Operating Segments | 8. Operating Segments We manage our business by geographic segment, and have three geographic reportable segments: North and Latin America (the “Americas”); Europe, the Middle East and Africa (EMEA); and Asia Pacific (APAC). All segments derive revenue from the sale and implementation of our supply chain commerce solutions. The individual products sold by the segments are similar in nature and are all designed to help companies manage the effectiveness and efficiency of their supply chain commerce. We use the same accounting policies for each reportable segment. The chief executive officer and chief financial officer evaluate performance based on revenue and operating results for each reportable segment. The Americas segment charges royalty fees to the other segments based on software licenses and cloud subscriptions sold by those reportable segments. The royalties, which totaled approximately $1.4 million and $1.0 million for the quarters ended September 30, 2018 and 2017, respectively, and approximately $3.0 million and $5.4 million for the nine months ended September 30, 2018 and 2017, respectively, are included in costs of revenue for each segment with a corresponding reduction in the Americas segment’s cost of revenue. The revenues represented below are from external customers only. The geography-based costs consist of costs for professional services personnel, direct sales and marketing expenses, infrastructure costs to support the employee and customer base, billing and financial systems, management and general and administrative support. Certain corporate expenses included in the Americas segment are not charged to the other segments. Such expenses include research and development, certain marketing and general and administrative costs that support the global organization, and the amortization of acquired developed technology. Costs in the Americas segment include all research and development costs, including the costs associated with our operations in India. The following table presents our revenues, expenses and operating income by reportable segment for the three and nine months ended September 30, 2018 and 2017 (in thousands): Three Months Ended September 30, 2018 2017 Americas EMEA APAC Consolidated Americas EMEA APAC Consolidated Revenue: Software license $ 7,456 $ 2,743 $ 1,327 $ 11,526 $ 12,364 $ 2,002 $ 1,894 $ 16,260 Cloud subscriptions 5,650 673 132 6,455 2,378 156 - 2,534 Maintenance 29,761 5,268 2,148 37,177 29,178 5,088 2,072 36,338 Services 67,973 12,487 3,676 84,136 67,409 11,207 5,595 84,211 Hardware 3,046 10 1 3,057 13,504 - 36 13,540 Total revenue 113,886 21,181 7,284 142,351 124,833 18,453 9,597 152,883 Costs and Expenses: Cost of revenue 47,099 10,440 3,647 61,186 50,777 8,493 3,802 63,072 Operating expenses 38,655 3,151 1,084 42,890 32,746 2,701 1,070 36,517 Depreciation and amortization 1,932 177 70 2,179 2,092 131 52 2,275 Restructuring charge - - - - (77 ) - - (77 ) Total costs and expenses 87,686 13,768 4,801 106,255 85,538 11,325 4,924 101,787 Operating income $ 26,200 $ 7,413 $ 2,483 $ 36,096 $ 39,295 $ 7,128 $ 4,673 $ 51,096 Nine Months Ended September 30, 2018 2017 Americas EMEA APAC Consolidated Americas EMEA APAC Consolidated Revenue: Software license $ 19,599 $ 7,357 $ 5,098 $ 32,054 $ 35,858 $ 17,076 $ 4,667 $ 57,601 Cloud subscriptions 14,623 1,441 237 16,301 6,252 156 - 6,408 Maintenance 88,340 15,898 6,329 110,567 86,218 13,816 5,639 105,673 Services 198,352 36,995 9,813 245,160 201,820 32,782 14,717 249,319 Hardware 10,532 10 167 10,709 31,458 11 43 31,512 Total revenue 331,446 61,701 21,644 414,791 361,606 63,841 25,066 450,513 Costs and Expenses: Cost of revenue 135,662 31,614 10,785 178,061 149,112 26,715 11,179 187,006 Operating expenses 116,828 10,382 3,293 130,503 99,625 8,743 3,256 111,624 Depreciation and amortization 5,849 565 202 6,616 6,313 392 158 6,863 Restructuring charge - - - - 2,831 114 - 2,945 Total costs and expenses 258,339 42,561 14,280 315,180 257,881 35,964 14,593 308,438 Operating income $ 73,107 $ 19,140 $ 7,364 $ 99,611 $ 103,725 $ 27,877 $ 10,473 $ 142,075 The majority of our software license revenue (70-80%) relates to our warehouse management product group. Cloud subscriptions revenue primarily relates to our Manhattan Active omnichannel and transportation management solutions. |