Business Segments | 8. BUSINESS SEGMENTS The Company provides services to healthcare organizations and other members within the healthcare industry. The Company’s services are focused on the delivery of workforce development products and services (HealthStream Workforce Solutions), survey and research services (HealthStream Patient Experience Solutions), and provider credentialing, privileging, and enrollment products and services (HealthStream Provider Solutions). The Company measures segment performance based on operating income before income taxes and prior to the allocation of certain corporate overhead expenses, interest income, interest expense, and depreciation. The Unallocated component below includes corporate functions, such as accounting, human resources, legal, investor relations, administrative, and executive personnel, depreciation, a portion of amortization, and certain other expenses, which are not currently allocated in measuring segment performance. The following is the Company’s business segment information as of and for the three and six months ended June 30, 2017 and 2016 (in thousands). Three Months Ended Six Months Ended 2017 2016 2017 2016 Revenues, net: Workforce Solutions $ 44,256 $ 40,157 $ 87,958 $ 81,473 Patient Experience Solutions 8,562 8,968 16,464 16,932 Provider Solutions 8,663 5,668 16,929 10,466 Total revenues, net $ 61,481 $ 54,793 $ 121,351 $ 108,871 Three Months Ended Six Months Ended 2017 2016 2017 2016 Operating income: Workforce Solutions $ 8,563 $ 9,242 $ 17,308 $ 19,647 Patient Experience Solutions 328 (134 ) 71 (791 ) Provider Solutions 523 445 (77 ) 279 Unallocated (6,559 ) (7,237 ) (12,613 ) (14,333 ) Total operating income $ 2,855 $ 2,316 $ 4,689 $ 4,802 June 30, December 31, Segment assets * Workforce Solutions $ 89,136 $ 96,323 Patient Experience Solutions 35,116 35,988 Provider Solutions 150,046 155,011 Unallocated 123,477 108,678 Total assets $ 397,775 $ 396,000 * Segment assets include accounts and unbilled receivables, prepaid and other current assets, other assets, capitalized software development, certain property and equipment, and intangible assets. Cash and cash equivalents and marketable securities are not allocated to individual segments, and are included within Unallocated. A significant portion of property and equipment assets are included within Unallocated. |