Loans Receivable and Allowance for Credit Losses | Loans Receivable and Allowance for Credit Losses The following table presents the composition of the Company’s loans held-for-investment outstanding as of March 31, 2024 and December 31, 2023: ($ in thousands) March 31, 2024 December 31, 2023 Commercial: C&I $ 16,350,191 $ 16,581,079 CRE: CRE 14,609,655 14,777,081 Multifamily residential 5,010,245 5,023,163 Construction and land 673,939 663,868 Total CRE 20,293,839 20,464,112 Total commercial 36,644,030 37,045,191 Consumer: Residential mortgage: Single-family residential 13,563,738 13,383,060 HELOCs 1,731,233 1,722,204 Total residential mortgage 15,294,971 15,105,264 Other consumer 53,503 60,327 Total consumer 15,348,474 15,165,591 Total loans held-for-investment (1) $ 51,992,504 $ 52,210,782 Allowance for loan losses (670,280) (668,743) Loans held-for-investment, net (1) $ 51,322,224 $ 51,542,039 (1) Includes Accrued interest receivable on loans held-for-investment was $268 million and $267 million as of March 31, 2024 and December 31, 2023, respectively, and was included in Other assets on the Consolidated Balance Sheet. The interest income reversed was insignificant for both the three months ended March 31, 2024 and 2023. For the Company’s accounting policy on accrued interest receivable related to loans held-for-investment, see Note 1 — Summary of Significant Accounting Policies — Significant Accounting Policies — Loans Held-for-Investment to the Consolidated Financial Statements of the Company’s 2023 Form 10-K. The Company also has loans held-for-sale. For the Company’s accounting policy on loans held-for-sale, refer to Note 1 — Summary of Significant Accounting Policies — Significant Accounting Policies — Loans Held-for-Sale to the Consolidated Financial Statements in the Company’s 2023 Form 10-K. The Company’s FRBSF and FHLB borrowings are primarily secured by loans held-for-investment. Loans held-for-investment totaling $37.1 billion and $37.2 billion, respectively, were pledged to secure borrowings and provide additional borrowing capacity as of March 31, 2024 and December 31, 2023. Credit Quality Indicators All loans are subject to the Company’s credit review and monitoring process. For the commercial loan portfolio, loans are risk rated based on an analysis of the borrower’s current payment performance or delinquency, repayment sources, financial and liquidity factors, including industry and geographic considerations. For the consumer loan portfolio, payment performance or delinquency is typically the driving indicator for risk ratings. The Company utilizes internal credit risk ratings to assign each individual loan a risk rating of 1 through 10: • Pass — loans risk rated 1 through 5 are assigned an internal risk rating category of “Pass.” Loans risk rated 1 are typically loans fully secured by cash. Pass loans have sufficient sources of repayment to repay the loan in full, in accordance with all terms and conditions. • Special mention — loans assigned a risk rating of 6 have potential weaknesses that warrant closer attention by management; these are assigned an internal risk rating category of “Special Mention.” • Substandard — loans assigned a risk rating of 7 or 8 have well-defined weaknesses that may jeopardize the full and timely repayment of the loan; these are assigned an internal risk rating category of “Substandard.” • Doubtful — loans assigned a risk rating of 9 have insufficient sources of repayment and a high probability of loss; these are assigned an internal risk rating category of “Doubtful.” • Loss — loans assigned a risk rating of 10 are uncollectible and of such little value that they are no longer considered bankable assets; these are assigned an internal risk rating category of “Loss.” Loan exposures categorized as criticized consist of special mention, substandard, doubtful and loss categories. The Company reviews the internal risk ratings of its loan portfolio on a regular basis, and adjusts the ratings based on changes in the borrowers’ financial status and the collectability of the loans. The following tables summarize the Company’s loans held-for-investment and year-to-date gross write-offs by loan portfolio segments, internal risk ratings and vintage year as of the periods presented. The vintage year is the year of loan origination, renewal or major modification. Revolving loans that are converted to term loans presented in the tables below are excluded from term loans by vintage year columns. March 31, 2024 Term Loans by Origination Year ($ in thousands) 2024 2023 2022 2021 2020 Prior Revolving Loans Revolving Loans Converted to Term Loans (1) Total Commercial: C&I: Pass $ 494,511 $ 2,181,627 $ 1,390,042 $ 1,162,380 $ 290,790 $ 357,396 $ 9,858,874 $ 23,801 $ 15,759,421 Criticized (accrual) 15 80,137 146,122 126,563 8,378 61,936 118,657 — 541,808 Criticized (nonaccrual) — 15,676 10,179 631 4,193 17,313 970 — 48,962 Total C&I 494,526 2,277,440 1,546,343 1,289,574 303,361 436,645 9,978,501 23,801 16,350,191 Gross write-offs for the three months ended March 31, 2024 (2) — 221 11,550 3,047 488 1,528 (56) (3) — 16,778 CRE: Pass 310,715 2,415,104 3,940,346 2,125,414 1,412,088 3,815,741 90,300 48,880 14,158,588 Criticized (accrual) — 66,187 54,141 26,402 53,926 200,610 — 14,795 416,061 Criticized (nonaccrual) — 1,750 — — — 33,256 — — 35,006 Subtotal CRE 310,715 2,483,041 3,994,487 2,151,816 1,466,014 4,049,607 90,300 63,675 14,609,655 Gross write-offs for the three months ended March 31, 2024 — — — — — 2,398 — — 2,398 Multifamily residential: Pass 43,746 652,947 1,482,963 794,023 645,391 1,329,341 6,831 1,275 4,956,517 Criticized (accrual) — 13,939 — 31,882 — 3,261 — — 49,082 Criticized (nonaccrual) — — — — — 4,646 — — 4,646 Subtotal multifamily residential 43,746 666,886 1,482,963 825,905 645,391 1,337,248 6,831 1,275 5,010,245 Gross write-offs for the three months ended March 31, 2024 — — — — — 6 — — 6 Construction and land: Pass 2,980 266,224 234,093 124,830 1,603 6,290 8,795 — 644,815 Criticized (accrual) — — 16,888 — — — — — 16,888 Criticized (nonaccrual) — — 12,236 — — — — — 12,236 Subtotal construction and land 2,980 266,224 263,217 124,830 1,603 6,290 8,795 — 673,939 Gross write-offs for the three months ended March 31, 2024 — — 1,224 — — — — — 1,224 Total CRE 357,441 3,416,151 5,740,667 3,102,551 2,113,008 5,393,145 105,926 64,950 20,293,839 Total CRE gross write-offs for the three months ended March 31, 2024 — — 1,224 — — 2,404 — — 3,628 Total commercial $ 851,967 $ 5,693,591 $ 7,287,010 $ 4,392,125 $ 2,416,369 $ 5,829,790 $ 10,084,427 $ 88,751 $ 36,644,030 Total commercial gross write-offs for the three months ended March 31, 2024 (2) $ — $ 221 $ 12,774 $ 3,047 $ 488 $ 3,932 $ (56) (3) $ — $ 20,406 March 31, 2024 Term Loans by Origination Year ($ in thousands) 2024 2023 2022 2021 2020 Prior Revolving Loans Revolving Loans Converted to Term Loans (1) Total Consumer: Residential mortgage: Single-family residential: Pass (4) $ 547,073 $ 3,077,628 $ 3,285,262 $ 2,236,107 $ 1,553,848 $ 2,814,348 $ — $ — $ 13,514,266 Criticized (accrual) — 3,196 — 1,764 3,910 5,583 — — 14,453 Criticized (nonaccrual) (4) — 7,860 5,874 3,389 3,718 14,178 — — 35,019 Subtotal single-family residential mortgage 547,073 3,088,684 3,291,136 2,241,260 1,561,476 2,834,109 — — 13,563,738 HELOCs: Pass 4,798 3,655 3,394 2,817 5,107 9,288 1,561,308 123,131 1,713,498 Criticized (accrual) — 808 2,435 360 — 670 718 1,246 6,237 Criticized (nonaccrual) — 65 518 219 — 5,906 — 4,790 11,498 Subtotal HELOCs 4,798 4,528 6,347 3,396 5,107 15,864 1,562,026 129,167 1,731,233 Total residential mortgage 551,871 3,093,212 3,297,483 2,244,656 1,566,583 2,849,973 1,562,026 129,167 15,294,971 Other consumer: Pass 2,132 632 18,101 134 — 6,861 22,481 — 50,341 Criticized (accrual) — — — — — — 3,000 — 3,000 Criticized (nonaccrual) — — — — — — 162 — 162 Total other consumer 2,132 632 18,101 134 — 6,861 25,643 — 53,503 Gross write-offs for the three months ended March 31, 2024 (2) — — — — — — 2 — 2 Total consumer $ 554,003 $ 3,093,844 $ 3,315,584 $ 2,244,790 $ 1,566,583 $ 2,856,834 $ 1,587,669 $ 129,167 $ 15,348,474 Total consumer gross write-offs for the three months ended March 31, 2024 (2) $ — $ — $ — $ — $ — $ — $ 2 $ — $ 2 Total loans held-for-investment: Pass $ 1,405,955 $ 8,597,817 $ 10,354,201 $ 6,445,705 $ 3,908,827 $ 8,339,265 $ 11,548,589 $ 197,087 $ 50,797,446 Criticized (accrual) 15 164,267 219,586 186,971 66,214 272,060 122,375 16,041 1,047,529 Criticized (nonaccrual) — 25,351 28,807 4,239 7,911 75,299 1,132 4,790 147,529 Total $ 1,405,970 $ 8,787,435 $ 10,602,594 $ 6,636,915 $ 3,982,952 $ 8,686,624 $ 11,672,096 $ 217,918 $ 51,992,504 Total loans held-for-investment gross write-offs for the three months ended March 31, 2024 (2) $ — $ 221 $ 12,774 $ 3,047 $ 488 $ 3,932 $ (54) (3) $ — $ 20,408 December 31, 2023 Term Loans by Origination Year ($ in thousands) 2023 2022 2021 2020 2019 Prior Revolving Loans Revolving Loans Converted to Term Loans (1) Total Commercial: C&I: Pass $ 2,314,463 $ 1,628,560 $ 1,296,936 $ 331,982 $ 245,173 $ 164,159 $ 10,053,757 $ 20,143 $ 16,055,173 Criticized (accrual) 105,119 67,899 120,574 15,064 40,920 22,098 117,196 — 488,870 Criticized (nonaccrual) 2,104 7,916 131 4,819 2,979 18,137 950 — 37,036 Total C&I 2,421,686 1,704,375 1,417,641 351,865 289,072 204,394 10,171,903 20,143 16,581,079 Gross write-offs for the year ended December 31, 2023 (2) 350 10,454 424 3,758 9,748 2,648 1,593 — 28,975 CRE: Pass 2,492,915 4,086,385 2,216,257 1,428,724 1,600,844 2,494,382 92,851 62,771 14,475,129 Criticized (accrual) 36,855 34,485 30,336 48,250 24,437 104,340 — — 278,703 Criticized (nonaccrual) — — — — 444 22,805 — — 23,249 Subtotal CRE 2,529,770 4,120,870 2,246,593 1,476,974 1,625,725 2,621,527 92,851 62,771 14,777,081 Gross write-offs for the year ended December 31, 2023 (2) — — — — — 1,329 — — 1,329 Multifamily residential: Pass 665,780 1,481,161 808,333 612,408 498,491 857,713 8,690 1,281 4,933,857 Criticized (accrual) — 3,356 54,614 — 693 25,974 — — 84,637 Criticized (nonaccrual) — — — — — 4,669 — — 4,669 Subtotal multifamily residential 665,780 1,484,517 862,947 612,408 499,184 888,356 8,690 1,281 5,023,163 Gross write-offs for the year ended December 31, 2023 — — — — — 3 — — 3 Construction and land: Pass 209,775 280,151 120,724 39,928 808 5,501 6,981 — 663,868 Subtotal construction and land 209,775 280,151 120,724 39,928 808 5,501 6,981 — 663,868 Total CRE 3,405,325 5,885,538 3,230,264 2,129,310 2,125,717 3,515,384 108,522 64,052 20,464,112 Total CRE gross write-offs for the year ended December 31, 2023 (2) — — — — — 1,332 — — 1,332 Total commercial $ 5,827,011 $ 7,589,913 $ 4,647,905 $ 2,481,175 $ 2,414,789 $ 3,719,778 $ 10,280,425 $ 84,195 $ 37,045,191 Total commercial gross write-offs for the year ended December 31, 2023 (2) 350 10,454 424 3,758 9,748 3,980 1,593 — 30,307 December 31, 2023 Term Loans by Origination Year ($ in thousands) 2023 2022 2021 2020 2019 Prior Revolving Loans Revolving Loans Converted to Term Loans (1) Total Consumer: Residential mortgage: Single-family residential: Pass (4) $ 3,188,830 $ 3,340,789 $ 2,279,802 $ 1,594,525 $ 980,686 $ 1,959,974 $ — $ — $ 13,344,606 Criticized (accrual) 2,680 4,471 566 1,440 1,503 4,167 — — 14,827 Criticized (nonaccrual) (4) 4,466 837 3,902 2,081 3,626 8,715 — — 23,627 Subtotal single-family residential mortgage 3,195,976 3,346,097 2,284,270 1,598,046 985,815 1,972,856 — — 13,383,060 HELOCs: Pass 3,641 3,882 1,734 3,153 729 9,251 1,551,074 126,280 1,699,744 Criticized (accrual) 565 1,219 1,872 101 185 1,470 2,548 1,089 9,049 Criticized (nonaccrual) 815 856 413 72 584 6,863 279 3,529 13,411 Subtotal HELOCs 5,021 5,957 4,019 3,326 1,498 17,584 1,553,901 130,898 1,722,204 Gross write-offs for the year ended December 31, 2023 (2) — — — — — 41 — 6 47 Total residential mortgage 3,200,997 3,352,054 2,288,289 1,601,372 987,313 1,990,440 1,553,901 130,898 15,105,264 Total residential mortgage gross write-offs for the year ended December 31, 2023 (2) — — — — — 41 — 6 47 Other consumer: Pass 2,286 18,098 135 — — 13,244 26,432 — 60,195 Criticized (nonaccrual) — — — — — — 132 — 132 Total other consumer 2,286 18,098 135 — — 13,244 26,564 — 60,327 Total consumer $ 3,203,283 $ 3,370,152 $ 2,288,424 $ 1,601,372 $ 987,313 $ 2,003,684 $ 1,580,465 $ 130,898 $ 15,165,591 Total consumer gross write-offs for the year ended December 31, 2023 (2) $ — $ — $ — $ — $ — $ 41 $ — $ 6 $ 47 Total by Risk Rating: Pass $ 8,877,690 $ 10,839,026 $ 6,723,921 $ 4,010,720 $ 3,326,731 $ 5,504,224 $ 11,739,785 $ 210,475 $ 51,232,572 Criticized (accrual) 145,219 111,430 207,962 64,855 67,738 158,049 119,744 1,089 876,086 Criticized (nonaccrual) 7,385 9,609 4,446 6,972 7,633 61,189 1,361 3,529 102,124 Total $ 9,030,294 $ 10,960,065 $ 6,936,329 $ 4,082,547 $ 3,402,102 $ 5,723,462 $ 11,860,890 $ 215,093 $ 52,210,782 Total loans held-for-investment gross write-offs for the year ended December 31, 2023 (2) $ 350 $ 10,454 $ 424 $ 3,758 $ 9,748 $ 4,021 $ 1,593 $ 6 $ 30,354 (1) $7 million and $12 million of total commercial loans, comprised of C&I and CRE revolving loans, converted to term loans during the three months ended March 31, 2024 and 2023, respectively. During the three months ended March 31, 2024 and 2023, respectively, $15 million and $5 million of total consumer loans, comprised of HELOCs, converted to term loans. (2) Excludes gross write-offs associated with loans the Company sold or settled. (3) Represents the remaining unamortized deferred loan fee related to a zero balance loan with no previous charge-offs. (4) As of both March 31, 2024 and December 31, 2023, $1 million of nonaccrual loans whose payments were guaranteed by the Federal Housing Administration were classified with a “Pass” rating. Nonaccrual and Past Due Loans Loans that are 90 or more days past due are generally placed on nonaccrual status unless the loan is well-collateralized and in the process of collection. Loans that are less than 90 days past due but have identified deficiencies, such as when the full collection of principal or interest becomes uncertain, are also placed on nonaccrual status. The following tables present the aging analysis of loans held-for-investment as of March 31, 2024 and December 31, 2023: March 31, 2024 ($ in thousands) Current Accruing Loans Accruing Loans 30-59 Days Past Due Accruing Loans 60-89 Days Past Due Total Accruing Past Due Loans Total Nonaccrual Loans Total Loans Commercial: C&I $ 16,281,903 $ 4,559 $ 14,767 $ 19,326 $ 48,962 $ 16,350,191 CRE: CRE 14,555,923 18,726 — 18,726 35,006 14,609,655 Multifamily residential 5,005,231 368 — 368 4,646 5,010,245 Construction and land 661,703 — — — 12,236 673,939 Total CRE 20,222,857 19,094 — 19,094 51,888 20,293,839 Total commercial 36,504,760 23,653 14,767 38,420 100,850 36,644,030 Consumer: Residential mortgage: Single-family residential 13,478,789 33,911 15,369 49,280 35,669 13,563,738 HELOCs 1,699,628 13,877 6,230 20,107 11,498 1,731,233 Total residential mortgage 15,178,417 47,788 21,599 69,387 47,167 15,294,971 Other consumer 53,224 60 57 117 162 53,503 Total consumer 15,231,641 47,848 21,656 69,504 47,329 15,348,474 Total $ 51,736,401 $ 71,501 $ 36,423 $ 107,924 $ 148,179 $ 51,992,504 December 31, 2023 ($ in thousands) Current Accruing Loans Accruing Loans 30-59 Days Past Due Accruing Loans 60-89 Days Past Due Total Accruing Past Due Loans Total Nonaccrual Loans Total Loans Commercial: C&I $ 16,508,394 $ 28,550 $ 7,099 $ 35,649 $ 37,036 $ 16,581,079 CRE: CRE 14,750,315 1,719 1,798 3,517 23,249 14,777,081 Multifamily residential 5,017,897 597 — 597 4,669 5,023,163 Construction and land 650,617 13,251 — 13,251 — 663,868 Total CRE 20,418,829 15,567 1,798 17,365 27,918 20,464,112 Total commercial 36,927,223 44,117 8,897 53,014 64,954 37,045,191 Consumer: Residential mortgage: Single-family residential 13,313,455 29,285 15,943 45,228 24,377 13,383,060 HELOCs 1,687,301 12,266 9,226 21,492 13,411 1,722,204 Total residential mortgage 15,000,756 41,551 25,169 66,720 37,788 15,105,264 Other consumer 56,930 3,123 142 3,265 132 60,327 Total consumer 15,057,686 44,674 25,311 69,985 37,920 15,165,591 Total $ 51,984,909 $ 88,791 $ 34,208 $ 122,999 $ 102,874 $ 52,210,782 The following table presents the amortized cost of loans on nonaccrual status for which there was no related allowance for loan losses as of both March 31, 2024 and December 31, 2023. Nonaccrual loans may not have an allowance for credit losses if the loan balances are well secured by collateral values and there is no loss expectation. ($ in thousands) March 31, 2024 December 31, 2023 Commercial: C&I $ 40,617 $ 33,089 CRE 34,431 22,653 Multifamily residential 4,235 4,235 Construction and land 12,236 — Total commercial 91,519 59,977 Consumer: Single-family residential 15,380 4,852 HELOCs 6,287 7,256 Total consumer 21,667 12,108 Total nonaccrual loans with no related allowance for loan losses $ 113,186 $ 72,085 Foreclosed Assets The Company acquires assets from borrowers through loan restructurings, workouts, or foreclosures. Assets acquired may include real properties (e.g., real estate, land, and buildings) and commercial and personal properties. The Company recognizes foreclosed assets upon receiving assets in satisfaction of a loan (e.g., taking legal title or physical possession). Foreclosed assets, consisting of OREO and other nonperforming assets, are included in Other assets on the Consolidated Balance Sheet. The Company had $17 million of foreclosed assets as of March 31, 2024, compared with $11 million as of December 31, 2023. The Company commences the foreclosure process on consumer mortgage loans after a borrower becomes more than 120 days delinquent in accordance with the CFPB guidelines. The carrying value of the consumer real estate loans that were in an active or suspended foreclosure process was $8 million as of both March 31, 2024 and December 31, 2023. Loan Modifications to Borrowers Experiencing Financial Difficulty As part of the Company’s loss mitigation efforts, the Company may agree to modify the contractual terms of a loan to assist borrowers experiencing financial difficulty. The Company negotiates loan modifications on a case-by-case basis to achieve mutually agreeable terms that maximize loan collectability and meet the borrower’s financial needs. The Company considers various factors to identify borrowers experiencing financial difficulty. The primary factor for consumer borrowers is delinquency status. For commercial loan borrowers, these factors include credit risk ratings, the probability of loan risk rating downgrades, and overall risk profile changes. The modification may include, but is not limited to, payment deferrals, interest rate reductions, term extensions, principal forgiveness, or a combination of such modifications. Commercial loan borrowers that require immaterial modifications such as insignificant interest rate changes, short-term extensions (90 days or less) from the original maturity date, or temporary waivers or extensions of financial covenants which would not constitute material credit actions, are generally not considered to be experiencing financial difficulty and are not included in the disclosure. Insignificant payment deferrals (three months or less in the last 12 months) are also not included in the disclosure. The following tables present the amortized cost of loans that were modified during the three months ended March 31, 2024 and 2023 by loan class and modification type: Three Months Ended March 31, 2024 Modification Type ($ in thousands) Term Extension Payment Delay Combination: Rate Reduction/ Payment Delay Total Modification as a % of Loan Class Commercial: C&I $ 4,013 $ 22,155 $ — $ 26,168 0.16 % CRE 24,488 — 19,325 43,813 0.22 % Total commercial 28,501 22,155 19,325 69,981 Consumer: Single-family residential — 3,996 — 3,996 0.03 % HELOCs — 5,501 517 6,018 0.35 % Total consumer — 9,497 517 10,014 Total $ 28,501 $ 31,652 $ 19,842 $ 79,995 Three Months Ended March 31, 2023 Modification Type ($ in thousands) Term Extension Payment Delay Combination: Rate Reduction/ Payment Delay Total Modification as a % of Loan Class Commercial: C&I $ 19,974 $ 14,364 $ — $ 34,338 0.22 % CRE 543 — — 543 — % Total commercial 20,517 14,364 — 34,881 Consumer: HELOCs 738 — — 738 0.04 % Total consumer 738 — — 738 Total $ 21,255 $ 14,364 $ — $ 35,619 The following tables present the financial effects of the loan modifications for the three months ended March 31, 2024 and 2023 by loan class and modification type: Financial Effects of Loan Modifications Three Months Ended March 31, 2024 ($ in thousands) Weighted-Average Interest Rate Reduction Weighted-Average Term Extension Weighted-Average Payment Delay Commercial: C&I — 1.8 1.7 CRE 2.75 % 1.5 1.7 Consumer: Single-family residential — 0.0 0.7 HELOCs 0.25 % 0.0 3.2 Financial Effects of Loan Modifications Three Months Ended March 31, 2023 ($ in thousands) Weighted-Average Interest Rate Reduction Weighted-Average Term Extension Weighted-Average Payment Delay Commercial: C&I — 0.9 1.0 CRE — 2.0 0.0 Consumer: HELOCs — 14.8 0.0 A modified loan may become delinquent and result in a payment default (generally 90 days past due) subsequent to modification. The following table presents information on loans that defaulted during the three months ended March 31, 2024 that received modifications during the 12 months preceding payment default: Loans Modified Subsequently Defaulted Three Months Ended March 31, 2024 ($ in thousands) Term Extension Payment Delay Combination: Term Extension/ Payment Delay Total Commercial: C&I $ 7,828 $ — — $ 7,828 Total commercial 7,828 — — 7,828 Consumer: Single-family residential — 3,972 383 4,355 Total consumer — 3,972 383 4,355 Total $ 7,828 $ 3,972 $ 383 $ 12,183 In comparison, there were no loans that received modifications, which subsequently defaulted during the three months ended March 31, 2023. The Company closely monitors the performance of modified loans to borrowers experiencing financial difficulty to understand the effectiveness of its modification efforts. The following tables present the performance of loans that were modified in the twelve months ended March 31, 2024. For the comparative period, the amounts represent the performance of loans that were modified in the three months ended March 31, 2023, subsequent to the adoption of ASU 2022-02 on January 1, 2023: Payment Performance as of March 31, 2024 ($ in thousands) Current 30 - 89 Days Past Due 90+ Days Past Due Total Commercial: C&I $ 75,193 $ — $ 7,829 $ 83,022 CRE 76,028 — — 76,028 Total commercial 151,221 — 7,829 159,050 Consumer: Single-family residential 8,455 4,239 5,075 17,769 HELOCs 6,994 2,536 — 9,530 Total consumer 15,449 6,775 5,075 27,299 Total $ 166,670 $ 6,775 $ 12,904 $ 186,349 Payment Performance as of March 31, 2023 ($ in thousands) Current 30 - 89 Days Past Due 90+ Days Past Due Total Commercial: C&I $ 27,393 $ 6,945 $ — $ 34,338 CRE 543 — — 543 Total commercial 27,936 6,945 — 34,881 Consumer: HELOCs 738 — — 738 Total consumer 738 — — 738 Total $ 28,674 $ 6,945 $ — $ 35,619 As of March 31, 2024 and December 31, 2023, commitments to lend additional funds to borrowers whose loans were modified were $10 million and $4 million, respectively. Allowance for Credit Losses The Company has a current expected credit losses framework for all financial assets measured at amortized cost and certain off-balance sheet credit exposures. The Company’s allowance for credit losses, which includes both the allowance for loan losses and the allowance for unfunded credit commitments, is calculated with the objective of maintaining a reserve sufficient to absorb losses inherent in our credit portfolios. The measurement of the allowance for credit losses is based on management’s best estimate of lifetime expected credit losses, periodic evaluation of the loan portfolio, lending-related commitments and other relevant factors. The allowance for credit losses is deducted from the amortized cost basis of a financial asset or a group of financial assets so that the balance sheet reflects the net amount the Company expects to collect. Amortized cost is the principal balance outstanding, net of purchase premiums and discounts, deferred fees and costs, and escrow advances. Subsequent changes in expected credit losses are recognized in net income as a provision for, or a reversal of, credit loss expense. The allowance for credit losses estimation involves procedures to consider the unique risk characteristics of the portfolio segments. The majority of the Company’s credit exposures that share risk characteristics with other similar exposures are collectively evaluated. The collectively evaluated loans include performing loans and unfunded credit commitments. If an exposure does not share risk characteristics with other exposures, the Company generally estimates expected credit losses on an individual basis. Allowance for Collectively Evaluated Loans The allowance for collectively evaluated loans consists of a quantitative component that assesses the different risk factors considered in our models and a qualitative component that considers risk factors external to the models. Each of these components are described below. Quantitative Component — The Company applies quantitative methods to estimate loan losses by considering a variety of factors such as historical loss experience, the current credit quality of the portfolio, and an economic outlook over the life of the loan. The Company incorporates forward-looking information using macroeconomic scenarios which include variables that are considered key drivers of increases and decreases in credit losses. The Company utilizes a probability-weighted, multiple-scenario forecast approach. These scenarios may consist of a base forecast representing management's view of the most likely outcome, combined with downside or upside scenarios reflecting possible worsening or improving economic conditions. The quantitative models incorporate a probability-weighted calculation of these macroeconomic scenarios over a reasonable and supportable forecast period. If the life of the loans extends beyond the reasonable and supportable forecast period, the Company will consider historical experience or long-run macroeconomic trends over the remaining life of the loans to estimate the allowance for loan losses. There were no changes to the reasonable and supportable forecast period, except to the C&I segment, and no changes to the reversion to the historical loss experience method for the three months ended March 31, 2024 and 2023. The reasonable and supportable forecast period for the C&I segment changed from 11 quarters to eight quarters due to model redevelopment during the third quarter of 2023. The following table provides key credit risk characteristics and macroeconomic variables that the Company uses to estimate the expected credit losses by portfolio segment: Portfolio Segment Risk Characteristics Macroeconomic Variables C&I Age percentage, size at origination, delinquency status, sector and risk rating Unemployment rate, Gross Domestic Product (“GDP”), and U.S. Treasury rates (1) CRE, Multifamily residential, and Construction and land Delinquency status, maturity date, collateral value, property type, and geographic location Unemployment rate, GDP, and U.S. Treasury rates Single-family residential and HELOCs FICO score, delinquency status, maturity date, collateral value, and geographic location Unemployment rate, GDP, and Home Price Indices Other consumer Loss rate approach Immaterial (2) (1) Macroeconomic variables were updated due to model redevelopment. (2) Macroeconomic variables are included in the qualitative estimate. Quantitative Component — Allowance for Loan Losses for the Commercial Loan Portfolio The Company’s C&I lifetime loss rate model estimates the loss rate expected over the life of a loan. This loss rate is applied to the amortized cost basis, excluding accrued interest receivable, to determine expected credit losses. The lifetime loss rate model’s reasonable and supportable period spans eight quarters, thereafter immediately reverting to the historical average loss rate, expressed through the loan-level lifetime loss rate. To generate estimates of expected loss at the loan level for CRE, multifamily residential, and construction and land loans, projected probabilities of default (“PDs”) and loss given defaults (“LGDs”) are applied to the estimated exposure at default, considering the term and payment structure of the loan. The forecast of future economic conditions returns to long-run historical economic trends within the reasonable and supportable period. To estimate the life of a loan under both models, the contractual term of the loan is adjusted for estimated prepayments based on historical prepayment experience. Quantitative Component — Allowance for Loan Losses for the Consumer Loan Portfolio For single-family residential and HELOC loans, projected PDs and LGDs are applied to the estimated exposure at default, considering the term and payment structure of the loan, to generate estimates of expected loss at the loan level. The forecast of future economic conditions returns to long-run historical economic trends after the reasonable and supportable period. To estimate the life of a loan for the single-family residential and HELOC loan portfolios, the contractual term of the loan is adjusted for estimated prepayments based on historical prepayment experience. For other consumer loans, the Company uses a loss rate approach. Qualitative Component — The Company considers the following qualitative factors in the determination of the collectively evaluated allowance if these factors have not already been captured by the quantitative model. Such qualitative factors may include, but are not limited to: • loan growth trends; • the volume and severity of past due financial assets, and criticized or adversely classified financial assets; • the Company’s lending policies and procedures, including changes in lending strategies, underwriting standards, collection, write-off and recovery practices; • knowledge of a borrower’s operations; • the quality of the Company’s credit review system; • the experience, ability and depth of the Company’s management and associates; • the effect of other external factors such as the regulatory and legal environments, or changes in technology; • actual and expected changes in international, national, regional, and local economic and business conditions in which the Company operates; and • risk factors in certain industry sectors not captured by the quantitative models. The magnitude of the impact of these factors on the Company’s qualitative assessment of the allowance for credit losses changes from period to period according to changes made by management in its assessment of these factors. The extent to which these factors change may be dependent on whether they are already reflected in quantitative loss estimates during the current period and the extent to which changes in these factors diverge from period to period. While the Company’s allowance methodologies strive to reflect all relevant credit risk factors, there continues to be uncertainty associated with, but not limited to, potential imprecision in the estimation process due to the inherent time lag of obtaining information and normal variations between expected and actual outcomes. The Company may hold additional qualitative reserves that are designed to provide coverage for losses attributable to such risk. Allowance for Individually Evaluated Loans When a loan no longer shares similar risk characteristics with other loans, such as in the case of certain nonaccrual loans, the Company estimates the allowance for loan losses on an individual loan basis. The allowance for loan losses for individually evaluated loans is measured as the difference between the recorded value of the loans and their fair value. For loans evaluated individually, the Company uses one of three different asset valuation measurement methods: (1) the fair value of collateral less costs to sell; (2) the present value of expected future cash flows; or (3) the loan's observable market price. If an individually evaluated loan is determined to be collateral dependent, the Company applies the fair value of the collateral less costs to sell method. If an individually evaluated loan is determined not to be collateral dependent, the Company uses the present value of future cash flows or the observable market value of the loan. • Collateral-Dependent Loans — The allowance of a collateral-dependent loan is limited to the difference between the recorded value and fair value of |