Xerox 10-Q 1 May 14 2014 Q1 Quarterly report Financial data

Document_And_Entity_Informatio

Document And Entity Information	3 Months Ended
	Mar. 31, 2014
Document and Entity Information [Abstract]	'
Entity Registrant Name	'Xerox Corporation
Entity Central Index Key	'0000108772
Current Fiscal Year End Date	'--12-31
Entity Filer Category	'Large Accelerated Filer
Document Type	'10-Q
Document Period End Date	31-Mar-14
Document Fiscal Year Focus	'2014
Document Fiscal Period Focus	'Q1
Amendment Flag	'false
Entity Common Stock, Shares Outstanding	1,167,321,219

Condensed_Consolidated_Stateme

Condensed Consolidated Statements of Income (USD $)	3 Months Ended
In Millions, except Per Share data, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Revenues	'	'
Sales	$1,272	$1,293
Outsourcing, maintenance and rentals	3,749	3,792
Financing	100	117
Total Revenues	5,121	5,202
Costs and Expenses	'	'
Cost of sales	790	815
Cost of outsourcing, maintenance and rentals	2,748	2,758
Cost of financing	36	43
Research, development and engineering expenses	144	154
Selling, administrative and general expenses	961	1,040
Restructuring and asset impairment charges	27	-8
Amortization of intangible assets	84	83
Other expenses, net	40	17
Total Costs and Expenses	4,830	4,902
Income before Income Taxes and Equity Income	291	300
Income tax expense	49	50
Equity in net income of unconsolidated affiliates	42	47
Income from Continuing Operations	284	297
Income from discontinued operations, net of tax	2	3
Net Income	286	300
Less: Net income attributable to noncontrolling interests	5	4
Net Income Attributable to Xerox	281	296
Net income from continuing operations	279	293
Income from discontinued operations, net of tax	2	3
Net Income Attributable to Xerox	$281	$296
Continuing operations (dollars per share)	$0.23	$0.23
Discontinued operations (dollars per share)	$0	$0
Total Basic Earnings per Share (dollars per share)	$0.23	$0.23
Continuing operations (dollars per share)	$0.23	$0.23
Discontinued operations (dollars per share)	$0	$0
Diluted Earnings per Share (dollars per share)	$0.23	$0.23

Condensed_Consolidated_Stateme1

Condensed Consolidated Statements of Comprehensive Income (USD $)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014		Mar. 31, 2013
Net income	$286		$300
Less: Net income attributable to noncontrolling interests	5		4
Net Income Attributable to Xerox	281		296
Translation adjustments, net	-1	[1]	-363	[1]
Unrealized gains (losses), net	26	[1]	-8	[1]
Changes in defined benefit plans, net	-84	[1]	103	[1]
Other Comprehensive Loss, Net Attributable to Xerox	-59	[1]	-268	[1]
Comprehensive Income, Net	227		32
Less: Comprehensive income, net attributable to noncontrolling interests	5		4
Comprehensive Income, Net Attributable to Xerox	$222		$28
[1]	(1) Refer to Note 16 - Other Comprehensive Income for gross components of Other Comprehensive Income, reclassification adjustments out of Accumulated Other Comprehensive Loss and related tax effects.

Condensed_Consolidated_Balance

Condensed Consolidated Balance Sheets (USD $)	Mar. 31, 2014	Dec. 31, 2013
In Millions, except Share data in Thousands, unless otherwise specified
Assets	'	'
Cash and cash equivalents	$1,567	$1,764
Accounts receivable, net	3,032	2,929
Billed portion of finance receivables, net	134	113
Finance receivables, net	1,501	1,500
Inventories	1,044	998
Other current assets	1,184	1,207
Total current assets	8,462	8,511
Finance receivables due after one year, net	2,844	2,917
Equipment on operating leases, net	541	559
Land, buildings and equipment, net	1,438	1,466
Investments in affiliates, at equity	1,384	1,285
Intangible assets, net	2,436	2,503
Goodwill	9,243	9,205
Other long-term assets	2,520	2,590
Total Assets	28,868	29,036
Liabilities and Equity	'	'
Short-term debt and current portion of long-term debt	2,109	1,117
Accounts payable	1,568	1,626
Accrued compensation and benefits costs	803	734
Unearned income	517	496
Other current liabilities	1,603	1,713
Total current liabilities	6,600	5,686
Long-term debt	5,896	6,904
Pension and other benefit liabilities	2,310	2,136
Post-retirement medical benefits	766	785
Other long-term liabilities	611	757
Total Liabilities	16,183	16,268
Series A Convertible Preferred Stock	349	349
Common stock	1,186	1,210
Additional paid-in capital	5,040	5,282
Treasury stock, at cost	-204	-252
Retained earnings	9,039	8,839
Accumulated other comprehensive loss	-2,838	-2,779
Xerox shareholders’ equity	12,223	12,300
Noncontrolling interests	113	119
Total Equity	12,336	12,419
Total Liabilities and Equity	$28,868	$29,036
Shares of common stock issued (shares)	1,186,278	1,210,321
Treasury stock (shares)	-18,957	-22,001
Shares of common stock outstanding (shares)	1,167,321	1,188,320

Condensed_Consolidated_Stateme2

Condensed Consolidated Statements of Cash Flows (USD $)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Cash Flows from Operating Activities:	'	'
Net income	$286	$300
Adjustments required to reconcile net income to cash flows from operating activities:	'	'
Depreciation and amortization	345	329
Provision for receivables	16	26
Provision for inventory	10	9
Net gain on sales of businesses and assets	-30	0
Undistributed equity in net income of unconsolidated affiliates	-42	-47
Stock-based compensation	26	31
Restructuring and asset impairment charges	27	-8
Payments for restructurings	-36	-38
Contributions to defined benefit pension plans	-37	-45
Increase in accounts receivable and billed portion of finance receivables	-239	-363
Collections of deferred proceeds from sales of receivables	120	115
Increase in inventories	-60	-107
Increase in equipment on operating leases	-57	-59
Decrease in finance receivables	36	96
Collections on beneficial interest from sales of finance receivables	21	2
Increase in other current and long-term assets	-94	-101
Increase (decrease) in accounts payable and accrued compensation	8	-94
Decrease in other current and long-term liabilities	-26	-66
Net change in income tax assets and liabilities	29	17
Net change in derivative assets and liabilities	-1	-47
Other operating, net	-16	-37
Net cash provided by (used in) operating activities	286	-87
Cash Flows from Investing Activities:	'	'
Cost of additions to land, buildings and equipment	-84	-85
Proceeds from sales of land, buildings and equipment	33	3
Cost of additions to internal use software	-19	-22
Acquisitions, net of cash acquired	-54	-53
Other investing, net	4	4
Net cash used in investing activities	-120	-153
Cash Flows from Financing Activities:	'	'
Net proceeds on debt	4	57
Common stock dividends	-68	-52
Preferred stock dividends	-6	-6
Proceeds from issuances of common stock	20	22
Excess tax benefits from stock-based compensation	3	1
Payments to acquire treasury stock, including fees	-275	-10
Repurchases related to stock-based compensation	-1	-10
Distributions to noncontrolling interests	-16	-3
Other financing	-10	0
Net cash used in financing activities	-349	-1
Effect of exchange rate changes on cash and cash equivalents	-14	-12
Decrease in cash and cash equivalents	-197	-253
Cash and cash equivalents at beginning of period	1,764	1,246
Cash and Cash Equivalents at End of Period	$1,567	$993

Basis_of_Presentation

Basis of Presentation	3 Months Ended
	Mar. 31, 2014
Organization, Consolidation and Presentation of Financial Statements [Abstract]	'
Basis of Presentation	'
	Basis of Presentation
	References herein to “we,” “us,” “our,” the “Company” and “Xerox” refer to Xerox Corporation and its consolidated subsidiaries unless the context suggests otherwise.
	We have prepared the accompanying unaudited Condensed Consolidated Financial Statements in accordance with the accounting policies described in our 2013 Annual Report on Form 10-K (2013 Annual Report), and the interim reporting requirements of Form 10-Q. Accordingly, certain information and note disclosures normally included in our annual financial statements prepared in accordance with accounting principles generally accepted in the United States of America have been condensed or omitted. You should read these Condensed Consolidated Financial Statements in conjunction with the Consolidated Financial Statements included in our 2013 Annual Report.
	In our opinion, all adjustments which are necessary for a fair statement of financial position, operating results and cash flows for the interim periods presented have been made. These adjustments consist of normal recurring items. Interim results of operations are not necessarily indicative of the results of the full year.
	For convenience and ease of reference, we refer to the financial statement caption “Income before Income Taxes and Equity Income” as “pre-tax income.”

Recent_Accounting_Pronouncemen

Recent Accounting Pronouncements	3 Months Ended
	Mar. 31, 2014
New Accounting Pronouncements and Changes in Accounting Principles [Abstract]	'
Recent accounting pronouncements	'
	Recent Accounting Pronouncements
	Except for the Accounting Standard Updates (ASU's) discussed below, the new ASU's issued by the FASB during the last year did not have any significant impact on the Company.
	Cumulative Translation Adjustments: In March 2013, the FASB issued ASU 2013-05, Parent's Accounting for the Cumulative Translation Adjustment upon Derecognition of Certain Subsidiaries or Groups of Assets within a Foreign Entity or of an Investment in a Foreign Entity. The objective of ASU 2013-05 is to resolve the diversity in practice regarding the release into net income of the cumulative translation adjustment upon derecognition of a subsidiary or group of assets within a foreign entity. This update was effective prospectively for our fiscal year beginning January 1, 2014, and did not have nor is it expected to have a material impact on our financial condition, results of operations or cash flows.
	Income Taxes: In July 2013, the FASB issued ASU 2013-11, Income Taxes (Topic 740): Presentation of Unrecognized Tax Benefit When a Net Operating Loss Carryforward, a Similar Tax Loss, or a Tax Credit Carryforward Exists. This update provides guidance on the financial statement presentation of unrecognized tax benefits when a net operating loss carryforward, a similar tax loss or a tax credit carryforward, exists. This update was effective prospectively for our fiscal year beginning January 1, 2014. Upon adoption of this standard, we reclassified approximately $180 of liabilities for unrecognized tax benefits against deferred tax assets.
	Service Concession Arrangements: In January 2014, the FASB issued ASU 2014-05, Service Concession Arrangements (Topic 853). This update specifies that an entity should not account for a service concession arrangement within the scope of this update as a lease in accordance with Topic 840, Leases. The update does not provide specific accounting guidance for various aspects of service concession arrangements but rather indicates that an entity should refer to other Topics as applicable to account for various aspects of a service concession arrangement. The update is effective for our fiscal year beginning January 1, 2015. The adoption of this standard is not expected to have a material effect on our financial condition, results of operation or cash flows.
	Discontinued Operations: In April 2014, the FASB issued ASU 2014-08, Presentation of Financial Statements (Topic 205) and Property, Plant, and Equipment (Topic 360): Reporting Discontinued Operations and Disclosures of Disposals of Components of an Entity. The update changes the requirements for reporting discontinued operations in Subtopic 205-20. A discontinued operation may include a component of an entity or a group of components of an entity, or a business. A disposal of a component of an entity or a group of components of an entity is required to be reported in discontinued operations if the disposal represents a strategic shift that has (or will have) a major effect on an entity’s operations and financial results. Examples include a disposal of a major geographic area, a major line of business or a major equity method investment.
	Additionally, the update requires expanded disclosures about discontinued operations that will provide financial statement users with more information about the assets, liabilities, income and expenses of discontinued operations. This update is effective prospectively for our fiscal year beginning January 1, 2015 and early adoption is permitted. The standard primarily involves presentation and disclosure and therefore is not expected to have a material impact on our financial condition, results of operations or cash flows.

Segment_Reporting

Segment Reporting	3 Months Ended
	Mar. 31, 2014
Segment Reporting [Abstract]	'
Segment Reporting	'
	Segment Reporting
	Our reportable segments are aligned with how we manage the business and view the markets we serve. We report our financial performance based on the following two primary reportable segments – Services and Document Technology. Our Services segment operations involve delivery of a broad range of services, including business process, document and IT outsourcing. Our Document Technology segment includes the sale and support of a broad range of document systems from entry level to high-end.
	The Services segment is comprised of three outsourcing service offerings:
	•	Business Process Outsourcing (BPO)
	•	Document Outsourcing (which includes Managed Print Services) (DO)
	•	Information Technology Outsourcing (ITO)
	Business process outsourcing services include service arrangements where we manage a customer’s business activity or process. Document outsourcing services include service arrangements that allow customers to streamline, simplify and digitize document-intensive business processes through automation and deployment of software applications and tools and the management of their printing needs. Document outsourcing services also include revenues from our partner print services offerings. Information technology outsourcing services include service arrangements where we manage a customer’s IT-related activities, such as application management and application development, data center operations or testing and quality assurance.
	Our Document Technology segment includes the sale of products that share common technology, manufacturing and product platforms. Our products groupings range from:
	•	“Entry,” which includes A4 devices and desktop printers; to
	•	“Mid-range,” which includes A3 devices that generally serve workgroup environments in midsize to large enterprises and includes products that fall into the following market categories: Color 41+ ppm priced at less than $100K and Light Production 91+ ppm priced at less than $100K; to
	•	“High-end,” which includes production printing and publishing systems that generally serve the graphic communications marketplace and large enterprises.
	Customers range from small and mid-sized businesses to large enterprises. Customers also include graphic communication enterprises as well as channel partners including distributors and resellers. Segment revenues reflect the sale of document systems and supplies, technical services and product financing.
	The segment classified as Other includes several units, none of which meet the thresholds for separate segment reporting. This group includes paper sales in our developing market countries, Wide Format Systems, licensing revenues, Global Imaging Systems network integration solutions and electronic presentation systems, non-allocated corporate items including non-financing interest, and other items included in Other expenses, net.
	Operating segment revenues and profitability were as follows:
		Three Months Ended
		March 31,
		Segment				Segment Profit(Loss)
		Revenue
	2014
	Services	$	2,923			$	251
	Document Technology	2,045				250
	Other	153				(51		)
	Total	$	5,121			$	450
	2013
	Services	$	2,920			$	273
	Document Technology	2,135				187
	Other	147				(70		)
	Total	$	5,202			$	390
			Three Months Ended
			March 31,
	Reconciliation to Pre-tax Income		2014				2013
	Segment Profit		$	450			$	390
	Reconciling items:
	Restructuring and related costs(1)		(30		)		8
	Restructuring charges of Fuji Xerox		(3		)		(4		)
	Amortization of intangible assets		(84		)		(83		)
	Litigation matters (Q1 2013 only)		—				37
	Equity in net income of unconsolidated affiliates		(42		)		(47		)
	Other		—				(1		)
	Pre-tax Income		$	291			$	300
	__________________________
	-1	First quarter 2014 includes Restructuring and asset impairment charges of $27 and Business transformation costs of $3. Business transformation costs represent incremental costs incurred directly in support of our business transformation and restructuring initiatives.

Acquisitions

Acquisitions	3 Months Ended
	Mar. 31, 2014
Business Combinations [Abstract]	'
Acquisitions	'
	Acquisitions
	In January 2014, we acquired Invoco Holding GmbH (Invoco), a German company, for approximately $54 (€40 million) in cash. The acquisition of Invoco expands our European customer care services and provides our global customers immediate access to German-language customer care services and provides Invoco's existing customers access to our broad business process outsourcing capabilities. Invoco is included in our Services segment.
	The operating results of this acquisition are not material to our financial statements and are included within our results from the acquisition date. The purchase price was allocated primarily to intangible assets and goodwill based on third-party valuations and management’s estimates.

Divestitures

Divestitures	3 Months Ended
	Mar. 31, 2014
Discontinued Operations and Disposal Groups [Abstract]	'
Divestitures	'
	Divestitures
	In 2013, in connection with our decision to exit from the Paper distribution business, we completed the sale of our North American and European Paper businesses. As a result of these transactions, we reported these paper-related operations as Discontinued Operations and reclassified their results from the Other segment to Discontinued Operations in 2013. We recorded a net pre-tax loss on disposal of $25 in 2013 for the disposition of these businesses - $23 in third quarter 2013 and $2 in the fourth quarter 2013. In the first quarter 2014, we recorded net income of $2 in Discontinued Operation primarily representing adjustments of amounts previously recorded due to changes in estimates.
	The components of Discontinued Operations for the periods presented are as follows:
		Three Months Ended
		March 31,
		2014		2013
	Revenues	$	—	$	154
	Income from operations	$	—	$	5
	Gain on disposal	2		—
	Net Income Before Income Taxes	2		5
	Income tax expense	—		(2		)
	Income From Discontinued Operations, Net of Tax	$	2	$	3

Accounts_Receivable_Net

Accounts Receivable, Net	3 Months Ended
	Mar. 31, 2014
Receivables [Abstract]	'
Accounts Receivable, Net	'
	Accounts Receivable, Net
	Accounts receivable, net were as follows:
			March 31,				December 31,
			2014				2013
	Amounts billed or billable		$	2,772			$	2,651
	Unbilled amounts		364				390
	Allowance for doubtful accounts		(104		)		(112		)
	Accounts Receivable, Net		$	3,032			$	2,929
	Unbilled amounts include amounts associated with percentage-of-completion accounting and other earned revenues not currently billable due to contractual provisions. Amounts to be invoiced in the subsequent month for current services provided are included in amounts billable, and at March 31, 2014 and December 31, 2013 were approximately $1,049 and $1,054, respectively.
	We perform ongoing credit evaluations of our customers and adjust credit limits based upon customer payment history and current creditworthiness. The allowance for uncollectible accounts receivable is determined principally on the basis of past collection experience as well as consideration of current economic conditions and changes in our customer collection trends.
	Accounts Receivable Sales Arrangements
	Accounts receivable sales arrangements are utilized in the normal course of business as part of our cash and liquidity management. We have facilities in the U.S., Canada and several countries in Europe that enable us to sell certain accounts receivable without recourse to third-parties. The accounts receivable sold are generally short-term trade receivables with payment due dates of less than 60 days.
	All of our arrangements involve the sale of our entire interest in groups of accounts receivable for cash. In most instances a portion of the sales proceeds are held back by the purchaser and payment is deferred until collection of the related receivables sold. Such holdbacks are not considered legal securities nor are they certificated. We report collections on such receivables as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such receivables are the result of an operating activity and the associated interest rate risk is de minimis due to its short-term nature. Our risk of loss following the sales of accounts receivable is limited to the outstanding deferred purchase price receivable. These receivables are included in the caption “Other current assets” in the accompanying Condensed Consolidated Balance Sheets and were $125 and $121 at March 31, 2014 and December 31, 2013, respectively.
	Under most of the arrangements, we continue to service the sold accounts receivable. When applicable, a servicing liability is recorded for the estimated fair value of the servicing. The amounts associated with the servicing liability were not material.
	Of the accounts receivable sold and derecognized from our balance sheet, $736 and $723 remained uncollected as of March 31, 2014 and December 31, 2013, respectively. Accounts receivable sales were as follows:
		Three Months Ended
		March 31,
		2014				2013
	Accounts receivable sales	$	822			$	854
	Deferred proceeds	124				115
	Loss on sales of accounts receivable	4				4
	Estimated increase to operating cash flows(1)	11				16
	__________________________
	-1	Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and (iii) currency.
	Finance Receivables, Net
	Sale of Finance Receivables
	In the third and fourth quarters of 2013 and 2012, we transferred our entire interest in certain groups of lease finance receivables to third-party entities for cash proceeds and beneficial interests. The transfers met the requirements for derecognition according to ASC Topic 860, Transfers and Servicing and therefore were accounted for as sales with derecognition of the associated lease receivables. There were no finance receivable transfers in the three months ending March 31, 2014 and 2013. We continue to service the sold receivables and record servicing fee income over the expected life of the associated receivables. The following is a summary of our prior sales activity:
			Year Ended December 31,
	(in millions)		2013				2012
	Net carrying value (NCV) sold		$	676			$	682
	Allowance included in NCV		17				18
	Cash proceeds received		635				630
	Beneficial interests received		86				101
	Pre-tax gain on sales		40				44
	Net fees and expenses		5				5
	The principal value of the finance receivables derecognized from our balance sheet was $874 and $1,006 at March 31, 2014 and December 31, 2013, respectively (sale value of approximately $952 and $1,098, respectively).
	Summary
	The lease portfolios transferred and sold were all from our Document Technology segment and the gains on these sales were reported in Financing revenues within the Document Technology segment. The ultimate purchaser has no recourse to our other assets for the failure of customers to pay principal and interest when due beyond our beneficial interests which were $130 and $150 at March 31, 2014 and December 31, 2013, respectively, and are included in Other current assets and Other long-term assets in the accompanying Condensed Consolidated Balance Sheets. Beneficial interests of $108 and $124 at March 31, 2014 and December 31, 2013, respectively, are held by bankruptcy-remote subsidiaries and therefore are not available to satisfy any of our creditor obligations. We report collections on the beneficial interests as operating cash flows in the Consolidated Statements of Cash Flows because such beneficial interests are the result of an operating activity and the associated interest rate risk is de minimis considering their weighted average lives of less than 2 years.
	The net impact from the sales of finance receivables on operating cash flows is summarized below:
			Three Months Ended
			March 31,
	(in millions)		2014				2013
	Net cash received for sales of finance receivables		$	—			$	—
	Impact from prior sales of finance receivables(1)		(149		)		(91		)
	Collections on beneficial interest		26				2
	Estimated Decrease to Operating Cash Flows		$	(123	)		$	(89	)
	____________________________
	-1	Represents cash that would have been collected if we had not sold finance receivables.
	Finance Receivables – Allowance for Credit Losses and Credit Quality
	Finance receivables include sales-type leases, direct financing leases and installment loans. Our finance receivable portfolios are primarily in the U.S., Canada and Europe. We generally establish customer credit limits and estimate the allowance for credit losses on a country or geographic basis. Our policy and methodology used to establish our allowance for doubtful accounts has been consistently applied over all periods presented.
	The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:
	Allowance for Credit Losses:		United States				Canada				Europe				Other(3)				Total
	Balance at December 31, 2013		$	45			$	22			$	81			$	6			$	154
	Provision		3				2				7				3				15
	Charge-offs		(1		)		(4		)		(5		)		(2		)		(12		)
	Recoveries and other(1)		1				—				—				—				1
	Balance at March 31, 2014		$	48			$	20			$	83			$	7			$	158
	Finance receivables as of March 31, 2014 collectively evaluated for impairment(2)		$	1,676			$	402			$	2,242			$	316			$	4,636
	Balance at December 31, 2012		$	50			$	31			$	85			$	4			$	170
	Provision		2				2				9				—				13
	Charge-offs		(2		)		(4		)		(15		)		—				(21		)
	Recoveries and other(1)		1				—				(3		)		—				(2		)
	Balance at March 31, 2013		$	51			$	29			$	76			$	4			$	160
Finance receivables as of March 31, 2013 collectively evaluated for impairment(2)		$	1,991			$	756			$	2,304			$	211			$	5,262
__________________
-1	Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.
-2	Total Finance receivables exclude residual values of $1 and $2, and the allowance for credit losses of $158 and $160 at March 31, 2014 and 2013, respectively.
-3	Includes developing market countries and smaller units.
We evaluate our customers based on the following credit quality indicators:
•	Investment grade: This rating includes accounts with excellent to good business credit, asset quality and the capacity to meet financial obligations. These customers are less susceptible to adverse effects due to shifts in economic conditions or changes in circumstance. The rating generally equates to a Standard & Poors (S&P) rating of BBB- or better. Loss rates in this category are normally minimal at less than 1%.
•	Non-investment grade: This rating includes accounts with average credit risk that are more susceptible to loss in the event of adverse business or economic conditions. This rating generally equates to a BB S&P rating. Although we experience higher loss rates associated with this customer class, we believe the risk is somewhat mitigated by the fact that our leases are fairly well dispersed across a large and diverse customer base. In addition, the higher loss rates are largely offset by the higher rates of return we obtain on such leases. Loss rates in this category are generally in the range of 2% to 4%.
•	Substandard: This rating includes accounts that have marginal credit risk such that the customer’s ability to make repayment is impaired or may likely become impaired. We use numerous strategies to mitigate risk including higher rates of interest, prepayments, personal guarantees, etc. Accounts in this category include customers who were downgraded during the term of the lease from investment and non-investment grade status when the lease was originated. Accordingly, there is a distinct possibility for a loss of principal and interest or customer default. The loss rates in this category are around 10%.
Credit quality indicators are updated at least annually and the credit quality of any given customer can change during the life of the portfolio. Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:
	March 31, 2014																December 31, 2013
	Investment				Non-investment				Substandard				Total				Investment				Non-investment		Substandard		Total
	Grade				Grade								Finance				Grade				Grade				Finance
													Receivables												Receivables
Finance and other services	$	191			$	112			$	46			$	349			$	189			$	102	$	34	$	325
Government and education	632				8				4				644				656				12		3		671
Graphic arts	138				70				102				310				142				59		108		309
Industrial	93				30				16				139				92				28		15		135
Healthcare	73				24				20				117				74				25		16		115
Other	58				29				30				117				55				27		29		111
Total United States	1,185				273				218				1,676				1,208				253		205		1,666
Finance and other services	45				19				11				75				46				18		11		75
Government and education	87				8				2				97				96				9		1		106
Graphic arts	53				54				41				148				56				52		48		156
Industrial	21				12				4				37				23				12		6		41
Other	31				10				4				45				29				9		5		43
Total Canada(1)	237				103				62				402				250				100		71		421
France	279				304				145				728				282				314		122		718
U.K./Ireland	201				162				39				402				199				171		42		412
Central(2)	260				391				44				695				287				394		43		724
Southern(3)	105				178				47				330				102				187		58		347
Nordics(4)	26				60				1				87				46				42		3		91
Total Europe	871				1,095				276				2,242				916				1,108		268		2,292
Other	214				86				16				316				226				69		9		304
Total	$	2,507			$	1,557			$	572			$	4,636			$	2,600			$	1,530	$	553	$	4,683
_____________________________
-1	Historically the Company has included certain Canadian customers with graphic arts activity in their industry sector. In 2014, these customers were reclassified to Graphic Arts to better reflect their primary business activity. The December 31, 2013 amounts have been reclassified to move $33 of graphic arts customers out of Finance and Other Services and to move $38 out of Industrial to be consistent with the March 31, 2014 presentation.
-2	Switzerland, Germany, Austria, Belgium and Holland.
-3	Italy, Greece, Spain and Portugal.
-4	Sweden, Norway, Denmark and Finland.
The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:
	March 31, 2014
	Current				31-90				>90 Days				Total Billed				Unbilled				Total		>90 Days
					Days				Past Due												Finance		and
					Past Due																Receivables		Accruing
Finance and other services	$	9			$	2			$	1			$	12			$	337			$	349	$	12
Government and education	17				4				3				24				620				644		29
Graphic arts	13				2				1				16				294				310		9
Industrial	4				1				1				6				133				139		6
Healthcare	4				1				—				5				112				117		5
Other	3				1				—				4				113				117		4
Total United States	50				11				6				67				1,609				1,676		65
Canada	3				3				3				9				393				402		20
France	2				1				3				6				722				728		42
U.K./Ireland	—				3				1				4				398				402		3
Central(1)	3				3				3				9				686				695		20
Southern(2)	26				5				6				37				293				330		32
Nordics(3)	2				—				—				2				85				87		3
Total Europe	33				12				13				58				2,184				2,242		100
Other	8				1				—				9				307				316		—
Total	$	94			$	27			$	22			$	143			$	4,493			$	4,636	$	185
	December 31, 2013
	Current				31-90				>90 Days				Total Billed				Unbilled				Total		>90 Days
					Days				Past Due												Finance		and
					Past Due																Receivables		Accruing
Finance and other services	$	7			$	2			$	1			$	10			$	315			$	325	$	12
Government and education	17				4				3				24				647				671		34
Graphic arts	12				1				—				13				296				309		5
Industrial	3				1				1				5				130				135		6
Healthcare	3				1				—				4				111				115		5
Other	3				1				—				4				107				111		3
Total United States	45				10				5				60				1,606				1,666		65
Canada	4				3				3				10				411				421		19
France	—				—				—				—				718				718		40
U.K./Ireland	1				1				—				2				410				412		2
Central(1)	3				2				3				8				716				724		23
Southern(2)	21				5				7				33				314				347		45
Nordics(3)	2				—				—				2				89				91		—
Total Europe	27				8				10				45				2,247				2,292		110
Other	8				1				—				9				295				304		—
Total	$	84			$	22			$	18			$	124			$	4,559			$	4,683	$	194
_____________________________
-1	Switzerland, Germany, Austria, Belgium and Holland.
-2	Italy, Greece, Spain and Portugal.
-3	Sweden, Norway, Denmark and Finland.

Finance_Receivables_Net

Finance Receivables, Net	3 Months Ended
	Mar. 31, 2014
Finance Receivables, Net [Abstract]	'
Finance Receivables, Net	'
	Accounts Receivable, Net
	Accounts receivable, net were as follows:
			March 31,				December 31,
			2014				2013
	Amounts billed or billable		$	2,772			$	2,651
	Unbilled amounts		364				390
	Allowance for doubtful accounts		(104		)		(112		)
	Accounts Receivable, Net		$	3,032			$	2,929
	Unbilled amounts include amounts associated with percentage-of-completion accounting and other earned revenues not currently billable due to contractual provisions. Amounts to be invoiced in the subsequent month for current services provided are included in amounts billable, and at March 31, 2014 and December 31, 2013 were approximately $1,049 and $1,054, respectively.
	We perform ongoing credit evaluations of our customers and adjust credit limits based upon customer payment history and current creditworthiness. The allowance for uncollectible accounts receivable is determined principally on the basis of past collection experience as well as consideration of current economic conditions and changes in our customer collection trends.
	Accounts Receivable Sales Arrangements
	Accounts receivable sales arrangements are utilized in the normal course of business as part of our cash and liquidity management. We have facilities in the U.S., Canada and several countries in Europe that enable us to sell certain accounts receivable without recourse to third-parties. The accounts receivable sold are generally short-term trade receivables with payment due dates of less than 60 days.
	All of our arrangements involve the sale of our entire interest in groups of accounts receivable for cash. In most instances a portion of the sales proceeds are held back by the purchaser and payment is deferred until collection of the related receivables sold. Such holdbacks are not considered legal securities nor are they certificated. We report collections on such receivables as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such receivables are the result of an operating activity and the associated interest rate risk is de minimis due to its short-term nature. Our risk of loss following the sales of accounts receivable is limited to the outstanding deferred purchase price receivable. These receivables are included in the caption “Other current assets” in the accompanying Condensed Consolidated Balance Sheets and were $125 and $121 at March 31, 2014 and December 31, 2013, respectively.
	Under most of the arrangements, we continue to service the sold accounts receivable. When applicable, a servicing liability is recorded for the estimated fair value of the servicing. The amounts associated with the servicing liability were not material.
	Of the accounts receivable sold and derecognized from our balance sheet, $736 and $723 remained uncollected as of March 31, 2014 and December 31, 2013, respectively. Accounts receivable sales were as follows:
		Three Months Ended
		March 31,
		2014				2013
	Accounts receivable sales	$	822			$	854
	Deferred proceeds	124				115
	Loss on sales of accounts receivable	4				4
	Estimated increase to operating cash flows(1)	11				16
	__________________________
	-1	Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and (iii) currency.
	Finance Receivables, Net
	Sale of Finance Receivables
	In the third and fourth quarters of 2013 and 2012, we transferred our entire interest in certain groups of lease finance receivables to third-party entities for cash proceeds and beneficial interests. The transfers met the requirements for derecognition according to ASC Topic 860, Transfers and Servicing and therefore were accounted for as sales with derecognition of the associated lease receivables. There were no finance receivable transfers in the three months ending March 31, 2014 and 2013. We continue to service the sold receivables and record servicing fee income over the expected life of the associated receivables. The following is a summary of our prior sales activity:
			Year Ended December 31,
	(in millions)		2013				2012
	Net carrying value (NCV) sold		$	676			$	682
	Allowance included in NCV		17				18
	Cash proceeds received		635				630
	Beneficial interests received		86				101
	Pre-tax gain on sales		40				44
	Net fees and expenses		5				5
	The principal value of the finance receivables derecognized from our balance sheet was $874 and $1,006 at March 31, 2014 and December 31, 2013, respectively (sale value of approximately $952 and $1,098, respectively).
	Summary
	The lease portfolios transferred and sold were all from our Document Technology segment and the gains on these sales were reported in Financing revenues within the Document Technology segment. The ultimate purchaser has no recourse to our other assets for the failure of customers to pay principal and interest when due beyond our beneficial interests which were $130 and $150 at March 31, 2014 and December 31, 2013, respectively, and are included in Other current assets and Other long-term assets in the accompanying Condensed Consolidated Balance Sheets. Beneficial interests of $108 and $124 at March 31, 2014 and December 31, 2013, respectively, are held by bankruptcy-remote subsidiaries and therefore are not available to satisfy any of our creditor obligations. We report collections on the beneficial interests as operating cash flows in the Consolidated Statements of Cash Flows because such beneficial interests are the result of an operating activity and the associated interest rate risk is de minimis considering their weighted average lives of less than 2 years.
	The net impact from the sales of finance receivables on operating cash flows is summarized below:
			Three Months Ended
			March 31,
	(in millions)		2014				2013
	Net cash received for sales of finance receivables		$	—			$	—
	Impact from prior sales of finance receivables(1)		(149		)		(91		)
	Collections on beneficial interest		26				2
	Estimated Decrease to Operating Cash Flows		$	(123	)		$	(89	)
	____________________________
	-1	Represents cash that would have been collected if we had not sold finance receivables.
	Finance Receivables – Allowance for Credit Losses and Credit Quality
	Finance receivables include sales-type leases, direct financing leases and installment loans. Our finance receivable portfolios are primarily in the U.S., Canada and Europe. We generally establish customer credit limits and estimate the allowance for credit losses on a country or geographic basis. Our policy and methodology used to establish our allowance for doubtful accounts has been consistently applied over all periods presented.
	The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:
	Allowance for Credit Losses:		United States				Canada				Europe				Other(3)				Total
	Balance at December 31, 2013		$	45			$	22			$	81			$	6			$	154
	Provision		3				2				7				3				15
	Charge-offs		(1		)		(4		)		(5		)		(2		)		(12		)
	Recoveries and other(1)		1				—				—				—				1
	Balance at March 31, 2014		$	48			$	20			$	83			$	7			$	158
	Finance receivables as of March 31, 2014 collectively evaluated for impairment(2)		$	1,676			$	402			$	2,242			$	316			$	4,636
	Balance at December 31, 2012		$	50			$	31			$	85			$	4			$	170
	Provision		2				2				9				—				13
	Charge-offs		(2		)		(4		)		(15		)		—				(21		)
	Recoveries and other(1)		1				—				(3		)		—				(2		)
	Balance at March 31, 2013		$	51			$	29			$	76			$	4			$	160
Finance receivables as of March 31, 2013 collectively evaluated for impairment(2)		$	1,991			$	756			$	2,304			$	211			$	5,262
__________________
-1	Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.
-2	Total Finance receivables exclude residual values of $1 and $2, and the allowance for credit losses of $158 and $160 at March 31, 2014 and 2013, respectively.
-3	Includes developing market countries and smaller units.
We evaluate our customers based on the following credit quality indicators:
•	Investment grade: This rating includes accounts with excellent to good business credit, asset quality and the capacity to meet financial obligations. These customers are less susceptible to adverse effects due to shifts in economic conditions or changes in circumstance. The rating generally equates to a Standard & Poors (S&P) rating of BBB- or better. Loss rates in this category are normally minimal at less than 1%.
•	Non-investment grade: This rating includes accounts with average credit risk that are more susceptible to loss in the event of adverse business or economic conditions. This rating generally equates to a BB S&P rating. Although we experience higher loss rates associated with this customer class, we believe the risk is somewhat mitigated by the fact that our leases are fairly well dispersed across a large and diverse customer base. In addition, the higher loss rates are largely offset by the higher rates of return we obtain on such leases. Loss rates in this category are generally in the range of 2% to 4%.
•	Substandard: This rating includes accounts that have marginal credit risk such that the customer’s ability to make repayment is impaired or may likely become impaired. We use numerous strategies to mitigate risk including higher rates of interest, prepayments, personal guarantees, etc. Accounts in this category include customers who were downgraded during the term of the lease from investment and non-investment grade status when the lease was originated. Accordingly, there is a distinct possibility for a loss of principal and interest or customer default. The loss rates in this category are around 10%.
Credit quality indicators are updated at least annually and the credit quality of any given customer can change during the life of the portfolio. Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:
	March 31, 2014																December 31, 2013
	Investment				Non-investment				Substandard				Total				Investment				Non-investment		Substandard		Total
	Grade				Grade								Finance				Grade				Grade				Finance
													Receivables												Receivables
Finance and other services	$	191			$	112			$	46			$	349			$	189			$	102	$	34	$	325
Government and education	632				8				4				644				656				12		3		671
Graphic arts	138				70				102				310				142				59		108		309
Industrial	93				30				16				139				92				28		15		135
Healthcare	73				24				20				117				74				25		16		115
Other	58				29				30				117				55				27		29		111
Total United States	1,185				273				218				1,676				1,208				253		205		1,666
Finance and other services	45				19				11				75				46				18		11		75
Government and education	87				8				2				97				96				9		1		106
Graphic arts	53				54				41				148				56				52		48		156
Industrial	21				12				4				37				23				12		6		41
Other	31				10				4				45				29				9		5		43
Total Canada(1)	237				103				62				402				250				100		71		421
France	279				304				145				728				282				314		122		718
U.K./Ireland	201				162				39				402				199				171		42		412
Central(2)	260				391				44				695				287				394		43		724
Southern(3)	105				178				47				330				102				187		58		347
Nordics(4)	26				60				1				87				46				42		3		91
Total Europe	871				1,095				276				2,242				916				1,108		268		2,292
Other	214				86				16				316				226				69		9		304
Total	$	2,507			$	1,557			$	572			$	4,636			$	2,600			$	1,530	$	553	$	4,683
_____________________________
-1	Historically the Company has included certain Canadian customers with graphic arts activity in their industry sector. In 2014, these customers were reclassified to Graphic Arts to better reflect their primary business activity. The December 31, 2013 amounts have been reclassified to move $33 of graphic arts customers out of Finance and Other Services and to move $38 out of Industrial to be consistent with the March 31, 2014 presentation.
-2	Switzerland, Germany, Austria, Belgium and Holland.
-3	Italy, Greece, Spain and Portugal.
-4	Sweden, Norway, Denmark and Finland.
The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:
	March 31, 2014
	Current				31-90				>90 Days				Total Billed				Unbilled				Total		>90 Days
					Days				Past Due												Finance		and
					Past Due																Receivables		Accruing
Finance and other services	$	9			$	2			$	1			$	12			$	337			$	349	$	12
Government and education	17				4				3				24				620				644		29
Graphic arts	13				2				1				16				294				310		9
Industrial	4				1				1				6				133				139		6
Healthcare	4				1				—				5				112				117		5
Other	3				1				—				4				113				117		4
Total United States	50				11				6				67				1,609				1,676		65
Canada	3				3				3				9				393				402		20
France	2				1				3				6				722				728		42
U.K./Ireland	—				3				1				4				398				402		3
Central(1)	3				3				3				9				686				695		20
Southern(2)	26				5				6				37				293				330		32
Nordics(3)	2				—				—				2				85				87		3
Total Europe	33				12				13				58				2,184				2,242		100
Other	8				1				—				9				307				316		—
Total	$	94			$	27			$	22			$	143			$	4,493			$	4,636	$	185
	December 31, 2013
	Current				31-90				>90 Days				Total Billed				Unbilled				Total		>90 Days
					Days				Past Due												Finance		and
					Past Due																Receivables		Accruing
Finance and other services	$	7			$	2			$	1			$	10			$	315			$	325	$	12
Government and education	17				4				3				24				647				671		34
Graphic arts	12				1				—				13				296				309		5
Industrial	3				1				1				5				130				135		6
Healthcare	3				1				—				4				111				115		5
Other	3				1				—				4				107				111		3
Total United States	45				10				5				60				1,606				1,666		65
Canada	4				3				3				10				411				421		19
France	—				—				—				—				718				718		40
U.K./Ireland	1				1				—				2				410				412		2
Central(1)	3				2				3				8				716				724		23
Southern(2)	21				5				7				33				314				347		45
Nordics(3)	2				—				—				2				89				91		—
Total Europe	27				8				10				45				2,247				2,292		110
Other	8				1				—				9				295				304		—
Total	$	84			$	22			$	18			$	124			$	4,559			$	4,683	$	194
_____________________________
-1	Switzerland, Germany, Austria, Belgium and Holland.
-2	Italy, Greece, Spain and Portugal.
-3	Sweden, Norway, Denmark and Finland.

Inventories

Inventories	3 Months Ended
	Mar. 31, 2014
Inventory Disclosure [Abstract]	'
Inventories	'
	Inventories
	The following is a summary of Inventories by major category:
		March 31, 2014		December 31, 2013
	Finished goods	$	872	$	837
	Work-in-process	65		60
	Raw materials	107		101
	Total Inventories	$	1,044	$	998

Investment_in_Affiliates_at_Eq

Investment in Affiliates, at Equity	3 Months Ended
	Mar. 31, 2014
Equity Method Investments and Joint Ventures [Abstract]	'
Investment in Affiliates, at Equity	'
	Investment in Affiliates, at Equity
	Our equity in net income of our unconsolidated affiliates was as follows:
		Three Months Ended
		March 31,
		2014		2013
	Fuji Xerox	$	39	$	44
	Other investments	3		3
	Total Equity in Net Income of Unconsolidated Affiliates	$	42	$	47
	Fuji Xerox
	Equity in net income of Fuji Xerox is affected by certain adjustments required to reflect the deferral of profit associated with intercompany sales. These adjustments may result in recorded equity income that is different from that implied by our 25% ownership interest.
	Condensed financial data of Fuji Xerox was as follows:
		Three Months Ended
		March 31,
		2014		2013
	Summary of Operations:
	Revenues	$	3,021	$	3,028
	Costs and expenses	2,801		2,784
	Income before income taxes	220		244
	Income tax expense	58		61
	Net Income	162		183
	Less: Net income – noncontrolling interests	1		1
	Net Income – Fuji Xerox	$	161	$	182
	Weighted Average Exchange Rate(1)	102.67		92.64
	_____________________________
	-1	Represents Yen/U.S. Dollar exchange rate used to translate.

Restructuring_Programs

Restructuring Programs	3 Months Ended
	Mar. 31, 2014
Restructuring and Related Activities [Abstract]	'
Restructuring Programs	'
	Restructuring Programs
	During the three months ended March 31, 2014, we recorded net restructuring and asset impairment charges of $27, which included approximately $28 of severance costs related to headcount reductions of approximately 1,250 employees worldwide, $1 of lease cancellations and $4 of asset impairments. These costs were offset by $6 of net reversals, primarily resulting from changes in estimated reserves from prior period initiatives.
	Information related to restructuring program activity during the three months ended March 31, 2014 is outlined below:
		Severance and			Lease Cancellation			Asset Impairments(2)			Total
		Related Costs			and Other Costs
	Balance at December 31, 2013	$	109		$	7		$	—		$	116
	Provision	28			1			4			33
	Reversals	(6		)	—			—			(6		)
	Net Current Period Charges(1)	22			1			4			27
	Charges against reserve and currency	(35		)	(2		)	(4		)	(41		)
	Balance at March 31, 2014	$	96		$	6		$	—		$	102
	_____________________________
	-1	Represents net amount recognized within the Condensed Consolidated Statements of Income for the period shown.
	-2	Charges associated with asset impairments represent the write-down of the related assets to their new cost basis and are recorded concurrently with the recognition of the provision.
	Reconciliation to the Condensed Consolidated Statements of Cash Flows:
		Three Months Ended
		March 31,
		2014			2013
	Charges against reserve	$	(41	)	$	(37	)
	Asset impairments	4			—
	Effects of foreign currency and other non-cash items	1			(1		)
	Restructuring Cash Payments	$	(36	)	$	(38	)
	The following table summarizes the total amount of costs incurred in connection with these restructuring programs by segment:
		Three Months Ended
		March 31,
		2014			2013
	Services	$	10		$	(2	)
	Document Technology	16			(6		)
	Other	1			—
	Total Net Restructuring Charges	$	27		$	(8	)

Debt

Debt	3 Months Ended
	Mar. 31, 2014
Debt Disclosure [Abstract]	'
Debt	'
	Debt
	Credit facility
	On March 18, 2014, we entered into an Amended and Restated Credit Agreement that extended the maturity date of our $2.0 billion unsecured revolving Credit Facility to March 18, 2019 from December 2016. The amendment also included modest improvements in pricing and minor changes in the composition of the group of lenders. The amended and restated Credit Facility retains certain provisions from the existing Credit Facility including the $300 letter of credit sub-facility and the accordion feature that would allow us to increase (from time to time, with willing lenders) the overall size of the facility up to an aggregate amount not to exceed $2.75 billion. We also have the right to request a one year extension on each of the first and second anniversary of the amendment date.
	We deferred $7 of debt issuance costs in connection with this amendment, which includes approximately $4 of unamortized deferred debt issue costs associated with the existing Credit Facility. The write-off of debt issuance costs associated with lenders that reduced their participation in the amended and restated Credit Facility was not material.
	At March 31, 2014, we had no outstanding borrowings or letters of credit under our Credit Facility.
	Interest Expense and Income
	Interest expense and interest income were as follows:
		Three Months Ended
		March 31,
		2014				2013
	Interest expense(1)	$	100			$	104
	Interest income(2)	102				120
	____________
	-1	Includes Equipment financing interest, as well as non-financing interest expense that is included in Other expenses, net in the Condensed Consolidated Statements of Income.
	-2	Includes Finance income, as well as other interest income that is included in Other expenses, net in the Condensed Consolidated Statements of Income.
	Net (Payments) Proceeds on Debt
	Net proceeds on debt as shown on the Condensed Consolidated Statements of Cash Flows was as follows:
			Three Months Ended
			March 31,
			2014				2013
	Net proceeds on short-term debt		$	1			$	36
	Proceeds from issuance of long-term debt		18				25
	Payments on long-term debt(1)		(15		)		(4		)
	Net Proceeds on Debt		$	4			$	57
	____________
	-1	Includes current maturities.

Financial_Instruments

Financial Instruments	3 Months Ended
	Mar. 31, 2014
Derivative Instruments and Hedging Activities Disclosure [Abstract]	'
Financial Instruments	'
	Financial Instruments
	Interest Rate Risk Management
	We use interest rate swap agreements to manage our interest rate exposure and to achieve a desired proportion of variable and fixed rate debt. These derivatives may be designated as fair value hedges or cash flow hedges depending on the nature of the risk being hedged.
	Fair Value Hedges
	As of March 31, 2014, pay variable/receive fixed interest rate swaps with notional amounts of $300 and net liability fair value of $3 were designated and accounted for as fair value hedges. The swaps were structured to hedge the fair value of related debt by converting them from fixed rate instruments to variable rate instruments. No ineffective portion was recorded to earnings during 2014. We did not have any interest rate swaps outstanding at December 31, 2013.
	The following is a summary of our fair value hedges at March 31, 2014:
	Debt Instrument		Year First Designated		Notional Amount				Net Fair Value			Weighted Average Interest Rate Paid			Interest Rate Received			Basis	Maturity
	Senior Note 2021		2014		$	300			$	(3	)	2.42	%		4.5	%		Libor	2021
	Foreign Exchange Risk Management
	We are a global company that is exposed to foreign currency exchange rate fluctuations in the normal course of our business. As a part of our foreign exchange risk management strategy, we use derivative instruments, primarily forward contracts and purchased option contracts, to hedge the following foreign currency exposures, thereby reducing volatility of earnings or protecting fair values of assets and liabilities:
	•	Foreign currency-denominated assets and liabilities
	•	Forecasted purchases and sales in foreign currency
	Summary of Foreign Exchange Hedging Positions
	At March 31, 2014, we had outstanding forward exchange and purchased option contracts with gross notional values of $2,994, which is reflective of the amounts that are normally outstanding at any point during the year. Approximately 68% of these contracts mature within three months, 9% in three to six months and 23% in six to twelve months.
	The following is a summary of the primary hedging positions and corresponding fair values as of March 31, 2014:
	Currency Hedged (Buy/Sell)	Gross				Fair  Value
		Notional				Asset
		Value				(Liability)(1)
	Euro/U.K. Pound Sterling	$	769			$	(4	)
	Japanese Yen/U.S. Dollar	487				(8		)
	Canadian Dollar/Euro	409				(4		)
	U.S. Dollar/Euro	397				(1		)
	Japanese Yen/Euro	378				(11		)
	U.K. Pound Sterling/Euro	167				—
	Philippine Peso/U.S. Dollar	52				—
	Mexican Peso/U.S. Dollar	47				1
	Swiss Franc/Euro	44				—
	Indian Rupee/U.S. Dollar	41				3
	Euro/Danish Krone	29				—
	Mexican Peso/Euro	24				—
	All Other	150				(1		)
	Total Foreign Exchange Hedging	$	2,994			$	(25	)
	__________________
	-1	Represents the net receivable (payable) amount included in the Condensed Consolidated Balance Sheet at March 31, 2014.
	Foreign Currency Cash Flow Hedges
	We designate a portion of our foreign currency derivative contracts as cash flow hedges of our foreign currency-denominated inventory purchases, sales and expenses. No amount of ineffectiveness was recorded in the Condensed Consolidated Statements of Income for these designated cash flow hedges and all components of each derivative’s gain or loss was included in the assessment of hedge effectiveness. The net liability fair value of these contracts was $16 and $50 as of March 31, 2014 and December 31, 2013, respectively.
	Summary of Derivative Instruments Fair Value
	The following table provides a summary of the fair value amounts of our derivative instruments:
	Designation of Derivatives		Balance Sheet Location		March 31, 2014				December 31, 2013
	Derivatives Designated as Hedging Instruments
	Foreign exchange contracts – forwards		Other current assets		$	4			$	1
			Other current liabilities		(20		)		(51		)
	Interest rate swaps		Other long-term liabilities		(3		)		—
			Net Designated Derivative Liability		$	(19	)		$	(50	)
	Derivatives NOT Designated as Hedging Instruments
	Foreign exchange contracts – forwards		Other current assets		$	5			$	5
			Other current liabilities		(14		)		(19		)
			Net Undesignated Derivative Liability		$	(9	)		$	(14	)
	Summary of Derivatives		Total Derivative Assets		$	9			$	6
			Total Derivative Liabilities		(37		)		(70		)
			Net Derivative Liability		$	(28	)		$	(64	)
	Summary of Derivative Instruments Gains (Losses)
	Derivative gains (losses) affect the income statement based on whether such derivatives are designated as hedges of underlying exposures. The following is a summary of derivative gains (losses).
	Designated Derivative Instruments Gains (Losses)
	The following tables provide a summary of gains (losses) on derivative instruments:
	Derivatives in Fair Value		Location of Gain (Loss) Recognized in Income		Derivative Gain (Loss) Recognized in income							Hedged Item Gain (Loss) Recognized in Income
	Hedging Relationships				Three Months Ended March 31,							Three Months Ended March 31,
					2014				2013			2014				2013
	Interest Rate Contracts		Interest Expense		$	(3	)		$	—		$	3			$	—
	Derivatives in Cash Flow		Derivative Gain (Loss) Recognized in OCI (Effective Portion)								Location of Derivative	Gain (Loss) Reclassified
	Hedging Relationships										Gain (Loss) Reclassified	from AOCI to Income
											from AOCI into Income	(Effective Portion)
			Three Months Ended March 31,								(Effective Portion)	Three Months Ended March 31,
		2014				2013					2014				2013
Foreign exchange contracts – forwards		$	18			$	(34	)		Cost of sales	$	(21	)		$	(17	)
No amount of ineffectiveness was recorded in the Condensed Consolidated Statements of Income for these designated cash flow hedges and all components of each derivative’s gain (loss) was included in the assessment of hedge effectiveness. In addition, no amount was recorded for an underlying exposure that did not occur or was not expected to occur.
At March 31, 2014, net after-tax losses of $11 were recorded in accumulated other comprehensive loss associated with our cash flow hedging activity. The entire balance is expected to be reclassified into net income within the next 12 months, providing an offsetting economic impact against the underlying anticipated transactions.
Non-Designated Derivative Instruments Gains (Losses)
Non-designated derivative instruments are primarily instruments used to hedge foreign currency-denominated assets and liabilities. They are not designated as hedges since there is a natural offset for the re-measurement of the underlying foreign currency-denominated asset or liability.
The following table provides a summary of gains (losses) on non-designated derivative instruments:
Derivatives NOT Designated as Hedging Instruments				Three Months Ended
				March 31,
		Location of Derivative Gain (Loss)		2014				2013
Foreign exchange contracts – forwards		Other expense – Currency losses, net		$	—			$	(15	)
During the three months ended March 31, 2014 and March 31, 2013, Currency (loss) gains, net were $(1) and $4, respectively. Net Currency gains and losses are included in Other expenses, net and include the mark-to market adjustments of the derivatives not designated as hedging instruments and the related cost of those derivatives, as well as the re-measurement of foreign currency-denominated assets and liabilities.

Fair_Value_of_Financial_Assets

Fair Value of Financial Assets and Liabilities	3 Months Ended
	Mar. 31, 2014
Fair Value Disclosures [Abstract]	'
Fair Value of Financial Assets and Liabilities	'
	Fair Value of Financial Assets and Liabilities
	The following table represents assets and liabilities measured at fair value on a recurring basis. The basis for the measurement at fair value in all cases is Level 2 – Significant Other Observable Inputs.
		March 31, 2014		December 31, 2013
	Assets:
	Foreign exchange contracts-forwards	$	9	$	6
	Deferred compensation investments in cash surrender life insurance	90		88
	Deferred compensation investments in mutual funds	30		28
	Total	$	129	$	122
	Liabilities:
	Foreign exchange contracts-forwards	$	34	$	70
	Interest rate swaps	3		—
	Deferred compensation plan liabilities	127		125
	Total	$	164	$	195
	We utilize the income approach to measure the fair value for our derivative assets and liabilities. The income approach uses pricing models that rely on market observable inputs such as yield curves, currency exchange rates and forward prices, and therefore are classified as Level 2.
	Fair value for our deferred compensation plan investments in Company-owned life insurance is reflected at cash surrender value. Fair value for our deferred compensation plan investments in mutual funds is based on quoted market prices for actively traded investments similar to those held by the plan. Fair value for deferred compensation plan liabilities is based on the fair value of investments corresponding to employees’ investment selections, based on quoted prices for similar assets in actively traded markets.
	Summary of Other Financial Assets and Liabilities Not Measured at Fair Value on a Recurring Basis
	The estimated fair values of our other financial assets and liabilities not measured at fair value on a recurring basis were as follows:
		March 31, 2014				December 31, 2013
		Carrying		Fair		Carrying		Fair
		Amount		Value		Amount		Value
	Cash and cash equivalents	$	1,567	$	1,567	$	1,764	$	1,764
	Accounts receivable, net	3,032		3,032		2,929		2,929
	Short-term debt	2,109		2,114		1,117		1,126
	Long-term debt	5,896		6,374		6,904		7,307
	The fair value amounts for Cash and cash equivalents and Accounts receivable, net, approximate carrying amounts due to the short maturities of these instruments. The fair value of Short- and Long-term debt was estimated based on quoted market prices for publicly-traded securities or on the current rates offered to us for debt of similar maturities. The difference between the fair value and the carrying value represents the theoretical net premium or discount we would pay or receive to retire all debt at such date.

Employee_Benefit_Plans

Employee Benefit Plans	3 Months Ended
	Mar. 31, 2014
Compensation and Retirement Disclosure [Abstract]	'
Employee Benefit Plans	'
	Employee Benefit Plans
	The components of Net periodic benefit cost and other changes in plan assets and benefit obligations were as follows for the three months ended March 31:
		Pension Benefits
		U.S. Plans						Non-U.S. Plans						Retiree Health
		2014			2013			2014			2013			2014			2013
	Components of Net Periodic Benefit Costs:
	Service cost	$	2		$	2		$	9		$	22		$	2		$	2
	Interest cost	40			37			69			64			9			9
	Expected return on plan assets	(38		)	(44		)	(87		)	(77		)	—			—
	Recognized net actuarial loss	2			7			14			19			—			1
	Amortization of prior service credit	—			—			(1		)	—			(11		)	(11		)
	Recognized settlement loss	12			48			—			—			—			—
	Defined Benefit Plans	18			50			4			28			—			1
	Defined contribution plans	16			19			11			7			—			—
	Net Periodic Benefit Cost	34			69			15			35			—			1
	Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
	Net actuarial loss(1)	197			—			—			—			—			—
	Amortization of prior service credit	—			—			1			—			11			11
	Amortization of net actuarial loss	(14		)	(55		)	(14		)	(19		)	—			(1		)
	Total Recognized in Other Comprehensive Income(2)	183			(55		)	(13		)	(19		)	11			10
	Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	$	217		$	14		$	2		$	16		$	11		$	11
	_____________________________
	-1	The net actuarial loss for U.S. Plans in the first quarter 2014 is related to the remeasurement of our primary U.S. pension plans as a result of the payment of periodic settlements. The loss in the first quarter 2014 primarily reflects the decrease in discount rates during the period as compared to the discount rates from our annual measurement of the plans at December 31, 2013.
	-2	Amounts represent the pre-tax effect included within Other comprehensive income. Refer to Note 16 - Other Comprehensive Income for related tax effects and the after-tax amounts.
	Contributions
	During the three months ended March 31, 2014, we made cash contributions of $37 ($6 U.S. and $31 Non-U.S.) to our defined benefit pension plans and $25 to our retiree health benefit plans. We presently anticipate additional cash contributions of $213 ($84 U.S. and $129 Non-U.S.) to our defined benefit pension plans and $46 to our retiree health benefit plans in 2014 for total full-year cash contributions of approximately $250 ($90 U.S. and $160 Non-U.S.) to our defined benefit pension plans and $71 to our retiree health benefit plans.

Shareholders_Equity

Shareholders Equity	3 Months Ended
	Mar. 31, 2014
Stockholders' Equity Note [Abstract]	'
Stockholders' Equity	'
	Shareholders’ Equity
		Common			Additional			Treasury Stock			Retained			AOCL(1)			Xerox			Non-			Total
		Stock			Paid-in						Earnings						Shareholders’			controlling			Equity
					Capital												Equity			Interests
	Balance at December 31, 2013	$	1,210		$	5,282		$	(252	)	$	8,839		$	(2,779	)	$	12,300		$	119		$	12,419
	Comprehensive income (loss), net	—			—			—			281			(59		)	222			5			227
	Cash dividends declared- common stock(2)	—			—			—			(75		)	—			(75		)	—			(75		)
	Cash dividends declared - preferred stock(3)	—			—			—			(6		)	—			(6		)	—			(6		)
	Conversion of notes to common stock	1			8			—			—			—			9			—			9
	Stock option and incentive plans, net	3			45			—			—			—			48			—			48
	Payments to acquire treasury stock, including fees	—			—			(275		)	—			—			(275		)	—			(275		)
	Cancellation of treasury stock	(28		)	(295		)	323			—			—			—			—			—
	Distributions to noncontrolling interests	—			—			—			—			—			—			(11		)	(11		)
	Balance at March 31, 2014	$	1,186		$	5,040		$	(204	)	$	9,039		$	(2,838	)	$	12,223		$	113		$	12,336
		Common			Additional			Treasury Stock			Retained			AOCL(1)			Xerox			Non-			Total
		Stock			Paid-in						Earnings						Shareholders’			controlling			Equity
					Capital												Equity			Interests
	Balance at December 31, 2012	$	1,239		$	5,622		$	(104	)	$	7,991		$	(3,227	)	$	11,521		$	143		$	11,664
	Comprehensive income (loss), net	—			—			—			296			(268		)	28			4			32
	Cash dividends declared-common stock(2)	—			—			—			(73		)	—			(73		)	—			(73		)
	Cash dividends declared-preferred stock(3)	—			—			—			(6		)	—			(6		)	—			(6		)
	Stock option and incentive plans, net	5			36			—			—			—			41			—			41
	Payments to acquire treasury stock, including fees	—			—			(10		)	—			—			(10		)	—			(10		)
	Cancellation of treasury stock	(16		)	(98		)	114			—			—			—			—			—
	Distributions to noncontrolling interests	—			—			—			—			—			—			(2		)	(2		)
	Balance at March 31, 2013	$	1,228		$	5,560		$	—		$	8,208		$	(3,495	)	$	11,501		$	145		$	11,646
	_____________________________
	-1	Refer to Note 16 - Other Comprehensive Income for components of AOCL.
	-2	Cash dividends declared on common stock of $0.0625 per share in the first quarter of 2014 and $0.0575 per share in the first quarter of 2013.
	-3	Cash dividends declared on preferred stock of $20.00 per share in the first quarter of 2014 and 2013.
	Treasury Stock
	The following is a summary of the purchases of common stock made during the three months ended March 31, 2014 under our authorized stock repurchase programs (shares in thousands):
			Shares		Amount
	December 31, 2013		22,001		$	252
	Purchases (1)		24,950		275
	Cancellations		(27,994	)	(323		)
	March 31, 2014		18,957		$	204
	____________________________
	-1	Includes associated fees.

Other_Comprehensive_Income

Other Comprehensive Income	3 Months Ended
	Mar. 31, 2014
Comprehensive Income [Abstract]	'
Other Comprehensive Income	'
	Other Comprehensive Income
	Other Comprehensive Income is comprised of the following:
			Three Months Ended March 31,
			2014						2013
			Pre-tax			Net of Tax			Pre-tax			Net of Tax
	Translation Adjustments Gains (Losses)		$	2		$	(1	)	$	(363	)	$	(363	)
	Unrealized Gains (Losses):
	Changes in fair value of cash flow hedges - gains (losses)		18			13			(34		)	(22		)
	Changes in cash flow hedges reclassed to earnings(1)		21			14			17			12
	Other (losses) gains		(1		)	(1		)	2			2
	Net Unrealized Gains (Losses)		38			26			(15		)	(8		)
	Defined Benefit Plans (Losses) Gains:
	Net actuarial losses		(197		)	(122		)	—			—
	Prior service amortization(2)		(12		)	(7		)	(11		)	(7		)
	Actuarial loss amortization(2)		28			19			75			49
	Fuji Xerox changes in defined benefit plans, net(3)		27			27			(16		)	(16		)
	Other (losses) gains(4)		(1		)	(1		)	77			77
	Change in Defined Benefit Plans (Losses) Gains		(155		)	(84		)	125			103
	Other Comprehensive Loss Attributable to Xerox		$	(115	)	$	(59	)	$	(253	)	$	(268	)
	_____________________________
	-1	Reclassified to Cost of sales - refer to Note 12 - Financial Instruments for additional information regarding our cash flow hedges.
	-2	Reclassified to Total Net Periodic Benefit Cost - refer to Note 14 - Employee Benefit Plans for additional information.
	-3	Represents our share of Fuji Xerox's benefit plan changes.
	-4	Primarily represents currency impact on cumulative amount of benefit plan net actuarial losses and prior service credits included in AOCL.
	Accumulated Other Comprehensive Loss (AOCL)
	AOCL is comprised of the following:
			March 31, 2014			December 31, 2013
	Cumulative translation adjustments		$	(1,011	)	$	(1,010	)
	Benefit plans net actuarial losses and prior service credits(1)		(1,816		)	(1,732		)
	Other unrealized losses, net		(11		)	(37		)
	Total Accumulated Other Comprehensive Loss Attributable to Xerox		$	(2,838	)	$	(2,779	)
	_____________________________
	-1	Includes our share of Fuji Xerox.

Earnings_per_Share

Earnings per Share	3 Months Ended
	Mar. 31, 2014
Earnings Per Share [Abstract]	'
Earnings per Share	'
	Earnings per Share
	The following table sets forth the computation of basic and diluted earnings per share of common stock (shares in thousands):
		Three Months Ended
		March 31,
		2014			2013
	Basic Earnings per Share:
	Net income from continuing operations attributable to Xerox	$	279		$	293
	Accrued dividends on preferred stock	(6		)	(6		)
	Adjusted Net Income From Continuing Operations Available to Common Shareholders	273			287
	Net income from discontinued operations attributable to Xerox	2			3
	Adjusted Net Income Available to Common Shareholders	$	275		$	290
	Weighted-average common shares outstanding	1,178,828			1,225,271
	Basic Earnings per Share:
	Continuing operations	$	0.23		$	0.23
	Discontinued operations	—			—
	Total	$	0.23		$	0.23
	Diluted Earnings per Share:
	Net income from continuing operations attributable to Xerox	$	279		$	293
	Accrued dividends on preferred stock	—			—
	Interest on convertible securities, net	—			—
	Adjusted Net Income From Continuing Operations Available to Common Shareholders	$	279		$	293
	Net income from discontinued operations attributable to Xerox	2			3
	Adjusted Net Income Available to Common Shareholders	$	281		$	296
	Weighted-average common shares outstanding	1,178,828			1,225,271
	Common shares issuable with respect to:
	Stock options	3,580			4,854
	Restricted stock and performance shares	15,021			21,372
	Convertible preferred stock	26,966			26,966
	Convertible securities	332			1,992
	Adjusted Weighted Average Common Shares Outstanding	1,224,727			1,280,455
	Diluted Earnings per Share:
	Continuing operations	$	0.23		$	0.23
	Discontinued operations	—			—
	Total	$	0.23		$	0.23
	The following securities were not included in the computation of diluted earnings per share because to do so would have been anti-dilutive (shares in thousands):
	Stock options	7,742			25,230
	Restricted stock and performance shares	19,183			18,412
	Total Anti-Dilutive Securities	26,925			43,642
	Dividends per Common Share	$	0.0625		$	0.0575

Contingencies_and_Litigation

Contingencies and Litigation	3 Months Ended
	Mar. 31, 2014
Commitments and Contingencies Disclosure [Abstract]	'
Contingencies and Litigation	'
	Contingencies and Litigation
	Legal Matters
	As more fully discussed below, we are involved in a variety of claims, lawsuits, investigations and proceedings concerning securities law, intellectual property law, environmental law, employment law and the Employee Retirement Income Security Act (ERISA). We determine whether an estimated loss from a contingency should be accrued by assessing whether a loss is deemed probable and can be reasonably estimated. We assess our potential liability by analyzing our litigation and regulatory matters using available information. We develop our views on estimated losses in consultation with outside counsel handling our defense in these matters, which involves an analysis of potential results, assuming a combination of litigation and settlement strategies. Should developments in any of these matters cause a change in our determination as to an unfavorable outcome and result in the need to recognize a material accrual, or should any of these matters result in a final adverse judgment or be settled for significant amounts, they could have a material adverse effect on our results of operations, cash flows and financial position in the period or periods in which such change in determination, judgment or settlement occurs.
	Brazil Tax and Labor Contingencies
	Our Brazilian operations are involved in various litigation matters and have received or been the subject of numerous governmental assessments related to indirect and other taxes, as well as disputes associated with former employees and contract labor. The tax matters, which comprise a significant portion of the total contingencies, principally relate to claims for taxes on the internal transfer of inventory, municipal service taxes on rentals, gross revenue taxes and import taxes and duties. We are disputing these tax matters and intend to vigorously defend our position. Based on the opinion of legal counsel and current reserves for those matters deemed probable of loss, we do not believe that the ultimate resolution of these matters will materially impact our results of operations, financial position or cash flows.The labor matters principally relate to claims made by former employees and contract labor for the equivalent payment of all social security and other related labor benefits, as well as consequential tax claims, as if they were regular employees.
	As of March 31, 2014, the total amounts related to the unreserved portion of the tax and labor contingencies, inclusive of any related interest, amounted to approximately $1 billion with the increase from December 31, 2013 balance of approximately $933, primarily related to currency and interest. With respect to the unreserved balance of $1 billion, the majority has been assessed by management as being remote as to the likelihood of ultimately resulting in a loss to the company. In connection with the above proceedings, customary local regulations may require us to make escrow cash deposits or post other security of up to half of the total amount in dispute. As of March 31, 2014, we had $171 of escrow cash deposits for matters we are disputing, and there are liens on certain Brazilian assets with a net book value of $8 and additional letters of credit of approximately $254, which include associated indexation. Generally, any escrowed amounts would be refundable and any liens would be removed to the extent the matters are resolved in our favor. We routinely assess all these matters as to probability of ultimately incurring a liability against our Brazilian operations and record our best estimate of the ultimate loss in situations where we assess the likelihood of an ultimate loss as probable.
	Litigation Against the Company
	In re Xerox Corporation Securities Litigation: A consolidated securities law action (consisting of 17 cases) is pending in the United States District Court for the District of Connecticut. Defendants are the Company, Barry Romeril, Paul Allaire and G. Richard Thoman. The consolidated action is a class action on behalf of all persons and entities who purchased Xerox Corporation common stock during the period October 22, 1998 through October 7, 1999 inclusive (Class Period) and who suffered a loss as a result of misrepresentations or omissions by Defendants as alleged by Plaintiffs (the “Class”). The Class alleges that in violation of Section 10(b) and/or 20(a) of the Securities Exchange Act of 1934, as amended (1934 Act), and SEC Rule 10b-5 thereunder, each of the defendants is liable as a participant in a fraudulent scheme and course of business that operated as a fraud or deceit on purchasers of the Company’s common stock during the Class Period by disseminating materially false and misleading statements and/or concealing material facts relating to the defendants’ alleged failure to disclose the material negative impact that the April 1998 restructuring had on the Company’s operations and revenues. The complaint further alleges that the alleged scheme: (i) deceived the investing public regarding the economic capabilities, sales proficiencies, growth, operations and the intrinsic value of the Company’s common stock; (ii) allowed several corporate insiders, such as the named individual defendants, to sell shares of privately held common stock of the Company while in possession of materially adverse, non-public information; and (iii) caused the individual plaintiffs and the other members of the purported class to purchase common stock of the Company at inflated prices. The complaint seeks unspecified compensatory damages in favor of the plaintiffs and the other members of the purported class against all defendants, jointly and severally, for all damages sustained as a result of defendants’ alleged wrongdoing, including interest thereon, together with reasonable costs and expenses incurred in the action, including counsel fees and expert fees. In 2001, the Court denied the defendants’ motion for dismissal of the complaint. The plaintiffs’ motion for class certification was denied by the Court in 2006, without prejudice to refiling. In February 2007, the Court granted the motion of the International Brotherhood of Electrical Workers Welfare Fund of Local Union No. 164, Robert W. Roten, Robert Agius (Agius) and Georgia Stanley to appoint them as additional lead plaintiffs. In July 2007, the Court denied plaintiffs’ renewed motion for class certification, without prejudice to renewal after the Court holds a pre-filing conference to identify factual disputes the Court will be required to resolve in ruling on the motion. After that conference and Agius’s withdrawal as lead plaintiff and proposed class representative, in February 2008 plaintiffs filed a second renewed motion for class certification. In April 2008, defendants filed their response and motion to disqualify Milberg LLP as a lead counsel. On September 30, 2008, the Court entered an order certifying the class and denying the appointment of Milberg LLP as class counsel. Subsequently, on April 9, 2009, the Court denied defendants’ motion to disqualify Milberg LLP. On November 6, 2008, the defendants filed a motion for summary judgment. On March 29, 2013, the Court granted defendants' motion for summary judgment in its entirety. On April 26, 2013, plaintiffs filed a notice of appeal to the United States Court of Appeals for the Second Circuit. The appeal process is ongoing. The individual defendants and we deny any wrongdoing and are vigorously defending the action. At this time, we do not believe it is reasonably possible that we will incur additional material losses in excess of the amount we have already accrued for this matter. In the course of litigation, we periodically engage in discussions with plaintiffs’ counsel for possible resolution of this matter. Should developments cause a change in our determination as to an unfavorable outcome, or result in a final adverse judgment or a settlement for a significant amount, there could be a material adverse effect on our results of operations, cash flows and financial position in the period in which such change in determination, judgment or settlement occurs.
	Other Contingencies
	We have issued or provided the following guarantees as of March 31, 2014:
	•	$490 for letters of credit issued to (i) guarantee our performance under certain services contracts; (ii) support certain insurance programs; and (iii) support our obligations related to the Brazil tax and labor contingencies.
	•	$740 for outstanding surety bonds. Certain contracts, primarily those involving public sector customers, require us to provide a surety bond as a guarantee of our performance of contractual obligations.
	In general, we would only be liable for the amount of these guarantees in the event of default in our performance of our obligations under each contract; the probability of which we believe is remote. We believe that our capacity in the surety markets as well as under various credit arrangements (including our Credit Facility) is sufficient to allow us to respond to future requests for proposals that require such credit support.
	We have service arrangements where we service third party student loans in the Federal Family Education Loan program (FFEL) on behalf of various financial institutions. We service these loans for investors under outsourcing arrangements and do not acquire any servicing rights that are transferable by us to a third party. At March 31, 2014, we serviced a FFEL portfolio of approximately 3.1 million loans with an outstanding principal balance of approximately $44.5 billion. Some servicing agreements contain provisions that, under certain circumstances, require us to purchase the loans from the investor if the loan guaranty has been permanently terminated as a result of a loan default caused by our servicing error. If defaults caused by us are cured during an initial period, any obligation we may have to purchase these loans expires. Loans that we purchase may be subsequently cured, the guaranty reinstated and the loans repackaged for sale to third parties. We evaluate our exposure under our purchase obligations on defaulted loans and establish a reserve for potential losses, or default liability reserve, through a charge to the provision for loss on defaulted loans purchased. The reserve is evaluated periodically and adjusted based upon management’s analysis of the historical performance of the defaulted loans. As of March 31, 2014, other current liabilities include reserves of approximately $2 for losses on defaulted loans purchased.

Segment_Reporting_Tables

Segment Reporting (Tables)	3 Months Ended
	Mar. 31, 2014
Segment Reporting [Abstract]	'
Operating segment revenues and profitability	'
	Operating segment revenues and profitability were as follows:
		Three Months Ended
		March 31,
		Segment				Segment Profit(Loss)
		Revenue
	2014
	Services	$	2,923			$	251
	Document Technology	2,045				250
	Other	153				(51		)
	Total	$	5,121			$	450
	2013
	Services	$	2,920			$	273
	Document Technology	2,135				187
	Other	147				(70		)
	Total	$	5,202			$	390
Reconciliation to pre-tax income (loss)	'
			Three Months Ended
			March 31,
	Reconciliation to Pre-tax Income		2014				2013
	Segment Profit		$	450			$	390
	Reconciling items:
	Restructuring and related costs(1)		(30		)		8
	Restructuring charges of Fuji Xerox		(3		)		(4		)
	Amortization of intangible assets		(84		)		(83		)
	Litigation matters (Q1 2013 only)		—				37
	Equity in net income of unconsolidated affiliates		(42		)		(47		)
	Other		—				(1		)
	Pre-tax Income		$	291			$	300

Divestitures_Tables

Divestitures (Tables)	3 Months Ended
	Mar. 31, 2014
Discontinued Operations and Disposal Groups [Abstract]	'
Discontinued Operations	'
	The components of Discontinued Operations for the periods presented are as follows:
		Three Months Ended
		March 31,
		2014		2013
	Revenues	$	—	$	154
	Income from operations	$	—	$	5
	Gain on disposal	2		—
	Net Income Before Income Taxes	2		5
	Income tax expense	—		(2		)
	Income From Discontinued Operations, Net of Tax	$	2	$	3

Accounts_Receivable_Net_Tables

Accounts Receivable, Net (Tables)	3 Months Ended
	Mar. 31, 2014
Receivables [Abstract]	'
Schedule of accounts receivable, net	'
	Accounts receivable, net were as follows:
			March 31,				December 31,
			2014				2013
	Amounts billed or billable		$	2,772			$	2,651
	Unbilled amounts		364				390
	Allowance for doubtful accounts		(104		)		(112		)
	Accounts Receivable, Net		$	3,032			$	2,929
Schedule of accounts receivables sales	'
	Accounts receivable sales were as follows:
		Three Months Ended
		March 31,
		2014				2013
	Accounts receivable sales	$	822			$	854
	Deferred proceeds	124				115
	Loss on sales of accounts receivable	4				4
	Estimated increase to operating cash flows(1)	11				16
	__________________________
	-1	Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and (iii) currency.

Finance_Receivables_Net_Tables

Finance Receivables, Net (Tables)	3 Months Ended
	Mar. 31, 2014
Finance Receivables, Net [Abstract]	'
Finance Receivables Sales Activity	'
	The following is a summary of our prior sales activity:
			Year Ended December 31,
	(in millions)		2013				2012
	Net carrying value (NCV) sold		$	676			$	682
	Allowance included in NCV		17				18
	Cash proceeds received		635				630
	Beneficial interests received		86				101
	Pre-tax gain on sales		40				44
	Net fees and expenses		5				5
Sales of Finance Receivables	'
	The net impact from the sales of finance receivables on operating cash flows is summarized below:
			Three Months Ended
			March 31,
	(in millions)		2014				2013
	Net cash received for sales of finance receivables		$	—			$	—
	Impact from prior sales of finance receivables(1)		(149		)		(91		)
	Collections on beneficial interest		26				2
	Estimated Decrease to Operating Cash Flows		$	(123	)		$	(89	)
	____________________________
	-1	Represents cash that would have been collected if we had not sold finance receivables.
Allowance for Credit Losses on Financing Receivables	'
	The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:
	Allowance for Credit Losses:		United States				Canada				Europe				Other(3)				Total
	Balance at December 31, 2013		$	45			$	22			$	81			$	6			$	154
	Provision		3				2				7				3				15
	Charge-offs		(1		)		(4		)		(5		)		(2		)		(12		)
	Recoveries and other(1)		1				—				—				—				1
	Balance at March 31, 2014		$	48			$	20			$	83			$	7			$	158
	Finance receivables as of March 31, 2014 collectively evaluated for impairment(2)		$	1,676			$	402			$	2,242			$	316			$	4,636
	Balance at December 31, 2012		$	50			$	31			$	85			$	4			$	170
	Provision		2				2				9				—				13
	Charge-offs		(2		)		(4		)		(15		)		—				(21		)
	Recoveries and other(1)		1				—				(3		)		—				(2		)
	Balance at March 31, 2013		$	51			$	29			$	76			$	4			$	160
	Finance receivables as of March 31, 2013 collectively evaluated for impairment(2)		$	1,991			$	756			$	2,304			$	211			$	5,262
	__________________
	-1	Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.
	-2	Total Finance receivables exclude residual values of $1 and $2, and the allowance for credit losses of $158 and $160 at March 31, 2014 and 2013, respectively.
	-3	Includes developing market countries and smaller units.
Financing Receivable Credit Quality Indicators	'
	Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:
		March 31, 2014																December 31, 2013
		Investment				Non-investment				Substandard				Total				Investment				Non-investment		Substandard		Total
		Grade				Grade								Finance				Grade				Grade				Finance
														Receivables												Receivables
	Finance and other services	$	191			$	112			$	46			$	349			$	189			$	102	$	34	$	325
	Government and education	632				8				4				644				656				12		3		671
	Graphic arts	138				70				102				310				142				59		108		309
	Industrial	93				30				16				139				92				28		15		135
	Healthcare	73				24				20				117				74				25		16		115
	Other	58				29				30				117				55				27		29		111
	Total United States	1,185				273				218				1,676				1,208				253		205		1,666
	Finance and other services	45				19				11				75				46				18		11		75
	Government and education	87				8				2				97				96				9		1		106
	Graphic arts	53				54				41				148				56				52		48		156
	Industrial	21				12				4				37				23				12		6		41
	Other	31				10				4				45				29				9		5		43
	Total Canada(1)	237				103				62				402				250				100		71		421
	France	279				304				145				728				282				314		122		718
	U.K./Ireland	201				162				39				402				199				171		42		412
	Central(2)	260				391				44				695				287				394		43		724
	Southern(3)	105				178				47				330				102				187		58		347
	Nordics(4)	26				60				1				87				46				42		3		91
	Total Europe	871				1,095				276				2,242				916				1,108		268		2,292
	Other	214				86				16				316				226				69		9		304
	Total	$	2,507			$	1,557			$	572			$	4,636			$	2,600			$	1,530	$	553	$	4,683
	_____________________________
	-1	Historically the Company has included certain Canadian customers with graphic arts activity in their industry sector. In 2014, these customers were reclassified to Graphic Arts to better reflect their primary business activity. The December 31, 2013 amounts have been reclassified to move $33 of graphic arts customers out of Finance and Other Services and to move $38 out of Industrial to be consistent with the March 31, 2014 presentation.
	-2	Switzerland, Germany, Austria, Belgium and Holland.
	-3	Italy, Greece, Spain and Portugal.
	-4	Sweden, Norway, Denmark and Finland.
Finance Receivables Aging	'
	The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:
		March 31, 2014
		Current				31-90				>90 Days				Total Billed				Unbilled				Total		>90 Days
						Days				Past Due												Finance		and
						Past Due																Receivables		Accruing
	Finance and other services	$	9			$	2			$	1			$	12			$	337			$	349	$	12
	Government and education	17				4				3				24				620				644		29
	Graphic arts	13				2				1				16				294				310		9
	Industrial	4				1				1				6				133				139		6
	Healthcare	4				1				—				5				112				117		5
	Other	3				1				—				4				113				117		4
	Total United States	50				11				6				67				1,609				1,676		65
	Canada	3				3				3				9				393				402		20
	France	2				1				3				6				722				728		42
	U.K./Ireland	—				3				1				4				398				402		3
	Central(1)	3				3				3				9				686				695		20
	Southern(2)	26				5				6				37				293				330		32
	Nordics(3)	2				—				—				2				85				87		3
	Total Europe	33				12				13				58				2,184				2,242		100
	Other	8				1				—				9				307				316		—
	Total	$	94			$	27			$	22			$	143			$	4,493			$	4,636	$	185
		December 31, 2013
		Current				31-90				>90 Days				Total Billed				Unbilled				Total		>90 Days
						Days				Past Due												Finance		and
						Past Due																Receivables		Accruing
	Finance and other services	$	7			$	2			$	1			$	10			$	315			$	325	$	12
	Government and education	17				4				3				24				647				671		34
	Graphic arts	12				1				—				13				296				309		5
	Industrial	3				1				1				5				130				135		6
	Healthcare	3				1				—				4				111				115		5
	Other	3				1				—				4				107				111		3
	Total United States	45				10				5				60				1,606				1,666		65
	Canada	4				3				3				10				411				421		19
	France	—				—				—				—				718				718		40
	U.K./Ireland	1				1				—				2				410				412		2
	Central(1)	3				2				3				8				716				724		23
	Southern(2)	21				5				7				33				314				347		45
	Nordics(3)	2				—				—				2				89				91		—
	Total Europe	27				8				10				45				2,247				2,292		110
	Other	8				1				—				9				295				304		—
	Total	$	84			$	22			$	18			$	124			$	4,559			$	4,683	$	194
	_____________________________
	-1	Switzerland, Germany, Austria, Belgium and Holland.
	-2	Italy, Greece, Spain and Portugal.
	-3	Sweden, Norway, Denmark and Finland.

Inventories_Tables

Inventories (Tables)	3 Months Ended
	Mar. 31, 2014
Inventory Disclosure [Abstract]	'
Inventories	'
	The following is a summary of Inventories by major category:
		March 31, 2014		December 31, 2013
	Finished goods	$	872	$	837
	Work-in-process	65		60
	Raw materials	107		101
	Total Inventories	$	1,044	$	998

Investment_in_Affiliates_at_Eq1

Investment in Affiliates, at Equity (Tables)	3 Months Ended
	Mar. 31, 2014
Equity Method Investments and Joint Ventures [Abstract]	'
Equity in net income (loss) of unconsolidated affiliates	'
	Our equity in net income of our unconsolidated affiliates was as follows:
		Three Months Ended
		March 31,
		2014		2013
	Fuji Xerox	$	39	$	44
	Other investments	3		3
	Total Equity in Net Income of Unconsolidated Affiliates	$	42	$	47
Condensed financial data of Fuji Xerox	'
	Condensed financial data of Fuji Xerox was as follows:
		Three Months Ended
		March 31,
		2014		2013
	Summary of Operations:
	Revenues	$	3,021	$	3,028
	Costs and expenses	2,801		2,784
	Income before income taxes	220		244
	Income tax expense	58		61
	Net Income	162		183
	Less: Net income – noncontrolling interests	1		1
	Net Income – Fuji Xerox	$	161	$	182
	Weighted Average Exchange Rate(1)	102.67		92.64
	_____________________________
	-1	Represents Yen/U.S. Dollar exchange rate used to translate.

Restructuring_Programs_Tables

Restructuring Programs (Tables)	3 Months Ended
	Mar. 31, 2014
Restructuring and Related Activities [Abstract]	'
Restructuring Program Activity	'
	Information related to restructuring program activity during the three months ended March 31, 2014 is outlined below:
		Severance and			Lease Cancellation			Asset Impairments(2)			Total
		Related Costs			and Other Costs
	Balance at December 31, 2013	$	109		$	7		$	—		$	116
	Provision	28			1			4			33
	Reversals	(6		)	—			—			(6		)
	Net Current Period Charges(1)	22			1			4			27
	Charges against reserve and currency	(35		)	(2		)	(4		)	(41		)
	Balance at March 31, 2014	$	96		$	6		$	—		$	102
	_____________________________
	-1	Represents net amount recognized within the Condensed Consolidated Statements of Income for the period shown.
	-2	Charges associated with asset impairments represent the write-down of the related assets to their new cost basis and are recorded concurrently with the recognition of the provision.
Reconciliation to the Condensed Consolidated Statements of Cash Flows	'
	Reconciliation to the Condensed Consolidated Statements of Cash Flows:
		Three Months Ended
		March 31,
		2014			2013
	Charges against reserve	$	(41	)	$	(37	)
	Asset impairments	4			—
	Effects of foreign currency and other non-cash items	1			(1		)
	Restructuring Cash Payments	$	(36	)	$	(38	)
Total Costs incurred with Restructuring programs, by segment	'
	The following table summarizes the total amount of costs incurred in connection with these restructuring programs by segment:
		Three Months Ended
		March 31,
		2014			2013
	Services	$	10		$	(2	)
	Document Technology	16			(6		)
	Other	1			—
	Total Net Restructuring Charges	$	27		$	(8	)

Debt_Tables

Debt (Tables)	3 Months Ended
	Mar. 31, 2014
Debt Disclosure [Abstract]	'
Schedule Of Interest Expense And Interest Income	'
	Interest Expense and Income
	Interest expense and interest income were as follows:
		Three Months Ended
		March 31,
		2014				2013
	Interest expense(1)	$	100			$	104
	Interest income(2)	102				120
	____________
	-1	Includes Equipment financing interest, as well as non-financing interest expense that is included in Other expenses, net in the Condensed Consolidated Statements of Income.
	-2	Includes Finance income, as well as other interest income that is included in Other expenses, net in the Condensed Consolidated Statements of Income.
Net Payments/Proceeds on Debt	'
	Net (Payments) Proceeds on Debt
	Net proceeds on debt as shown on the Condensed Consolidated Statements of Cash Flows was as follows:
			Three Months Ended
			March 31,
			2014				2013
	Net proceeds on short-term debt		$	1			$	36
	Proceeds from issuance of long-term debt		18				25
	Payments on long-term debt(1)		(15		)		(4		)
	Net Proceeds on Debt		$	4			$	57
	____________
	-1	Includes current maturities.

Financial_Instruments_Tables

Financial Instruments (Tables)	3 Months Ended
	Mar. 31, 2014
Derivative Instruments and Hedging Activities Disclosure [Abstract]	'
Schedule of Interest Rate Derivatives	'
	The following is a summary of our fair value hedges at March 31, 2014:
	Debt Instrument		Year First Designated		Notional Amount				Net Fair Value			Weighted Average Interest Rate Paid			Interest Rate Received			Basis	Maturity
	Senior Note 2021		2014		$	300			$	(3	)	2.42	%		4.5	%		Libor	2021
Forward Foreign Exchange Contracts	'
	The following is a summary of the primary hedging positions and corresponding fair values as of March 31, 2014:
	Currency Hedged (Buy/Sell)	Gross				Fair  Value
		Notional				Asset
		Value				(Liability)(1)
	Euro/U.K. Pound Sterling	$	769			$	(4	)
	Japanese Yen/U.S. Dollar	487				(8		)
	Canadian Dollar/Euro	409				(4		)
	U.S. Dollar/Euro	397				(1		)
	Japanese Yen/Euro	378				(11		)
	U.K. Pound Sterling/Euro	167				—
	Philippine Peso/U.S. Dollar	52				—
	Mexican Peso/U.S. Dollar	47				1
	Swiss Franc/Euro	44				—
	Indian Rupee/U.S. Dollar	41				3
	Euro/Danish Krone	29				—
	Mexican Peso/Euro	24				—
	All Other	150				(1		)
	Total Foreign Exchange Hedging	$	2,994			$	(25	)
	__________________
	-1	Represents the net receivable (payable) amount included in the Condensed Consolidated Balance Sheet at March 31, 2014.
Summary of Derivative Instruments Fair Value	'
	The following table provides a summary of the fair value amounts of our derivative instruments:
	Designation of Derivatives		Balance Sheet Location		March 31, 2014				December 31, 2013
	Derivatives Designated as Hedging Instruments
	Foreign exchange contracts – forwards		Other current assets		$	4			$	1
			Other current liabilities		(20		)		(51		)
	Interest rate swaps		Other long-term liabilities		(3		)		—
			Net Designated Derivative Liability		$	(19	)		$	(50	)
	Derivatives NOT Designated as Hedging Instruments
	Foreign exchange contracts – forwards		Other current assets		$	5			$	5
			Other current liabilities		(14		)		(19		)
			Net Undesignated Derivative Liability		$	(9	)		$	(14	)
	Summary of Derivatives		Total Derivative Assets		$	9			$	6
			Total Derivative Liabilities		(37		)		(70		)
			Net Derivative Liability		$	(28	)		$	(64	)
Summary of Cash Flow Hedges Gains (Losses)	'
	The following tables provide a summary of gains (losses) on derivative instruments:
	Derivatives in Fair Value		Location of Gain (Loss) Recognized in Income		Derivative Gain (Loss) Recognized in income							Hedged Item Gain (Loss) Recognized in Income
	Hedging Relationships				Three Months Ended March 31,							Three Months Ended March 31,
					2014				2013			2014				2013
	Interest Rate Contracts		Interest Expense		$	(3	)		$	—		$	3			$	—
	Derivatives in Cash Flow		Derivative Gain (Loss) Recognized in OCI (Effective Portion)								Location of Derivative	Gain (Loss) Reclassified
	Hedging Relationships										Gain (Loss) Reclassified	from AOCI to Income
											from AOCI into Income	(Effective Portion)
			Three Months Ended March 31,								(Effective Portion)	Three Months Ended March 31,
			2014				2013					2014				2013
	Foreign exchange contracts – forwards		$	18			$	(34	)		Cost of sales	$	(21	)		$	(17	)
Summary of Derivatives Not Designated as Hedging Instruments Gains (Losses)	'
	The following table provides a summary of gains (losses) on non-designated derivative instruments:
	Derivatives NOT Designated as Hedging Instruments				Three Months Ended
					March 31,
			Location of Derivative Gain (Loss)		2014				2013
	Foreign exchange contracts – forwards		Other expense – Currency losses, net		$	—			$	(15	)

Fair_Value_of_Financial_Assets1

Fair Value of Financial Assets and Liabilities (Tables)	3 Months Ended
	Mar. 31, 2014
Fair Value Disclosures [Abstract]	'
Fair value of financial assets and liabilities	'
	The following table represents assets and liabilities measured at fair value on a recurring basis. The basis for the measurement at fair value in all cases is Level 2 – Significant Other Observable Inputs.
		March 31, 2014		December 31, 2013
	Assets:
	Foreign exchange contracts-forwards	$	9	$	6
	Deferred compensation investments in cash surrender life insurance	90		88
	Deferred compensation investments in mutual funds	30		28
	Total	$	129	$	122
	Liabilities:
	Foreign exchange contracts-forwards	$	34	$	70
	Interest rate swaps	3		—
	Deferred compensation plan liabilities	127		125
	Total	$	164	$	195
Estimated fair values of financial assets and liabilities not measured at fair value on a recurring basis	'
	The estimated fair values of our other financial assets and liabilities not measured at fair value on a recurring basis were as follows:
		March 31, 2014				December 31, 2013
		Carrying		Fair		Carrying		Fair
		Amount		Value		Amount		Value
	Cash and cash equivalents	$	1,567	$	1,567	$	1,764	$	1,764
	Accounts receivable, net	3,032		3,032		2,929		2,929
	Short-term debt	2,109		2,114		1,117		1,126
	Long-term debt	5,896		6,374		6,904		7,307

Employee_Benefit_Plans_Tables

Employee Benefit Plans (Tables)	3 Months Ended
	Mar. 31, 2014
Compensation and Retirement Disclosure [Abstract]	'
Components of net periodic benefit cost and other changes in plan assets and benefit obligations	'
	The components of Net periodic benefit cost and other changes in plan assets and benefit obligations were as follows for the three months ended March 31:
		Pension Benefits
		U.S. Plans						Non-U.S. Plans						Retiree Health
		2014			2013			2014			2013			2014			2013
	Components of Net Periodic Benefit Costs:
	Service cost	$	2		$	2		$	9		$	22		$	2		$	2
	Interest cost	40			37			69			64			9			9
	Expected return on plan assets	(38		)	(44		)	(87		)	(77		)	—			—
	Recognized net actuarial loss	2			7			14			19			—			1
	Amortization of prior service credit	—			—			(1		)	—			(11		)	(11		)
	Recognized settlement loss	12			48			—			—			—			—
	Defined Benefit Plans	18			50			4			28			—			1
	Defined contribution plans	16			19			11			7			—			—
	Net Periodic Benefit Cost	34			69			15			35			—			1
	Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
	Net actuarial loss(1)	197			—			—			—			—			—
	Amortization of prior service credit	—			—			1			—			11			11
	Amortization of net actuarial loss	(14		)	(55		)	(14		)	(19		)	—			(1		)
	Total Recognized in Other Comprehensive Income(2)	183			(55		)	(13		)	(19		)	11			10
	Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	$	217		$	14		$	2		$	16		$	11		$	11
	_____________________________
	-1	The net actuarial loss for U.S. Plans in the first quarter 2014 is related to the remeasurement of our primary U.S. pension plans as a result of the payment of periodic settlements. The loss in the first quarter 2014 primarily reflects the decrease in discount rates during the period as compared to the discount rates from our annual measurement of the plans at December 31, 2013.
	-2	Amounts represent the pre-tax effect included within Other comprehensive income. Refer to Note 16 - Other Comprehensive Income for related tax effects and the after-tax amounts.

Shareholders_Equity_Tables

Shareholders Equity (Tables)	3 Months Ended
	Mar. 31, 2014
Stockholders' Equity Note [Abstract]	'
Schedule of Stockholders Equity	'
		Common			Additional			Treasury Stock			Retained			AOCL(1)			Xerox			Non-			Total
		Stock			Paid-in						Earnings						Shareholders’			controlling			Equity
					Capital												Equity			Interests
	Balance at December 31, 2013	$	1,210		$	5,282		$	(252	)	$	8,839		$	(2,779	)	$	12,300		$	119		$	12,419
	Comprehensive income (loss), net	—			—			—			281			(59		)	222			5			227
	Cash dividends declared- common stock(2)	—			—			—			(75		)	—			(75		)	—			(75		)
	Cash dividends declared - preferred stock(3)	—			—			—			(6		)	—			(6		)	—			(6		)
	Conversion of notes to common stock	1			8			—			—			—			9			—			9
	Stock option and incentive plans, net	3			45			—			—			—			48			—			48
	Payments to acquire treasury stock, including fees	—			—			(275		)	—			—			(275		)	—			(275		)
	Cancellation of treasury stock	(28		)	(295		)	323			—			—			—			—			—
	Distributions to noncontrolling interests	—			—			—			—			—			—			(11		)	(11		)
	Balance at March 31, 2014	$	1,186		$	5,040		$	(204	)	$	9,039		$	(2,838	)	$	12,223		$	113		$	12,336
		Common			Additional			Treasury Stock			Retained			AOCL(1)			Xerox			Non-			Total
		Stock			Paid-in						Earnings						Shareholders’			controlling			Equity
					Capital												Equity			Interests
	Balance at December 31, 2012	$	1,239		$	5,622		$	(104	)	$	7,991		$	(3,227	)	$	11,521		$	143		$	11,664
	Comprehensive income (loss), net	—			—			—			296			(268		)	28			4			32
	Cash dividends declared-common stock(2)	—			—			—			(73		)	—			(73		)	—			(73		)
	Cash dividends declared-preferred stock(3)	—			—			—			(6		)	—			(6		)	—			(6		)
	Stock option and incentive plans, net	5			36			—			—			—			41			—			41
	Payments to acquire treasury stock, including fees	—			—			(10		)	—			—			(10		)	—			(10		)
	Cancellation of treasury stock	(16		)	(98		)	114			—			—			—			—			—
	Distributions to noncontrolling interests	—			—			—			—			—			—			(2		)	(2		)
	Balance at March 31, 2013	$	1,228		$	5,560		$	—		$	8,208		$	(3,495	)	$	11,501		$	145		$	11,646
	_____________________________
	-1	Refer to Note 16 - Other Comprehensive Income for components of AOCL.
	-2	Cash dividends declared on common stock of $0.0625 per share in the first quarter of 2014 and $0.0575 per share in the first quarter of 2013.
	-3	Cash dividends declared on preferred stock of $20.00 per share in the first quarter of 2014 and 2013.
Schedule of Treasury Stock by Class	'
	The following is a summary of the purchases of common stock made during the three months ended March 31, 2014 under our authorized stock repurchase programs (shares in thousands):
			Shares		Amount
	December 31, 2013		22,001		$	252
	Purchases (1)		24,950		275
	Cancellations		(27,994	)	(323		)
	March 31, 2014		18,957		$	204
	____________________________
	-1	Includes associated fees.

Other_Comprehensive_Income_Tab

Other Comprehensive Income (Tables)	3 Months Ended
	Mar. 31, 2014
Comprehensive Income [Abstract]	'
Schedule of Comprehensive Income (Loss)	'
	Other Comprehensive Income is comprised of the following:
			Three Months Ended March 31,
			2014						2013
			Pre-tax			Net of Tax			Pre-tax			Net of Tax
	Translation Adjustments Gains (Losses)		$	2		$	(1	)	$	(363	)	$	(363	)
	Unrealized Gains (Losses):
	Changes in fair value of cash flow hedges - gains (losses)		18			13			(34		)	(22		)
	Changes in cash flow hedges reclassed to earnings(1)		21			14			17			12
	Other (losses) gains		(1		)	(1		)	2			2
	Net Unrealized Gains (Losses)		38			26			(15		)	(8		)
	Defined Benefit Plans (Losses) Gains:
	Net actuarial losses		(197		)	(122		)	—			—
	Prior service amortization(2)		(12		)	(7		)	(11		)	(7		)
	Actuarial loss amortization(2)		28			19			75			49
	Fuji Xerox changes in defined benefit plans, net(3)		27			27			(16		)	(16		)
	Other (losses) gains(4)		(1		)	(1		)	77			77
	Change in Defined Benefit Plans (Losses) Gains		(155		)	(84		)	125			103
	Other Comprehensive Loss Attributable to Xerox		$	(115	)	$	(59	)	$	(253	)	$	(268	)
	_____________________________
	-1	Reclassified to Cost of sales - refer to Note 12 - Financial Instruments for additional information regarding our cash flow hedges.
	-2	Reclassified to Total Net Periodic Benefit Cost - refer to Note 14 - Employee Benefit Plans for additional information.
	-3	Represents our share of Fuji Xerox's benefit plan changes.
	-4	Primarily represents currency impact on cumulative amount of benefit plan net actuarial losses and prior service credits included in AOCL.
Schedule of Accumulated Other Comprehensive Income (Loss)	'
	AOCL is comprised of the following:
			March 31, 2014			December 31, 2013
	Cumulative translation adjustments		$	(1,011	)	$	(1,010	)
	Benefit plans net actuarial losses and prior service credits(1)		(1,816		)	(1,732		)
	Other unrealized losses, net		(11		)	(37		)
	Total Accumulated Other Comprehensive Loss Attributable to Xerox		$	(2,838	)	$	(2,779	)
	_____________________________
	-1	Includes our share of Fuji Xerox.

Earnings_per_Share_Tables

Earnings per Share (Tables)	3 Months Ended
	Mar. 31, 2014
Earnings Per Share [Abstract]	'
Basic and Diluted Earnings per Share	'
	The following table sets forth the computation of basic and diluted earnings per share of common stock (shares in thousands):
		Three Months Ended
		March 31,
		2014			2013
	Basic Earnings per Share:
	Net income from continuing operations attributable to Xerox	$	279		$	293
	Accrued dividends on preferred stock	(6		)	(6		)
	Adjusted Net Income From Continuing Operations Available to Common Shareholders	273			287
	Net income from discontinued operations attributable to Xerox	2			3
	Adjusted Net Income Available to Common Shareholders	$	275		$	290
	Weighted-average common shares outstanding	1,178,828			1,225,271
	Basic Earnings per Share:
	Continuing operations	$	0.23		$	0.23
	Discontinued operations	—			—
	Total	$	0.23		$	0.23
	Diluted Earnings per Share:
	Net income from continuing operations attributable to Xerox	$	279		$	293
	Accrued dividends on preferred stock	—			—
	Interest on convertible securities, net	—			—
	Adjusted Net Income From Continuing Operations Available to Common Shareholders	$	279		$	293
	Net income from discontinued operations attributable to Xerox	2			3
	Adjusted Net Income Available to Common Shareholders	$	281		$	296
	Weighted-average common shares outstanding	1,178,828			1,225,271
	Common shares issuable with respect to:
	Stock options	3,580			4,854
	Restricted stock and performance shares	15,021			21,372
	Convertible preferred stock	26,966			26,966
	Convertible securities	332			1,992
	Adjusted Weighted Average Common Shares Outstanding	1,224,727			1,280,455
	Diluted Earnings per Share:
	Continuing operations	$	0.23		$	0.23
	Discontinued operations	—			—
	Total	$	0.23		$	0.23
	The following securities were not included in the computation of diluted earnings per share because to do so would have been anti-dilutive (shares in thousands):
	Stock options	7,742			25,230
	Restricted stock and performance shares	19,183			18,412
	Total Anti-Dilutive Securities	26,925			43,642
	Dividends per Common Share	$	0.0625		$	0.0575

Recent_Accounting_Pronouncemen1

Recent Accounting Pronouncements (Details) (USD $)	Jan. 02, 2014
In Millions, unless otherwise specified
New Accounting Pronouncements and Changes in Accounting Principles [Abstract]	'
New Accounting Pronouncement or Change in Accounting Principle, Cumulative Effect of Change on Equity or Net Assets	$180

Segment_Reporting_Segment_Reve

Segment Reporting, Segment Revenue and Segment Profit (Loss) (Details) (USD $)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Segment Reporting Information [Line Items]	'	'
Primary Reportable Segments, Number	2	'
Segment Revenue	$5,121	$5,202
Segment Profit(Loss)	450	390
Services Segment [Member]	'	'
Segment Reporting Information [Line Items]	'	'
Segment Revenue	2,923	2,920
Segment Profit(Loss)	251	273
Services Segment [Member] | Outsourcing Offerings [Member]	'	'
Segment Reporting Information [Line Items]	'	'
Outsourcing Service Offerings, Number	3	'
Document Technology Segment [Member]	'	'
Segment Reporting Information [Line Items]	'	'
Segment Revenue	2,045	2,135
Segment Profit(Loss)	250	187
All Other Segments [Member]	'	'
Segment Reporting Information [Line Items]	'	'
Segment Revenue	153	147
Segment Profit(Loss)	($51)	($70)

Segment_Reporting_Reconciliati

Segment Reporting, Reconciliation Of Operating Profit Loss (Details) (USD $)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Segment Reporting [Abstract]	'	'
Segment Profit	$450	$390
Reconciling items:	'	'
Restructuring and related costs(1)	-30	8
Restructuring charges of Fuji Xerox	-3	-4
Amortization of intangible assets	-84	-83
Litigation matters (Q1 2013 only)	0	37
Equity in net income of unconsolidated affiliates	-42	-47
Other	0	-1
Pre-tax Income	291	300
Restructuring and asset impairment charges	27	-8
Business transformation costs	$3	'

Acquisitions_Details

Acquisitions (Details)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013	Mar. 31, 2013	Mar. 31, 2013
	USD ($)	USD ($)	Invoco Holding GmbH [Member]	Invoco Holding GmbH [Member]
			USD ($)	EUR (€)
Business Acquisition [Line Items]	'	'	'	'
Business Acquisition, Effective Date of Acquisition	'	'	15-Jan-14	15-Jan-14
Payments to Acquire Businesses, Net of Cash Acquired	$54	$53	$54	€ 40

Divestitures_Details

Divestitures (Details) (USD $)	3 Months Ended				12 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014	Dec. 31, 2013	Sep. 30, 2013	Mar. 31, 2013	Dec. 31, 2013
Discontinued Operations and Disposal Groups [Abstract]	'	'	'	'	'
Revenues	$0	'	'	$154	'
Income from operations	0	'	'	5	'
Gain (loss) on disposal	2	-2	-23	0	-25
Net Income Before Income Taxes	2	'	'	5	'
Income tax expense	0	'	'	-2	'
Income From Discontinued Operations, Net of Tax	$2	'	'	$3	'

Accounts_Receivable_Net_Detail

Accounts Receivable, Net (Details) (USD $)	Mar. 31, 2014	Dec. 31, 2013	Mar. 31, 2014		Mar. 31, 2013
In Millions, unless otherwise specified			Accounts Receivable [Member]		Accounts Receivable [Member]
Receivables [Abstract]	'	'	'		'
Amounts billed or billable	$2,772	$2,651	'		'
Unbilled amounts	364	390	'		'
Allowance for doubtful accounts	-104	-112	'		'
Accounts Receivable, Net	3,032	2,929	'		'
Billable contracts receivable to be invoiced in the subsequent month	1,049	1,054	'		'
Accounts Receivable Sales Arrangements [Abstract]	'	'	'		'
Deferred proceeds receivables from sales of accounts receivables	125	121	'		'
Remaining account receivable sold and derecognized	736	723	'		'
Accounts, Notes, Loans and Financing Receivable [Line Items]	'	'	'		'
Accounts receivable sales	'	'	822		854
Deferred proceeds	'	'	124		115
Loss on sales of accounts receivable	'	'	4		4
Estimated Decrease to Operating Cash Flows	'	'	$11	[1]	$16	[1]
[1]	Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and (iii) currency.

Finance_Receivables_Net_Sale_o

Finance Receivables, Net Sale of Finance Receivables (Details) (USD $)	3 Months Ended				12 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014		Mar. 31, 2013		Dec. 31, 2013	Dec. 31, 2012
Accounts, Notes, Loans and Financing Receivable [Line Items]	'		'		'	'
Net carrying value (NCV) sold	'		'		$676	$682
Allowance included in NCV	'		'		17	18
Cash proceeds received	'		'		635	630
Beneficial interests received	'		'		86	101
Net fees and expenses	'		'		5	5
Finance receivables sold and derecognized principal value	874		'		1,006	'
Finance receivables sold and derecognized sales value	952		'		1,098	'
Beneficial Interest, Interest in Other Current Assets	130		'		150	'
Beneficial interest from sale of finance receivables	108		'		124	'
Finance Receivable Beneficial Interest Weighted Average Life	'2 years		'		'	'
Collections on beneficial interest from sales of finance receivables	21		2		'	'
Financing Receivable [Member]	'		'		'	'
Accounts, Notes, Loans and Financing Receivable [Line Items]	'		'		'	'
Pre-tax gain on sales	'		'		40	44
Impact from prior sales of finance receivables(1)	-149	[1]	-91	[1]	'	'
Collections on beneficial interest from sales of finance receivables	26		2		'	'
Estimated Decrease to Operating Cash Flows	($123)		($89)		'	'
[1]	Represents cash that would have been collected if we had not sold finance receivables.

Finance_Receivables_Net_Detail

Finance Receivables, Net (Details) (USD $)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014		Mar. 31, 2013
Financing Receivable, Allowance for Credit Losses [Roll Forward]	'		'
Beginning Balance	$154		$170
Provision	15		13
Charge-offs	-12		-21
Recoveries and other	1	[1]	-2	[1]
Ending Balance	158		160
Financing Receivable, Collectively Evaluated for Impairment	4,636	[2]	5,262	[2]
Residual values not included in the impairment evaluation	1		2
Allowance for credit losses not included in the impairment evaluation	158		160
United States	'		'
Financing Receivable, Allowance for Credit Losses [Roll Forward]	'		'
Beginning Balance	45		50
Provision	3		2
Charge-offs	-1		-2
Recoveries and other	1	[1]	1	[1]
Ending Balance	48		51
Financing Receivable, Collectively Evaluated for Impairment	1,676	[2]	1,991	[2]
Canada	'		'
Financing Receivable, Allowance for Credit Losses [Roll Forward]	'		'
Beginning Balance	22		31
Provision	2		2
Charge-offs	-4		-4
Recoveries and other	0	[1]	0	[1]
Ending Balance	20		29
Financing Receivable, Collectively Evaluated for Impairment	402	[2]	756	[2]
Europe	'		'
Financing Receivable, Allowance for Credit Losses [Roll Forward]	'		'
Beginning Balance	81		85
Provision	7		9
Charge-offs	-5		-15
Recoveries and other	0	[1]	-3	[1]
Ending Balance	83		76
Financing Receivable, Collectively Evaluated for Impairment	2,242	[2]	2,304	[2]
Other	'		'
Financing Receivable, Allowance for Credit Losses [Roll Forward]	'		'
Beginning Balance	6	[3]	4	[3]
Provision	3	[3]	0	[3]
Charge-offs	-2	[3]	0	[3]
Recoveries and other	0	[1],[3]	0	[1],[3]
Ending Balance	7	[3]	4	[3]
Financing Receivable, Collectively Evaluated for Impairment	$316	[2],[3]	$211	[2],[3]
[1]	Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.
[2]	Total Finance receivables exclude residual values of $1 and $2, and the allowance for credit losses of $158 and $160 at March 31, 2014 and 2013, respectively.
[3]	Includes developing market countries and smaller units.

Finance_Receivables_Net_Credit

Finance Receivables, Net, Credit Quality Indicators (Details) (USD $)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014		Dec. 31, 2013
Financing Receivable, Recorded Investment [Line Items]	'		'
Loss Rates Of Customers With Investment Grade Credit Quality	1.00%		'
Loss Rates Of Customers With Non Investment Grade Credit Quality Low Range	2.00%		'
Loss Rates Of Customers With Non Investment Grade Credit Quality High Range	4.00%		'
Loss Rates Of Customers With Substandard Doubtful Credit Quality	10.00%		'
Financing Receivable, Net	$4,636		$4,683
United States	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	1,676		1,666
United States | Finance and other services	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	349		325
United States | Government and education	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	644		671
United States | Graphic arts	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	310		309
United States | Industrial	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	139		135
United States | Healthcare	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	117		115
United States | Other	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	117		111
Canada	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	402	[1]	421	[1]
Canada | Finance and other services	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	75		75
Canada | Government and education	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	97		106
Canada | Graphic arts	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	148		156
Canada | Industrial	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	37		41
Canada | Other	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	45		43
Europe	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	2,242		2,292
France	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	728		718
U.K./Ireland	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	402		412
Central	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	695	[2]	724	[2]
Southern	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	330	[3]	347	[3]
Nordics	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	87	[4]	91	[4]
Other	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	316		304
Investment Grade	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	2,507		2,600
Investment Grade | United States	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	1,185		1,208
Investment Grade | United States | Finance and other services	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	191		189
Investment Grade | United States | Government and education	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	632		656
Investment Grade | United States | Graphic arts	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	138		142
Investment Grade | United States | Industrial	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	93		92
Investment Grade | United States | Healthcare	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	73		74
Investment Grade | United States | Other	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	58		55
Investment Grade | Canada	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	237	[1]	250	[1]
Investment Grade | Canada | Finance and other services	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	45		46
Investment Grade | Canada | Government and education	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	87		96
Investment Grade | Canada | Graphic arts	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	53		56
Investment Grade | Canada | Industrial	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	21		23
Investment Grade | Canada | Other	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	31		29
Investment Grade | Europe	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	871		916
Investment Grade | France	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	279		282
Investment Grade | U.K./Ireland	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	201		199
Investment Grade | Central	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	260	[2]	287	[2]
Investment Grade | Southern	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	105	[3]	102	[3]
Investment Grade | Nordics	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	26	[4]	46	[4]
Investment Grade | Other	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	214		226
Non-investment Grade	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	1,557		1,530
Non-investment Grade | United States	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	273		253
Non-investment Grade | United States | Finance and other services	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	112		102
Non-investment Grade | United States | Government and education	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	8		12
Non-investment Grade | United States | Graphic arts	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	70		59
Non-investment Grade | United States | Industrial	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	30		28
Non-investment Grade | United States | Healthcare	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	24		25
Non-investment Grade | United States | Other	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	29		27
Non-investment Grade | Canada	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	103	[1]	100	[1]
Non-investment Grade | Canada | Finance and other services	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	19		18
Non-investment Grade | Canada | Government and education	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	8		9
Non-investment Grade | Canada | Graphic arts	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	54		52
Non-investment Grade | Canada | Industrial	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	12		12
Non-investment Grade | Canada | Other	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	10		9
Non-investment Grade | Europe	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	1,095		1,108
Non-investment Grade | France	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	304		314
Non-investment Grade | U.K./Ireland	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	162		171
Non-investment Grade | Central	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	391	[2]	394	[2]
Non-investment Grade | Southern	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	178	[3]	187	[3]
Non-investment Grade | Nordics	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	60	[4]	42	[4]
Non-investment Grade | Other	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	86		69
Substandard	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	572		553
Substandard | United States	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	218		205
Substandard | United States | Finance and other services	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	46		34
Substandard | United States | Government and education	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	4		3
Substandard | United States | Graphic arts	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	102		108
Substandard | United States | Industrial	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	16		15
Substandard | United States | Healthcare	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	20		16
Substandard | United States | Other	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	30		29
Substandard | Canada	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	62	[1]	71	[1]
Substandard | Canada | Finance and other services	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	11		11
Substandard | Canada | Government and education	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	2		1
Substandard | Canada | Graphic arts	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	41		48
Substandard | Canada | Industrial	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	4		6
Substandard | Canada | Other	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	4		5
Substandard | Europe	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	276		268
Substandard | France	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	145		122
Substandard | U.K./Ireland	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	39		42
Substandard | Central	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	44	[2]	43	[2]
Substandard | Southern	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	47	[3]	58	[3]
Substandard | Nordics	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	1	[4]	3	[4]
Substandard | Other	'		'
Financing Receivable, Recorded Investment [Line Items]	'		'
Financing Receivable, Net	$16		$9
[1]	(1)Historically the Company has included certain Canadian customers with graphic arts activity in their industry sector. In 2014, these customers were reclassified to Graphic Arts to better reflect their primary business activity. The December 31, 2013 amounts have been reclassified to move $33 of graphic arts customers out of Finance and Other Services and to move $38 out of Industrial to be consistent with the March 31, 2014 presentation.
[2]	Switzerland, Germany, Austria, Belgium and Holland.
[3]	Italy, Greece, Spain and Portugal.
[4]	Sweden, Norway, Denmark and Finland.

Finance_Receivables_Net_Aging_

Finance Receivables, Net, Aging (Details) (USD $)	Mar. 31, 2014		Dec. 31, 2013
In Millions, unless otherwise specified
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Billed portion of finance receivables, net	$2,772		$2,651
Total Finance Receivables	4,636		4,683
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	185		194
Billed Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Financing Receivable, Recorded Investment, Current	94		84
Financing Receivable Recorded Investment 31 To 90 Days Past Due	27		22
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	22		18
Billed portion of finance receivables, net	143		124
Unbilled Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Unbilled	4,493		4,559
United States	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	1,676		1,666
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	65		65
United States | Billed Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Financing Receivable, Recorded Investment, Current	50		45
Financing Receivable Recorded Investment 31 To 90 Days Past Due	11		10
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	6		5
Billed portion of finance receivables, net	67		60
United States | Unbilled Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Unbilled	1,609		1,606
Canada	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	402	[1]	421	[1]
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	20		19
Canada | Billed Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Financing Receivable, Recorded Investment, Current	3		4
Financing Receivable Recorded Investment 31 To 90 Days Past Due	3		3
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	3		3
Billed portion of finance receivables, net	9		10
Canada | Unbilled Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Unbilled	393		411
Europe	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	2,242		2,292
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	100		110
Europe | Billed Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Financing Receivable, Recorded Investment, Current	33		27
Financing Receivable Recorded Investment 31 To 90 Days Past Due	12		8
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	13		10
Billed portion of finance receivables, net	58		45
Europe | Unbilled Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Unbilled	2,184		2,247
France	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	728		718
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	42		40
France | Billed Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Financing Receivable, Recorded Investment, Current	2		0
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1		0
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	3		0
Billed portion of finance receivables, net	6		0
France | Unbilled Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Unbilled	722		718
U.K./Ireland	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	402		412
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	3		2
U.K./Ireland | Billed Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Financing Receivable, Recorded Investment, Current	0		1
Financing Receivable Recorded Investment 31 To 90 Days Past Due	3		1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	1		0
Billed portion of finance receivables, net	4		2
U.K./Ireland | Unbilled Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Unbilled	398		410
Central	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	695	[2]	724	[2]
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	20	[2]	23	[2]
Central | Billed Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Financing Receivable, Recorded Investment, Current	3	[2]	3	[2]
Financing Receivable Recorded Investment 31 To 90 Days Past Due	3	[2]	2	[2]
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	3	[2]	3	[2]
Billed portion of finance receivables, net	9	[2]	8	[2]
Central | Unbilled Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Unbilled	686	[2]	716	[2]
Southern	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	330	[3]	347	[3]
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	32	[3]	45	[3]
Southern | Billed Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Financing Receivable, Recorded Investment, Current	26	[3]	21	[3]
Financing Receivable Recorded Investment 31 To 90 Days Past Due	5	[3]	5	[3]
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	6	[3]	7	[3]
Billed portion of finance receivables, net	37	[3]	33	[3]
Southern | Unbilled Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Unbilled	293	[3]	314	[3]
Nordics	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	87	[4]	91	[4]
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	3	[4]	0	[4]
Nordics | Billed Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Financing Receivable, Recorded Investment, Current	2	[4]	2	[4]
Financing Receivable Recorded Investment 31 To 90 Days Past Due	0	[4]	0	[4]
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	0	[4]	0	[4]
Billed portion of finance receivables, net	2	[4]	2	[4]
Nordics | Unbilled Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Unbilled	85	[4]	89	[4]
Other	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	316		304
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	0		0
Other | Billed Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Financing Receivable, Recorded Investment, Current	8		8
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1		1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	0		0
Billed portion of finance receivables, net	9		9
Other | Unbilled Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Unbilled	307		295
Finance and other services | United States	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	349		325
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	12		12
Finance and other services | United States | Billed Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Financing Receivable, Recorded Investment, Current	9		7
Financing Receivable Recorded Investment 31 To 90 Days Past Due	2		2
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	1		1
Billed portion of finance receivables, net	12		10
Finance and other services | United States | Unbilled Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Unbilled	337		315
Finance and other services | Canada	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	75		75
Government and education | United States	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	644		671
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	29		34
Government and education | United States | Billed Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Financing Receivable, Recorded Investment, Current	17		17
Financing Receivable Recorded Investment 31 To 90 Days Past Due	4		4
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	3		3
Billed portion of finance receivables, net	24		24
Government and education | United States | Unbilled Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Unbilled	620		647
Government and education | Canada	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	97		106
Graphic arts | United States	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	310		309
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	9		5
Graphic arts | United States | Billed Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Financing Receivable, Recorded Investment, Current	13		12
Financing Receivable Recorded Investment 31 To 90 Days Past Due	2		1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	1		0
Billed portion of finance receivables, net	16		13
Graphic arts | United States | Unbilled Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Unbilled	294		296
Graphic arts | Canada	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	148		156
Industrial | United States	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	139		135
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	6		6
Industrial | United States | Billed Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Financing Receivable, Recorded Investment, Current	4		3
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1		1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	1		1
Billed portion of finance receivables, net	6		5
Industrial | United States | Unbilled Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Unbilled	133		130
Industrial | Canada	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	37		41
Healthcare | United States	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	117		115
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	5		5
Healthcare | United States | Billed Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Financing Receivable, Recorded Investment, Current	4		3
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1		1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	0		0
Billed portion of finance receivables, net	5		4
Healthcare | United States | Unbilled Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Unbilled	112		111
Other | United States	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	117		111
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	4		3
Other | United States | Billed Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Financing Receivable, Recorded Investment, Current	3		3
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1		1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	0		0
Billed portion of finance receivables, net	4		4
Other | United States | Unbilled Revenues [Member]	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Unbilled	113		107
Other | Canada	'		'
Financing Receivable, Recorded Investment, Past Due [Line Items]	'		'
Total Finance Receivables	$45		$43
[1]	(1)Historically the Company has included certain Canadian customers with graphic arts activity in their industry sector. In 2014, these customers were reclassified to Graphic Arts to better reflect their primary business activity. The December 31, 2013 amounts have been reclassified to move $33 of graphic arts customers out of Finance and Other Services and to move $38 out of Industrial to be consistent with the March 31, 2014 presentation.
[2]	Switzerland, Germany, Austria, Belgium and Holland.
[3]	Italy, Greece, Spain and Portugal.
[4]	Sweden, Norway, Denmark and Finland.

Inventories_Details

Inventories (Details) (USD $)	Mar. 31, 2014	Dec. 31, 2013
In Millions, unless otherwise specified
Inventories, net [Abstract]	'	'
Finished goods	$872	$837
Work-in-process	65	60
Raw materials	107	101
Total Inventories	$1,044	$998

Investment_in_Affiliates_at_Eq2

Investment in Affiliates, at Equity (Details) (USD $)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Schedule of Equity Method Investments [Line Items]	'	'
Total Equity in Net Income of Unconsolidated Affiliates	$42	$47
Summary of Operations:	'	'
Weighted Average Exchange Rate(1)	102.67	92.64
Fuji Xerox	'	'
Schedule of Equity Method Investments [Line Items]	'	'
Total Equity in Net Income of Unconsolidated Affiliates	39	44
Ownership percentage	25.00%	'
Summary of Operations:	'	'
Revenues	3,021	3,028
Costs and expenses	2,801	2,784
Income before income taxes	220	244
Income tax expense	58	61
Net Income	162	183
Less: Net income – noncontrolling interests	1	1
Net Income – Fuji Xerox	161	182
Other investments	'	'
Schedule of Equity Method Investments [Line Items]	'	'
Total Equity in Net Income of Unconsolidated Affiliates	$3	$3

Restructuring_Programs_Details

Restructuring Programs (Details) (USD $)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014		Mar. 31, 2013
	Employees
Restructuring Cost and Reserve [Line Items]	'		'
Restructuring and Related Cost, Expected Number of Positions Eliminated	1,250		'
Restructuring reserve [Roll Forward]	'		'
Balance at beginning of period	$116		'
Provision	33		'
Reversals	-6		'
Net Current Period Charges(1)	27	[1]	-8
Charges against reserve and currency	-41		-37
Balance at end of period	102		'
Reconciliation to the Condensed Consolidated Statements of Cash Flows [Abstract]	'		'
Asset impairments	4		0
Effects of foreign currency and other non-cash items	1		-1
Restructuring Cash Payments	-36		-38
Services Segment [Member]	'		'
Restructuring reserve [Roll Forward]	'		'
Net Current Period Charges(1)	10		-2
Document Technology [Member]	'		'
Restructuring reserve [Roll Forward]	'		'
Net Current Period Charges(1)	16		-6
Other [Member]	'		'
Restructuring reserve [Roll Forward]	'		'
Net Current Period Charges(1)	1		0
Severance and Related Costs [Member]	'		'
Restructuring reserve [Roll Forward]	'		'
Balance at beginning of period	109		'
Provision	28		'
Reversals	-6		'
Net Current Period Charges(1)	22	[1]	'
Charges against reserve and currency	-35		'
Balance at end of period	96		'
Lease Cancellation and Other Costs [Member]	'		'
Restructuring reserve [Roll Forward]	'		'
Balance at beginning of period	7		'
Provision	1		'
Reversals	0		'
Net Current Period Charges(1)	1	[1]	'
Charges against reserve and currency	-2		'
Balance at end of period	6		'
Asset Impairments [Member]	'		'
Restructuring reserve [Roll Forward]	'		'
Balance at beginning of period	0	[2]	'
Provision	4	[2]	'
Reversals	0	[2]	'
Net Current Period Charges(1)	4	[1]	'
Charges against reserve and currency	-4	[2]	'
Balance at end of period	$0		'
[1]	(1)Represents net amount recognized within the Condensed Consolidated Statements of Income for the period shown.
[2]	(2)Charges associated with asset impairments represent the write-down of the related assets to their new cost basis and are recorded concurrently with the recognition of the provision.

Debt_Credit_Facility_Details

Debt Credit Facility (Details) (USD $)	1 Months Ended
	Mar. 31, 2014
Credit Facility [Abstract]	'
Line of Credit Facility, Current Borrowing Capacity	$2,000,000,000
Line of Credit Facility, Expiration Period	18-Mar-19
Long-term Line of Credit	300,000,000
Line of Credit Facility, Maximum Borrowing Capacity	2,750,000,000
Debt Issuance Cost	7,000,000
unamortized debt issuance costs	$4,000,000

Debt_Interest_Income_and_Expen

Debt Interest Income and Expense (Details) (USD $)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014		Mar. 31, 2013
Debt Disclosure [Abstract]	'		'
Interest expense	$100	[1]	$104	[1]
Interest income	$102	[2]	$120	[2]
[1]	Includes Equipment financing interest, as well as non-financing interest expense that is included in Other expenses, net in the Condensed Consolidated Statements of Income.
[2]	Includes Finance income, as well as other interest income that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

Debt_Net_Payments_and_Proceeds

Debt Net Payments and Proceeds on Other Debt (Details) (USD $)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014		Mar. 31, 2013
Debt Disclosure [Abstract]	'		'
Net (payments) proceeds on short-term debt	$1		$36
Proceeds from issuance of long-term debt	18		25
Payments on long-term debt(1)	-15	[1]	-4	[1]
Net Proceeds on Debt	$4		$57
[1]	Includes current maturities.

Financial_Instruments_Fair_Val

Financial Instruments Fair Value Hedges (Details) (Senior Notes Due 2021 [Member], USD $)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014
Senior Notes Due 2021 [Member]	'
Derivative [Line Items]	'
Notional Amount	$300
Net Fair Value	($3)
Weighted Average Interest Rate Paid	2.42%
Interest Rate Received	4.50%
Basis	'Libor

Financial_Instruments_Foreign_

Financial Instruments, Foreign Exchange Risk Management (Details) (USD $)	Mar. 31, 2014		Dec. 31, 2013
In Millions, unless otherwise specified
Foreign Exchange Contracts [Line Items]	'		'
Average Maturity of Foreign Exchange Hedging Contracts - within Three Months	68.00%		'
Average Maturity of Foreign Exchange Hedging Contracts - within Three and Six Months	9.00%		'
Average Maturity of Foreign Exchange Hedging Contracts - within Six and Twelve Months	23.00%		'
Summary of Foreign Exchange Hedging Positions [Abstract]	'		'
Gross Notional Value	$2,994		'
Fair Value Asset (Liability)	-25	[1]	'
Foreign Currency Cash Flow Hedges [Abstract]	'		'
Net liability fair value	-16		-50
Euro/U.K. Pound Sterling	'		'
Summary of Foreign Exchange Hedging Positions [Abstract]	'		'
Gross Notional Value	769		'
Fair Value Asset (Liability)	-4	[1]	'
Japanese Yen/U.S. Dollar	'		'
Summary of Foreign Exchange Hedging Positions [Abstract]	'		'
Gross Notional Value	487		'
Fair Value Asset (Liability)	-8	[1]	'
Canadian Dollar/Euro	'		'
Summary of Foreign Exchange Hedging Positions [Abstract]	'		'
Gross Notional Value	409		'
Fair Value Asset (Liability)	-4		'
U.S. Dollar/Euro	'		'
Summary of Foreign Exchange Hedging Positions [Abstract]	'		'
Gross Notional Value	397		'
Fair Value Asset (Liability)	-1	[1]	'
Japanese Yen/Euro	'		'
Summary of Foreign Exchange Hedging Positions [Abstract]	'		'
Gross Notional Value	378		'
Fair Value Asset (Liability)	-11	[1]	'
U.K. Pound Sterling/Euro	'		'
Summary of Foreign Exchange Hedging Positions [Abstract]	'		'
Gross Notional Value	167		'
Fair Value Asset (Liability)	0	[1]	'
Philippine Peso/U.S. Dollar	'		'
Summary of Foreign Exchange Hedging Positions [Abstract]	'		'
Gross Notional Value	52		'
Fair Value Asset (Liability)	0	[1]	'
Mexican Peso/U.S. Dollar	'		'
Summary of Foreign Exchange Hedging Positions [Abstract]	'		'
Gross Notional Value	47		'
Fair Value Asset (Liability)	1	[1]	'
Swiss Franc/Euro	'		'
Summary of Foreign Exchange Hedging Positions [Abstract]	'		'
Gross Notional Value	44		'
Fair Value Asset (Liability)	0		'
Indian Rupee/U.S. Dollar	'		'
Summary of Foreign Exchange Hedging Positions [Abstract]	'		'
Gross Notional Value	41		'
Fair Value Asset (Liability)	3	[1]	'
Euro/Danish Krone	'		'
Summary of Foreign Exchange Hedging Positions [Abstract]	'		'
Gross Notional Value	29		'
Fair Value Asset (Liability)	0	[1]	'
Mexican Peso/Euro	'		'
Summary of Foreign Exchange Hedging Positions [Abstract]	'		'
Gross Notional Value	24		'
Fair Value Asset (Liability)	0		'
All Other	'		'
Summary of Foreign Exchange Hedging Positions [Abstract]	'		'
Gross Notional Value	150		'
Fair Value Asset (Liability)	($1)	[1]	'
[1]	(1)Represents the net receivable (payable) amount included in the Condensed Consolidated Balance Sheet at March 31, 2014.

Financial_Instruments_Summary_

Financial Instruments, Summary of Derivative Instruments Fair Value (Details) (USD $)	Mar. 31, 2014	Dec. 31, 2013
In Millions, unless otherwise specified
Foreign exchange contracts - forwards [Member]	'	'
Summary Of Derivative Instruments By Hedge Designation [Abstract]	'	'
Net Derivative Asset (Liability)	($28)	($64)
Foreign exchange contracts - forwards [Member] | Other current assets [Member]	'	'
Summary Of Derivative Instruments By Hedge Designation [Abstract]	'	'
Total Derivative Assets	9	6
Foreign exchange contracts - forwards [Member] | Other current liabilities [Member]	'	'
Summary Of Derivative Instruments By Hedge Designation [Abstract]	'	'
Total Derivative Liabilities	-37	-70
Derivatives Designated as Hedging Instruments [Member] | Interest Rate Swap [Member] | Other Noncurrent Liabilities [Member]	'	'
Summary Of Derivative Instruments By Hedge Designation [Abstract]	'	'
Total Derivative Liabilities	-3	0
Derivatives Designated as Hedging Instruments [Member] | Foreign exchange contracts - forwards [Member]	'	'
Summary Of Derivative Instruments By Hedge Designation [Abstract]	'	'
Net Derivative Asset (Liability)	-19	-50
Derivatives Designated as Hedging Instruments [Member] | Foreign exchange contracts - forwards [Member] | Other current assets [Member]	'	'
Summary Of Derivative Instruments By Hedge Designation [Abstract]	'	'
Total Derivative Assets	4	1
Derivatives Designated as Hedging Instruments [Member] | Foreign exchange contracts - forwards [Member] | Other current liabilities [Member]	'	'
Summary Of Derivative Instruments By Hedge Designation [Abstract]	'	'
Total Derivative Liabilities	-20	-51
Not Designated as Hedging Instrument [Member] | Foreign exchange contracts - forwards [Member]	'	'
Summary Of Derivative Instruments By Hedge Designation [Abstract]	'	'
Net Derivative Asset (Liability)	-9	-14
Not Designated as Hedging Instrument [Member] | Foreign exchange contracts - forwards [Member] | Other current assets [Member]	'	'
Summary Of Derivative Instruments By Hedge Designation [Abstract]	'	'
Total Derivative Assets	5	5
Not Designated as Hedging Instrument [Member] | Foreign exchange contracts - forwards [Member] | Other current liabilities [Member]	'	'
Summary Of Derivative Instruments By Hedge Designation [Abstract]	'	'
Total Derivative Liabilities	($14)	($19)

Financial_Instruments_Summary_1

Financial Instruments, Summary of Derivative Instruments Gain (Losses) (Details) (USD $)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Summary of Derivative Instruments Gains (Losses) [Abstract]	'	'
Net losses recorded in AOCL expected to be reclassified to net income in the future	($11)	'
Foreign Currency Transaction Gain (Loss), before Tax	-1	4
Foreign Exchange Forward [Member] | Foreign Currency Gain (Loss) [Member] | Derivatives Not Designated as Hedging Instruments [Member]	'	'
Summary of Derivative Instruments Gains (Losses) [Abstract]	'	'
Derivative Instruments Not Designated as Hedging Instruments, Gain (Loss), Net	0	-15
Cash Flow Hedging [Member] | Foreign exchange contracts - forwards [Member] | Interest Expense [Member]	'	'
Summary of Derivative Instruments Gains (Losses) [Abstract]	'	'
Derivative, Gain (Loss) on Derivative, Net	-3	0
Derivative Instruments, Gain (Loss) Recognized in Income, Ineffective Portion and Amount Excluded from Effectiveness Testing, Net	3	0
Cash Flow Hedging [Member] | Foreign Exchange Forward [Member]	'	'
Summary of Derivative Instruments Gains (Losses) [Abstract]	'	'
Derivative Gain (Loss) Recognized in OCI	18	-34
Cash Flow Hedging [Member] | Foreign Exchange Forward [Member] | Cost of Sales [Member]	'	'
Summary of Derivative Instruments Gains (Losses) [Abstract]	'	'
Gain (Loss) Reclassified from AOCI to Income	($21)	($17)

Fair_Value_of_Financial_Assets2

Fair Value of Financial Assets and Liabilities, Recurring (Details) (Fair Value, Measurements, Recurring [Member], Significant Other Observable Inputs (Level 2) [Member], USD $)	Mar. 31, 2014	Dec. 31, 2013
In Millions, unless otherwise specified
Fair Value, Measurements, Recurring [Member] | Significant Other Observable Inputs (Level 2) [Member]	'	'
Assets:	'	'
Foreign exchange contracts-forwards	$9	$6
Deferred compensation investments in cash surrender life insurance	90	88
Deferred compensation investments in mutual funds	30	28
Total	129	122
Liabilities:	'	'
Foreign exchange contracts-forwards	34	70
Interest rate swaps	3	0
Deferred compensation plan liabilities	127	125
Total	$164	$195

Fair_Value_of_Financial_Assets3

Fair Value of Financial Assets and Liabilities, Nonrecurring (Details) (Fair Value, Measurements, Nonrecurring [Member], USD $)	Mar. 31, 2014	Dec. 31, 2013
In Millions, unless otherwise specified
Carrying Amount [Member]	'	'
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]	'	'
Cash and cash equivalents	$1,567	$1,764
Accounts receivable, net	3,032	2,929
Short-term debt	2,109	1,117
Long-term debt	5,896	6,904
Fair Value [Member]	'	'
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]	'	'
Cash and cash equivalents	1,567	1,764
Accounts receivable, net	3,032	2,929
Short-term debt	2,114	1,126
Long-term debt	$6,374	$7,307

Employee_Benefit_Plans_Details

Employee Benefit Plans (Details) (USD $)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014		Mar. 31, 2013
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:	'		'
Net actuarial loss(1)	($197)		$0
Amortization of prior service credit	-12	[1]	-11	[1]
Amortization of net actuarial loss	28	[1]	75	[1]
Pension Benefits	'		'
Contributions [Abstract]	'		'
Defined Benefit Plan, Contributions by Employer	37		'
Anticipated additional contributions to the defined benefit and post retirement plans in current fiscal year	213		'
Anticipated total cash contributions to defined benefit and post retirement plans in the current year	250		'
Retiree Health	'		'
Components of Net Periodic Benefit Costs:	'		'
Service cost	2		2
Interest cost	9		9
Expected return on plan assets	0		0
Recognized net actuarial loss	0		1
Amortization of prior service credit	-11		-11
Recognized settlement loss	0		0
Defined Benefit Plans	0		1
Defined contribution plans	0		0
Net Periodic Benefit Cost	0		1
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:	'		'
Net actuarial loss(1)	0	[2]	0	[2]
Amortization of prior service credit	11		11
Amortization of net actuarial loss	0		-1
Total Recognized in Other Comprehensive Income	11	[2],[3]	10	[2],[3]
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	11		11
Contributions [Abstract]	'		'
Defined Benefit Plan, Contributions by Employer	25		'
Anticipated additional contributions to the defined benefit and post retirement plans in current fiscal year	46		'
Anticipated total cash contributions to defined benefit and post retirement plans in the current year	71		'
U.S. Plans | Pension Benefits	'		'
Components of Net Periodic Benefit Costs:	'		'
Service cost	2		2
Interest cost	40		37
Expected return on plan assets	-38		-44
Recognized net actuarial loss	2		7
Amortization of prior service credit	0		0
Recognized settlement loss	12		48
Defined Benefit Plans	18		50
Defined contribution plans	16		19
Net Periodic Benefit Cost	34		69
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:	'		'
Net actuarial loss(1)	197	[2]	0	[2]
Amortization of prior service credit	0		0
Amortization of net actuarial loss	-14		-55
Total Recognized in Other Comprehensive Income	183	[2],[3]	-55	[2],[3]
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	217		14
Contributions [Abstract]	'		'
Defined Benefit Plan, Contributions by Employer	6		'
Anticipated additional contributions to the defined benefit and post retirement plans in current fiscal year	84		'
Anticipated total cash contributions to defined benefit and post retirement plans in the current year	90		'
Non-U.S. Plans | Pension Benefits	'		'
Components of Net Periodic Benefit Costs:	'		'
Service cost	9		22
Interest cost	69		64
Expected return on plan assets	-87		-77
Recognized net actuarial loss	14		19
Amortization of prior service credit	-1		0
Recognized settlement loss	0		0
Defined Benefit Plans	4		28
Defined contribution plans	11		7
Net Periodic Benefit Cost	15		35
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:	'		'
Net actuarial loss(1)	0	[2]	0	[2]
Amortization of prior service credit	1		0
Amortization of net actuarial loss	-14		-19
Total Recognized in Other Comprehensive Income	-13	[3]	-19	[3]
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	2		16
Contributions [Abstract]	'		'
Defined Benefit Plan, Contributions by Employer	31		'
Anticipated additional contributions to the defined benefit and post retirement plans in current fiscal year	129		'
Anticipated total cash contributions to defined benefit and post retirement plans in the current year	$160		'
[1]	Reclassified to Total Net Periodic Benefit Cost - refer to Note 14 - Employee Benefit Plans for additional information.
[2]	(1)The net actuarial loss for U.S. Plans in the first quarter 2014 is related to the remeasurement of our primary U.S. pension plans as a result of the payment of periodic settlements. The loss in the first quarter 2014 primarily reflects the decrease in discount rates during the period as compared to the discount rates from our annual measurement of the plans at December 31, 2013.
[3]	(2)Amounts represent the pre-tax effect included within Other comprehensive income. Refer to Note 16 - Other Comprehensive Income for related tax effects and the after-tax amounts.

Shareholders_Equity_Details_1

Shareholders Equity (Details 1) (USD $)	3 Months Ended
	Mar. 31, 2014		Dec. 31, 2013	Sep. 30, 2013	Jun. 30, 2013	Mar. 31, 2013
Increase (Decrease) in Stockholders' Equity [Roll Forward]	'		'	'	'	'
Beginning Balance	$12,300,000,000		'	'	'	'
Noncontrolling interests, Beginning Balance	119,000,000		'	'	'	'
Total Equity, Beginning Balance	12,419,000,000		'	'	11,646,000,000	11,664,000,000
Comprehensive income (loss), net, attributable to parent	222,000,000		'	'	'	28,000,000
Comprehensive income, net, attributable to noncontrolling interest	5,000,000		'	'	'	4,000,000
Comprehensive income, net, including portion attributable to noncontrolling interest	227,000,000		'	'	'	32,000,000
Cash dividends declared -common stock	-75,000,000	[1]	'	'	'	-73,000,000	[1]
Cash dividends declared preferred stock	-6,000,000	[2]	'	'	'	-6,000,000	[2]
Conversion of notes to common stock	9,000,000		'	'	'	'
Stock option and incentive plans, net	48,000,000		'	'	'	41,000,000
Payments to acquire treasury stock, including fees	-275,000,000		'	'	'	-10,000,000
Cancellation of treasury stock	0		'	'	'	0
Distributions to noncontrolling interests	-11,000,000		'	'	'	-2,000,000
Ending Balance	12,223,000,000		12,300,000,000	'	'	'
Noncontrolling interests, Ending Balance	113,000,000		119,000,000	'	'	'
Total Equity, Ending Balance	12,336,000,000		12,419,000,000	'	'	11,646,000,000
Dividends per common share (in dollars per share)	$0.06		$0.06	$0.06	$0.06	$0.06
Dividends per preferred share (in dollars per share)	$20		$20	$20	$20	$20
Xerox Shareholders’ Equity	'		'	'	'	'
Increase (Decrease) in Stockholders' Equity [Roll Forward]	'		'	'	'	'
Beginning Balance	12,300,000,000		'	'	'	11,521,000,000
Comprehensive income (loss), net, attributable to parent	222,000,000		'	'	'	28,000,000
Cash dividends declared -common stock	-75,000,000	[1]	'	'	'	-73,000,000	[1]
Cash dividends declared preferred stock	-6,000,000	[2]	'	'	'	-6,000,000	[2]
Conversion of notes to common stock	9,000,000		'	'	'	'
Stock option and incentive plans, net	48,000,000		'	'	'	41,000,000
Payments to acquire treasury stock, including fees	-275,000,000		'	'	'	-10,000,000
Cancellation of treasury stock	0		'	'	'	0
Distributions to noncontrolling interests	0		'	'	'	0
Ending Balance	12,223,000,000		'	'	'	11,501,000,000
Common Stock	'		'	'	'	'
Increase (Decrease) in Stockholders' Equity [Roll Forward]	'		'	'	'	'
Beginning Balance	1,210,000,000		'	'	'	1,239,000,000
Comprehensive income (loss), net, attributable to parent	0		'	'	'	0
Cash dividends declared -common stock	0	[1]	'	'	'	0
Cash dividends declared preferred stock	0	[2]	'	'	'	0
Conversion of notes to common stock	1,000,000		'	'	'	'
Stock option and incentive plans, net	3,000,000		'	'	'	5,000,000
Payments to acquire treasury stock, including fees	0		'	'	'	0
Cancellation of treasury stock	-28,000,000		'	'	'	-16,000,000
Distributions to noncontrolling interests	0		'	'	'	0
Ending Balance	1,186,000,000		'	'	'	1,228,000,000
Additional Paid-in Capital	'		'	'	'	'
Increase (Decrease) in Stockholders' Equity [Roll Forward]	'		'	'	'	'
Beginning Balance	5,282,000,000		'	'	'	5,622,000,000
Comprehensive income (loss), net, attributable to parent	0		'	'	'	0
Cash dividends declared -common stock	0	[1]	'	'	'	0
Cash dividends declared preferred stock	0	[2]	'	'	'	0
Conversion of notes to common stock	8,000,000		'	'	'	'
Stock option and incentive plans, net	45,000,000		'	'	'	36,000,000
Payments to acquire treasury stock, including fees	0		'	'	'	0
Cancellation of treasury stock	-295,000,000		'	'	'	-98,000,000
Distributions to noncontrolling interests	0		'	'	'	0
Ending Balance	5,040,000,000		'	'	'	5,560,000,000
Treasury Stock	'		'	'	'	'
Increase (Decrease) in Stockholders' Equity [Roll Forward]	'		'	'	'	'
Beginning Balance	-252,000,000		'	'	'	-104,000,000
Comprehensive income (loss), net, attributable to parent	0		'	'	'	0
Cash dividends declared -common stock	0	[1]	'	'	'	0
Cash dividends declared preferred stock	0	[2]	'	'	'	0
Conversion of notes to common stock	0		'	'	'	'
Stock option and incentive plans, net	0		'	'	'	0
Payments to acquire treasury stock, including fees	-275,000,000	[3]	'	'	'	-10,000,000
Cancellation of treasury stock	323,000,000		'	'	'	114,000,000
Distributions to noncontrolling interests	0		'	'	'	0
Ending Balance	-204,000,000		'	'	'	0
Retained Earnings	'		'	'	'	'
Increase (Decrease) in Stockholders' Equity [Roll Forward]	'		'	'	'	'
Beginning Balance	8,839,000,000		'	'	'	7,991,000,000
Comprehensive income (loss), net, attributable to parent	281,000,000		'	'	'	296,000,000
Cash dividends declared -common stock	-75,000,000	[1]	'	'	'	-73,000,000	[1]
Cash dividends declared preferred stock	-6,000,000	[2]	'	'	'	-6,000,000	[2]
Conversion of notes to common stock	0		'	'	'	'
Stock option and incentive plans, net	0		'	'	'	0
Payments to acquire treasury stock, including fees	0		'	'	'	0
Cancellation of treasury stock	0		'	'	'	0
Distributions to noncontrolling interests	0		'	'	'	0
Ending Balance	9,039,000,000		'	'	'	8,208,000,000
AOCL	'		'	'	'	'
Increase (Decrease) in Stockholders' Equity [Roll Forward]	'		'	'	'	'
Beginning Balance	-2,779,000,000	[4]	'	'	'	-3,227,000,000	[4]
Comprehensive income (loss), net, attributable to parent	-59,000,000	[4]	'	'	'	-268,000,000	[4]
Cash dividends declared -common stock	0	[1],[4]	'	'	'	0
Cash dividends declared preferred stock	0	[2],[4]	'	'	'	0
Conversion of notes to common stock	0		'	'	'	'
Stock option and incentive plans, net	0		'	'	'	0
Payments to acquire treasury stock, including fees	0	[4]	'	'	'	0	[4]
Cancellation of treasury stock	0	[4]	'	'	'	0	[4]
Distributions to noncontrolling interests	0	[4]	'	'	'	0
Ending Balance	-2,838,000,000	[4]	'	'	'	-3,495,000,000	[4]
Non- controlling Interests	'		'	'	'	'
Increase (Decrease) in Stockholders' Equity [Roll Forward]	'		'	'	'	'
Noncontrolling interests, Beginning Balance	119,000,000		'	'	'	143,000,000
Comprehensive income, net, attributable to noncontrolling interest	5,000,000		'	'	'	4,000,000
Cash dividends declared -common stock	0	[1]	'	'	'	0
Cash dividends declared preferred stock	0	[2]	'	'	'	0
Conversion of notes to common stock	0		'	'	'	'
Stock option and incentive plans, net	0		'	'	'	0
Payments to acquire treasury stock, including fees	0		'	'	'	0
Cancellation of treasury stock	0		'	'	'	0
Distributions to noncontrolling interests	-11,000,000		'	'	'	-2,000,000
Noncontrolling interests, Ending Balance	$113,000,000		'	'	'	$145,000,000
[1]	(2)Cash dividends declared on common stock of $0.0625 per share in the first quarter of 2014 and $0.0575 per share in the first quarter of 2013.
[2]	(3)Cash dividends declared on preferred stock of $20.00 per share in the first quarter of 2014 and 2013.
[3]	(1)Includes associated fees.
[4]	(1)Refer to Note 16 - Other Comprehensive Income for components of AOCL.

Shareholders_Equity_Details_2

Shareholders Equity (Details 2) (USD $)	3 Months Ended
In Millions, except Share data in Thousands, unless otherwise specified	Mar. 31, 2014		Mar. 31, 2013
Treasury Stock [Roll Forward]	'		'
Treasury Stock, Shares, Beginning (shares)	22,001		'
Treasury Stock, Shares, Ending (shares)	18,957		'
Treasury Stock, Value, Beginning	$252		'
Purchases	275		10
Cancellation of treasury stock	0		0
Treasury Stock, Value, Ending	204		'
Treasury Stock	'		'
Treasury Stock [Roll Forward]	'		'
Treasury Stock, Shares, Beginning (shares)	22,001		'
Purchases (in shares)	24,950	[1]	'
Cancellations (in shares)	-27,994		'
Treasury Stock, Shares, Ending (shares)	18,957		'
Treasury Stock, Value, Beginning	252		'
Purchases	275	[1]	10
Cancellation of treasury stock	-323		-114
Treasury Stock, Value, Ending	$204		'
[1]	(1)Includes associated fees.

Other_Comprehensive_Income_Det

Other Comprehensive Income (Details) (USD $)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014		Mar. 31, 2013		Dec. 31, 2013
Comprehensive Income [Abstract]	'		'		'
Translation Adjustments, Pre-tax	$2		($363)		'
Translation Adjustments, Net of Tax	-1	[1]	-363	[1]	'
Changes in fair value of cash flow hedges, pre-tax	18		-34		'
Changes in fair value of cash flow hedges, net of tax	13		-22		'
Changes in cash flow hedges reclassed to earnings, pre-tax	21	[2]	17	[2]	'
Changes in cash flow hedges reclassed to earnings, net of tax	14	[2]	12	[2]	'
Other (losses) gains, pre-tax	-1		2		'
Other (losses) gains, net of tax	-1		2		'
Net Unrealized Gains (Losses), Pre-tax	38		-15		'
Net Unrealized Gains (Losses), Net of Tax	26	[1]	-8	[1]	'
Net actuarial loss, pre-tax	-197		0		'
Net actuarial loss, net of tax	-122		0		'
Prior service amortization, pre-tax	-12	[3]	-11	[3]	'
Prior service amortization, net of tax	-7	[3]	-7	[3]	'
Actuarial loss amortization, pre-tax	28	[3]	75	[3]	'
Actuarial loss amortization, net of tax	19	[3]	49	[3]	'
Fuji Xerox changes in defined benefit plans, net, pre-tax	27	[4]	-16	[4]	'
Fuji Xerox changes in defined benefit plans, net, net of tax	27	[4]	-16	[4]	'
Other (losses) gains, pre-tax	-1	[5]	77	[5]	'
Other (losses) gains, net of tax	-1	[5]	77	[5]	'
Change in Defined Benefit Plans (Losses) Gains, Pre-tax	-155		125		'
Change in Defined Benefit Plans (Losses) Gains, Net of Tax	-84	[1]	103	[1]	'
Other Comprehensive Loss Attributable to Xerox, Pre-tax	-115		-253		'
Other Comprehensive Loss, Net Attributable to Xerox	-59	[1]	-268	[1]	'
Cumulative translation adjustments	-1,011		'		-1,010
Benefit plans net actuarial losses and prior service credits	-1,816	[6]	'		-1,732	[6]
Other unrealized losses, net	-11		'		-37
Total Accumulated Other Comprehensive Loss Attributable to Xerox	($2,838)		'		($2,779)
[1]	(1) Refer to Note 16 - Other Comprehensive Income for gross components of Other Comprehensive Income, reclassification adjustments out of Accumulated Other Comprehensive Loss and related tax effects.
[2]	Reclassified to Cost of sales - refer to Note 12 - Financial Instruments for additional information regarding our cash flow hedges.
[3]	Reclassified to Total Net Periodic Benefit Cost - refer to Note 14 - Employee Benefit Plans for additional information.
[4]	Represents our share of Fuji Xerox's benefit plan changes.
[5]	Primarily represents currency impact on cumulative amount of benefit plan net actuarial losses and prior service credits included in AOCL.
[6]	(1)Includes our share of Fuji Xerox.

Earnings_per_Share_Reconciliat

Earnings per Share, Reconciliation (Details) (USD $)	3 Months Ended
In Millions, except Share data in Thousands, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Basic Earnings per Share:	'	'
Net income from continuing operations attributable to Xerox	$279	$293
Adjusted Net Income From Continuing Operations Available to Common Shareholders	273	287
Net income from discontinued operations attributable to Xerox	2	3
Adjusted Net Income Available to Common Shareholders	275	290
Weighted-average common shares outstanding	1,178,828	1,225,271
Continuing operations (dollars per share)	$0.23	$0.23
Discontinued operations (dollars per share)	$0	$0
Total Basic Earnings per Share (dollars per share)	$0.23	$0.23
Diluted Earnings per Share:	'	'
Net income from continuing operations attributable to Xerox	279	293
Interest on convertible securities, net	0	0
Adjusted Net Income From Continuing Operations Available to Common Shareholders	279	293
Net income from discontinued operations attributable to Xerox	2	3
Adjusted Net Income Available to Common Shareholders	281	296
Weighted-average common shares outstanding	1,178,828	1,225,271
Common shares issuable with respect to:	'	'
Adjusted Weighted Average Common Shares Outstanding	1,224,727	1,280,455
Continuing operations (dollars per share)	$0.23	$0.23
Discontinued operations (dollars per share)	$0	$0
Diluted Earnings per Share (dollars per share)	$0.23	$0.23
Stock options [Member]	'	'
Common shares issuable with respect to:	'	'
Stock options and Restricted stock and performance shares (in shares)	3,580	4,854
Restricted Stock and Performance Shares [Member]	'	'
Common shares issuable with respect to:	'	'
Stock options and Restricted stock and performance shares (in shares)	15,021	21,372
Convertible Preferred Stock [Member]	'	'
Common shares issuable with respect to:	'	'
Convertible preferred stock	26,966	26,966
Convertible Debt Securities [Member]	'	'
Common shares issuable with respect to:	'	'
Convertible securities	332	1,992
Earnings (loss) per share, basic [Member]	'	'
Basic Earnings per Share:	'	'
Accrued dividends on preferred stock	-6	-6
Earnings (loss) per share, diluted [Member]	'	'
Basic Earnings per Share:	'	'
Accrued dividends on preferred stock	$0	$0

Earnings_per_Share_Anti_Diluti

Earnings per Share, Anti Dilutive Securities (Details) (USD $)	3 Months Ended
In Thousands, except Per Share data, unless otherwise specified	Mar. 31, 2014	Dec. 31, 2013	Sep. 30, 2013	Jun. 30, 2013	Mar. 31, 2013
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]	'	'	'	'	'
Total anti-dilutive securities (in shares)	26,925	'	'	'	43,642
Dividends per common share (in dollars per share)	$0.06	$0.06	$0.06	$0.06	$0.06
Stock options [Member]	'	'	'	'	'
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]	'	'	'	'	'
Total anti-dilutive securities (in shares)	7,742	'	'	'	25,230
Restricted Stock and Performance Shares [Member]	'	'	'	'	'
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]	'	'	'	'	'
Total anti-dilutive securities (in shares)	19,183	'	'	'	18,412

Contingencies_and_Litigation_D

Contingencies and Litigation (Details) (Brazil Tax And Labor Contingencies [Member], USD $)	Mar. 31, 2014	Dec. 31, 2013
In Millions, unless otherwise specified
Brazil Tax And Labor Contingencies [Member]	'	'
Loss Contingencies [Line Items]	'	'
Unreserved tax and labor contingencies	$1,000	$933
Escrow cash deposits	171	'
Net book value of assets with liens	8	'
Letters of credit	$254	'

Contingencies_and_Litigation_O

Contingencies and Litigation Other Contingencies (Details) (USD $)	Mar. 31, 2014
Letter of Credit [Member]	'
Guarantor Obligations [Line Items]	'
Maximum exposure, undiscounted	$490,000,000
Surety Bonds Performance Guarantee [Member]	'
Guarantor Obligations [Line Items]	'
Maximum exposure, undiscounted	740,000,000
Student FFEL Loans [Member]	'
Guarantor Obligations [Line Items]	'
Outstanding Student Loan Portfolio, Loans	3,100,000
Outstanding Principal Balance - Student Loan Portfolio	44,500,000,000
Reserves for losses on defaulted loans	$2,000,000