Exhibit 99.1
![LOGO](https://capedge.com/proxy/8-K/0001193125-05-148018/g89148imge001.jpg)
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FOR IMMEDIATE RELEASE | | IR CONTACT: | | Deborah Crawford |
Monday, July 25, 2005 | | | | Director of Investor Relations |
| | | | 408 317-3712 |
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| | PR CONTACT: | | Ken Ross |
| | | | VP, Corporate Communications |
| | | | 408 317-3931 |
Netflix Announces Q2 2005 Financial Results
GAAP Net Income of $5.7 million, Revenue of $164.5 million
and Raises 2005 Net Income Guidance
Los Gatos, Calif. – July 25, 2005 – Netflix (Nasdaq: NFLX) today reported results for the second quarter ended June 30, 2005.
For the second quarter:
| • | | Revenue was $164.5 million |
| • | | Subscribers increased 53 percent year-over-year to 3.196 million |
| • | | Churn declined to near-record low of 4.7% |
“Our business performed impressively across all key operating measures in the second quarter, reflecting the broadening consumer appeal of our service and the rising competitive strength of our organization,” said Reed Hastings, Netflix co-founder and chief executive officer. “Looking at the second half of 2005, we’re confident of hitting four million subscribers by year’s end and expect to reach that milestone profitably and as the clear-cut market leader.”
Second-Quarter 2005 Financial Highlights
Revenue for the second quarter of 2005 was a record $164.5 million, representing 37 percent year-over-year growth from $120.3 million for the second quarter of 2004, and 7 percent quarter-over-quarter growth from $154.1 million for the first quarter of 2005.
GAAP net income for the second quarter of 2005 was $5.7 million, or $0.09 per diluted share, compared to GAAP net income of $2.9 million, or $0.04 per diluted share, for the second quarter of 2004 and a GAAP net loss of $8.8 million, or $0.17 per share, for the first quarter of 2005. Management had guided to a GAAP net loss for the second quarter of $2.2 million to $7.2 million. The outperformance is due to a number of factors including: lower-than-expected marketing, better-than-expected cost management as well as lower than expected stock-based compensation expense.
Non-GAAP net income was $9.1 million, or $0.14 per diluted share, for the second quarter of 2005, compared to non-GAAP net income of $7.0 million, or $0.11 per diluted share for the second quarter of 2004 and non-GAAP net loss of $4.5 million, or $0.09 per share, for the first quarter of 2005. Non-GAAP net income (loss) equals net income (loss) on a GAAP basis before stock-based compensation expense.
Gross margin for the second quarter of 2005 was 39.0 percent compared to 42.0 percent for the second quarter of 2004 and 38.4 percent for the first quarter of 2005.
Free cash flow1 for the second quarter of 2005 was positive $1.8 million, compared to positive $6.3 million in the second quarter of 2004 and negative $8.9 million for the first quarter of 2005.
Cash provided by operating activities for the second quarter of 2005 was $36.5 million, compared to $32.0 million for the second quarter of 2004 and $29.4 million for the first quarter of 2005.
Subscriber acquisition cost2 for the second quarter of 2005 was $37.25 per gross subscriber addition, compared to $35.12 for the same period of 2004 and $37.89 for the first quarter of 2005.
Churn3 for the second quarter of 2005 was 4.7 percent, compared to 5.6 percent for the second quarter of 2004 and 5.0 percent for the first quarter of 2005. Churn includes free subscribers as well as paying subscribers who elect not to renew their monthly subscription service during the quarter.
Subscribers. Netflix ended the second quarter of 2005 with approximately 3,196,000 total subscribers, representing 53 percent year-over-year growth from 2,093,000 total subscribers at the end of the second quarter of 2004 and 6 percent sequential growth from 3,018,000 subscribers at the end of the first quarter of 2005.
During the quarter Netflix acquired 707,000 gross subscriber additions, representing 21 percent year-over-year growth from 583,000 gross subscriber additions acquired in the second quarter of 2004 and 25 percent quarter-over-quarter decline from 945,000 gross subscriber additions acquired in the first quarter of 2005.
Of the 3,196,000 total subscribers at quarter end, 97 percent, or 3,109,000, were paid subscribers. The other 3 percent, or 87,000, were free subscribers. Paid subscribers represented 97 percent of total subscribers at the end of the second quarter of 2004 and 96 percent of total subscribers at the end of the first quarter of 2005.
Business Outlook
The Company’s performance expectations for the third and fourth quarters of 2005 and the full year of 2005 are as follows:
Third Quarter 2005
• | | Ending subscribers of 3.35 million to 3.50 million |
• | | Revenue of $172.5 million to $176.5 million |
• | | GAAP net income of $4.5 million to $8.0 million |
Fourth Quarter 2005
• | | Ending subscribers of 3.85 million to 4.05 million |
• | | Revenue of $187 million to $193 million |
• | | GAAP net income of $1.0 million to $6.0 million |
1 | Free cash flow is defined as cash provided by operating activities less cash used in investing activities excluding purchases and sales of short-term investments. |
2 | Subscriber acquisition cost is defined as the total marketing expense on the Company’s Statement of Operations divided by total gross subscriber additions during the quarter. |
3 | Churn is defined as customer cancellations in the quarter divided by the sum of beginning subscribers and gross subscriber additions, divided by three months. |
Full Year 2005
• | | Ending subscribers of 3.85 million to 4.05 million, from previous guidance of 3.85 million to 4.15 million |
• | | Revenue of $678.1 million to $688.1 million, from previous guidance of $660 million to $685 million |
• | | GAAP net income of $2.4 million to $11.9 million, from previous guidance of a loss of $5 million to $15 million |
Float and Trading Plans
The Company estimates the public float at approximately 46,279,628 shares as of June 30, 2005, up 1 percent from 45,813,910 shares as of March 31, 2005, based on registered shares held in street name with the Depository Trust and Clearing Corporation. No outstanding shares are subject to a lock-up agreement of any kind. From time to time executive officers of Netflix may elect to buy or sell stock in Netflix. All open market sales are made pursuant to the terms of 10b5-1 Trading Plans approved by the Company and generally adopted no less than three months prior to the first date of sale under such plan.
Earnings Call
The Netflix earnings call will be webcast today at 5:00 p.m. Eastern Time / 2:00 p.m. Pacific Time, and may be accessed athttp://ir.netflix.com. Following the conclusion of the webcast, a replay of the call will be available via Netflix’s website athttp://ir.netflix.com. For those without access to the Internet, a replay of the call will be available from approximately 5:00 p.m. Pacific Time on July 25, 2005 through July 31, 2005. To listen to a replay, call (719) 457-0820, access code 1394102.
Use of Non-GAAP Measures
Management believes that non-GAAP net income is a useful measure of operating performance because it excludes the non-cash impact of stock option accounting. In addition, management believes that free cash flow is a useful measure of liquidity because it excludes the non-operational cash flows from purchases and sales of short-term investments and cash flows from financing activities. However, these non-GAAP measures should be considered in addition to, not as a substitute for, or superior to net income and net cash provided by operating activities, or other financial measures prepared in accordance with GAAP. A reconciliation to the GAAP equivalents of these non-GAAP measures is contained in tabular form on the attached unaudited financial statements.
About Netflix
Netflix (Nasdaq: NFLX) is the world’s largest online movie rental service, providing more than three million subscribers access to over 50,000 DVD titles. Under the company’s most popular program, for $17.99 a month, Netflix subscribers rent as many DVDs as they want and keep them as long as they want, with three movies out at a time. There are no due dates, no late fees and no shipping fees. DVDs are delivered for free by the USPS from regional shipping centers located throughout the United States. Netflix can reach nearly 90 percent of its subscribers with generally one business-day delivery. Netflix offers personalized movie recommendations to its members and has more than 500 million movie ratings. Netflix also allows members to share and recommend movies to one another through its Friends™feature. For more information, visitwww.netflix.com.
Forward-Looking Statements
This press release contains certain forward-looking statements within the meaning of the federal securities laws, including statements regarding our subscriber growth, revenue and GAAP net income for the third and fourth quarters and full year of 2005. The forward-looking statements in this release are subject to risks and uncertainties that could cause actual results and events to differ, including, without limitation: impacts arising out of competition, our ability to manage our growth, in particular managing our subscriber acquisition cost as well as the mix between revenue sharing titles and titles not subject to revenue sharing that are delivered to our subscribers; our ability to attract new subscribers and retain
existing subscribers; changes in pricing and availability for advertising space; fluctuations in consumer usage of our service, customer spending on DVD players, DVDs and related products; disruption in service on our website or with our computer systems; deterioration of the U.S. economy or conditions specific to online commerce or the filmed entertainment industry; conditions that effect our delivery through the U.S. Postal Service, including increases in first class postage; increases in the costs of acquiring DVDs; and, widespread consumer adoption of different modes of viewing in-home filmed entertainment. A detailed discussion of these and other risks and uncertainties that could cause actual results and events to differ materially from such forward-looking statements is included in our filings with the Securities and Exchange Commission, including our Annual Report on Form 10-K filed with the Securities and Exchange Commission on March 15, 2005. We undertake no obligation to update forward-looking statements to reflect events or circumstances occurring after the date of this press release.
Netflix, Inc.
Consolidated Statements of Operations
(unaudited)
(in thousands, except per share data)
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| | Three Months Ended
| | | Six Months Ended
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| | June 30, 2004
| | | March 31, 2005
| | | June 30, 2005
| | | June 30, 2004
| | | June 30, 2005
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Revenues: | | | | | | | | | | | | | | | | | | | | |
Subscription | | $ | 119,710 | | | $ | 152,446 | | | $ | 164,027 | | | $ | 219,533 | | | $ | 316,473 | |
Sales | | | 611 | | | | 1,694 | | | | 470 | | | | 1,158 | | | | 2,164 | |
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Total revenues | | | 120,321 | | | | 154,140 | | | | 164,497 | | | | 220,691 | | | | 318,637 | |
Cost of revenues: | | | | | | | | | | | | | | | | | | | | |
Subscription | | | 69,604 | | | | 93,986 | | | | 99,957 | | | | 126,048 | | | | 193,943 | |
Sales | | | 184 | | | | 999 | | | | 354 | | | | 367 | | | | 1,353 | |
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Total cost of revenues | | | 69,788 | | | | 94,985 | | | | 100,311 | | | | 126,415 | | | | 195,296 | |
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Gross profit | | | 50,533 | | | | 59,155 | | | | 64,186 | | | | 94,276 | | | | 123,341 | |
Operating expenses: | | | | | | | | | | | | | | | | | | | | |
Fulfillment | | | 14,373 | | | | 16,694 | | | | 17,560 | | | | 25,163 | | | | 34,254 | |
Technology and development | | | 5,652 | | | | 7,155 | | | | 7,513 | | | | 10,691 | | | | 14,668 | |
Marketing | | | 20,477 | | | | 35,803 | | | | 26,338 | | | | 47,170 | | | | 62,141 | |
General and administrative | | | 3,280 | | | | 5,007 | | | | 4,898 | | | | 6,416 | | | | 9,905 | |
Stock-based compensation | | | 4,134 | | | | 4,279 | | | | 3,423 | | | | 8,569 | | | | 7,702 | |
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Total operating expenses | | | 47,916 | | | | 68,938 | | | | 59,732 | | | | 98,009 | | | | 128,670 | |
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Operating income (loss) | | | 2,617 | | | | (9,783 | ) | | | 4,454 | | | | (3,733 | ) | | | (5,329 | ) |
Other income (expense): | | | | | | | | | | | | | | | | | | | | |
Interest and other income | | | 304 | | | | 1,051 | | | | 1,246 | | | | 895 | | | | 2,297 | |
Interest and other expense | | | (30 | ) | | | (38 | ) | | | (3 | ) | | | (61 | ) | | | (41 | ) |
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Income (loss) before income taxes | | | 2,891 | | | | (8,770 | ) | | | 5,697 | | | | (2,899 | ) | | | (3,073 | ) |
Provision for income taxes | | | — | | | | 44 | | | | 13 | | | | — | | | | 57 | |
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Net income (loss) | | $ | 2,891 | | | $ | (8,814 | ) | | $ | 5,684 | | | $ | (2,899 | ) | | $ | (3,130 | ) |
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Net income (loss) per share: | | | | | | | | | | | | | | | | | | | | |
Basic | | $ | .06 | | | $ | (.17 | ) | | $ | .11 | | | $ | (.06 | ) | | $ | (.06 | ) |
Diluted | | $ | .04 | | | $ | (.17 | ) | | $ | .09 | | | $ | (.06 | ) | | $ | (.06 | ) |
Weighted average common shares outstanding: | | | | | | | | | | | | | | | | | | | | |
Basic | | | 51,898 | | | | 52,816 | | | | 53,190 | | | | 51,590 | | | | 53,005 | |
Diluted | | | 64,975 | | | | 52,816 | | | | 64,592 | | | | 51,590 | | | | 53,005 | |
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Reconciliation of Non-GAAP Financial Measures (Unaudited) | | | | | | | | | | | | | | | | | | | | |
Non-GAAP net income reconciliation: | | | | | | | | | | | | | | | | | | | | |
Net income (loss) | | $ | 2,891 | | | $ | (8,814 | ) | | $ | 5,684 | | | $ | (2,899 | ) | | $ | (3,130 | ) |
Add back: | | | | | | | | | | | | | | | | | | | | |
Stock-based compensation | | | 4,134 | | | | 4,279 | | | | 3,423 | | | | 8,569 | | | | 7,702 | |
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Non-GAAP net income (loss) | | $ | 7,025 | | | $ | (4,535 | ) | | $ | 9,107 | | | $ | 5,670 | | | $ | 4,572 | |
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Non-GAAP net income (loss) per share: | | | | | | | | | | | | | | | | | | | | |
Basic | | $ | .14 | | | $ | (.09 | ) | | $ | .17 | | | $ | .11 | | | $ | .09 | |
Diluted | | $ | .11 | | | $ | (.09 | ) | | $ | .14 | | | $ | .09 | | | $ | .07 | |
Weighted average common shares outstanding: | | | | | | | | | | | | | | | | | | | | |
Basic | | | 51,898 | | | | 52,816 | | | | 53,190 | | | | 51,590 | | | | 53,005 | |
Diluted | | | 64,975 | | | | 52,816 | | | | 64,592 | | | | 64,907 | | | | 64,122 | |
Netflix, Inc.
Consolidated Balance Sheets
(unaudited)
(in thousands, except share and par value data)
| | | | | | | | |
| | As of
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| | December 31, 2004
| | | June 30, 2005
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Assets | | | | | | | | |
Current assets: | | | | | | | | |
Cash and cash equivalents | | $ | 174,461 | | | $ | 170,972 | |
Prepaid expenses | | | 2,741 | | | | 4,349 | |
Prepaid revenue sharing expenses | | | 4,695 | | | | 4,567 | |
Other current assets | | | 5,449 | | | | 2,517 | |
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Total current assets | | | 187,346 | | | | 182,405 | |
DVD library, net | | | 42,158 | | | | 56,031 | |
Intangible assets, net | | | 961 | | | | 127 | |
Property and equipment, net | | | 18,728 | | | | 27,410 | |
Deposits | | | 1,600 | | | | 1,552 | |
Other assets | | | 1,000 | | | | 1,203 | |
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Total assets | | $ | 251,793 | | | $ | 268,728 | |
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Liabilities and Stockholders’ Equity | | | | | | | | |
Current liabilities: | | | | | | | | |
Accounts payable | | $ | 49,775 | | | $ | 56,211 | |
Accrued expenses | | | 13,131 | | | | 13,702 | |
Deferred revenue | | | 31,936 | | | | 33,497 | |
Current portion of capital lease obligations | | | 68 | | | | — | |
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Total current liabilities | | | 94,910 | | | | 103,410 | |
Deferred rent | | | 600 | | | | 785 | |
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Total liabilities | | | 95,510 | | | | 104,195 | |
Stockholders’ equity: | | | | | | | | |
Common stock, $0.001 par value; 160,000,000 shares authorized at December 31, 2004 and June 30, 2005; 52,732,025 and 53,426,304 issued and outstanding at December 31, 2004 and June 30, 2005, respectively | | | 53 | | | | 53 | |
Additional paid-in capital | | | 292,843 | | | | 301,669 | |
Deferred stock-based compensation | | | (4,693 | ) | | | (2,139 | ) |
Accumulated other comprehensive loss | | | (222 | ) | | | (222 | ) |
Accumulated deficit | | | (131,698 | ) | | | (134,828 | ) |
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Total stockholders’ equity | | | 156,283 | | | | 164,533 | |
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Total liabilities and stockholders’ equity | | $ | 251,793 | | | $ | 268,728 | |
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Netflix, Inc.
Consolidated Statements of Cash Flows
(unaudited)
(in thousands)
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| | Three Months Ended
| | | Six Months Ended
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| | June 30, 2004
| | | March 31, 2005
| | | June 30, 2005
| | | June 30, 2004
| | | June 30, 2005
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Cash flows from operating activities: | | | | | | | | | | | | | | | | | | | | |
Net income (loss) | | $ | 2,891 | | | $ | (8,814 | ) | | $ | 5,684 | | | $ | (2,899 | ) | | $ | (3,130 | ) |
Adjustments to reconcile net income (loss) to net cash provided by operating activities: | | | | | | | | | | | | | | | | | | | | |
Depreciation of property and equipment | | | 1,323 | | | | 1,938 | | | | 2,156 | | | | 2,575 | | | | 4,094 | |
Amortization of DVD library | | | 21,141 | | | | 22,006 | | | | 25,552 | | | | 39,268 | | | | 47,558 | |
Amortization of intangible assets | | | 454 | | | | 454 | | | | 380 | | | | 1,080 | | | | 834 | |
Stock-based compensation expense | | | 4,134 | | | | 4,279 | | | | 3,423 | | | | 8,569 | | | | 7,702 | |
Loss on disposal of short-term investments | | | 274 | | | | — | | | | — | | | | 274 | | | | — | |
Gain on disposal of DVDs | | | (427 | ) | | | (1,129 | ) | | | (208 | ) | | | (791 | ) | | | (1,337 | ) |
Non-cash interest expense | | | 11 | | | | 11 | | | | — | | | | 22 | | | | 11 | |
Changes in operating assets and liabilities: | | | | | | | | | | | | | | | | | | | | |
Prepaid expenses and other current assets | | | (2,521 | ) | | | 4,671 | | | | (3,219 | ) | | | (1,522 | ) | | | 1,452 | |
Accounts payable | | | (631 | ) | | | 2,857 | | | | 3,579 | | | | 9,898 | | | | 6,436 | |
Accrued expenses | | | 1,391 | | | | 2,550 | | | | (1,979 | ) | | | 2,227 | | | | 571 | |
Deferred revenue | | | 3,755 | | | | 527 | | | | 1,034 | | | | 6,927 | | | | 1,561 | |
Deferred rent | | | 171 | | | | 93 | | | | 92 | | | | 138 | | | | 185 | |
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Net cash provided by operating activities | | | 31,966 | | | | 29,443 | | | | 36,494 | | | | 65,766 | | | | 65,937 | |
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Cash flows from investing activities: | | | | | | | | | | | | | | | | | | | | |
Purchases of short-term investments | | | (222 | ) | | | — | | | | — | | | | (586 | ) | | | — | |
Proceeds from sale of short-term investments | | | 45,013 | | | | — | | | | — | | | | 45,013 | | | | — | |
Purchases of property and equipment | | | (2,048 | ) | | | (6,845 | ) | | | (5,931 | ) | | | (3,856 | ) | | | (12,776 | ) |
Acquisitions of DVD library | | | (24,083 | ) | | | (33,040 | ) | | | (29,218 | ) | | | (47,653 | ) | | | (62,258 | ) |
Proceeds from sale of DVDs | | | 611 | | | | 1,694 | | | | 470 | | | | 1,158 | | | | 2,164 | |
Deposits and other assets | | | (168 | ) | | | (177 | ) | | | 22 | | | | (187 | ) | | | (155 | ) |
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Net cash provided by (used in) investing activities | | | 19,103 | | | | (38,368 | ) | | | (34,657 | ) | | | (6,111 | ) | | | (73,025 | ) |
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Cash flows from financing activities: | | | | | | | | | | | | | | | | | | | | |
Proceeds from issuance of common stock | | | 2,305 | | | | 365 | | | | 3,313 | | | | 4,124 | | | | 3,678 | |
Principal payments on notes payable and capital lease obligations | | | (118 | ) | | | (79 | ) | | | — | | | | (229 | ) | | | (79 | ) |
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Net cash provided by financing activities | | | 2,187 | | | | 286 | | | | 3,313 | | | | 3,895 | | | | 3,599 | |
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Net increase (decrease) in cash and cash equivalents | | | 53,256 | | | | (8,639 | ) | | | 5,150 | | | | 63,550 | | | | (3,489 | ) |
Cash and cash equivalents, beginning of period | | | 100,188 | | | | 174,461 | | | | 165,822 | | | | 89,894 | | | | 174,461 | |
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Cash and cash equivalents, end of period | | $ | 153,444 | | | $ | 165,822 | | | $ | 170,972 | | | $ | 153,444 | | | $ | 170,972 | |
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Non-GAAP free cash flow reconciliation: | | | | | | | | | | | | | | | | | | | | |
Net cash provided by operating activities | | $ | 31,966 | | | $ | 29,443 | | | $ | 36,494 | | | $ | 65,766 | | | $ | 65,937 | |
Purchases of property and equipment | | | (2,048 | ) | | | (6,845 | ) | | | (5,931 | ) | | | (3,856 | ) | | | (12,776 | ) |
Acquisitions of DVD library | | | (24,083 | ) | | | (33,040 | ) | | | (29,218 | ) | | | (47,653 | ) | | | (62,258 | ) |
Proceeds from sale of DVDs | | | 611 | | | | 1,694 | | | | 470 | | | | 1,158 | | | | 2,164 | |
Deposits and other assets | | | (168 | ) | | | (177 | ) | | | 22 | | | | (187 | ) | | | (155 | ) |
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Non-GAAP free cash flow | | $ | 6,278 | | | $ | (8,925 | ) | | $ | 1,837 | | | $ | 15,228 | | | $ | (7,088 | ) |
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Netflix, Inc.
Consolidated Other data
(unaudited)
(in thousands, except percentages and subscriber acquisition cost)
| | | | | | | | | | | | | | | | | | | | |
| | As of / Three Months Ended
| | | As of / Six Months Ended
| |
| | June 30, 2004
| | | March 31, 2005
| | | June 30, 2005
| | | June 30, 2004
| | | June 30, 2005
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Subscriber information: | | | | | | | | | | | | | | | | | | | | |
Subscribers: beginning of period | | | 1,932 | | | | 2,610 | | | | 3,018 | | | | 1,487 | | | | 2,610 | |
Gross subscribers additions: during period | | | 583 | | | | 945 | | | | 707 | | | | 1,343 | | | | 1,652 | |
Gross subscriber additions year-to-year change | | | 78.3 | % | | | 24.3 | % | | | 21.3 | % | | | 80.5 | % | | | 23.0 | % |
Gross subscriber additions quarter-to-quarter sequential change | | | (23.3 | )% | | | 20.7 | % | | | (25.2 | )% | | | — | | | | — | |
Less subscriber cancellations : during period | | | (422 | ) | | | (537 | ) | | | (529 | ) | | | (737 | ) | | | (1,066 | ) |
Subscribers: end of period | | | 2,093 | | | | 3,018 | | | | 3,196 | | | | 2,093 | | | | 3,196 | |
Subscribers year-to-year change | | | 82.5 | % | | | 56.2 | % | | | 52.7 | % | | | 82.5 | % | | | 52.7 | % |
Subscribers quarter-to-quarter sequential change | | | 8.3 | % | | | 15.6 | % | | | 5.9 | % | | | — | | | | — | |
Free subscribers: end of period | | | 69 | | | | 131 | | | | 87 | | | | 69 | | | | 87 | |
Free subscribers as percentage of ending subscribers | | | 3.3 | % | | | 4.3 | % | | | 2.7 | % | | | 3.3 | % | | | 2.7 | % |
Paid subscribers: end of period | | | 2,024 | | | | 2,887 | | | | 3,109 | | | | 2,024 | | | | 3,109 | |
Paid subscribers year-to-year change | | | 83.8 | % | | | 56.7 | % | | | 53.6 | % | | | 83.8 | % | | | 53.6 | % |
Paid subscribers quarter-to-quarter sequential change | | | 9.9 | % | | | 16.1 | % | | | 7.7 | % | | | — | | | | — | |
Churn | | | 5.6 | % | | | 5.0 | % | | | 4.7 | % | | | — | | | | — | |
Subscriber acquisition cost - Consolidated | | $ | 35.12 | | | $ | 37.89 | | | $ | 37.25 | | | $ | 35.12 | | | $ | 37.62 | |
Margins: | | | | | | | | | | | | | | | | | | | | |
Gross margin | | | 42.0 | % | | | 38.4 | % | | | 39.0 | % | | | 42.7 | % | | | 38.7 | % |
Operating margin | | | 2.2 | % | | | (6.3 | )% | | | 2.7 | % | | | (1.7 | )% | | | (1.7 | )% |
Net margin | | | 2.4 | % | | | (5.7 | )% | | | 3.5 | % | | | (1.3 | )% | | | (1.0 | )% |
Expenses as percentage of revenues: | | | | | | | | | | | | | | | | | | | | |
Fulfillment | | | 11.9 | % | | | 10.8 | % | | | 10.7 | % | | | 11.4 | % | | | 10.8 | % |
Technology and development | | | 4.7 | % | | | 4.6 | % | | | 4.6 | % | | | 4.8 | % | | | 4.6 | % |
Marketing | | | 17.0 | % | | | 23.2 | % | | | 16.0 | % | | | 21.4 | % | | | 19.5 | % |
General and administrative | | | 2.7 | % | | | 3.2 | % | | | 3.0 | % | | | 2.9 | % | | | 3.1 | % |
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Operating expenses before stock-based compensation | | | 36.3 | % | | | 41.8 | % | | | 34.3 | % | | | 40.5 | % | | | 38.0 | % |
Stock-based compensation | | | 3.5 | % | | | 2.9 | % | | | 2.0 | % | | | 3.9 | % | | | 2.4 | % |
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Total operating expenses | | | 39.8 | % | | | 44.7 | % | | | 36.3 | % | | | 44.4 | % | | | 40.4 | % |
Year-to-year change: | | | | | | | | | | | | | | | | | | | | |
Total revenues | | | 90.4 | % | | | 53.6 | % | | | 36.7 | % | | | 85.7 | % | | | 44.4 | % |
Fulfillment | | | 99.0 | % | | | 54.7 | % | | | 22.2 | % | | | 85.0 | % | | | 36.1 | % |
Technology and development | | | 37.1 | % | | | 42.0 | % | | | 32.9 | % | | | 28.7 | % | | | 37.2 | % |
Marketing | | | 105.7 | % | | | 34.1 | % | | | 28.6 | % | | | 103.6 | % | | | 31.7 | % |
General and administrative | | | 56.7 | % | | | 59.7 | % | | | 49.3 | % | | | 47.8 | % | | | 54.4 | % |
Operating expenses before stock-based compensation | | | 87.2 | % | | | 41.6 | % | | | 28.6 | % | | | 81.0 | % | | | 35.3 | % |
Stock-based compensation | | | 142.6 | % | | | (3.5 | )% | | | (17.2 | )% | | | 108.5 | % | | | (10.1 | )% |
Total operating expenses | | | 90.9 | % | | | 37.6 | % | | | 24.7 | % | | | 83.1 | % | | | 31.3 | % |