Revenue | Revenue is measured based on a consideration specified in a contract with a customer, and excludes any sales incentives and amounts collected on behalf of third parties. The Company recognizes revenue when it satisfies a performance obligation by transferring control over a product or service to a customer. Taxes assessed by a governmental authority that are both imposed on and concurrent with a specific revenue-producing transaction, that are collected by the Company from a customer, are excluded from revenue. The following is a description of principal activities – separated by reportable segments – from which the Company generates its revenue. For more detailed information about reportable segments, see Note 13. Telecommunications Segment Products and services may be sold separately or in bundled packages. The typical length of a contract for service is thirty-six to sixty months. Customers are billed for these services on a monthly basis. For bundled packages, the Company accounts for individual products and services separately if they are distinct – i.e. if a product or service is separately identifiable from other items in the bundled package and if a customer can benefit from it on its own or with other resources that are readily available to the customer. The consideration (including any discounts) is allocated between separate products and services in a bundle based on their relative stand-alone selling prices. The stand-alone selling prices are determined based on the prices at which the Company separately sells the desktop devices and telecommunication services. For items that are not sold separately (e.g. additional features) the Company estimates stand-alone selling prices using the adjusted market assessment approach. When we provide a free trial period, we do not begin to recognize recurring revenue until the trial period has ended and the customer has been billed for the services. Desktop Devices - Equipment Financing Revenue - Cloud Telecommunications Services - Broadband Internet Access Professional Services Revenue Commission Revenue - Web Services Segment Website Hosting Service – Professional Website Management Service and Other Disaggregation of Revenue In the following table, revenue is disaggregated by primary major product line, and timing of revenue recognition. The table also includes a reconciliation of the disaggregated revenue with the reportable segments. Three Months Ended March 31, 2019 Cloud Total (In thousands) Telecommunications Web Services Reportable Segment Segment Segments Major products/services lines Desktop devices $ 484 $ - $ 484 Equipment financing revenue 22 - 22 Telecommunications services 2,507 - 2,507 Fees, commissions, and other, recognized over time 191 - 191 One time fees, commissions and other 110 - 110 Website hosting services - 146 146 Website management services and other - 32 32 $ 3,314 $ 178 $ 3,492 Timing of revenue recognition Products and fees recognized at a point in time $ 594 $ - $ 594 Services and fees transferred over time 2,720 178 2,898 $ 3,314 $ 178 $ 3,492 Three Months Ended March 31, 2018 Cloud Total (In thousands) Telecommunications Web Services Reportable Segment Segment Segments Major products/services lines Desktop devices $ 366 $ - $ 366 Equipment financing revenue 31 - 31 Telecommunications services 2,042 - 2,042 Fees, commissions, and other, recognized over time 137 - 137 One time fees, commissions and other 7 - 7 Website hosting services - 204 204 Website management services and other - 21 21 $ 2,583 $ 225 $ 2,808 Timing of revenue recognition Products and fees recognized at a point in time $ 373 $ - $ 373 Services and fees transferred over time 2,210 225 2,435 $ 2,583 $ 225 $ 2,808 Contract balances The following table provides information about receivables, contract assets, and contract liabilities from contracts with customers. March 31, December 31, (In thousands) 2019 2018 Receivables, which are included in Trade receivables, net of allowance for doubtful accounts $ 594 $ 429 Contract assets 16 12 Contract liabilities 1,164 1,063 Significant changes in the contract assets and the contract liabilities balances during the period are as follows: Three Months Ended For the Year Ended (In thousands) March 31, 2019 December 31, 2018 Contract assets Contract Liabilities Contract assets Contract Liabilities Revenue recognized that was included in the contract liability balance at the beginning of the period $ - $ (806 ) $ - $ (837 ) Increase due to cash received, excluding amounts recognized as revenue during the period - 907 - 912 Transferred to receivables from contract assets recognized at the beginning of the period (2 ) - (2 ) - Increase due to additional unamortized discounts 6 - 11 - Transaction price allocated to the remaining performance obligations The following table includes estimated revenue expected to be recognized in the future related to performance obligations that are unsatisfied (or partially unsatisfied) at the end of the reporting period (in thousands): 2019 2020 2021 2022 2023 2024 Total Desktop devices $ 246 - - - - - $ 246 Telecommunications service $ 6,598 7,162 5,293 3,341 1,548 38 $ 23,980 All consideration from contracts with customers is included in the amounts presented above |