OPERATING SEGMENTS | 8. OPERATING SEGMENTS We operate in two business segments: data center services and IP services. The data center services segment includes colocation, hosting and cloud services. Colocation involves providing physical space within data centers and associated services such as power, interconnection, environmental controls and security while allowing our customers to deploy and manage their servers, storage and other equipment. Hosting and cloud services involve the provision and maintenance of hardware, operating system software, management and monitoring software, data center infrastructure and interconnection, while allowing our customers to own and manage their software applications and content. Our IP services segment includes our patented Performance IP™ service, content delivery network services and IP routing and hardware and software platform. Segment profit is calculated as segment revenues less direct costs of sales and services, exclusive of depreciation and amortization for the segment and does not include direct costs of customer support, direct costs of amortization of acquired technologies or any other depreciation or amortization associated with direct costs. Three Months Ended September 30, Nine Months Ended September 30, 2015 2014 2015 2014 Revenues: Data center services $ 58,622 $ 61,640 $ 177,142 $ 181,318 IP services 19,696 23,027 62,394 69,378 Total revenues 78,318 84,667 239,536 250,696 Direct costs of sales and services, exclusive of depreciation and amortization: Data center services 25,111 27,716 73,711 80,170 IP services 8,570 9,432 26,295 29,300 Total direct costs of network, sales and services, exclusive of depreciation and amortization 33,681 37,148 100,006 109,470 Segment profit: Data center services 33,511 33,924 103,431 101,148 IP services 11,126 13,595 36,099 40,078 Total segment profit 44,637 47,519 139,530 141,226 Exit activities, restructuring and impairments 920 56 1,245 3,001 Other operating expenses, including direct costs of customer support, depreciation and amortization 52,902 50,498 157,427 150,311 Loss from operations (9,185 ) (3,035 ) (19,142 ) (12,086 ) Non-operating expense 6,635 6,550 19,850 20,331 Loss before income taxes and equity in (earnings) of equity-method investment $ (15,820 ) $ (9,585 ) $ (38,992 ) $ (32,417 ) |