Operating Segments | 8. Operating Segments We manage our business by geographic segment. We have three geographic reportable segments: North America and Latin America (the “Americas”); Europe, Middle East and Africa (EMEA); and Asia Pacific (APAC). All segments derive revenue from the sale and implementation of our supply chain commerce solutions. The individual products sold by the segments are similar in nature and are all designed to help companies manage the effectiveness and efficiency of their supply chain commerce. We use the same accounting policies for each reportable segment. The chief executive officer and chief financial officer evaluate performance based on revenue and operating results for each reportable segment. The Americas segment charges royalty fees to the other segments based on software licenses sold by those reportable segments. The royalties, which totaled approximately $1.0 million and $2.7 million for the three months ended March 31, 2018 and 2017, respectively, are included in cost of revenue for each segment with a corresponding reduction in the Americas segment’s cost of revenue. The revenues represented below are from external customers only. The geographical-based costs consist of costs of professional services personnel, direct sales and marketing expenses, cost of infrastructure to support the employees and customer base, billing and financial systems, management and general and administrative support. There are certain corporate expenses included in the Americas segment that are not charged to the other segments, including research and development, certain marketing and general and administrative costs that support the global organization, and the amortization of acquired developed technology. Included in the Americas segment’s costs are all research and development costs, including the costs associated with our India operations. The following table presents the revenues, expenses and operating income by reportable segment for the three months ended March 31, 2018 and 2017 (in thousands): Three Months Ended March 31, 2018 2017 Americas EMEA APAC Consolidated Americas EMEA APAC Consolidated Revenue: Software license $ 3,491 $ 1,800 $ 2,264 $ 7,555 $ 10,625 $ 9,373 $ 1,279 $ 21,277 Cloud subscriptions 4,103 366 - 4,469 1,496 - - 1,496 Maintenance 29,442 5,016 1,939 36,397 27,629 4,024 1,723 33,376 Services 64,188 11,982 2,587 78,757 65,806 9,963 4,012 79,781 Hardware 3,391 - - 3,391 7,559 - - 7,559 Total revenue 104,615 19,164 6,790 130,569 113,115 23,360 7,014 143,489 Costs and Expenses: Cost of revenue 44,147 10,013 3,634 57,794 48,588 9,391 3,642 61,621 Operating expenses 38,193 3,489 1,061 42,743 33,736 3,086 1,064 37,886 Depreciation and amortization 1,957 187 58 2,202 2,078 129 55 2,262 Total costs and expenses 84,297 13,689 4,753 102,739 84,402 12,606 4,761 101,769 Operating income $ 20,318 $ 5,475 $ 2,037 $ 27,830 $ 28,713 $ 10,754 $ 2,253 $ 41,720 The majority of our software license revenue (70-80%) relates to our warehouse management product group. Cloud subscriptions revenue primarily relates to our Manhattan Active omnichannel and transportation management solutions. |