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| Exhibit 21 to 2017 10-Q | | | | | | | | | | | | | | | | | |
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| Convergys Corporation Direct and Indirect Subsidiaries |
| As of 9/30/2017 |
| | | | | | | | | | | | | | | | | | | | | | | |
| Entity Name | | | | | | | | | | | | | | Jurisdiction |
| Convergys Corporation | | | | | | | | | | | | Ohio |
| | Asset Ohio Fourth Street LLC | | | | | | | Ohio |
| | Convergys Government Solutions LLC | | | | | | | Ohio |
| | Convergys Software Service (Beijing) Ltd. | | | | | | | Peoples Republic of China |
| | Convergys Customer Management Group Inc. | | | | | | | Ohio |
| | | Convergys CMG Insurance Services LLC | | Ohio |
| | | Convergys Customer Management Mexico S. de R.L. de C.V. (99%) | | Mexico |
| | | Convergys Funding Inc. | | Kentucky |
| | | Convergys India Services Private Limited | | India |
| | | | DigitalThink (India) Pvt. Ltd. | India |
| | | Convergys International Holding Ltd. (fka Stream International (Bermuda) Ltd.) (0.46%) | | Bermuda |
| | | Convergys Learning Solutions LLC | | Delaware |
| | | Encore Receivable Management, Inc. | | Kansas |
| | | SGS Holdings, Inc. (90.60156%) | | Delaware |
| | | | Stream Global Services, Inc. | Delaware |
| | | | | Convergys Global Services El Salvador, S.A. de C.V. (fka Stream Global Services El Salvador, S.A. de C.V.) (0.1%) | El Salvador |
| | | | | Stream Holdings Corporation | Delaware |
| | | | | | Convergys International Holding Ltd. (fka Stream International (Bermuda) Ltd.) (5.04%) | Bermuda |
| | | | | | Stream Florida Inc. | Delaware |
| | | | | | | Convergys Ireland Contact Services Limited (fka Stream Ireland Contact Services Limited) | Ireland |
| | | | | | Stream Global Services - US, Inc. | Delaware |
| | | | | | | Stream Global Services - AZ, Inc. | Arizona |
| | | | | | Stream New York, Inc. | Delaware |
| | | | | | Stream International Inc. | Delaware |
| | | | | | | Convergys Global Services Honduras, S.A. (fka Stream Global Services Honduras, S.A.) (0.4%) | Honduras |
| | | | | | | Convergys Group Servicios de Apoyo Informatico, S.L. (fka Stream Servicios de Apoyo Informatico, S.L.) | Spain |
| | | | | | | Convergys International Europe B.V. (fka Stream International Europe B.V.) | Netherlands |
| | | | | | | | Convergys International Holding Ltd. (fka Stream International (Bermuda) Ltd.) (1.65%) | Bermuda |
| | | | | | | Convergys International Holding Ltd. (fka Stream International (Bermuda) Ltd.) (3.64%) | Bermuda |
| | | | | | | Convergys International Inc. | Delaware |
| | | | | | | | | SGS Holdings, Inc. (9.39844%) | Delaware |
| | | Convergys Customer Management International Inc. | | Ohio |
| | | | Convergys CMG UK Limited | United Kingdom |
| | | | Convergys Customer Management Mexico S. de R.L. de C.V. (1%) | Mexico |
| | | | Convergys International Holding Ltd. (fka Stream International (Bermuda) Ltd.) (0.24%) | Bermuda |
| | | | PT Convergys Customer Management Indonesia (1%) | Indonesia |
| | | | Convergys Customer Management Group Canada Holding Inc. | Delaware |
| | | | | Convergys Customer Management Delaware LLC | Delaware |
| | | | | Convergys International Holding Ltd. (fka Stream International (Bermuda) Ltd.) (88.98%) | Bermuda |
| | | | | | Convergys Global Services El Salvador, S.A. de C.V. (fka Stream Global Services El Salvador, S.A. de C.V.) (99.9%) | El Salvador |
| | | | | | Convergys Philippines, Inc. (fka Stream International Global Services Philippines, Inc.) (0.4673%) | Philippines |
| | | | | | Stream Global Services Danmark ApS | Denmark |
| | | | | | Convergys Egypt Limited Liability Company(1%) | Egypt |
| | | | | | Convergys International Services Europe B.V. (fka Stream International Service Europe B.V.) | Netherlands |
| | | | | | | Convergys Customer Management Australia Pty Ltd | Australia |
| | | | | | | Convergys Customer Management Colombia S.A.S. | Colombia |
| | | | | | | Convergys Customer Management Netherlands B.V. | Netherlands |
| | | | | | | Convergys Global Services GmbH (fka Stream Global Services GmbH) | Germany |
| | | | | | | Convergys Global Services Honduras, S.A. (fka Stream Global Services Honduras, S.A.) (99.6%) | Honduras |
| | | | | | | Convergys Group Limited (fka Stream International (N.I.) Limited) | United Kingdom |
| | | | | | | | Convergys International Sp. Z.o.o. (fka Stream International Sp. z o.o.) (1%) | Poland |
| | | | | | | | Stream Tunisie, S.A.R.L. (1%) | Tunisia |
| | | | | | | Convergys International Bulgaria EOOD (fka Stream International Bulgaria EOOD) | Bulgaria |
| | | | | | | Convergys International Nordic AB (fka Stream International Nordic AB) | Sweden |
| | | | | | | Convergys International Sp. Z.o.o. (fka Stream International Sp. z o.o.) (99%) | Poland |
| | | | | | | Convergys Ireland Limited (fka Stream Ireland Limited) | Ireland |
| | | | | | | | SGS Tunisie S.A.R.L. (99%) | Tunisia |
| | | | | | | | Stream Contact Tunisie S.A.R.L. (fka N2SP Tunisie S.A.R.L.) (99%) | Tunisia |
| | | | | | | Convergys Italy S.R.L. (fka Stream Italy S.R.L.) | Italy |
| | | | | | | PT Convergys Customer Management Indonesia (99%) | Indonesia |
| | | | | | | SGS Tunisie S.A.R.L. (1%) | Tunisia |
| | | | | | | Stream Contact Tunisie S.A.R.L. (fka N2SP Tunisie S.A.R.L.) (1%) | Tunisia |
| | | | | | | Convergys Egypt Limited Liability Company (99%) | Egypt |
| | | | | | | Convergys (Mauritius) Ltd (fka Stream Mauritius Ltd) | Mauritius |
| | | | | | | Stream Tunisie, S.A.R.L. (99%) | Tunisia |
| | | | | | | Convergys International GmbH (fka Rheinsee 530. V V GmbH) | Germany |
| | | | | | | | Convergys Verwaltungs GmbH (fka buw Verwaltungs GmbH) | Austria |
| | | | | | | | Convergys Management Holding GmbH & Co. KG (fka buw Management Holding GmbH & Co. KG)
| Germany |
| | | | | | | | | Convergys Wuppertal GmbH (fka buw operations Wuppertal GmbH) | Germany |
| | | | | | | | | Convergys Romania S.R.L. (fka buw Romania S.R.L.) (99.9767%) | Romania |
| | | | | | | | | Convergys Hungary Kft. (fka buw Hungary Telefoninformációs Szolgáltató és Tanácsadó Kft.) | Hungary |
| | | | | | | | | Convergys Osnabrück GmbH (fka buw operations Osnabrück GmbH) | Germany |
| | | | | | | | | | Convergys Romania S.R.L. (fka buw Romania S.R.L.) (0.0233%) | Romania |
| | | | | | | | | Convergys Münster GmbH (fka buw operations Münster GmbH) | Germany |
| | | | | | | | | Convergys Rechenzentrum GmbH (fka buw Rechenzentrum GmbH) | Germany |
| | | | | | | | | Convergys Leipzig GmbH (fka buw operations Leipzig GmbH) | Germany |
| | | | | | | | | Convergys Gera GmbH (fka buw operations Gera GmbH) | Germany |
| | | | | | | | | | Convergys Halle GmbH (fka buw operations Halle GmbH) | Germany |
| | | | | | | | | Convergys Services GmbH (fka buw services GmbH) | Germany |
| | | | | | | | | Convergys Frankfurt a. M. GmbH fka buw operations Frankfurt a. M. GmbH) | Germany |
| | | | | | | | | Convergys Schwerin GmbH (fka buw operations Schwerin GmbH) | Germany |
| | | | | | | | | | Convergys Wismar GmbH (fka buw operations Wismar GmbH) | Germany |
| | | | | | | | | Convergys Beteiligungen GmbH (fka buw Beteiligungen GmbH) | Germany |
| | | | | | | | | Convergys Duisburg GmbH (fka buw operations GmbH) | Germany |
| | | | | | | | | | Convergys Düsseldorf GmbH (fka Call 4 performance GmbH) | Germany |
| | | | | | | Convergys Netherlands Investments B.V. (fka SGS Netherlands Investment Corporation B.V.) | Netherlands |
| | | | | | | | Convergys Services Denmark ApS | Denmark |
| | | | | | | | Convergys Canada Holding B.V. | Netherlands |
| | | | | | | | | Convergys Netherlands B.V. | Netherlands |
| | | | | | | | | | Convergys CMG Canada ULC | Nova Scotia, Canada |
| | | | | | | | Convergys International B.V. | Netherlands |
| | | | | | | | | Convergys Malaysia Sdn Bhd (fka Datacom South East Asia (M) Sdn. Bhd.) | Malaysia |
| | | | | | | | | Intervoice Pte Ltd. | Singapore |
| | | | | | | | | Intervoice Limited | United Kingdom |
| | | | | | | | | | Intervoice GmbH | Germany |
| | | | | | | | | | Convergys South Africa (Pty) Ltd (fka French Rose 14 (Pty) Ltd) | South Africa |
| | | | | | | | Convergys Philippines, Inc. (fka Stream International Global Services Philippines, Inc.) (98.4375%) | Philippines |
| | | | | | | | | Convergys Nicaragua, S.A. (fka Stream Global Services Nicaragua, S.A.) (0.01%) | Nicaragua |
| | | | | | | | | eTelecare Philippines, Inc. | Philippines |
| | | | | | | | | Convergys Singapore Holdings Pte. Ltd. | Singapore |
| | | | | | | | | Convergys Malaysia (Philippines) Sdn Bhd (fka Datacom Connect (Phil) Sdn B | Malaysia |
| | | | | | | | Convergys Global Services Hong Kong Limited (fka Stream Global Services Hong Kong Limited) | Hong Kong |
| | | | | | | | | Convergys (Suzhou) Information Consulting Co., Limited (fka Stream (Suzhou) Information Consulting Co., Limited) | China |
| | | | | | | | | Suzhou Ke Wei Xun Information Services Co., Ltd. (fka Suzhou SiJun Information Services Co. Ltd.) | China |
| | | | | | | | Convergys Services Singapore Pte. Ltd. (fka Stream Global Services - Singapore Pte. Ltd.) | Singapore |
| | | | | | | | | Stream Business Process Outsourcing South Africa (Proprietary) Ltd. | South Africa |
| | | | | | | | | etelcare Global Solutions - UK, Ltd. | United Kingdom |
| | | | | | | | | Convergys Nicaragua, S.A. (fka Stream Global Services Nicaragua, S.A.) (99.99%) | Nicaragua |
| | | | | | | | Convergys Holdings (GB) Limited (fka LBM Holdings Limited) | United Kingdom |
| | | | | | | | | Convergys Holdings (UK) Ltd. (fka LBM Holdings (UK) Ltd.) | United Kingdom |
| | | | | | | | | | Convergys Intelligent Contact Ltd. (fka Stream Intelligent Contact Ltd., fka LBM Direct Marketing Ltd.) | United Kingdom |
| | | Intervoice, LLC (100%) | | | | | | | | | | | Texas |
| | | | Edify LLC | | | | | | | | | | | Delaware |
| | | | | Intervoice do Brasil Comerico Servicos e Partipacoes Ltda. (0.000007%) | Brazil |
| | | | Intervoice GP, Inc. | | | | | | | | | | | Nevada |
| | | | | | Intervoice Limited Partnership (1%) | | | | | | Nevada |
| | | | Intervoice LP, Inc. | | | | | | | | | | Nevada |
| | | | | | Intervoice Limited Partnership (99%) | | | | | Nevada |
| | | | Intervoice Acquisition Subsidiary, Inc. | | | | | | | Nevada |
| | | | | | Intervoice Colombia Ltda. (6%) | | | | | | Colombia |
| | | | Intervoice Colombia Ltda. (94%) | | | | | | | | Colombia |
| | | | Intervoice do Brasil Comerico Services e Partipacoes Ltda. (99.999993%) | Brazil |
| | | | Brite Voice Systems, LLC | | | | | | | Kansas |
| | | | | | | | | | | | | | | | | | | | | | | |
| • All subsidiaries conduct business under their legal name. | | | | | | | |
