OPERATING SEGMENTS | OPERATING SEGMENTS The Company has two reportable segments: INAP COLO and INAP CLOUD. These segments are comprised of strategic businesses that are defined by the service offerings they provide. Each segment is managed as an operation with well-established strategic directions and performance requirements. Each segment is led by a separate General Manager who reports directly to the Company’s CODM. The CODM evaluates segment performance using business unit contribution which is defined as business unit revenues less direct costs of sales and services, customer support, and sales and marketing, exclusive of depreciation and amortization. We report our financial performance based on our two reportable segments, INAP COLO and INAP CLOUD, as follows: INAP COLO Our Colocation segment consists of colocation, managed services and hosting, and network services. Colocation Colocation involves providing physical space within data centers and associated services such as power, interconnection, environmental controls, monitoring and security while allowing our customers to deploy and manage their servers, storage and other equipment in our secure data centers. Managed Services and Hosting Managed Services and Hosting consists of leasing dedicated servers as well as storage and network equipment along with other associated hardware to our customers. We configure and administer the hardware and operating system, provide technical support, patch management, monitoring and updates. We offer managed hosting around the globe, including North America, Europe and the Asia-Pacific region. Network Services Network services includes our patented Performance IP™ service, content delivery network services, IP routing hardware and software platform and Managed Internet Route Optimizer™ Controller. By intelligently routing traffic with redundant, high-speed connections over multiple, major Internet backbones, our network services provides high-performance and highly-reliable delivery of content, applications and communications to end users globally. INAP CLOUD Cloud services involve providing compute and storage services via an integrated platform that includes servers, storage and network. We built our next generation cloud platform with our high-density colocation, Performance IP service and OpenStack, a leading open source technology for cloud services. In conjunction with our change in segments we changed the measure for determining the results of our segments to business unit contribution which includes the direct costs of sales and services, customer support and sales and marketing, exclusive of depreciation and amortization. In addition, during the three months ended June 30, 2017, management changed its measure of profitability to exclude corporate facilities allocation cost which are now reflected in "Sales, general and administrative," in the accompanying consolidated income statements. The following table provides segment results, with prior period amounts reclassified to conform to the current presentation (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2017 2016 2017 2016 Revenues: INAP COLO $ 51,344 $ 54,998 $ 156,727 $ 166,707 INAP CLOUD 17,563 18,942 53,955 57,473 Total revenues 68,907 73,940 210,682 224,180 Direct costs of sales and services, customer support and sales and marketing, exclusive of depreciation and amortization: INAP COLO 29,048 35,893 92,524 108,219 INAP CLOUD 9,094 10,329 27,969 31,673 Total direct costs of sales and services, customer support and sales and marketing 38,142 46,222 120,493 139,892 Business unit contribution: INAP COLO 22,296 19,105 64,203 58,488 INAP CLOUD 8,469 8,613 25,986 25,800 Total business unit contribution 30,765 27,718 90,189 84,288 Exit activities, restructuring and impairments 745 1,670 6,396 2,023 Other operating expenses, including depreciation and amortization 29,288 109,446 84,622 170,338 Loss from operations 732 (83,398 ) (829 ) (88,073 ) Non-operating expenses 12,496 7,848 38,066 23,387 Loss before income taxes and equity in (earnings) of equity-method investment $ (11,764 ) $ (91,246 ) $ (38,895 ) $ (111,460 ) |