Intersections (INTX) 10-Q 11 May 17 2017 Q1 Quarterly report Financial data

Document and Entity Information

Document and Entity Information - shares	3 Months Ended
	Mar. 31, 2017	May 05, 2017
Document And Entity Information [Abstract]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Mar. 31, 2017
Document Fiscal Year Focus	2,017
Document Fiscal Period Focus	Q1
Trading Symbol	INTX
Entity Registrant Name	INTERSECTIONS INC
Entity Central Index Key	1,095,277
Current Fiscal Year End Date	--12-31
Entity Filer Category	Smaller Reporting Company
Entity Common Stock, Shares Outstanding (in shares)		23,873,853

CONDENSED CONSOLIDATED STATEMEN

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Income Statement [Abstract]
REVENUE	$ 40,449	$ 45,648
OPERATING EXPENSES:
Marketing	3,465	4,565
Commission	9,748	11,221
Cost of revenue	13,003	14,798
General and administrative	16,994	17,146
Loss on disposition of Captira Analytical	130	0
Impairment of intangibles and other assets	16	0
Depreciation	1,300	1,657
Amortization	47	192
Total operating expenses	44,703	49,579
LOSS FROM OPERATIONS	(4,254)	(3,931)
Interest expense, net	(592)	(242)
Other income (expense), net	34	(86)
LOSS BEFORE INCOME TAXES	(4,812)	(4,259)
Income tax benefit (expense)	10	(7)
NET LOSS	$ (4,802)	$ (4,266)
Net loss per common share—basic and diluted (in dollars per share)	$ (0.20)	$ (0.19)
Weighted average common shares outstanding—basic and diluted (in shares)	23,675	22,887

CONDENSED CONSOLIDATED BALANCE

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
CURRENT ASSETS:
Cash and cash equivalents	$ 5,230	$ 10,857
Accounts receivable, net of allowance for doubtful accounts of $9 (2017) and $15 (2016)	7,953	7,972
Prepaid expenses and other current assets	3,659	3,864
Inventory	250	250
Income tax receivable	2,665	3,314
Deferred subscription solicitation and commission costs	5,974	5,050
Assets held for sale	0	104
Total current assets	25,731	31,411
PROPERTY AND EQUIPMENT, net	10,453	10,611
GOODWILL	9,763	9,763
INTANGIBLE ASSETS, net	163	210
OTHER ASSETS	1,114	862
TOTAL ASSETS	47,224	52,857
CURRENT LIABILITIES:
Accounts payable	4,204	2,536
Accrued expenses and other current liabilities	9,844	11,068
Accrued payroll and employee benefits	3,460	4,256
Commissions payable	299	316
Current portion of long-term debt, net	3,561	2,146
Capital leases, current portion	450	471
Deferred revenue	7,350	8,295
Liabilities held for sale	0	104
Total current liabilities	29,168	29,192
LONG-TERM DEBT, net	8,833	10,092
OBLIGATIONS UNDER CAPITAL LEASES, less current portion	751	865
OTHER LONG-TERM LIABILITIES	3,352	3,436
DEFERRED TAX LIABILITY, net	1,905	1,905
TOTAL LIABILITIES	44,009	45,490
COMMITMENTS AND CONTINGENCIES (see Notes 14 and 16)
STOCKHOLDERS’ EQUITY:
Common stock at $0.01 par value, shares authorized 50,000; shares issued 27,592 (2017) and 27,303 (2016); shares outstanding 24,014 (2017) and 23,733 (2016)	276	273
Additional paid-in capital	142,927	142,247
Treasury stock, shares at cost; 3,578 (2017) and 3,570 (2016)	(33,855)	(33,822)
Accumulated deficit	(106,133)	(101,331)
TOTAL STOCKHOLDERS’ EQUITY	3,215	7,367
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY	$ 47,224	$ 52,857

CONDENSED CONSOLIDATED BALANCE4

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
Statement of Financial Position [Abstract]
Allowance for doubtful accounts receivable	$ 9	$ 15
Common stock, par value (in dollars per share)	$ 0.01	$ 0.01
Common stock, shares authorized (in shares)	50,000,000	50,000,000
Common stock, shares issued (in shares)	27,592,000	27,303,000
Common stock, shares outstanding (in shares)	24,014,000	23,733,000
Treasury stock, shares (in shares)	3,578,000	3,570,000

CONDENSED CONSOLIDATED STATEME5

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
CASH FLOWS FROM OPERATING ACTIVITIES:
Net loss	$ (4,802)	$ (4,266)
Adjustments to reconcile net loss to cash flows used in operating activities:
Depreciation and amortization	1,347	1,849
Amortization of debt issuance cost	156	120
Provision for doubtful accounts	(9)	19
Loss on disposal of fixed assets	(4)	0
Share based compensation	1,130	1,155
Amortization of deferred subscription solicitation costs	3,087	3,930
Loss on disposition of Captira Analytical	130	0
Impairment of intangibles and other long-lived assets	86	0
Changes in assets and liabilities:
Accounts receivable	20	(958)
Prepaid expenses, other current assets and other assets	(184)	(750)
Income tax receivable, net	649	825
Deferred subscription solicitation and commission costs	(4,011)	(2,437)
Accounts payable and accrued liabilities	(324)	(1,811)
Commissions payable	(16)	7
Deferred revenue	(945)	1,961
Other long-term liabilities	(83)	(123)
Cash flows used in operating activities	(3,773)	(479)
Cash flows used in investing activities
Net cash paid for the disposition of Captira Analytical	(315)	0
Increase in restricted cash	115	(375)
Proceeds from sale of property and equipment	4	0
Acquisition of property and equipment	(1,432)	(1,503)
Cash flows used in investing activities	(1,628)	(1,878)
CASH AND CASH EQUIVALENTS — Beginning of period
Proceeds from issuance of debt	0	20,000
Cash paid for debt issuance costs	0	(1,835)
Capital lease payments	(166)	(174)
Withholding tax payment on vesting of restricted stock units	(381)	(156)
Cash flows (used in) provided by financing activities	(547)	17,835
(DECREASE) INCREASE IN CASH AND CASH EQUIVALENTS	(5,948)	15,478
CASH AND CASH EQUIVALENTS — Beginning of period	10,857	11,471
Cash reclassified to assets held for sale at beginning of period	321	0
CASH AND CASH EQUIVALENTS — End of period	5,230	26,949
SUPPLEMENTAL DISCLOSURE OF NON-CASH FINANCING AND INVESTING ACTIVITIES:
Equipment obtained under capital lease, including acquisition costs	0	137
Equipment additions accrued but not paid	164	141
Withholding tax payments accrued on vesting of restricted stock units and stock option exercises	100	73
Shares withheld in lieu of withholding taxes on vesting of restricted stock awards	$ 0	$ 83

Organization and Business

Organization and Business	3 Months Ended
	Mar. 31, 2017
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Organization and Business	Organization and Business We provide innovative, information based solutions that help consumers manage risks and make better informed life decisions. Under our Identity Guard ® brand and other brands that comprise our Personal Information Services segment, we help consumers monitor, manage and protect against the risks associated with their identities and personal information. We offer identity theft and privacy protection as well as credit monitoring services for consumers to understand, monitor, manage and protect their personal information and privacy. Under our Identity Guard ® and recently launched Identity Guard ® with Watson ™ products, we help protect consumers against the risks associated with the inappropriate exposure of their personal information that can result in fraudulent use or reputation damage. Identity Guard ® is offered to consumers through direct marketing or through organizations as an embedded product for employees or consumers. In late 2016, we expanded our suite of Identity Guard ® products and launched Identity Guard ® with Watson ™ . Identity Guard ® with Watson ™ offers robust early detection of potential risks and provides personalized threat alerts with actionable steps to help keep our customers’ information private from the earliest stage possible. We believe that our suite of products and services offer consumers the most proactive and comprehensive identity theft monitoring service available on the market today. We have ongoing operations in one other segment, Insurance and Other Consumer Services, and we have sold or ceased primary operations in two other segments, Pet Health Monitoring and Bail Bonds Industry Solutions. As part of our strategy to have a singular focus on our Personal Information Services segment, we sold the business comprising the Bail Bonds Industry Solutions segment in January 2017, and in late 2016, we ceased primary operations and are actively exiting the Pet Health Monitoring segment. Corporate headquarter office transactions including, but not limited to, payroll, share based compensation and other expenses related to our Chairman and non-employee Board of Directors are reported in our Corporate business unit. Our Insurance and Other Consumer Services segment includes insurance and membership products for consumers, delivered on a subscription basis. We are not planning to develop new business in this segment and are experiencing normal subscriber attrition due to ceased marketing and retention efforts. Some of our legacy subscriber portfolios have been cancelled, and our continued servicing of other subscribers may be cancelled as a result of actions taken by one or more financial institutions. Our Pet Health Monitoring segment includes the health and wellness monitoring products and services for veterinarians and pet owners through our subsidiary, i4c, which does business as Voyce. Voyce generated substantial losses from formation to 2016 and, after concentrated efforts, was unable to generate an acceptable level of revenue. As a result of actions taken by our Board of Directors to refocus on our principal marketplace of identity and privacy protection, this business ceased primary operations in the fourth quarter of 2016 and is expected to be wound down in an orderly manner in the first half of 2017. Following the completed disposition of the business, we expect the results of this segment will be reported as a discontinued operation in accordance with U.S. GAAP. Prior to January 31, 2017, our Bail Bonds Industry Solutions segment included the automated service solutions for the bail bonds industry provided by Captira Analytical (“Captira”). Effective January 31, 2017, we divested our ownership in Captira. This segment’s operating results have not had a major effect on our consolidated financial results and are not classified as a discontinued operation. For additional information, please see Note 4 .

Basis of Presentation and Summa

Basis of Presentation and Summary of Significant Accounting Policies	3 Months Ended
	Mar. 31, 2017
Accounting Policies [Abstract]
Basis of Presentation and Summary of Significant Accounting Policies	Basis of Presentation and Summary of Significant Accounting Policies Basis of Presentation and Consolidation The accompanying unaudited condensed consolidated financial statements have been prepared by us in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”) and applicable rules and regulations of the Securities and Exchange Commission, and in management’s opinion reflect all normal and recurring adjustments necessary for a fair presentation of results of operations, financial position and cash flows for the periods presented. They include the accounts of the Company and our subsidiaries. In conjunction with our singular refocus on our identity and privacy protection services, we changed our policy of allocating general and administrative expenses from our Corporate business unit into our other segments, which resulted in a change in our measurement of segment profit and loss. Beginning in 2017, we directly charge our Personal Information Services segment for the majority of general and administrative expenses including executive, legal, human resources, finance and internal audit expenses. We have elected not to recast our condensed consolidated financial statements for the three months ended March 31, 2016. For information on the effects of the change in measurement, please see "Item 2. — Management’s Discussion and Analysis of Financial Condition and Results of Operations." Our decision to consolidate an entity is based on our assessment that we have a controlling financial interest in such entity. All intercompany transactions have been eliminated from the condensed consolidated statements of operations. The condensed consolidated results of operations for the interim periods are not necessarily indicative of results for the full year. These condensed consolidated financial statements do not include all the information or notes necessary for a complete presentation and, accordingly, should be read in conjunction with our audited consolidated financial statements and accompanying notes for the year ended December 31, 2016 , as filed in our Annual Report on Form 10-K. Use of Estimates The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. Restricted Cash We classify cash as restricted when the cash is unavailable for withdrawal or usage for general operations. Our restricted cash represents cash collateral to one commercial bank for corporate credit cards. Restricted cash is included in prepaid expenses and other current assets in our condensed consolidated balance sheets. Revenue Recognition We recognize revenue on 1) identity theft protection services, 2) insurance services and 3) other monthly membership products and transaction services. Our products and services are offered to consumers principally on a monthly subscription basis. Subscription fees billed by our clients are generally billed directly to the subscriber’s credit card, mortgage bill or demand deposit accounts. Subscription fees billed by us are generally billed directly to the subscriber’s credit card except for arrangements under which subscription fees are paid to us by our clients on behalf of the subscriber. The prices to subscribers of various configurations of our products and services range generally from $4.99 to $25.00 per month. As a means of allowing customers to become familiar with our services, our subscriptions periodically may be offered with trial, delayed billing or guaranteed refund periods. No revenues are recognized until applicable trial periods are completed. Identity Theft Protection Services We recognize revenue from our services when: a) persuasive evidence of an arrangement exists as we maintain signed contracts with all of our clients and paper and electronic confirmations with individual purchasers, b) delivery has occurred, c) the seller’s price to the buyer is fixed as sales are generally based on contract or list prices and payments from organizations are collected within 30 days with no significant write-offs, and d) collectability is reasonably assured as individual customers pay by credit card which has limited our risk of non-collection. Revenue for monthly subscriptions is recognized in the month the subscription fee is earned. We also generate revenue through a collaborative arrangement, which involves joint marketing and servicing activities. We recognize our share of revenues and expenses from this arrangement. Revenue for annual subscription fees must be deferred if the subscriber has the right to cancel the service and the service is earned over the year. Annual subscriptions include subscribers with full refund provisions at any time during the subscription period and pro-rata refund provisions. Revenue related to annual subscriptions with full refund provisions is recognized on the expiration of these refund provisions. Revenue related to annual subscribers with pro-rata provisions is recognized based on a pro-rata share of revenue earned. An allowance for discretionary subscription refunds is established based on our historical experience. For subscriptions with refund provisions whereby only the prorated subscription fee is refunded upon cancellation by the subscriber, deferred subscription fees are recorded when billed and amortized as subscription fee revenue on a straight-line basis over the subscription period, generally one year. We record revenue on a gross basis in the amount that we bill the subscriber when our arrangements provide for us to serve as the primary obligor in the transaction, we have latitude in establishing price and we bear the credit risk for the amount billed to the subscriber. We also provide services for which certain clients are the primary obligors directly to their customers. We record revenue in the amount that we bill certain clients, and not the amount billed to their customers, when our client is the primary obligor, establishes the price to the customer and bears the credit risk. Revenue from these arrangements is recognized on a monthly basis when earned, which is at the time we provide the service. Insurance Services We recognize revenue from our services when: a) persuasive evidence of an arrangement exists as we maintain paper and electronic confirmations with individual purchasers, b) delivery has occurred, c) the seller’s price to the buyer is fixed as the price of the product is agreed to by the customer as a condition of the sales transaction which established the sales arrangement, and d) collectability is reasonably assured as evidenced by our collection of revenue through the monthly mortgage payments of our customers or through checking account debits to our customers’ accounts. Revenues from insurance contracts are recognized when earned. For insurance products, we record revenue on a net basis as we perform as an agent or broker for the insurance products without assuming the risks of ownership of the insurance products. We participate in agency relationships with insurance carriers that underwrite insurance products offered by us. Accordingly, insurance premiums collected from customers and remitted to insurance carriers are excluded from our revenues and operating expenses. Insurance premiums collected but not remitted to insurance carriers as of March 31, 2017 and December 31, 2016 totaled $367 thousand and $360 thousand , respectively, and are included in accrued expenses and other current liabilities in our condensed consolidated balance sheets. Other Membership Products and Transaction Services For other membership products, we record revenue on a gross basis as we serve as the primary obligor in the transactions, have latitude in establishing price and bear credit risk for the amount billed to the subscriber. Consulting services are offered to customers primarily on a fixed fee, retainer or commission basis. We recognize revenue from our consulting services when: a) persuasive evidence of an arrangement exists as we maintain contracts or electronic communication documenting the agreement, b) performance has occurred, c) the seller’s price to the buyer is fixed as the price of the services is agreed to by the customer as a condition of the sales transaction which established the sales arrangement, and d) collectability is reasonably assured as evidenced through a strong history of payment by our customers with no significant write-offs. We record revenue on a gross basis in the amount that we bill the customer when our arrangements provide for us to serve as the primary obligor in the transaction, we have latitude in establishing price and we bear credit risk for the amount billed to the customer. We record the net amount as commissions earned if we do not serve as the primary obligor and do not have latitude in establishing prices. Goodwill, Identifiable Intangibles and Other Long-Lived Assets We record, as goodwill, the excess of the purchase price over the fair value of the identifiable net assets acquired in purchase transactions. We review our goodwill for impairment annually, as of October 31, or more frequently if indicators of impairment exist. As required by U.S. GAAP, goodwill is reflected as an asset in our Personal Information Services and Insurance and Other Consumer Services segments’ balance sheets, resulting from our acquisitions of Health at Work Wellness Actuaries LLC (“Habits at Work”) and White Sky, Inc. (“White Sky”) in 2015 as well as our prior acquisition of IISI Insurance Services Inc. (“IISI”), formerly known as Intersections Insurance Services Inc., in 2006. On January 1, 2017, we prospectively adopted ASU 2017-04, " Intangibles—Goodwill and Other ." In evaluating whether indicators of impairment exist, an initial assessment of qualitative factors to determine whether it is necessary to perform the goodwill impairment test can be utilized (commonly referred to as the step zero approach). For reporting units in which the qualitative assessment concludes it is more likely than not that the fair value is more than its carrying value, the guidance eliminates the requirement to perform further goodwill impairment testing. For those reporting units where a significant change or event occurs, and where potential impairment indicators exist, we perform the quantitative assessment to test goodwill for impairment. A significant amount of judgment is involved in determining if an indicator of impairment has occurred. Such indicators may include, among others (a) a significant decline in our expected future cash flows; (b) a sustained, significant decline in our stock price and market capitalization; (c) a significant adverse change in legal factors or in the business climate; (d) unanticipated competition; (e) the testing for recoverability of a significant asset group within a reporting unit; and (f) slower growth rates. Any adverse change in these factors could have a significant impact on the recoverability of these assets and could have a material impact in our consolidated financial statements. The quantitative assessment is a comparison of each reporting unit’s fair value to its carrying value. We estimate fair value using the best information available, using a combined income approach (discounted cash flow) and market based approach. The income approach measures the value of the reporting units by the present values of its economic benefits. These benefits can include revenue and cost savings. The market based approach measures the value of an entity through an analysis of recent sales or offerings of comparable companies and using revenue and other multiples of comparable companies as a reasonable basis to estimate our implied multiples. Value indications are developed by discounting expected cash flows to their present value at a rate of return that incorporates the risk-free rate for use of funds, trends within the industry, and risks associated with particular investments of similar type and quality as of the valuation date. In addition, we consider the uncertainty of realizing the projected cash flows in the analysis. The estimated fair values of our reporting units are dependent on several significant assumptions, including our earnings projections, and cost of capital (discount rate). The projections use management’s best estimates of economic and market conditions over the projected period including business plans, growth rates in sales, costs, and estimates of future expected changes in operating margins and cash expenditures. Other significant estimates and assumptions include terminal value growth rates, estimates of future capital expenditures, changes in future working capital requirements and overhead cost allocation, based on each reporting unit’s relative benefit received from the functions that reside in our Corporate business unit. We perform a detailed analysis of our Corporate overhead costs for purposes of establishing the overhead allocation baseline for the projection period. Overhead allocation methods include, but are not limited to, the percentage of the payroll within each reporting unit, allocation of existing support function costs based on estimated usage by the reporting units, and vendor specific costs incurred by Corporate that can be reasonably attributed to a particular reporting unit. These allocations are adjusted over the projected period in our discounted cash flow analysis based on the forecasted changing relative needs of the reporting units. Throughout the forecast period, the majority of Corporate’s total overhead expenses are allocated to our Personal Information Services reporting unit. We believe this overhead allocation method fairly allocates costs to each reporting unit, and we will continue to review, and possibly refine, these allocation methods as our businesses grow and mature. There are inherent uncertainties related to these factors and management’s judgment in applying each to the analysis of the recoverability of goodwill. We estimate fair value giving consideration to both the income and market approaches. Consideration is given to the line of business and operating performance of the entities being valued relative to those of actual transactions, potentially subject to corresponding economic, environmental, and political factors considered to be reasonable investment alternatives. If the estimated fair value of a reporting unit exceeds its carrying value, goodwill of the reporting unit is not impaired. If the carrying value of a reporting unit exceeds its estimated fair value, then a goodwill impairment loss is recognized for the amount that the carrying value of the reporting unit (including goodwill) exceeds its fair value, limited to the total amount of goodwill allocated to that reporting unit. As of March 31, 2017 , goodwill of $347 thousand resided in our Insurance and Other Consumer Services reporting unit and goodwill of $9.4 million resided in our Personal Information Services reporting unit. There is no goodwill remaining in our other reporting units. For additional information, please see Note 11. We review long-lived assets, including finite-lived intangible assets, property and equipment and other long-term assets, for impairment whenever events or changes in circumstances indicate that the carrying amounts of the assets may not be fully recoverable. Significant judgments in this area involve determining whether a triggering event has occurred and determining the future cash flows for assets involved. In conducting our analysis, we would compare the undiscounted cash flows expected to be generated from the long-lived assets to the related net book values. If the undiscounted cash flows exceed the net book value, the long-lived assets are considered not to be impaired. If the net book value exceeds the undiscounted cash flows, an impairment charge is measured and recognized. An impairment charge is measured as the difference between the net book value and the fair value of the long-lived assets. Fair value is estimated by discounting the future cash flows associated with these assets. Intangible assets subject to amortization may include customer, marketing and technology related intangibles, as well as trademarks. Such intangible assets, excluding customer related intangibles, are amortized on a straight-line basis over their estimated useful lives, which are generally two to ten years. Customer related intangible assets are amortized on either a straight-line or accelerated basis, depending upon the pattern in which the economic benefits of the intangible asset are consumed or otherwise used up. Debt Issuance Costs Debt issuance costs are capitalized and amortized to interest expense using the effective interest method over the life of the related debt agreements. The effective interest rate applied to the amortization is reviewed periodically and may change if actual principal repayments of the term loan differ from estimates. In accordance with U.S. GAAP, short-term and long-term debt are presented net of the unamortized debt issuance costs in our condensed consolidated balance sheets. Classification of Debt In March 2016, we and our subsidiaries entered into a credit agreement with Crystal Financial SPV LLC, which was amended in December 2016 and February 2017 ("Prior Credit Agreement"). Pursuant to the Prior Credit Agreement, we were required to make certain prepayments on our term loan with Crystal Financial SPV LLC in addition to scheduled quarterly repayments, including but not limited to proceeds received from certain tax refunds, asset dispositions, extraordinary receipts, excess cash flows (as defined in the Prior Credit Agreement) and equity issuances. Scheduled quarterly repayments and estimated prepayments that we expect to remit in the next twelve months are classified as the current portion of long-term debt in our consolidated financial statements, net of unamortized debt issuance costs to be amortized in the next twelve months based on the current effective interest rate applied. Subsequent to March 31, 2017, we refinanced our existing senior secured indebtedness under the Prior Credit Agreement with a new $20.0 million term loan facility, which was fully funded at closing, with PEAK6 Investments, L.P. For additional information, please see Note 21. Share Based Compensation We currently issue equity and equity-based awards under the 2014 Stock Incentive Plan (the “Plan”). Individual awards under the 2014 Stock Incentive Plan may take the form of incentive stock options, nonqualified stock options, stock appreciation rights, restricted stock awards and/or restricted stock units. The Compensation Committee administers the Plan, and the grants are approved by either the Compensation Committee or by appropriate members of Management in accordance with authority delegated by the Compensation Committee. Restricted stock units in the Plan that have expired, terminated, or been canceled or forfeited are available for issuance or use in connection with future awards. We use the Black-Scholes option-pricing model to value all options and the straight-line method to amortize this fair value as compensation cost over the requisite service period. During the three months ended March 31, 2017, we did not grant stock options. The fair value of each option granted has been estimated as of the date of grant with the following weighted-average assumptions for the three months ended March 31, 2016. Expected Dividend Yield. Under the Prior Credit Agreement, we were prohibited from declaring and paying dividends and therefore, the dividend yield was zero. Expected Volatility. The expected volatility of options granted was estimated based upon our historical share price volatility based on the expected term of the underlying grants, or approximately 45%. Risk-free Interest Rate. The yield on actively traded non-inflation indexed U.S. Treasury notes was used to extrapolate an average risk-free interest rate based on the expected term of the underlying grants, or approximately 1.1%. Expected Term. The expected term of options granted was determined by considering employees’ historical exercise patterns, or approximately 4.8 years. We will continue to review our estimate in the future and adjust it, if necessary, due to changes in our historical exercises. In accordance with U.S. GAAP, we assess the probability that the performance conditions of any performance-based restricted stock units (“PBRSUs”) will be achieved and record share based compensation expense based on the probable outcome of that performance condition. Vesting of PBRSUs is dependent upon continued employment and achievement of defined performance goals for the year, which is based upon Adjusted EBITDA as defined and determined by the Compensation Committee of the Board of Directors. We recognize the share based compensation expense ratably over the implied service period. PBRSUs will vest no later than March 15 of the year after they are granted. We may make changes to our assessment of probability and therefore, adjust share based compensation expense accordingly throughout the vesting period. During the three months ended March 31, 2017, we did not grant PBRSUs. Income Taxes We account for income taxes under the applicable provisions of U.S. GAAP, which requires an asset and liability approach to financial accounting and reporting for income taxes. Deferred tax assets and liabilities are recognized for future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. In evaluating our ability to recover our deferred tax assets, we consider all available positive and negative evidence, including projected future taxable income and future reversal of existing deferred tax assets and liabilities, sufficient sources of taxable income in available carryback periods, tax-planning strategies, and historical results of recent operations. The assumptions about future taxable income require significant judgment and are consistent with the plans and estimates we are using to manage the underlying businesses. In evaluating the objective evidence that historical results provide, we consider three trailing years of cumulative operating income (loss). Valuation allowances are provided, if, based upon the weight of the available evidence, it is more likely than not that some or all of the deferred tax assets will not be realized. Changes in tax laws and rates may affect recorded deferred tax assets and liabilities and our effective tax rate in the future. Accounting for income taxes in interim periods provides that at the end of each interim period we are required to make our best estimate of the consolidated effective tax rate expected to be applicable for our full calendar year. The rate so determined shall be used in providing for income taxes on a consolidated current year-to-date basis. Further, the rate is reviewed, if necessary, as of the end of each successive interim period during the year to our best estimate of our annual effective tax rate. In addition to the amount of tax resulting from applying the estimated annual effective tax rate to income from operations before income taxes, we may include certain items treated as discrete events to arrive at an estimated overall tax amount. We believe that our tax positions comply with applicable tax law. As a matter of course, we may be audited by various taxing authorities and these audits may result in proposed assessments where the ultimate resolution may result in us owing additional taxes. U.S. GAAP addresses the determination of whether tax benefits claimed or expected to be claimed on a tax return should be recorded in the financial statements. We may recognize the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the financial statements from such a position should be measured based on the largest benefit that has a greater than fifty percent likelihood of being realized upon ultimate settlement. U.S. GAAP provides guidance on how an enterprise should determine whether a tax position is effectively settled for the purpose of recognizing previously unrecognized tax benefits. Our income tax expense and liability and/or receivable, deferred tax assets and liabilities, and liabilities for uncertain tax benefits reflect management’s best assessment of estimated current and future taxes to be paid or received. Significant judgments and estimates are required in determining the consolidated income tax expense. Contingent Liabilities We may become involved in litigation or other financial claims as a result of our normal business operations. We periodically analyze currently available information and make a determination of the probability of loss and provide a range of possible loss when we believe that sufficient and appropriate information is available. We accrue a liability for those contingencies where the incurrence of a loss is probable and the amount can be reasonably estimated. If a loss is probable and a range of amounts can be reasonably estimated but no amount within the range is a better estimate than any other amount in the range, then the minimum of the range is accrued. We do not accrue a liability when the likelihood that the liability has been incurred is believed to be probable but the amount cannot be reasonably estimated or when the likelihood that a liability has been incurred is believed to be only reasonably possible or remote. For contingencies where an unfavorable outcome is reasonably possible and the impact could potentially be material, we disclose the nature of the contingency and, where feasible, an estimate of the possible loss or range of loss.

Accounting Standards Updates

Accounting Standards Updates	3 Months Ended
	Mar. 31, 2017
Accounting Changes and Error Corrections [Abstract]
Accounting Standards Updates	Accounting Standards Updates Standard Description Date of Adoption Application Effect on the Consolidated Financial Statements (or Other Significant Matters) ASU 2017-04, Intangibles— The primary amendments in this update simplify the subsequent measurement of goodwill by eliminating Step 2 from the goodwill impairment test. Under the amendments of this update, an entity should perform its annual, or interim, goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount. An entity should recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit's fair value. January 1, 2017 Prospective We early adopted this update to reduce the cost and complexity of our annual and interim goodwill impairment analyses. There was no material impact on our condensed consolidated financial statements. ASU 2014-09, Revenue from Contracts with Customers This update supersedes the revenue recognition requirements in Topic 605, Revenue Recognition, by creating a new Topic 606, Revenue from Contracts with Customers. The guidance in this update affects any entity that either enters into contracts with customers to transfer goods or services or enters into contracts for the trade of nonfinancial assets unless those contracts are within the scope of other standards. The core principle of the guidance is that an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. Additionally, various updates have been issued during 2015 and 2016 to clarify the guidance in Topic 606. January 1, 2018 1) Retrospec-tively to each prior reporting period presented or 2) retrospectively with the cumulative effect of initially applying these updates recognized at the date of initial application. We are currently in the planning stage and have not yet begun implementation of the new standard. We have not yet determined the potential impact on our consolidated financial statements or the method by which we will adopt the standard. ASU 2016-02, Leases The primary amendments in this update require the recognition of lease assets and lease liabilities on the balance sheet, as well as certain qualitative disclosures regarding leasing arrangements. January 1, 2019 Modified retrospective We are currently in the planning stage and have not yet begun implementation of the new standard. We have not yet determined the potential impact on our consolidated financial statements. ASU 2016-15, Statement of Cash Flows This update clarifies the guidance regarding the classification of operating, investing, and financing activities for certain types of cash receipts and payments. January 1, 2018 Retrospective We are currently in the process of evaluating the impact of adoption, if any, on our consolidated financial statements.

Assets and Liabilities Held for

Assets and Liabilities Held for Sale	3 Months Ended
	Mar. 31, 2017
Discontinued Operations and Disposal Groups [Abstract]
Assets and Liabilities Held for Sale	Assets and Liabilities Held for Sale In March 2017, we executed an agreement to dispose of our Habits at Work business, the results of which are recorded in our Personal Information Services segment. The disposition will be effective June 1, 2017. Habits at Work met all the criteria under U.S. GAAP to classify its assets and liabilities as held for sale in our condensed consolidated balance sheets as of March 31, 2017. The disposal does not represent a strategic shift that will have a major effect on operations and financial results, and therefore, it is not expected to qualify as a discontinued operation. In late 2016, our Board of Directors approved a plan to sell Captira, which comprises our Bail Bonds Industry Solutions segment. Captira met all the criteria under U.S. GAAP to classify its assets and liabilities as held for sale in our consolidated balance sheets as of December 31, 2016. Effective January 31, 2017, we completed the sale of Captira for a nominal amount, which marks the conclusion of our operations in the Bail Bonds Industry Solutions segment. The disposal does not represent a strategic shift that will have a major effect on operations and financial results, and therefore, it is does not qualify as a discontinued operation. For information on the operating results of the Bail Bonds Industry Solutions segment, please see "Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations." The major classes of assets and liabilities held for sale related to Habits at Work and Captira in the condensed consolidated balance sheets consisted of the following: March 31, 2017 December 31, 2016 Assets of disposal group held for sale: Cash and cash equivalents $ — $ 321 Accounts receivable, net — 177 Prepaid expenses and other current assets 10 97 Property and equipment, net 67 247 Other assets 9 6 Write-down to fair value (86 ) (744 ) Total assets of disposal group held for sale $ — $ 104 Liabilities of disposal group held for sale: Accounts payable $ — $ 9 Accrued expenses and other current liabilities — 15 Accrued payroll and employee benefits — 80 Total liabilities of disposal group held for sale $ — $ 104 As part of the required evaluation under U.S. GAAP, we determined that the approximate fair value less costs to sell the businesses were significantly lower than the carrying value of the net assets. As a result, we recorded an impairment charge of $86 thousand related to Habits at Work for the three months ended March 31, 2017, which is included in impairment of intangibles and other assets in our condensed consolidated statements of operations.

Loss Per Common Share

Loss Per Common Share	3 Months Ended
	Mar. 31, 2017
Earnings Per Share [Abstract]
Loss Per Common Share	Loss Per Common Share Basic and diluted loss per common share is determined in accordance with the applicable provisions of U.S. GAAP. Basic loss per common share is computed using the weighted average number of shares of common stock outstanding for the period. Diluted loss per common share is equivalent to basic loss per common share, as U.S. GAAP provides that a loss cannot be diluted by potential common stock, which includes the potential exercise of stock options under our share based employee compensation plans and vesting of our restricted stock/restricted stock units. For the three months ended March 31, 2017 and 2016 , options to purchase common stock and unvested restricted stock units estimated to be 3.4 million and 3.0 million shares, respectively, were excluded from the computation of diluted loss per common share as their effect would be anti-dilutive. These shares could dilute earnings per common share in the future. A reconciliation of basic loss per common share to diluted loss per common share is as follows (in thousands, except per share data): Three Months Ended 2017 2016 Net loss—basic and diluted $ (4,802 ) $ (4,266 ) Weighted average common shares outstanding—basic 23,675 22,887 Dilutive effect of common stock equivalents — — Weighted average common shares outstanding—diluted 23,675 22,887 Net loss per common share—basic and diluted $ (0.20 ) $ (0.19 )

Fair Value Measurement

Fair Value Measurement	3 Months Ended
	Mar. 31, 2017
Fair Value Disclosures [Abstract]
Fair Value Measurement	Fair Value Measurement Our cash and any investment instruments are classified within Level 1 or Level 2 of the fair value hierarchy as they are valued using quoted market prices, broker or dealer quotations, or alternative pricing sources with reasonable levels of price transparency. The types of instruments valued are based on quoted market prices in active markets and are primarily U.S. government and agency securities and money market securities. Such instruments are generally classified within Level 1 of the fair value hierarchy. For financial instruments such as cash and cash equivalents, trade accounts receivables, inventory, leases payable, accounts payable and short-term debt, we consider the recorded value of the financial instruments to approximate the fair value based on the liquidity of these financial instruments. As of March 31, 2017 , the carrying value of our long-term debt approximated its fair value due to the variable interest rate. We did not have any transfers in or out of Level 1 and Level 2 in the three months ended March 31, 2017 or in the year ended December 31, 2016 . We did not hold any significant instruments that are measured at fair value on a recurring basis as of March 31, 2017 and December 31, 2016 . For additional information related to our valuation technique and inputs used in the fair value measurement, please see Note 11.

Prepaid Expenses and Other Curr

Prepaid Expenses and Other Current Assets	3 Months Ended
	Mar. 31, 2017
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]
Prepaid Expenses and Other Current Assets	Prepaid Expenses and Other Current Assets The components of our prepaid expenses and other current assets are as follows: March 31, December 31, (In thousands) Prepaid services $ 726 $ 873 Other prepaid contracts 2,456 2,300 Restricted cash 260 375 Other 217 316 Total $ 3,659 $ 3,864

Inventory

Inventory	3 Months Ended
	Mar. 31, 2017
Inventory Disclosure [Abstract]
Inventory	Inventory We had an inventory balance of $250 thousand as of March 31, 2017 and December 31, 2016 , which was equal to the estimated salvage value of raw materials for our Pet Health Monitoring segment. We did not record a charge for excess or obsolete inventory in the three months ended March 31, 2017 or 2016.

Deferred Subscription Solicitat

Deferred Subscription Solicitation and Commission Costs	3 Months Ended
	Mar. 31, 2017
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]
Deferred Subscription Solicitation and Commission Costs	Deferred Subscription Solicitation and Commission Costs Total deferred subscription solicitation and commission costs included in the accompanying condensed consolidated balance sheets as of March 31, 2017 and December 31, 2016 were $6.0 million and $5.1 million , respectively. Amortization of deferred subscription solicitation and commission costs, which is included in either marketing or commission expense in our condensed consolidated statements of operations, for the three months ended March 31, 2017 and 2016 was $3.1 million and $3.9 million , respectively. Marketing costs expensed as incurred, which are included in marketing expenses in our condensed consolidated statements of operations as they did not meet the criteria for deferral, for the three months ended March 31, 2017 and 2016 were $576 thousand and $953 thousand , respectively.

Internally Developed Capitalize

Internally Developed Capitalized Software	3 Months Ended
	Mar. 31, 2017
Property, Plant and Equipment [Abstract]
Internally Developed Capitalized Software	Internally Developed Capitalized Software We record internally developed capitalized software as a component of software in property and equipment in our condensed consolidated balance sheets. We regularly review our capitalized software projects for impairment. We had no impairments of internally developed capitalized software in the three months ended March 31, 2017 or 2016 . We record depreciation for internally developed capitalized software in depreciation expense in our condensed consolidated statements of operations. Activity in our internally developed capitalized software during the three months ended March 31, 2017 and 2016 was as follows (in thousands): Gross Carrying Accumulated Net Carrying Balance at December 31, 2016 $ 15,015 $ (7,931 ) $ 7,084 Additions 729 — 729 Depreciation expense — (932 ) (932 ) Balance at March 31, 2017 $ 15,744 $ (8,863 ) $ 6,881 $ — Balance at December 31, 2015 $ 14,582 $ (6,880 ) $ 7,702 Depreciation expense — (919 ) (919 ) Balance at March 31, 2016 $ 14,582 $ (7,799 ) $ 6,783 Depreciation expense related to capitalized software no longer in the application development stage, for the future periods is indicated below (in thousands): For the remaining nine months ending December 31, 2017 $ 2,569 For the years ending December 31: 2018 2,643 2019 1,649 2020 20 Total $ 6,881

Goodwill and Intangible Assets

Goodwill and Intangible Assets	3 Months Ended
	Mar. 31, 2017
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill and Intangible Assets	Goodwill and Intangible Assets Changes in the carrying amount of goodwill are as follows (in thousands): Personal Insurance and Bail Bonds Totals Balance as of March 31, 2017 Gross carrying amount $ 35,253 $ 10,665 $ — $ 45,918 Accumulated impairment losses (25,837 ) (10,318 ) — (36,155 ) Net carrying value of goodwill $ 9,416 $ 347 $ — $ 9,763 Balance as of December 31, 2016 Gross carrying amount $ 35,253 $ 10,665 $ 1,390 $ 47,308 Accumulated impairment losses (25,837 ) (10,318 ) (1,390 ) (37,545 ) Net carrying value of goodwill $ 9,416 $ 347 $ — $ 9,763 During the three months ended March 31, 2017, we did not identify any triggering events related to our goodwill and therefore were not required to test our goodwill for impairment. To the extent our Personal Information Services or Insurance and Other Consumer Services reporting units realize unfavorable actual results compared to forecasted results, or decrease forecasted results compared to previous forecasts, or in the event the estimated fair value of those reporting units decrease (as a result, among other things, of changes in market capitalization, including further declines in our stock price), we may incur additional goodwill impairment charges in the future. Future impairment charges on our Personal Information Services reporting unit will be recognized in the operating results of our Personal Information Services segment and our Insurance and Other Consumer Services segment, based on a pro-rata allocation of goodwill. Our intangible assets consisted of the following (in thousands): Gross Accumulated Impairment Net As of March 31, 2017: Amortizable intangible assets: Customer related $ 38,874 $ (38,857 ) $ — $ 17 Marketing related 2,929 (2,883 ) — 46 Technology related 2,771 (2,671 ) — 100 Subtotal 44,574 (44,411 ) — 163 Less: held for sale (925 ) 925 — — Total amortizable intangible assets at March 31, 2017 $ 43,649 $ (43,486 ) $ — $ 163 As of December 31, 2016: Amortizable intangible assets: Customer related $ 38,874 $ (38,822 ) $ (17 ) $ 35 Marketing related 3,336 (3,143 ) (138 ) 55 Technology related 4,068 (3,197 ) (751 ) 120 Subtotal 46,278 (45,162 ) (906 ) 210 Less: held for sale (1,704 ) 1,704 — — Total amortizable intangible assets at December 31, 2016 $ 44,574 $ (43,458 ) $ (906 ) $ 210 During the three months ended March 31, 2017 , there were no adverse changes in our long-lived assets, which would cause a need for an impairment analysis. Intangible assets decreased in the year ended December 31, 2016 primarily due to the full impairment of assets associated with the decision to wind down our Pet Health Monitoring segment and exit the Habits at Work business. We believe there is a remote possibility of recoverability of these intangible assets as we do not forecast positive cash flows for these businesses. Intangible assets are amortized over a period of two to ten years . For the three months ended March 31, 2017 and 2016 , we had an aggregate amortization expense of $47 thousand and $192 thousand , respectively, which was included in amortization expense in our condensed consolidated statements of operations. We estimate that we will have the following amortization expense for the future periods indicated below (in thousands): For the remaining nine months ending December 31, 2017 $ 105 For the year ending December 31, 2018 58 Total $ 163

Accrued Expenses and Other Curr

Accrued Expenses and Other Current Liabilities	3 Months Ended
	Mar. 31, 2017
Accrued Liabilities and Other Liabilities [Abstract]
Accrued Expenses and Other Current Liabilities	Accrued Expenses and Other Current Liabilities The components of our accrued expenses and other current liabilities are as follows: March 31, 2017 December 31, 2016 (In thousands) Accrued marketing $ 1,096 $ 1,121 Accrued cost of sales, including credit bureau costs 4,876 5,480 Accrued general and administrative expense and professional fees 1,613 2,190 Insurance premiums 367 360 Estimated liability for non-income business taxes — 94 Other 1,892 1,823 Total $ 9,844 $ 11,068

Accrued Payroll and Employee Be

Accrued Payroll and Employee Benefits	3 Months Ended
	Mar. 31, 2017
Payables and Accruals [Abstract]
Accrued Payroll and Employee Benefits	Accrued Payroll and Employee Benefits The components of our accrued payroll and employee benefits are as follows: March 31, December 31, 2017 2016 (In thousands) Accrued payroll $ 156 $ 1,131 Accrued benefits 1,672 1,685 Accrued severance 1,632 1,440 Total accrued payroll and employee benefits $ 3,460 $ 4,256 In the three months ended March 31, 2017 , we recorded $1.2 million of expense for severance and severance-related benefits for involuntary terminations, and we paid severance and severance-related benefits of $1.0 million . In the three months ended March 31, 2016 , we reduced severance expense by $176 thousand , and we paid severance and severance-related benefits of $1.6 million .

Commitments and Contingencies

Commitments and Contingencies	3 Months Ended
	Mar. 31, 2017
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies Leases We have entered into long-term operating lease agreements for office space and capital leases for fixed assets. The minimum fixed commitments related to all non-cancellable leases are as follows: Operating Capital (In thousands) For the remaining nine months ending December 31, 2017 $ 2,303 $ 416 For the years ending December 31: 2018 3,394 550 2019 1,472 401 2020 109 21 2021 93 7 2022 — — Total minimum lease payments $ 7,371 1,395 Less: amount representing interest (194 ) Present value of minimum lease payments 1,201 Less: current obligation (450 ) Long-term obligations under capital lease $ 751 During the three months ended March 31, 2017 , we did not enter into any new capital lease arrangements. During the three months ended March 31, 2016 , we entered into additional capital lease agreements for approximately $137 thousand . We recorded the lease liability at the fair market value of the underlying assets in our condensed consolidated balance sheets. Rental expenses included in general and administrative expenses for the three months ended March 31, 2017 and 2016 were $743 thousand and $712 thousand , respectively. Legal Proceedings In the normal course of business, we may become involved in various legal proceedings. Except as stated below, we know of no pending or threatened legal proceedings to which we are or will be a party that, if successful, would result in a material adverse change in our business or financial condition. In July 2012, the Consumer Financial Protection Bureau (“CFPB”) served a Civil Investigative Demand on Intersections Inc. with respect to its billing practices for identity protection and credit monitoring products sold and enrolled through depositary customers. An action was filed on July 1, 2015 in the United States District Court for the Eastern District of Virginia, Alexandria Division, and a Stipulated Final Judgment and Order (the “Order”) concurrently entered, entitled Consumer Financial Protection Bureau v. Intersections Inc. Without admitting or denying the allegations in the complaint, we agreed to implement a satisfactory compliance plan to comply with the Order and to provide a progress update. We paid a civil monetary penalty of $1.2 million in 2015, and in the year ended December 31, 2016, we paid $63 thousand to 661 customers who had not previously received refunds for periods where the full benefit of the service was not delivered. Intersections also submitted an amended compliance plan to the CFPB, to which it responded with no objections on February 1, 2017. In January 2013, the Office of the West Virginia Attorney General (“WVAG”) served Intersections Insurance Services Inc. (“IISI”) with a complaint that the WVAG had filed in the Circuit Court of Mason County, West Virginia on October 2, 2012. The complaint alleges violations of West Virginia consumer protection laws based on the marketing of unspecified products. IISI filed a motion for a more definite statement, which was denied by the court in December, 2013. On January 21, 2014, IISI filed an answer to the complaint. An administrative conference occurred on May 26, 2016, for the purpose of development of scheduling order to manage the case through the beginning of a trial. A scheduling order is anticipated to be forthcoming within the three months ending June 30, 2017. On April 21, 2017, the West Virginia Court granted motion of the WVAG to add Intersections Inc. as a defendant in the complaint and issued an order denying our motion for summary judgment. On March 27, 2017, Jeff Noce, a former employee of our i4c subsidiary, served a Complaint, filed in the Circuit Court of Fairfax County, Virginia against i4c Innovations LLC and Intersections Inc. The Complaint alleges a dispute regarding the employment and termination of Mr. Noce. We believe the allegations in the Complaint are without merit and intend to vigorously defend this matter. For information regarding our policy for analyzing legal proceedings, please see “Contingent Liabilities” in Note 2. As of March 31, 2017 , we do not have any significant liabilities accrued for any of the legal proceedings mentioned above. We believe based on information currently available that the amount, if any, accrued for the above contingencies is adequate. However, legal proceedings are inherently unpredictable and, although we believe that accruals are adequate and we intend to vigorously defend ourselves against such matters, unfavorable resolution could occur, which could have a material effect in our condensed consolidated financial statements, taken as a whole. Other We may have indirect tax obligations in state and other jurisdictions. The following table summarizes the non-income business tax liability activity during the three months ended March 31, 2017 and 2016 (in thousands): Non-Income Business Tax Liability 2017 2016 Balance at December 31 $ 94 $ 3,427 Adjustments to existing liabilities — 54 Payments (94 ) (21 ) Balance at March 31 $ — $ 3,460 We continue to correspond with the applicable authorities in an effort toward resolution of our ongoing audits using a variety of settlement options including, but not limited to, voluntary disclosures, negotiation and standard appeals process, and we may adjust the liability at such time. Additionally, we continue to analyze what other obligations, if any, we have to other state taxing authorities. We are currently under audit by a state for indirect taxes. The audit is ongoing and no assessment has been received by the Company, however, we estimate there is more than a remote possibility that the audit may result in a liability. Due to the unique facts and circumstances of this matter, we are unable to provide a reasonable estimate of the liability, if any, that may result from this audit. We believe it is reasonably possible that other states may approach us or that the scope of the taxable base in any state may also increase. However, it is not possible to predict the potential amount of future payments due to the unique facts and circumstances involved. In the three months ended March 31, 2017 , we entered into contracts, pursuant to which we agreed to minimum, non-refundable installment payments totaling approximately $886 thousand , payable in monthly and yearly installments through December 31, 2018 . These amounts are expensed on a pro-rata basis and are recorded in cost of revenue and general and administrative expenses in our condensed consolidated statements of operations. For additional information on other minimum, non-refundable contracts, please see Note 19 to the consolidated financial statements contained in our most recent Annual Report on Form 10-K.

Other Long-Term Liabilities

Other Long-Term Liabilities	3 Months Ended
	Mar. 31, 2017
Other Liabilities Disclosure [Abstract]
Other Long-Term Liabilities	Other Long-Term Liabilities The components of our other long-term liabilities are as follows: March 31, December 31, (In thousands) Deferred rent $ 1,750 $ 1,850 Uncertain tax positions, interest and penalties not recognized 1,602 1,582 Accrued general and administrative expenses — 4 Total other long-term liabilities $ 3,352 $ 3,436

Debt and Other Financing

Debt and Other Financing	3 Months Ended
	Mar. 31, 2017
Debt Disclosure [Abstract]
Debt and Other Financing	Debt and Other Financing On March 21, 2016, we and our subsidiaries entered into the Prior Credit Agreement with Crystal Financial SPV LLC. In connection with the Prior Credit Agreement, we and our subsidiaries also entered into a security agreement, a pledge and security agreement, an intellectual property security agreement and other related documents. The Prior Credit Agreement provided for a $20.0 million term loan, which was fully funded at closing, with a maturity date of March 21, 2019 unless the facility is otherwise terminated pursuant to the terms of the Prior Credit Agreement. We invested $15.0 million of the net proceeds at closing in our i4c subsidiary and for general corporate purposes. The remaining net proceeds were used for general corporate purposes of our other businesses. The Prior Credit Agreement allowed for the orderly wind down of our Pet Health Monitoring segment and the exit of our Bail Bonds Industry Solutions segment and the Habits at Work businesses. Amounts borrowed under the Prior Credit Agreement bear interest at the greater of LIBOR plus 10% per annum or 10.5% per annum. Interest is payable monthly. The aggregate principal amount of the term loans outstanding must be repaid quarterly starting September 30, 2017 and on the last day of each fiscal quarter thereafter in the quarterly amount of $1.4 million . Certain income tax refunds specified in the Prior Credit Agreement, if agreed upon subsequent to June 30, 2017, must be used to repay principal in the quarter in which we receive them and will be applied to the scheduled quarterly principal payment for that quarter. The Prior Credit Agreement also requires the prepayment of the aggregate principal amount outstanding in an amount equal to 50% of our excess cash flow (as defined in the Prior Credit Agreement) for each fiscal year commencing with the fiscal year ending December 31, 2017 and continuing thereafter. Certain other events defined in the Prior Credit Agreement require prepayment of the aggregate principal amount of the term loan, including all or a portion of proceeds received from asset dispositions (except for proceeds from the sale of assets in our i4c subsidiary of up to $2.2 million ), casualty events, extraordinary receipts, and equity issuances. In addition, we are permitted to invest up to an additional $2.2 million in our i4c subsidiary to complete the wind-down, which is expected to be completed by June 30, 2017 (or such later date as the Administrative Agent may permit). Once amounts borrowed have been paid or prepaid, they may not be reborrowed. The Prior Credit Agreement contains certain customary covenants, including among other things covenants that limit or restrict the following: the incurrence of liens; the making of investments including a prohibition of any capital contributions to our subsidiary i4c other than from the proceeds of the term loan made on the closing date and fair and reasonable allocation of overhead and administrative expenses; the incurrence of certain indebtedness; mergers, dissolutions, liquidations, or consolidations; acquisitions (other than certain permitted acquisitions); sales of substantially all of our or any of our subsidiaries’ assets, except for the exiting of the aforementioned businesses; the declaration of certain dividends or distributions; transactions with affiliates (other than parties to the Prior Credit Agreement) other than on fair and reasonable terms; and the formation or acquisition of any direct or indirect domestic or first-tier foreign subsidiary unless such subsidiary becomes guarantor and enter into certain security documents. The Prior Credit Agreement requires us to maintain at all times a minimum cash on hand amount, as defined in the Prior Credit Agreement, of at least 25% of the total amount outstanding under the term loan until June 30, 2017 and 40% of the total amount outstanding under the term loan subsequent to June 30, 2017. The Prior Credit Agreement also requires us to maintain on a quarterly basis a maximum churn (defined as (i) the sum of subscribers who have discontinued the provision of services provided under certain of our customer’s agreements as of the end of any fiscal month divided by (ii) the aggregate total number of all active subscribers under that certain customer agreement as of the first day of such fiscal month, expressed as a percentage) of 1.875% . Further, if our rights to provide services to subscribers under our agreements with Bank of America cease as a result of Bank of America transferring the provision of such services or using a different service provider and such cessation results in greater than a 20% decline in our consolidated revenue, a covenant violation exists under the Prior Credit Agreement. We are also required to maintain compliance on a quarterly basis with specified minimum consolidated EBITDA (as defined in the Prior Credit Agreement and adjusted for certain non-cash, non-recurring and other items, and up to $4.3 million of non-recurring charges incurred in the wind-down events). As of March 31, 2017, we were in compliance with all such covenants. As of March 31, 2017 , $13.4 million was outstanding under the Prior Credit Agreement, which was presented net of unamortized debt issuance costs of $1.0 million in our condensed consolidated balance sheets in accordance with U.S. GAAP. As of March 31, 2017 , $3.6 million , net, was classified as short-term, which included the minimum maturities as well as our estimated required prepayments, as described above. Subsequent to March 31, 2017, we refinanced our existing senior secured indebtedness under the Prior Credit Agreement with a new $20.0 million term loan facility, which was fully funded at closing, with PEAK6 Investments, L.P. ("New Credit Agreement"). Under the New Credit Agreement, minimum required maturities are as follows (in thousands): For the remaining nine months ending December 31, 2017 $ — For the years ending December 31: 2018 — 2019 1,250 2020 5,000 2021 13,750 Total outstanding $ 20,000 For additional information on the New Credit Agreement, please see Note 21.

Income Taxes

Income Taxes	3 Months Ended
	Mar. 31, 2017
Income Tax Disclosure [Abstract]
Income Taxes	Income Taxes Our consolidated effective tax rate for the three months ended March 31, 2017 and 2016 was 0.2% and (0.2)% , respectively. The rates remained relatively flat due to the continued valuation allowance. We continued to evaluate all significant available positive and negative evidence including, but not limited to, our three-year cumulative loss, as adjusted for permanent items; insufficient sources of taxable income in prior carryback periods in order to utilize all of the existing definite-lived net deferred tax assets; unavailability of prudent and feasible tax-planning strategies; negative adjustments to our projected taxable income; and scheduling of the future reversals of existing temporary differences. As a result, we were not able to recognize a net tax benefit associated with our pre-tax loss in the three months ended March 31, 2017, as there has been no change to the conclusion from the year ended December 31, 2016 that it was more likely than not that we would not generate sufficient taxable income in the foreseeable future to realize our net deferred tax assets. The amount of deferred tax assets considered realizable as of March 31, 2017 could be adjusted if facts and circumstances in future reporting periods change, including, but not limited to, generating sufficient future taxable income in the carryforward periods. If certain substantial changes in the entity’s ownership were to occur, there would be an annual limitation on the amount of the carryforwards that can be utilized in the future. The remaining deferred tax liability as of March 31, 2017 relates to an indefinite-lived intangible. There were no material changes to our uncertain tax positions during the three months ended March 31, 2017 or 2016 .

Stockholders' Equity

Stockholders' Equity	3 Months Ended
	Mar. 31, 2017
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]
Stockholders' Equity	Stockholders’ Equity Share Based Compensation We currently issue equity and equity-based awards under the 2014 Stock Incentive Plan (the “Plan”), and we have three inactive stock incentive plans: the 1999 Stock Option Plan, the 2004 Stock Option Plan and the 2006 Stock Incentive Plan. As of March 31, 2017 , we have 2.5 million shares of common stock available for future grants of awards under the Plan, and awards for approximately 3.2 million shares are outstanding under all of our active and inactive plans. In April 2017, our Board of Directors approved, and recommended that our stockholders approve, a second amendment to the 2014 Plan to increase the number of shares authorized and reserved for issuance thereunder by 4.0 million shares, from 5.5 million shares to 9.5 million shares. We are seeking stockholder approval of this amendment at our Annual Meeting of Stockholders scheduled to be held on May 31, 2017. If approved by our stockholders, the proposed amendment will automatically become effective upon approval. Individual awards under these plans may take the form of incentive stock options, nonqualified stock options, stock appreciation rights, restricted stock awards and/or restricted stock units. Stock Options Total share based compensation expense recognized for stock options, which is included in general and administrative expenses in our condensed consolidated statements of operations, for the three months ended March 31, 2017 was $34 thousand . There was no share based compensation expense recognized for stock options in the three months ended March 31, 2016 . The following table summarizes our stock option activity during the three months ended March 31, 2017 : Number of Weighted-Average Aggregate Intrinsic Value Weighted-Average (In thousands) (In years) Outstanding at December 31, 2016 861,366 $ 3.99 Granted — $ — Canceled (8,000) $ 9.90 Outstanding at March 31, 2017 853,366 $ 3.94 $ 815 5.32 Exercisable at March 31, 2017 474,366 $ 5.25 $ 163 2.21 There were no options granted or exercised during the three months ended March 31, 2017 or 2016 . As of March 31, 2017 , there was $241 thousand of total unrecognized compensation cost related to unvested stock option arrangements granted under the Plan. That cost is expected to be recognized over a weighted-average period of 1.8 years. Restricted Stock Units and Restricted Stock Awards Total share based compensation expense recognized for restricted stock units and restricted stock awards (together, “RSUs”), which is included in general and administrative expense in our condensed consolidated statements of operations, for the three months ended March 31, 2017 and 2016 was $1.2 million and $850 thousand , respectively. The following table summarizes the activity of our RSUs during the three months ended March 31, 2017 : Number of Weighted-Average Outstanding at December 31, 2016 3,363,946 $ 2.78 Granted 761,642 $ 3.99 Canceled (1) (1,532,278) $ 2.45 Vested (256,106) $ 3.28 Outstanding at March 31, 2017 2,337,204 $ 3.33 ____________________ (1) Includes shares net-settled to cover statutory employee taxes related to the vesting of restricted stock awards, which increased treasury shares by 8 thousand in the three months ended March 31, 2017 . As of March 31, 2017 , there was $6.1 million of total unrecognized compensation cost related to unvested RSUs granted under the plans. That cost is expected to be recognized over a weighted-average period of 2.4 years. Other In addition to the stock options and RSUs, we determined the majority of the earn-out provisions in the business we acquired in March 2015 from Habits at Work to be share based compensation expense. In the three months ended March 31, 2017 , we reduced share based compensation expense by $57 thousand due to actual Habits at Work performance being lower than forecasted. In the three months ended March 31, 2016 , we recorded share based compensation expense of $305 thousand , which is included in general and administrative expenses in our condensed consolidated financial statements. Due to the exit of the Habits at Work business, there is no remaining unrecognized compensation expense. As a result of shares withheld for tax purposes on the vesting of a restricted stock award, we increased our treasury shares by 8 thousand in the three months ended March 31, 2017 . Under the Prior Credit Agreement, we were prohibited from declaring and paying ordinary cash or stock dividends or repurchasing any shares of common stock. For additional information, please see Note 21.

Related Party Transactions

Related Party Transactions	3 Months Ended
	Mar. 31, 2017
Related Party Transactions [Abstract]
Related Party Transactions	Related Party Transactions Digital Matrix Systems, Inc . – The chief executive officer and president of Digital Matrix Systems, Inc. (“DMS”) serves as one of our board members. We have service agreements with DMS for monitoring credit on a daily and quarterly basis, along with certain credit analysis services and application development. In connection with these agreements, we paid monthly installments totaling $216 thousand in each of the three month periods ended March 31, 2017 and 2016. These amounts are included within cost of revenue and general and administrative expenses in our condensed consolidated statements of operations. As of March 31, 2017 and December 31, 2016 , we owed $70 thousand to DMS under this agreement. In September 2016 and February 2017, we entered into data services agreements with DMS, under which DMS will provide us application development services. In the three months ended March 31, 2017 , we paid $430 thousand for the development, implementation, and monthly service fees related to the current agreements. As of March 31, 2017 and December 31, 2016, we owed $185 thousand and $92 thousand , respectively, to DMS under the current agreements. Loeb Partners Corporation – In connection with the closing of the Prior Credit Agreement, we paid $553 thousand in advisory fees in the three months ended March 31, 2016 to Loeb Partners Corporation. Loeb Partners Corporation is an affiliate of Loeb Holding Corporation. One of the members of our Board of Directors is the beneficial owner of a majority of the voting stock of Loeb Holding Corporation, and is the Chairman and Chief Executive Officer of Loeb Partners Corporation.

Segment and Geographic Informat

Segment and Geographic Information	3 Months Ended
	Mar. 31, 2017
Segment Reporting [Abstract]
Segment and Geographic Information	Segment and Geographic Information Our products and services were grouped into four reportable segments during the three months ended March 31, 2017 and 2016: Personal Information Services, Insurance and Other Consumer Services, Pet Health Monitoring and Bail Bonds Industry Solutions. In December 2016, we ceased primary operations in the Pet Health Monitoring segment, and in January 2017, we sold the business comprising the Bail Bonds Industry Solutions segment. Corporate headquarter office transactions including, but not limited to, payroll, share based compensation and other expenses related to our Chairman and non-employee Board of Directors are reported in our Corporate business unit. Our Personal Information Services segment offers identity theft and privacy protection as well as credit monitoring services for consumers to understand, monitor, manage and protect their personal information and privacy. Our Insurance and Other Consumer Services segment includes our insurance and other membership products and services. The following table sets forth segment information for the three months ended March 31, 2017 and 2016 : Personal Information Services Insurance and Other Consumer Services Pet Health Monitoring Bail Bonds Industry Solutions Corporate Consolidated (in thousands) Three months ended March 31, 2017 Revenue $ 38,610 $ 1,657 $ — $ 182 $ — $ 40,449 Depreciation 1,255 32 3 — 10 1,300 Amortization 47 — — — — 47 (Loss) income from operations (2,738 ) 378 (598 ) (46 ) (1,250 ) (4,254 ) (Loss) income before income taxes (3,296 ) 378 (598 ) (46 ) (1,250 ) (4,812 ) Three months ended March 31, 2016 Revenue $ 42,479 $ 2,661 $ 15 $ 493 $ — $ 45,648 Depreciation 1,154 53 407 20 23 1,657 Amortization 46 128 18 — — 192 Income (loss) from operations 4,075 (258 ) (5,132 ) (98 ) (2,518 ) (3,931 ) Income (loss) before income taxes 3,859 (258 ) (5,129 ) (98 ) (2,633 ) (4,259 ) In conjunction with our singular refocus on our identity and privacy protection services, we changed our policy of allocating general and administrative expenses from our Corporate business unit into our other segments, which resulted in a change in our measurement of segment profit and loss. Beginning in 2017, we directly charge our Personal Information Services segment for the majority of general and administrative expenses including executive, legal, human resources, finance and internal audit expenses. We have elected not to recast our condensed consolidated financial statements for the three months ended March 31, 2016. The change in measurement would have had the approximate effects of a $2.0 million increase in loss from operations in our Personal Information Services segment, a $1.5 million decrease in loss from operations in our Corporate business unit and insignificant changes in our other segments for the three months ended March 31, 2016. The following table sets forth segment information as of March 31, 2017 and December 31, 2016 : As of March 31, 2017 As of December 31, 2016 Property and Equipment, net Total Assets Property and Equipment, net Total Assets (in thousands) Segment: Personal Information Services $ 10,344 $ 35,147 $ 10,391 $ 36,123 Insurance and Other Consumer Services 92 10,827 123 11,092 Pet Health Monitoring 17 396 21 492 Bail Bonds Industry Solutions — — 247 137 Corporate — 854 76 5,013 Subtotal 10,453 47,224 10,858 52,857 Less: held for sale — — (247 ) — Consolidated $ 10,453 $ 47,224 $ 10,611 $ 52,857 For additional information on assets held for sale, please see Note 4. We generated revenue in the following geographic areas: United States Canada Consolidated (in thousands) Revenue: For the three months ended March 31, 2017 $ 37,390 $ 3,059 $ 40,449 For the three months ended March 31, 2016 $ 42,627 $ 3,021 $ 45,648

Subsequent Events

Subsequent Events	3 Months Ended
	Mar. 31, 2017
Subsequent Events [Abstract]
Subsequent Events	Subsequent Events On April 20, 2017, we refinanced our existing senior secured indebtedness under the Prior Credit Agreement with a new $20.0 million term loan facility ("New Credit Agreement"), which was fully funded at closing, with PEAK6 Investments, L.P. ("PEAK6 Investments"). The New Credit Agreement extends the maturity date, reduces and defers mandatory quarterly principal payments, and carries a lower interest rate compared to the Prior Credit Agreement. The maturity date of the New Credit Agreement is April 20, 2021 with quarterly principal payments of $1.3 million commencing on September 30, 2019. The initial interest rate is 9.486% per annum, to be adjusted annually on March 31 to 7.75% plus 1 year LIBOR. We used approximately $13.9 million of the net proceeds from the New Credit Agreement to repay in full the aggregate principal amount outstanding under the Prior Credit Agreement and to pay related interest and prepayment penalties, transaction fees and expenses. We expect to use the remainder of the proceeds from the New Credit Agreement for general corporate purposes, including to accelerate both subscriber acquisition and product development. In connection with the New Credit Agreement, PEAK6 Investments purchased, for an aggregate purchase price of $1.5 million in cash, a warrant (the "Warrant") to purchase an aggregate of 1.5 million shares of our common stock at an exercise price of $5.00 per share. Additionally, in connection with the New Credit Agreement, we used the proceeds from the sale of the Warrant to repurchase approximately 419 thousand shares of our common stock, pursuant to a redemption agreement from PEAK6 Capital Management LLC at a price of $3.60 per share, for an aggregate repurchase price of approximately $1.5 million . PEAK6 Capital Management LLC is an affiliate of PEAK6 Investments. For additional information on the New Credit Agreement, please see "Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources" below.

Basis of Presentation and Sum27

Basis of Presentation and Summary of Significant Accounting Policies (Policies)	3 Months Ended
	Mar. 31, 2017
Accounting Policies [Abstract]
Basis of Presentation and Consolidation	The accompanying unaudited condensed consolidated financial statements have been prepared by us in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”) and applicable rules and regulations of the Securities and Exchange Commission, and in management’s opinion reflect all normal and recurring adjustments necessary for a fair presentation of results of operations, financial position and cash flows for the periods presented. They include the accounts of the Company and our subsidiaries. In conjunction with our singular refocus on our identity and privacy protection services, we changed our policy of allocating general and administrative expenses from our Corporate business unit into our other segments, which resulted in a change in our measurement of segment profit and loss. Beginning in 2017, we directly charge our Personal Information Services segment for the majority of general and administrative expenses including executive, legal, human resources, finance and internal audit expenses. We have elected not to recast our condensed consolidated financial statements for the three months ended March 31, 2016. For information on the effects of the change in measurement, please see "Item 2. — Management’s Discussion and Analysis of Financial Condition and Results of Operations." Our decision to consolidate an entity is based on our assessment that we have a controlling financial interest in such entity. All intercompany transactions have been eliminated from the condensed consolidated statements of operations. The condensed consolidated results of operations for the interim periods are not necessarily indicative of results for the full year. These condensed consolidated financial statements do not include all the information or notes necessary for a complete presentation and, accordingly, should be read in conjunction with our audited consolidated financial statements and accompanying notes for the year ended December 31, 2016 , as filed in our Annual Report on Form 10-K.
Use of Estimates	The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.
Restricted Cash	We classify cash as restricted when the cash is unavailable for withdrawal or usage for general operations. Our restricted cash represents cash collateral to one commercial bank for corporate credit cards. Restricted cash is included in prepaid expenses and other current assets in our condensed consolidated balance sheets.
Revenue Recognition	We recognize revenue on 1) identity theft protection services, 2) insurance services and 3) other monthly membership products and transaction services. Our products and services are offered to consumers principally on a monthly subscription basis. Subscription fees billed by our clients are generally billed directly to the subscriber’s credit card, mortgage bill or demand deposit accounts. Subscription fees billed by us are generally billed directly to the subscriber’s credit card except for arrangements under which subscription fees are paid to us by our clients on behalf of the subscriber. The prices to subscribers of various configurations of our products and services range generally from $4.99 to $25.00 per month. As a means of allowing customers to become familiar with our services, our subscriptions periodically may be offered with trial, delayed billing or guaranteed refund periods. No revenues are recognized until applicable trial periods are completed. Identity Theft Protection Services We recognize revenue from our services when: a) persuasive evidence of an arrangement exists as we maintain signed contracts with all of our clients and paper and electronic confirmations with individual purchasers, b) delivery has occurred, c) the seller’s price to the buyer is fixed as sales are generally based on contract or list prices and payments from organizations are collected within 30 days with no significant write-offs, and d) collectability is reasonably assured as individual customers pay by credit card which has limited our risk of non-collection. Revenue for monthly subscriptions is recognized in the month the subscription fee is earned. We also generate revenue through a collaborative arrangement, which involves joint marketing and servicing activities. We recognize our share of revenues and expenses from this arrangement. Revenue for annual subscription fees must be deferred if the subscriber has the right to cancel the service and the service is earned over the year. Annual subscriptions include subscribers with full refund provisions at any time during the subscription period and pro-rata refund provisions. Revenue related to annual subscriptions with full refund provisions is recognized on the expiration of these refund provisions. Revenue related to annual subscribers with pro-rata provisions is recognized based on a pro-rata share of revenue earned. An allowance for discretionary subscription refunds is established based on our historical experience. For subscriptions with refund provisions whereby only the prorated subscription fee is refunded upon cancellation by the subscriber, deferred subscription fees are recorded when billed and amortized as subscription fee revenue on a straight-line basis over the subscription period, generally one year. We record revenue on a gross basis in the amount that we bill the subscriber when our arrangements provide for us to serve as the primary obligor in the transaction, we have latitude in establishing price and we bear the credit risk for the amount billed to the subscriber. We also provide services for which certain clients are the primary obligors directly to their customers. We record revenue in the amount that we bill certain clients, and not the amount billed to their customers, when our client is the primary obligor, establishes the price to the customer and bears the credit risk. Revenue from these arrangements is recognized on a monthly basis when earned, which is at the time we provide the service. Insurance Services We recognize revenue from our services when: a) persuasive evidence of an arrangement exists as we maintain paper and electronic confirmations with individual purchasers, b) delivery has occurred, c) the seller’s price to the buyer is fixed as the price of the product is agreed to by the customer as a condition of the sales transaction which established the sales arrangement, and d) collectability is reasonably assured as evidenced by our collection of revenue through the monthly mortgage payments of our customers or through checking account debits to our customers’ accounts. Revenues from insurance contracts are recognized when earned. For insurance products, we record revenue on a net basis as we perform as an agent or broker for the insurance products without assuming the risks of ownership of the insurance products. We participate in agency relationships with insurance carriers that underwrite insurance products offered by us. Accordingly, insurance premiums collected from customers and remitted to insurance carriers are excluded from our revenues and operating expenses. Insurance premiums collected but not remitted to insurance carriers as of March 31, 2017 and December 31, 2016 totaled $367 thousand and $360 thousand , respectively, and are included in accrued expenses and other current liabilities in our condensed consolidated balance sheets. Other Membership Products and Transaction Services For other membership products, we record revenue on a gross basis as we serve as the primary obligor in the transactions, have latitude in establishing price and bear credit risk for the amount billed to the subscriber. Consulting services are offered to customers primarily on a fixed fee, retainer or commission basis. We recognize revenue from our consulting services when: a) persuasive evidence of an arrangement exists as we maintain contracts or electronic communication documenting the agreement, b) performance has occurred, c) the seller’s price to the buyer is fixed as the price of the services is agreed to by the customer as a condition of the sales transaction which established the sales arrangement, and d) collectability is reasonably assured as evidenced through a strong history of payment by our customers with no significant write-offs. We record revenue on a gross basis in the amount that we bill the customer when our arrangements provide for us to serve as the primary obligor in the transaction, we have latitude in establishing price and we bear credit risk for the amount billed to the customer. We record the net amount as commissions earned if we do not serve as the primary obligor and do not have latitude in establishing prices.
Goodwill, Identifiable Intangibles and Other Long-Lived Assets	We record, as goodwill, the excess of the purchase price over the fair value of the identifiable net assets acquired in purchase transactions. We review our goodwill for impairment annually, as of October 31, or more frequently if indicators of impairment exist. As required by U.S. GAAP, goodwill is reflected as an asset in our Personal Information Services and Insurance and Other Consumer Services segments’ balance sheets, resulting from our acquisitions of Health at Work Wellness Actuaries LLC (“Habits at Work”) and White Sky, Inc. (“White Sky”) in 2015 as well as our prior acquisition of IISI Insurance Services Inc. (“IISI”), formerly known as Intersections Insurance Services Inc., in 2006. On January 1, 2017, we prospectively adopted ASU 2017-04, " Intangibles—Goodwill and Other ." In evaluating whether indicators of impairment exist, an initial assessment of qualitative factors to determine whether it is necessary to perform the goodwill impairment test can be utilized (commonly referred to as the step zero approach). For reporting units in which the qualitative assessment concludes it is more likely than not that the fair value is more than its carrying value, the guidance eliminates the requirement to perform further goodwill impairment testing. For those reporting units where a significant change or event occurs, and where potential impairment indicators exist, we perform the quantitative assessment to test goodwill for impairment. A significant amount of judgment is involved in determining if an indicator of impairment has occurred. Such indicators may include, among others (a) a significant decline in our expected future cash flows; (b) a sustained, significant decline in our stock price and market capitalization; (c) a significant adverse change in legal factors or in the business climate; (d) unanticipated competition; (e) the testing for recoverability of a significant asset group within a reporting unit; and (f) slower growth rates. Any adverse change in these factors could have a significant impact on the recoverability of these assets and could have a material impact in our consolidated financial statements. The quantitative assessment is a comparison of each reporting unit’s fair value to its carrying value. We estimate fair value using the best information available, using a combined income approach (discounted cash flow) and market based approach. The income approach measures the value of the reporting units by the present values of its economic benefits. These benefits can include revenue and cost savings. The market based approach measures the value of an entity through an analysis of recent sales or offerings of comparable companies and using revenue and other multiples of comparable companies as a reasonable basis to estimate our implied multiples. Value indications are developed by discounting expected cash flows to their present value at a rate of return that incorporates the risk-free rate for use of funds, trends within the industry, and risks associated with particular investments of similar type and quality as of the valuation date. In addition, we consider the uncertainty of realizing the projected cash flows in the analysis. The estimated fair values of our reporting units are dependent on several significant assumptions, including our earnings projections, and cost of capital (discount rate). The projections use management’s best estimates of economic and market conditions over the projected period including business plans, growth rates in sales, costs, and estimates of future expected changes in operating margins and cash expenditures. Other significant estimates and assumptions include terminal value growth rates, estimates of future capital expenditures, changes in future working capital requirements and overhead cost allocation, based on each reporting unit’s relative benefit received from the functions that reside in our Corporate business unit. We perform a detailed analysis of our Corporate overhead costs for purposes of establishing the overhead allocation baseline for the projection period. Overhead allocation methods include, but are not limited to, the percentage of the payroll within each reporting unit, allocation of existing support function costs based on estimated usage by the reporting units, and vendor specific costs incurred by Corporate that can be reasonably attributed to a particular reporting unit. These allocations are adjusted over the projected period in our discounted cash flow analysis based on the forecasted changing relative needs of the reporting units. Throughout the forecast period, the majority of Corporate’s total overhead expenses are allocated to our Personal Information Services reporting unit. We believe this overhead allocation method fairly allocates costs to each reporting unit, and we will continue to review, and possibly refine, these allocation methods as our businesses grow and mature. There are inherent uncertainties related to these factors and management’s judgment in applying each to the analysis of the recoverability of goodwill. We estimate fair value giving consideration to both the income and market approaches. Consideration is given to the line of business and operating performance of the entities being valued relative to those of actual transactions, potentially subject to corresponding economic, environmental, and political factors considered to be reasonable investment alternatives. If the estimated fair value of a reporting unit exceeds its carrying value, goodwill of the reporting unit is not impaired. If the carrying value of a reporting unit exceeds its estimated fair value, then a goodwill impairment loss is recognized for the amount that the carrying value of the reporting unit (including goodwill) exceeds its fair value, limited to the total amount of goodwill allocated to that reporting unit. As of March 31, 2017 , goodwill of $347 thousand resided in our Insurance and Other Consumer Services reporting unit and goodwill of $9.4 million resided in our Personal Information Services reporting unit. There is no goodwill remaining in our other reporting units. For additional information, please see Note 11. We review long-lived assets, including finite-lived intangible assets, property and equipment and other long-term assets, for impairment whenever events or changes in circumstances indicate that the carrying amounts of the assets may not be fully recoverable. Significant judgments in this area involve determining whether a triggering event has occurred and determining the future cash flows for assets involved. In conducting our analysis, we would compare the undiscounted cash flows expected to be generated from the long-lived assets to the related net book values. If the undiscounted cash flows exceed the net book value, the long-lived assets are considered not to be impaired. If the net book value exceeds the undiscounted cash flows, an impairment charge is measured and recognized. An impairment charge is measured as the difference between the net book value and the fair value of the long-lived assets. Fair value is estimated by discounting the future cash flows associated with these assets. Intangible assets subject to amortization may include customer, marketing and technology related intangibles, as well as trademarks. Such intangible assets, excluding customer related intangibles, are amortized on a straight-line basis over their estimated useful lives, which are generally two to ten years. Customer related intangible assets are amortized on either a straight-line or accelerated basis, depending upon the pattern in which the economic benefits of the intangible asset are consumed or otherwise used up.
Debt Issuance Costs	Debt issuance costs are capitalized and amortized to interest expense using the effective interest method over the life of the related debt agreements. The effective interest rate applied to the amortization is reviewed periodically and may change if actual principal repayments of the term loan differ from estimates. In accordance with U.S. GAAP, short-term and long-term debt are presented net of the unamortized debt issuance costs in our condensed consolidated balance sheets.
Classification of Debt	Classification of Debt In March 2016, we and our subsidiaries entered into a credit agreement with Crystal Financial SPV LLC, which was amended in December 2016 and February 2017 ("Prior Credit Agreement"). Pursuant to the Prior Credit Agreement, we were required to make certain prepayments on our term loan with Crystal Financial SPV LLC in addition to scheduled quarterly repayments, including but not limited to proceeds received from certain tax refunds, asset dispositions, extraordinary receipts, excess cash flows (as defined in the Prior Credit Agreement) and equity issuances. Scheduled quarterly repayments and estimated prepayments that we expect to remit in the next twelve months are classified as the current portion of long-term debt in our consolidated financial statements, net of unamortized debt issuance costs to be amortized in the next twelve months based on the current effective interest rate applied.
Share Based Compensation	We currently issue equity and equity-based awards under the 2014 Stock Incentive Plan (the “Plan”). Individual awards under the 2014 Stock Incentive Plan may take the form of incentive stock options, nonqualified stock options, stock appreciation rights, restricted stock awards and/or restricted stock units. The Compensation Committee administers the Plan, and the grants are approved by either the Compensation Committee or by appropriate members of Management in accordance with authority delegated by the Compensation Committee. Restricted stock units in the Plan that have expired, terminated, or been canceled or forfeited are available for issuance or use in connection with future awards. We use the Black-Scholes option-pricing model to value all options and the straight-line method to amortize this fair value as compensation cost over the requisite service period. During the three months ended March 31, 2017, we did not grant stock options. The fair value of each option granted has been estimated as of the date of grant with the following weighted-average assumptions for the three months ended March 31, 2016. Expected Dividend Yield. Under the Prior Credit Agreement, we were prohibited from declaring and paying dividends and therefore, the dividend yield was zero. Expected Volatility. The expected volatility of options granted was estimated based upon our historical share price volatility based on the expected term of the underlying grants, or approximately 45%. Risk-free Interest Rate. The yield on actively traded non-inflation indexed U.S. Treasury notes was used to extrapolate an average risk-free interest rate based on the expected term of the underlying grants, or approximately 1.1%. Expected Term. The expected term of options granted was determined by considering employees’ historical exercise patterns, or approximately 4.8 years. We will continue to review our estimate in the future and adjust it, if necessary, due to changes in our historical exercises. In accordance with U.S. GAAP, we assess the probability that the performance conditions of any performance-based restricted stock units (“PBRSUs”) will be achieved and record share based compensation expense based on the probable outcome of that performance condition. Vesting of PBRSUs is dependent upon continued employment and achievement of defined performance goals for the year, which is based upon Adjusted EBITDA as defined and determined by the Compensation Committee of the Board of Directors. We recognize the share based compensation expense ratably over the implied service period. PBRSUs will vest no later than March 15 of the year after they are granted. We may make changes to our assessment of probability and therefore, adjust share based compensation expense accordingly throughout the vesting period. During the three months ended March 31, 2017, we did not grant PBRSUs.
Income Taxes	We account for income taxes under the applicable provisions of U.S. GAAP, which requires an asset and liability approach to financial accounting and reporting for income taxes. Deferred tax assets and liabilities are recognized for future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. In evaluating our ability to recover our deferred tax assets, we consider all available positive and negative evidence, including projected future taxable income and future reversal of existing deferred tax assets and liabilities, sufficient sources of taxable income in available carryback periods, tax-planning strategies, and historical results of recent operations. The assumptions about future taxable income require significant judgment and are consistent with the plans and estimates we are using to manage the underlying businesses. In evaluating the objective evidence that historical results provide, we consider three trailing years of cumulative operating income (loss). Valuation allowances are provided, if, based upon the weight of the available evidence, it is more likely than not that some or all of the deferred tax assets will not be realized. Changes in tax laws and rates may affect recorded deferred tax assets and liabilities and our effective tax rate in the future. Accounting for income taxes in interim periods provides that at the end of each interim period we are required to make our best estimate of the consolidated effective tax rate expected to be applicable for our full calendar year. The rate so determined shall be used in providing for income taxes on a consolidated current year-to-date basis. Further, the rate is reviewed, if necessary, as of the end of each successive interim period during the year to our best estimate of our annual effective tax rate. In addition to the amount of tax resulting from applying the estimated annual effective tax rate to income from operations before income taxes, we may include certain items treated as discrete events to arrive at an estimated overall tax amount. We believe that our tax positions comply with applicable tax law. As a matter of course, we may be audited by various taxing authorities and these audits may result in proposed assessments where the ultimate resolution may result in us owing additional taxes. U.S. GAAP addresses the determination of whether tax benefits claimed or expected to be claimed on a tax return should be recorded in the financial statements. We may recognize the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the financial statements from such a position should be measured based on the largest benefit that has a greater than fifty percent likelihood of being realized upon ultimate settlement. U.S. GAAP provides guidance on how an enterprise should determine whether a tax position is effectively settled for the purpose of recognizing previously unrecognized tax benefits. Our income tax expense and liability and/or receivable, deferred tax assets and liabilities, and liabilities for uncertain tax benefits reflect management’s best assessment of estimated current and future taxes to be paid or received. Significant judgments and estimates are required in determining the consolidated income tax expense.
Contingent Liabilities	We may become involved in litigation or other financial claims as a result of our normal business operations. We periodically analyze currently available information and make a determination of the probability of loss and provide a range of possible loss when we believe that sufficient and appropriate information is available. We accrue a liability for those contingencies where the incurrence of a loss is probable and the amount can be reasonably estimated. If a loss is probable and a range of amounts can be reasonably estimated but no amount within the range is a better estimate than any other amount in the range, then the minimum of the range is accrued. We do not accrue a liability when the likelihood that the liability has been incurred is believed to be probable but the amount cannot be reasonably estimated or when the likelihood that a liability has been incurred is believed to be only reasonably possible or remote. For contingencies where an unfavorable outcome is reasonably possible and the impact could potentially be material, we disclose the nature of the contingency and, where feasible, an estimate of the possible loss or range of loss.
Accounting Standards Updates	Standard Description Date of Adoption Application Effect on the Consolidated Financial Statements (or Other Significant Matters) ASU 2017-04, Intangibles— The primary amendments in this update simplify the subsequent measurement of goodwill by eliminating Step 2 from the goodwill impairment test. Under the amendments of this update, an entity should perform its annual, or interim, goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount. An entity should recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit's fair value. January 1, 2017 Prospective We early adopted this update to reduce the cost and complexity of our annual and interim goodwill impairment analyses. There was no material impact on our condensed consolidated financial statements. ASU 2014-09, Revenue from Contracts with Customers This update supersedes the revenue recognition requirements in Topic 605, Revenue Recognition, by creating a new Topic 606, Revenue from Contracts with Customers. The guidance in this update affects any entity that either enters into contracts with customers to transfer goods or services or enters into contracts for the trade of nonfinancial assets unless those contracts are within the scope of other standards. The core principle of the guidance is that an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. Additionally, various updates have been issued during 2015 and 2016 to clarify the guidance in Topic 606. January 1, 2018 1) Retrospec-tively to each prior reporting period presented or 2) retrospectively with the cumulative effect of initially applying these updates recognized at the date of initial application. We are currently in the planning stage and have not yet begun implementation of the new standard. We have not yet determined the potential impact on our consolidated financial statements or the method by which we will adopt the standard. ASU 2016-02, Leases The primary amendments in this update require the recognition of lease assets and lease liabilities on the balance sheet, as well as certain qualitative disclosures regarding leasing arrangements. January 1, 2019 Modified retrospective We are currently in the planning stage and have not yet begun implementation of the new standard. We have not yet determined the potential impact on our consolidated financial statements. ASU 2016-15, Statement of Cash Flows This update clarifies the guidance regarding the classification of operating, investing, and financing activities for certain types of cash receipts and payments. January 1, 2018 Retrospective We are currently in the process of evaluating the impact of adoption, if any, on our consolidated financial statements.

Assets and Liabilities Held f28

Assets and Liabilities Held for Sale (Tables)	3 Months Ended
	Mar. 31, 2017
Discontinued Operations and Disposal Groups [Abstract]
Disposal Groups, Including Discontinued Operations	The major classes of assets and liabilities held for sale related to Habits at Work and Captira in the condensed consolidated balance sheets consisted of the following: March 31, 2017 December 31, 2016 Assets of disposal group held for sale: Cash and cash equivalents $ — $ 321 Accounts receivable, net — 177 Prepaid expenses and other current assets 10 97 Property and equipment, net 67 247 Other assets 9 6 Write-down to fair value (86 ) (744 ) Total assets of disposal group held for sale $ — $ 104 Liabilities of disposal group held for sale: Accounts payable $ — $ 9 Accrued expenses and other current liabilities — 15 Accrued payroll and employee benefits — 80 Total liabilities of disposal group held for sale $ — $ 104

Loss Per Common Share (Tables)

Loss Per Common Share (Tables)	3 Months Ended
	Mar. 31, 2017
Earnings Per Share [Abstract]
Reconciliation of Basic Loss Per Common Share to Diluted Loss Per Common Share	A reconciliation of basic loss per common share to diluted loss per common share is as follows (in thousands, except per share data): Three Months Ended 2017 2016 Net loss—basic and diluted $ (4,802 ) $ (4,266 ) Weighted average common shares outstanding—basic 23,675 22,887 Dilutive effect of common stock equivalents — — Weighted average common shares outstanding—diluted 23,675 22,887 Net loss per common share—basic and diluted $ (0.20 ) $ (0.19 )

Prepaid Expenses and Other Cu30

Prepaid Expenses and Other Current Assets (Tables)	3 Months Ended
	Mar. 31, 2017
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]
Components of Prepaid Expenses and Other Current Assets	The components of our prepaid expenses and other current assets are as follows: March 31, December 31, (In thousands) Prepaid services $ 726 $ 873 Other prepaid contracts 2,456 2,300 Restricted cash 260 375 Other 217 316 Total $ 3,659 $ 3,864

Internally Developed Capitali31

Internally Developed Capitalized Software (Tables)	3 Months Ended
	Mar. 31, 2017
Property, Plant and Equipment [Line Items]
Summary of Internally Developed Capitalized Software	Activity in our internally developed capitalized software during the three months ended March 31, 2017 and 2016 was as follows (in thousands): Gross Carrying Accumulated Net Carrying Balance at December 31, 2016 $ 15,015 $ (7,931 ) $ 7,084 Additions 729 — 729 Depreciation expense — (932 ) (932 ) Balance at March 31, 2017 $ 15,744 $ (8,863 ) $ 6,881 $ — Balance at December 31, 2015 $ 14,582 $ (6,880 ) $ 7,702 Depreciation expense — (919 ) (919 ) Balance at March 31, 2016 $ 14,582 $ (7,799 ) $ 6,783
Amortization Expense for Future Periods	We estimate that we will have the following amortization expense for the future periods indicated below (in thousands): For the remaining nine months ending December 31, 2017 $ 105 For the year ending December 31, 2018 58 Total $ 163
Depreciation Expense Related to Capitalized Software
Property, Plant and Equipment [Line Items]
Amortization Expense for Future Periods	Depreciation expense related to capitalized software no longer in the application development stage, for the future periods is indicated below (in thousands): For the remaining nine months ending December 31, 2017 $ 2,569 For the years ending December 31: 2018 2,643 2019 1,649 2020 20 Total $ 6,881

Goodwill and Intangible Assets

Goodwill and Intangible Assets (Tables)	3 Months Ended
	Mar. 31, 2017
Goodwill and Intangible Assets Disclosure [Abstract]
Changes in Carrying Amount of Goodwill	Changes in the carrying amount of goodwill are as follows (in thousands): Personal Insurance and Bail Bonds Totals Balance as of March 31, 2017 Gross carrying amount $ 35,253 $ 10,665 $ — $ 45,918 Accumulated impairment losses (25,837 ) (10,318 ) — (36,155 ) Net carrying value of goodwill $ 9,416 $ 347 $ — $ 9,763 Balance as of December 31, 2016 Gross carrying amount $ 35,253 $ 10,665 $ 1,390 $ 47,308 Accumulated impairment losses (25,837 ) (10,318 ) (1,390 ) (37,545 ) Net carrying value of goodwill $ 9,416 $ 347 $ — $ 9,763
Amortizable Intangible Assets	Our intangible assets consisted of the following (in thousands): Gross Accumulated Impairment Net As of March 31, 2017: Amortizable intangible assets: Customer related $ 38,874 $ (38,857 ) $ — $ 17 Marketing related 2,929 (2,883 ) — 46 Technology related 2,771 (2,671 ) — 100 Subtotal 44,574 (44,411 ) — 163 Less: held for sale (925 ) 925 — — Total amortizable intangible assets at March 31, 2017 $ 43,649 $ (43,486 ) $ — $ 163 As of December 31, 2016: Amortizable intangible assets: Customer related $ 38,874 $ (38,822 ) $ (17 ) $ 35 Marketing related 3,336 (3,143 ) (138 ) 55 Technology related 4,068 (3,197 ) (751 ) 120 Subtotal 46,278 (45,162 ) (906 ) 210 Less: held for sale (1,704 ) 1,704 — — Total amortizable intangible assets at December 31, 2016 $ 44,574 $ (43,458 ) $ (906 ) $ 210
Amortization Expense for Future Periods	We estimate that we will have the following amortization expense for the future periods indicated below (in thousands): For the remaining nine months ending December 31, 2017 $ 105 For the year ending December 31, 2018 58 Total $ 163

Accrued Expenses and Other Cu33

Accrued Expenses and Other Current Liabilities (Tables)	3 Months Ended
	Mar. 31, 2017
Accrued Liabilities and Other Liabilities [Abstract]
Accrued Expenses and Other Current Liabilities	The components of our accrued expenses and other current liabilities are as follows: March 31, 2017 December 31, 2016 (In thousands) Accrued marketing $ 1,096 $ 1,121 Accrued cost of sales, including credit bureau costs 4,876 5,480 Accrued general and administrative expense and professional fees 1,613 2,190 Insurance premiums 367 360 Estimated liability for non-income business taxes — 94 Other 1,892 1,823 Total $ 9,844 $ 11,068

Accrued Payroll and Employee 34

Accrued Payroll and Employee Benefits (Tables)	3 Months Ended
	Mar. 31, 2017
Payables and Accruals [Abstract]
Components of Accrued Payroll and Employee Benefits	The components of our accrued payroll and employee benefits are as follows: March 31, December 31, 2017 2016 (In thousands) Accrued payroll $ 156 $ 1,131 Accrued benefits 1,672 1,685 Accrued severance 1,632 1,440 Total accrued payroll and employee benefits $ 3,460 $ 4,256

Commitments and Contingencies (

Commitments and Contingencies (Tables)	3 Months Ended
	Mar. 31, 2017
Commitments and Contingencies Disclosure [Abstract]
Minimum Fixed Commitments Related to All Non-Cancellable Leases	We have entered into long-term operating lease agreements for office space and capital leases for fixed assets. The minimum fixed commitments related to all non-cancellable leases are as follows: Operating Capital (In thousands) For the remaining nine months ending December 31, 2017 $ 2,303 $ 416 For the years ending December 31: 2018 3,394 550 2019 1,472 401 2020 109 21 2021 93 7 2022 — — Total minimum lease payments $ 7,371 1,395 Less: amount representing interest (194 ) Present value of minimum lease payments 1,201 Less: current obligation (450 ) Long-term obligations under capital lease $ 751
Non Income Business Tax Liability Activity	The following table summarizes the non-income business tax liability activity during the three months ended March 31, 2017 and 2016 (in thousands): Non-Income Business Tax Liability 2017 2016 Balance at December 31 $ 94 $ 3,427 Adjustments to existing liabilities — 54 Payments (94 ) (21 ) Balance at March 31 $ — $ 3,460

Other Long-Term Liabilities (Ta

Other Long-Term Liabilities (Tables)	3 Months Ended
	Mar. 31, 2017
Other Liabilities Disclosure [Abstract]
Other Long-Term Liabilities	The components of our other long-term liabilities are as follows: March 31, December 31, (In thousands) Deferred rent $ 1,750 $ 1,850 Uncertain tax positions, interest and penalties not recognized 1,602 1,582 Accrued general and administrative expenses — 4 Total other long-term liabilities $ 3,352 $ 3,436

Debt and Other Financing (Table

Debt and Other Financing (Table)	3 Months Ended
	Mar. 31, 2017
Debt Disclosure [Abstract]
Summary of Minimum Required Maturities	Under the New Credit Agreement, minimum required maturities are as follows (in thousands): For the remaining nine months ending December 31, 2017 $ — For the years ending December 31: 2018 — 2019 1,250 2020 5,000 2021 13,750 Total outstanding $ 20,000

Stockholders' Equity (Tables)

Stockholders' Equity (Tables)	3 Months Ended
	Mar. 31, 2017
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]
Summary of Stock Option Activity	The following table summarizes our stock option activity during the three months ended March 31, 2017 : Number of Weighted-Average Aggregate Intrinsic Value Weighted-Average (In thousands) (In years) Outstanding at December 31, 2016 861,366 $ 3.99 Granted — $ — Canceled (8,000) $ 9.90 Outstanding at March 31, 2017 853,366 $ 3.94 $ 815 5.32 Exercisable at March 31, 2017 474,366 $ 5.25 $ 163 2.21
Summary of RSUs Activity	The following table summarizes the activity of our RSUs during the three months ended March 31, 2017 : Number of Weighted-Average Outstanding at December 31, 2016 3,363,946 $ 2.78 Granted 761,642 $ 3.99 Canceled (1) (1,532,278) $ 2.45 Vested (256,106) $ 3.28 Outstanding at March 31, 2017 2,337,204 $ 3.33 ____________________ (1) Includes shares net-settled to cover statutory employee taxes related to the vesting of restricted stock awards, which increased treasury shares by 8 thousand in the three months ended March 31, 2017 .

Segment and Geographic Inform39

Segment and Geographic Information (Tables)	3 Months Ended
	Mar. 31, 2017
Segment Reporting [Abstract]
Schedule of Segment Information	The following table sets forth segment information for the three months ended March 31, 2017 and 2016 : Personal Information Services Insurance and Other Consumer Services Pet Health Monitoring Bail Bonds Industry Solutions Corporate Consolidated (in thousands) Three months ended March 31, 2017 Revenue $ 38,610 $ 1,657 $ — $ 182 $ — $ 40,449 Depreciation 1,255 32 3 — 10 1,300 Amortization 47 — — — — 47 (Loss) income from operations (2,738 ) 378 (598 ) (46 ) (1,250 ) (4,254 ) (Loss) income before income taxes (3,296 ) 378 (598 ) (46 ) (1,250 ) (4,812 ) Three months ended March 31, 2016 Revenue $ 42,479 $ 2,661 $ 15 $ 493 $ — $ 45,648 Depreciation 1,154 53 407 20 23 1,657 Amortization 46 128 18 — — 192 Income (loss) from operations 4,075 (258 ) (5,132 ) (98 ) (2,518 ) (3,931 ) Income (loss) before income taxes 3,859 (258 ) (5,129 ) (98 ) (2,633 ) (4,259 ) As of March 31, 2017 As of December 31, 2016 Property and Equipment, net Total Assets Property and Equipment, net Total Assets (in thousands) Segment: Personal Information Services $ 10,344 $ 35,147 $ 10,391 $ 36,123 Insurance and Other Consumer Services 92 10,827 123 11,092 Pet Health Monitoring 17 396 21 492 Bail Bonds Industry Solutions — — 247 137 Corporate — 854 76 5,013 Subtotal 10,453 47,224 10,858 52,857 Less: held for sale — — (247 ) — Consolidated $ 10,453 $ 47,224 $ 10,611 $ 52,857
Schedule of Generated Revenue	We generated revenue in the following geographic areas: United States Canada Consolidated (in thousands) Revenue: For the three months ended March 31, 2017 $ 37,390 $ 3,059 $ 40,449 For the three months ended March 31, 2016 $ 42,627 $ 3,021 $ 45,648

Organization and Business - Add

Organization and Business - Additional Information (Detail)	3 Months Ended
	Mar. 31, 2017segment
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Number of reportable segments sold or ceased	2

Basis of Presentation and Sum41

Basis of Presentation and Summary of Significant Accounting Policies - Additional Information (Detail)	3 Months Ended
	Mar. 31, 2017USD ($)bankshares	Apr. 20, 2017USD ($)	Dec. 31, 2016USD ($)
Organization Consolidation and Presentation of Financial Statements [Line Items]
Number of commercial banks requiring cash collateral (in banks) | bank	1
Period of payments collection from large financial institutions (in days)	30 days
Subscription period (in years)	1 year
Insurance premiums	$ 367,000		$ 360,000
Goodwill	$ 9,763,000		9,763,000
Expected dividend yield of options granted (as a percent)	0.00%
Expected volatility of options granted (as a percent)	45.00%
Risk-free interest rate of options granted (as a percent)	1.10%
Expected term of options granted (in years)	4 years 9 months 18 days
Measurement period for historical data (in years)	3 years
Insurance And Other Consumer Services
Organization Consolidation and Presentation of Financial Statements [Line Items]
Goodwill	$ 347,000		347,000
Personal Information Services
Organization Consolidation and Presentation of Financial Statements [Line Items]
Goodwill	9,416,000		$ 9,416,000
Other Reporting Units
Organization Consolidation and Presentation of Financial Statements [Line Items]
Goodwill	0
Minimum
Organization Consolidation and Presentation of Financial Statements [Line Items]
Subscription price per month	$ 4.99
Intangible assets, estimated useful lives (in years)	2 years
Maximum
Organization Consolidation and Presentation of Financial Statements [Line Items]
Subscription price per month	$ 25
Intangible assets, estimated useful lives (in years)	10 years
Performance Shares
Organization Consolidation and Presentation of Financial Statements [Line Items]
Granted, Number of RSUs (in shares) | shares	0
New Credit Agreement | Subsequent Event
Organization Consolidation and Presentation of Financial Statements [Line Items]
Debt instrument, face amount		$ 20,000,000

Assets and Liabilities Held f42

Assets and Liabilities Held for Sale - Summary of Captira Sale (Details) - Disposal Group, Not Discontinued Operations - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
Assets of disposal group held for sale:
Cash and cash equivalents	$ 0	$ 321
Accounts receivable, net	0	177
Prepaid expenses and other current assets	10	97
Property and equipment, net	67	247
Other assets	9	6
Write-down to fair value	(86)	(744)
Total assets of disposal group held for sale	0	104
Liabilities of disposal group held for sale:
Accounts payable	0	9
Accrued expenses and other current liabilities	0	15
Accrued payroll and employee benefits	0	80
Total liabilities of disposal group held for sale	0	$ 104
Habits at Work
Assets of disposal group held for sale:
Write-down to fair value	$ (86)

Loss Per Common Share - Additio

Loss Per Common Share - Additional Information (Detail) - shares shares in Millions	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Earnings Per Share [Abstract]
Common stock and unvested restricted stock units excluded from the computation of diluted loss per common share (in shares)	3.4	3

Loss Per Common Share - Reconci

Loss Per Common Share - Reconciliation of Basic Loss Per Common Share to Diluted Loss Per Common Share (Detail) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Earnings Per Share [Abstract]
Net loss—basic and diluted	$ (4,802)	$ (4,266)
Weighted average common shares outstanding—basic (in shares)	23,675	22,887
Dilutive effect of common stock equivalents (in shares)	0	0
Weighted average common shares outstanding—diluted (in shares)	23,675	22,887
Net loss per common share—basic and diluted (in dollars per share)	$ (0.20)	$ (0.19)

Fair Value Measurement - Additi

Fair Value Measurement - Additional Information (Detail) - USD ($)	Mar. 31, 2017	Dec. 31, 2016
Fair Value Disclosures [Abstract]
Transfers in or out of Level 1 and Level 2	$ 0	$ 0
Transfers in or out of Level 2 and Level 1	$ 0	$ 0

Prepaid Expenses and Other Cu46

Prepaid Expenses and Other Current Assets - Components of Prepaid Expenses and Other Current Assets (Detail) - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]
Prepaid services	$ 726	$ 873
Other prepaid contracts	2,456	2,300
Restricted cash	260	375
Other	217	316
Total	$ 3,659	$ 3,864

Inventory - Additional Informat

Inventory - Additional Information (Detail) - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
Inventory [Line Items]
Inventory	$ 250	$ 250
Pet Health Monitoring
Inventory [Line Items]
Inventory	$ 250	$ 250

Deferred Subscription Solicit48

Deferred Subscription Solicitation and Commission Costs - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016	Dec. 31, 2016
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]
Deferred subscription solicitation and commission costs	$ 5,974		$ 5,050
Amortization of deferred subscription solicitation costs	3,087	$ 3,930
Marketing costs	$ 576	$ 953

Internally Developed Capitali49

Internally Developed Capitalized Software - Additional Information (Detail) - USD ($)	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Software Development-in-Progress
Property, Plant and Equipment [Line Items]
Fixed asset impairment charge	$ 0	$ 0

Internally Developed Capitali50

Internally Developed Capitalized Software - Summary of Internally Developed Capitalized Software (Detail) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Movement in Property, Plant and Equipment [Roll Forward]
Depreciation expense	$ (1,300)	$ (1,657)
Net Carrying Amount, Beginning Balance	10,611
Net Carrying Amount, Ending Balance	10,453
Depreciation Expense Related to Capitalized Software
Movement in Property, Plant and Equipment [Roll Forward]
Gross Carrying Amount, Beginning Balance	15,015	14,582
Additions	729
Gross Carrying Amount, Ending Balance	15,744	14,582
Accumulated Depreciation, Beginning Balance	(7,931)	(6,880)
Depreciation expense	(932)	(919)
Accumulated Depreciation, Ending Balance	(8,863)	(7,799)
Net Carrying Amount, Beginning Balance	7,084	7,702
Net Carrying Amount, Ending Balance	$ 6,881	$ 6,783

Internally Developed Capitali51

Internally Developed Capitalized Software - Amortization Expense for Future Periods (Detail) - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
Property, Plant and Equipment [Line Items]
For the remaining nine months ending December 31, 2017	$ 105
2,018	58
Net Carrying Amount	163	$ 210
Depreciation Expense Related to Capitalized Software
Property, Plant and Equipment [Line Items]
For the remaining nine months ending December 31, 2017	2,569
2,018	2,643
2,019	1,649
2,020	20
Net Carrying Amount	$ 6,881

Goodwill and Intangible Asset52

Goodwill and Intangible Assets - Changes in Carrying Amount of Goodwill (Detail) - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
Goodwill [Line Items]
Gross carrying amount	$ 45,918	$ 47,308
Accumulated impairment losses	(36,155)	(37,545)
Net carrying value of goodwill	9,763	9,763
Personal Information Services
Goodwill [Line Items]
Gross carrying amount	35,253	35,253
Accumulated impairment losses	(25,837)	(25,837)
Net carrying value of goodwill	9,416	9,416
Insurance And Other Consumer Services
Goodwill [Line Items]
Gross carrying amount	10,665	10,665
Accumulated impairment losses	(10,318)	(10,318)
Net carrying value of goodwill	347	347
Bail Bonds Industry Solutions
Goodwill [Line Items]
Gross carrying amount	0	1,390
Accumulated impairment losses	0	(1,390)
Net carrying value of goodwill	$ 0	$ 0

Goodwill and Intangible Asset53

Goodwill and Intangible Assets - Amortizable Intangible Assets (Detail) - USD ($) $ in Thousands	3 Months Ended	12 Months Ended
	Mar. 31, 2017	Dec. 31, 2016
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount, less held for sale	$ 44,574	$ 46,278
Less: held for sale	(925)	(1,704)
Gross Carrying Amount	43,649	44,574
Accumulated Amortization, less held for sale	(44,411)	(45,162)
Less: held for sale, accumulated amortization	925	1,704
Accumulated Amortization	(43,486)	(43,458)
Impairment	0	(906)
Net Carrying Amount	163	210
Customer Related
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount, less held for sale	38,874	38,874
Accumulated Amortization, less held for sale	(38,857)	(38,822)
Impairment	0	(17)
Net Carrying Amount	17	35
Marketing Related
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount, less held for sale	2,929	3,336
Accumulated Amortization, less held for sale	(2,883)	(3,143)
Impairment	0	(138)
Net Carrying Amount	46	55
Technology Related
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount, less held for sale	2,771	4,068
Accumulated Amortization, less held for sale	(2,671)	(3,197)
Impairment	0	(751)
Net Carrying Amount	$ 100	$ 120

Goodwill and Intangible Asset54

Goodwill and Intangible Assets - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Finite-Lived Intangible Assets [Line Items]
Aggregate amortization expense	$ 47	$ 192
Minimum
Finite-Lived Intangible Assets [Line Items]
Intangible assets, estimated useful lives (in years)	2 years
Maximum
Finite-Lived Intangible Assets [Line Items]
Intangible assets, estimated useful lives (in years)	10 years

Goodwill and Intangible Asset55

Goodwill and Intangible Assets - Amortization Expense for Future Periods (Detail) - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
Goodwill and Intangible Assets Disclosure [Abstract]
For the remaining nine months ending December 31, 2017	$ 105
2,018	58
Net Carrying Amount	$ 163	$ 210

Accrued Expenses and Other Cu56

Accrued Expenses and Other Current Liabilities - Accrued Expenses and Other Current Liabilities (Detail) - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016	Mar. 31, 2016	Dec. 31, 2015
Accrued Liabilities and Other Liabilities [Abstract]
Accrued marketing	$ 1,096	$ 1,121
Accrued cost of sales, including credit bureau costs	4,876	5,480
Accrued general and administrative expense and professional fees	1,613	2,190
Insurance premiums	367	360
Estimated liability for non-income business taxes	0	94	$ 3,460	$ 3,427
Other	1,892	1,823
Total	$ 9,844	$ 11,068

Accrued Payroll and Employee 57

Accrued Payroll and Employee Benefits - Components of Accrued Payroll and Employee Benefits (Detail) - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
Payables and Accruals [Abstract]
Accrued payroll	$ 156	$ 1,131
Accrued benefits	1,672	1,685
Accrued severance	1,632	1,440
Total accrued payroll and employee benefits	$ 3,460	$ 4,256

Accrued Payroll and Employee 58

Accrued Payroll and Employee Benefits - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Payables and Accruals [Abstract]
Severance expense	$ 1,200
Severance payment	$ 1,000	$ 1,600
Reduction of severance expense		$ 176

Commitments and Contingencies -

Commitments and Contingencies - Minimum Fixed Commitments Related to All Non-Cancellable Leases (Detail) - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
Operating Leases
For the remaining nine months ending December 31, 2017	$ 2,303
2,018	3,394
2,019	1,472
2,020	109
2,021	93
2,022	0
Total minimum lease payments	7,371
Capital Leases
For the remaining nine months ending December 31, 2017	416
2,018	550
2,019	401
2,020	21
2,021	7
2,022	0
Total minimum lease payments	1,395
Less: amount representing interest	(194)
Present value of minimum lease payments	1,201
Less: current obligation	(450)	$ (471)
Long-term obligations under capital lease	$ 751	$ 865

Commitments and Contingencies60

Commitments and Contingencies - Additional Information (Detail) $ in Thousands	3 Months Ended		12 Months Ended
	Mar. 31, 2017USD ($)	Mar. 31, 2016USD ($)	Dec. 31, 2016USD ($)plaintiff	Dec. 31, 2015USD ($)
Commitments and Contingencies Disclosure [Abstract]
Additional capital lease agreement	$ 0	$ 137
Rental expenses included in general and administrative expenses	743	$ 712
Refunds paid to certain subscribers			$ 63	$ 1,200
Number of plaintiffs | plaintiff			661
Contract obligation future minimum non-refundable total payment	$ 886
Contract obligation future minimum non-refundable payment end date	Dec. 31, 2018

Commitments and Contingencies61

Commitments and Contingencies - Non Income Business Tax Liability Activity (Detail) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Indirect Tax Obligations
Balance at December 31	$ 94	$ 3,427
Adjustments to existing liabilities	0	54
Payments	(94)	(21)
Balance at March 31	$ 0	$ 3,460

Other Long-Term Liabilities - O

Other Long-Term Liabilities - Other Long-Term Liabilities (Detail) - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
Other Liabilities Disclosure [Abstract]
Deferred rent	$ 1,750	$ 1,850
Uncertain tax positions, interest and penalties not recognized	1,602	1,582
Accrued general and administrative expenses	0	4
Total other long-term liabilities	$ 3,352	$ 3,436

Debt and Other Financing - Addi

Debt and Other Financing - Additional Information (Detail) - USD ($)	Apr. 20, 2017	Mar. 21, 2016	Mar. 31, 2017	Mar. 31, 2016	Dec. 31, 2017
Line Of Credit Facility [Line Items]
Short-term debt classified, net			$ 3,600,000
i4c Innovations
Line Of Credit Facility [Line Items]
Payments to acquire additional interest in subsidiaries				$ 15,000,000
Proceeds from divestiture of interest in subsidiaries and affiliates			2,200,000
Subsidiary or equity method investee, additional investment permitted			$ 2,200,000
Crystal Financial SPV LLC | Credit Agreement
Line Of Credit Facility [Line Items]
Credit facility maximum borrowing capacity		$ 20,000,000
Debt Instrument, periodic payment, principal		$ 1,400,000
Maximum churn percentage required to maintain on quarterly basis			1.875%
Percentage of minimum revenue decrease if covenant violation exists			20.00%
Non-recurring charges incurred in wind-down			$ 4,300,000
Outstanding borrowings			13,400,000
Unamortized debt issuance costs			$ 1,000,000
Crystal Financial SPV LLC | Credit Agreement | Debt Covenant, Before June 30, 2017
Line Of Credit Facility [Line Items]
Percentage of minimum cash required on total outstanding amount			25.00%
Crystal Financial SPV LLC | Credit Agreement | Debt Covenant, After June 30, 2017
Line Of Credit Facility [Line Items]
Percentage of minimum cash required on total outstanding amount			40.00%
Crystal Financial SPV LLC | Credit Agreement | Scenario Forecast
Line Of Credit Facility [Line Items]
Percentage of cash flow required for prepayment					50.00%
Crystal Financial SPV LLC | Credit Agreement | Minimum
Line Of Credit Facility [Line Items]
Credit agreement, minimum borrowed interest rate		10.50%
Crystal Financial SPV LLC | Credit Agreement | LIBOR
Line Of Credit Facility [Line Items]
Credit agreement, basis spread on variable interest rate		10.00%
Subsequent Event | New Credit Agreement
Line Of Credit Facility [Line Items]
Credit agreement, minimum borrowed interest rate	9.486%
Debt Instrument, periodic payment, principal	$ 1,300,000
Debt instrument, face amount	$ 20,000,000
Subsequent Event | New Credit Agreement | LIBOR
Line Of Credit Facility [Line Items]
Credit agreement, basis spread on variable interest rate	7.75%

Debt and Other Financing - Summ

Debt and Other Financing - Summary of Minimum Required Maturities (Detail) $ in Thousands	Mar. 31, 2017USD ($)
Debt Disclosure [Abstract]
For the remaining nine months ending December 31, 2017	$ 0
2,018	0
2,019	1,250
2,020	5,000
2,021	13,750
Total outstanding	$ 20,000

Income Taxes (Detail)

Income Taxes (Detail)	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Income Tax Disclosure [Abstract]
Effective tax rate	0.20%	(0.20%)

Stockholders' Equity - Addition

Stockholders' Equity - Additional Information (Detail) - USD ($)	1 Months Ended	3 Months Ended
	Apr. 30, 2017	Mar. 31, 2017	Mar. 31, 2016	Dec. 31, 2016
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Maximum shares of common stock authorized for issuance under stock option plan (in shares)		5,500,000
Increase in treasury shares (in shares)		8,000
Stock Option
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Options to purchase shares outstanding under share based compensation (in shares)		853,366		861,366
Number of stock options granted (in shares)		0	0
Options exercised in period (in shares)		0	0
Unrecognized compensation cost		$ 241,000
Expected weighted-average period for recognized compensation cost		1 year 9 months
RSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Unrecognized compensation cost		$ 6,100,000
Expected weighted-average period for recognized compensation cost		2 years 5 months 1 day
General and Administrative Expenses
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation expense		$ 34,000	$ 0
General and Administrative Expenses | RSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation expense		1,200,000	850,000
General and Administrative Expenses | RSUs | Habits at Work
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation expense		$ (57,000)	$ 305,000
Subsequent Event
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of additional shares authorized and reserved for issuance (in shares)	4,000,000
Maximum shares of common stock authorized for issuance under stock option plan (in shares)	9,500,000
2014 Stock Incentive Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares remaining to be granted under stock option plan (in shares)		2,500,000
Options to purchase shares outstanding under share based compensation (in shares)		3,200,000

Stockholders' Equity - Summary

Stockholders' Equity - Summary of Stock Option Activity (Detail) - Stock Option $ / shares in Units, $ in Thousands	3 Months Ended
	Mar. 31, 2017USD ($)$ / sharesshares
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding [Roll Forward]
Outstanding, Number of Shares, Beginning balance (in shares) | shares	861,366
Granted, Number of Shares (in shares) | shares	0
Canceled, Number of Shares (in shares) | shares	(8,000)
Outstanding, Number of Shares, Ending balance (in shares) | shares	853,366
Exercisable, Number of Shares (in shares) | shares	474,366
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Weighted Average Exercise Price [Abstract]
Outstanding, Weighted-Average Exercise Price, Beginning balance (in dollars per share) | $ / shares	$ 3.99
Granted, Weighted-Average Exercise Price (in dollars per share) | $ / shares	0
Canceled, Weighted-Average Exercise Price (in dollars per share) | $ / shares	9.90
Outstanding, Weighted-Average Exercise Price, Ending balance (in dollars per share) | $ / shares	3.94
Exercisable, Weighted-Average Exercise Price (in dollars per share) | $ / shares	$ 5.25
Share-based Compensation Arrangement by Share-based Payment Award, Options, Additional Disclosures
Outstanding, Aggregate Intrinsic Value | $	$ 815
Exercisable, Aggregate Intrinsic Value | $	$ 163
Outstanding, Weighted-Average Remaining Contractual Term (in years)	5 years 3 months 26 days
Exercisable, Weighted-Average Remaining Contractual Life (in years)	2 years 2 months 16 days

Stockholders' Equity - Summar68

Stockholders' Equity - Summary of RSUs Activity (Detail)	3 Months Ended
	Mar. 31, 2017$ / sharesshares
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value
Increase in treasury shares (in shares)	8,000
RSUs
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number of Shares [Roll Forward]
Outstanding, Number of RSUs, Beginning balance (in shares)	3,363,946
Granted, Number of RSUs (in shares)	761,642
Canceled, Number of RSUs (in shares)	(1,532,278)
Vested, Number of RSUs (in shares)	(256,106)
Outstanding, Number of RSUs, Ending balance (in shares)	2,337,204
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value
Outstanding, Weighted-Average Grant Date Fair Value, Beginning balance (in dollars per share) | $ / shares	$ 2.78
Granted, Weighted-Average Grant Date Fair Value (in dollars per share) | $ / shares	3.99
Canceled, Weighted-Average Grant Date Fair Value (in dollars per share) | $ / shares	2.45
Vested, Weighted-Average Grant Date Fair Value (in dollars per share) | $ / shares	3.28
Outstanding, Weighted-Average Grant Date Fair Value, Ending balance (in dollars per share) | $ / shares	$ 3.33

Related Party Transactions - Ad

Related Party Transactions - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016	Dec. 31, 2016
Digital Matrix Systems
Related Party Transaction [Line Items]
Payment of monthly installments for monitoring credit and on-line credit analysis services	$ 216	$ 216
Amount owed to related parties	70		$ 70
Fees payable for credit information processing services and implementation and disaster recovery services	185		$ 92
Loeb Partners Corporation
Related Party Transaction [Line Items]
Advisory fees paid		$ 553
Development, Implementation, and Monthly Service Fees | Digital Matrix Systems
Related Party Transaction [Line Items]
Amounts of transaction	$ 430

Segment and Geographic Inform70

Segment and Geographic Information - Schedule of Segment Information (Detail) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Segment Reporting Information [Line Items]
Revenue	$ 40,449	$ 45,648
Depreciation	1,300	1,657
Amortization	47	192
(Loss) income from operations	(4,254)	(3,931)
(Loss) income before income taxes	(4,812)	(4,259)
Operating Segments | Personal Information Services
Segment Reporting Information [Line Items]
Revenue	38,610	42,479
Depreciation	1,255	1,154
Amortization	47	46
(Loss) income from operations	(2,738)	4,075
(Loss) income before income taxes	(3,296)	3,859
Operating Segments | Insurance And Other Consumer Services
Segment Reporting Information [Line Items]
Revenue	1,657	2,661
Depreciation	32	53
Amortization	0	128
(Loss) income from operations	378	(258)
(Loss) income before income taxes	378	(258)
Operating Segments | Pet Health Monitoring
Segment Reporting Information [Line Items]
Revenue	0	15
Depreciation	3	407
Amortization	0	18
(Loss) income from operations	(598)	(5,132)
(Loss) income before income taxes	(598)	(5,129)
Operating Segments | Bail Bonds Industry Solutions
Segment Reporting Information [Line Items]
Revenue	182	493
Depreciation	0	20
Amortization	0	0
(Loss) income from operations	(46)	(98)
(Loss) income before income taxes	(46)	(98)
Corporate, Non-Segment
Segment Reporting Information [Line Items]
Revenue	0	0
Depreciation	10	23
Amortization	0	0
(Loss) income from operations	(1,250)	(2,518)
(Loss) income before income taxes	$ (1,250)	$ (2,633)

Segment and Geographic Inform71

Segment and Geographic Information - Additional Information (Detail) $ in Thousands	3 Months Ended
	Mar. 31, 2017USD ($)segment	Mar. 31, 2016USD ($)
Segment Reporting Information [Line Items]
Number of reportable segments | segment	4
(Loss) income from operations	$ (4,254)	$ (3,931)
Corporate, Non-Segment
Segment Reporting Information [Line Items]
(Loss) income from operations	$ (1,250)	(2,518)
Pro Forma | Personal Information Services
Segment Reporting Information [Line Items]
(Loss) income from operations		(2,000)
Pro Forma | Corporate, Non-Segment
Segment Reporting Information [Line Items]
(Loss) income from operations		$ 1,500

Segment and Geographic Inform72

Segment and Geographic Information Segment and Geographic Information - Schedule of Assets by Segment (Details) - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
Segment Reporting Information [Line Items]
Property and Equipment, net	$ 10,453	$ 10,611
Property, plant and equipment, including assets held for sale		10,858
Total Assets	47,224	52,857
Operating Segments | Personal Information Services
Segment Reporting Information [Line Items]
Property and Equipment, net	10,344
Property, plant and equipment, including assets held for sale		10,391
Total Assets	35,147	36,123
Operating Segments | Insurance And Other Consumer Services
Segment Reporting Information [Line Items]
Property and Equipment, net	92
Property, plant and equipment, including assets held for sale		123
Total Assets	10,827	11,092
Operating Segments | Pet Health Monitoring
Segment Reporting Information [Line Items]
Property and Equipment, net	17
Property, plant and equipment, including assets held for sale		21
Total Assets	396	492
Operating Segments | Bail Bonds Industry Solutions
Segment Reporting Information [Line Items]
Property and Equipment, net	0
Property, plant and equipment, including assets held for sale		247
Total Assets	0	137
Corporate, Non-Segment
Segment Reporting Information [Line Items]
Property, plant and equipment, including assets held for sale		76
Total Assets	$ 854	5,013
Held for sale | Segment Reconciling Items
Segment Reporting Information [Line Items]
Less: held for sale		$ (247)

Segment and Geographic Inform73

Segment and Geographic Information - Schedule of Generated Revenue (Detail) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Segment Reporting Information [Line Items]
Revenue	$ 40,449	$ 45,648
United States
Segment Reporting Information [Line Items]
Revenue	37,390	42,627
Canada
Segment Reporting Information [Line Items]
Revenue	$ 3,059	$ 3,021

Subsequent Events (Detail)

Subsequent Events (Detail) - Subsequent Event	Apr. 20, 2017USD ($)$ / sharesshares
Subsequent Event [Line Items]
Proceeds from issuance of warrants	$ 1,500,000
Number of securities called by warrants (in shares) | shares	1,500,000
Exercise price of warrants (in dollars per share) | $ / shares	$ 5
Treasury stock acquired (in shares) | shares	419,000
Cost per share (in dollars per share) | $ / shares	$ 3.60
Value of treasury stock acquired	$ 1,500,000
New Credit Agreement
Subsequent Event [Line Items]
Debt instrument, face amount	20,000,000
Debt Instrument, periodic payment, principal	$ 1,300,000
Interest rate, stated percentage	9.486%
New Credit Agreement | LIBOR
Subsequent Event [Line Items]
Credit agreement, basis spread on variable interest rate	7.75%
Credit Agreement
Subsequent Event [Line Items]
Repayments of long-term debt	$ 13,900,000