Medical Claims Liability | Medical Claims Liability The following table summarizes the change in medical claims liability for the year ended December 31, 2024 ($ in millions): Medicaid Medicare Commercial Other Consolidated Total Balance, January 1, 2024 $ 10,814 $ 3,612 $ 3,460 $ 114 $ 18,000 Less: Reinsurance recoverables 5 — 44 — 49 Balance, January 1, 2024, net 10,809 3,612 3,416 114 17,951 Incurred related to: Current year 78,886 21,170 26,548 1,708 128,312 Prior years (1,370) (575) (509) 7 (2,447) Total incurred 77,516 20,595 26,039 1,715 125,865 Paid related to: Current year 69,351 18,036 22,547 1,522 111,456 Prior years 8,693 2,655 2,492 119 13,959 Total paid 78,044 20,691 25,039 1,641 125,415 Plus: Premium deficiency reserve — (158) — — (158) Balance, December 31, 2024, net 10,281 3,358 4,416 188 18,243 Plus: Reinsurance recoverables 18 — 47 — 65 Balance, December 31, 2024 $ 10,299 $ 3,358 $ 4,463 $ 188 $ 18,308 The following table summarizes the change in medical claims liability for the year ended December 31, 2023 ($ in millions): Medicaid Medicare Commercial Other Consolidated Total Balance, January 1, 2023 $ 11,253 $ 3,431 $ 1,921 $ 140 $ 16,745 Less: Reinsurance recoverables 7 — 19 — 26 Balance, January 1, 2023, net 11,246 3,431 1,902 140 16,719 Incurred related to: Current year 79,747 19,487 19,966 1,480 120,680 Prior years (1,537) (343) (150) (6) (2,036) Total incurred 78,210 19,144 19,816 1,474 118,644 Paid related to: Current year 69,904 16,631 16,823 1,367 104,725 Prior years 8,743 2,582 1,479 133 12,937 Total paid 78,647 19,213 18,302 1,500 117,662 Plus: Premium deficiency reserve — 250 — — 250 Balance, December 31, 2023, net 10,809 3,612 3,416 114 17,951 Plus: Reinsurance recoverables 5 — 44 — 49 Balance, December 31, 2023 $ 10,814 $ 3,612 $ 3,460 $ 114 $ 18,000 The following table summarizes the change in medical claims liability for the year ended December 31, 2022 ($ in millions): Medicaid Medicare Commercial Other Consolidated Total Balance, January 1, 2022 $ 9,845 $ 2,286 $ 2,014 $ 98 $ 14,243 Less: Reinsurance recoverables 23 — — — 23 Balance, January 1, 2022, net 9,822 2,286 2,014 98 14,220 Acquisitions and divestitures — — — 105 105 Incurred related to: Current year 76,344 19,474 14,296 2,782 112,896 Prior years (1,046) (102) (204) (15) (1,367) Total incurred 75,298 19,372 14,092 2,767 111,529 Paid related to: Current year 66,221 16,275 12,556 2,747 97,799 Prior years 7,653 1,952 1,648 83 11,336 Total paid 73,874 18,227 14,204 2,830 109,135 Balance, December 31, 2022, net 11,246 3,431 1,902 140 16,719 Plus: Reinsurance recoverables 7 — 19 — 26 Balance, December 31, 2022 $ 11,253 $ 3,431 $ 1,921 $ 140 $ 16,745 Reinsurance recoverables related to medical claims are included in premium and trade receivables. Changes in estimates of incurred claims for prior years were primarily attributable to reserving under moderately adverse conditions, including residual pandemic impacts. Additionally, as a result of minimum MLR and other return of premium programs, the Company recorded approximately $243 million, $382 million and $198 million of the "Incurred related to: Prior years" as a reduction to premium revenues in 2024, 2023 and 2022, respectively. Further, claims processing and coordination of benefits initiatives yielded claim payment recoveries related to dates of service from prior years. Changes in medical utilization, claims submission patterns, and cost trends and the effect of population health management initiatives may also contribute to changes in medical claim liability estimates. While the Company has evidence that population health management initiatives are effective on a case by case basis, population health management initiatives primarily focus on events and behaviors prior to the incurrence of the medical event and generation of a claim. Accordingly, any change in behavior, leveling of care or coordination of treatment occurs prior to claim generation and as a result, the costs prior to the population health management initiative are not known by the Company. Additionally, certain population health management initiatives are focused on member and provider education with the intent of influencing behavior to appropriately align the medical services provided with the member's acuity. In these cases, determining whether the population health management initiative changed the behavior cannot be determined. Because of the complexity of its business, the number of states in which it operates and the volume of claims that it processes, the Company is unable to practically quantify the impact of these initiatives on its changes in estimates of IBNR. The Company reviews actual and anticipated experience compared to the assumptions used to establish medical costs. The Company establishes premium deficiency reserves if actual and anticipated experience indicates that existing policy liabilities together with the present value of future gross premiums will not be sufficient to cover the present value of future benefits, settlement and maintenance costs. For purposes of determining premium deficiencies, contracts are grouped in a manner consistent with the method of acquiring, servicing and measuring the profitability of such contracts and expected investment income is excluded. In December 2023, the Company recorded a premium deficiency reserve of $250 million related to the 2024 Medicare Advantage contract year. In December 2024, the Company recorded a premium deficiency reserve of $92 million related to the 2025 Medicare Advantage contract year. Information about incurred and paid claims development as of December 31, 2024 is included in the table below. The claims development information for all periods preceding the most recent reporting period is considered required supplementary information. Consolidated incurred and paid claims development as of December 31, 2024 is as follows ($ in millions): Cumulative Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance For the Year Ended December 31, Claim Year 2022 (unaudited) 2023 (unaudited) 2024 2022 $ 112,896 $ 110,870 $ 110,394 2023 120,680 118,709 2024 128,312 Total incurred claims $ 357,415 Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance For the Year Ended December 31, Claim Year 2022 (unaudited) 2023 (unaudited) 2024 2022 $ 97,799 $ 109,680 $ 110,097 2023 104,725 117,635 2024 111,456 Total payment of incurred claims 339,188 All outstanding liabilities prior to 2022, net of reinsurance 174 Medical claims liability, net of reinsurance $ 18,401 Incurred and paid claims development for the Medicaid segment as of December 31, 2024 is as follows ($ in millions): Cumulative Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance For the Year Ended December 31, Claim Year 2022 (unaudited) 2023 (unaudited) 2024 2022 $ 76,344 $ 74,861 $ 74,722 2023 79,747 78,517 2024 78,885 Total incurred claims $ 232,124 Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance For the Year Ended December 31, Claim Year 2022 (unaudited) 2023 (unaudited) 2024 2022 $ 66,220 $ 74,125 $ 74,608 2023 69,904 77,952 2024 69,351 Total payment of incurred claims 221,911 All outstanding liabilities prior to 2022, net of reinsurance 68 Medical claims liability, net of reinsurance $ 10,281 Incurred and paid claims development for the Medicare segment as of December 31, 2024 is as follows ($ in millions): Cumulative Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance For the Year Ended December 31, Claim Year 2022 (unaudited) 2023 (unaudited) 2024 2022 $ 19,475 $ 19,124 $ 19,027 2023 19,487 19,008 2024 21,171 Total incurred claims $ 59,206 Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance For the Year Ended December 31, Claim Year 2022 (unaudited) 2023 (unaudited) 2024 2022 $ 16,276 $ 18,818 $ 18,942 2023 16,631 18,778 2024 18,036 Total payment of incurred claims 55,756 All outstanding liabilities prior to 2022, net of reinsurance 66 Medical claims liability, net of reinsurance $ 3,516 Incurred and paid claims development for the Commercial segment as of December 31, 2024 is as follows ($ in millions): Cumulative Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance For the Year Ended December 31, Claim Year 2022 (unaudited) 2023 (unaudited) 2024 2022 $ 14,296 $ 14,110 $ 13,870 2023 19,966 19,698 2024 26,548 Total incurred claims $ 60,116 Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance For the Year Ended December 31, Claim Year 2022 (unaudited) 2023 (unaudited) 2024 2022 $ 12,556 $ 13,963 $ 13,773 2023 16,823 19,420 2024 22,547 Total payment of incurred claims 55,740 All outstanding liabilities prior to 2022, net of reinsurance 40 Medical claims liability, net of reinsurance $ 4,416 Incurred and paid claims development for the Other segment as of December 31, 2024 is as follows ($ in millions): Cumulative Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance For the Year Ended December 31, Claim Year 2022 (unaudited) 2023 (unaudited) 2024 2022 $ 2,781 $ 2,775 $ 2,775 2023 1,480 1,486 2024 1,708 Total incurred claims $ 5,969 Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance For the Year Ended December 31, Claim Year 2022 (unaudited) 2023 (unaudited) 2024 2022 $ 2,747 $ 2,774 $ 2,774 2023 1,367 1,485 2024 1,522 Total payment of incurred claims 5,781 All outstanding liabilities prior to 2022, net of reinsurance — Medical claims liability, net of reinsurance $ 188 Incurred claims and allocated claim adjustment expenses, net of reinsurance, total IBNR plus expected development on reported claims and cumulative claims data as of December 31, 2024 are included in the following table. For claims frequency information summarized below, a claim is defined as the financial settlement of a single medical event in which remuneration was paid to the servicing provider. Total IBNR plus expected development on reported claims represents estimates for claims incurred but not reported, development on reported claims and estimates for the costs necessary to process unpaid claims at the end of each period. The Company estimates its liability using actuarial methods that are commonly used by health insurance actuaries and meet Actuarial Standards of Practice. These actuarial methods consider factors such as historical data for payment patterns, cost trends, product mix, seasonality, utilization of healthcare services and other relevant factors. Consolidated information is summarized as follows (in millions): December 31, 2024 Incurred Claims and Allocated Claim Total IBNR Plus Expected Cumulative Paid Claims 2022 $ 110,394 $ 3 638.0 2023 118,709 383 623.6 2024 128,312 12,079 641.3 Information for the Medicaid segment is summarized as follows (in millions): December 31, 2024 Incurred Claims and Allocated Claim Total IBNR Plus Expected Cumulative Paid Claims 2022 $ 74,722 $ 3 370.9 2023 78,517 218 345.6 2024 78,885 6,968 300.1 Information for the Medicare segment is summarized as follows (in millions): December 31, 2024 Incurred Claims and Allocated Claim Total IBNR Plus Expected Cumulative Paid Claims 2022 $ 19,027 $ — 204.8 2023 19,008 102 200.6 2024 21,171 1,724 253.0 Information for the Commercial segment is summarized as follows (in millions): December 31, 2024 Incurred Claims and Allocated Claim Total IBNR Plus Expected Cumulative Paid Claims 2022 $ 13,870 $ — 57.5 2023 19,698 62 72.9 2024 26,548 3,211 83.0 Information for the Other segment is summarized as follows (in millions): December 31, 2024 Incurred Claims and Allocated Claim Total IBNR Plus Expected Cumulative Paid Claims 2022 $ 2,775 $ — 4.8 2023 1,486 1 4.5 2024 1,708 176 5.2 |