Pfsweb (PFSW) 10-Q 7 Aug 20 2020 Q2 Quarterly report Financial data

Cover Page

Cover Page - shares	6 Months Ended
	Jun. 30, 2020	Aug. 05, 2020
Document And Entity Information [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Jun. 30, 2020
Document Transition Report	false
Entity File Number	000-28275
Entity Registrant Name	PFSweb, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	75-2837058
Entity Address, Address Line One	505 Millennium Drive,
Entity Address, City or Town	Allen,
Entity Address, State or Province	TX
Entity Address, Postal Zip Code	75013
City Area Code	972
Local Phone Number	881-2900
Title of 12(b) Security	Common Stock, $0.001 par value
Trading Symbol	PFSW
Security Exchange Name	NASDAQ
Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	true
Entity Emerging Growth Company	false
Shell Company	false
Entity Common Stock, Shares Outstanding		20,195,259
Amendment Flag	false
Document Fiscal Year Focus	2020
Entity Central Index Key	0001095315
Document Fiscal Period Focus	Q2
Current Fiscal Year End Date	--12-31

Condensed Consolidated Balance

Condensed Consolidated Balance Sheets - USD ($) $ in Thousands	Jun. 30, 2020	Dec. 31, 2019
CURRENT ASSETS:
Cash and cash equivalents	$ 9,680	$ 12,434
Restricted cash	214	214
Accounts receivable, net of allowance for doubtful accounts of $1,696 and $1,071 at June 30, 2020 and December 31, 2019, respectively	64,597	72,262
Inventories, net of reserves of $164 and $291 at June 30, 2020 and December 31, 2019, respectively	4,399	3,281
Other receivables	4,005	3,324
Prepaid expenses and other current assets	8,282	6,954
Total current assets	91,177	98,469
PROPERTY AND EQUIPMENT:
Cost	100,094	99,750
Less: accumulated depreciation	(82,655)	(81,314)
PROPERTY AND EQUIPMENT	17,439	18,436
OPERATING LEASE RIGHT-OF-USE ASSETS	32,399	36,403
IDENTIFIABLE INTANGIBLES, net	889	1,135
GOODWILL	44,868	45,393
OTHER ASSETS	3,853	3,772
Total assets	190,625	203,608
CURRENT LIABILITIES:
Trade accounts payable	29,146	44,640
Accrued expenses	22,663	21,625
Current portion of operating lease liabilities	8,798	8,904
Current portion of long-term debt and finance lease obligations	3,121	2,971
Deferred revenues	5,072	6,058
Total current liabilities	68,800	84,198
LONG-TERM DEBT AND FINANCE LEASE OBLIGATIONS, less current portion	37,514	34,829
DEFERRED REVENUES, less current portion	1,671	1,398
OPERATING LEASE LIABILITIES	28,629	33,295
OTHER LIABILITIES	4,461	3,046
Total liabilities	141,075	156,766
COMMITMENTS AND CONTINGENCIES
SHAREHOLDERS’ EQUITY:
Preferred stock, $1.00 par value; 1,000,000 shares authorized; none issued or outstanding	0	0
Common stock, $0.001 par value; 35,000,000 shares authorized; 19,976,731 and 19,465,877 issued at June 30, 2020 and December 31, 2019, respectively; and 19,943,264 and 19,432,410 outstanding at June 30, 2020 and December 31, 2019, respectively	19	19
Additional paid-in capital	163,139	158,192
Accumulated deficit	(111,161)	(109,943)
Accumulated other comprehensive loss	(2,322)	(1,301)
Treasury stock at cost, 33,467 shares	(125)	(125)
Total shareholders’ equity	49,550	46,842
Total liabilities and shareholders’ equity	$ 190,625	$ 203,608

Condensed Consolidated Balanc_2

Condensed Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Jun. 30, 2020	Dec. 31, 2019
Statement of Financial Position [Abstract]
Allowance for doubtful accounts	$ 1,696	$ 1,071
Inventories reserves	$ 164	$ 291
Preferred stock, par value (in USD per share)	$ 1	$ 1
Preferred stock, shares authorized (in shares)	1,000,000	1,000,000
Preferred stock, shares issued (in shares)	0	0
Preferred stock, shares outstanding (in shares)	0	0
Common stock, par value (in USD per share)	$ 0.001	$ 0.001
Common stock, shares authorized (in shares)	35,000,000	35,000,000
Common stock, shares issued (in shares)	19,976,731	19,465,877
Common stock, shares outstanding (in shares)	19,943,264	19,432,410
Treasury stock, shares (in shares)	33,467	33,467

Unaudited Condensed Consolidate

Unaudited Condensed Consolidated Statements of Operations and Comprehensive Loss - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
REVENUES:
Total revenues	$ 82,435	$ 68,510	$ 159,134	$ 140,660
COSTS OF REVENUES:
Total costs of revenues	60,879	50,641	117,587	104,888
Gross profit	21,556	17,869	41,547	35,772
SELLING, GENERAL AND ADMINISTRATIVE EXPENSES	21,541	18,096	40,911	36,443
Income (loss) from operations	15	(227)	636	(671)
INTEREST EXPENSE, net	375	448	788	959
Income (loss) before income taxes	(360)	(675)	(152)	(1,630)
INCOME TAX EXPENSE, net	627	300	1,066	509
Net loss	$ (987)	$ (975)	$ (1,218)	$ (2,139)
NET LOSS PER SHARE:
Basic (in USD per share)	$ (0.05)	$ (0.05)	$ (0.06)	$ (0.11)
Diluted (in USD per share)	$ (0.05)	$ (0.05)	$ (0.06)	$ (0.11)
WEIGHTED AVERAGE NUMBER OF SHARES OUTSTANDING:
Basic (in shares)	19,800	19,444	19,739	19,465
Diluted (in shares)	19,800	19,444	19,739	19,465
COMPREHENSIVE LOSS:
Net loss	$ (987)	$ (975)	$ (1,218)	$ (2,139)
Foreign currency translation adjustment	(77)	95	(1,021)	126
TOTAL COMPREHENSIVE LOSS	(1,064)	(880)	(2,239)	(2,013)
Service fee revenue
REVENUES:
Total revenues	61,996	50,331	116,294	101,769
COSTS OF REVENUES:
Total costs of revenues	40,765	32,809	75,481	66,767
Product revenue, net
REVENUES:
Total revenues	5,915	6,138	13,447	13,638
COSTS OF REVENUES:
Total costs of revenues	5,590	5,791	12,713	12,868
Pass-through revenue
REVENUES:
Total revenues	14,524	12,041	29,393	25,253
COSTS OF REVENUES:
Total costs of revenues	$ 14,524	$ 12,041	$ 29,393	$ 25,253

Unaudited Condensed Consolida_2

Unaudited Condensed Consolidated Statements of Shareholders' Equity - USD ($) $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Accumulated Deficit	Accumulated Other Comprehensive Income (Loss)	Treasury Stock
Beginning balance at Dec. 31, 2018	$ 46,583	$ 19	$ 155,455	$ (107,773)	$ (993)	$ (125)
Beginning balance (in shares) at Dec. 31, 2018		19,294,296				33,467
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss	(2,139)			(2,139)
Stock-based compensation	1,329		1,329
Exercise of stock options (in shares)		9,500
Exercise of stock options	14		14
Issuance of shares under stock-based compensation awards (in shares)		162,081
Issuance of shares under stock-based compensation awards	0
Tax withholding on shares under stock-based compensation awards	(304)		(304)
Foreign currency translation	126				126
Ending balance (in shares) at Jun. 30, 2019		19,465,877				33,467
Ending balance at Jun. 30, 2019	45,609	$ 19	156,494	(109,912)	(867)	$ (125)
Beginning balance at Mar. 31, 2019	46,103	$ 19	156,108	(108,937)	(962)	$ (125)
Beginning balance (in shares) at Mar. 31, 2019		19,295,796				33,467
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss	(975)			(975)
Stock-based compensation	678		678
Exercise of stock options (in shares)		8,000
Exercise of stock options	12		12
Issuance of shares under stock-based compensation awards (in shares)		162,081
Issuance of shares under stock-based compensation awards	0
Tax withholding on shares under stock-based compensation awards	(304)		(304)
Foreign currency translation	95				95
Ending balance (in shares) at Jun. 30, 2019		19,465,877				33,467
Ending balance at Jun. 30, 2019	45,609	$ 19	156,494	(109,912)	(867)	$ (125)
Beginning balance at Dec. 31, 2019	46,842	$ 19	158,192	(109,943)	(1,301)	$ (125)
Beginning balance (in shares) at Dec. 31, 2019		19,465,877				33,467
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss	(1,218)			(1,218)
Stock-based compensation	5,698		5,698
Exercise of stock options (in shares)		34,500
Exercise of stock options	127		127
Issuance of shares under stock-based compensation awards (in shares)		476,354
Issuance of shares under stock-based compensation awards	0
Tax withholding on shares under stock-based compensation awards	(878)		(878)
Foreign currency translation	(1,021)				(1,021)
Ending balance (in shares) at Jun. 30, 2020		19,976,731				33,467
Ending balance at Jun. 30, 2020	49,550	$ 19	163,139	(111,161)	(2,322)	$ (125)
Beginning balance at Mar. 31, 2020	46,139	$ 19	158,664	(110,174)	(2,245)	$ (125)
Beginning balance (in shares) at Mar. 31, 2020		19,499,220				33,467
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss	(987)			(987)
Stock-based compensation	5,153		5,153
Exercise of stock options (in shares)		34,500
Exercise of stock options	127		127
Issuance of shares under stock-based compensation awards (in shares)		443,011
Issuance of shares under stock-based compensation awards	0
Tax withholding on shares under stock-based compensation awards	(805)		(805)
Foreign currency translation	(77)				(77)
Ending balance (in shares) at Jun. 30, 2020		19,976,731				33,467
Ending balance at Jun. 30, 2020	$ 49,550	$ 19	$ 163,139	$ (111,161)	$ (2,322)	$ (125)

Unaudited Condensed Consolida_3

Unaudited Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019
CASH FLOWS FROM OPERATING ACTIVITIES:
Net loss	$ (1,218)	$ (2,139)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
Depreciation and amortization	4,249	5,268
Deferred income taxes	369	338
Stock-based compensation expense	5,698	1,329
Other	471	880
Changes in operating assets and liabilities:
Accounts receivable	6,666	18,644
Inventories	(1,096)	(444)
Prepaid expenses, other receivables and other assets	(2,194)	1,341
Operating leases	(693)	109
Trade accounts payable, deferred revenues, accrued expenses and other liabilities	(15,056)	(20,438)
Net cash provided by (used in) operating activities	(2,804)	4,888
CASH FLOWS FROM INVESTING ACTIVITIES:
Purchases of property and equipment	(1,722)	(1,927)
Proceeds from sale of property and equipment	142	0
Net cash used in investing activities	(1,580)	(1,927)
CASH FLOWS FROM FINANCING ACTIVITIES:
Net proceeds from issuance of common stock	127	14
Taxes paid on behalf of employees for withheld shares	(878)	(304)
Payments on finance lease obligations	(653)	(929)
Payments on revolving loan	(71,707)	(71,640)
Borrowings on revolving loan	74,707	64,007
Payments on other debt	(946)	(581)
Borrowings on other debt	1,193	2,776
Net cash provided by (used in) financing activities	1,843	(6,657)
EFFECT OF EXCHANGE RATES ON CASH, CASH EQUIVALENTS AND RESTRICTED CASH	(213)	89
NET DECREASE IN CASH AND CASH EQUIVALENTS	(2,754)	(3,607)
Cash and cash equivalents, beginning of period	12,434	15,419
Restricted cash, beginning of period	214	207
CASH, CASH EQUIVALENTS AND RESTRICTED CASH, beginning of period	12,648	15,626
Cash and cash equivalents, end of period	9,680	11,812
Restricted cash, end of period	214	207
CASH, CASH EQUIVALENTS AND RESTRICTED CASH, end of period	9,894	12,019
SUPPLEMENTAL CASH FLOW INFORMATION
Cash paid for income taxes	466	603
Cash paid for interest	742	1,008
Non-cash investing and financing activities:
Property and equipment acquired under long-term debt and finance leases	$ 1,489	$ 398

Basis of Presentation

Basis of Presentation	6 Months Ended
	Jun. 30, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Basis of Presentation	Basis of Presentation The accompanying unaudited condensed consolidated financial statements of PFSweb, Inc. and its subsidiaries have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”) and include all normal and recurring adjustments necessary to present fairly the unaudited condensed consolidated balance sheets, statements of operations and comprehensive loss, statements of shareholders' equity, and statements of cash flows for the periods indicated. Certain information and note disclosures normally included in annual financial statements prepared in accordance with accounting principles generally accepted in the United States (“U.S. GAAP”) have been condensed or omitted pursuant to the rules and regulations of the SEC. This report should be read in conjunction with our Annual Report on Form 10-K for the year ended December 31, 2019. We refer to PFSweb, Inc. and its subsidiaries collectively as “PFSweb,” the “Company,” “us,” “we” and “our” in these unaudited condensed consolidated financial statements. Results of our operations for interim periods may not be indicative of results for the full fiscal year. We reclassify certain prior year amounts, as applicable, to conform to the current year presentation. Recent Developments We continue to monitor the impact of the 2019 novel coronavirus, or COVID-19, on all aspects of our business. COVID-19 was declared a global pandemic by the World Health Organization on March 11, 2020 and the President of the United States declared the COVID-19 outbreak a national emergency. While the COVID-19 pandemic has not had a material adverse impact on our results of operations to date, the future impacts of the pandemic and any resulting economic impact are largely unknown and rapidly evolving. Beginning in late March 2020 and continuing through the second quarter of 2020, we experienced an increase in demand from certain clients for our services in our PFS Operations segment, as more consumers around the world practiced social distancing, complied with stay-at-home restrictions and many retail stores were closed. This generated increased volume of online ordering. This trend has continued into the third quarter of 2020 but at a reduced rate from the March through June 2020 period. However, going forward there could be significant volatility in customer demand and buying habits as the pandemic continues and the resulting adverse economic impacts continue or deepen. We have begun experiencing labor rate increases in certain of our markets for fulfillment activities. We believe this will continue and that this could impact our overall fulfillment related costs and staffing. We have taken a number of precautionary measures designed to help minimize the risk of the spread of the virus to our employees and adjusted our operations wherever necessary to help ensure a safe environment for our staff across business functions. Beginning in April 2020, we began to receive requests from a limited number of our clients to assist them with extended payment terms and/or pricing adjustments for a short time period. We have also experienced delays in certain limited projects and requests from certain clients to reduce current staffing on some of our projects. While we believe this will have a short-term impact on cash flow and revenues, prolonged delays or cancellations could have a material adverse impact to our overall business and financial results. As a result of the impact of COVID-19, many businesses have or will be experiencing short-term or long-term liquidity issues. It is possible that the COVID-19 pandemic, the restrictive measures taken by national and local governments to contain the virus and the resulting economic impact may cause disruptions and impact our business as we continue to move through the fiscal year which may materially and adversely affect the Company’s results of operations, cash flows and financial position as well as that of our customers. On March 27, 2020, the Coronavirus Aid, Relief and Economic Security (“CARES”) Act was enacted. The CARES Act is an emergency economic stimulus package that includes spending and tax breaks to strengthen the United States’ economy and fund a nationwide effort to curtail the effect of COVID-19. The Company has made use of the allowance granted under section 2302 of the CARES Act, which permits employers to forgo timely payment of the employer portions of Social Security and RRTA taxes that would otherwise be due from March 27 through December 31, 2020, without penalty or interest charges. Similarly, the UK and Belgium governments have granted businesses the option to defer the payment of certain value-added tax ("VAT") amounts. The Company has elected this option and we continue to examine the impact that the CARES Act and similar international statutes may have on our business.

Significant Accounting Policies

Significant Accounting Policies	6 Months Ended
	Jun. 30, 2020
Accounting Policies [Abstract]
Significant Accounting Policies	Significant Accounting Policies Use of Estimates The preparation of consolidated financial statements and related disclosures in conformity with accounting principles generally accepted in the United States of America (“US GAAP”) requires management to make judgments, estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses and disclosure of contingent assets and liabilities. The recognition and allocation of certain revenues and selling, general and administrative expenses in these unaudited condensed consolidated financial statements also require management estimates and assumptions. Estimates and assumptions about future events and their effects cannot be determined with certainty. The Company bases its estimates on historical experience and various other assumptions believed to be applicable and reasonable under the circumstances. These estimates may change as new events occur, as additional information is obtained and as the operating environment changes. These changes have been included in the unaudited condensed consolidated financial statements as soon as they became known. In addition, management is periodically faced with uncertainties, the outcomes of which are not within its control and will not be known for prolonged periods of time. Based on a critical assessment of accounting policies and the underlying judgments and uncertainties affecting the application of those policies, management believes the Company’s unaudited condensed consolidated financial statements are fairly stated in accordance with US GAAP and provide a fair presentation of the Company’s financial position and results of operations. Furthermore, we considered the impact of the COVID-19 pandemic on the use of estimates and assumptions used for financial reporting and determined that there was no adverse material impact to our results of operations for the three and six months ended June 30, 2020; however, the extent and duration of future impacts of the COVID-19 pandemic and any resulting economic impact are largely unknown and difficult to predict due to these unknown factors which may have a material impact on our financial position and results of operations in the future. For a complete set of our significant accounting policies, refer to our Annual Report on Form 10-K for the year ended December 31, 2019. During the three and six-month periods ended June 30, 2020, there were no significant changes to our significant accounting policies. Impact of Recently Issued Accounting Standards Pronouncements Recently Adopted In January 2017, the FASB issued ASU No. 2017-04, “Intangibles-Goodwill and Other (Topic 350): Simplifying the Test for Goodwill impairment” (“ASU 2017-04”), which removes Step 2 of the goodwill impairment test. A goodwill impairment will now be determined by the amount by which a reporting unit’s carrying value exceeds its fair value, not to exceed the carrying amount of goodwill. ASU 2017-04 is effective for annual reporting periods, and interim periods therein, beginning after December 15, 2019, with early adoption permitted. The adoption of ASU 2017-04 did not have a material impact on our condensed consolidated financial statements. In August 2018, the FASB issued ASU No. 2018-15 " Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract; Disclosures for Implementation Costs Incurred for Internal-Use Software and Cloud Computing Arrangements " (“ASU 2018-15”), which aligns the accounting for implementation costs incurred in a hosting arrangement that is a service contract with the accounting for implementation costs incurred to develop or obtain internal-use software under ASC Subtopic 350-40, in order to determine which costs to capitalize and recognize as an asset. ASU 2018-15 is effective for annual reporting periods, and interim periods within those years, beginning after December 15, 2019, and can be applied either prospectively to implementation costs incurred after the date of adoption or retrospectively to all arrangements. We have adopted ASU 2018-15 on January 1, 2020 on a prospective basis. The adoption of ASU 2018-15 did not have a material impact on our condensed consolidated financial statements. Pronouncements Not Yet Adopted In June 2016, the FASB issued ASU 2016-13, " Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments ," ("ASU 2016-13") which requires the measurement and recognition of expected credit losses for financial assets held at amortized cost. ASU 2016-13 replaces the existing incurred loss impairment model with an expected loss methodology, which will result in more timely recognition of credit losses. ASU 2016-13 is effective for annual reporting periods, and interim periods within those years, beginning after December 15, 2019 for all public entities, excluding smaller reporting companies, and after December 15, 2022 for smaller reporting companies. It requires a cumulative effect adjustment to the balance sheet as of the beginning of the first reporting period in which the guidance is effective. We will adopt ASU 2016-13 on January 1, 2023. We are currently in the early phase of evaluating the impact of the adoption of ASU 2016-13 on our condensed consolidated financial statements.

Revenue from Contracts with Cli

Revenue from Contracts with Clients and Customers	6 Months Ended
	Jun. 30, 2020
Revenue from Contract with Customer [Abstract]
Revenue from Contracts with Clients and Customers	Revenue from Contracts with Clients and Customers The following table presents our revenues, excluding sales and usage-based taxes, disaggregated by revenue source (in thousands): Three Months Ended Six Months Ended PFS Operations LiveArea Professional Services Total PFS Operations LiveArea Professional Services Total Revenues: Service fee revenue $ 41,414 $ 20,582 $ 61,996 $ 74,845 $ 41,449 $ 116,294 Product revenue, net 5,915 — 5,915 13,447 — 13,447 Pass-through revenue 13,916 608 14,524 27,873 1,520 29,393 Total revenues $ 61,245 $ 21,190 $ 82,435 $ 116,165 $ 42,969 $ 159,134 Three Months Ended Six Months Ended PFS Operations LiveArea Professional Services Total PFS Operations LiveArea Professional Services Total Revenues: Service fee revenue $ 31,700 $ 18,631 $ 50,331 $ 64,754 $ 37,015 $ 101,769 Product revenue, net 6,138 — 6,138 13,638 — 13,638 Pass-through revenue 11,412 629 12,041 24,289 964 25,253 Total revenues $ 49,250 $ 19,260 $ 68,510 $ 102,681 $ 37,979 $ 140,660 The following table presents our revenues, excluding sales and usage-based taxes, disaggregated by timing of revenue recognition (in thousands): Three Months Ended Six Months Ended PFS Operations LiveArea Professional Services Total PFS Operations LiveArea Professional Services Total Revenues: Over time $ 55,330 $ 21,190 $ 76,520 $ 102,718 $ 42,969 $ 145,687 Point-in-time 5,915 — 5,915 13,447 — 13,447 Total revenues $ 61,245 $ 21,190 $ 82,435 $ 116,165 $ 42,969 $ 159,134 Three Months Ended Six Months Ended PFS Operations LiveArea Professional Services Total PFS Operations LiveArea Professional Services Total Revenues: Over time $ 43,112 $ 18,282 $ 61,394 $ 89,043 $ 37,001 $ 126,044 Point-in-time 6,138 978 7,116 13,638 978 14,616 Total revenues $ 49,250 $ 19,260 $ 68,510 $ 102,681 $ 37,979 $ 140,660 The following table presents our revenues, excluding sales and usage-based taxes, disaggregated by region (in thousands): Three Months Ended Six Months Ended PFS Operations LiveArea Professional Services Total PFS Operations LiveArea Professional Services Total Revenues by region: North America $ 47,014 $ 18,532 $ 65,546 $ 92,112 $ 37,729 $ 129,841 Europe 14,231 2,658 16,889 24,053 5,240 29,293 Total revenues $ 61,245 $ 21,190 $ 82,435 $ 116,165 $ 42,969 $ 159,134 Three Months Ended Six Months Ended PFS Operations LiveArea Professional Services Total PFS Operations LiveArea Professional Services Total Revenues by region: North America $ 41,297 $ 16,825 $ 58,122 $ 84,900 $ 33,543 $ 118,443 Europe 7,953 2,435 10,388 17,781 4,436 22,217 Total revenues $ 49,250 $ 19,260 $ 68,510 $ 102,681 $ 37,979 $ 140,660 Contract Assets and Contract Liabilities Changes in costs to fulfill contract assets during the period decreased $0.1 million from December 31, 2019 to June 30, 2020, primarily due to a decrease of approximately $2.6 million for amortization and recognition of costs, offset by approximately $2.5 million from new projects in the six months ended June 30, 2020. Costs to fulfill contract assets relate to deferred costs, which are included within other current assets and/or other assets, and software development costs, which are included within property and equipment, in our condensed consolidated balance sheets. Changes in contract liabilities during the period decreased $1.3 million from December 31, 2019 to June 30, 2020, primarily due to a decrease of approximately $7.7 million for amortization and recognition of revenue, offset by approximately $6.4 million from new projects in the six months ended June 30, 2020. Contract losses recognized for the six months ended June 30, 2020 were not material. Accrued contract liabilities below are included within accrued expenses in our condensed consolidated balance sheets. The timing of revenue recognition, billings and cash collections results in billed accounts receivable, unbilled receivables, and customer advances and deposits (contract liabilities) on the condensed consolidated balance sheets. Changes in the contract asset and liability balances during the six months ended June 30, 2020 were not materially impacted by any other factors. Contract balances consist of the following (in thousands): June 30, 2020 December 31, 2019 Contract Assets Trade accounts receivable, net $ 64,435 $ 71,183 Unbilled accounts receivable 162 1,079 Costs to fulfill 4,793 4,875 Total contract assets $ 69,390 $ 77,137 Contract Liabilities Accrued contract liabilities $ 1,255 $ 1,806 Deferred revenue 6,743 7,456 Total contract liabilities $ 7,998 $ 9,262

Inventory Financing

Inventory Financing	6 Months Ended
	Jun. 30, 2020
Debt Disclosure [Abstract]
Inventory Financing	Inventory Financing Supplies Distributors has a short-term credit facility with IBM Credit LLC and its assignees (“IBM Credit Facility”) to finance its purchase and distribution of Ricoh products in the United States, providing financing for eligible Ricoh inventory and certain receivables up to $7.5 million, as per an amended agreement. The agreement has no stated maturity date and provides either party the ability to exit the facility following a 90-day notice. Given the structure of this facility and as outstanding balances, which represent inventory purchases, are repaid within twelve months, we have classified the outstanding amounts under this facility, which were $4.2 million and $3.0 million as of June 30, 2020 and December 31, 2019, respectively, as trade accounts payable in the condensed consolidated balance sheets. As of June 30, 2020, Supplies Distributors had $0.2 million of available credit under this facility. The credit facility contains cross default provisions, various restrictions upon the ability of Supplies Distributors to, among other things, merge, consolidate, sell assets, incur indebtedness, make loans and payments to related parties (including entities directly or indirectly owned by PFSweb, Inc.), provide guarantees, make investments and loans, pledge assets, make changes to capital stock ownership structure and pay dividends. The credit facility also contains financial covenants, such as annualized revenue to working capital, net profit after tax to revenue, and total liabilities to tangible net worth, as defined, and is secured by certain of the assets of Supplies Distributors, as well as a collateralized guaranty of PFSweb. Additionally, PFSweb is required to maintain a minimum Subordinated Note receivable balance from Supplies Distributors of $1.0 million, as per an amended agreement. Borrowings under the credit facility accrue interest, after a defined free financing period, at prime rate plus 0.5%, which resulted in a weighted average interest rate of 3.75% and 5.25% as of June 30, 2020 and December 31, 2019, respectively. As of June 30, 2020, the Company was in compliance with all financial covenants.

Debt and Finance Lease Obligati

Debt and Finance Lease Obligations	6 Months Ended
	Jun. 30, 2020
Debt Disclosure [Abstract]
Debt and Finance Lease Obligations	Debt and Finance Lease Obligations Outstanding debt and finance lease obligations consist of the following (in thousands): June 30, 2020 December 31, 2019 U.S. Credit Agreement Revolver $ 33,200 $ 30,200 Equipment loan 5,927 5,426 Debt issuance costs (263) (303) Finance Leases 1,565 2,177 Other 206 300 Total 40,635 37,800 Less current portion of long-term debt 3,121 2,971 Long-term debt, less current portion $ 37,514 $ 34,829 U.S. Credit Agreement On November 1, 2018, we entered into Amendment No. 1 to our Credit Agreement with Regions Bank (the “Amended Facility”). The Amended Facility provided for an increase in availability of our revolving loans to $60.0 million, with the ability for a further increase of $20.0 million to $80.0 million, and the elimination of the term loan. Amounts outstanding under the term loan were reconstituted as revolving loans. The Amended Facility also extended the maturity date to November 1, 2023 and provided for, subject to approval, up to an additional $10.0 million in equipment financing. As of June 30, 2020, we had $22.8 million of available credit under the revolving loan facility. As of June 30, 2020 and December 31, 2019, the weighted average interest rate on the revolving loan facility was 2.76% and 3.96%, respectively. As of June 30, 2020, we had approval for $1.4 million of available credit in equipment financing. As of June 30, 2020, we were in compliance with all debt covenants.

Earnings (Loss) Per Share

Earnings (Loss) Per Share	6 Months Ended
	Jun. 30, 2020
Earnings Per Share [Abstract]
Earnings (Loss) Per Share	Earnings (Loss) Per ShareBasic net loss per common share was computed by dividing net loss by the weighted-average number of common shares outstanding for the reporting period. In periods when we recognize a net loss, we exclude the impact of outstanding common stock equivalents from the diluted loss per share calculation as their inclusion would have an antidilutive effect. As of June 30, 2020 and June 30, 2019, we had outstanding common stock equivalents of approximately 3.1 million and 2.6 million, respectively, that have been excluded from the calculations of diluted earnings per share attributable to common stockholders because their effect would have been antidilutive.

Segment Information

Segment Information	6 Months Ended
	Jun. 30, 2020
Segment Reporting [Abstract]
Segment Information	Segment Information Our segments are comprised of strategic businesses that are defined by the service offerings they provide and consist of PFS Operations (which provides client services in relation to the customer physical experience, such as order management (OMS), order fulfillment, customer care and financial services) and LiveArea Professional Services (which provides client services in relation to the digital experience of shopping online, such as strategic commerce consulting, strategy, design and digital marketing services and technology services). Each segment is led by a separate Business Unit Executive who reports directly to our Chief Operating Decision Maker. The following table presents information concerning operations by segment (in thousands): Three Months Ended Six Months Ended 2020 2019 2020 2019 Revenues: PFS Operations $ 61,245 $ 49,250 $ 116,165 $ 102,681 LiveArea Professional Services 21,190 19,260 42,969 37,979 Total revenues $ 82,435 $ 68,510 $ 159,134 $ 140,660 Business unit direct contribution: PFS Operations $ 4,402 $ 2,129 $ 7,492 $ 4,654 LiveArea Professional Services 449 2,301 3,631 4,174 Total business unit direct contribution 4,851 4,430 11,123 8,828 Unallocated corporate expenses (4,836) (4,657) (10,487) (9,499) Income (loss) from operations $ 15 $ (227) $ 636 $ (671) Depreciation and amortization: PFS Operations $ 1,421 $ 1,981 $ 3,195 $ 4,033 LiveArea Professional Services 206 284 429 615 Unallocated corporate expenses 337 288 625 620 Total depreciation and amortization $ 1,964 $ 2,553 $ 4,249 $ 5,268

Commitments and Contingencies

Commitments and Contingencies	6 Months Ended
	Jun. 30, 2020
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	. Commitments and Contingencies The Company is subject to claims in the ordinary course of business, including claims of alleged infringement by the Company or its subsidiaries of the patents, trademarks and other intellectual property rights of third parties. The Company is generally required to indemnify its service fee clients against any third party claims asserted against such clients alleging infringement by the Company of the patents, trademarks and other intellectual property rights of third parties. In the opinion of management, any liabilities resulting from these claims, would not have a material adverse effect on the Company’s financial position or results of operations.

Subsequent Events

Subsequent Events	6 Months Ended
	Jun. 30, 2020
Subsequent Events [Abstract]
Subsequent Events	Subsequent Events In July 2020, we granted restricted stock units, performance units and marked-based units to certain executives and employees under the 2020 Stock and Incentive Plan (the "Plan") that allow them to earn up to 856,442 shares of common stock that will vest over a period of up to three years. We expect stock-based compensation expense in the third quarter of 2020 to be approximately $2.3 million as a result of these awards. On July 17, 2020, we entered into a 64 month lease for warehouse space in Irving, Texas of 57,400 square feet. This will increase our right of use asset and lease liability balances.

Significant Accounting Polici_2

Significant Accounting Policies (Policies)	6 Months Ended
	Jun. 30, 2020
Accounting Policies [Abstract]
Basis of Presentation	The accompanying unaudited condensed consolidated financial statements of PFSweb, Inc. and its subsidiaries have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”) and include all normal and recurring adjustments necessary to present fairly the unaudited condensed consolidated balance sheets, statements of operations and comprehensive loss, statements of shareholders' equity, and statements of cash flows for the periods indicated. Certain information and note disclosures normally included in annual financial statements prepared in accordance with accounting principles generally accepted in the United States (“U.S. GAAP”) have been condensed or omitted pursuant to the rules and regulations of the SEC. This report should be read in conjunction with our Annual Report on Form 10-K for the year ended December 31, 2019.  We refer to PFSweb, Inc. and its subsidiaries collectively as “PFSweb,” the “Company,” “us,” “we” and “our” in these unaudited condensed consolidated financial statements.Results of our operations for interim periods may not be indicative of results for the full fiscal year. We reclassify certain prior year amounts, as applicable, to conform to the current year presentation
Use of Estimates	Use of Estimates The preparation of consolidated financial statements and related disclosures in conformity with accounting principles generally accepted in the United States of America (“US GAAP”) requires management to make judgments, estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses and disclosure of contingent assets and liabilities. The recognition and allocation of certain revenues and selling, general and administrative expenses in these unaudited condensed consolidated financial statements also require management estimates and assumptions.
Impact of Recently Issued Accounting Standards	Impact of Recently Issued Accounting Standards Pronouncements Recently Adopted In January 2017, the FASB issued ASU No. 2017-04, “Intangibles-Goodwill and Other (Topic 350): Simplifying the Test for Goodwill impairment” (“ASU 2017-04”), which removes Step 2 of the goodwill impairment test. A goodwill impairment will now be determined by the amount by which a reporting unit’s carrying value exceeds its fair value, not to exceed the carrying amount of goodwill. ASU 2017-04 is effective for annual reporting periods, and interim periods therein, beginning after December 15, 2019, with early adoption permitted. The adoption of ASU 2017-04 did not have a material impact on our condensed consolidated financial statements. In August 2018, the FASB issued ASU No. 2018-15 " Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract; Disclosures for Implementation Costs Incurred for Internal-Use Software and Cloud Computing Arrangements " (“ASU 2018-15”), which aligns the accounting for implementation costs incurred in a hosting arrangement that is a service contract with the accounting for implementation costs incurred to develop or obtain internal-use software under ASC Subtopic 350-40, in order to determine which costs to capitalize and recognize as an asset. ASU 2018-15 is effective for annual reporting periods, and interim periods within those years, beginning after December 15, 2019, and can be applied either prospectively to implementation costs incurred after the date of adoption or retrospectively to all arrangements. We have adopted ASU 2018-15 on January 1, 2020 on a prospective basis. The adoption of ASU 2018-15 did not have a material impact on our condensed consolidated financial statements. Pronouncements Not Yet Adopted In June 2016, the FASB issued ASU 2016-13, " Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments ," ("ASU 2016-13") which requires the measurement and recognition of expected credit losses for financial assets held at amortized cost. ASU 2016-13 replaces the existing incurred loss impairment model with an expected loss methodology, which will result in more timely recognition of credit losses. ASU 2016-13 is effective for annual reporting periods, and interim periods within those years, beginning after December 15, 2019 for all public entities, excluding smaller reporting companies, and after December 15, 2022 for smaller reporting companies. It requires a cumulative effect adjustment to the balance sheet as of the beginning of the first reporting period in which the guidance is effective. We will adopt ASU 2016-13 on January 1, 2023. We are currently in the early phase of evaluating the impact of the adoption of ASU 2016-13 on our condensed consolidated financial statements.

Revenue from Contracts with C_2

Revenue from Contracts with Clients and Customers (Tables)	6 Months Ended
	Jun. 30, 2020
Revenue from Contract with Customer [Abstract]
Summary of Revenues Disaggregated by Revenue Source and Region	The following table presents our revenues, excluding sales and usage-based taxes, disaggregated by revenue source (in thousands): Three Months Ended Six Months Ended PFS Operations LiveArea Professional Services Total PFS Operations LiveArea Professional Services Total Revenues: Service fee revenue $ 41,414 $ 20,582 $ 61,996 $ 74,845 $ 41,449 $ 116,294 Product revenue, net 5,915 — 5,915 13,447 — 13,447 Pass-through revenue 13,916 608 14,524 27,873 1,520 29,393 Total revenues $ 61,245 $ 21,190 $ 82,435 $ 116,165 $ 42,969 $ 159,134 Three Months Ended Six Months Ended PFS Operations LiveArea Professional Services Total PFS Operations LiveArea Professional Services Total Revenues: Service fee revenue $ 31,700 $ 18,631 $ 50,331 $ 64,754 $ 37,015 $ 101,769 Product revenue, net 6,138 — 6,138 13,638 — 13,638 Pass-through revenue 11,412 629 12,041 24,289 964 25,253 Total revenues $ 49,250 $ 19,260 $ 68,510 $ 102,681 $ 37,979 $ 140,660 The following table presents our revenues, excluding sales and usage-based taxes, disaggregated by timing of revenue recognition (in thousands): Three Months Ended Six Months Ended PFS Operations LiveArea Professional Services Total PFS Operations LiveArea Professional Services Total Revenues: Over time $ 55,330 $ 21,190 $ 76,520 $ 102,718 $ 42,969 $ 145,687 Point-in-time 5,915 — 5,915 13,447 — 13,447 Total revenues $ 61,245 $ 21,190 $ 82,435 $ 116,165 $ 42,969 $ 159,134 Three Months Ended Six Months Ended PFS Operations LiveArea Professional Services Total PFS Operations LiveArea Professional Services Total Revenues: Over time $ 43,112 $ 18,282 $ 61,394 $ 89,043 $ 37,001 $ 126,044 Point-in-time 6,138 978 7,116 13,638 978 14,616 Total revenues $ 49,250 $ 19,260 $ 68,510 $ 102,681 $ 37,979 $ 140,660 The following table presents our revenues, excluding sales and usage-based taxes, disaggregated by region (in thousands): Three Months Ended Six Months Ended PFS Operations LiveArea Professional Services Total PFS Operations LiveArea Professional Services Total Revenues by region: North America $ 47,014 $ 18,532 $ 65,546 $ 92,112 $ 37,729 $ 129,841 Europe 14,231 2,658 16,889 24,053 5,240 29,293 Total revenues $ 61,245 $ 21,190 $ 82,435 $ 116,165 $ 42,969 $ 159,134 Three Months Ended Six Months Ended PFS Operations LiveArea Professional Services Total PFS Operations LiveArea Professional Services Total Revenues by region: North America $ 41,297 $ 16,825 $ 58,122 $ 84,900 $ 33,543 $ 118,443 Europe 7,953 2,435 10,388 17,781 4,436 22,217 Total revenues $ 49,250 $ 19,260 $ 68,510 $ 102,681 $ 37,979 $ 140,660
Summary of Contract Balances	Contract balances consist of the following (in thousands): June 30, 2020 December 31, 2019 Contract Assets Trade accounts receivable, net $ 64,435 $ 71,183 Unbilled accounts receivable 162 1,079 Costs to fulfill 4,793 4,875 Total contract assets $ 69,390 $ 77,137 Contract Liabilities Accrued contract liabilities $ 1,255 $ 1,806 Deferred revenue 6,743 7,456 Total contract liabilities $ 7,998 $ 9,262

Debt and Finance Lease Obliga_2

Debt and Finance Lease Obligations (Tables)	6 Months Ended
	Jun. 30, 2020
Debt Disclosure [Abstract]
Summary of Debt and Finance Lease Obligations	Outstanding debt and finance lease obligations consist of the following (in thousands): June 30, 2020 December 31, 2019 U.S. Credit Agreement Revolver $ 33,200 $ 30,200 Equipment loan 5,927 5,426 Debt issuance costs (263) (303) Finance Leases 1,565 2,177 Other 206 300 Total 40,635 37,800 Less current portion of long-term debt 3,121 2,971 Long-term debt, less current portion $ 37,514 $ 34,829

Segment Information (Tables)

Segment Information (Tables)	6 Months Ended
	Jun. 30, 2020
Segment Reporting [Abstract]
Summary of Segment Information	The following table presents information concerning operations by segment (in thousands): Three Months Ended Six Months Ended 2020 2019 2020 2019 Revenues: PFS Operations $ 61,245 $ 49,250 $ 116,165 $ 102,681 LiveArea Professional Services 21,190 19,260 42,969 37,979 Total revenues $ 82,435 $ 68,510 $ 159,134 $ 140,660 Business unit direct contribution: PFS Operations $ 4,402 $ 2,129 $ 7,492 $ 4,654 LiveArea Professional Services 449 2,301 3,631 4,174 Total business unit direct contribution 4,851 4,430 11,123 8,828 Unallocated corporate expenses (4,836) (4,657) (10,487) (9,499) Income (loss) from operations $ 15 $ (227) $ 636 $ (671) Depreciation and amortization: PFS Operations $ 1,421 $ 1,981 $ 3,195 $ 4,033 LiveArea Professional Services 206 284 429 615 Unallocated corporate expenses 337 288 625 620 Total depreciation and amortization $ 1,964 $ 2,553 $ 4,249 $ 5,268

Revenue from Contracts with C_3

Revenue from Contracts with Clients and Customers - Summary of Revenues Disaggregated (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Disaggregation of Revenue [Line Items]
Disaggregated revenue	$ 82,435	$ 68,510	$ 159,134	$ 140,660
North America
Disaggregation of Revenue [Line Items]
Disaggregated revenue	65,546	58,122	129,841	118,443
Europe
Disaggregation of Revenue [Line Items]
Disaggregated revenue	16,889	10,388	29,293	22,217
PFS Operations
Disaggregation of Revenue [Line Items]
Disaggregated revenue	61,245	49,250	116,165	102,681
PFS Operations | North America
Disaggregation of Revenue [Line Items]
Disaggregated revenue	47,014	41,297	92,112	84,900
PFS Operations | Europe
Disaggregation of Revenue [Line Items]
Disaggregated revenue	14,231	7,953	24,053	17,781
LiveArea Professional Services
Disaggregation of Revenue [Line Items]
Disaggregated revenue	21,190	19,260	42,969	37,979
LiveArea Professional Services | North America
Disaggregation of Revenue [Line Items]
Disaggregated revenue	18,532	16,825	37,729	33,543
LiveArea Professional Services | Europe
Disaggregation of Revenue [Line Items]
Disaggregated revenue	2,658	2,435	5,240	4,436
Service fee revenue
Disaggregation of Revenue [Line Items]
Disaggregated revenue	61,996	50,331	116,294	101,769
Service fee revenue | PFS Operations
Disaggregation of Revenue [Line Items]
Disaggregated revenue	41,414	31,700	74,845	64,754
Service fee revenue | LiveArea Professional Services
Disaggregation of Revenue [Line Items]
Disaggregated revenue	20,582	18,631	41,449	37,015
Product revenue, net
Disaggregation of Revenue [Line Items]
Disaggregated revenue	5,915	6,138	13,447	13,638
Product revenue, net | PFS Operations
Disaggregation of Revenue [Line Items]
Disaggregated revenue	5,915	6,138	13,447	13,638
Product revenue, net | LiveArea Professional Services
Disaggregation of Revenue [Line Items]
Disaggregated revenue	0	0	0	0
Pass-through revenue
Disaggregation of Revenue [Line Items]
Disaggregated revenue	14,524	12,041	29,393	25,253
Pass-through revenue | PFS Operations
Disaggregation of Revenue [Line Items]
Disaggregated revenue	13,916	11,412	27,873	24,289
Pass-through revenue | LiveArea Professional Services
Disaggregation of Revenue [Line Items]
Disaggregated revenue	608	629	1,520	964
Over time
Disaggregation of Revenue [Line Items]
Disaggregated revenue	76,520	61,394	145,687	126,044
Over time | PFS Operations
Disaggregation of Revenue [Line Items]
Disaggregated revenue	55,330	43,112	102,718	89,043
Over time | LiveArea Professional Services
Disaggregation of Revenue [Line Items]
Disaggregated revenue	21,190	18,282	42,969	37,001
Point-in-time
Disaggregation of Revenue [Line Items]
Disaggregated revenue	5,915	7,116	13,447	14,616
Point-in-time | PFS Operations
Disaggregation of Revenue [Line Items]
Disaggregated revenue	5,915	6,138	13,447	13,638
Point-in-time | LiveArea Professional Services
Disaggregation of Revenue [Line Items]
Disaggregated revenue	$ 0	$ 978	$ 0	$ 978

Revenue from Contracts with C_4

Revenue from Contracts with Clients and Customers - Additional Information (Details) $ in Millions	6 Months Ended
	Jun. 30, 2020USD ($)
Revenue from Contract with Customer [Abstract]
Changes in costs to fulfill contract assets	$ (0.1)
Amortization of costs to fulfill contract assets	2.6
Increase in costs to fulfill contracts with customers from new projects	2.5
Change in contract liabilities	(1.3)
Change in contract liabilities from amortization and recognition and recognition of revenue	7.7
Increase in contract liabilities for new projects	$ 6.4

Revenue from Contracts with C_5

Revenue from Contracts with Clients and Customers - Summary of Contract Balances (Details) - USD ($) $ in Thousands	Jun. 30, 2020	Dec. 31, 2019
Contract Assets
Trade accounts receivable, net	$ 64,435	$ 71,183
Unbilled accounts receivable	162	1,079
Costs to fulfill	4,793	4,875
Total contract assets	69,390	77,137
Contract Liabilities
Accrued contract liabilities	1,255	1,806
Deferred revenue	6,743	7,456
Total contract liabilities	$ 7,998	$ 9,262

Revenue from Contracts with C_6

Revenue from Contracts with Clients and Customers - Additional Information, Performance Obligation (Details) $ in Millions	Jun. 30, 2020USD ($)
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2020-07-01
Revenue from Contract with Customer [Abstract]
Performance obligation, percentage	80.00%
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Performance obligation, expected timing of satisfaction	6 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-01-01
Revenue from Contract with Customer [Abstract]
Performance obligation, amount	$ 10.2
Performance obligation, percentage	18.00%
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Performance obligation, expected timing of satisfaction	12 months

Inventory Financing - Additiona

Inventory Financing - Additional Information (Details) - Line of Credit - Short Term Credit Facility - USD ($) $ in Millions	6 Months Ended
	Jun. 30, 2020	Dec. 31, 2019
Line of Credit Facility [Line Items]
Maximum credit under credit agreement	$ 7.5
Termination notice period	90 days
Outstanding borrowings	$ 4.2	$ 3
Available credit under credit agreement	0.2
Subordinated note outstanding, minimum limit	$ 1
Weighted average interest rate	3.75%	5.25%
Prime Rate
Line of Credit Facility [Line Items]
Variable rate basis	0.50%

Debt and Finance Lease Obliga_3

Debt and Finance Lease Obligations - Summary of Outstanding Debt and Capital Lease Obligations (Details) - USD ($) $ in Thousands	Jun. 30, 2020	Dec. 31, 2019
Debt Instrument [Line Items]
Finance Leases	$ 1,565	$ 2,177
Other	206	300
Total	40,635	37,800
Less current portion of long-term debt	3,121	2,971
Long-term debt, less current portion	37,514	34,829
U.S. Credit Agreement
Debt Instrument [Line Items]
Debt issuance costs	(263)	(303)
U.S. Credit Agreement | Revolver
Debt Instrument [Line Items]
U.S. Credit Agreement	33,200	30,200
U.S. Credit Agreement | Equipment loan
Debt Instrument [Line Items]
U.S. Credit Agreement	$ 5,927	$ 5,426

Debt and Finance Lease Obliga_4

Debt and Finance Lease Obligations - U.S. Credit Agreement - Additional Information (Details) - U.S. Credit Agreement - Revolving Loan Facility - USD ($)	Jun. 30, 2020	Dec. 31, 2019	Nov. 01, 2018
Line of Credit Facility [Line Items]
Availability under credit agreement			$ 60,000,000
Available increase under credit agreement			20,000,000
Availability under credit agreement after available increase under credit agreement			80,000,000
Availability under credit agreement for equipment purchases			$ 10,000,000
Available credit under credit agreement	$ 22,800,000
Weighted average interest rate on outstanding borrowings	2.76%	3.96%
Available credit under credit agreement for equipment purchases	$ 1,400,000

Earnings (Loss) Per Share - Add

Earnings (Loss) Per Share - Additional Information (Details) - shares shares in Millions	6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019
Earnings Per Share [Abstract]
Outstanding common stock excluded from calculations of diluted earnings per share (in shares)	3.1	2.6

Segment Information - Summary o

Segment Information - Summary of Segment Information (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Segment Reporting Information [Line Items]
Total revenues	$ 82,435	$ 68,510	$ 159,134	$ 140,660
Income (loss) from operations	15	(227)	636	(671)
Depreciation and amortization	1,964	2,553	4,249	5,268
PFS Operations
Segment Reporting Information [Line Items]
Total revenues	61,245	49,250	116,165	102,681
LiveArea Professional Services
Segment Reporting Information [Line Items]
Total revenues	21,190	19,260	42,969	37,979
Operating Segments
Segment Reporting Information [Line Items]
Total revenues	82,435	68,510	159,134	140,660
Income (loss) from operations	4,851	4,430	11,123	8,828
Operating Segments | PFS Operations
Segment Reporting Information [Line Items]
Total revenues	61,245	49,250	116,165	102,681
Income (loss) from operations	4,402	2,129	7,492	4,654
Depreciation and amortization	1,421	1,981	3,195	4,033
Operating Segments | LiveArea Professional Services
Segment Reporting Information [Line Items]
Total revenues	21,190	19,260	42,969	37,979
Income (loss) from operations	449	2,301	3,631	4,174
Depreciation and amortization	206	284	429	615
Unallocated Corporate
Segment Reporting Information [Line Items]
Income (loss) from operations	(4,836)	(4,657)	(10,487)	(9,499)
Depreciation and amortization	$ 337	$ 288	$ 625	$ 620

Subsequent Events (Details)

Subsequent Events (Details) $ in Millions	1 Months Ended	3 Months Ended
	Jul. 31, 2020shares	Sep. 30, 2020USD ($)	Jul. 17, 2020ft²
Forecast
Subsequent Event [Line Items]
Share-based compensation expense | $		$ 2.3
Subsequent Event
Subsequent Event [Line Items]
Awards granted (in shares) | shares	856,442
Vesting period	3 years
Subsequent Event | Irving, Texas Warehouse
Subsequent Event [Line Items]
Term of lease			64 months
Area of property (in sq ft) | ft²			57,400