Disclosure of operating segments [text block] | NOTE 3. OPERATING SEGMENTS Operating segments are defined as components of an entity about which separate financial information is available and that is evaluated regularly by the chief operating decision maker (CODM) in deciding how to allocate resources and assessing performance; the CODM is constituted by the Bank’s President (CEO) and Financial Vicepresident (CFO). The segment information has been prepared following the Bank’s accounting policies as described in the summary of significant accounting policies in Note 2 Significant accounting policies and has been presented consistently with the internal reports provided to the CODM. The CODM uses a variety of information and key financial data on a segment basis to assess the performance and make decision regarding the investment and allocation of resources, such as: Net interest margin (Net margin on financial instruments divided by average interest-earning assets). Return on average total assets (Net income divided by average total assets). Return on average stockholders’ equity. Efficiency ratio (Operating expenses as a percentage of interest, fees, services and other operating income). Asset Quality and loans coverage ratios. The Bank includes the following segments: Banking Colombia, Banking Panama, Banking El Salvador, Banking Guatemala, Trust, Investment Banking, Brokerage, Off Shore and All other segments. The factors used to identify the Bank’s reportable segments are the nature of the products and services provided by the subsidiaries and the geographical locations where the subsidiaries are domiciled, in line with the CODM’s operating decisions related to the results of each segment. The Bank’s operating segments are comprised as follows: Banking Colombia This segment provides retail and corporate banking products and services to individuals, companies and national and local governments in Colombia. The Bank’s strategy in Colombia is to grow with these clients based on value added and long-term relationships. In order to offer specialized services to individuals and small and medium size enterprises (SMEs), the Bank´s retail sales force targets the clients classified as: Personal, Private, Entrepreneurs, Foreign Residents and SMEs. The Bank´s corporate and government sales force targets and specializes in companies with more than COP 20,000 million in revenue in nine economic sectors: Agribusiness, Commerce, Manufacturing of Supplies and Materials, Media, Financial Services, Non-Financial Services, Construction, Government and Natural Resources. Tuya S.A. was discontinued in the year ending as of December 31, 2016. For more detail, see Note 30 Discontinued operations. This segment is also responsible for the management of the Bank’s proprietary trading activities, liquidity and distribution of treasury products and services to its client base in Colombia. Banking Panama This segment provides retail and commercial banking products and services to individuals and companies in Panama through the Banistmo operation. This segment includes all the operations of Banistmo and its subsidiaries, which are managed and monitored by the CODM on a consolidated basis. This segment is also responsible for the management of the Banistmo’s proprietary trading activities, liquidity and distribution of treasury products and services to its client base in Panama. Banking El Salvador This segment provides retail and commercial banking products and services to individuals, companies and national and local governments in El Salvador through Banco Agrícola S.A. Banking El Salvador also includes operations of the following subsidiaries: Arrendadora Financiera S.A., Credibac S.A. de CV, Valores Banagricola S.A. de C.V. This segment is also responsible for the management of Banco Agrícola’s proprietary trading activities, liquidity and distribution of treasury products and services to its client base in El Salvador. Banking Guatemala This segment provides retail and commercial banking and insurance products and services to individuals, companies and national and local governments in Guatemala through Banco Agromercantil de Guatemala S.A. Banking Guatemala also includes operations of the following subsidiaries: Mercom Bank Ltd., Seguros Agromercantil S.A., Financiera Agromercantil S.A., Agrovalores S.A., Arrendadora Agromercantil S.A., Agencia de Seguros y Fianzas Agromercantil S.A., Asistencia y Ajustes S.A., Serproba S.A., Servicios de Formalización S.A., Conserjería, Mantenimiento y Mensajería S.A. and New Alma Enterprises LTD. This segment is also responsible for the management of Banco Agromercantil’s proprietary trading activities, liquidity and distribution of treasury products and services to its client base in Guatemala. Trust This segment provides trust and asset management services to clients in Colombia and Peru through Fiduciaria Bancolombia S.A. Sociedad Fiduciaria and FiduPerú S.A. Sociedad Fiduciaria (in winding up process). The main products offered by this segment include money market accounts, mutual and pension funds, private equity funds, payment trust, custody services, and corporate trust. Investment in FiduPerú S.A. was classified as Asset held for sale in the Consolidated Statement of Financial Position as of December 31, 2018. The Bank started in 2018 a process of winding up for this investment located in Peru. For further information, see Note 12 Assets held for sale and inventories. Investment banking This segment provides corporate and project finance advisory, underwriting, capital markets services and private equity management through Banca de Inversión Bancolombia S.A. Corporación Financiera. Its customers include private and publicly-held corporations as well as government institutions. Brokerage This segment provides brokerage, investment advisory and private banking services to individuals and institutions through Valores Bancolombia S.A. Comisionista de Bolsa. It sells and distributes equities, futures, foreign currencies, fixed income securities, mutual funds and structured products. Off Shore This segment provides a complete line of offshore banking services to Colombian and foreign customers through Bancolombia Panamá S.A., Bancolombia Caymán S.A., and Bancolombia Puerto Rico International, Inc. It offers loans to private sector companies, trade financing, leases financing and financing for industrial projects, as well as a complete portfolio of cash management products, such as checking accounts, international collections and payments. Through these subsidiaries, the Bank also offers investment opportunities in U.S. dollars, savings and checking accounts, time deposits, and investment funds to its high net worth clients and private banking customers. All other segments This segment provides financial and operational leases activities, including cross-border and international leasing services to clients in Colombia, Central America and Mexico. Bancolombia offers these services mainly through the following Subsidiaries: Renting Colombia S.A.S., Arrendamiento Operativo CIB S.A.C. and Transportempo S.A.S. This segment also includes results from the operations of investment vehicles of the Bank: Valores Simesa S.A., BIBA Inmobiliaria S.A.S., Inversiones CFNS S.A.S., Sistema de Inversiones y Negocios S.A. Sinesa, Banagrícola S.A., Inversiones Financieras Banco Agrícola and others. According to the quantitative threshold test required by IFRS 8 Operating Segments, the revenue reported by “all other segments” is less than 10 per cent of the combined revenue of all operating segments and its assets represent less than 10 per cent of all operating segments combined assets of the Bank. The investment in Arrendamiento Operativo CIB S.A.C. is classified as Asset held for sale in Statement of Financial Position. For further information, see Note 12 Assets held for sale and inventories. Financial performance by operating segment: The CODM reviews the performance of the Bank using the following financial information by operating segment: For the year ended December 31, 2018 Banking Colombia Banking Panama Banking El Salvador Banking Guatemala Trust Investment banking Brokerage Off shore All other segments Total before eliminations Adjustments for consolidation (2) Total after eliminations In millions of COP Total interest and valuation 12,215,644 1,573,928 931,405 894,934 404 22 24,273 547,878 14,737 16,203,225 (86,725) 16,116,500 Interest income on loans and financial leases 11,990,678 1,449,441 861,174 821,276 - - - 434,754 9,049 15,566,372 52 15,566,424 Total Debt investments 366,354 101,599 25,081 72,896 105 22 14,728 20,559 32 601,376 (2) 601,374 Derivatives (17,023) (13,250) - - - - 7,694 86,779 - 64,200 (86,775) (22,575) Total liquidity operations (124,365) 36,138 45,150 762 299 - 1,851 5,786 5,656 (28,723) - (28,723) Interest expenses (4,194,772) (558,126) (252,351) (360,988) (39) - (15) (247,666) (56,259) (5,670,216) - (5,670,216) Net interest margin and valuation income on financial instruments before impairment on loans and financial leases and off balance sheet credit instruments 8,020,872 1,015,802 679,054 533,946 365 22 24,258 300,212 (41,522) 10,533,009 (86,725) 10,446,284 Total credit impairment charges, net (3,354,330) (269,164) (94,301) (136,289) (826) (135) 155 19,039 (7,221) (3,843,072) - (3,843,072) Net interest margin and valuation income on financial instruments after impairment on loans and financial leases and off balance sheet credit instruments 4,666,542 746,638 584,753 397,657 (461) (113) 24,413 319,251 (48,743) 6,689,937 (86,725) 6,603,212 Revenues (Expenses) from transactions with other operating segments of the Bank (6,986) (30,634) (2,029) (7,574) (32,509) 20,187 55,843 98,987 (95,285) - - - Fees and commission income (3) 2,841,302 312,762 227,114 141,253 313,908 20,271 113,970 20,840 2,988 3,994,408 (149) 3,994,259 Fees and commission expenses (1,009,573) (120,520) (43,216) (29,320) (2,380) (46) (2,734) (3,408) (1,859) (1,213,056) - (1,213,056) Total fees and commission income, net 1,831,729 192,242 183,898 111,933 311,528 20,225 111,236 17,432 1,129 2,781,352 (149) 2,781,203 Other operating income 250,598 39,781 4,842 52,287 19,826 965 (10,468) 15,668 912,738 1,286,237 (82,435) 1,203,802 Dividends received, and share of profits of equity method investees (49,316) 4,240 1,894 580 18,572 (67,990) (12,416) (270,523) (34,485) (409,444) 751,239 341,795 Recovery (Impairment) charges on cash-generating unit - - - - - 173,339 (1) - - (4,583) 168,756 - 168,756 Total operating income, net 6,692,567 952,267 773,358 554,883 316,956 146,613 168,608 180,815 730,771 10,516,838 581,930 11,098,768 Operating expenses (4) (4,902,500) (554,890) (402,831) (373,279) (111,614) (24,110) (98,687) (53,313) (467,770) (6,988,994) (2) (6,988,996) Impairment, depreciation and amortization (177,779) (55,127) (26,122) (84,996) (588) (131) (1,402) (2,072) (144,722) (492,939) (963) (493,902) Total operating expenses (5,080,279) (610,017) (428,953) (458,275) (112,202) (24,241) (100,089) (55,385) (612,492) (7,481,933) (965) (7,482,898) Profit before tax 1,612,288 342,250 344,405 96,608 204,754 122,372 68,519 125,430 118,279 3,034,905 580,965 3,615,870 (1) Includes imparment recovery in joint venture Compañía de Financiamiento Tuya S.A. For more information see Note 7 Investments in associates and joint ventures (2) Includes provisions, dividends, gains on sales and non-controlling interest and reclassification according to the analysis process used by the CODM. (3) For further information about income from contracts with customers, see note 24.3. Fees and commissions. (4) Includes staff costs, other administration and general expenses, contributions and other tax burdens and others. For the year ended December 31, 2017 (5) Banking Colombia Banking Panama Banking El Salvador Banking Guatemala Trust Investment Banking Brokerage Off shore All other segments Total before eliminations Adjustments for consolidation (2) Total after eliminations In millions of COP Total interest and valuation 12,995,017 1,495,446 882,806 865,038 794 94 8,916 444,649 10,201 16,702,961 (6,568) 16,696,393 Interest income on loans and financial leases 12,586,875 1,374,398 830,050 767,986 - - - 412,418 13,000 15,984,727 (426) 15,984,301 Total Debt investments 602,304 93,154 31,582 100,193 193 94 15,147 16,329 735 859,731 - 859,731 Derivatives (54,156) 438 - - - - (7,661) 6,085 (289) (55,583) (6,084) (61,667) Total liquidity operations (140,006) 27,456 21,174 (3,141) 601 - 1,430 9,817 (3,245) (85,914) (58) (85,972) Interest expenses (4,791,976) (523,312) (256,994) (348,726) (102) - (72) (226,304) (85,928) (6,233,414) 428 (6,232,986) Net interest margin and valuation income on financial instruments before impairment on loans and financial leases and off balance sheet credit instruments 8,203,041 972,134 625,812 516,312 692 94 8,844 218,345 (75,727) 10,469,547 (6,140) 10,463,407 Total credit impairment charges, net (3,195,837) (46,468) (110,018) (125,877) (549) 466 (147) 6,541 1,696 (3,470,193) 8,576 (3,461,617) Net interest margin and valuation income on financial instruments after impairment on loans and financial leases and off balance sheet credit instruments 5,007,204 925,666 515,794 390,435 143 560 8,697 224,886 (74,031) 6,999,354 2,436 7,001,790 Revenues (Expenses) from transactions with other operating segments of the Bank (59,884) (26,837) (963) (972) (33,024) 16,209 53,075 101,327 (48,931) - - - Fees and commission income (3) 2,531,221 317,753 211,159 126,022 285,648 28,747 97,185 19,390 3,989 3,621,114 - 3,621,114 Fees and commission expenses (889,481) (112,986) (40,325) (24,457) (1,982) (52) (482) (2,874) (2,476) (1,075,115) - (1,075,115) Total fees and commission income, net 1,641,740 204,767 170,834 101,565 283,666 28,695 96,703 16,516 1,513 2,545,999 - 2,545,999 Other operating income 608,025 8,662 (7,799) 54,246 13,560 1,886 (11,647) 6,428 885,182 1,558,543 19,666 1,578,209 Dividends received, and share of profits of equity method investees (53,141) 7,038 324 608 18,249 (70,114) 12,278 (239,328) (61,156) (385,242) 651,412 266,170 Recovery (Impairment) charges on cash-generating unit - - - - - (173,339) (1) - - - (173,339) - (173,339) Total operating income, net 7,143,944 1,119,296 678,190 545,882 282,594 (196,103) 159,106 109,829 702,577 10,545,315 673,514 11,218,829 Operating expenses (4) (4,715,976) (569,219) (383,002) (343,646) (113,482) (34,100) (101,255) (56,593) (430,212) (6,747,485) 538 (6,746,947) Impairment, depreciation and amortization (147,262) (55,197) (34,671) (101,392) (540) (133) (1,398) (967) (137,377) (478,937) (174) (479,111) Total operating expenses (4,863,238) (624,416) (417,673) (445,038) (114,022) (34,233) (102,653) (57,560) (567,589) (7,226,422) 364 (7,226,058) Profit before tax 2,280,706 494,880 260,517 100,844 168,572 (230,336) 56,453 52,269 134,988 3,318,893 673,878 3,992,771 (1) Includes imparment recognition in joint venture Compañía de Financiamiento Tuya S.A. For more information see Note 7 Investments in associates and joint ventures (2) Includes provisions, dividends, gains on sales and non-controlling interest and reclassification according to the analysis process used by the CODM. (3) For further information about income from contracts with customers, see Note 24.3. Fees and commissions. (4) Includes staff costs, other administration and general expenses, contributions and other tax burdens and others. (5) Some figures in the performance by operating segment disclosure for the year ended as of December 31, 2017 disclosed in the Bank’s annual report in 2017 have been changed due to an impact at the disaggregation level in the process of adopting IFRS 15. See adoption of new accounting standards in Note 32 Impacts on application of new standards. For the year ended December 31, 2016 (4) Banking Colombia Banking Panama Banking El Salvador Banking Guatemala Trust Investment banking Brokerage Off shore All other segments Total before eliminations Adjustments for consolidation (1) Total after eliminations In millions of COP Total interest and valuation 11,586,785 1,399,852 901,757 869,329 827 136 17,160 442,107 30,299 15,248,252 500,553 15,748,805 Interest income on loans and financial leases 11,196,951 1,284,986 844,687 763,031 - - - 431,381 25,819 14,546,855 473,487 15,020,342 Total Debt investments 464,504 94,284 48,264 96,081 283 136 18,094 16,205 3,145 740,996 1,718 742,714 Derivatives (10,197) 3,274 - 5,323 - - (2,113) (7) (1,030) (4,750) - (4,750) Total liquidity operations (64,473) 17,308 8,806 4,894 544 - 1,179 (5,472) 2,365 (34,849) 25,348 (9,501) Interest expenses (4,542,701) (457,611) (252,011) (348,219) (20) - (33) (252,030) (99,991) (5,952,616) (100,484) (6,053,100) Net interest margin and valuation income on financial instruments before impairment on loans and financial leases and off balance sheet credit instruments 7,044,084 942,241 649,746 521,110 807 136 17,127 190,077 (69,692) 9,295,636 400,069 9,695,705 Total credit impairment charges, net (1,797,848) (367,781) (55,985) (127,839) (164) (423) (25) (52,294) 871 (2,401,488) (329,664) (2,731,152) Net interest margin and valuation income on financial instruments after impairment on loans and financial leases and off balance sheet credit instruments 5,246,236 574,460 593,761 393,271 643 (287) 17,102 137,783 (68,821) 6,894,148 70,405 6,964,553 Revenues (Expenses) from transactions with other operating segments of the Bank (65,915) (20,600) (3,054) 701 (22,893) 12,891 38,677 99,914 (39,721) - - - Fees and commission income (3) 2,063,018 291,853 203,623 81,737 239,610 19,843 80,571 30,263 1,699 3,012,217 287,716 3,299,933 Fees and commission expenses (767,655) (111,590) (45,361) (22,992) (865) (22) (511) (3,253) (1,526) (953,775) (15,195) (968,970) Total fees and commission income, net 1,295,363 180,263 158,262 58,745 238,745 19,821 80,060 27,010 173 2,058,442 272,521 2,330,963 Other operating income 569,326 18,851 1,302 55,942 13,500 2,285 (9,923) 16,453 888,529 1,556,265 (89,610) 1,466,655 Dividends received, and share of profits of equity method investees (264,715) 4,692 711 779 16,873 202,062 32,567 (269,096) (175,595) (451,722) 628,414 176,692 Total operating income, net 6,780,295 757,666 750,982 509,438 246,868 236,772 158,483 12,064 604,565 10,057,133 881,730 10,938,863 Operating expenses (3) (4,142,515) (589,535) (390,309) (323,001) (87,951) (26,662) (110,317) (60,688) (400,243) (6,131,221) (321,551) (6,452,772) Impairment, depreciation and amortization (147,261) (62,459) (50,323) (112,429) (612) (93) (1,980) (972) (137,672) (513,801) (4,008) (517,809) Total operating expenses (4,289,776) (651,994) (440,632) (435,430) (88,563) (26,755) (112,297) (61,660) (537,915) (6,645,022) (325,559) (6,970,581) Profit before tax 2,490,519 105,672 310,350 74,008 158,305 210,017 46,186 (49,596) 66,650 3,412,111 556,171 3,968,282 (1) Includes provisions, dividends, gains on sales and non-controlling interest and reclassification according to the analysis process used by the CODM. (2) For further information about income from contracts with customers, see note 24.3. Fees and commissions. (3) Includes staff costs, other administration and general expenses, contributions and other tax burdens and others. (4) Some figures in the performance by operating segment disclosure for the year ended as of December 31, 2016 disclosed in the Bank’s annual report in 2016 have been changed due to an impact at the disaggregation level in the process of adopting IFRS 15. See adoption of new accounting standards in Note 32 Impacts on application of new standards. The following table presents financial information of the total assets and liabilities by operating segment: For the year ended December 31, 2018 In millions of COP Banking Colombia Banking Panama Banking El Salvador Banking Guatemala Trust Investment banking Brokerage Off shore All other segments Total before eliminations Adjustments for consolidation Total after eliminations Total assets 149,185,338 31,116,800 14,704,427 13,556,250 580,205 1,779,618 301,851 17,963,675 9,638,514 238,826,678 (18,713,060) 220,113,618 Total liabilities (132,722,635) (27,761,479) (12,963,237) (12,209,984) (86,524) (40,741) (57,765) (12,640,349) (2,336,273) (200,818,987) 7,360,594 (193,458,393) For the year ended December 31, 2017 In millions of COP Banking Colombia Banking Panama Banking El Salvador Banking Guatemala Trust Investment banking Brokerage Off shore All other segments Total before eliminations Adjustments for consolidation Total after eliminations Total assets 142,207,844 28,119,504 12,978,363 12,191,869 493,078 1,423,883 283,171 16,503,973 8,767,762 222,969,447 (19,061,236) 203,908,211 Total liabilities (125,534,492) (25,040,470) (11,318,266) (10,847,895) (80,904) (48,192) (56,789) (12,284,687) (2,300,511) (187,512,206) 8,033,545 (179,478,661) The following table presents financial information of the investments in associates and joint ventures by operating segment: For the year ended December 31, 2018 (1) Banking Colombia Banking El Salvador Trust Investment banking All other segments Total In millions of COP Investments in associates and joint ventures 313,081 13,544 230,211 451,113 1,141,630 2,149,579 Equity method 32,859 1,887 20,235 27,909 104,924 187,814 (1) As of December 31, 2018, Banking Panama, Banking Guatemala, Brokerage and off shore did not have investments in associates and joint ventures. For the year ended December 31, 2017 (1) Banking Colombia Banking El Salvador Trust Investment banking All other segments Total In millions of COP Investments in associates and joint ventures 305,187 10,532 226,761 248,156 774,423 1,565,059 Equity method 45,976 316 34,921 21,724 150,665 253,602 (1) As of December 31, 2017, Banking Panama, Banking Guatemala, Brokerage and off shore did not have investments in associates and joint ventures. For the year ended December 31, 2016 (1) Banking Colombia Banking El Salvador Trust Investment banking All other segments Total In millions of COP Equity method 34,425 702 26,128 (3,923) 2,922 60,254 (1) As of December 31, 2016, Banking Panama, Banking Guatemala, Brokerage and off shore did not have investments in associates and joint ventures. For additional information related to investment in associates and joint ventures, see Note 7 Investments in associates and joint ventures. The following table presents material non-cash items other than depreciation and amortization by segment: For the year ended December 31, 2018 Banking Colombia Banking Panama Banking El Salvador Banking Guatemala Trust Investment Banking Brokerage Off shore All other segments Total In millions of COP Restructured loans that were transferred to foreclosed assets 271,695 84,390 15,782 9,377 - - - 6,376 12,373 399,993 Provisions 3,679,839 342,528 145,661 153,484 826 135 (155) (17,973) 7,140 4,311,485 For the year ended December 31, 2017 Banking Colombia Banking Panama Banking El Salvador Banking Guatemala Trust Investment Banking Brokerage Off shore All other segments Total In millions of COP Restructured loans that were transferred to foreclosed assets 163,274 39,486 16,191 7,157 - - - - 24,030 250,138 Provisions 3,422,531 165,651 162,877 138,297 548 (467) 147 (4,449) (5,576) 3,879,559 For the year ended December 31, 2016 Banking Colombia Banking Panama Banking El Salvador Banking Guatemala Trust Investment Banking Brokerage Off shore All other segments Total In millions of COP Restructured loans that were transferred to foreclosed assets 130,892 44,484 35,466 95,891 - - - - 97,452 404,185 Provisions 2,130,261 381,531 104,864 127,370 164 423 (34) 48,977 5,565 2,799,121 Information about products and services The Bank does not report revenues from external customers for each product and service or each group of similar products and services, because the information is not available and the cost to develop it is excessive. Geographic information The following summarizes the Bank’s total interest and valuation and long-lived assets attributable to Colombia and other foreign countries based on the country where the interest and valuation was originated: 2018 2017 2016 Geographic information Interest and valuation Long-lived assets (1) Interest and valuation Long-lived assets (1) Interest and valuation Colombia 12,379,140 4,788,744 13,108,005 4,353,782 11,695,937 Panama 2,166,482 378,021 1,986,741 297,832 1,898,058 Puerto Rico 77,917 321 68,556 388 56,519 Peru (2) 253 165,076 658 115,840 15,753 El Salvador 932,444 296,040 883,538 280,562 902,371 Costa Rica - 131 - 80 - Guatemala 895,693 170,078 866,049 166,662 870,283 Total 16,451,929 5,798,411 16,913,547 5,215,146 15,438,921 Eliminations and translation adjustment (335,429) 6,533,616 (220,667) 5,999,471 309,884 Total, net 16,116,500 12,332,027 16,692,880 11,214,617 15,748,805 (1) Included foreclosed assets, premises and equipment, investment property and goodwill presented within Other assets in the Consolidated Statement of Financial Position. (2) Investments in FiduPerú and Arrendamiento Operativo CIB S.A.C. are classified as Asset held for sale in the Consolidated Statement of Financial Position. For further information, see Note 12 Assets held for sale and inventories. |