Finance Receivables, Net - Aging of Billed Finance Receivables (Details) - USD ($) $ in Millions | Jun. 30, 2019 | Dec. 31, 2018 |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | $ 3,442 | $ 3,564 | |
Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 112 | 107 | |
Unbilled Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 3,330 | 3,457 | |
Current | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 83 | 76 | |
31-90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 17 | 19 | |
90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 12 | 12 | |
90 Days and Accruing | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Finance Receivables, 90 Days Past Due and Accruing | | 93 | 102 | |
United States | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [1] | 1,885 | 1,946 | |
United States | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 82 | 80 | [1] |
United States | Unbilled Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 1,803 | 1,866 | [1] |
United States | Current | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 60 | 56 | [1] |
United States | 31-90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 13 | 15 | [1] |
United States | 90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 9 | 9 | [1] |
United States | 90 Days and Accruing | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Finance Receivables, 90 Days Past Due and Accruing | | 50 | 54 | [1] |
United States | Finance and other services | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 597 | 599 | |
United States | Finance and other services | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 22 | 21 | |
United States | Finance and other services | Unbilled Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 575 | 578 | |
United States | Finance and other services | Current | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 16 | 15 | |
United States | Finance and other services | 31-90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 4 | 4 | |
United States | Finance and other services | 90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 2 | 2 | |
United States | Finance and other services | 90 Days and Accruing | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Finance Receivables, 90 Days Past Due and Accruing | | 11 | 11 | |
United States | Government and education | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 500 | 525 | |
United States | Government and education | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 23 | 24 | |
United States | Government and education | Unbilled Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 477 | 501 | |
United States | Government and education | Current | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 17 | 17 | |
United States | Government and education | 31-90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 3 | 4 | |
United States | Government and education | 90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 3 | 3 | |
United States | Government and education | 90 Days and Accruing | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Finance Receivables, 90 Days Past Due and Accruing | | 21 | 24 | |
United States | Graphic arts | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 279 | 300 | |
United States | Graphic arts | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 14 | 12 | |
United States | Graphic arts | Unbilled Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 265 | 288 | |
United States | Graphic arts | Current | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 12 | 10 | |
United States | Graphic arts | 31-90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 1 | 1 | |
United States | Graphic arts | 90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 1 | 1 | |
United States | Graphic arts | 90 Days and Accruing | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Finance Receivables, 90 Days Past Due and Accruing | | 5 | 5 | |
United States | Industrial | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 182 | 184 | |
United States | Industrial | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 9 | 8 | |
United States | Industrial | Unbilled Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 173 | 176 | |
United States | Industrial | Current | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 6 | 5 | |
United States | Industrial | 31-90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 2 | 2 | |
United States | Industrial | 90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 1 | 1 | |
United States | Industrial | 90 Days and Accruing | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Finance Receivables, 90 Days Past Due and Accruing | | 6 | 5 | |
United States | Healthcare | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 136 | 143 | |
United States | Healthcare | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 7 | 7 | |
United States | Healthcare | Unbilled Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 129 | 136 | |
United States | Healthcare | Current | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 4 | 4 | |
United States | Healthcare | 31-90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 2 | 2 | |
United States | Healthcare | 90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 1 | 1 | |
United States | Healthcare | 90 Days and Accruing | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Finance Receivables, 90 Days Past Due and Accruing | | 4 | 5 | |
United States | Other | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 191 | 195 | |
United States | Other | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 7 | 8 | |
United States | Other | Unbilled Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 184 | 187 | |
United States | Other | Current | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 5 | 5 | |
United States | Other | 31-90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 1 | 2 | |
United States | Other | 90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 1 | 1 | |
United States | Other | 90 Days and Accruing | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Finance Receivables, 90 Days Past Due and Accruing | | 3 | 4 | |
Canada | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 329 | 335 | |
Canada | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 12 | 10 | |
Canada | Unbilled Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 317 | 325 | |
Canada | Current | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 9 | 7 | |
Canada | 31-90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 2 | 2 | |
Canada | 90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 1 | 1 | |
Canada | 90 Days and Accruing | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Finance Receivables, 90 Days Past Due and Accruing | | 21 | 22 | |
Canada | Finance and other services | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 109 | 105 | |
Canada | Government and education | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 44 | 45 | |
Canada | Graphic arts | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 74 | 78 | |
Canada | Industrial | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 40 | 37 | |
Canada | Other | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 62 | 70 | |
Europe | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [2] | 1,185 | 1,239 | |
Europe | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 15 | 15 | |
Europe | Unbilled Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 1,170 | 1,224 | |
Europe | Current | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 11 | 11 | |
Europe | 31-90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 2 | 2 | |
Europe | 90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 2 | 2 | |
Europe | 90 Days and Accruing | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Finance Receivables, 90 Days Past Due and Accruing | | 22 | 26 | |
France | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 387 | 418 | |
France | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 5 | 5 | |
France | Unbilled Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 382 | 413 | |
France | Current | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 5 | 5 | |
France | 31-90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 0 | 0 | |
France | 90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 0 | 0 | |
France | 90 Days and Accruing | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Finance Receivables, 90 Days Past Due and Accruing | | 12 | 14 | |
U.K./Ireland | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 233 | 244 | |
U.K./Ireland | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 2 | 2 | |
U.K./Ireland | Unbilled Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 231 | 242 | |
U.K./Ireland | Current | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 2 | 2 | |
U.K./Ireland | 31-90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 0 | 0 | |
U.K./Ireland | 90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 0 | 0 | |
U.K./Ireland | 90 Days and Accruing | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Finance Receivables, 90 Days Past Due and Accruing | | 0 | 0 | |
Central | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [3],[4] | 312 | 327 | |
Central | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [4] | 4 | 3 | |
Central | Unbilled Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [4] | 308 | 324 | |
Central | Current | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [4] | 2 | 1 | |
Central | 31-90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [4] | 1 | 1 | |
Central | 90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [4] | 1 | 1 | |
Central | 90 Days and Accruing | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Finance Receivables, 90 Days Past Due and Accruing | [4] | 3 | 6 | |
Southern | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [5] | 206 | 205 | |
Southern | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [5] | 4 | 5 | |
Southern | Unbilled Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [5] | 202 | 200 | |
Southern | Current | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [5] | 2 | 3 | |
Southern | 31-90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [5] | 1 | 1 | |
Southern | 90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [5] | 1 | 1 | |
Southern | 90 Days and Accruing | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Finance Receivables, 90 Days Past Due and Accruing | [5] | 7 | 6 | |
Nordics | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [6] | 47 | 45 | |
Nordics | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [6] | 0 | 0 | |
Nordics | Unbilled Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [6] | 47 | 45 | |
Nordics | Current | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [6] | 0 | 0 | |
Nordics | 31-90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [6] | 0 | 0 | |
Nordics | 90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [6] | 0 | 0 | |
Nordics | 90 Days and Accruing | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Finance Receivables, 90 Days Past Due and Accruing | [6] | 0 | 0 | |
Other | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | [1] | 43 | 44 | |
Other | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 3 | 2 | [1] |
Other | Unbilled Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 40 | 42 | [1] |
Other | Current | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 3 | 2 | [1] |
Other | 31-90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 0 | 0 | [1] |
Other | 90 Days Past Due | Billed Revenues | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Total Finance Receivables | | 0 | 0 | [1] |
Other | 90 Days and Accruing | | | | |
Financing Receivable, Past Due [Line Items] | | | | |
Finance Receivables, 90 Days Past Due and Accruing | | $ 0 | $ 0 | [1] |
| |
[1] | As a result of an internal reorganization, XBS amounts, previously classified as Other, were reclassified to the U.S. in first quarter 2019. Prior year amounts have also been reclassified to conform to the current year presentation. | |
[2] | Prior year amounts have been recasted to conform to the current year presentation. | |
[3] | Switzerland, Germany, Austria, Belgium and Holland. | |
[4] | Switzerland, Germany, Austria, Belgium and Holland | |
[5] | Italy, Greece, Spain and Portugal. | |
[6] | Sweden, Norway, Denmark and Finland. | |