Manhattan Associates (MANH) 10-Q 27 Jul 20 2020 Q2 Quarterly report Financial data

Document and Entity Information

Document and Entity Information - shares	6 Months Ended
	Jun. 30, 2020	Jul. 22, 2020
Cover [Abstract]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Jun. 30, 2020
Document Fiscal Year Focus	2020
Document Fiscal Period Focus	Q2
Entity Registrant Name	MANHATTAN ASSOCIATES, INC.
Trading Symbol	MANH
Entity Central Index Key	0001056696
Current Fiscal Year End Date	--12-31
Entity Incorporation, State or Country Code	2Q
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Common Stock, Shares Outstanding		63,521,369
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Shell Company	false
Document Quarterly Report	true
Document Transition Report	false
Entity File Number	0-23999
Entity Tax Identification Number	58-2373424
Entity Address, Address Line One	2300 Windy Ridge Parkway
Entity Address, Address Line Two	Tenth Floor
Entity Address, City or Town	Atlanta
Entity Address, State or Province	GA
Entity Address, Postal Zip Code	30339
City Area Code	770
Local Phone Number	955-7070
Title of each class	Common stock
Name of each exchange on which registered	NASDAQ

Condensed Consolidated Balance

Condensed Consolidated Balance Sheets - USD ($) $ in Thousands	Jun. 30, 2020	Dec. 31, 2019
Current assets:
Cash and cash equivalents	$ 123,638	$ 110,678
Accounts receivable, net of allowance of $4,078 and $2,826, at June 30, 2020 and December 31, 2019, respectively	108,099	100,937
Prepaid expenses and other current assets	20,022	20,426
Total current assets	251,759	232,041
Property and equipment, net	19,458	22,725
Operating lease right-of-use assets	31,791	35,896
Goodwill, net	62,237	62,237
Deferred income taxes	2,529	6,814
Other assets	12,615	12,566
Total assets	380,389	372,279
Current liabilities:
Accounts payable	16,262	20,561
Accrued compensation and benefits	27,779	45,991
Accrued and other liabilities	19,184	19,325
Deferred revenue	118,795	94,371
Income taxes payable	1,401	1,348
Total current liabilities	183,421	181,596
Operating lease liabilities, long-term	28,431	32,416
Other non-current liabilities	15,759	15,989
Shareholders' equity:
Preferred stock, no par value; 20,000,000 shares authorized, no shares issued or outstanding in 2020 and 2019
Common stock, $0.01 par value; 200,000,000 shares authorized; 63,518,968 and 63,456,986 shares issued and outstanding at June 30, 2020 and December 31, 2019, respectively	635	635
Retained earnings	173,125	159,490
Accumulated other comprehensive loss	(20,982)	(17,847)
Total shareholders' equity	152,778	142,278
Total liabilities and shareholders' equity	$ 380,389	$ 372,279

Condensed Consolidated Balanc_2

Condensed Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Jun. 30, 2020	Dec. 31, 2019
Statement Of Financial Position [Abstract]
Accounts receivable, allowance	$ 4,078	$ 2,826
Preferred stock, par value
Preferred stock, shares authorized	20,000,000	20,000,000
Preferred stock, shares issued	0	0
Preferred stock, shares outstanding	0	0
Common stock, par value	$ 0.01	$ 0.01
Common stock, shares authorized	200,000,000	200,000,000
Common stock, shares issued	63,518,968	63,456,986
Common stock, shares outstanding	63,518,968	63,456,986

Condensed Consolidated Statemen

Condensed Consolidated Statements of Income - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Total revenue	$ 135,630	$ 154,341	$ 289,533	$ 302,745
Total costs	63,025	71,578	137,856	138,748
Research and development	19,931	21,997	43,259	43,210
Sales and marketing	9,709	14,520	22,797	29,301
General and administrative	14,016	16,805	30,130	31,855
Depreciation and amortization	2,257	1,859	4,603	3,773
Total costs and expenses	108,938	126,759	238,645	246,887
Operating income	26,692	27,582	50,888	55,858
Other (loss) income, net	(158)	(71)	1,262	(442)
Income before income taxes	26,534	27,511	52,150	55,416
Income tax provision	7,330	6,586	10,416	13,519
Net income	$ 19,204	$ 20,925	$ 41,734	$ 41,897
Basic earnings per share	$ 0.30	$ 0.32	$ 0.66	$ 0.65
Diluted earnings per share	$ 0.30	$ 0.32	$ 0.65	$ 0.64
Weighted average number of shares:
Basic	63,509	64,623	63,550	64,765
Diluted	64,126	65,093	64,234	65,148
Cloud Subscriptions
Total revenue	$ 18,503	$ 9,009	$ 35,763	$ 16,868
Software License
Total revenue	5,681	11,721	15,416	24,135
Total costs	591	623	1,146	1,215
Maintenance
Total revenue	35,898	37,323	71,642	73,422
Services
Total revenue	71,778	93,951	159,184	182,582
Hardware
Total revenue	3,770	2,337	7,528	5,738
Cloud Subscriptions, Maintenance and Services
Total costs	$ 62,434	$ 70,955	$ 136,710	$ 137,533

Consolidated Statements of Comp

Consolidated Statements of Comprehensive Income - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Statement Of Income And Comprehensive Income [Abstract]
Net income	$ 19,204	$ 20,925	$ 41,734	$ 41,897
Foreign currency translation adjustment	336	(22)	(3,135)	237
Comprehensive income	$ 19,540	$ 20,903	$ 38,599	$ 42,134

Condensed Consolidated Statem_2

Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019
Operating activities:
Net income	$ 41,734	$ 41,897
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	4,603	3,773
Equity-based compensation	15,056	15,644
Loss (gain) on disposal of equipment	10	(121)
Deferred income taxes	4,234	272
Unrealized foreign currency (gain) loss	(741)	156
Changes in operating assets and liabilities:
Accounts receivable, net	(7,469)	(312)
Other assets	(619)	(6,144)
Accounts payable, accrued and other liabilities	(21,787)	4,238
Income taxes	568	(3,145)
Deferred revenue	24,799	16,149
Net cash provided by operating activities	60,388	72,407
Investing activities:
Purchase of property and equipment	(1,752)	(3,305)
Net maturities of investments		1,439
Net cash used in investing activities	(1,752)	(1,866)
Financing activities:
Purchase of common stock	(43,155)	(50,238)
Net cash used in financing activities	(43,155)	(50,238)
Foreign currency impact on cash	(2,521)	(28)
Net change in cash and cash equivalents	12,960	20,275
Cash and cash equivalents at beginning of period	110,678	99,126
Cash and cash equivalents at end of period	$ 123,638	$ 119,401

Condensed Consolidated Statem_3

Condensed Consolidated Statements of Shareholders' Equity - USD ($) $ in Thousands	Total	Common Stock	Additional Paid-In Capital	Retained Earnings	Accumulated Other Comprehensive Loss
Balance at Dec. 31, 2018	$ 147,147	$ 649		$ 163,359	$ (16,861)
Balance (in shares) at Dec. 31, 2018		64,860,419
Repurchase of common stock	(50,238)	$ (9)	$ (15,641)	(34,588)
Repurchase of common stock (in shares)		(873,198)
Restricted stock units issuance		$ 3	(3)
Restricted stock units issuance (in shares)		334,846
Equity-based compensation	15,644		15,644
Foreign currency translation adjustment	237				237
Net income	41,897			41,897
Balance at Jun. 30, 2019	154,687	$ 643		170,668	(16,624)
Balance (in shares) at Jun. 30, 2019		64,322,067
Balance at Mar. 31, 2019	145,400	$ 646		161,356	(16,602)
Balance (in shares) at Mar. 31, 2019		64,593,909
Repurchase of common stock	(20,078)	$ (3)	(8,462)	(11,613)
Repurchase of common stock (in shares)		(303,292)
Restricted stock units issuance (in shares)		31,450
Equity-based compensation	8,462		8,462
Foreign currency translation adjustment	(22)				(22)
Net income	20,925			20,925
Balance at Jun. 30, 2019	154,687	$ 643		170,668	(16,624)
Balance (in shares) at Jun. 30, 2019		64,322,067
Balance at Dec. 31, 2019	142,278	$ 635		159,490	(17,847)
Balance (in shares) at Dec. 31, 2019		63,456,986
Repurchase of common stock	(43,155)	$ (6)	(15,050)	(28,099)
Repurchase of common stock (in shares)		(557,938)
Restricted stock units issuance		$ 6	(6)
Restricted stock units issuance (in shares)		619,920
Equity-based compensation	15,056		15,056
Foreign currency translation adjustment	(3,135)				(3,135)
Net income	41,734			41,734
Balance at Jun. 30, 2020	152,778	$ 635		173,125	(20,982)
Balance (in shares) at Jun. 30, 2020		63,518,968
Balance at Mar. 31, 2020	125,869	$ 635		146,552	(21,318)
Balance (in shares) at Mar. 31, 2020		63,495,687
Repurchase of common stock	(123)		(7,492)	7,369
Repurchase of common stock (in shares)		(1,829)
Restricted stock units issuance (in shares)		25,110
Equity-based compensation	7,492		$ 7,492
Foreign currency translation adjustment	336				336
Net income	19,204			19,204
Balance at Jun. 30, 2020	$ 152,778	$ 635		$ 173,125	$ (20,982)
Balance (in shares) at Jun. 30, 2020		63,518,968

Basis of Presentation and Princ

Basis of Presentation and Principles of Consolidation	6 Months Ended
	Jun. 30, 2020
Organization Consolidation And Presentation Of Financial Statements [Abstract]
Basis of Presentation and Principles of Consolidation	1. Basis of Presentation and Principles of Consolidation Basis of Presentation The accompanying unaudited condensed consolidated financial statements of Manhattan Associates, Inc. and its subsidiaries (the “Company,” “we,” “us,” “our,” or “Manhattan”) have been prepared in accordance with accounting principles generally accepted in the United States (GAAP) for interim financial information, with the instructions to Form 10-Q and with Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required for complete financial statements. In the opinion of management, these condensed consolidated financial statements contain all normal recurring adjustments considered necessary for a fair presentation of our financial position at June 30, 2020, the results of operations for the three and six months ended June 30, 2020 and 2019, and cash flows for the six months ended June 30, 2020 and 2019. The results for the three and six months ended June 30, 2020 are not necessarily indicative of the results to be expected for the full year or any other interim period. These statements should be read in conjunction with our audited consolidated financial statements and management’s discussion and analysis included in our annual report on Form 10-K for the year ended December 31, 2019. Principles of Consolidation The accompanying condensed consolidated financial statements include our accounts and the accounts of our wholly owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation. New Accounting Pronouncements Adopted in Fiscal Year 2020 Credit Impairment In June 2016, the Financial Accounting Standards Board (FASB) issued Accounting Standard Update (ASU) No. 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, which requires the measurement and recognition of expected credit losses for financial assets held at amortized cost, including trade receivables. ASU No. 2016-13 replaces the existing incurred loss impairment model with an expected loss model that requires the use of forward-looking information to calculate credit loss estimates. This guidance is effective for annual reporting periods beginning after December 15, 2019, with early adoption permitted. On January 1, 2020, we adopted ASU 2016-13 using the modified retrospective method applied for all financial assets measured at amortized cost. Our analysis involved utilizing a model of internal historical losses data. In estimating the allowance for credit losses, we considered the age of the accounts receivable, our historical write-offs, and the historical creditworthiness of the customer, among other factors. Should any of these factors change, the estimates made by us will also change accordingly, which could affect the level of our future allowances. We also analyzed future expected credit losses given ever present changes to future risks in projected economic conditions and future risks of customer collection. The net impact of the adoption of ASU 2016-13 was immaterial on our consolidated financial statements. New Accounting Pronouncements Not Yet Adopted Income Taxes In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes. The new guidance eliminates certain exceptions related to the approach for intraperiod tax allocation, the methodology for calculating taxes during the quarters and the recognition of deferred tax liabilities for outside basis differences. This guidance also simplifies aspects of the accounting for franchise taxes and changes in tax laws or rates, as well as clarifies the accounting for transactions that result in a step-up in the tax basis of goodwill. ASU 2019-12 is effective for the Company beginning January 1, 2021 and would require us to recognize a cumulative effect adjustment to the opening balance of reinvested earnings, if applicable. We do not expect our adoption of this guidance to have a material impact on our consolidated financial statements.

Revenue Recognition

Revenue Recognition	6 Months Ended
	Jun. 30, 2020
Revenue Recognition [Abstract]
Revenue Recognition	2. Revenue Recognition We recognize revenue when we transfer control of the promised products or services to our customers, in an amount that reflects the consideration we expect to be entitled to in exchange for those products or services. We derive our revenue from software licenses, cloud subscriptions, customer support services and software enhancements (“maintenance”), implementation and training services, and sales of hardware. We exclude sales and usage-based taxes from revenue. Nature of Products and Services Our perpetual software licenses provide the customer with a right to use the software as it exists at the time of purchase. We recognize revenue for distinct software licenses once the license period has begun and we have made the software available to the customer. Cloud subscriptions includes software as a service (SaaS) and arrangements which provide customers with the right to use our software within a cloud-based environment that we provide and manage where the customer does not have the right to take possession of the software without significant penalty. SaaS and hosting revenues are recognized ratably over the contract period. For contracts that include a perpetual license and hosting services, we generally consider the arrangement as an overall service, recognized over the initial hosting term. The software license fee typically due at the outset of the arrangement is not payable again if the customer renews the hosting services, so that the customer’s option to renew the hosting services is a material right, the revenue from which, if the option is exercised, we will recognize over the applicable renewal period. Our perpetual software licenses are typically sold with maintenance under which we provide a comprehensive 24 hours per day, 365 days per year program that provides customers with software upgrades, when and if available, which include additional or improved functionality and technological advances incorporating emerging supply chain and industry initiatives. Revenue related to maintenance is generally paid in advance and recognized ratably over the term of the agreement, typically twelve months. Our services revenue consists of fees generated from implementation, training, and application managed services, including reimbursements of out-pocket expenses in connection with our implementation services. Implementation services include system planning, design, configuration, testing, and other software implementation support, and are typically optional and distinct from our software. Following implementation, customers may purchase application managed services to support and maintain our software. Fees for our services are separately priced and are generally billed on an hourly basis, and revenue is recognized over time as the services are performed. In certain situations, we render professional services under agreements based upon a fixed fee for portions of or all of the engagement. Revenue related to fixed-fee-based services contracts is recognized over time based on the proportion performed. As part of a complete solution, our customers periodically purchase hardware products developed and manufactured by third parties from us for use with the software licenses purchased from us. These products include computer hardware, radio frequency terminal networks, radio frequency identification (RFID) chip readers, bar code printers and scanners, and other peripherals. As we do not physically control the hardware that we sell, we are acting as an agent in the transaction and recognize our hardware revenue net of related cost. We recognize hardware revenue when control is transferred to the customer upon shipment. Significant Judgements Our contracts with customers typically contain promises to transfer multiple products and services to a customer. Judgement is required to determine whether each product and service is considered to be a distinct performance obligation that should be accounted for separately under the contract. We allocate the transaction price to the distinct performance obligations based on relative standalone selling price (SSP). We estimate SSP based on the prices charged to customers, or by using information such as market conditions and other observable inputs. However, the selling price of our software licenses is highly variable. Thus, we estimate SSP for software licenses using the residual approach, determined based on total transaction price less the SSP of other goods and services promised in the contract. Contract Balances Timing of invoicing to customers may differ from timing of revenue recognition. Payment terms for our software licenses vary. We have an established history of collecting under the terms of our software license contracts without providing refunds or concessions to our customers. Cloud subscriptions and maintenance are typically billed annually in advance. Services are typically billed monthly as performed. In instances where the timing of revenue recognition differs from the timing of invoicing, we have determined that our contracts generally do not include a significant financing component. The primary purpose of our invoicing terms is to provide customers with predictable ways to purchase our software and services, not to provide or receive financing. Additionally, we are applying the practical expedient to exclude from consideration any contracts with payment terms of one year or less as we rarely offer terms extending beyond one year. Deferred revenue mainly represents amounts collected prior to having completed performance of maintenance, cloud subscriptions and professional services. In the three and six months ended June 30, 2020, we recognized $27.1 million and $69.4 million No revenue was recognized during the three and six months ended June 30, 2020 from performance obligations that were satisfied in prior periods. Remaining Performance Obligations As of June 30, 2020, approximately $225.5 million of revenue is expected to be recognized from remaining performance obligations for cloud subscriptions, maintenance contracts, and application managed services with a non-cancelable term greater than 1 year (including deferred revenue as well as amounts that will be invoiced and recognized as revenue in future periods). We expect to recognize revenue on approximately 50% of these remaining performance obligations over the next 24 months with the balance recognized thereafter. We have elected not to provide disclosures regarding remaining performance obligations for contracts with a term of 1 year or less. Returns and Allowances We have not experienced significant returns or warranty claims to date and, as a result, have not recorded a provision for the cost of returns and product warranty claims. We record an allowance for doubtful accounts based on historical experience of write-offs and a detailed assessment of accounts receivable. Additions to the allowance for credit losses generally represent a sales allowance on services revenue, which are recorded to operations as a reduction to services revenue. The total amount charged to operations was $1.4 million and $0.9 million for the three months ended June 30, 2020 and 2019, respectively, and $2.7 million and $1.8 million for the six months ended June 30, 2020 and 2019, respectively. Our analysis involved utilizing a model of internal historical losses data. In estimating the allowance for credit losses, we considered the age of the accounts receivable, our historical write-offs, and the historical creditworthiness of the customer, among other factors. Should any of these factors change, the estimates made by us will also change accordingly, which could affect the level of our future allowances. We also analyzed future expected credit losses given ever present changes to future risks in projected economic conditions and future risks of customer collection. Deferred Commissions We consider sales commissions to be incremental costs of obtaining a contract with a customer. We defer and recognize an asset for sales commissions related to performance obligations with an expected period of benefit of more than one year. We apply the practical expedient to expense sales commissions when the amortization period would have been one year or less. Deferred commissions were $10.5 million as of June 30, 2020, of which $7.5 million is included in other assets and $3.0 million is included in prepaid expenses and other current assets. Sales commission expense is included in Sales and Marketing expense in the accompanying Consolidated Statements of Income. Amortization of sales commissions was $0.7 million and $0.4 million for the three months ended June 30, 2020 and 2019, respectively, and $1.4 million and $0.8 million for the six months ended June 30, 2020 and 2019, respectively. No impairment losses were recognized during the periods.

Fair Value Measurement

Fair Value Measurement	6 Months Ended
	Jun. 30, 2020
Fair Value Disclosures [Abstract]
Fair Value Measurement	3. Fair Value Measurement We measure our investments based on a fair value hierarchy disclosure framework that prioritizes and ranks the level of market price observability used in measuring assets and liabilities at fair value. Market price observability is affected by a number of factors, including the type of asset or liability and its characteristics. This hierarchy prioritizes the inputs into three broad levels as follows: • Level 1–Quoted prices in active markets for identical instruments. • Level 2–Quoted prices for similar instruments in active markets; quoted prices for identical or similar instruments in markets that are not active; and model-derived valuations in which all significant inputs and significant value drivers are observable in active markets. • Level 3–Valuations derived from valuation techniques in which one or more significant inputs or significant value drivers are unobservable. Investments with maturities of 90 days or less from the date of purchase are classified as cash equivalents; investments with maturities of greater than 90 days from the date of purchase but less than one year are generally classified as short-term investments; and investments with maturities of one year or greater from the date of purchase are generally classified as long-term investments. Unrealized holding gains and losses are reflected as a net amount in a separate component of shareholders’ equity until realized. For the purposes of computing realized gains and losses, cost is determined on a specific identification basis. At June 30, 2020, our cash and cash equivalents were $113.1 million and $10.5 million, respectively. We had neither short-term investments nor long-term investments at June 30, 2020. Cash equivalents consist of highly liquid money market funds. For money market funds, we use quoted prices from active markets that are classified at Level 1, the highest level of observable input in the disclosure hierarchy framework. We had no investments classified at Level 2 or Level 3 at June 30, 2020.

Leases

Leases	6 Months Ended
	Jun. 30, 2020
Leases [Abstract]
Leases	4. Leases We lease our facilities and some of our equipment under noncancelable operating lease arrangements that expire at various dates through 2029. For a few of our facility leases, we have certain options to extend the lease term for up to 10 years, at our sole discretion. We have no finance leases. We present below the operating lease right-of-use assets and lease liabilities as of June 30, 2020 (in thousands): June 30, 2020 ASSETS Operating lease right-of-use assets $ 31,791 LIABILITIES Operating lease liabilities, current (included in accrued and other liabilities) $ 6,554 Operating lease liabilities, long-term 28,431 Total operating lease liabilities $ 34,985 Aggregate future minimum lease payments under noncancelable operating leases as of June 30, 2020 are as follows (in thousands): Year Ending December 31, 2020 (excluding the six months ended June 30, 2020) $ 3,370 2021 6,777 2022 6,286 2023 6,439 2024 6,252 Thereafter 13,091 Total minimum payments required 42,215 Less short-term leases - Less imputed interest (7,230 ) Total operating lease liabilities $ 34,985 The total lease cost for the three and six months ended June 30, 2020 was $2.0 and $4.0 million, respectively. Total lease cost for the three months ended June 30, 2020 consisted of $1.9 million of operating lease costs, and $0.1 million of short-term lease costs. For the six months ended June 30, 2020, total lease cost consisted of $3.8 million of operating lease costs, and $0.2 of short-term lease costs. Total lease costs for the three and six months ended June 30, 2019 was $2.2 million and $4.2 million, respectively. Total lease cost for the three months ended June 30, 2019 consisted of $2.1 million of operating lease costs, and $0.1 million of short-term lease costs. For the six months ended June 30, 2019, total lease cost consisted of $4.0 million of operating lease cost, and $0.2 million of short-term lease costs. Our variable lease costs for the three and six months ended June 30, 2020 and 2019 were immaterial. Other information related to operating leases are as follows: Weighted average remaining lease term 6.4 years Weighted average discount rate 4 % Supplemental cash flow information - operating cash flows (in thousands): Cash paid for amounts included in the measurement of lease liabilities Operating cash flows for operating leases $ 3,673

Equity-Based Compensation

Equity-Based Compensation	6 Months Ended
	Jun. 30, 2020
Disclosure Of Compensation Related Costs Sharebased Payments [Abstract]
Equity-Based Compensation	5. Equity-Based Compensation We granted 20,834 and 26,512 restricted stock units (RSUs) during the three months ended June 30, 2020 and 2019, respectively, and granted 532,467 and 938,731 RSUs during the six months ended June 30, 2020 and 2019, respectively. Equity-based compensation expense related to RSUs was $7.5 million and $8.5 million during the three months ended June 30, 2020 and 2019 , respectively , and $ million and $ million during the six months ended June 30, 2020 and 2019, respectively . We present below a summary of changes during the six months ended June 30, 2020 in our unvested units of restricted stock: Number of shares/units Outstanding at December 31, 2019 1,496,693 Granted 532,467 Vested (505,986 ) Forfeited (26,839 ) Outstanding at June 30, 2020 1,496,335

Income Taxes

Income Taxes	6 Months Ended
	Jun. 30, 2020
Income Tax Disclosure [Abstract]
Income Taxes	6. Income Taxes Our effective tax rate was 27.6% and 23.9% for the three months ended June 30, 2020 and 2019, respectively, and 20.0% and 24.4% for the six months ended June 30, 2020 and 2019, respectively. The increase in the effective tax rate for the three months ended June 30, 2020 is due to an increase in non-deductible equity-based compensation, reduction in expected business credits and deductions, and a decrease of $0.1 million in excess tax benefits on restricted stock vestings. The decrease in the effective tax rate for the six months ended June 30, 2020 is due to an increase of $3.7 million in excess tax benefits on restricted stock vestings, partially offset by an increase in non-deductible equity-based compensation, and reduction in expected business credits and deductions. We apply the provisions for income taxes related to, among other things, accounting for uncertain tax positions and disclosure requirements in accordance with Accounting Standards Classification (ASC) 740, Income Taxes. For the three months ended June 30, 2020, there were no material changes to our uncertain tax positions. There has been no change to our policy that recognizes potential interest and penalties related to uncertain tax positions within our global operations in income tax expense. We conduct business globally and, as a result, file income tax returns in the U.S. federal jurisdiction and various state and foreign jurisdictions. In the normal course of business, Manhattan is subject to examination by taxing authorities throughout the world. We are no longer subject to the U.S. federal, substantially all state and local income tax examinations and substantially all non-U.S. income tax examinations for years before 2012.

Basic and Diluted Net Income Pe

Basic and Diluted Net Income Per Share	6 Months Ended
	Jun. 30, 2020
Earnings Per Share [Abstract]
Basic and Diluted Net Income Per Share	7. Basic and Diluted Net Income Per Share Basic net income per share is computed using net income divided by the weighted average number of shares of common stock outstanding (“Weighted Shares”) for the period presented. Diluted net income per share is computed using net income divided by Weighted Shares and the treasury stock method effect of common equivalent shares (CESs) outstanding for each period presented. In the following table, we present a reconciliation of earnings per share and the shares used in the computation of earnings per share for the three and six months ended June 30, 2020 and 2019 Three Months Ended June 30, Six Months Ended June 30, 2020 2019 2020 2019 (in (in thousands, except per share data) Net income $ 19,204 $ 20,925 $ 41,734 $ 41,897 Earnings per share: Basic $ 0.30 $ 0.32 $ 0.66 $ 0.65 Effect of CESs - - (0.01 ) (0.01 ) Diluted $ 0.30 $ 0.32 $ 0.65 $ 0.64 Weighted average number of shares: Basic 63,509 64,623 63,550 64,765 Effect of CESs 617 470 684 383 Diluted 64,126 65,093 64,234 65,148 The number of anti-dilutive CESs during the three and six months ended June 30, 2020 and 2019 was immaterial.

Contingencies

Contingencies	6 Months Ended
	Jun. 30, 2020
Commitments And Contingencies Disclosure [Abstract]
Contingencies	8. Contingencies From time to time, we may be involved in litigation relating to claims arising out of the ordinary course of business, and occasionally legal proceedings not in the ordinary course. Many of our installations involve products that are critical to the operations of our clients’ businesses. Any failure in a company’s product could result in a claim for substantial damages against us, regardless of our responsibility for such failure. Although we attempt to limit contractually our liability for damages arising from product failures or negligent acts or omissions, there can be no assurance that the limitations of liability set forth in our contracts will be enforceable in all instances. We are not currently a party to any legal proceedings in the ordinary course of business or other legal proceedings the result of which we believe is likely to have a material adverse impact on our business, financial position, results of operations, or cash flows. We expense legal costs associated with loss contingencies as such legal costs are incurred.

Operating Segments

Operating Segments	6 Months Ended
	Jun. 30, 2020
Segment Reporting [Abstract]
Operating Segments	9. Operating Segments We manage our business by geographic region and have three geographic reportable segments: North and Latin America (the “Americas”); Europe, the Middle East and Africa (EMEA); and Asia Pacific (APAC). All segments derive revenue from the sale and implementation of our supply chain commerce solutions. The individual products sold by the segments are similar in nature and are all designed to help companies manage the effectiveness and efficiency of their supply chain commerce. We use the same accounting policies for each reportable segment. The chief executive officer and chief financial officer evaluate performance based on revenue and operating results for each reportable segment. The Americas segment charges royalty fees to the other segments based on software licenses and cloud subscriptions sold by those reportable segments. The royalties, which totaled approximately $0.8 million and $1.1 million for the three months ended June 30, 2020 and 2019, respectively, and $1.5 million and $2.8 million for the six months ended June 30, 2020 and 2019, respectively, In accordance with the segment reporting topic of the FASB Accounting Standards Codification, we present below certain financial information by reportable segment Three Months Ended June 30, 2020 2019 Americas EMEA APAC Consolidated Americas EMEA APAC Consolidated Revenue: Cloud subscriptions $ 16,345 $ 1,811 $ 347 $ 18,503 $ 7,684 $ 1,124 $ 201 $ 9,009 Software license 3,853 415 1,413 5,681 8,152 2,877 692 11,721 Maintenance 28,211 5,591 2,096 35,898 29,304 5,633 2,386 37,323 Services 55,189 13,741 2,848 71,778 74,301 15,409 4,241 93,951 Hardware 3,770 - - 3,770 2,337 - - 2,337 Total revenue 107,368 21,558 6,704 135,630 121,778 25,043 7,520 154,341 Costs and Expenses: Cost of revenue 46,749 12,746 3,530 63,025 55,512 12,543 3,523 71,578 Operating expenses 39,625 3,095 936 43,656 47,835 4,253 1,234 53,322 Depreciation and amortization 2,010 202 45 2,257 1,605 190 64 1,859 Total costs and expenses 88,384 16,043 4,511 108,938 104,952 16,986 4,821 126,759 Operating income $ 18,984 $ 5,515 $ 2,193 $ 26,692 $ 16,826 $ 8,057 $ 2,699 $ 27,582 Six Months Ended June 30, 2020 2019 Americas EMEA APAC Consolidated Americas EMEA APAC Consolidated Revenue: Cloud subscriptions $ 31,588 $ 3,299 $ 876 $ 35,763 $ 14,604 $ 1,868 $ 396 $ 16,868 Software license 12,303 1,439 1,674 15,416 14,280 8,922 933 24,135 Maintenance 56,671 10,762 4,209 71,642 58,405 10,524 4,493 73,422 Services 122,438 30,360 6,386 159,184 143,624 30,017 8,941 182,582 Hardware 7,514 11 3 7,528 5,738 - - 5,738 Total revenue 230,514 45,871 13,148 289,533 236,651 51,331 14,763 302,745 Costs and Expenses: Cost of revenue 104,096 26,770 6,990 137,856 106,267 25,415 7,066 138,748 Operating expenses 87,053 6,865 2,268 96,186 92,235 9,752 2,379 104,366 Depreciation and amortization 4,099 408 96 4,603 3,272 373 128 3,773 Total costs and expenses 195,248 34,043 9,354 238,645 201,774 35,540 9,573 246,887 Operating income $ 35,266 $ 11,828 $ 3,794 $ 50,888 $ 34,877 $ 15,791 $ 5,190 $ 55,858 The majority of our software license revenue relates to our warehouse management product group (over 80%) for the three and six months ended June 30, 2020. Cloud subscriptions revenue primarily relates to our Manhattan Active omnichannel and transportation management solutions for the three and six months ended June 30, 2020. At June 30, 2020, total assets for the Americas, EMEA and APAC segments were $325.5 million, $42.6 million and $12.3 million, respectively.

Basis of Presentation and Pri_2

Basis of Presentation and Principles of Consolidation (Policies)	6 Months Ended
	Jun. 30, 2020
Organization Consolidation And Presentation Of Financial Statements [Abstract]
Basis of Presentation	Basis of Presentation The accompanying unaudited condensed consolidated financial statements of Manhattan Associates, Inc. and its subsidiaries (the “Company,” “we,” “us,” “our,” or “Manhattan”) have been prepared in accordance with accounting principles generally accepted in the United States (GAAP) for interim financial information, with the instructions to Form 10-Q and with Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required for complete financial statements. In the opinion of management, these condensed consolidated financial statements contain all normal recurring adjustments considered necessary for a fair presentation of our financial position at June 30, 2020, the results of operations for the three and six months ended June 30, 2020 and 2019, and cash flows for the six months ended June 30, 2020 and 2019. The results for the three and six months ended June 30, 2020 are not necessarily indicative of the results to be expected for the full year or any other interim period. These statements should be read in conjunction with our audited consolidated financial statements and management’s discussion and analysis included in our annual report on Form 10-K for the year ended December 31, 2019.
Principles of Consolidation	Principles of Consolidation The accompanying condensed consolidated financial statements include our accounts and the accounts of our wholly owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation.
New Accounting Pronouncements Adopted in Fiscal Year 2020	New Accounting Pronouncements Adopted in Fiscal Year 2020 Credit Impairment In June 2016, the Financial Accounting Standards Board (FASB) issued Accounting Standard Update (ASU) No. 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, which requires the measurement and recognition of expected credit losses for financial assets held at amortized cost, including trade receivables. ASU No. 2016-13 replaces the existing incurred loss impairment model with an expected loss model that requires the use of forward-looking information to calculate credit loss estimates. This guidance is effective for annual reporting periods beginning after December 15, 2019, with early adoption permitted. On January 1, 2020, we adopted ASU 2016-13 using the modified retrospective method applied for all financial assets measured at amortized cost. Our analysis involved utilizing a model of internal historical losses data. In estimating the allowance for credit losses, we considered the age of the accounts receivable, our historical write-offs, and the historical creditworthiness of the customer, among other factors. Should any of these factors change, the estimates made by us will also change accordingly, which could affect the level of our future allowances. We also analyzed future expected credit losses given ever present changes to future risks in projected economic conditions and future risks of customer collection. The net impact of the adoption of ASU 2016-13 was immaterial on our consolidated financial statements.
New Accounting Pronouncements Not Yet Adopted	New Accounting Pronouncements Not Yet Adopted Income Taxes In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes. The new guidance eliminates certain exceptions related to the approach for intraperiod tax allocation, the methodology for calculating taxes during the quarters and the recognition of deferred tax liabilities for outside basis differences. This guidance also simplifies aspects of the accounting for franchise taxes and changes in tax laws or rates, as well as clarifies the accounting for transactions that result in a step-up in the tax basis of goodwill. ASU 2019-12 is effective for the Company beginning January 1, 2021 and would require us to recognize a cumulative effect adjustment to the opening balance of reinvested earnings, if applicable. We do not expect our adoption of this guidance to have a material impact on our consolidated financial statements.

Leases (Tables)

Leases (Tables)	6 Months Ended
	Jun. 30, 2020
Leases [Abstract]
Summary of Operating Lease Right-of-Use Assets and Lease Liabilities	We present below the operating lease right-of-use assets and lease liabilities as of June 30, 2020 (in thousands): June 30, 2020 ASSETS Operating lease right-of-use assets $ 31,791 LIABILITIES Operating lease liabilities, current (included in accrued and other liabilities) $ 6,554 Operating lease liabilities, long-term 28,431 Total operating lease liabilities $ 34,985
Aggregate Future Minimum Lease Payments Under Noncancelable Operating Leases	Aggregate future minimum lease payments under noncancelable operating leases as of June 30, 2020 are as follows (in thousands): Year Ending December 31, 2020 (excluding the six months ended June 30, 2020) $ 3,370 2021 6,777 2022 6,286 2023 6,439 2024 6,252 Thereafter 13,091 Total minimum payments required 42,215 Less short-term leases - Less imputed interest (7,230 ) Total operating lease liabilities $ 34,985
Schedule of Other Information Related to Leases	Other information related to operating leases are as follows: Weighted average remaining lease term 6.4 years Weighted average discount rate 4 % Supplemental cash flow information - operating cash flows (in thousands): Cash paid for amounts included in the measurement of lease liabilities Operating cash flows for operating leases $ 3,673

Equity-Based Compensation (Tabl

Equity-Based Compensation (Tables)	6 Months Ended
	Jun. 30, 2020
Disclosure Of Compensation Related Costs Sharebased Payments [Abstract]
Summary of Changes in Unvested Units of Restricted Stock	We present below a summary of changes during the six months ended June 30, 2020 in our unvested units of restricted stock: Number of shares/units Outstanding at December 31, 2019 1,496,693 Granted 532,467 Vested (505,986 ) Forfeited (26,839 ) Outstanding at June 30, 2020 1,496,335

Basic and Diluted Net Income _2

Basic and Diluted Net Income Per Share (Tables)	6 Months Ended
	Jun. 30, 2020
Earnings Per Share [Abstract]
Reconciliation of Earnings Per Share and Shares Used in Computation of Earnings Per Share	In the following table, we present a reconciliation of earnings per share and the shares used in the computation of earnings per share for the three and six months ended June 30, 2020 and 2019 Three Months Ended June 30, Six Months Ended June 30, 2020 2019 2020 2019 (in (in thousands, except per share data) Net income $ 19,204 $ 20,925 $ 41,734 $ 41,897 Earnings per share: Basic $ 0.30 $ 0.32 $ 0.66 $ 0.65 Effect of CESs - - (0.01 ) (0.01 ) Diluted $ 0.30 $ 0.32 $ 0.65 $ 0.64 Weighted average number of shares: Basic 63,509 64,623 63,550 64,765 Effect of CESs 617 470 684 383 Diluted 64,126 65,093 64,234 65,148

Operating Segments (Tables)

Operating Segments (Tables)	6 Months Ended
	Jun. 30, 2020
Segment Reporting [Abstract]
Schedule of Financial Information by Reportable Segment	In accordance with the segment reporting topic of the FASB Accounting Standards Codification, we present below certain financial information by reportable segment Three Months Ended June 30, 2020 2019 Americas EMEA APAC Consolidated Americas EMEA APAC Consolidated Revenue: Cloud subscriptions $ 16,345 $ 1,811 $ 347 $ 18,503 $ 7,684 $ 1,124 $ 201 $ 9,009 Software license 3,853 415 1,413 5,681 8,152 2,877 692 11,721 Maintenance 28,211 5,591 2,096 35,898 29,304 5,633 2,386 37,323 Services 55,189 13,741 2,848 71,778 74,301 15,409 4,241 93,951 Hardware 3,770 - - 3,770 2,337 - - 2,337 Total revenue 107,368 21,558 6,704 135,630 121,778 25,043 7,520 154,341 Costs and Expenses: Cost of revenue 46,749 12,746 3,530 63,025 55,512 12,543 3,523 71,578 Operating expenses 39,625 3,095 936 43,656 47,835 4,253 1,234 53,322 Depreciation and amortization 2,010 202 45 2,257 1,605 190 64 1,859 Total costs and expenses 88,384 16,043 4,511 108,938 104,952 16,986 4,821 126,759 Operating income $ 18,984 $ 5,515 $ 2,193 $ 26,692 $ 16,826 $ 8,057 $ 2,699 $ 27,582 Six Months Ended June 30, 2020 2019 Americas EMEA APAC Consolidated Americas EMEA APAC Consolidated Revenue: Cloud subscriptions $ 31,588 $ 3,299 $ 876 $ 35,763 $ 14,604 $ 1,868 $ 396 $ 16,868 Software license 12,303 1,439 1,674 15,416 14,280 8,922 933 24,135 Maintenance 56,671 10,762 4,209 71,642 58,405 10,524 4,493 73,422 Services 122,438 30,360 6,386 159,184 143,624 30,017 8,941 182,582 Hardware 7,514 11 3 7,528 5,738 - - 5,738 Total revenue 230,514 45,871 13,148 289,533 236,651 51,331 14,763 302,745 Costs and Expenses: Cost of revenue 104,096 26,770 6,990 137,856 106,267 25,415 7,066 138,748 Operating expenses 87,053 6,865 2,268 96,186 92,235 9,752 2,379 104,366 Depreciation and amortization 4,099 408 96 4,603 3,272 373 128 3,773 Total costs and expenses 195,248 34,043 9,354 238,645 201,774 35,540 9,573 246,887 Operating income $ 35,266 $ 11,828 $ 3,794 $ 50,888 $ 34,877 $ 15,791 $ 5,190 $ 55,858

Revenue Recognition - Additiona

Revenue Recognition - Additional Information (Detail) - USD ($)	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2018
Disaggregation Of Revenue [Line Items]
Revenue recognized in the reporting period from performance obligations satisfied in prior periods	$ 0		$ 0
Revenue expected to be recognized from remaining performance obligations	225,500,000		$ 225,500,000
Remaining performance obligation, explanation			We expect to recognize revenue on approximately 50% of these remaining performance obligations over the next 24 months with the balance recognized thereafter.
Percentage of expected revenue recognition			50.00%
Provision for cost of return and product warranty claims recorded	0		$ 0
Allowance for credit losses recorded to operations	1,400,000	$ 900,000	$ 2,700,000		$ 1,800,000
Revenue, practical expedient, remaining performance obligation, description			We apply the practical expedient to expense sales commissions when the amortization period would have been one year or less.
Amortization of sales commissions	700,000	400,000	$ 1,400,000	$ 800,000
Impairment losses	0	$ 0	0	$ 0
Balance as of December 31,2019
Disaggregation Of Revenue [Line Items]
Deferred revenue recognized	27,100,000		69,400,000
Balance as of March 31,2020
Disaggregation Of Revenue [Line Items]
Deferred revenue recognized	45,900,000
Sales Commission
Disaggregation Of Revenue [Line Items]
Deferred commissions	10,500,000		10,500,000
Sales Commission | Other Assets
Disaggregation Of Revenue [Line Items]
Deferred commissions	7,500,000		7,500,000
Sales Commission | Prepaid Expenses and Other Current Assets
Disaggregation Of Revenue [Line Items]
Deferred commissions	$ 3,000,000		$ 3,000,000

Revenue Recognition - Additio_2

Revenue Recognition - Additional Information (Detail 1)	Jun. 30, 2020
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date: 2021-10-01
Disaggregation Of Revenue [Line Items]
Revenue recognized on remaining performance obligations period	24 months

Fair Value Measurement - Additi

Fair Value Measurement - Additional Information (Detail)	Jun. 30, 2020USD ($)
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis Valuation Techniques [Line Items]
Cash balance	$ 113,100,000
Cash equivalents	10,500,000
Level 2
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis Valuation Techniques [Line Items]
Investments	0
Level 3
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis Valuation Techniques [Line Items]
Investments	$ 0

Leases - Additional Information

Leases - Additional Information (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Leases [Abstract]
Option to extend, lease term			10 years
Total lease cost	$ 2	$ 2.2	$ 4	$ 4.2
Operating lease costs	1.9	2.1	3.8	4
Short-term lease costs	$ 0.1	$ 0.1	$ 0.2	$ 0.2

Leases -Summary of Operating Le

Leases -Summary of Operating Lease Right-of-Use Assets and Lease Liabilities (Detail) - USD ($) $ in Thousands	Jun. 30, 2020	Dec. 31, 2019
ASSETS
Operating lease right-of-use assets	$ 31,791	$ 35,896
LIABILITIES
Operating lease liabilities, current (included in accrued and other liabilities)	$ 6,554
Operating Lease, Liability, Current, Statement of Financial Position [Extensible List]	manh:AccruedAndOtherLiabilitiesCurrent
Operating lease liabilities, long-term	$ 28,431	$ 32,416
Total operating lease liabilities	$ 34,985

Leases - Aggregate Future Minim

Leases - Aggregate Future Minimum Lease Payments Under Noncancelable Operating Leases (Detail) $ in Thousands	Jun. 30, 2020USD ($)
Lessee, Operating Lease, Liability, Payment, Due [Abstract]
2020 (excluding the six months ended June 30, 2020)	$ 3,370
2021	6,777
2022	6,286
2023	6,439
2024	6,252
Thereafter	13,091
Total minimum payments required	42,215
Less imputed interest	(7,230)
Total operating lease liabilities	$ 34,985

Leases - Other Information Rela

Leases - Other Information Related to Leases (Detail) $ in Thousands	6 Months Ended
	Jun. 30, 2020USD ($)
Leases [Abstract]
Weighted average remaining lease term	6 years 4 months 24 days
Weighted average discount rate	4.00%
Supplemental cash flow information - operating cash flows (in thousands):
Operating cash flows for operating leases	$ 3,673

Equity-Based Compensation - Add

Equity-Based Compensation - Additional Information (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Restricted stock expense	$ 7.5	$ 8.5	$ 15.1	$ 15.6
Restricted Stock Units
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Number of restricted units granted in the period	20,834	26,512	532,467	938,731

Summary of Changes in Unvested

Summary of Changes in Unvested Units of Restricted Stock (Detail) - Restricted Stock Units - shares	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Number of units, Outstanding at December 31, 2019			1,496,693
Number of units, Granted	20,834	26,512	532,467	938,731
Number of units, Vested			(505,986)
Number of units, Forfeited			(26,839)
Number of units, Outstanding at June 30, 2020	1,496,335		1,496,335

Income Taxes - Additional Infor

Income Taxes - Additional Information (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Income Tax Disclosure [Abstract]
Effective tax rate	27.60%	23.90%	20.00%	24.40%
Increase (decrease) in excess tax benefits on restricted stock vestings	$ (0.1)		$ 3.7

Reconciliation of Earnings Per

Reconciliation of Earnings Per Share and Shares Used in Computation of Earnings Per Share (Detail) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Earnings Per Share [Abstract]
Net income	$ 19,204	$ 20,925	$ 41,734	$ 41,897
Earnings per share:
Basic	$ 0.30	$ 0.32	$ 0.66	$ 0.65
Effect of CESs			(0.01)	(0.01)
Diluted	$ 0.30	$ 0.32	$ 0.65	$ 0.64
Weighted average number of shares:
Basic	63,509	64,623	63,550	64,765
Effect of CESs	617	470	684	383
Diluted	64,126	65,093	64,234	65,148

Operating Segments - Additional

Operating Segments - Additional Information (Detail) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2020USD ($)	Jun. 30, 2019USD ($)	Jun. 30, 2020USD ($)Segment	Jun. 30, 2019USD ($)	Dec. 31, 2019USD ($)
Segment Reporting Information [Line Items]
Number of reportable segments | Segment			3
Total assets	$ 380,389		$ 380,389		$ 372,279
Warehouse Management Product Group | Product Concentration Risk | Sales Revenue, Net
Segment Reporting Information [Line Items]
Percentage of software license revenue	80.00%		80.00%
Americas
Segment Reporting Information [Line Items]
Americas royalty fees	$ 800	$ 1,100	$ 1,500	$ 2,800
Total assets	325,500		325,500
EMEA
Segment Reporting Information [Line Items]
Total assets	42,600		42,600
APAC
Segment Reporting Information [Line Items]
Total assets	$ 12,300		$ 12,300

Operating Segments - Schedule o

Operating Segments - Schedule of Financial Information by Reportable Segment (Detail) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Segment Reporting Information [Line Items]
Total revenue	$ 135,630	$ 154,341	$ 289,533	$ 302,745
Cost of revenue	63,025	71,578	137,856	138,748
Operating expenses	43,656	53,322	96,186	104,366
Depreciation and amortization	2,257	1,859	4,603	3,773
Total costs and expenses	108,938	126,759	238,645	246,887
Operating income	26,692	27,582	50,888	55,858
Americas
Segment Reporting Information [Line Items]
Total revenue	107,368	121,778	230,514	236,651
Cost of revenue	46,749	55,512	104,096	106,267
Operating expenses	39,625	47,835	87,053	92,235
Depreciation and amortization	2,010	1,605	4,099	3,272
Total costs and expenses	88,384	104,952	195,248	201,774
Operating income	18,984	16,826	35,266	34,877
EMEA
Segment Reporting Information [Line Items]
Total revenue	21,558	25,043	45,871	51,331
Cost of revenue	12,746	12,543	26,770	25,415
Operating expenses	3,095	4,253	6,865	9,752
Depreciation and amortization	202	190	408	373
Total costs and expenses	16,043	16,986	34,043	35,540
Operating income	5,515	8,057	11,828	15,791
APAC
Segment Reporting Information [Line Items]
Total revenue	6,704	7,520	13,148	14,763
Cost of revenue	3,530	3,523	6,990	7,066
Operating expenses	936	1,234	2,268	2,379
Depreciation and amortization	45	64	96	128
Total costs and expenses	4,511	4,821	9,354	9,573
Operating income	2,193	2,699	3,794	5,190
Cloud Subscriptions
Segment Reporting Information [Line Items]
Total revenue	18,503	9,009	35,763	16,868
Cloud Subscriptions | Americas
Segment Reporting Information [Line Items]
Total revenue	16,345	7,684	31,588	14,604
Cloud Subscriptions | EMEA
Segment Reporting Information [Line Items]
Total revenue	1,811	1,124	3,299	1,868
Cloud Subscriptions | APAC
Segment Reporting Information [Line Items]
Total revenue	347	201	876	396
Software License
Segment Reporting Information [Line Items]
Total revenue	5,681	11,721	15,416	24,135
Cost of revenue	591	623	1,146	1,215
Software License | Americas
Segment Reporting Information [Line Items]
Total revenue	3,853	8,152	12,303	14,280
Software License | EMEA
Segment Reporting Information [Line Items]
Total revenue	415	2,877	1,439	8,922
Software License | APAC
Segment Reporting Information [Line Items]
Total revenue	1,413	692	1,674	933
Maintenance
Segment Reporting Information [Line Items]
Total revenue	35,898	37,323	71,642	73,422
Maintenance | Americas
Segment Reporting Information [Line Items]
Total revenue	28,211	29,304	56,671	58,405
Maintenance | EMEA
Segment Reporting Information [Line Items]
Total revenue	5,591	5,633	10,762	10,524
Maintenance | APAC
Segment Reporting Information [Line Items]
Total revenue	2,096	2,386	4,209	4,493
Services
Segment Reporting Information [Line Items]
Total revenue	71,778	93,951	159,184	182,582
Services | Americas
Segment Reporting Information [Line Items]
Total revenue	55,189	74,301	122,438	143,624
Services | EMEA
Segment Reporting Information [Line Items]
Total revenue	13,741	15,409	30,360	30,017
Services | APAC
Segment Reporting Information [Line Items]
Total revenue	2,848	4,241	6,386	8,941
Hardware
Segment Reporting Information [Line Items]
Total revenue	3,770	2,337	7,528	5,738
Hardware | Americas
Segment Reporting Information [Line Items]
Total revenue	$ 3,770	$ 2,337	7,514	$ 5,738
Hardware | EMEA
Segment Reporting Information [Line Items]
Total revenue			11
Hardware | APAC
Segment Reporting Information [Line Items]
Total revenue			$ 3