Operating Segments | 8. Operating Segments The Company manages the business by geographic segment. The Company has three geographic reportable segments: North America and Latin America (the “Americas”); Europe, Middle East and Africa (“EMEA”); and Asia Pacific (“APAC”). All segments derive revenue from the sale and implementation of the Company’s supply chain execution and planning solutions. The individual products sold by the segments are similar in nature and are all designed to help companies manage the effectiveness and efficiency of their supply chain. The Company uses the same accounting policies for each reportable segment. The chief executive officer and chief financial officer evaluate performance based on revenue and operating results for each reportable segment. The Americas segment charges royalty fees to the other segments based on software licenses sold by those reportable segments. The royalties, which totaled approximately $0.5 million and $0.3 million for the three months ended September 30, 2015 and 2014, respectively, and approximately $2.1 million and $2.6 million for the nine months ended September 30, 2015 and 2014, respectively, are included in cost of revenue for each segment with a corresponding reduction in America’s cost of revenue. The revenues represented below are from external customers only. The geographical-based costs consist of costs of professional services personnel, direct sales and marketing expenses, cost of infrastructure to support the employees and customer base, billing and financial systems, management and general and administrative support. There are certain corporate expenses included in the Americas segment that are not charged to the other segments, including research and development, certain marketing and general and administrative costs that support the global organization, and the amortization of acquired developed technology. Included in the Americas’ costs are all research and development costs including the costs associated with the Company’s India operations. The following table presents the revenues, expenses and operating income by reportable segment for the three and nine months ended September 30, 2015 and 2014 (in thousands): Three Months Ended September 30, 2015 2014 Americas EMEA APAC Consolidated Americas EMEA APAC Consolidated Revenue: License $ 16,977 $ 1,347 $ 806 $ 19,130 $ 15,650 $ 589 $ 706 $ 16,945 Services 93,513 14,700 4,336 112,549 78,452 13,139 6,927 98,518 Hardware and other 9,628 782 215 10,625 9,317 525 303 10,145 Total revenue 120,118 16,829 5,357 142,304 103,419 14,253 7,936 125,608 Costs and Expenses: Cost of revenue 47,305 7,891 2,900 58,096 42,970 7,312 3,582 53,864 Operating expenses 34,630 2,893 1,028 38,551 30,168 3,242 1,158 34,568 Depreciation and amortization 1,776 136 65 1,977 1,531 82 62 1,675 Total costs and expenses 83,711 10,920 3,993 98,624 74,669 10,636 4,802 90,107 Operating income $ 36,407 $ 5,909 $ 1,364 $ 43,680 $ 28,750 $ 3,617 $ 3,134 $ 35,501 Nine Months Ended September 30, 2015 2014 Americas EMEA APAC Consolidated Americas EMEA APAC Consolidated Revenue: Software license $ 49,754 $ 6,995 $ 1,453 $ 58,202 $ 41,606 $ 6,660 $ 3,775 $ 52,041 Services 264,288 43,404 13,404 321,096 223,240 37,854 17,856 278,950 Hardware and other 33,189 1,910 539 35,638 28,561 1,329 820 30,710 Total revenue 347,231 52,309 15,396 414,936 293,407 45,843 22,451 361,701 Costs and Expenses: Cost of revenue 140,957 25,437 8,703 175,097 121,004 22,339 10,643 153,986 Operating expenses 98,424 10,564 3,277 112,265 90,154 11,361 3,496 105,011 Depreciation and amortization 5,047 361 248 5,656 4,239 229 184 4,652 Total costs and expenses 244,428 36,362 12,228 293,018 215,397 33,929 14,323 263,649 Operating income $ 102,803 $ 15,947 $ 3,168 $ 121,918 $ 78,010 $ 11,914 $ 8,128 $ 98,052 License revenues related to the Company’s warehouse and non-warehouse product groups for the three and nine months ended September 30, 2015 and 2014 are as follows (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2015 2014 2015 2014 Warehouse $ 13,140 $ 8,876 $ 35,060 $ 28,917 Non-Warehouse 5,990 8,069 23,142 23,124 Total software license revenue $ 19,130 $ 16,945 $ 58,202 $ 52,041 The Company’s services revenues, which consist of fees generated from professional services and customer support and software enhancements related to its software products, for the three and nine months ended September 30, 2015 and 2014 are as follows (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2015 2014 2015 2014 Professional services $ 80,994 $ 69,398 $ 230,201 $ 194,522 Customer support and software enhancements 31,555 29,120 90,895 84,428 Total services revenue $ 112,549 $ 98,518 $ 321,096 $ 278,950 |