Segment Information | Operating Segments Lionbridge operating segments are defined as components of an enterprise for which separate financial information is available that is evaluated on a regular basis by the Chief Operating Decision Maker ("CODM") in deciding how to allocate resources to an individual segment and in assessing performance. The Company's CODM is the Company's Chief Executive Officer. The Company identifies such segments primarily based on nature of services delivered. The Company considered qualitative factors, including the economic characteristics of each operating segment to determine if any qualified for aggregation. More specifically, the Company evaluated the economic characteristics, the nature of products and services, the methods used to provide services, the types of customers, and the nature of the corresponding regulatory environment of its operating segments. As a result, the Company identified the following three reportable segments: Global Language and Content ("GLC")—this segment translates, localizes and adapts clients’ content and products to meet the language, cultural, technical and industry-specific requirements of users in local markets throughout the world. As part of its GLC solutions, Lionbridge also provides global marketing services, and creates and translates technical documentation for clients who market to and support customers in global markets. Lionbridge GLC solutions utilize the Company’s cloud-based technology platforms and applications, its crowd based translation resources and its global service delivery model, which make the translation, localization and content management processes more efficient for Lionbridge and its clients. Global Enterprise Solutions ("GES")—this segment tests applications and online search results to help clients deliver high-quality, relevant applications and content in global markets. The Company’s GES solutions ensure the quality, usability, relevance and performance of clients’ web applications, content, software, search engines, online games, and technology products content globally. As part of its GES offering, Lionbridge also provides specialized professional crowdsourcing services including search relevance testing, in-country testing for mobile devices, and data management solutions. Interpretation—this segment provides interpretation services for government, business and healthcare organizations that require experienced linguists to facilitate communication. Lionbridge provides interpretation communication services in more than 360 languages and dialects, including over-the-phone and onsite interpretation services. The Company’s internal reporting does not include the allocation of certain expenses to the operating segments but instead includes those other expenses in unallocated corporate and other expense. Unallocated expenses primarily include corporate expenses, such as interest expense, restructuring and other charges, foreign exchange gains and losses and governance expenses, as well as finance, information technology, human resources, legal, treasury and marketing expenses. The Company determines whether a cost is charged to a particular business segment or is retained as an unallocated cost based on whether the cost relates to a corporate function or to a direct expense associated with the particular business segment. For example, corporate finance, corporate information technology and corporate human resource expenses are unallocated, whereas operating segment finance, information technology and human resource expenses are charged to the applicable operating segment. The table below presents information about the Company’s segment data for the three months ended June 30, 2016 and 2015 . Asset information by reportable segment is not reported, since the Company does not produce such information internally. (In thousands) GLC GES Interpretation Corporate and Other Total Three Months Ended June 30, 2016 External revenue $ 105,936 $ 34,956 $ 3,297 $ — $ 144,189 Cost of revenue (exclusive of depreciation and amortization) 67,681 25,164 2,197 — 95,042 Depreciation and amortization including amortization of acquisition-related intangible assets 2,077 486 7 1,096 3,666 Other operating expenses 24,589 3,962 352 — 28,903 Segment contribution 11,589 5,344 741 (1,096 ) 16,578 Interest expense and other unallocated items — — — (11,278 ) (11,278 ) Income (loss) before income taxes 11,589 5,344 741 (12,374 ) 5,300 Provision for income taxes — — — 1,369 1,369 Net income (loss) $ 11,589 $ 5,344 $ 741 $ (13,743 ) $ 3,931 Three Months Ended June 30, 2015 External revenue $ 103,079 $ 34,889 $ 5,793 $ — $ 143,761 Cost of revenue (exclusive of depreciation and amortization) 64,806 24,190 5,302 — 94,298 Depreciation and amortization including amortization of acquisition-related intangible assets 1,826 689 9 795 3,319 Other operating expenses 24,474 4,136 474 — 29,084 Segment contribution 11,973 5,874 8 (795 ) 17,060 Interest expense and other unallocated items — — — (12,203 ) (12,203 ) Income (loss) before income taxes 11,973 5,874 8 (12,998 ) 4,857 Benefit from income taxes — — — (646 ) (646 ) Net income (loss) $ 11,973 $ 5,874 $ 8 $ (12,352 ) $ 5,503 Six Months Ended June 30, 2016 External revenue $ 206,634 $ 68,014 $ 6,007 $ — $ 280,655 Cost of revenue (exclusive of depreciation and amortization) 134,008 48,779 4,044 — 186,831 Depreciation and amortization including amortization of acquisition-related intangible assets 4,049 972 16 2,121 7,158 Other operating expenses 48,587 7,632 672 — 56,891 Segment contribution 19,990 10,631 1,275 (2,121 ) 29,775 Interest expense and other unallocated items — — — (23,103 ) (23,103 ) Income (loss) before income taxes 19,990 10,631 1,275 (25,224 ) 6,672 Provision for income taxes — — — 2,384 2,384 Net income (loss) $ 19,990 $ 10,631 $ 1,275 $ (27,608 ) $ 4,288 Six Months Ended June 30, 2015 External revenue $ 200,881 $ 68,361 $ 11,326 $ — $ 280,568 Cost of revenue (exclusive of depreciation and amortization) 127,292 47,441 10,115 — 184,848 Depreciation and amortization including amortization of acquisition-related intangible assets 3,575 1,390 18 1,585 6,568 Other operating expenses 48,298 8,903 1,095 — 58,296 Segment contribution 21,716 10,627 98 (1,585 ) 30,856 Interest expense and other unallocated items — — — (21,832 ) (21,832 ) Income (loss) before income taxes 21,716 10,627 98 (23,417 ) 9,024 Provision for income taxes — — — 426 426 Net income (loss) $ 21,716 $ 10,627 $ 98 $ (23,843 ) $ 8,598 |