Segment Information and Revenues | Segment Information and Revenues The Company has two reportable segments: the Wealth Management segment and the Tax Preparation segment. The Company’s Chief Executive Officer is its chief operating decision maker and reviews financial information presented on a disaggregated basis. This information is used for purposes of allocating resources and evaluating financial performance. Information on reportable segments currently presented to the Company’s chief operating decision maker and a reconciliation to consolidated net income are presented below (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2018 2017 2018 2017 Revenue: Wealth Management $ 91,887 $ 86,809 $ 275,984 $ 254,772 Tax Preparation 3,498 3,362 183,214 156,936 Total revenue 95,385 90,171 459,198 411,708 Operating income (loss): Wealth Management 12,891 12,425 38,920 36,684 Tax Preparation (6,936 ) (6,238 ) 95,991 83,410 Corporate-level activity (16,647 ) (17,513 ) (53,740 ) (57,536 ) Total operating income (10,692 ) (11,326 ) 81,171 62,558 Other loss, net (3,863 ) (5,241 ) (11,850 ) (39,149 ) Income tax benefit (expense) 818 (166 ) (2,052 ) (5,952 ) Net income $ (13,737 ) $ (16,733 ) $ 67,269 $ 17,457 Revenues by major category within each segment are presented below (in thousands): Three months ended September 30, Nine months ended September 30, 2018 2017 2018 2017 Wealth Management: Commission $ 41,015 $ 39,432 $ 124,269 $ 117,181 Advisory 41,443 37,588 120,802 107,078 Asset-based 6,979 6,526 21,457 19,276 Transaction and fee 2,450 3,263 9,456 11,237 Total Wealth Management revenue $ 91,887 $ 86,809 $ 275,984 $ 254,772 Tax Preparation: Consumer $ 3,246 $ 3,149 $ 168,295 $ 143,239 Professional 252 213 14,919 13,697 Total Tax Preparation revenue $ 3,498 $ 3,362 $ 183,214 $ 156,936 See "Note 2: Summary of Significant Accounting Policies" for a discussion of the new revenue recognition standard, ASC 606, adopted by the Company on January 1, 2018. Wealth Management revenue recognition: Wealth Management revenue consists primarily of commission revenue, advisory revenue, asset-based revenue, and transaction and fee revenue. The Company's Wealth Management revenues are earned from customers primarily located in the United States. Wealth management revenue details are as follows: Commission revenue - Commission revenue represents amounts generated by the Company's clients' purchases and sales of securities and various investment products. The Company serves as the registered broker/dealer or insurance agent for those trades. The Company generates two types of commission revenues: transaction-based sales commissions that occur on the trade date, which is when the Company's performance obligations have been substantially completed, and trailing commissions, which are paid to the Company (typically in arrears on a quarterly basis) based on the clients' account balance, rather than a per-transaction fee. Advisory revenue - Advisory revenue includes fees charged to clients in advisory accounts where the Company is the Registered Investment Adviser. These fees are based on the value of assets within these advisory accounts. Advisory revenues are deferred and recognized ratably over the period (typically quarterly) in which the performance obligations, which are defined in ASC 606 as promises to transfer goods or services, have been completed. Asset-based revenue - Asset-based revenue primarily includes fees from financial product manufacturer sponsorship programs, cash sweep programs and other asset-based revenues, primarily including margin revenues, and are recognized ratably over the period in which services are provided. Transaction and fee revenue - Transaction and fee revenue primarily includes support fees charged to advisers, which are recognized over time as advisory services are provided, fees charged for executing certain transactions in client accounts, which are recognized on a trade-date basis, and other fees related to services provided and other account charges as generally outlined in agreements with financial advisers, clients, and financial institutions, which are recognized as services are performed or as earned, as applicable. Details of Wealth Management revenues are: Wealth Management Segment Revenues Three Months Ended September 30, 2018 Nine Months Ended September 30, 2018 Recognized Upon Transaction Recognized Over Time Total Recognized Upon Transaction Recognized Over Time Total Commission revenue $ 16,929 $ 24,086 $ 41,015 $ 51,193 $ 73,076 $ 124,269 Advisory revenue — 41,443 41,443 — 120,802 120,802 Asset-based revenue — 6,979 6,979 — 21,457 21,457 Transaction and fee revenue 576 1,874 2,450 2,573 6,883 9,456 Total $ 17,505 $ 74,382 $ 91,887 $ 53,766 $ 222,218 $ 275,984 Tax Preparation revenue recognition : The Company derives revenue from the sale of Tax Preparation online services, ancillary services, packaged tax preparation software, and arrangements that may include a combination of these items. Ancillary services include Tax Preparation support services, e-filing services, bank or reloadable pre-paid debit card services, and other value-added services, including enhanced tax and Wealth Management services through HD Vest. The Company’s Tax Preparation revenues are earned from customers primarily located in the United States. Tax Preparation revenue details are as follows: Consumer revenue - Consumer revenue includes revenue associated with the Company’s online software products, downloadable or shipped desktop software products, add-on services such as refund payment transfer services, bank or reloadable pre-paid debit card services and audit defense services. Online revenues include revenues associated with the Company’s online software products sold to customers and businesses primarily for the preparation of individual or business tax returns, and are generally recognized when customers and businesses complete and file returns. Desktop revenues primarily include revenues from all downloadable or shipped software products and are generally recognized when customers download the software or when the software ships. Add-on services are revenues related to services such as refund payment transfer services, bank or reloadable pre-paid debit card services and audit defense services, and are generally recognized as customers complete and file returns. Professional revenue - Professional revenues include revenues associated with the Company’s desktop software products sold to tax return preparers who utilize the Company’s offerings to service end customers and are generally recognized when customers download the software or when the software ships. Professional customers have the option to elect an unlimited e-filing package or a pay-per-return package. As the unlimited e-filing package can be re-used, those revenues are recognized over an estimated filing timeline. Revenues from the pay-per-return package are recognized when customers complete and file returns. Details of Tax Preparation revenues are: Tax Preparation Segment Revenues Three Months Ended September 30, 2018 Nine Months Ended September 30, 2018 Recognized Upon Transaction Recognized Over Time Total Recognized Upon Transaction Recognized Over Time Total Consumer $ 3,246 $ — $ 3,246 $ 168,295 $ — $ 168,295 Professional 182 70 252 12,497 2,422 14,919 Total $ 3,428 $ 70 $ 3,498 $ 180,792 $ 2,422 $ 183,214 |