Pfsweb (PFSW) 10-Q 14 Nov 13 2013 Q3 Quarterly report Financial data

Document_and_Entity_Informatio

Document and Entity Information	9 Months Ended
	Sep. 30, 2013	Nov. 11, 2013
Document Document And Entity Information [Line Items]	'	'
Entity Registrant Name	'PFSWEB INC	'
Entity Central Index Key	'0001095315	'
Document Type	'10-Q	'
Document Period End Date	30-Sep-13	'
Amendment Flag	'false	'
Document Fiscal Year Focus	'2013	'
Document Fiscal Period Focus	'Q3	'
Current Fiscal Year End Date	'--12-31	'
Entity Filer Category	'Smaller Reporting Company	'
Entity Common Stock, Shares Outstanding	'	16,307,901

Consolidated_Balance_Sheets_Un

Consolidated Balance Sheets (Unaudited) (USD $)	Sep. 30, 2013	Dec. 31, 2012
In Thousands, unless otherwise specified
CURRENT ASSETS:	'	'
Cash and cash equivalents	$21,293	$19,626
Restricted cash	466	283
Accounts receivable, net of allowance for doubtful accounts of $367 and $450 at September 30, 2013 and December 31, 2012, respectively	37,715	45,684
Inventories, net of reserves of $1,688 and $1,789 at September 30, 2013 and December 31, 2012, respectively	17,326	24,654
Other receivables	7,645	7,675
Prepaid expenses and other current assets	4,590	4,346
Total current assets	89,035	102,268
PROPERTY AND EQUIPMENT, net	26,667	27,917
OTHER ASSETS	2,880	3,286
Total assets	118,582	133,471
CURRENT LIABILITIES:	'	'
Current portion of long-term debt and capital lease obligations	8,820	16,660
Trade accounts payable	26,153	40,493
Deferred revenue	9,166	6,648
Accrued expenses	21,299	23,097
Total current liabilities	65,438	86,898
LONG-TERM DEBT AND CAPITAL LEASE OBLIGATIONS, less current portion	3,473	5,400
DEFERRED REVENUE	6,177	7,562
DEFERRED RENT	5,142	5,560
Total liabilities	80,230	105,420
COMMITMENTS AND CONTINGENCIES	'	'
SHAREHOLDERS’ EQUITY:	'	'
Preferred stock, $1.00 par value; 1,000,000 shares authorized; none issued or outstanding	'	'
Additional paid-in capital	121,663	106,018
Accumulated deficit	-84,891	-79,409
Accumulated other comprehensive income	1,689	1,554
Treasury stock at cost, 33,467 shares	-125	-125
Total shareholders’ equity	38,352	28,051
Total liabilities and shareholders’ equity	$118,582	$133,471

Consolidated_Balance_Sheets_Pa

Consolidated Balance Sheets (Parenthetical) (Unaudited) (USD $)	Sep. 30, 2013	Dec. 31, 2012
In Thousands, except Share data, unless otherwise specified
Statement Consolidated Balance Sheets Parenthetical [Line Items]	'	'
Allowance for doubtful accounts	$367	$450
Inventories reserves	$1,688	$1,789
Preferred stock, par value	$1	$1
Preferred stock, shares authorized	1,000,000	1,000,000
Preferred stock, shares issued	'	'
Preferred stock, shares outstanding	'	'
Common stock, par value	$0.00	$0.00
Common stock, shares authorized	35,000,000	35,000,000
Common stock, shares issued	16,199,431	12,812,386
Common stock, shares outstanding	16,165,964	12,778,919
Treasury stock, shares	33,467	33,467

Consolidated_Statements_of_Ope

Consolidated Statements of Operations (Unaudited) (USD $)	3 Months Ended		9 Months Ended
In Thousands, except Per Share data, unless otherwise specified	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012
REVENUES:	'	'	'	'
Product revenue, net	$21,495	$27,476	$69,660	$91,450
Service fee revenue	23,908	28,260	78,708	85,022
Pass-through revenue	8,150	9,018	26,511	28,121
Total revenues	53,553	64,754	174,879	204,593
COSTS OF REVENUES:	'	'	'	'
Cost of product revenue	20,221	25,538	65,215	84,483
Cost of service fee revenue	16,196	20,777	53,265	63,130
Cost of pass-through revenue	8,150	9,018	26,511	28,121
Total costs of revenues	44,567	55,333	144,991	175,734
Gross profit	8,986	9,421	29,888	28,859
SELLING, GENERAL AND ADMINISTRATIVE EXPENSES, including stock based compensation expense of $610 and $308 in the three months ended September 30, 2013 and 2012, respectively, and $1,195 and $1,014 in the nine months ended September 30, 2013 and 2012, respectively.	10,656	9,401	34,395	29,807
Income (loss) from operations	-1,670	20	-4,507	-948
INTEREST EXPENSE, net	162	236	564	758
Loss from operations before income taxes	-1,832	-216	-5,071	-1,706
INCOME TAX EXPENSE	120	154	411	457
NET LOSS	-1,952	-370	-5,482	-2,163
NET LOSS PER SHARE:	'	'	'	'
Basic	($0.12)	($0.03)	($0.38)	($0.17)
Diluted	($0.12)	($0.03)	($0.38)	($0.17)
WEIGHTED AVERAGE NUMBER OF SHARES OUTSTANDING:	'	'	'	'
Basic	16,121	12,783	14,490	12,777
Diluted	16,121	12,783	14,490	12,777
COMPREHENSIVE INCOME (LOSS):	'	'	'	'
Net loss	-1,952	-370	-5,482	-2,163
Foreign currency translation adjustment	275	235	135	14
TOTAL COMPREHENSIVE INCOME (LOSS)	($1,677)	($135)	($5,347)	($2,149)

Consolidated_Statements_of_Ope1

Consolidated Statements of Operations (Parenthetical) (Unaudited) (USD $)	3 Months Ended		9 Months Ended
In Thousands, unless otherwise specified	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012
Statement Consolidated Statements Of Operations Parenthetical Unaudited [Line Items]	'	'	'	'
Stock based compensation expense	$610	$308	$1,195	$1,014

Consolidated_Statements_of_Cas

Consolidated Statements of Cash Flows (Unaudited) (USD $)	9 Months Ended
In Thousands, unless otherwise specified	Sep. 30, 2013	Sep. 30, 2012
CASH FLOWS FROM OPERATING ACTIVITIES:	'	'
Net loss	($5,482)	($2,163)
Adjustments to reconcile net loss to net cash provided by operating activities:	'	'
Depreciation and amortization	7,533	6,834
Provision for doubtful accounts	18	-131
Provision for excess and obsolete inventory	56	249
Deferred income taxes	47	-6
Stock based compensation expense	1,195	1,014
Changes in operating assets and liabilities:	'	'
Restricted cash	2	-30
Accounts receivable	8,087	14,806
Inventories	7,307	4,821
Prepaid expenses, other receivables and other assets	152	3,693
Deferred rent	-344	5,420
Accounts payable, deferred revenue, accrued expenses and other liabilities	-15,203	-14,803
Net cash provided by operating activities	3,368	19,704
CASH FLOWS FROM INVESTING ACTIVITIES:	'	'
Purchases of property and equipment	-5,245	-11,048
Net cash used in investing activities	-5,245	-11,048
CASH FLOWS FROM FINANCING ACTIVITIES:	'	'
Net proceeds from issuance of common stock	14,453	48
Purchase of treasury stock	'	-36
Decrease (increase) in restricted cash	-185	386
Payments on capital lease obligations	-1,991	-1,508
Payments on long-term debt, net	-8,768	-7,427
Net cash provided by (used in) financing activities	3,509	-8,537
EFFECT OF EXCHANGE RATES ON CASH AND CASH EQUIVALENTS	35	-21
NET INCREASE IN CASH AND CASH EQUIVALENTS	1,667	98
CASH AND CASH EQUIVALENTS, beginning of period	19,626	17,695
CASH AND CASH EQUIVALENTS, end of period	21,293	17,793
Non-cash investing and financing activities:	'	'
Property and equipment acquired under long-term debt and capital leases	$1,338	$6,229

Overview_and_Basis_of_Presenta

Overview and Basis of Presentation	9 Months Ended
	Sep. 30, 2013
Overview and Basis of Presentation	'
	1. OVERVIEW AND BASIS OF PRESENTATION
	PFSweb, Inc. and its subsidiaries are collectively referred to as the “Company;” “Supplies Distributors” refers to Supplies Distributors, Inc. and its subsidiaries; “Retail Connect” refers to PFSweb Retail Connect, Inc.; and “PFSweb” refers to PFSweb, Inc. and its subsidiaries and affiliates, excluding Supplies Distributors and Retail Connect.
	PFSweb Overview
	PFSweb is an international business process outsourcing provider of end-to-end eCommerce solutions to major brand name companies seeking to optimize their supply chain and to enhance their traditional and online business channels and initiatives in the United States, Canada, and Europe. PFSweb offers a broad range of service offerings that include digital marketing, eCommerce technologies, order management, customer care, logistics and fulfillment, financial management and professional consulting.
	Supplies Distributors Overview
	Supplies Distributors and PFSweb operate under distributor agreements with Ricoh Company Limited and Ricoh Production Print Solutions, a strategic business unit within the Ricoh Family Group of Companies, (collectively hereafter referred to as “Ricoh”) under which Supplies Distributors acts as a distributor of various Ricoh products. Substantially all of Supplies Distributors’ revenue is generated by its sale of product purchased from Ricoh.
	Supplies Distributors has obtained financing that allows it to fund the working capital requirements for the sale of primarily Ricoh products. Pursuant to the transaction management services agreements between PFSweb and Supplies Distributors, PFSweb provides to Supplies Distributors transaction management and fulfillment services, such as managed web hosting and maintenance, procurement support, web-enabled customer contact center services, customer relationship management, financial services including billing and collection services, information management, and international distribution services. Supplies Distributors does not have its own sales force and relies upon Ricoh’s sales force and product demand generation activities for its sale of Ricoh products. Supplies Distributors sells its products in the United States, Canada and Europe.
	All of the agreements between PFSweb and Supplies Distributors were made in the context of a related party relationship and were negotiated in the overall context of PFSweb’s and Supplies Distributors’ arrangement with Ricoh. Although management believes the terms of these agreements are generally consistent with fair market values, there can be no assurance that the prices charged to or by each company under these arrangements are not higher or lower than the prices that may be charged by, or to, unaffiliated third parties for similar services. All of these transactions are eliminated upon consolidation.
	Basis of Presentation
	The unaudited interim consolidated financial statements as of September 30, 2013, and for the three and nine months ended September 30, 2013 and 2012, have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”) and are unaudited. Certain information and note disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”) have been condensed or omitted pursuant to the rules and regulations promulgated by the SEC. In the opinion of management and subject to the foregoing, the unaudited interim consolidated financial statements of the Company include all adjustments necessary for a fair presentation of the Company’s financial position as of September 30, 2013, its results of operations for the three and nine months ended September 30, 2013 and 2012 and its cash flows for the nine months ended September 30, 2013 and 2012. Results of the Company’s operations for interim periods may not be indicative of results for the full fiscal year.
	Certain prior period data on the income statement has been reclassified to conform to the current year presentation of a) product and pass-through revenues, b) cost of product, service fee and pass-through revenues and c) selling, general and administrative expenses, each of which was previously classified as a different component on the income statement. These reclassifications decreased gross profit and selling, general and administrative expenses by $0.4 million and $1.1 million for the three and nine months ended September 30, 2012, respectively, but had no effect on previously reported net loss, total shareholders’ equity or net cash provided by operating activities.

Significant_Accounting_Policie

Significant Accounting Policies	9 Months Ended
	Sep. 30, 2013
Significant Accounting Policies	'
	2. SIGNIFICANT ACCOUNTING POLICIES
	Principles of Consolidation
	All intercompany balances and transactions have been eliminated in consolidation.
	Use of Estimates
	The preparation of consolidated financial statements and related disclosures in conformity with U.S. GAAP requires management to make judgments, estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses and disclosure of contingent assets and liabilities. The recognition and allocation of certain revenues and selling, general and administrative expenses in these consolidated financial statements also require management estimates and assumptions.
	Estimates and assumptions about future events and their effects cannot be determined with certainty. The Company bases its estimates on historical experience and on various other assumptions believed to be applicable and reasonable under the circumstances. These estimates may change as new events occur, as additional information is obtained and as the operating environment changes. These changes have been included in the consolidated financial statements as soon as they became known. In addition, management is periodically faced with uncertainties, the outcomes of which are not within its control and will not be known for prolonged periods of time. These uncertainties are discussed in this report and in the Company’s Annual Report on Form 10-K for the year ended December 31, 2012 in the section entitled “Risk Factors.” Based on a critical assessment of accounting policies and the underlying judgments and uncertainties affecting the application of those policies, management believes the Company’s consolidated financial statements are fairly stated in accordance with U.S. GAAP, and provide a fair presentation of the Company’s financial position and results of operations.
	Investment in Affiliates
	Priority Fulfillment Services, Inc. (“PFS”), a wholly-owned subsidiary of PFSweb, Inc., has made advances to Supplies Distributors that are evidenced by a Subordinated Demand Note (the “Subordinated Note”). Under the terms of certain of the Company’s debt facilities, the outstanding balance of the Subordinated Note cannot be increased to more than $5.0 million or decreased to less than $3.5 million without prior approval of certain of the Company’s lenders. As of both September 30, 2013 and December 31, 2012, the outstanding balance of the Subordinated Note was $3.5 million. The Subordinated Note is eliminated in the Company’s consolidated financial statements.
	PFS has also made advances to Retail Connect, which aggregated $11.1 million at both September 30, 2013 and December 31, 2012. Certain terms of the Company’s debt facilities provide that the total advances to Retail Connect may not be less than $2.0 million without prior approval of Retail Connect’s lender, if needed. PFS has received the approval of its lender to advance incremental amounts to certain of its subsidiaries and/or affiliates, including Retail Connect, if needed, subject to certain financial covenants, as defined. PFSweb, Inc. has also advanced to Retail Connect an additional $8.5 million and $8.2 million as of September 30, 2013 and December 31, 2012, respectively.  All of these advances are eliminated upon consolidation.  As of September 30, 2013, PFSweb, Inc. has approximately $12.6 million available to be advanced to Retail Connect and/or other affiliates.
	Concentration of Business and Credit Risk
	No service fee client or product revenue customer represented more than 10% of the Company’s consolidated total net revenues during the nine months ended September 30, 2013 or the Company’s consolidated accounts receivable as of September 30, 2013.
	A summary of the nonaffiliated customer and client concentrations is as follows:
		Nine Months Ended
		September 30,
		2013			2012
	Product Revenue (as a percentage of total Product Revenue):
	Customer 1		15	%		14	%
	Customer 2		12	%		11	%
	Service Fee Revenue (as a percentage of total Service Fee Revenue):
	Client 1		10	%		14	%
	Client 2		8	%		16	%
	The Company currently anticipates that its product revenue and service fee revenue from the customers and clients identified above will decline during the next twelve months and the contractual relationship with Client 1 ended during the quarter ended September 30, 2013.
	The Company has provided certain collateralized guarantees of its subsidiaries’ financings and credit arrangements. These subsidiaries’ ability to obtain financing on similar terms would be significantly impacted without these guarantees.
	The Company has multiple arrangements with International Business Machines Corporation (“IBM”) and Ricoh and is dependent upon the continuation of such arrangements. These arrangements, which are critical to the Company’s ongoing operations, include Supplies Distributors’ distributor agreements and certain of Supplies Distributors’ working capital financing agreements. Substantially all of Supplies Distributors’ revenue is generated by its sale of product purchased from Ricoh. Supplies Distributors also relies upon Ricoh’s sales force and product demand generation activities and the discontinuance of such services would have a material impact upon Supplies Distributors’ business. In addition, Supplies Distributors has product sales to IBM and Ricoh business affiliates.
	As a result of certain operational restructuring of its business, Ricoh has implemented, and will continue to implement, certain changes in the sale and distribution of Ricoh products. The changes have resulted, and are expected to continue to result, in reduced revenues and profitability for Supplies Distributors in 2013 and beyond.
	Inventories
	Inventories (all of which are finished goods) are stated at the lower of weighted average cost or market. The Company establishes inventory reserves based upon estimates of declines in values due to inventories that are slow moving or obsolete, excess levels of inventory or values assessed at lower than cost.
	Supplies Distributors assumes responsibility for slow-moving inventory under its Ricoh distributor agreements, subject to certain termination rights, but has the right to return product rendered obsolete by engineering changes, as defined. In the event PFS, Supplies Distributors and Ricoh terminate the distributor agreements, the agreements provide for the parties to mutually agree on a plan of disposition of Supplies Distributors’ then existing inventory.
	Operating Leases
	The Company leases certain real estate for its warehouse, call center and corporate offices, as well as certain equipment, under non-cancelable operating leases that expire at various dates through 2022. Management expects that, in the normal course of business, leases that expire will be renewed or replaced by other similar leases. The Company recognizes escalating lease payments on a straight-line basis over the term of each respective lease with the difference between cash payments and rent expense recognized being recorded as deferred rent in the accompanying consolidated balance sheets.
	Property and Equipment
	The Company’s property held under capital leases amounts to approximately $4.2 million and $5.1 million, net of accumulated amortization of approximately $4.5 million and $2.6 million, at September 30, 2013 and December 31, 2012, respectively. Depreciation and amortization expense related to capital leases during the nine months ended September 30, 2013 and 2012 was $2.0 million and $1.5 million, respectively. In addition, during 2012, the Company incurred approximately $6.0 million of leasehold improvements at certain of its leased facilities that are being amortized over the shorter of the asset’s useful lives or the lease terms and were primarily financed via tenant allowances that are also being amortized over the lease terms.
	Income Taxes
	The Company records a tax provision primarily associated with state income taxes and its Supplies Distributors subsidiary’s international operations. The Company has recorded a valuation allowance for the majority of its net deferred tax assets.
	Cash Paid for Interest and Taxes
	The Company made payments for interest of approximately $0.6 million and $0.8 million in the nine months ended September 30, 2013 and 2012, respectively. Income taxes of approximately $0.1 and $0.4 million were paid by the Company during the nine month periods ended September 30, 2013 and 2012, respectively.

Net_Loss_Per_Common_Share

Net Loss Per Common Share	9 Months Ended
	Sep. 30, 2013
Net Loss Per Common Share	'
	3. NET LOSS PER COMMON SHARE
	Basic and diluted net loss per share are computed by dividing net loss by the weighted-average number of common shares outstanding for the reporting period. Stock options not included in the calculation of diluted net loss per share for the nine months ended September 30, 2013, and 2012 were 2.2 million and 2.1 million, respectively, as the effect would be anti-dilutive.

Stock_and_Stock_Options

Stock and Stock Options	9 Months Ended
	Sep. 30, 2013
Stock and Stock Options	'
	4. STOCK AND STOCK OPTIONS
	In May 2013, the Company completed an equity offering pursuant to which the Company sold an aggregate of 3.2 million shares of common stock, par value $0.001 per share, at $4.57 per share, resulting in net proceeds, after deducting offering expenses, of approximately $14.1 million.
	On May 22, 2013, pursuant to the Company’s 2005 Employee Stock and Incentive Plan, as amended and restated (the “Plan”), the Company issued Performance-Based Share Awards (“Performance Shares”, as defined in the Plan) to certain of the Company’s executives. The number of Performance Shares that each such individual may receive is subject to, and calculated by reference to, the achievement by the Company of certain 2013 financial targets. Based on the financial targets, the aggregate maximum number of Performance Shares that may be issued for 2013 is 0.7 million. The Performance Shares are subject to four year vesting based upon continued employment and the comparative performance (on an annual and cumulative basis) of the Company’s common stock on NASDAQ compared to the Russell Micro Cap Index.  Stock compensation charged against income related to the Performance Shares was $0.3 million in the nine months ended September 30, 2013.
	During the nine months ended September 30, 2013 and 2012, the Company issued an aggregate of 306,000 and 73,000 options, respectively, to purchase shares of common stock to officers, directors, employees and consultants of the Company.

Vendor_Financing

Vendor Financing	9 Months Ended
	Sep. 30, 2013
Vendor Financing	'
	5. VENDOR FINANCING
	Supplies Distributors has a short-term credit facility with IBM Credit LLC to finance its distribution of Ricoh products in the United States, providing financing for eligible Ricoh inventory and certain receivables up to $20.0 million. The agreement has no stated maturity date and provides either party the ability to exit the facility following a 90-day notice. Given the structure of this facility and as outstanding balances, which represent inventory purchases, are repaid within twelve months, the Company has classified the outstanding amounts under this facility, which were $12.1 million and $11.9 million as of September 30, 2013 and December 31, 2012, respectively, as accounts payable in the consolidated balance sheets. As of September 30, 2013, Supplies Distributors had $1.4 million of available credit under this facility. The credit facility contains cross default provisions, various restrictions upon the ability of Supplies Distributors to, among other things, merge, consolidate, sell assets, incur indebtedness, make loans and payments to related parties (including entities directly or indirectly owned by PFSweb, Inc.), provide guarantees, make investments and loans, pledge assets, make changes to capital stock ownership structure and pay dividends. The credit facility also contains financial covenants, such as annualized revenue to working capital, net profit after tax to revenue, and total liabilities to tangible net worth, as defined, and is secured by certain of the assets of Supplies Distributors, as well as a collateralized guaranty of PFSweb. Additionally, PFS is required to maintain a minimum Subordinated Note receivable balance from Supplies Distributors of $3.5 million and the Company is required to maintain a minimum shareholders’ equity of $18.0 million. Borrowings under the credit facility accrue interest, after a defined free financing period, at prime rate plus 0.5% (3.75% as of September 30, 2013). The facility also includes a monthly service fee.

Debt_and_Capital_Lease_Obligat

Debt and Capital Lease Obligations	9 Months Ended
	Sep. 30, 2013
Debt and Capital Lease Obligations	'
	6. DEBT AND CAPITAL LEASE OBLIGATIONS;
	Outstanding debt and capital lease obligations consist of the following (in thousands):
		September 30,		December 31,
		2013		2012
	Loan and security agreements
	Supplies Distributors	$	4,691	$	3,264
	PFS		1,749		11,077
	Credit facility – Retail Connect		—		—
	Master lease agreements		5,404		6,648
	Other		449		1,071
	Total		12,293		22,060
	Less current portion of long-term debt		8,820		16,660
	Long-term debt, less current portion	$	3,473	$	5,400
	Loan and Security Agreement – Supplies Distributors
	Supplies Distributors has a loan and security agreement with Wells Fargo Bank, National Association (“Wells Fargo”) to provide financing for up to $25 million of eligible accounts receivable in the United States and Canada. As of September 30, 2013, Supplies Distributors had $0.8 million of available credit under this agreement. The Wells Fargo facility expires on the earlier of March 2014 or the date on which the parties to the Ricoh distributor agreement no longer operate under the terms of such agreement and/or Ricoh no longer supplies products pursuant to such agreement. Borrowings under the Wells Fargo facility accrue interest at prime rate plus 0.25% to 0.75% (3.75% as of September 30, 2013) or Eurodollar rate plus 2.5% to 3.0%, dependent on excess availability and subject to a minimum of 3.0%, as defined. The interest rate as of September 30, 2013 was 3.75% for $3.7 million of outstanding borrowings and 3.0% for $1.0 million of outstanding borrowings. As of December 31, 2012, the interest rate was 3.75% for $1.3 million of outstanding borrowings and 3.0% for $2.0 million of outstanding borrowings. This agreement contains cross default provisions, various restrictions upon the ability of Supplies Distributors to, among other things, merge, consolidate, sell assets, incur indebtedness, make loans and payments to related parties (including entities directly or indirectly owned by PFSweb, Inc.), provide guarantees, make investments and loans, pledge assets, make changes to capital stock ownership structure and pay dividends. This agreement also contains financial covenants, such as minimum net worth, as defined, and is secured by all of the assets of Supplies Distributors, as well as a collateralized guaranty of PFSweb. Additionally, PFS is required to maintain a Subordinated Note receivable balance from Supplies Distributors of no less than $3.5 million, may not maintain restricted cash of more than $5.0 million and is restricted with regard to transactions with related parties, indebtedness and changes to capital stock ownership structure. Supplies Distributors has entered into blocked account agreements with its banks and Wells Fargo pursuant to which a security interest was granted to Wells Fargo for all U.S. and Canadian customer remittances received in specified bank accounts. At September 30, 2013 and December 31, 2012, these bank accounts held $0.4 million and $0.2 million, respectively, which were restricted for payment to Wells Fargo.
	Loan and Security Agreement – PFS
	PFS has a Loan and Security Agreement (“Comerica Agreement”) with Comerica Bank (“Comerica”). The Comerica Agreement provides for up to $12.5 million ($10.0 million during certain non-seasonal peak months) of eligible accounts receivable financing (“Working Capital Advances”) through March 2014. The Comerica Agreement also provided for up to $3.0 million of eligible equipment advances (“Equipment Advances”) through January 2013, with principal payments due through April 2015. As of September 30, 2013, PFS had $9.9 million of available credit under the Working Capital Advance portion of this facility and no remaining availability for Equipment Advances. Borrowings under the Working Capital Advance portion of the Comerica Agreement accrue interest at prime rate plus 2% (5.25% at September 30, 2013) while the Equipment Advances accrue interest at prime rate plus 2.25% (5.5% at September 30, 2013). The Comerica Agreement contains cross default provisions and various restrictions upon PFS’ ability to, among other things, merge, consolidate, sell assets, incur indebtedness, make loans and payments to related parties (including entities directly or indirectly owned by PFSweb, Inc.), make capital expenditures, make investments and loans, pledge assets, make changes to capital stock ownership structure, as well as financial covenants of a minimum tangible net worth of $20 million, as defined, a minimum earnings before interest and taxes, plus depreciation, amortization and non-cash compensation accruals, if any, as defined, and a minimum liquidity ratio, as defined. The Comerica Agreement restricts the amount of the Subordinated Note receivable from Supplies Distributors to a maximum of $5.0 million. Comerica has provided approval for PFS to advance incremental amounts subject to certain financial covenants, as defined, to certain of its subsidiaries and/or affiliates, if needed. The Comerica Agreement is secured by all of the assets of PFS, as well as a guarantee of PFSweb, Inc.
	Credit Facility – Retail Connect
	Retail Connect has an asset-based line of credit facility of up to $2.0 million from Wells Fargo, through May 2014, which is collateralized by substantially all of Retail Connect’s assets. Borrowings under the facility are limited to a percentage of eligible accounts receivable and inventory, up to a specified amount. Outstanding borrowings under the facility bear interest at prime rate plus 1% or Eurodollar rate plus 3.5%. There were no outstanding borrowings as of September 30, 2013. As of September 30, 2013, Retail Connect had $33,000 of available credit under this facility. In connection with the line of credit, Retail Connect entered into a cash management arrangement whereby Retail Connect’s operating accounts are considered restricted and swept and used to repay outstanding amounts under the line of credit, if any. The credit facility restricts Retail Connect’s ability to, among other things, merge, consolidate, sell assets, incur indebtedness, make loans, investments and payments to subsidiaries, affiliates and related parties (including entities directly or indirectly owned by PFSweb, Inc.), make investments and loans, pledge assets, make changes to capital stock ownership structure, and requires a minimum tangible net worth for Retail Connect of $0 million, as defined. PFSweb has guaranteed all current and future obligations of Retail Connect under this line of credit.
	Factoring Agreement
	Supplies Distributors’ European subsidiary has a factoring agreement with BNP Paribas Fortis Factor that provides factoring for up to 7.5 million euros (approximately $10.1 million as of September 30, 2013) of eligible accounts receivable through March 2014. This factoring agreement is accounted for as a secured borrowing. As of September 30, 2013, Supplies Distributors’ European subsidiary had approximately 0.9 million euros (approximately $1.2 million) of available credit under this agreement. Borrowings accrue interest at Euribor plus 0.7% (0.8% at September 30, 2013).
	Debt Covenants
	To the extent the Company or any of its subsidiaries fail to comply with its covenants applicable to its debt or vendor financing obligations, including the monthly financial covenant requirements, such as profitability and cash flow, and required level of shareholders’ equity or net worth (as defined), the Company would be required to obtain a waiver from the lender or the lender would be entitled to accelerate the repayment of any outstanding credit facility obligations, and exercise all other rights and remedies, including sale of collateral and enforcement of payment under the Company parent guarantee. Any acceleration of the repayment of the credit facilities may have a material adverse impact on the Company’s financial condition and results of operations and no assurance can be given that the Company would have the financial ability to repay all of such obligations. As of September 30, 2013, the Company was in compliance with all debt covenants.
	Master Lease Agreements
	The Company has various agreements that provide for leasing or financing transactions of equipment and other assets and will continue to enter into such arrangements as needed to finance the purchasing or leasing of certain equipment or other assets. Borrowings under these agreements, which generally have terms of three to five years, are generally secured by the related equipment, and in certain cases, by a Company parent guarantee.

Segment_Information

Segment Information	9 Months Ended
	Sep. 30, 2013
Segment Information	'
	7. SEGMENT INFORMATION
	The Company is currently organized into two primary operating segments, which generally align with the corporate organization structure. In the first segment, PFSweb is an international provider of various business process outsourcing solutions and operates as a service fee business. In the second operating segment (“Business and Retail Connect”), subsidiaries of the Company purchase inventory from clients and resell the inventory to client customers. In this segment, the Company generally recognizes product revenue.
		Three Months Ended						Nine Months Ended
		September 30,						September 30,
		2013			2012			2013			2012
	Revenues (in thousands):
	PFSweb	$	32,471		$	38,312		$	106,846		$	116,763
	Business and Retail Connect		23,592			27,619			75,610			91,901
	Eliminations		(2,510	)		(1,177	)		(7,577	)		(4,071	)
		$	53,553		$	64,754		$	174,879		$	204,593
	Income (loss) from operations (in thousands):
	PFSweb	$	(1,823	)	$	(568	)	$	(5,153	)	$	(2,896	)
	Business and Retail Connect		153			588			646			1,948
		$	(1,670	)	$	20		$	(4,507	)	$	(948	)
	Depreciation and amortization (in thousands):
	PFSweb	$	2,399		$	2,476		$	7,417		$	6,768
	Business and Retail Connect		38			26			116			66
		$	2,437		$	2,502		$	7,533		$	6,834
	Capital expenditures (in thousands):
	PFSweb	$	2,028		$	1,575		$	5,174		$	10,857
	Business and Retail Connect		55			102			71			191
		$	2,083		$	1,677		$	5,245		$	11,048
		September 30,			December 31,
		2013			2012
	Assets (in thousands):
	PFSweb	$	88,074		$	94,940
	Business and Retail Connect		45,225			52,648
	Eliminations		(14,717	)		(14,117	)
		$	118,582		$	133,471

Commitments_and_Contingencies

Commitments and Contingencies	9 Months Ended
	Sep. 30, 2013
Commitments and Contingencies	'
	8. COMMITMENTS AND CONTINGENCIES
	In 2012, the Company incurred approximately $6.0 million of costs related to leasehold improvements at certain of its leased facilities that are being amortized over the shorter of the assets’ lives or the lease terms and were primarily financed via tenant allowances that are also being amortized over the lease terms.
	The Company received municipal tax abatements in certain locations. In prior years, the Company received notice from a municipality that it did not satisfy certain criteria necessary to maintain the abatements and that the municipal authority planned to make an adjustment to the Company’s tax abatement. The Company disputed the adjustment and such dispute has been settled with the municipality. However, the amount of additional property taxes to be assessed against the Company and the timing of the related payments has not been finalized. As of September 30, 2013, the Company believes it has adequately accrued for the expected assessment.
	In April 2010, a sales employee of eCOST (the former name of Retail Connect) was charged with violating various federal criminal statutes in connection with the sales of eCOST products to certain customers, and approximately $620,000 held in an eCOST deposit account was seized and turned over to the Office of the U.S. Attorney in connection with such activity. The Company received subpoenas from the Office of the U.S. Attorney requesting information regarding the employee and other matters, and the Company responded to the subpoenas and is fully cooperating with the Office of the U.S. Attorney. In August 2012, the employee pleaded guilty to a misdemeanor. Neither the Company nor eCOST have been charged with any criminal activity, and the Company is seeking the recovery of the funds that are currently classified as other receivables on the September 30, 2013 financial statements. Based on the information available to date, the Company is unable to determine the amount of the loss, if any, relating to the seizure of such funds. No assurance can be given, however, that the seizure of such funds, or the inability of the Company to recover such funds or any significant portion thereof, or any costs and expenses incurred by the Company in connection with this matter will not have a material adverse effect upon the Company’s financial condition or results of operations.
	The Company is subject to claims in the ordinary course of business, including claims of alleged infringement by the Company or its subsidiaries of the patents, trademarks and other intellectual property rights of third parties. PFS is generally required to indemnify its service fee clients against any third party claims alleging infringement by PFS of the patents, trademarks and other intellectual property rights of third parties.

Significant_Accounting_Policie1

Significant Accounting Policies (Policies)	9 Months Ended
	Sep. 30, 2013
Principles of Consolidation	'
	Principles of Consolidation
	All intercompany balances and transactions have been eliminated in consolidation.
Use of Estimates	'
	Use of Estimates
	The preparation of consolidated financial statements and related disclosures in conformity with U.S. GAAP requires management to make judgments, estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses and disclosure of contingent assets and liabilities. The recognition and allocation of certain revenues and selling, general and administrative expenses in these consolidated financial statements also require management estimates and assumptions.
	Estimates and assumptions about future events and their effects cannot be determined with certainty. The Company bases its estimates on historical experience and on various other assumptions believed to be applicable and reasonable under the circumstances. These estimates may change as new events occur, as additional information is obtained and as the operating environment changes. These changes have been included in the consolidated financial statements as soon as they became known. In addition, management is periodically faced with uncertainties, the outcomes of which are not within its control and will not be known for prolonged periods of time. These uncertainties are discussed in this report and in the Company’s Annual Report on Form 10-K for the year ended December 31, 2012 in the section entitled “Risk Factors.” Based on a critical assessment of accounting policies and the underlying judgments and uncertainties affecting the application of those policies, management believes the Company’s consolidated financial statements are fairly stated in accordance with U.S. GAAP, and provide a fair presentation of the Company’s financial position and results of operations.
Investment in Affiliates	'
	Investment in Affiliates
	Priority Fulfillment Services, Inc. (“PFS”), a wholly-owned subsidiary of PFSweb, Inc., has made advances to Supplies Distributors that are evidenced by a Subordinated Demand Note (the “Subordinated Note”). Under the terms of certain of the Company’s debt facilities, the outstanding balance of the Subordinated Note cannot be increased to more than $5.0 million or decreased to less than $3.5 million without prior approval of certain of the Company’s lenders. As of both September 30, 2013 and December 31, 2012, the outstanding balance of the Subordinated Note was $3.5 million. The Subordinated Note is eliminated in the Company’s consolidated financial statements.
	PFS has also made advances to Retail Connect, which aggregated $11.1 million at both September 30, 2013 and December 31, 2012. Certain terms of the Company’s debt facilities provide that the total advances to Retail Connect may not be less than $2.0 million without prior approval of Retail Connect’s lender, if needed. PFS has received the approval of its lender to advance incremental amounts to certain of its subsidiaries and/or affiliates, including Retail Connect, if needed, subject to certain financial covenants, as defined. PFSweb, Inc. has also advanced to Retail Connect an additional $8.5 million and $8.2 million as of September 30, 2013 and December 31, 2012, respectively.  All of these advances are eliminated upon consolidation.  As of September 30, 2013, PFSweb, Inc. has approximately $12.6 million available to be advanced to Retail Connect and/or other affiliates.
Concentration of Business and Credit Risk	'
	Concentration of Business and Credit Risk
	No service fee client or product revenue customer represented more than 10% of the Company’s consolidated total net revenues during the nine months ended September 30, 2013 or the Company’s consolidated accounts receivable as of September 30, 2013.
	A summary of the nonaffiliated customer and client concentrations is as follows:
		Nine Months Ended
		September 30,
		2013			2012
	Product Revenue (as a percentage of total Product Revenue):
	Customer 1		15	%		14	%
	Customer 2		12	%		11	%
	Service Fee Revenue (as a percentage of total Service Fee Revenue):
	Client 1		10	%		14	%
	Client 2		8	%		16	%
	The Company currently anticipates that its product revenue and service fee revenue from the customers and clients identified above will decline during the next twelve months and the contractual relationship with Client 1 ended during the quarter ended September 30, 2013.
	The Company has provided certain collateralized guarantees of its subsidiaries’ financings and credit arrangements. These subsidiaries’ ability to obtain financing on similar terms would be significantly impacted without these guarantees.
	The Company has multiple arrangements with International Business Machines Corporation (“IBM”) and Ricoh and is dependent upon the continuation of such arrangements. These arrangements, which are critical to the Company’s ongoing operations, include Supplies Distributors’ distributor agreements and certain of Supplies Distributors’ working capital financing agreements. Substantially all of Supplies Distributors’ revenue is generated by its sale of product purchased from Ricoh. Supplies Distributors also relies upon Ricoh’s sales force and product demand generation activities and the discontinuance of such services would have a material impact upon Supplies Distributors’ business. In addition, Supplies Distributors has product sales to IBM and Ricoh business affiliates.
	As a result of certain operational restructuring of its business, Ricoh has implemented, and will continue to implement, certain changes in the sale and distribution of Ricoh products. The changes have resulted, and are expected to continue to result, in reduced revenues and profitability for Supplies Distributors in 2013 and beyond.
Inventories	'
	Inventories
	Inventories (all of which are finished goods) are stated at the lower of weighted average cost or market. The Company establishes inventory reserves based upon estimates of declines in values due to inventories that are slow moving or obsolete, excess levels of inventory or values assessed at lower than cost.
	Supplies Distributors assumes responsibility for slow-moving inventory under its Ricoh distributor agreements, subject to certain termination rights, but has the right to return product rendered obsolete by engineering changes, as defined. In the event PFS, Supplies Distributors and Ricoh terminate the distributor agreements, the agreements provide for the parties to mutually agree on a plan of disposition of Supplies Distributors’ then existing inventory.
Operating Leases	'
	Operating Leases
	The Company leases certain real estate for its warehouse, call center and corporate offices, as well as certain equipment, under non-cancelable operating leases that expire at various dates through 2022. Management expects that, in the normal course of business, leases that expire will be renewed or replaced by other similar leases. The Company recognizes escalating lease payments on a straight-line basis over the term of each respective lease with the difference between cash payments and rent expense recognized being recorded as deferred rent in the accompanying consolidated balance sheets.
Property and Equipment	'
	Property and Equipment
	The Company’s property held under capital leases amounts to approximately $4.2 million and $5.1 million, net of accumulated amortization of approximately $4.5 million and $2.6 million, at September 30, 2013 and December 31, 2012, respectively. Depreciation and amortization expense related to capital leases during the nine months ended September 30, 2013 and 2012 was $2.0 million and $1.5 million, respectively. In addition, during 2012, the Company incurred approximately $6.0 million of leasehold improvements at certain of its leased facilities that are being amortized over the shorter of the asset’s useful lives or the lease terms and were primarily financed via tenant allowances that are also being amortized over the lease terms.
Income Taxes	'
	Income Taxes
	The Company records a tax provision primarily associated with state income taxes and its Supplies Distributors subsidiary’s international operations. The Company has recorded a valuation allowance for the majority of its net deferred tax assets.
Cash Paid for Interest and Taxes	'
	Cash Paid for Interest and Taxes
	The Company made payments for interest of approximately $0.6 million and $0.8 million in the nine months ended September 30, 2013 and 2012, respectively. Income taxes of approximately $0.1 and $0.4 million were paid by the Company during the nine month periods ended September 30, 2013 and 2012, respectively.

Significant_Accounting_Policie2

Significant Accounting Policies (Tables)	9 Months Ended
	Sep. 30, 2013
Summary of Non-affiliated Customer and Client Concentrations	'
	A summary of the nonaffiliated customer and client concentrations is as follows:
		Nine Months Ended
		September 30,
		2013			2012
	Product Revenue (as a percentage of total Product Revenue):
	Customer 1		15	%		14	%
	Customer 2		12	%		11	%
	Service Fee Revenue (as a percentage of total Service Fee Revenue):
	Client 1		10	%		14	%
	Client 2		8	%		16	%

Debt_and_Capital_Lease_Obligat1

Debt and Capital Lease Obligations (Tables)	9 Months Ended
	Sep. 30, 2013
Summary of Outstanding Debt and Capital Lease Obligations	'
	Outstanding debt and capital lease obligations consist of the following (in thousands):
		September 30,		December 31,
		2013		2012
	Loan and security agreements
	Supplies Distributors	$	4,691	$	3,264
	PFS		1,749		11,077
	Credit facility – Retail Connect		—		—
	Master lease agreements		5,404		6,648
	Other		449		1,071
	Total		12,293		22,060
	Less current portion of long-term debt		8,820		16,660
	Long-term debt, less current portion	$	3,473	$	5,400

Segment_Information_Tables

Segment Information (Tables)	9 Months Ended
	Sep. 30, 2013
Summary of Product Revenue by Segments	'
		Three Months Ended						Nine Months Ended
		September 30,						September 30,
		2013			2012			2013			2012
	Revenues (in thousands):
	PFSweb	$	32,471		$	38,312		$	106,846		$	116,763
	Business and Retail Connect		23,592			27,619			75,610			91,901
	Eliminations		(2,510	)		(1,177	)		(7,577	)		(4,071	)
		$	53,553		$	64,754		$	174,879		$	204,593
	Income (loss) from operations (in thousands):
	PFSweb	$	(1,823	)	$	(568	)	$	(5,153	)	$	(2,896	)
	Business and Retail Connect		153			588			646			1,948
		$	(1,670	)	$	20		$	(4,507	)	$	(948	)
	Depreciation and amortization (in thousands):
	PFSweb	$	2,399		$	2,476		$	7,417		$	6,768
	Business and Retail Connect		38			26			116			66
		$	2,437		$	2,502		$	7,533		$	6,834
	Capital expenditures (in thousands):
	PFSweb	$	2,028		$	1,575		$	5,174		$	10,857
	Business and Retail Connect		55			102			71			191
		$	2,083		$	1,677		$	5,245		$	11,048
		September 30,			December 31,
		2013			2012
	Assets (in thousands):
	PFSweb	$	88,074		$	94,940
	Business and Retail Connect		45,225			52,648
	Eliminations		(14,717	)		(14,117	)
		$	118,582		$	133,471

Overview_and_Basis_of_Presenta1

Overview and Basis of Presentation - Additional information (Detail Textual) (USD $)	3 Months Ended	9 Months Ended
In Millions, unless otherwise specified	Sep. 30, 2013	Sep. 30, 2013
Decrease in gross profit due to prior period reclassificaion	$0.40	$1.10

Significant_Accounting_Policie3

Significant Accounting Policies (Details)	9 Months Ended
	Sep. 30, 2013	Sep. 30, 2012
Summary of nonaffiliated customer and client concentrations	'	'
Product revenue net percentage of product revenue customer 1	15.00%	14.00%
Product revenue net percentage of product revenue customer 2	12.00%	11.00%
Service fee revenue net percentage of service fee revenue client 1	10.00%	14.00%
Service fee revenue net percentage of service fee revenue client 2	8.00%	16.00%

Significant_Accounting_Policie4

Significant Accounting Policies (Details Textual) (USD $)	9 Months Ended		12 Months Ended
In Millions, unless otherwise specified	Sep. 30, 2013	Sep. 30, 2012	Dec. 31, 2012
	Customer
Significant Accounting Policies (Textual) [Abstract]	'	'	'
Subordinated note outstanding	$3.50	'	$3.50
Investments to affiliates available to be advanced	12.6	'	'
Capital leases	4.2	'	5.1
Significant Accounting Policies (Additional Textual) [Abstract]	'	'	'
Accumulated amortization	4.5	'	2.6
Depreciation and amortization related to capital leases	2	1.5	'
Payments for interest	0.6	0.8	'
Income taxes	0.1	0.4	'
Number of customer having greater than specified percentage of accounts receivable	0	'	'
Minimum percentage of revenue accounted for major customers	10.00%	'	'
Maximum life of current operating leases	'Expire at various dates through 2022	'	'
Leasehold Improvements	'	'	'
Significant Accounting Policies (Textual) [Abstract]	'	'	'
Capital leases	'	'	6
PFS	'	'	'
Significant Accounting Policies (Textual) [Abstract]	'	'	'
Advances to retail connect	11.1	'	11.1
PFSweb	'	'	'
Significant Accounting Policies (Textual) [Abstract]	'	'	'
Advances to retail connect	8.5	'	8.2
Maximum	'	'	'
Significant Accounting Policies (Textual) [Abstract]	'	'	'
Subordinated note outstanding	5	'	'
Minimum	'	'	'
Significant Accounting Policies (Textual) [Abstract]	'	'	'
Subordinated note outstanding	3.5	'	'
Advances to retail connect	$2	'	$2

Net_Loss_Per_Common_Share_Deta

Net Loss Per Common Share (Details) (Stock Option)	9 Months Ended
In Millions, unless otherwise specified	Sep. 30, 2013	Sep. 30, 2012
Stock Option	'	'
Net Loss Per Common Share (Textual) [Abstract]	'	'
Anti-dilutive stock options diluted net loss per share	2.2	2.1

Stock_and_Stock_Options_Detail

Stock and Stock Options (Details) (USD $)	9 Months Ended			9 Months Ended	1 Months Ended
	Sep. 30, 2013	Sep. 30, 2012	Dec. 31, 2012	Sep. 30, 2013	31-May-13
				2005 Employee Stock and Incentive Plan	Common Stock
				Performance Shares
Disclosure Stock And Stock Options Details [Line Items]	'	'	'	'	'
Equity offering, shares of common stock sold	'	'	'	'	3,200,000
Common stock, par value	$0.00	'	$0.00	'	$0.00
Equity offering, share price of common stock sold	'	'	'	'	$4.57
Net proceeds from issuance of common stock	$14,453,000	$48,000	'	'	$14,100,000
Share awards, maximum number of shares that may be issued	'	'	'	700,000	'
Share awards, vesting period	'	'	'	'4 years	'
Stock compensation	'	'	'	$300,000	'
Stock options issued	306,000	73,000	'	'	'

Vendor_Financing_Details_Textu

Vendor Financing (Details Textual) (USD $)	9 Months Ended
In Millions, unless otherwise specified	Sep. 30, 2013	Dec. 31, 2012
Line Of Credit Facility [Line Items]	'	'
Subordinated note outstanding	$3.50	$3.50
Vendor Financing (Textual) [Abstract]	'	'
Interest rate on outstanding borrowings	3.75%	'
Supplies Distributors	'	'
Vendor Financing (Textual) [Abstract]	'	'
Interest rate on outstanding borrowings	3.00%	'
United States | IBM Credit LLC | Supplies Distributors	'	'
Line Of Credit Facility [Line Items]	'	'
Maximum financing receivable capacity through agreement thereafter	20	'
Notice period time to exit from the agreement	'90 days	'
Outstanding amount of inventory purchases repaid with in twelve months	12.1	11.9
Available credit	1.4	'
Minimum shareholders' equity required to maintain	$18	'
Credit facility accrue interest, prime rate plus	0.50%	'

Debt_and_Capital_Lease_Obligat2

Debt and Capital Lease Obligations (Details) (USD $)	Sep. 30, 2013	Dec. 31, 2012
In Thousands, unless otherwise specified
Summary of outstanding debt and capital lease obligations	'	'
Total	$12,293	$22,060
Less current portion of long-term debt	8,820	16,660
Long-term debt, less current portion	3,473	5,400
Supplies Distributors	'	'
Summary of outstanding debt and capital lease obligations	'	'
Total	4,691	3,264
PFS	'	'
Summary of outstanding debt and capital lease obligations	'	'
Total	1,749	11,077
Credit facility - Retail Connect	'	'
Summary of outstanding debt and capital lease obligations	'	'
Total	'	'
Master lease agreements	'	'
Summary of outstanding debt and capital lease obligations	'	'
Total	5,404	6,648
Other	'	'
Summary of outstanding debt and capital lease obligations	'	'
Total	$449	$1,071

Debt_and_Capital_Lease_Obligat3

Debt and Capital Lease Obligations - Loan and Security Agreement - Supplies Distributors (Details Textual) (USD $)	9 Months Ended	12 Months Ended
	Sep. 30, 2013	Dec. 31, 2012
Debt and Capital Lease Obligation (Textual) [Abstract]	'	'
Interest rate on outstanding borrowings	3.75%	'
Minimum Balance of Subordinated Note receivable to be maintained	$3,500,000	$3,500,000
Minimum	'	'
Debt and Capital Lease Obligation (Textual) [Abstract]	'	'
Minimum Balance of Subordinated Note receivable to be maintained	3,500,000	'
Maximum	'	'
Debt and Capital Lease Obligation (Textual) [Abstract]	'	'
Minimum Balance of Subordinated Note receivable to be maintained	5,000,000	'
Supplies Distributors	'	'
Debt and Capital Lease Obligation (Textual) [Abstract]	'	'
Maximum limit of loans and security agreement	25,000,000	'
Credit facility available under Loans and Security Agreement	800,000	'
Maturity date of Loan and Security Agreement	1-Mar-14	'
Interest rate on outstanding borrowings	3.00%	'
Maximum limit of restricted cash	5,000,000	'
Cash held at bank	400,000	200,000
Supplies Distributors | Three Point Seven Five Percentage Interest Rate Debt Instrument	'	'
Debt and Capital Lease Obligation (Textual) [Abstract]	'	'
Interest rate on outstanding borrowings	3.75%	3.75%
Outstanding borrowing	3,700,000	1,300,000
Supplies Distributors | Three Percentage Interest Rate Debt Instrument	'	'
Debt and Capital Lease Obligation (Textual) [Abstract]	'	'
Interest rate on outstanding borrowings	3.00%	3.00%
Outstanding borrowing	$1,000,000	$2,000,000
Supplies Distributors | Minimum	'	'
Debt and Capital Lease Obligation (Textual) [Abstract]	'	'
Loans and Security Agreement interest at prime rate plus	0.25%	'
Loans and security agreement interest at Eurodollar rate plus	2.50%	'
Supplies Distributors | Maximum	'	'
Debt and Capital Lease Obligation (Textual) [Abstract]	'	'
Loans and Security Agreement interest at prime rate plus	0.75%	'
Loans and security agreement interest at Eurodollar rate plus	3.00%	'

Debt_and_Capital_Lease_Obligat4

Debt and Capital Lease Obligations - Loan and Security Agreement - PFS (Details Textual) (USD $)	Sep. 30, 2013	Dec. 31, 2012	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013
			PFS	PFS	PFS	PFS	PFS
				Working Capital Advances	Working Capital Advances	Equipment Advances	Equipment Advances
Debt and Capital Lease Obligation (Textual) [Abstract]	'	'	'	'	'	'	'
Maximum limit of working capital advances during seasonal peak months	'	'	'	'	$12,500,000	'	'
Maximum limit of working capital advances during non-seasonal peak months	'	'	'	'	10,000,000	'	'
Working Capital Advances and Equipment Advances interest at prime rate plus, Spread on variable rate	'	'	'	2.00%	'	2.25%	'
Working Capital Advances and Equipment Advances interest at prime rate plus, Stated percentage	'	'	'	'	5.25%	'	5.50%
Maximum limit of loans and security agreement	'	'	'	'	'	'	3,000,000
Credit facility available under Loans and Security Agreement	'	'	'	'	'	'	9,900,000
Tangible net worth	'	'	20,000,000	'	'	'	'
Minimum Balance of Subordinated Note receivable to be maintained	$3,500,000	$3,500,000	$5,000,000	'	'	'	'

Debt_and_Capital_Lease_Obligat5

Debt and Capital Lease Obligations - Credit Facility - Retail Connect (Details Textual) (Credit facility - Retail Connect, USD $)	9 Months Ended
	Sep. 30, 2013
Credit facility - Retail Connect	'
Debt and Capital Lease Obligation (Textual) [Abstract]	'
Amended limit of asset-based line of credit	$2,000,000
Loans and Security Agreement interest at prime rate plus	1.00%
Loans and security agreement interest at Eurodollar rate plus	3.50%
Outstanding borrowing	0
Credit facility available under Loans and Security Agreement	33,000
Tangible net worth	$0

Debt_and_Capital_Lease_Obligat6

Debt and Capital Lease Obligations - Factoring Agreement (Details Textual) (Bnp Paribas Fortis Factor)	Sep. 30, 2013	Sep. 30, 2013
	USD ($)	EUR (€)
Debt and Capital Lease Obligation (Textual) [Abstract]	'	'
Maximum limit of loans and security agreement	$10,100,000	€ 7,500,000
Credit facility available under Loans and Security Agreement	$1,200,000	€ 900,000
Factoring interest at Euribor plus	0.70%	0.70%
Factoring interest at Euribor plus	0.80%	0.80%

Debt_and_Capital_Lease_Obligat7

Debt and Capital Lease Obligations - Master Lease Agreements (Details Textual) (Master Lease Agreements)	9 Months Ended
	Sep. 30, 2013
Minimum	'
Debt and Capital Lease Obligation (Textual) [Abstract]	'
Loans and lease agreement term	'3 years
Maximum	'
Debt and Capital Lease Obligation (Textual) [Abstract]	'
Loans and lease agreement term	'5 years

Segment_Information_Details

Segment Information (Details) (USD $)	3 Months Ended		9 Months Ended
In Thousands, unless otherwise specified	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012	Dec. 31, 2012
Summary of product revenue by segments	'	'	'	'	'
Revenues	$53,553	$64,754	$174,879	$204,593	'
Income (loss) from continuing operations	-1,670	20	-4,507	-948	'
Depreciation and amortization	2,437	2,502	7,533	6,834	'
Capital expenditures	2,083	1,677	5,245	11,048	'
Assets	118,582	'	118,582	'	133,471
Operating Segments | PFSweb	'	'	'	'	'
Summary of product revenue by segments	'	'	'	'	'
Revenues	32,471	38,312	106,846	116,763	'
Income (loss) from continuing operations	-1,823	-568	-5,153	-2,896	'
Depreciation and amortization	2,399	2,476	7,417	6,768	'
Capital expenditures	2,028	1,575	5,174	10,857	'
Assets	88,074	'	88,074	'	94,940
Operating Segments | Business and Retail Connect	'	'	'	'	'
Summary of product revenue by segments	'	'	'	'	'
Revenues	23,592	27,619	75,610	91,901	'
Income (loss) from continuing operations	153	588	646	1,948	'
Depreciation and amortization	38	26	116	66	'
Capital expenditures	55	102	71	191	'
Assets	45,225	'	45,225	'	52,648
Eliminations	'	'	'	'	'
Summary of product revenue by segments	'	'	'	'	'
Revenues	-2,510	-1,177	-7,577	-4,071	'
Assets	($14,717)	'	($14,717)	'	($14,117)

Commitments_and_Contingencies_

Commitments and Contingencies (Details) (USD $)	Sep. 30, 2013
Commitments and Contingencies (Textual) [Abstract]	'
Leasehold Improvements	$6,000,000
eCOST deposit account	$620,000