Operating Segments | 8. Operating Segments The Company manages its business by geographic segment. The Company has three geographic reportable segments: North America and Latin America (the “Americas”); Europe, Middle East and Africa (“EMEA”); and Asia Pacific (“APAC”). All segments derive revenue from the sale and implementation of the Company’s supply chain commerce solutions. The individual products sold by the segments are similar in nature and are all designed to help companies manage the effectiveness and efficiency of their supply chain commerce. The Company uses the same accounting policies for each reportable segment. The chief executive officer and interim chief financial officer evaluate performance based on revenue and operating results for each reportable segment. The Americas segment charges royalty fees to the other segments based on software licenses sold by those reportable segments. The royalties, which totaled approximately $0.8 million and $0.6 million for the three months ended June 30, 2016 and 2015, respectively, and approximately $1.2 million and $1.6 million for the six months ended June 30, 2016 and 2015, respectively, are included in cost of revenue for each segment with a corresponding reduction in America’s cost of revenue. The revenues represented below are from external customers only. The geographical-based costs consist of costs of professional services personnel, direct sales and marketing expenses, cost of infrastructure to support the employees and customer base, billing and financial systems, management and general and administrative support. There are certain corporate expenses included in the Americas segment that are not charged to the other segments, including research and development, certain marketing and general and administrative costs that support the global organization, and the amortization of acquired developed technology. Included in the Americas’ costs are all research and development costs including the costs associated with the Company’s India operations. The following table presents the revenues, expenses and operating income by reportable segment for the three and six months ended June 30, 2016 and 2015 (in thousands): Three Months Ended June 30, 2016 2015 Americas EMEA APAC Consolidated Americas EMEA APAC Consolidated Revenue: Software license $ 17,261 $ 2,236 $ 1,134 $ 20,631 $ 17,294 $ 2,115 $ 349 $ 19,758 Services 99,993 15,400 4,440 119,833 88,563 14,504 4,277 107,344 Hardware and other 13,764 549 115 14,428 11,297 556 154 12,007 Total revenue 131,018 18,185 5,689 154,892 117,154 17,175 4,780 139,109 Costs and Expenses: Cost of revenue 50,945 8,387 3,185 62,517 47,251 8,639 2,874 58,764 Operating expenses 33,885 2,808 1,148 37,841 32,013 3,908 1,152 37,073 Depreciation and amortization 2,062 136 68 2,266 1,676 112 110 1,898 Total costs and expenses 86,892 11,331 4,401 102,624 80,940 12,659 4,136 97,735 Operating income $ 44,126 $ 6,854 $ 1,288 $ 52,268 $ 36,214 $ 4,516 $ 644 $ 41,374 Six Months Ended June 30, 2016 2015 Americas EMEA APAC Consolidated Americas EMEA APAC Consolidated Revenue: Software license $ 36,293 $ 2,972 $ 1,973 $ 41,238 $ 32,777 $ 5,648 $ 647 $ 39,072 Services 197,371 29,869 8,856 236,096 170,775 28,704 9,068 208,547 Hardware and other 26,161 1,030 227 27,418 23,561 1,128 324 25,013 Total revenue 259,825 33,871 11,056 304,752 227,113 35,480 10,039 272,632 Costs and Expenses: Cost of revenue 105,184 16,072 6,074 127,330 93,652 17,546 5,803 117,001 Operating expenses 68,997 6,232 2,354 77,583 63,794 7,671 2,249 73,714 Depreciation and amortization 4,064 274 134 4,472 3,271 225 183 3,679 Total costs and expenses 178,245 22,578 8,562 209,385 160,717 25,442 8,235 194,394 Operating income $ 81,580 $ 11,293 $ 2,494 $ 95,367 $ 66,396 $ 10,038 $ 1,804 $ 78,238 License revenues related to the Company’s warehouse and non-warehouse product groups for the three and six months ended June 30, 2016 and 2015 are as follows (in thousands): Three Months Ended June 30, Six Months Ended June 30, 2016 2015 2016 2015 Warehouse $ 12,003 $ 10,995 $ 25,454 $ 21,920 Non-Warehouse 8,628 8,763 15,784 17,152 Total software license revenue $ 20,631 $ 19,758 $ 41,238 $ 39,072 The Company’s services revenues, which consist of fees generated from professional services and customer support and software enhancements related to its software products, for the three and six months ended June 30, 2016 and 2015 are as follows (in thousands): Three Months Ended June 30, Six Months Ended June 30, 2016 2015 2016 2015 Professional services $ 86,992 $ 76,548 $ 171,498 $ 149,207 Customer support and software enhancements 32,841 30,796 64,598 59,340 Total services revenue $ 119,833 $ 107,344 $ 236,096 $ 208,547 |