a material adverse effect on the Company’s financial position, results of operations or cash flows.
	In the ordinary course of business, the Company may provide indemnifications of varying scope and terms to customers, business partners, and other parties with respect to certain matters, including, but not limited to, losses arising out of the Company’s breach of such agreements, services to be provided by the Company, or from intellectual property infringement claims made by third-parties. Certain indemnification agreements may not be subject to maximum loss clauses. If the potential loss from any indemnification claim is considered probable and the amount or the range of the loss can be estimated, the Company accrues a liability for the estimated loss. To date, claims under such indemnification provisions have not been significant.

Employee_401_Plan_Notes

Employee 401 Plan (Notes)	12 Months Ended
	Dec. 31, 2013
Compensation and Retirement Disclosure [Abstract]	'
Employee 401(k) Plan	'
	Employee 401(k) Plan
	The Company sponsors a 401(k) plan covering all employees. Matching contributions to the plan are at the discretion of the Company. During the years ended December 31, 2013, 2012 and 2011, there have been no employer contributions under this plan.

Net_Loss_Per_Common_Share

Net Loss Per Common Share	12 Months Ended
	Dec. 31, 2013
Earnings Per Share [Abstract]	'
Net Loss Per Common Share	'
	Note 13. Net Loss Per Common Share
	Basic net loss per common share is computed by dividing net loss available to common shareholders by the weighted average number of common shares outstanding during the period. Diluted net loss per common share is computed by dividing net loss available to common shareholders by the weighted average number of common shares outstanding plus dilutive potential common shares as determined using the treasury stock method for outstanding stock options, restricted stock-based awards and shares issuable under the employee stock purchase plan, unless the result of adding such shares would be anti-dilutive. Unvested participating securities are included in the weighted daily average number of shares outstanding used in the calculation of diluted net income per common share, but are excluded from the calculation of diluted net loss per share. In a net loss position, basic and diluted net loss per common share are equal, since the weighted average number of shares used to compute diluted net loss per common share excludes anti-dilutive securities, including participating securities. As a result of the Company’s net loss for the years ended December 31, 2013, 2012 and 2011, the Company has excluded all potential shares of common stock from the diluted net loss per share calculation as their inclusion would have had an anti-dilutive effect.
	The following table sets forth the computation of basic and diluted net loss per share:
		Year Ended December 31,
		2013				2012			2011
		(In thousands, except per share amounts)
	Numerator:
	Net loss	$	(12,312	)		$	(4,378	)	$	(3,008	)
	Denominator:
	Basic and diluted net loss per common share - Weighted average shares outstanding	63,411,162				60,711,317			58,429,005
	Basic and diluted net loss per common share	$	(0.19	)		$	(0.07	)	$	(0.05	)
	The following weighted average potential shares of common stock have been excluded from the computation of diluted net loss per share because the effect of including these shares would have been anti-dilutive:
		Year Ended December 31,
		2013			2012			2011
	Options to purchase common stock	3,329,281			2,473,024			5,408,721
	Restricted stock awards, including participating securities	2,615,705			1,819,261			1,106,293
	Total	5,944,986			4,292,285			6,515,014
	The weighted-average exercise price of options to purchase common stock excluded from the computation was $2.84, $3.59, and $2.59, for the years ended December 31, 2013, 2012, and 2011, respectively.

Segment_and_Geographical_Infor

Segment and Geographical Information	12 Months Ended
	Dec. 31, 2013
Segment Reporting [Abstract]	'
Segment and Geographical Information	'
	Note 14. Segment and Geographic Information
	The Company’s two reportable operating segments are: Mobility Services and iPass Unity Network Services (“iPass Unity” ). The Mobility Services segment includes services that help enterprises manage the networks, connections and devices used by their mobile workforce. The iPass Unity segment provides customers with Wi-Fi and Wide Area Network solutions. The Company’s Chief Operating Decision Maker (“CODM”) is the Company’s President and Chief Executive Officer. The CODM allocates resources to and assesses the performance of each operating segment, using information about its revenue, segment income or loss from operations before income taxes, excluding amortization of intangibles, and restructuring. The accounting policies of the reportable segments are substantially the same as those the Company uses for consolidated financial statements. All direct costs are allocated to the respective operating segments. In addition to direct costs, certain indirect costs are allocated to each operating segment including costs relating to shared services in management, finance, legal, human resources, facilities, and information technology. Indirect costs are allocated based on headcount, salaries and operating segment revenue.
	The total operating costs and network access costs allocated to the reportable operating segments for the years ended December 31, 2013, 2012, and 2011, were $121.7 million, $129.4 million, and $144.5 million, respectively. Costs related to amortization of intangibles, and restructuring activities are not allocated to operating segments. By definition, operating segment operating income (loss) also excludes interest income, foreign exchange gains and losses, and income taxes.
	Revenue and operating income (loss) for each reportable operating segment for the years ended December 31, 2013, 2012, and 2011 were as follows:
		Year Ended December 31,
		Net Revenue				Total
						Segment
						Operating
						Income
						(Loss)
		(In thousands)
	2013
	Mobility Services	$	77,868			$	(11,113	)
	iPass Unity	33,247				556
	Total Segment	$	111,115			$	(10,557	)
	2012
	Mobility Services	$	92,674			$	(2,750	)
	iPass Unity	33,404				(542		)
	Total Segment	$	126,078			$	(3,292	)
	2011
	Mobility Services	$	110,808			$	(2,013	)
	iPass Unity	29,953				(1,753		)
	Total Segment	$	140,761			$	(3,766	)
	Substantially all of the Company’s long-lived assets are located in the United States. The CODM does not evaluate operating segments using discrete asset information. Accordingly, no segment assets have been reported.
	There were no material intersegment sales or transfers for the year ended December 31, 2013, 2012, and 2011, to arrive at net segment revenue.
	Reconciliations of total segment operating loss to total operating loss and total loss before income taxes for the years ended December 31, 2013, 2012, and 2011 are as follows:
		For the Year Ended December 31,
		2013				2012				2011
		(In thousands)
	Total segment operating loss	$	(10,557	)		$	(3,292	)		$	(3,766	)
	Amortization of intangibles	—				(169		)		(239		)
	Restructuring	(653		)		(26		)		151
	Certain state sales tax and other discrete items	10				8				1,375
	Total operating loss	$	(11,200	)		$	(3,479	)		$	(2,479	)
	Interest income (expenses), net	(18		)		19				112
	Foreign exchange losses	(507		)		(288		)		(479		)
	Other income (expenses), net	(18		)		12				128
	Total loss before income taxes	$	(11,743	)		$	(3,736	)		$	(2,718	)
	The following table summarizes total Company revenue by country or by geographical region:
		For the Year Ended December 31,
		2013			2012			2011
	United States	56	%		57	%		58	%
	EMEA	34	%		32	%		32	%
	Asia Pacific	9	%		10	%		9	%
	Rest of the world	1	%		1	%		1	%
	No individual country, except for the United States, accounted for 10% or more of total revenues for the years ended December 31, 2013, 2012, and 2011. Revenues in the United Kingdom accounted for 9% of total revenues in 2013, 2012 and 2011. No individual customer accounted for 10% or more of total revenues for the years ended December 31, 2013, 2012, and 2011. International revenues are determined by the location of the customer’s headquarters.

Subsequent_Event

Subsequent Event	12 Months Ended
	Dec. 31, 2013
Subsequent Events [Abstract]	'
Subsequent Event	'
	Subsequent Event
	On February 12, 2014, the Company announced its engagement with an investment banker to explore opportunities to divest its iPass Unity business. No decision to sell iPass Unity has been made and the Company may ultimately conclude that it will not sell iPass Unity.

Schedule_II_Valuation_and_Qual

Schedule II - Valuation and Qualifying Accounts Receivable	12 Months Ended
	Dec. 31, 2013
Valuation and Qualifying Accounts [Abstract]	'
VALUATION AND QUALIFYING ACCOUNTS RECEIVABLE	'
	SCHEDULE II—VALUATION AND QUALIFYING ACCOUNTS RECEIVABLE
	Classification	Balance at		Additions			Deductions		Balance at
		Beginning		Charged					End of
		of Year		to					Year
				(recovered
				from)
				Costs
				and
				Expenses
		(In thousands)
	Allowance for doubtful accounts:
	Year ended December 31
	2013	$	1,173	$	134		$	297	$	1,010
	2012	1,605		(66		)	366		1,173
	2011	1,757		360			512		1,605

Significant_Accounting_Policie1

Significant Accounting Policies (Policies)	12 Months Ended
	Dec. 31, 2013
Accounting Policies [Abstract]	'
Use of Estimates	'
	Use of Estimates
	The preparation of the consolidated financial statements and related disclosures in conformity with GAAP and pursuant to the rules and regulations of the U.S. Securities and Exchange Commission (“SEC”) requires management to make estimates and judgments that affect the amounts reported in the Consolidated Financial Statements and accompanying notes. Estimates are used for, but not limited to the valuation of accounts receivables, other long-lived assets, stock-based compensation, legal contingencies, network access costs, income taxes, and sales tax liabilities. These estimates and assumptions are based on management’s best estimates and judgment. Actual results could differ from the estimates made by management with respect to these and other items.
Foreign Currency Accounting	'
	Foreign Currency Accounting
	The U.S. Dollar is the functional currency for the Company and all of its subsidiaries; therefore, the Company does not have a translation adjustment recorded through accumulated other comprehensive income (loss). While the Company’s revenue contracts are denominated in United States (“U.S.”) dollars, the Company has foreign operations that incur expenses in various foreign currencies. Monetary assets and liabilities are remeasured using the current exchange rate at the balance sheet date. Non-monetary assets and liabilities and capital accounts are remeasured using historical exchange rates. Foreign currency expenses are remeasured using the average exchange rates in effect during the year. Foreign currency exchange gains and losses are presented separately in the Consolidated Statements of Comprehensive Loss.
Cash Equivalents	'
	Cash Equivalents
	The Company considers all highly-liquid investments with a remaining maturity of three months or less at the time of purchase to be cash equivalents. Cash equivalents consist primarily of investments in institutional money market funds.
Restricted Cash	'
	Restricted Cash
	The Company’s restricted cash consists of cash deposited with a national financial institution in connection with irrevocable letters of credit issued to a network service provider. The total amount of restricted cash was $0.3 million and $1.0 million at December 31, 2013 and 2012, respectively, and is included in other assets on the Consolidated Balance Sheets at December 31, 2013 and 2012.
Concentrations of Risk	'
	Concentrations of Risk
	Financial instruments that potentially subject the Company to significant concentrations of credit risk consist principally of cash, cash equivalents and accounts receivable. Substantially all of the Company’s cash and cash equivalents are held by two financial institutions. The Company is exposed to risk in the event of default by these financial institutions or the issuers of these securities to the extent the balances are in excess of amounts that are insured by the FDIC.
	The Company’s receivables are derived from revenue earned from customers located primarily in the United States and Europe. The Company provides credit to its customers in the normal course of business and requires no collateral to secure accounts receivable. The Company maintains an allowance for potentially uncollectible accounts receivable based on its assessment of the collectability of accounts receivable. The allowance for doubtful accounts is based on customer-specific identification, which encompasses various factors, including; the Company’s review of credit profiles of its customers, age of the accounts receivable balances, contractual terms and conditions, current economic conditions that may affect a customer’s ability to pay and historical payment experience. As of December 31, 2013, accounts receivables from European customers represented 39% of total accounts receivable of which 67% were due within the Company’s standard credit term of 30 days and 84% were aged less than 90 days.
	As of December 31, 2013 and 2012, no individual customer represented 10% or more of total accounts receivable. For the years ended December 31, 2013, 2012, and 2011, no individual customer represented more than 10% of total revenues.
	For the year ended December 31, 2013, no individual supplier represented 10% or more of total network access costs. For the year ended December 31, 2012 and 2011, one supplier accounted for 12% and 17%, respectively, of total network access costs. No other individual supplier represented more than 10% of total network access costs in 2013, 2012 and 2011.
Property and Equipment, Net	'
	Property and Equipment, Net
	Property and equipment, net are stated at cost, less accumulated depreciation or amortization. Depreciation of property and equipment and amortization of leasehold improvements are computed using the straight-line method over the estimated useful lives of the respective assets as follows:
	•	Equipment: 3 to 5 years
	•	Furniture and fixtures: 5 years
	•	Computer software: 3 to 5 years
	•	Leasehold improvements: the shorter of the useful life of the leasehold improvements or the term of the underlying lease
	•	Construction in progress: various depending on the underlying asset being developed
	Upon retirement or sale, the cost of assets disposed of and the related accumulated depreciation are removed from the accounts and any resulting gain or loss is credited or charged to the statement of comprehensive loss. Expenditures for maintenance and repairs are charged to expense as incurred.
	Construction in progress is related to the construction or development of property and equipment that has not yet been placed in service. Depreciation for equipment and computer software begins once it is placed in service and depreciation for leasehold improvements commences once they are ready for intended use.
Income Taxes	'
	Income Taxes
	Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities are recognized for the expected future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases, along with net operating loss and tax credit carry forwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized as income in the period that includes the enactment date. The Company records net deferred tax assets to the extent management believe these assets would more likely than not be realized. In making such determination, management considers all available positive and negative evidence, including scheduled reversals of deferred tax liabilities, projected future taxable income, tax planning strategies and recent financial operations. In the event management was to determine that the Company would be able to realize the deferred income tax assets in the future in excess of their net recorded amount, the Company would make an adjustment to the valuation allowance which would reduce the provision for income taxes.
	The Company’s policy with respect to its undistributed foreign subsidiaries’ earnings is to consider those earnings to be indefinitely reinvested and, accordingly, no related provision for U.S. federal, state or foreign income taxes has been provided. As of December 31 2013, approximately $7.5 million of foreign earnings have been deemed repatriated under the US tax law. Only the US federal and state income tax consequences have been provided on those earnings, however, they will not be deemed to be repatriated under foreign laws. The major foreign jurisdictions where the Company has operations includes India and the U.K. Upon distribution of earnings from India and the U.K. in the form of dividends or otherwise, the Company may be subject to both U.S. income taxes (subject to an adjustment for foreign tax credits) and withholding taxes in the various foreign countries. At December 31, 2013 and 2012, the cumulative undistributed earnings of the Company’s foreign subsidiaries approximated $11.5 million and $11.1 million, respectively. The amount of cash and cash equivalents held by the Company’s foreign subsidiaries as of December 31, 2013 and 2012 was $0.9 million and $1.4 million, respectively. The Company currently does not intend to distribute any of its cumulative earnings by its foreign subsidiaries to the parent company in the U.S. If the income is to be distributed, the net of $4.0 million will be subject to US tax.
	The Company accounts for uncertainty in income taxes using a two-step approach to recognizing and measuring uncertain tax positions. The first step is to evaluate the tax position for recognition by determining if the weight of available evidence indicates that it is more likely than not that the position will be sustained on audit, including resolution of related appeals or litigation processes, if any. The second step is to measure the tax benefit as the largest amount that is more than 50% likely of being realized upon settlement. The Company classifies the liability for unrecognized tax benefits as current to the extent that the Company anticipates payment (or receipt) of cash within one year. Actual results could differ materially from these estimates and could significantly affect the effective tax rate and cash flows in future years.
	The Company recognizes estimated interest and penalties relating to income tax uncertainties as a component of the provision for income taxes.
Stock-Based Compensation	'
	Stock-Based Compensation
	Stock-based compensation expense is estimated at the grant date based on the award’s fair value and is recognized as expense over the award’s requisite service period. Awards that vest based on service criteria are expensed on a straight-line basis. Awards having accelerated vesting based on achieving certain performance criteria are expensed on graded vesting basis over the vesting period, after assessing the probability of achieving the requisite performance criteria. The Company’s stock-based payment awards to employees and directors include stock options, restricted stock units and awards, and employee purchase rights granted in connection with the Employee Stock Purchase Plan. Certain restricted stock awards have performance-based goals based on the achievement of targeted quarterly revenue of Open Mobile, targeted EBITA or targeted number of active Open Mobile monetized users, which require an assessment of the probability and timing of vesting. The Company estimates the fair value of restricted stock based on the day prior to the date of grant. The Company estimates the fair value of stock options and employee purchase rights on the date of grant using the Black-Scholes option-pricing model that requires the use of assumptions such as expected stock price volatility over the term of the awards, actual and projected employee stock option exercise behaviors, risk-free interest rates and expected dividends. The expected stock price volatility is based on historical volatility and the expected term is based on the historical average expected term. Because stock-based compensation expense is based on awards ultimately expected to vest, it has been reduced for estimated forfeitures. The expected forfeiture rate is based upon the historical experience of employee turnover and certain other factors. To the extent the actual forfeiture rate is different from the expected rate, stock-based compensation expense is adjusted accordingly.
Revenue Recognition	'
	Revenue Recognition
	Revenue is recognized when all four revenue recognition criteria have been met; persuasive evidence of an arrangement exists, service has been provided to the customer, the fee is fixed or determinable, and collection is reasonably assured. When the above criteria are not met, revenue is deferred and recognized upon cash collection, upon acceptance of a completion certificate from the customer or when the product is shipped, depending on the type of fee or service arrangement.
	Network Fees
	The Company recognizes network fees during the period the services are rendered to the end-users based on usage or a flat fee. The Company has two types of flat fee arrangements for its network services. The first is a recurring flat fee that is billed at the same dollar amount each month. The second is a recurring fee calculated based on a flat fee per user per month, of which the dollar amount billed would differ month-to-month depending on the number of users using the Company’s services during a given month. The Company frequently requires customers to commit to minimum network fees associated with monthly, quarterly or annual minimum network usage or over the term of the arrangement. For customers that have agreed to a Minimum Monthly Commitment (MMC), the customer’s monthly invoice reflects the greater of the customer’s actual usage for the month or the MMC for that month. If the MMC exceeds actual usage (a “Shortfall”), the Company determines whether the Shortfall is fixed or determinable. If the Company concludes that the Shortfall is fixed or determinable, based upon customer specific billing history, and other revenue recognition criteria have been met, the Company recognizes as revenue the amount of Shortfall which is invoiced. If the Company concludes that the Shortfall is not fixed or determinable, the Company recognizes revenue when the Shortfall amount is collected.
	Platform Services and Other Fees
	Platform services are any services that allow a user to connect to a network using the iPass platform. Fees for this service are typically based upon a monthly rate, and revenue is recognized during the month the services are provided. Revenue related to iPassConnect (“iPC”) fees, including extended support fees as the iPC product reached end-of-life in 2012, and Open Mobile Platform fees are typically based upon a monthly rate (per user rate or a flat fee) and are recognized during the month the services are provided. Start-up support service fees representing charges to new customers, customization services and standard training may be billed up-front in advance and recognized as revenue over the term of the contract.
	iPass Unity Network Services (“iPass Unity”) Contract Fees
	iPass Unity contracts are monthly flat fee contracts combined with certain other upfront fees such as one-time non-recurring fees, which include equipment fees, installation, management set up, and shipping fees. As a result, the Company recognizes its iPass Unity revenue arrangements monthly over the estimated life of the endpoint. An endpoint represents a separate physical location, such as a branch office, a retail office or a virtual office. Endpoint lives are estimated based on the historical average endpoint life. The Company periodically performs an analysis of estimated lives of the endpoints and revises the remaining term over which revenue will be recognized, if needed. As of December 31, 2013, the expected period of performance for endpoints approximates four years.
	Deferred Revenue
	The Company defers revenue for services that are billed in advance or prepaid as required per customer agreements. Revenue is recognized as the services are being performed, or ratably over the contract term, depending on the nature of the service, such as maintenance, and certain professional services. Amounts expected to be recognized as revenue within one year are classified as short-term.
Deferred Installation Costs	'
	Deferred Installation Costs
	Installation costs are incurred on the Company’s iPass Unity contracts and are deferred and amortized over the estimated lives of the end points.
Network Access Costs	'
	Network Access Costs
	Network access costs represent the amounts paid to network access providers for the usage of their networks. The Company has minimum purchase commitments with some network service providers for access that it expects to utilize during the term of the contracts. Costs of minimum purchase contracts are recognized as network access costs at the greater of the minimum commitment or actual usage.
Advertising Expenses	'
	Advertising Expenses
	Advertising costs are expensed as incurred. Advertising expenses for the years ended December 31, 2013, 2012, and 2011 were approximately $0.1 million each year.
Software Development Costs	'
	Software Development Costs
	The Company follows the guidance set forth in FASB Accounting Standards Codification (“ASC”) 985-20, Costs of Software to be Sold, Leased or Otherwise Marketed. Under this guidance, capitalization of software development costs begins upon the establishment of a product’s technological feasibility, which is generally the completion of a working model of the product and amortization begins when a product is available for general release to customers. The period between the achievement of technological feasibility and the general release of products has typically been of short duration and costs incurred during this period have not been material. Accordingly, the Company has not capitalized any software development costs for software sold, or otherwise marketed. Software development costs incurred prior to the establishment of technological feasibility are included in research and development and are expensed as incurred.
	In addition, the Company follows the guidance set forth in ASC 350-40, Internal Use Software, (“ASC 350-40”), in accounting for the development of its application service and other internal use applications. ASC 350-40 requires companies to capitalize qualifying computer software costs, which are incurred during the application development stage. Costs related to preliminary project activities and post-implementation activities are expensed as incurred. The Company capitalized $0.3 million , $2.6 million and $0.7 million in 2013, 2012, and 2011 respectively for a purchase of a new ERP system. During the year ended December 31, 2013, the Company went “live” with a new enterprise resource planning (ERP) system, and approximately $3.6 million of capitalized costs related to the ERP implementation was reclassified from construction in progress to computer software, which is being amortized over the expected useful life of five years. The Company also capitalized an additional $0.3 million in 2011 for other internal use software. Capitalized costs are amortized on a straight line basis over the expected useful life of the software, which is five years.
	Amortization expense was approximately $0.8 million, $0.2 million, and $0.1 million in 2013, 2012 and 2011, respectively. Management evaluates the useful lives of the Company’s assets on an annual basis and tests for impairment whenever events or changes in circumstances occur that could impact the recoverability of these assets. There were no impairments to long lived assets during the years ended December 31, 2013 and 2012.

Financial_Instruments_and_Fair1

Financial Instruments and Fair Value (Tables)	12 Months Ended
	Dec. 31, 2013
Fair Value Disclosures [Abstract]	'
Fair values of assets (excluding cash) and financial liabilities	'
	The recurring fair values of these financial assets (excluding cash) were determined using the following inputs at December 31, 2013 and December 31, 2012, respectively:
		As of December 31, 2013								As of December 31, 2012
		Fair Value						Total		Fair Value						Total
		Measured Using						Balance		Measured Using						Balance
		Level 1		Level 2		Level 3				Level 1		Level 2		Level 3
		(In thousands)
	Financial assets
	Money market funds(1)	$	18,304	$	—	$	—	$	18,304	$	18,298	$	—	$	—	$	18,298
	Total financial assets	$	18,304	$	—	$	—	$	18,304	$	18,298	$	—	$	—	$	18,298
	-1	Held in cash and cash equivalents on the Company’s consolidated balance sheets.

Property_and_Equipment_Tables

Property and Equipment (Tables)	12 Months Ended
	Dec. 31, 2013
Property, Plant and Equipment [Abstract]	'
Components of property and equipment, net	'
	Property and equipment, net consisted of the following:
		Year Ended
		December 31,
		2013			2012
		(In thousands)
	Equipment	$	15,134		$	14,292
	Furniture and fixtures	2,110			2,214
	Computer software	12,279			6,891
	Construction in progress	749			3,356
	Leasehold improvements	1,252			1,578
		31,524			28,331
	Less: Accumulated depreciation and amortization	(23,082		)	(21,782		)
	Property and equipment, net	$	8,442		$	6,549

Other_Assets_Tables

Other Assets (Tables)	12 Months Ended
	Dec. 31, 2013
Other Assets [Abstract]	'
Components of other assets	'
	Other assets consisted of the following:
		Year Ended
		December 31,
		2013		2012
		(In thousands)
	Prepaid lease obligations	$	55	$	236
	Deferred installation costs and other long-term assets	1,622		2,180
	Deposits	808		854
	Long-term deferred tax asset, net	96		195
	Restricted cash	250		970
		$	2,831	$	4,435

Accrued_Liabilities_Tables

Accrued Liabilities (Tables)	12 Months Ended
	Dec. 31, 2013
Accrued Liabilities, Current [Abstract]	'
Schedule of accrued liabilities	'
	Accrued liabilities consisted of the following:
		Year Ended
		December 31,
		2013		2012
		(In thousands)
	Sales tax liabilities	$	1,044	$	1,080
	Accrued restructuring liabilities—current(1)	200		203
	Accrued bonus, commissions and other employee benefits	2,395		2,550
	Accrued for vendor financed property and equipment	746		—
	Amounts due to customers	1,059		1,061
	Other accrued liabilities	3,656		3,737
		$	9,100	$	8,631
	-1	See Note 7. Accrued Restructuring

Accrued_Restructuring_Tables

Accrued Restructuring (Tables)	12 Months Ended
	Dec. 31, 2013
Restructuring and Related Activities [Abstract]	'
Schedule of accrued restructuring	'
	The following is a roll forward of restructuring liability for the Q1 2013 and 2009 Plans for the years ended December 31, 2013, 2012 and 2011:
		Total
		Restructuring
		Costs
		(In thousands)
	Balance as of December 31, 2010	$	1,641
	Restructuring benefits and related adjustments	(151		)
	Payments	(754		)
	Balance as of December 31, 2011	$	736
	Restructuring charges and related adjustments	26
	Payments	(279		)
	Balance as of December 31, 2012	$	483
	Restructuring charges and related adjustments	653
	Payments	(819		)
	Balance as of December 31, 2013	$	317

Income_Taxes_Tables

Income Taxes (Tables)	12 Months Ended
	Dec. 31, 2013
Income Tax Disclosure [Abstract]	'
Schedule of Income before Income Tax, Domestic and Foreign [Table Text Block]	'
	The provision for income taxes is based on income (loss) before taxes as follows:
		Year Ended December 31,
		2013				2012				2011
		(In thousands)
	U.S Source	$	(13,075	)		$	(4,370	)		$	(2,973	)
	Non-U.S. Source	1,332				634				255
	Loss before income taxes	$	(11,743	)		$	(3,736	)		$	(2,718	)
Provision for (benefit from) income taxes	'
	The provision for income taxes consisted of the following:
		Year Ended December 31,
		2013				2012				2011
		(In thousands)
	Current:
	U.S. federal	$	—			$	—			$	—
	State	32				30				55
	Foreign	334				495				361
		$	366			$	525			$	416
	Deferred:
	U.S. federal	$	—			$	—			$	—
	State	—				—				—
	Foreign	203				117				(126		)
		$	203			$	117			$	(126	)
	Provision for income taxes	$	569			$	642			$	290
Components of deferred tax assets (liabilities)	'
	The components of deferred tax assets (liabilities) consisted of the following:
		Year Ended December 31,
		2013				2012
		(In thousands)
	Deferred tax assets:
	Net operating loss carry forwards	$	46,364			$	51,835
	Reserves and accruals	2,728				3,069
	Research and other tax credits	6,328				5,493
	Share based compensation	3,780				2,990
	Property and equipment	43				52
	Total deferred tax assets	$	59,243			$	63,439
	Valuation allowance	(58,218		)		(62,313		)
	Net deferred tax assets	$	1,025			$	1,126
	Deferred tax liabilities:
	Property and equipment	(751		)		(649		)
	Total net deferred tax assets	$	274			$	477
Provision for (benefit from) income taxes differed from the amounts computed by applying the U.S. federal income tax rate to pretax loss before income taxes	'
	The provision for income taxes differed from the amounts computed by applying the U.S. federal income tax rate to pretax loss before income taxes as a result of the following:
		Year Ended December 31,
		2013			2012			2011
	Federal statutory rate	(35	)%		(35	)%		(35	)%
	State taxes, net of federal benefit	(7	)		(4	)		(3	)
	Foreign tax rate differential	1			6			(1	)
	Amortization of stock-based compensation	1			1			3
	Research and development benefit	(9	)		(2	)		(30	)
	Deemed repatriated foreign earnings	2			61			—
	Other	—			1			4
	Valuation Allowance	52			(11	)		73
	Provision for income taxes	5	%		17	%		11	%
Reconciliation of the beginning and ending amounts of unrecognized tax benefits	'
	The following table presents a reconciliation of the beginning and ending amounts of unrecognized tax benefits (in thousands):
	Balance at January 1, 2012	$	5,131
	Increases for positions taken in prior years	2,438
	Increases for positions related to the current year	419
	Settlements with taxing authorities	(2,215		)
	Balance at January 1, 2013	$	5,773
	Increases for positions taken in prior years	282
	Increases for positions related to the current year	832
	Settlements with taxing authorities	(320		)
	Balance at December 31, 2013	$	6,567

Stockholders_Equity_Tables

Stockholders' Equity (Tables)	12 Months Ended
	Dec. 31, 2013
Stockholders' Equity Note [Abstract]	'
Summary of the stock option and restricted stock activity	'
	The following table summarizes the stock option and restricted stock activity under the Plans for the indicated periods:
		Shares		Number of			Weighted				Weighted				Number of		Weighted
		Available for		Options			Average				Average				Restricted		Average
		Future Grant		Outstanding			Exercise				Grant				Stock		Grant
							Price				Date Fair				Awards and		Date Fair
							per Share				Value per				Units		Value per
											Share				Outstanding		Share
	Balance at December 31, 2010	15,490,212		9,881,632			$	1.87							976,697		$	1.51
	Authorized	3,143,327
	Granted(1)	(2,622,300	)	2,272,300			$	1.57			$	0.64			350,000		$	1.52
	Options Exercised			(694,520	)		$	1.04
	Restricted Stock Vested(1)														(199,502	)	$	1.39
	Terminated/cancelled/forfeited	2,000,517		(1,924,412	)		$	2.03							(76,105	)	$	1.57
	Balance at December 31, 2011	18,011,756		9,535,000			$	1.82							1,051,090		$	1.52
	Authorized	3,206,969
	Granted(2)	(1,993,000	)	945,500			$	2.31			$	0.81			1,047,500		$	2.16
	Options Exercised			(1,247,776	)		$	1.1
	Restricted Stock Vested(2)														(178,116	)	$	1.77
	Terminated/cancelled/forfeited	995,912		(944,196	)		$	3.04							(51,716	)	$	1.8
	Balance at December 31, 2012	20,221,637		8,288,528			$	1.85							1,868,758		$	1.85
	Authorized	3,326,811
	Granted(3)	(3,070,000	)	1,085,000			$	1.81			$	0.7			1,985,000		$	1.86
	Options Exercised			(1,138,718	)		$	1.12
	Restricted Stock Vested(3)														(558,083	)	$	2.06
	Terminated/cancelled/forfeited	974,230		(628,230	)		$	2.7							(346,000	)	$	1.88
	Balance at December 31, 2013	21,452,678		7,606,580			$	1.89							2,949,675		$	1.81
	-1	Restricted stock awards granted during 2011 included 70,000 shares of restricted stock with time-based vesting criteria and 280,000 with time-based vesting criteria that accelerate upon the achievement of a targeted number of active Open Mobile monetized users; both of which have been included as shares outstanding on the consolidated statement of stockholders’ equity. Restricted stock vested during 2011 included 105,948 shares of restricted stock units which have been included as shares outstanding.
	-2	Restricted stock granted during 2012 represent awards with time-based vesting criteria which have been included as shares outstanding on the consolidated statement of stockholders’ equity. Restricted stock vested during 2012 represent 229,832 restricted stock awards released (net of 51,716 shares withheld for taxes).
	-3	Restricted stock granted during 2013 represent awards with time-based vesting criteria which have been included as shares outstanding on the consolidated statement of stockholders’ equity. Restricted stock vested during 2013 represent 558,083 restricted stock awards released.
Summary of stock options outstanding and exercisable by range of exercise prices	'
	The following table summarizes the stock options outstanding and exercisable by range of exercise prices as of December 31, 2013:
		Options Outstanding								Options Exercisable
	Range of Exercise Prices	Number		Weighted-		Weighted-				Number			Weighted-Average
		Outstanding		Average		Average				Exercisable			Exercise Price per
				Remaining		Exercise Price per							Share
				Contractual Life		Share
				(in Years)
	$0.71—  1.02	665,288		5.37		$	0.82			665,288			$	0.82
	1.02—  1.05	1,147,444		5.98		1.05				1,120,526			1.05
	1.05—  1.27	1,256,709		5.08		1.22				1,224,835			1.22
	1.27—  1.72	2,313,029		7.77		1.62				1,177,458			1.59
	1.72—17.56	2,224,110		5.4		3.28				1,355,985			4.04
	Total	7,606,580		6.15		1.89				5,544,092			1.91
		Shares		Weighted				Weighted		Aggregate
				Average				Average		Intrinsic
				Exercise				Remaining		Value
				Price per				Contractual
				Share				Term
								(Years)
										(In thousands)
	Options outstanding at December 31, 2013	7,606,580		$	1.89			6.15		$	1,585
	Options vested and expected to vest at December 31, 2013	6,842,806		$	1.89			5.91		$	1,566
	Options exercisable at December 31, 2013	5,544,092		$	1.91			5.28		$	1,550
Summary of company's stock option activity	'
	The following table sets forth the total stock-based compensation expense included in the Company’s Consolidated Statements of Comprehensive Loss:
		Year Ended December 31,
		2013			2012				2011
					(In thousands)
	Network operations	$	364		$	222			$	122
	Research and development	350			257				142
	Sales and marketing	743			486				449
	General and administrative	1,706			1,453				1,012
	Total	$	3,163		$	2,418			$	1,725
Stock-based compensation expense in consolidated statements of operations	'
	The following table sets forth the total stock-based compensation expense by award-type:
		Year Ended December 31,
		2013			2012				2011
		(In thousands)
	Stock options	$	866		$	1,145			$	1,299
	Restricted stock	2,220			1,173				392
	Employee stock purchase plan	77			100				34
	Total	$	3,163		$	2,418			$	1,725
Stock-based compensation expense by award-type	'
	The weighted average estimated fair value of stock options granted during the years ended December 31, 2013, 2012, and 2011 were calculated under the Black-Scholes option-pricing model, using the following weighted-average assumptions:
		Year Ended December 31,
		2013		2012			2011
	Risk-free rate	0.89	%	0.35	%		0.98	%
	Expected dividend yield	—	%	—	%		—	%
	Expected volatility	50	%	52	%		57	%
	Expected term	3.8 years		3.1 years			3.4 years
Weighted-average assumptions used in calculating fair value	'
	Compensation cost related to the Company’s employee stock purchase plan is calculated using the fair value of the employees’ purchase rights granted. The estimated fair value of employee purchase rights granted during the years ended December 31, 2013, 2012, and 2011 was calculated using the Black-Scholes option-pricing model with the following weighted-average assumptions:
		Year Ended December 31,
		2013		2012			2011
	Risk-free rate	0.09	%	0.09	%		0.18	%
	Expected dividend yield	—	%	—	%		—	%
	Expected volatility	51	%	55	%		47	%
	Expected term	0.5 to 1 year		0.5 to 1 year			0.5 to 1 year

Commitments_and_Contingencies_

Commitments and Contingencies (Tables)	12 Months Ended
	Dec. 31, 2013
Commitments and Contingencies Disclosure [Abstract]	'
Schedule of future minimum lease payments	'
	Future minimum lease payments under these operating leases, including payments on leases accounted for under the Company’s restructuring plan and sublease income, as of December 31, 2013, are as follows:
		Operating
		Leases
		(In thousands)
	Year ending December 31:
	2014	$	2,819
	2015	1,262
	2016	548
	2017	271
		$	4,900
Schedule of future minimum purchase commitments	'
	The Company has contracts with certain network service providers which have minimum purchase commitments that expire on various dates through 2017. During October 2013 the Company entered into a future minimum purchase commitment to acquire an additional enterprise infrastructure hardware of approximately $0.5 million and an annual support fee of approximately $0.7 million to be paid over the next three years. Future minimum purchase commitments under all agreements are as follows:
	Year ending December 31:	Minimum
		Purchase
		Commitments
		(In thousands)
	2014	$	2,122
	2015	644
	2016	657
	2017	$	44
		$	3,467

Net_Loss_Per_Common_Share_Tabl

Net Loss Per Common Share (Tables)	12 Months Ended
	Dec. 31, 2013
Earnings Per Share [Abstract]	'
Schedule of computation of basic and diluted net loss per share	'
	The following table sets forth the computation of basic and diluted net loss per share:
		Year Ended December 31,
		2013				2012			2011
		(In thousands, except per share amounts)
	Numerator:
	Net loss	$	(12,312	)		$	(4,378	)	$	(3,008	)
	Denominator:
	Basic and diluted net loss per common share - Weighted average shares outstanding	63,411,162				60,711,317			58,429,005
	Basic and diluted net loss per common share	$	(0.19	)		$	(0.07	)	$	(0.05	)
Schedule of anti-dilutive shares excluded from computation of diluted net loss per share	'
	The following weighted average potential shares of common stock have been excluded from the computation of diluted net loss per share because the effect of including these shares would have been anti-dilutive:
		Year Ended December 31,
		2013			2012			2011
	Options to purchase common stock	3,329,281			2,473,024			5,408,721
	Restricted stock awards, including participating securities	2,615,705			1,819,261			1,106,293
	Total	5,944,986			4,292,285			6,515,014

Segment_and_Geographical_Infor1

Segment and Geographical Information (Tables)	12 Months Ended
	Dec. 31, 2013
Segment Reporting [Abstract]	'
Revenue and operating loss for each reportable segment	'
	evenue and operating income (loss) for each reportable operating segment for the years ended December 31, 2013, 2012, and 2011 were as follows:
		Year Ended December 31,
		Net Revenue				Total
						Segment
						Operating
						Income
						(Loss)
		(In thousands)
	2013
	Mobility Services	$	77,868			$	(11,113	)
	iPass Unity	33,247				556
	Total Segment	$	111,115			$	(10,557	)
	2012
	Mobility Services	$	92,674			$	(2,750	)
	iPass Unity	33,404				(542		)
	Total Segment	$	126,078			$	(3,292	)
	2011
	Mobility Services	$	110,808			$	(2,013	)
	iPass Unity	29,953				(1,753		)
	Total Segment	$	140,761			$	(3,766	)
Reconciliation of total segment operating loss	'
	econciliations of total segment operating loss to total operating loss and total loss before income taxes for the years ended December 31, 2013, 2012, and 2011 are as follows:
		For the Year Ended December 31,
		2013				2012				2011
		(In thousands)
	Total segment operating loss	$	(10,557	)		$	(3,292	)		$	(3,766	)
	Amortization of intangibles	—				(169		)		(239		)
	Restructuring	(653		)		(26		)		151
	Certain state sales tax and other discrete items	10				8				1,375
	Total operating loss	$	(11,200	)		$	(3,479	)		$	(2,479	)
	Interest income (expenses), net	(18		)		19				112
	Foreign exchange losses	(507		)		(288		)		(479		)
	Other income (expenses), net	(18		)		12				128
	Total loss before income taxes	$	(11,743	)		$	(3,736	)		$	(2,718	)
Summary of revenue by geographical region	'
	he following table summarizes total Company revenue by country or by geographical region:
		For the Year Ended December 31,
		2013			2012			2011
	United States	56	%		57	%		58	%
	EMEA	34	%		32	%		32	%
	Asia Pacific	9	%		10	%		9	%
	Rest of the world	1	%		1	%		1	%

Significant_Accounting_Policie2

Significant Accounting Policies (Details Textual) (USD $)	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011	Dec. 31, 2010
	Supplier	Supplier	Supplier
	Arrangement	Customer	Customer
	Customer
	Financial_Institution
Significant Accounting Policies (Textual) [Abstract]	'	'	'	'
Maturity period of highly liquid investment	'3 months	'	'	'
Cash And Cash equivalents held by companies foreign subsidiary	$24,017,000	$26,822,000	$25,439,000	$30,746,000
Undistributed Earnings of Foreign Subsidiaries, Net of Earnings Repatriated	4,000,000	'	'	'
Significant Accounting Policies (Additional Textual) [Abstract]	'	'	'	'
Total Amount of restricted cash	300,000	1,000,000	'	'
Number of financial institutions	2	'	'	'
Percentage of accounts receivable from European customers	39.00%	'	'	'
Standard credit terms for accounts receivable under condition one	'30 days	'	'	'
Percentage of accounts receivable aged within company under condition one	67.00%	'	'	'
Standard credit terms for accounts receivable under condition two	'90 days	'	'	'
Percentage of accounts receivable aged within company under condition two	84.00%	'	'	'
Entity wide revenue major customer percentage	10.00%	10.00%	10.00%	'
Number of customer represent 10% or more of accounts receivable	0	0	'	'
Number of customer represent 10% or more of total revenues	0	0	0	'
Number of supplier accounted for a specific percentage of total network access costs	1	1	1	'
Number of Individual supplier represented more than 10% of total network access costs	0	0	0	'
Cumulative undistributed earnings of the company's foreign subsidiary	11,500,000	11,100,000	'	'
Types of flat fee arrangements for network services	2	'	'	'
Advertising expenses	100,000	100,000	100,000	'
Amortization expense	800,000	200,000	100,000	'
Impairment to internal use of software	0	0	'	'
Federal	'	'	'	'
Significant Accounting Policies (Textual) [Abstract]	'	'	'	'
Deemed repatriated foreign earnings amount	7,500,000	'	'	'
Branch or Retail Product Group	'	'	'	'
Significant Accounting Policies (Textual) [Abstract]	'	'	'	'
Expected period of performance for endpoints	'4 years	'	'	'
Foreign Subsidiaries	'	'	'	'
Significant Accounting Policies (Textual) [Abstract]	'	'	'	'
Cash And Cash equivalents held by companies foreign subsidiary	900,000	1,400,000	'	'
Minimum	'	'	'	'
Significant Accounting Policies (Textual) [Abstract]	'	'	'	'
Percentage of tax benefit likely of being realized upon settlement	50.00%	'	'	'
Computer software	'	'	'	'
Significant Accounting Policies (Textual) [Abstract]	'	'	'	'
Estimated useful lives of the Assets	'5 years	'	'	'
Computer software | Maximum	'	'	'	'
Significant Accounting Policies (Textual) [Abstract]	'	'	'	'
Estimated useful lives of the Assets	'5 years	'	'	'
Computer software | Minimum	'	'	'	'
Significant Accounting Policies (Textual) [Abstract]	'	'	'	'
Estimated useful lives of the Assets	'3 years	'	'	'
Equipment | Maximum	'	'	'	'
Significant Accounting Policies (Textual) [Abstract]	'	'	'	'
Estimated useful lives of the Assets	'5 years	'	'	'
Equipment | Minimum	'	'	'	'
Significant Accounting Policies (Textual) [Abstract]	'	'	'	'
Estimated useful lives of the Assets	'3 years	'	'	'
Furniture and fixtures	'	'	'	'
Significant Accounting Policies (Textual) [Abstract]	'	'	'	'
Estimated useful lives of the Assets	'5 years	'	'	'
ERP System	'	'	'	'
Significant Accounting Policies (Textual) [Abstract]	'	'	'	'
Software Development Costs	300,000	2,600,000	700,000	'
Property, Plant and Equipment, Transfers and Changes	3,600,000	'	'	'
Internal Use Software	'	'	'	'
Significant Accounting Policies (Textual) [Abstract]	'	'	'	'
Software Development Costs	'	'	$300,000	'
Accounts Receivable	'	'	'	'
Significant Accounting Policies (Additional Textual) [Abstract]	'	'	'	'
Entity wide revenue major customer percentage	10.00%	10.00%	'	'
Sales	'	'	'	'
Significant Accounting Policies (Additional Textual) [Abstract]	'	'	'	'
Entity wide revenue major customer percentage	10.00%	10.00%	10.00%	'
Cost of Sales	'	'	'	'
Significant Accounting Policies (Additional Textual) [Abstract]	'	'	'	'
Entity wide revenue major customer percentage	10.00%	10.00%	10.00%	'
Supplier Concentration Risk	'	'	'	'
Significant Accounting Policies (Additional Textual) [Abstract]	'	'	'	'
Entity wide revenue major customer percentage	'	12.00%	17.00%	'
Number of Individual supplier represented more than 10% of total network access costs	0	'	'	'

Financial_Instruments_and_Fair2

Financial Instruments and Fair Value (Details Table) (USD $)	Dec. 31, 2013		Dec. 31, 2012
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'		'
Cash and Cash Equivalents, Fair Value Disclosure	$18,304,000		$18,298,000
Money Market Funds	'		'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'		'
Cash and Cash Equivalents, Fair Value Disclosure	18,304,000	[1]	18,298,000	[1]
Fair Value Measured Using Level 1	'		'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'		'
Cash and Cash Equivalents, Fair Value Disclosure	18,304,000		18,298,000
Fair Value Measured Using Level 1 | Money Market Funds	'		'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'		'
Cash and Cash Equivalents, Fair Value Disclosure	18,304,000	[1]	18,298,000	[1]
Fair Value Measured Using Level 2	'		'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'		'
Cash and Cash Equivalents, Fair Value Disclosure	0		0
Fair Value Measured Using Level 2 | Money Market Funds	'		'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'		'
Cash and Cash Equivalents, Fair Value Disclosure	0	[1]	0	[1]
Fair Value Measured Using Level 3	'		'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'		'
Cash and Cash Equivalents, Fair Value Disclosure	0		0
Fair Value Measured Using Level 3 | Money Market Funds	'		'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'		'
Cash and Cash Equivalents, Fair Value Disclosure	0	[1]	0	[1]
Fair Value Measured Using Level 3 | Lease liabilities incurred in connection with the restructuring plan	'		'
Fair value of assets (excluding cash) and financial liabilities	'		'
Total financial liabilities	$300,000		$500,000
[1]	Held in cash and cash equivalents on the Company’s consolidated balance sheets.

Financial_Instruments_and_Fair3

Financial Instruments and Fair Value (Details Textual) (USD $)	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012
Financial Instruments and Fair Value (Textual) [Abstract]	'	'
Transfers between Levels 1, 2, and 3	$0	$0

Property_and_Equipment_Compone

Property and Equipment - Components of Property and Equipment, Net (Details) (USD $)	Dec. 31, 2013	Dec. 31, 2012
In Thousands, unless otherwise specified
Components of property and equipment, net	'	'
Equipment	$15,134	$14,292
Furniture and fixtures	2,110	2,214
Computer software	12,279	6,891
Construction in progress	749	3,356
Leasehold improvements	1,252	1,578
Property plant and equipment, gross	31,524	28,331
Less: Accumulated depreciation and amortization	-23,082	-21,782
Property and equipment, net	$8,442	$6,549

Property_and_Equipment_Details

Property and Equipment (Details Textual) (USD $)	12 Months Ended						1 Months Ended	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011	Oct. 31, 2013	Dec. 31, 2013
				ERP System	ERP System	ERP System	Computer Equipment	Computer Equipment
Property, Plant and Equipment [Line Items]	'	'	'	'	'	'	'	'
Depreciation expense	$2,800,000	$2,100,000	$2,300,000	'	'	'	'	'
Property and equipment, wrote-off	1,200,000	'	'	'	'	'	'	'
Property, Plant and Equipment, Transfers and Changes	'	'	'	3,600,000	'	'	'	'
Capitalized Computer Software, Additions	2,597,000	0	0	'	'	'	2,600,000	2,600,000
Capitalized Computer Software, Additions	'	'	'	300,000	2,600,000	700,000	'	'
Capitalized Computer Software, Gross	12,279,000	6,891,000	'	'	'	'	'	1,800,000
Construction in Progress, Gross	$749,000	$3,356,000	'	'	'	'	'	$800,000

Other_Assets_Details

Other Assets (Details) (USD $)	Dec. 31, 2013	Dec. 31, 2012
In Thousands, unless otherwise specified
Components of other assets	'	'
Prepaid lease obligations	$55	$236
Deferred installation costs and other long-term assets	1,622	2,180
Deposits	808	854
Long-term deferred tax assets, net	96	195
Restricted cash	250	970
Other Assets	$2,831	$4,435

Accrued_Liabilities_Details

Accrued Liabilities (Details) (USD $)	Dec. 31, 2013		Dec. 31, 2012		Dec. 31, 2009
In Thousands, unless otherwise specified
Schedule of accrued liabilities	'		'		'
Sales tax liabilities	$1,044		$1,080		$5,000
Accrued restructuring liabilities—current(1)	200	[1]	203	[1]	'
Accrued bonus, commissions and other employee benefits	2,395		2,550		'
Accrued for vendor financed property and equipment	746		0		'
Amounts due to customers	1,059		1,061		'
Other accrued liabilities	3,656		3,737		'
Accrued liabilities	$9,100		$8,631		'
[1]	See Note 7. Accrued Restructuring

Accrued_Restructuring_Schedule

Accrued Restructuring - Schedule of Accrued Restructuring (Details) (USD $)	12 Months Ended
In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Summary of accrued restructuring	'	'	'
Beginning balance	$483	$736	$1,641
Restructuring charges (benefits) and related adjustments	653	26	-151
Payments	-819	-279	-754
Ending Balance	$317	$483	$736

Accrued_Restructuring_Details_

Accrued Restructuring (Details Textual) (USD $)	12 Months Ended
	Dec. 31, 2013		Dec. 31, 2009	Dec. 31, 2012
	Employee		Employee
Accrued Restructuring (Textual) [Abstract]	'		'	'
Accrued restructuring liabilities- current	$200,000	[1]	'	$203,000	[1]
Restructuring Charges	600,000		'	'
Accrued Restructuring (Additional Textual) [Abstract]	'		'	'
Restructuring plan, number of positions	16		146	'
Accrued Liabilities	'		'	'
Accrued Restructuring (Textual) [Abstract]	'		'	'
Accrued restructuring liabilities- current	200,000		'	200,000
Long-Term Liabilities	'		'	'
Accrued Restructuring (Textual) [Abstract]	'		'	'
Restructuring liability expected to be paid for the abandoned facilities, Noncurrent	100,000		'	300,000
Lease liabilities incurred in connection with the restructuring plan | Fair Value Measured Using Level 3	'		'	'
Accrued Restructuring (Textual) [Abstract]	'		'	'
Financial and Nonfinancial Liabilities, Fair Value Disclosure	$300,000		'	$500,000
[1]	See Note 7. Accrued Restructuring

Vendor_Financed_Property_and_E1

Vendor Financed Property and Equipment - Additional Information (Details) (USD $)	12 Months Ended			1 Months Ended	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011	Oct. 31, 2013	Dec. 31, 2013
				Computer Equipment	Computer Equipment
Property, Plant and Equipment [Line Items]	'	'	'	'	'
Vendor Financed Property and Equipment Repayment Period	'3 years	'	'	'	'
Capitalized Computer Software, Additions	$2,597,000	$0	$0	$2,600,000	$2,600,000
Repayments of Long-term Loans from Vendors	'	'	'	'	300,000
Accrued for vendor financed property and equipment	746,000	0	'	'	700,000
Accrued Vendor Payable, Due Year Two	'	'	'	'	900,000
Accrued Vendor Payable, Noncurrent	1,586,000	0	'	'	1,600,000
Accrued Vendor Payable, Due Year Three	'	'	'	'	700,000
Accrued Vendor Payable, Noncurrent, Fair Value	'	'	'	'	$1,600,000

Income_Taxes_Schedule_of_Incom

Income Taxes - Schedule of Income Before Income Taxes (Details) (USD $)	12 Months Ended
In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Income Tax Disclosure [Abstract]	'	'	'
U.S Source	($13,075)	($4,370)	($2,973)
Non-U.S. Source	1,332	634	255
Loss before income taxes	($11,743)	($3,736)	($2,718)

Income_Taxes_Income_Tax_Provis

Income Taxes - Income Tax Provision (Details) (USD $)	12 Months Ended
In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Current:	'	'	'
U.S. federal	$0	$0	'
State	32	30	'
Foreign	334	495	'
Total	366	525	'
Deferred:	'	'	'
U.S. federal	0	0	'
State	0	0	'
Foreign	203	117	'
Total	203	117	-125
Provision for (benefit from) income taxes	569	642	290
Scenario, Previously Reported	'	'	'
Current:	'	'	'
U.S. federal	'	'	0
State	'	'	55
Foreign	'	'	361
Total	'	'	416
Deferred:	'	'	'
U.S. federal	'	'	0
State	'	'	0
Foreign	'	'	-126
Total	'	'	-126
Provision for (benefit from) income taxes	'	'	$290

Income_Taxes_Deferred_Income_T

Income Taxes - Deferred Income Taxes Assets and Liabilities (Details) (USD $)	Dec. 31, 2013	Dec. 31, 2012
In Thousands, unless otherwise specified
Deferred tax assets:	'	'
Net operating loss carry forwards	$46,364	$51,835
Reserves and accruals	2,728	3,069
Research and other tax credits	6,328	5,493
Share based compensation	3,780	2,990
Property and equipment	43	52
Total deferred tax assets	59,243	63,439
Valuation allowance	-58,218	-62,313
Net deferred tax assets	1,025	1,126
Deferred tax liabilities:	'	'
Property and equipment	-751	-649
Total net deferred tax assets	$274	$477

Income_Taxes_Reconciliation_to

Income Taxes - Reconciliation to Effective Income Tax Rate (Details)	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Provision for (benefit from) income taxes differed from the amounts computed by applying the U.S. federal income tax rate to pretax loss before income taxes	'	'	'
Federal statutory rate	-35.00%	-35.00%	-35.00%
State taxes, net of federal benefit	-7.00%	-4.00%	-3.00%
Foreign taxes	1.00%	6.00%	-1.00%
Amortization of stock-based compensation	1.00%	1.00%	3.00%
Research and development benefit	-9.00%	-2.00%	-30.00%
Deemed repatriated foreign earnings	2.00%	61.00%	0.00%
Other	0.00%	1.00%	4.00%
Valuation Allowance	52.00%	-11.00%	73.00%
Provision for (benefit from) income taxes	5.00%	17.00%	11.00%

Income_Taxes_Summary_of_Change

Income Taxes - Summary of Changes to Unrecognized Tax Benefits (Details) (USD $)	12 Months Ended
In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012
Reconciliation of the beginning and ending amounts of unrecognized tax benefits	'	'
Unrecognized Tax Benefits, Beginning Balance	$5,773	$5,131
Increases for positions taken in prior years	282	2,438
Increases for positions related to the current year	832	419
Settlements with taxing authorities	-320	-2,215
Unrecognized Tax Benefits, Ending Balance	$6,567	$5,773

Income_Taxes_Details_Textual

Income Taxes (Details Textual) (USD $)	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012
Operating Loss Carryforwards [Line Items]	'	'
Recognizable tax benefits	$800,000	$700,000
Unrecognized tax benefits, decreases resulting from settlements with taxing authorities	320,000	2,215,000
Amount accrued in connection with income tax audit	700,000	'
Maximum	'	'
Operating Loss Carryforwards [Line Items]	'	'
Unrecognized tax benefits, decreases resulting from settlements with taxing authorities	800,000	'
Unrecognized tax benefits, increase resulting from settlements with taxing authorities	300,000	'
Years remain open to examination	'2013	'
Minimum	'	'
Operating Loss Carryforwards [Line Items]	'	'
Years remain open to examination	'2006	'
Federal	'	'
Operating Loss Carryforwards [Line Items]	'	'
Operating Loss Carryforwards	111,900,000	'
Federal | Research	'	'
Operating Loss Carryforwards [Line Items]	'	'
Research and development tax credit carry forwards	2,700,000	'
Additional Tax Credit Carryforward Due to Change in Tax Laws, Amount	300,000	'
State	'	'
Operating Loss Carryforwards [Line Items]	'	'
Operating Loss Carryforwards	106,400,000	'
State | Research	'	'
Operating Loss Carryforwards [Line Items]	'	'
Research and development tax credit carry forwards	3,500,000	'
ISRAEL	'	'
Operating Loss Carryforwards [Line Items]	'	'
Operating loss carry forwards valuation allowance	2,200,000	'
Net Operating Loss and Tax Credit Carryforwards	'	'
Operating Loss Carryforwards [Line Items]	'	'
Operating loss carry forwards valuation allowance	3,800,000	'
Stock Based Compensation | Federal	'	'
Operating Loss Carryforwards [Line Items]	'	'
Operating Loss Carryforwards	$7,600,000	$7,800,000

Stockholders_Equity_Summary_of

Stockholders' Equity - Summary of Stock Option and Restricted Stock Activity (Details) (USD $)	12 Months Ended
	Dec. 31, 2013		Dec. 31, 2012		Dec. 31, 2011
Shares available for future grant	'		'		'
Shares available for future grant beginning balance	20,221,637		18,011,756		15,490,212
Shares available for future grant Authorized	3,326,811		3,206,969		3,143,327
Shares available for future grant	-3,070,000	[1]	-1,993,000	[2]	-2,622,300	[3]
Shares available for future grant Terminated/cancelled/forfeited	974,230		995,912		2,000,517
Shares available for future grant ending balance	21,452,678		20,221,637		18,011,756
Number of options Outstanding	'		'		'
Stock Number of Outstanding Options, Beginning Balance	8,288,528		9,535,000		9,881,632
Number of Options Granted	-1,085,000	[1]	-945,500	[2]	-2,272,300	[3]
Number of options Outstanding exercised	-1,138,718		-1,247,776		-694,520
Number of options Outstanding terminated/cancelled/forfeited	-628,230		-944,196		-1,924,412
Stock Number of Outstanding Options, Ending Balance	7,606,580		8,288,528		9,535,000
Weighted Average Exercise Price Per share, options	'		'		'
Weighted Average Exercise Price Per share, Beginning Balance	$1.85		$1.82		$1.87
Weighted Average Exercise Price Per share, Granted	$1.81	[1]	$2.31	[2]	$1.57	[3]
Weighted Average Exercise Price Per share, Exercised	($1.12)		($1.10)		($1.04)
Weighted Average Exercise Price Per share, Terminated/cancelled/forfeited	$2.70		$3.04		$2.03
Weighted Average Grant Date Fair Value, Options	$0.70	[1]	$0.81	[2]	$0.64	[3]
Weighted Average Exercise Price Per share, Ending Balance	$1.89		$1.85		$1.82
Restricted stock	'		'		'
Number of Restricted Stock Awards and Units Outstanding	'		'		'
Number of Restricted Stock Awards and Units Outstanding, Beginning Balance	1,868,758		1,051,090		976,697
Number of Restricted Stock Awards and Units Outstanding, Granted	1,985,000	[1]	1,047,500	[2]	350,000	[3]
Number of Restricted Stock Awards and Units Outstanding, Vested	-558,083	[1]	-178,116	[2]	-199,502	[3]
Number of Restricted Stock Awards and Units Outstanding, Terminated/cancelled/forfeited	-346,000		-51,716		-76,105
Number of Restricted Stock Awards and Units Outstanding, Ending Balance	2,949,675		1,868,758		1,051,090
Weighted Average Grant Date Fair Value Per Share, Restricted Stock Awards and Units	'		'		'
Weighted Average Grant Date Fair Value, Beginning Balance	$1.85		$1.52		$1.51
Weighted Average Grant Date Fair Value, Granted	$1.86	[1]	$2.16	[2]	$1.52	[3]
Weighted Average Grant Date Fair Value, Vested	$2.06	[1]	$1.77	[2]	$1.39	[3]
Weighted Average Grant Date Fair Value, Terminated/cancelled/forfeited	$1.88		$1.80		$1.57
Weighted Average Grant Date Fair Value, Ending Balance	$1.81		$1.85		$1.52
[1]	Restricted stock granted during 2013 represent awards with time-based vesting criteria which have been included as shares outstanding on the consolidated statement of stockholders’ equity. Restricted stock vested during 2013 represent 558,083 restricted stock awards released.
[2]	Restricted stock granted during 2012 represent awards with time-based vesting criteria which have been included as shares outstanding on the consolidated statement of stockholders’ equity. Restricted stock vested during 2012 represent 229,832 restricted stock awards released (net of 51,716 shares withheld for taxes).
[3]	Restricted stock awards granted during 2011 included 70,000 shares of restricted stock with time-based vesting criteria and 280,000 with time-based vesting criteria that accelerate upon the achievement of a targeted number of active Open Mobile monetized users; both of which have been included as shares outstanding on the consolidated statement of stockholders’ equity. Restricted stock vested during 2011 included 105,948 shares of restricted stock units which have been included as shares outstanding.

Stockholders_Equity_Stock_Opti

Stockholders' Equity - Stock Options Outstanding by Exercise Price (Details) (USD $)	12 Months Ended
	Dec. 31, 2013
Summary of stock options outstanding and exercisable by range of exercise prices	'
Number Outstanding	7,606,580
Weighted-Average Remaining Contractual Life (in Years)	'6 years 1 month 24 days
Weighted-Average Exercise Price per Share	$1.89
Number Exercisable	5,544,092
Weighted-Average Exercise Price per Share	$1.91
Range One	'
Summary of stock options outstanding and exercisable by range of exercise prices	'
Range of Exercise Prices, Lower Limit	$0.71
Range of Exercise Prices, Upper Limit	$1.02
Number Outstanding	665,288
Weighted-Average Remaining Contractual Life (in Years)	'5 years 4 months 13 days
Weighted-Average Exercise Price per Share	$0.82
Number Exercisable	665,288
Weighted-Average Exercise Price per Share	$0.82
Range Two	'
Summary of stock options outstanding and exercisable by range of exercise prices	'
Range of Exercise Prices, Lower Limit	$1.02
Range of Exercise Prices, Upper Limit	$1.05
Number Outstanding	1,147,444
Weighted-Average Remaining Contractual Life (in Years)	'5 years 11 months 23 days
Weighted-Average Exercise Price per Share	$1.05
Number Exercisable	1,120,526
Weighted-Average Exercise Price per Share	$1.05
Range Three	'
Summary of stock options outstanding and exercisable by range of exercise prices	'
Range of Exercise Prices, Lower Limit	$1.05
Range of Exercise Prices, Upper Limit	$1.27
Number Outstanding	1,256,709
Weighted-Average Remaining Contractual Life (in Years)	'5 years 0 months 29 days
Weighted-Average Exercise Price per Share	$1.22
Number Exercisable	1,224,835
Weighted-Average Exercise Price per Share	$1.22
Range Four	'
Summary of stock options outstanding and exercisable by range of exercise prices	'
Range of Exercise Prices, Lower Limit	$1.27
Range of Exercise Prices, Upper Limit	$1.72
Number Outstanding	2,313,029
Weighted-Average Remaining Contractual Life (in Years)	'7 years 9 months 7 days
Weighted-Average Exercise Price per Share	$1.62
Number Exercisable	1,177,458
Weighted-Average Exercise Price per Share	$1.59
Range Five	'
Summary of stock options outstanding and exercisable by range of exercise prices	'
Range of Exercise Prices, Lower Limit	$1.72
Range of Exercise Prices, Upper Limit	$17.56
Number Outstanding	2,224,110
Weighted-Average Remaining Contractual Life (in Years)	'5 years 4 months 24 days
Weighted-Average Exercise Price per Share	$3.28
Number Exercisable	1,355,985
Weighted-Average Exercise Price per Share	$4.04

Stockholders_Equity_Stock_Opti1

Stockholders' Equity - Stock Options Outstanding, Vested, and Exercisable (Details) (USD $)	12 Months Ended
In Thousands, except Share data, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011	Dec. 31, 2010
Summary of company's stock option activity	'	'	'	'
Options outstanding, Shares	7,606,580	8,288,528	9,535,000	9,881,632
Weighted-average exercise price of options	$1.89	$1.85	$1.82	$1.87
Weighted-Average Remaining Contractual Life (in Years), option outstanding	'6 years 1 month 24 days	'	'	'
Aggregate Intrinsic Value, Option Outstanding	$1,585	'	'	'
Options vested and expected to vest, Shares	6,842,806	'	'	'
Weighted Average Exercise Price Per share, options vested and expected to vest	$1.89	'	'	'
Weighted-Average Remaining Contractual Life (in Years), Options vested and expected to vest	'5 years 10 months 28 days	'	'	'
Aggregate Intrinsic Value, Options vested and expected to vest	1,566	'	'	'
Options exercisable, Shares	5,544,092	'	'	'
Weighted Average Exercise Price Per share, Options exercisable	$1.91	'	'	'
Weighted-Average Remaining Contractual Life (in Years), Options Exercisable	'5 years 3 months 11 days	'	'	'
Aggregate Intrinsic Value, Options exercisable	$1,550	'	'	'

Stockholders_Equity_Total_Stoc

Stockholders' Equity - Total Stock Based Compensation (Details) (USD $)	12 Months Ended
In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Stock-based compensation expense in consolidated statements of operations	'	'	'
Total	$3,163	$2,418	$1,725
Network Operations	'	'	'
Stock-based compensation expense in consolidated statements of operations	'	'	'
Total	364	222	122
Research and development	'	'	'
Stock-based compensation expense in consolidated statements of operations	'	'	'
Total	350	257	142
Sales and marketing	'	'	'
Stock-based compensation expense in consolidated statements of operations	'	'	'
Total	743	486	449
General and administrative	'	'	'
Stock-based compensation expense in consolidated statements of operations	'	'	'
Total	$1,706	$1,453	$1,012

Stockholders_Equity_Stock_Base

Stockholders' Equity - Stock Based Compensation by Award Type (Details) (USD $)	12 Months Ended
In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Stock-based compensation expense by award-type	'	'	'
Total	$3,163	$2,418	$1,725
Employee Stock Purchase Plans	'	'	'
Stock-based compensation expense by award-type	'	'	'
Total	77	100	34
Stock options	'	'	'
Stock-based compensation expense by award-type	'	'	'
Total	866	1,145	1,299
Restricted stock	'	'	'
Stock-based compensation expense by award-type	'	'	'
Total	$2,220	$1,173	$392

Stockholders_Equity_Stock_Base1

Stockholders' Equity - Stock Base Compensation Assumptions (Details)	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Options to purchase common stock	'	'	'
Weighted-average assumptions used in calculating fair value	'	'	'
Risk-free rate	0.09%	0.09%	0.18%
Expected dividend yield	0.00%	0.00%	0.00%
Expected volatility	51.00%	55.00%	47.00%
Options to purchase common stock | Minimum	'	'	'
Weighted-average assumptions used in calculating fair value	'	'	'
Expected term	'6 months	'6 months	'6 months
Options to purchase common stock | Maximum	'	'	'
Weighted-average assumptions used in calculating fair value	'	'	'
Expected term	'1 year	'1 year	'1 year
Stock options	'	'	'
Weighted-average assumptions used in calculating fair value	'	'	'
Risk-free rate	0.89%	0.35%	0.98%
Expected dividend yield	0.00%	0.00%	0.00%
Expected volatility	50.00%	52.00%	57.00%
Expected term	'3 years 9 months 21 days	'3 years 1 month 6 days	'3 years 4 months 24 days

Stockholders_Equity_Details_Te

Stockholders' Equity (Details Textual) (USD $)	12 Months Ended
	Dec. 31, 2013		Dec. 31, 2012		Dec. 31, 2011		Dec. 31, 2010
	OptionPlan
Stockholders' Equity (Textual) [Abstract]	'		'		'		'
Period over which remaining stock options are vested	'36 months		'		'		'
Performance Goals for Vesting of Performance Based Restricted Stock Awards, Percent of Goals Met	60.00%		'		'		'
Weighted average vesting period over which the compensation cost is expected to be recognized	'2 years 7 months 6 days		'		'		'
Shares of common stock reserved for issuance under the ESPP	21,452,678		20,221,637		18,011,756		15,490,212
Stockholders' Equity (Additional Textual) [Abstract]	'		'		'		'
Number of stock plans that permit to grant stock options	2		'		'		'
Percentage of stock options granted to employees generally vest on first anniversary of grant date	25.00%		'		'		'
Share based compensation arrangement by share based payment award expiration period	'10 years		'		'		'
Percentage increase in number of shares authorized for issuance under employee plan	5.00%		'		'		'
Increase in number of shares authorized for issuance under Director plan	250,000		'		'		'
Share based compensation arrangement by share based payment award restricted stock with time based vesting criteria	229,832		'		70,000		'
Share based compensation arrangement by share based payment award restricted stock units included as shares outstanding	558,083		229,832		105,948		'
Shares withheld for taxes	'		51,716		'		'
Share based compensation arrangement by share based payment award restricted stock with time based vesting criteria accelerate upon achievement of targeted number of active open mobile monetized users	'		'		280,000		'
Aggregate intrinsic value of options exercised	$1,000,000		$1,100,000		$400,000		'
Unrecognized stock-based compensation expense related to stock options	900,000		'		'		'
Unrecognized compensation cost related to the unvested restricted stock awards granted	2,300,000		'		'		'
Percentage of employee's compensation up to which employees permit to purchase common stock through payroll deductions	15.00%		'		'		'
Purchase price per share as a percentage of fair market value	85.00%		'		'		'
Maximum number of shares that can be purchased by participant per offering	2,500		'		'		'
Share based compensation arrangement by share based payment award maximum amount per employee	25,000		'		'		'
Shares purchased	137,091		186,275		198,490		'
Weighted average per share prices	$1.60		$1.09		$0.92		'
Employee Stock Purchase Plans	'		'		'		'
Stockholders' Equity (Textual) [Abstract]	'		'		'		'
Annual percentage increase in number of shares reserved under the ESPP	1.00%		'		'		'
Shares of common stock reserved for issuance under the ESPP	6,900,000		'		'		'
Shares under common stock available for issuance	4,200,000		'		'		'
Performance Based Restricted Stock Awards, Revenue Benchmark	'		'		'		'
Stockholders' Equity (Textual) [Abstract]	'		'		'		'
Number of Restricted Stock Outstanding, Granted	1,935,000		0		280,000		'
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period	0		'		'		'
Period over which remaining stock options are vested	'		'		'4 years		'
Performance Based Restricted Stock Awards, EBITDA Benchmark	'		'		'		'
Stockholders' Equity (Textual) [Abstract]	'		'		'		'
Number of Restricted Stock Outstanding, Granted	753,925		'		'		'
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period	0		'		'		'
Restricted stock	'		'		'		'
Stockholders' Equity (Textual) [Abstract]	'		'		'		'
Number of Restricted Stock Outstanding, Granted	1,985,000	[1]	1,047,500	[2]	350,000	[3]	'
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period	558,083	[1]	178,116	[2]	199,502	[3]	'
Weighted average vesting period over which the compensation cost is expected to be recognized	'1 year 9 months 18 days		'		'		'
Grant date fair value of the restricted awards granted	$3,700,000		$2,300,000		$500,000		'
[1]	Restricted stock granted during 2013 represent awards with time-based vesting criteria which have been included as shares outstanding on the consolidated statement of stockholders’ equity. Restricted stock vested during 2013 represent 558,083 restricted stock awards released.
[2]	Restricted stock granted during 2012 represent awards with time-based vesting criteria which have been included as shares outstanding on the consolidated statement of stockholders’ equity. Restricted stock vested during 2012 represent 229,832 restricted stock awards released (net of 51,716 shares withheld for taxes).
[3]	Restricted stock awards granted during 2011 included 70,000 shares of restricted stock with time-based vesting criteria and 280,000 with time-based vesting criteria that accelerate upon the achievement of a targeted number of active Open Mobile monetized users; both of which have been included as shares outstanding on the consolidated statement of stockholders’ equity. Restricted stock vested during 2011 included 105,948 shares of restricted stock units which have been included as shares outstanding.

Commitments_and_Contingencies_1

Commitments and Contingencies - Future Minimum Lease Payments (Details) (USD $)	Dec. 31, 2013
In Thousands, unless otherwise specified
Schedule of future minimum lease payments	'
2014	$2,819
2015	1,262
2016	548
2017	271
Operating leases, future minimum payments	$4,900

Commitments_and_Contingencies_2

Commitments and Contingencies - Purchase Commitments (Details) (USD $)	Dec. 31, 2013
In Thousands, unless otherwise specified
Schedule of future minimum purchase commitments	'
2014	$2,122
2015	644
2016	657
2017	44
Future minimum purchase commitments	$3,467

Commitments_and_Contingencies_3

Commitments and Contingencies (Details Textual) (USD $)	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011	Dec. 31, 2009
Other Commitments [Line Items]	'	'	'	'
Hardware Purchase Obligation	$3,467,000	'	'	'
Annual Service Fee, 2014	700,000	'	'	'
Annual Service Fee, 2015	700,000	'	'	'
Annual Service Fee, 2016	700,000	'	'	'
Commitments and Contingencies (Textual) [Abstract]	'	'	'	'
Lease expiration date	30-Jun-17	'	'	'
Facility lease obligations	300,000	'	'	'
Rent expenses for operating leases excluding leases accounted for under the company 's restructuring plan	2,400,000	2,500,000	2,700,000	'
Purchase commitments expiration period	'2015-04	'	'	'
Incremental sales tax liability	1,044,000	1,080,000	'	5,000,000
Interest and penalties	'	'	'	1,500,000
Liability for Uncertain Tax Positions, Current	800,000	800,000	1,400,000	'
Computer Equipment	'	'	'	'
Other Commitments [Line Items]	'	'	'	'
Hardware Purchase Obligation	$500,000	'	'	'

Employee_401_Plan_Details

Employee 401 Plan (Details) (USD $)	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Employee 401(k) Plan (Textual) [Abstract]	'	'	'
Employer contributions under 401(k) plan	$0	$0	$0

Net_Loss_Per_Common_Share_Basi

Net Loss Per Common Share - Basic and Diltuted Net Loss Per Common Share (Details) (USD $)	12 Months Ended
In Thousands, except Share data, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Numerator:	'	'	'
Net loss	($12,312)	($4,378)	($3,008)
Denominator:	'	'	'
Denominator for basic and diluted net loss per common share - weighted average shares outstanding	63,411,162	60,711,317	58,429,005
Basic and diluted net loss per common share	($0.19)	($0.07)	($0.05)

Net_Loss_Per_Common_Share_Aver

Net Loss Per Common Share - Average Weighted Shares (Details)	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Schedule of anti-dilutive shares excluded from computation of diluted net loss per share	'	'	'
Total	5,944,986	4,292,285	6,515,014
Options to purchase common stock	'	'	'
Schedule of anti-dilutive shares excluded from computation of diluted net loss per share	'	'	'
Total	3,329,281	2,473,024	5,408,721
Restricted stock awards, considered participating securities [Member]	'	'	'
Schedule of anti-dilutive shares excluded from computation of diluted net loss per share	'	'	'
Total	2,615,705	1,819,261	1,106,293

Net_Loss_Per_Common_Share_Deta

Net Loss Per Common Share (Details Textual) (USD $)	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011	Dec. 31, 2010
Net Loss Per Common Share (Textual) [Abstract]	'	'	'	'
Weighted-average exercise price of options	$1.89	$1.85	$1.82	$1.87
Options to purchase common stock	'	'	'	'
Net Loss Per Common Share (Textual) [Abstract]	'	'	'	'
Weighted-average exercise price of options	$2.84	$3.59	$2.59	'

Segment_and_Geographical_Infor2

Segment and Geographical Information - Revenue and Operating Income (Loss) by Segment (Details) (USD $)	12 Months Ended
In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Revenue and operating loss for each reportable segment	'	'	'
Net Revenue	$111,115	$126,078	$140,761
Total Segment Operating Income (Loss)	-10,557	-3,292	-3,766
Mobility Services	'	'	'
Revenue and operating loss for each reportable segment	'	'	'
Net Revenue	77,868	92,674	110,808
Total Segment Operating Income (Loss)	-11,113	-2,750	-2,013
MNS	'	'	'
Revenue and operating loss for each reportable segment	'	'	'
Net Revenue	33,247	33,404	29,953
Total Segment Operating Income (Loss)	$556	($542)	($1,753)

Segment_and_Geographical_Infor3

Segment and Geographical Information - Reconciliation of Total Segment Operating Income (Loss) to Consolidated Operating Income (Loss) Before Taxes (Details) (USD $)	12 Months Ended
In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Reconciliations of total segment operating loss	'	'	'
Total segment operating loss	($10,557)	($3,292)	($3,766)
Amortization of intangibles	0	-169	-239
Restructuring	-653	-26	151
Other Tax Expense (Benefit)	10	8	1,375
Operating loss	-11,200	-3,479	-2,479
Interest income (expense), net	-18	19	112
Foreign exchange gains (losses), net	-507	-288	-479
Other income (expenses), net	-18	12	128
Total loss before income taxes	($11,743)	($3,736)	($2,718)

Segment_and_Geographical_Infor4

Segment and Geographical Information - Summary of Revenue by Geographical Region (Details)	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
United States	'	'	'
Summary of revenue by geographical region	'	'	'
Percentage of revenue by geographical region	56.00%	57.00%	58.00%
EMEA	'	'	'
Summary of revenue by geographical region	'	'	'
Percentage of revenue by geographical region	34.00%	32.00%	32.00%
Asia Pacific	'	'	'
Summary of revenue by geographical region	'	'	'
Percentage of revenue by geographical region	9.00%	10.00%	9.00%
Rest of the world	'	'	'
Summary of revenue by geographical region	'	'	'
Percentage of revenue by geographical region	1.00%	1.00%	1.00%

Segment_and_Geographical_Infor5

Segment and Geographical Information - Additional Information (Details) (USD $)	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
	Segment	Segment	Customer
	Customer	Country	Segment
	Country	Customer	Country
Segment and Geographical Information (Textual) [Abstract]	'	'	'
Percentage of total revenue by individual customer	10.00%	10.00%	10.00%
Segment and Geographical Information (Additional Textual) [Abstract]	'	'	'
Number of reportable operating Segments	2	2	2
Operating costs allocated to reportable segments	$121,700,000	$129,400,000	$144,500,000
Number of individual customer	0	0	0
Number of individual country customer	0	0	0
Inter-Segment sale or transfer	$0	$0	$0
United States	'	'	'
Segment and Geographical Information (Textual) [Abstract]	'	'	'
Percentage of total revenue by individual customer	10.00%	10.00%	10.00%
United Kingdom	'	'	'
Segment and Geographical Information (Textual) [Abstract]	'	'	'
Percentage of total revenue by individual customer	9.00%	9.00%	9.00%

Schedule_II_Valuation_and_Qual1

Schedule II - Valuation and Qualifying Accounts Receivable (Details) (Allowance for doubtful accounts, USD $)	12 Months Ended
In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Allowance for doubtful accounts	'	'	'
VALUATION AND QUALIFYING ACCOUNTS RECEIVABLE	'	'	'
Balance at Beginning of Year	$1,173	$1,605	$1,757
Additions Charged to (recovered from) Costs and Expenses	134	-66	360
Deductions	297	366	512
Balance at End of Year	$1,010	$1,173	$1,605