Segment Information and Revenues | Note 3: Segment Information and Revenues We have two reportable segments: (1) the Wealth Management segment and (2) the Tax Software segment. Our Chief Executive Officer is the chief operating decision maker and reviews financial information presented on a disaggregated basis. This information is used for purposes of allocating resources and evaluating financial performance. We do not allocate certain general and administrative costs (including personnel and overhead costs), stock-based compensation, depreciation, amortization of acquired intangible assets, acquisition and integration costs, executive transition costs, headquarters relocation costs, contested proxy and other legal and consulting costs, or impairment of goodwill to the reportable segments. Such amounts are reflected in the table below under the heading “Corporate-level activity.” In addition, we do not allocate other loss, net, or income taxes to the reportable segments. We do not report assets or capital expenditures by segment to the chief operating decision maker. Information on reportable segments currently presented to our chief operating decision maker and a reconciliation to consolidated net income (loss) are presented below (in thousands): Three months ended June 30, Six months ended June 30, 2021 2020 2021 2020 Revenue: Wealth Management $ 162,395 $ 115,884 $ 316,886 $ 260,873 Tax Software 91,917 45,238 215,809 163,569 Total revenue 254,312 161,122 532,695 424,442 Operating income (loss): Wealth Management 21,396 11,731 40,792 34,329 Tax Software 63,448 6,659 114,336 44,412 Corporate-level activity (43,218) (22,996) (76,273) (325,186) Total operating income (loss) 41,626 (4,606) 78,855 (246,445) Other loss, net (8,024) (5,288) (15,907) (11,423) Income tax benefit (expense) (1,994) 59,539 (3,694) (7,981) Net income (loss) $ 31,608 $ 49,645 $ 59,254 $ (265,849) Revenues by major category within each segment are presented below (in thousands): Three months ended June 30, Six months ended June 30, 2021 2020 2021 2020 Wealth Management: Advisory $ 96,508 $ 66,303 $ 187,627 $ 145,060 Commission 51,702 39,836 104,236 90,416 Asset-based 5,526 3,981 10,855 14,560 Transaction and fee 8,659 5,764 14,168 10,837 Total Wealth Management revenue $ 162,395 $ 115,884 $ 316,886 $ 260,873 Tax Software: Consumer $ 88,846 $ 44,421 $ 199,413 $ 148,242 Professional 3,071 817 16,396 15,327 Total Tax Software revenue $ 91,917 $ 45,238 $ 215,809 $ 163,569 Wealth Management revenue recognition Wealth management revenue primarily consists of advisory revenue, commission revenue, asset-based revenue, and transaction and fee revenue. The timing of Wealth Management revenue recognition was as follows (in thousands): Three months ended June 30, 2021 2020 Recognized Upon Transaction Recognized Over Time Total Recognized Upon Transaction Recognized Over Time Total Advisory revenue $ — $ 96,508 $ 96,508 $ — $ 66,303 $ 66,303 Commission revenue 21,076 30,626 51,702 14,803 25,033 39,836 Asset-based revenue — 5,526 5,526 — 3,981 3,981 Transaction and fee revenue 1,192 7,467 8,659 1,137 4,627 5,764 Total Wealth Management revenue $ 22,268 $ 140,127 $ 162,395 $ 15,940 $ 99,944 $ 115,884 Six months ended June 30, 2021 2020 Recognized Upon Transaction Recognized Over Time Total Recognized Upon Transaction Recognized Over Time Total Advisory revenue $ — $ 187,627 $ 187,627 $ — $ 145,060 $ 145,060 Commission revenue 43,443 60,793 104,236 38,184 52,232 90,416 Asset-based revenue — 10,855 10,855 — 14,560 14,560 Transaction and fee revenue 2,566 11,602 14,168 2,996 7,841 10,837 Total Wealth Management revenue $ 46,009 $ 270,877 $ 316,886 $ 41,180 $ 219,693 $ 260,873 Tax Software revenue recognition We generate Tax Software revenue from the sale of tax preparation digital services, packaged tax preparation software, ancillary services, and multiple element arrangements that may include a combination of these items. The timing of Tax Software revenue recognition was as follows (in thousands): Three months ended June 30, 2021 2020 Recognized Upon Transaction Recognized Over Time Total Recognized Upon Transaction Recognized Over Time Total Consumer revenue $ 88,846 $ — $ 88,846 $ 44,420 $ 1 $ 44,421 Professional revenue 2,128 943 3,071 187 630 817 Total Tax Software revenue $ 90,974 $ 943 $ 91,917 $ 44,607 $ 631 $ 45,238 Six months ended June 30, 2021 2020 Recognized Upon Transaction Recognized Over Time Total Recognized Upon Transaction Recognized Over Time Total Consumer revenue $ 199,413 $ — $ 199,413 $ 148,241 $ 1 $ 148,242 Professional revenue 14,255 2,141 16,396 13,181 2,146 15,327 Total Tax Software revenue $ 213,668 $ 2,141 $ 215,809 $ 161,422 $ 2,147 $ 163,569 |