OPERATING SEGMENTS | 10. OPERATING SEGMENTS The Company has two reportable segments: INAP COLO and INAP CLOUD. These segments are comprised of strategic businesses that are defined by the service offerings they provide. Each segment is managed as an operation with well-established strategic directions and performance requirements. Each segment is led by a separate General Manager who reports directly to the Company’s CODM. The CODM evaluates segment performance using business unit contribution which is defined as business unit revenues less direct costs of sales and services, customer support, and sales and marketing, exclusive of depreciation and amortization. We report our financial performance based on our two reportable segments, INAP COLO and INAP CLOUD, as follows: INAP COLO Our Colocation segment consists of colocation, network services and managed hosting. Colocation Colocation involves providing physical space within data centers and associated services such as power, interconnection, environmental controls, monitoring and security while allowing our customers to deploy and manage their servers, storage and other equipment in our secure data centers. Network Services Network services includes our patented Performance IP™ service, content delivery network services, IP routing hardware and software platform and Managed Internet Route Optimizer™ Controller. By intelligently routing traffic with redundant, high-speed connections over multiple, major Internet backbones, our network services provides high-performance and highly-reliable delivery of content, applications and communications to end users globally. Managed Hosting Managed Hosting consists of leasing dedicated servers as well as, storage and network equipment along with other associated hardware to our customers. We configure and administer the hardware and operating system, provide technical support, patch management, monitoring and updates. We offer managed hosting around the globe, including North America, Europe and the Asia-Pacific region. INAP CLOUD Cloud services involve providing compute and storage services via an integrated platform that includes servers, storage and network. We built our next generation cloud platform with our high-density colocation, Performance IP service and OpenStack, a leading open source technology for cloud services. In conjunction with our change in segments we changed the measure for determining the results of our segments to business unit contribution which includes the direct costs of sales and services, customer support and sales and marketing, exclusive of depreciation and amortization. The following table provides segment results, with prior period amounts restated to conform to the current presentation (in thousands): Three Months Ended 2017 2016 Revenues: INAP COLO $ 53,339 $ 55,881 INAP CLOUD 18,794 20,043 Total revenues 72,133 75,924 Direct costs of sales and services, customer support and sales and marketing, exclusive of depreciation and amortization: INAP COLO 33,650 36,812 INAP CLOUD 9,464 10,957 Total direct costs of sales and services, customer support and sales and marketing 43,114 47,769 Business unit contribution: INAP COLO 19,689 19,069 INAP CLOUD 9,330 9,086 Total business unit contribution 29,019 28,155 Exit activities, restructuring and impairments 1,023 201 Other operating expenses, including depreciation and amortization 27,504 30,155 Income (loss) from operations 492 (2,201 ) Non-operating expenses 8,234 7,341 Loss before income taxes and equity in (earnings) of equity-method investment $ (7,742 ) $ (9,542 ) |