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Zions Bank Treasury Management Core Strengths
• Sales and Service
– Aggressive sales culture resulting in very strong market share - near 50% in certain markets.
• Extensive training implemented in 2008 and 2009 at the local and corporate treasury levels
• A high percentage of the relationship managers are Treasury Management certified
– Strong retail merchant service fee income growth in 2009
– Cross-sell reporting in uncovers new revenue opportunities within our existing portfolio
– Strong executive management involvement with EVP visits to top clients annually.
– Speed of resolution on operational issues rated as one of the top bank’s in clients satisfaction by
Greenwich.
– Total treasury services billed is double the industry average for 2009 (source: Ernst &Young 26th
Annual Cash Management Services Survey 2009)
• Products
– NetDeposits solution for Web-based merchant credit card transactions which interfaces with clients
own website.
– Extensive history in Remote Capture and industry leader since 2004 with over 10,000 scanners
deployed nationwide.
– Successfully developed and deployed the Small Business Package that caters to smaller businesses
that need TM services and consolidates the pricing to one low fee.
– Solidified our front office/ back office partnership to deliver best in class solutions to the treasury
markets