Operating Segments | 8. Operating Segments The Company manages the business by geographic segment. The Company has three geographic reportable segments: North America and Latin America (the “Americas”); Europe, Middle East and Africa (“EMEA”); and Asia Pacific (“APAC”). All segments derive revenue from the sale and implementation of the Company’s supply chain execution and planning solutions. The individual products sold by the segments are similar in nature and are all designed to help companies manage the effectiveness and efficiency of their supply chain. The Company uses the same accounting policies for each reportable segment. The chief executive officer and chief financial officer evaluate performance based on revenue and operating results for each reportable segment. The Americas segment charges royalty fees to the other segments based on software licenses sold by those reportable segments. The royalties, which totaled approximately $0.6 million and $0.9 million for the three months ended June 30, 2015 and 2014, respectively, and approximately $1.6 million and $2.3 million for the six months ended June 30, 2015 and 2014, respectively, are included in cost of revenue for each segment with a corresponding reduction in America’s cost of revenue. The revenues represented below are from external customers only. The geographical-based costs consist of costs of professional services personnel, direct sales and marketing expenses, cost of infrastructure to support the employees and customer base, billing and financial systems, management and general and administrative support. There are certain corporate expenses included in the Americas segment that are not charged to the other segments, including research and development, certain marketing and general and administrative costs that support the global organization, and the amortization of acquired developed technology. Included in the Americas’ costs are all research and development costs including the costs associated with the Company’s India operations. The following table presents the revenues, expenses and operating income by reportable segment for the three and six months ended June 30, 2015 and 2014 (in thousands): Three Months Ended June 30, 2015 2014 Americas EMEA APAC Consolidated Americas EMEA APAC Consolidated Revenue: License $ 17,294 $ 2,115 $ 349 $ 19,758 $ 14,498 $ 1,621 $ 1,870 $ 17,989 Services 88,563 14,504 4,277 107,344 73,884 13,851 5,784 93,519 Hardware and other 11,297 556 154 12,007 10,251 439 332 11,022 Total revenue 117,154 17,175 4,780 139,109 98,633 15,911 7,986 122,530 Costs and Expenses: Cost of revenue 47,251 8,639 2,874 58,764 41,385 7,551 3,634 52,570 Operating expenses 32,013 3,908 1,152 37,073 30,766 4,049 1,156 35,971 Depreciation and amortization 1,676 112 110 1,898 1,355 72 62 1,489 Total costs and expenses 80,940 12,659 4,136 97,735 73,506 11,672 4,852 90,030 Operating income $ 36,214 $ 4,516 $ 644 $ 41,374 $ 25,127 $ 4,239 $ 3,134 $ 32,500 Six Months Ended June 30, 2015 2014 Americas EMEA APAC Consolidated Americas EMEA APAC Consolidated Revenue: Software license $ 32,777 $ 5,648 $ 647 $ 39,072 $ 25,956 $ 6,071 $ 3,069 $ 35,096 Services 170,775 28,704 9,068 208,547 144,788 24,715 10,929 180,432 Hardware and other 23,561 1,128 324 25,013 19,244 804 517 20,565 Total revenue 227,113 35,480 10,039 272,632 189,988 31,590 14,515 236,093 Costs and Expenses: Cost of revenue 93,652 17,546 5,803 117,001 78,034 15,027 7,061 100,122 Operating expenses 63,794 7,671 2,249 73,714 59,986 8,119 2,338 70,443 Depreciation and amortization 3,271 225 183 3,679 2,708 147 122 2,977 Total costs and expenses 160,717 25,442 8,235 194,394 140,728 23,293 9,521 173,542 Operating income $ 66,396 $ 10,038 $ 1,804 $ 78,238 $ 49,260 $ 8,297 $ 4,994 $ 62,551 License revenues related to the Company’s warehouse and non-warehouse product groups for the three and six months ended June 30, 2015 and 2014 are as follows (in thousands): Three Months Ended June 30, Six Months Ended June 30, 2015 2014 2015 2014 Warehouse $ 10,995 $ 9,373 $ 21,920 $ 20,041 Non-Warehouse 8,763 8,616 17,152 15,055 Total software license revenue $ 19,758 $ 17,989 $ 39,072 $ 35,096 The Company’s services revenues, which consist of fees generated from professional services and customer support and software enhancements related to its software products, for the three and six months ended June 30, 2015 and 2014 are as follows (in thousands): Three Months Ended June 30, Six Months Ended June 30, 2015 2014 2015 2014 Professional services $ 76,548 $ 65,702 $ 149,207 $ 125,124 Customer support and software enhancements 30,796 27,817 59,340 55,308 Total services revenue $ 107,344 $ 93,519 $ 208,547 $ 180,432 |