Segment Information and Revenue | Note 3: Segment Information and Revenue We have two reportable segments: (1) the Wealth Management segment and (2) the Tax Software segment. Our Chief Executive Officer is the chief operating decision maker and reviews financial information presented on a disaggregated basis. This information is used for purposes of allocating resources and evaluating financial performance. We do not allocate certain general and administrative costs (including personnel and overhead costs), stock-based compensation, acquisition and integration costs, depreciation, amortization of acquired intangible assets, or contested proxy, transaction and other legal and consulting costs to the reportable segments. Such amounts are reflected under the heading “Corporate-level activity.” In addition, we do not allocate interest expense and other, net, or income taxes to the reportable segments. We do not report assets or capital expenditures by segment to the chief operating decision maker. Information on reportable segments currently presented to our chief operating decision maker and a reconciliation to consolidated net income (loss) are presented below (in thousands): Three Months Ended September 30, Nine Months Ended 2022 2021 2022 2021 Revenue: Wealth Management $ 165,032 $ 169,135 $ 494,104 $ 486,021 Tax Software 6,664 5,039 242,028 220,848 Total revenue 171,696 174,174 736,132 706,869 Operating income (loss): Wealth Management 27,626 19,564 59,920 60,356 Tax Software (12,517) (13,864) 99,372 100,472 Corporate-level activity (28,927) (25,982) (77,282) (102,255) Total operating income (loss) (13,818) (20,282) 82,010 58,573 Interest expense and other, net (9,749) (8,295) (25,707) (24,202) Income (loss) before income taxes (23,567) (28,577) 56,303 34,371 Income tax benefit (expense) 1,726 774 (4,099) (2,920) Net income (loss) $ (21,841) $ (27,803) $ 52,204 $ 31,451 Wealth Management Revenue Recognition Wealth management revenue primarily consists of advisory revenue, commission revenue, asset-based revenue, and transaction and fee revenue. Revenues by major category within the Wealth Management segment and the timing of Wealth Management revenue recognition was as follows (in thousands): Three Months Ended September 30, Nine Months Ended 2022 2021 2022 2021 Recognized upon transaction: Commission $ 17,868 $ 22,372 $ 56,373 $ 65,815 Transaction and fee 1,307 1,213 3,813 3,779 Total revenue recognized upon transaction $ 19,175 $ 23,585 $ 60,186 $ 69,594 Recognized over time: Advisory $ 95,070 $ 103,540 $ 306,394 $ 291,167 Commission 23,920 30,589 75,905 91,382 Asset-based 21,147 5,659 33,774 16,514 Transaction and fee 5,720 5,762 17,845 17,364 Total revenue recognized over time $ 145,857 $ 145,550 $ 433,918 $ 416,427 Total Wealth Management revenue: Advisory $ 95,070 $ 103,540 $ 306,394 $ 291,167 Commission 41,788 52,961 132,278 157,197 Asset-based 21,147 5,659 33,774 16,514 Transaction and fee 7,027 6,975 21,658 21,143 Total Wealth Management revenue $ 165,032 $ 169,135 $ 494,104 $ 486,021 Tax Software Revenue Recognition We generate Tax Software revenue from the sale of digital tax preparation services, packaged tax preparation software, ancillary services, and multiple element arrangements that may include a combination of these items. Revenues by major category within the Tax Software segment and the timing of Tax Software revenue recognition was as follows (in thousands): Three Months Ended September 30, Nine Months Ended 2022 2021 2022 2021 Recognized upon transaction: Consumer $ 5,974 $ 4,479 $ 222,198 $ 203,891 Professional 525 370 16,473 14,626 Total revenue recognized upon transaction $ 6,499 $ 4,849 $ 238,671 $ 218,517 Recognized over time: Consumer $ — $ — $ 64 $ — Professional 165 190 3,293 2,331 Total revenue recognized over time $ 165 $ 190 $ 3,357 $ 2,331 Total Tax Software revenue: Consumer $ 5,974 $ 4,479 $ 222,262 $ 203,891 Professional 690 560 19,766 16,957 Total Tax Software revenue $ 6,664 $ 5,039 $ 242,028 $ 220,848 |