Operations by Segments and Geographic Areas | Note 6—Operations by Segments and Geographic Areas Segment Information Operating segments are the components of our business for which separate financial information is available that is evaluated regularly by the chief operating decision maker in deciding how to allocate resources and in assessing performance. Our chief operating decision maker is our chief executive officer. Our operating segments are organized principally by the type of product or service offered and by geography. During the quarter ended December 31, 2017 we changed the name of one of our reportable segments to Banking Solutions from Digital Banking, and that name change is reflected in the discussion that follows. Similar operating segments have been aggregated into four reportable segments as follows: Cloud Solutions. Paymode-X). Banking Solutions. Payments and Transactional Documents. Other non-invasively Periodically a sales person in one operating segment will sell products and services that are typically sold within a different operating segment. In such cases, the transaction is generally recorded by the operating segment to which the sales person is assigned. Accordingly, segment results can include the results of transactions that have been allocated to a specific segment based on the contributing sales resources, rather than the nature of the product or service. Conversely, a transaction can be recorded by the operating segment primarily responsible for delivery to the customer, even if the sales person is assigned to a different operating segment. Our chief operating decision maker assesses segment performance based on a variety of factors that normally include segment revenue and a segment measure of profit or loss. Each segment’s measure of profit or loss is on a pre-tax We do not track or assign our assets by operating segment. Segment information for the three and six months ended December 31, 2017 and 2016 according to the segment descriptions above, is as follows: Three Months Ended Six Months Ended 2017 2016 2017 2016 (in thousands) Segment revenue: Cloud Solutions (1) $ 44,518 $ 38,032 $ 86,962 $ 73,589 Banking Solutions 20,954 19,464 42,275 37,650 Payments and Transactional Documents 25,343 24,815 48,392 49,661 Other 4,380 4,417 8,862 8,912 Total segment revenue $ 95,195 $ 86,728 $ 186,491 $ 169,812 Segment measure of profit (loss): Cloud Solutions $ 9,650 $ 6,778 $ 19,034 $ 12,231 Banking Solutions 1,148 1,043 3,309 1,068 Payments and Transactional Documents 7,734 7,617 14,094 15,193 Other (903 ) (913 ) (1,387 ) (1,358 ) Total measure of segment profit $ 17,629 $ 14,525 $ 35,050 $ 27,134 (1) Revenues from our legal spend management solutions were $16.1 million and $14.7 million for the three months ended December 31, 2017 and 2016, respectively. Revenues from our settlement network solutions were $28.4 million and $23.3 million for the three months ended December 31, 2017 and 2016, respectively. Revenues from our legal spend management solutions were $31.6 million and $27.7 million for the six months ended December 31, 2017 and 2016, respectively. Revenues from our settlement network solutions were $55.4 million and $45.9 million for the six months ended December 31, 2017 and 2016, respectively. A reconciliation of the measure of total segment profit to GAAP loss before income taxes is as follows: Three Months Ended Six Months Ended 2017 2016 2017 2016 (in thousands) Total measure of segment profit $ 17,629 $ 14,525 $ 35,050 $ 27,134 Less: Amortization of acquisition-related intangible assets (5,702 ) (6,090 ) (10,890 ) (12,375 ) Goodwill impairment charge — (7,529 ) — (7,529 ) Stock-based compensation expense (8,080 ) (8,656 ) (16,540 ) (16,855 ) Acquisition and integration-related expenses (380 ) (522 ) (1,372 ) (1,771 ) Restructuring benefit — — 9 — Minimum pension liability adjustments (3 ) (264 ) (38 ) (541 ) Global ERP system implementation and other costs (1,339 ) (2,106 ) (3,415 ) (4,597 ) Other expense, net (3,532 ) (4,182 ) (7,995 ) (8,117 ) Loss before income taxes $ (1,407 ) $ (14,824 ) $ (5,191 ) $ (24,651 ) The following depreciation and other amortization expense amounts are included in the measure of segment profit (loss): Three Months Ended Six Months Ended 2017 2016 2017 2016 (in thousands) Depreciation and other amortization expense: Cloud Solutions $ 2,535 $ 1,860 $ 4,978 $ 3,700 Banking Solutions 1,537 1,436 3,029 2,806 Payments and Transactional Documents 705 749 1,344 1,554 Other 98 109 192 181 Total depreciation and other amortization expense $ 4,875 $ 4,154 $ 9,543 $ 8,241 Geographic Information We have presented geographic information about our revenues below. This presentation allocates revenue based on the point of sale, not the location of the customer. Accordingly, we derive revenues from geographic locations based on the location of the customer that would vary from the geographic areas listed here; particularly in respect of financial institution customers located in Australia for which the point of sale was North America and customers located in Africa for which the point of sale was the Middle East. Three Months Ended Six Months Ended 2017 2016 2017 2016 (in thousands) North America $ 59,036 $ 56,190 $ 116,606 $ 106,712 United Kingdom 22,468 19,313 42,539 40,144 Continental Europe 10,120 9,182 20,531 18,534 Asia-Pacific and Middle East 3,571 2,043 6,815 4,422 Total revenues from unaffiliated customers $ 95,195 $ 86,728 $ 186,491 $ 169,812 Long-lived assets based on geographical location, excluding deferred tax assets and intangible assets, were as follows: At December 31, At June 30, 2017 2017 (in thousands) Long-lived assets: North America $ 36,211 $ 35,569 United Kingdom 5,767 5,188 Continental Europe 921 1,208 Asia-Pacific and Middle East 2,357 1,901 Total long-lived assets $ 45,256 $ 43,866 |