Exhibit 99.2
Consolidated Balance Sheets | Amounts in thousands | ||||||||||||||||||||
Unaudited | |||||||||||||||||||||
Last updated February 4, 2009 | Mar 31, | Jun 30, | Sep 30, | Dec 31, | Mar 31, | Jun 30, | Sep 30, | Dec 31, | Mar 31, | Jun 30, | Sep 30, | Dec 31, | Mar 31, | Jun 30, | Sep 30, | Dec 31, | |||||
2005 | 2005 | 2005 | 2005 | 2006 | 2006 | 2006 | 2006 | 2007 | 2007 | 2007 | 2007 | 2008 | 2008 | 2008 | 2008 | ||||||
Assets | |||||||||||||||||||||
Current assets: | |||||||||||||||||||||
Cash and cash equivalents | 33,155 | 30,292 | 39,594 | 40,874 | 42,444 | 30,546 | 38,114 | 39,208 | 44,899 | 33,842 | 33,109 | 43,681 | 44,591 | 52,781 | 51,145 | 51,405 | |||||
Short-term investments | 19,698 | 24,181 | 20,883 | 23,314 | 27,063 | 35,203 | 36,906 | 39,127 | 37,578 | 52,911 | 56,823 | 52,644 | 36,585 | 41,540 | 46,444 | 34,412 | |||||
Accounts receivable | 13,552 | 15,799 | 21,968 | 25,462 | 31,615 | 26,250 | 25,347 | 32,021 | 25,050 | 27,797 | 24,690 | 29,480 | 27,503 | 26,722 | 27,820 | 36,770 | |||||
Term receivables | 13,275 | 14,733 | 14,105 | 15,376 | 17,268 | 19,255 | 22,587 | 23,806 | 20,555 | 15,756 | 13,773 | 13,069 | 9,616 | 8,814 | 6,875 | 5,752 | |||||
Less allowance for doubtful accounts | (1,627) | (1,608) | (1,960) | (2,209) | (2,090) | (2,331) | (3,225) | (2,621) | (2,273) | (2,046) | (2,009) | (1,918) | (2,056) | (2,177) | (2,148) | (2,277) | |||||
Prepaid & other current assets | 1,272 | 1,196 | 1,771 | 1,993 | 2,439 | 2,514 | 2,874 | 2,498 | 3,676 | 4,980 | 5,786 | 5,979 | 6,773 | 7,082 | 7,497 | 7,531 | |||||
Total current assets | 79,325 | 84,593 | 96,361 | 104,810 | 118,739 | 111,437 | 122,603 | 134,039 | 129,485 | 133,240 | 132,172 | 142,935 | 123,012 | 134,762 | 137,633 | 133,593 | |||||
Long-term investments | - | - | - | - | - | - | - | - | - | - | - | - | 17,810 | 11,925 | 4,612 | 4,963 | |||||
Property and equipment, net | 4,842 | 5,375 | 5,597 | 6,451 | 6,632 | 8,620 | 8,470 | 10,073 | 10,715 | 10,494 | 10,451 | 10,856 | 10,807 | 10,798 | 10,377 | 10,141 | |||||
Term receivables, noncurrent | 8,256 | 10,234 | 10,801 | 10,697 | 12,611 | 15,765 | 22,193 | 24,805 | 19,349 | 13,239 | 11,170 | 9,859 | 8,059 | 5,728 | 4,420 | 3,547 | |||||
Intangible and other assets, net | 1,232 | 2,028 | 1,892 | 1,718 | 1,447 | 9,699 | 9,302 | 9,325 | 9,380 | 9,352 | 9,221 | 10,136 | 10,016 | 10,025 | 10,268 | 10,093 | |||||
Total assets | 93,655 | 102,230 | 114,651 | 123,676 | 139,429 | 145,521 | 162,568 | 178,242 | 168,929 | 166,325 | 163,014 | 173,786 | 169,704 | 173,238 | 167,310 | 162,337 | |||||
Liabilities, Preferred Stock and Stockholders' Equity | |||||||||||||||||||||
Current liabilities: | |||||||||||||||||||||
Accounts payable and accrued liabilities | 6,397 | 6,600 | 7,635 | 8,041 | 9,231 | 8,970 | 8,591 | 12,005 | 13,818 | 14,688 | 14,855 | 15,790 | 18,146 | 17,919 | 17,405 | 16,223 | |||||
Commissions and bonuses payable | 1,971 | 2,550 | 3,344 | 2,910 | 3,706 | 3,066 | 4,001 | 4,069 | 2,902 | 2,918 | 2,889 | 5,044 | 3,531 | 4,279 | 4,351 | 5,665 | |||||
Current portion of long-term debt | - | 31 | 29 | 30 | 30 | 35 | 35 | 31 | 32 | 32 | 42 | 43 | 44 | 44 | 45 | 46 | |||||
Deferred revenue | 37,899 | 40,669 | 45,694 | 48,673 | 54,191 | 56,222 | 59,218 | 67,560 | 67,444 | 66,660 | 69,665 | 76,995 | 73,575 | 76,693 | 72,008 | 77,584 | |||||
Total current liabilities | 46,267 | 49,850 | 56,702 | 59,654 | 67,158 | 68,293 | 71,845 | 83,665 | 84,196 | 84,298 | 87,451 | 97,872 | 95,296 | 98,935 | 93,809 | 99,518 | |||||
Deferred revenue, noncurrent | 14,911 | 16,699 | 18,058 | 19,250 | 26,715 | 31,012 | 43,402 | 47,018 | 41,241 | 41,718 | 37,139 | 37,665 | 38,079 | 39,289 | 37,201 | 35,614 | |||||
Long-term debt | - | 131 | 125 | 117 | 109 | 123 | 113 | 85 | 77 | 69 | 79 | 68 | 57 | 45 | 34 | 22 | |||||
Preferred stock | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | |||||
Stockholders' equity (deficit): | |||||||||||||||||||||
Common stock and warrants | 233 | 137 | 138 | 32 | 32 | 32 | 32 | 33 | 33 | 33 | 33 | 33 | 34 | 34 | 34 | 34 | |||||
Additional paid-in capital | 73,042 | 74,479 | 76,339 | 78,312 | 79,536 | 81,856 | 83,428 | 86,069 | 88,064 | 90,750 | 92,486 | 95,377 | 97,107 | 99,187 | 101,337 | 102,662 | |||||
Treasury stock, at cost | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | (13,209) | |||||
Other comprehensive income (loss) | (618) | (445) | (433) | (401) | (393) | (312) | (250) | (332) | (384) | (504) | (551) | (292) | (536) | (787) | (193) | 1,916 | |||||
Accumulated deficit | (40,180) | (38,621) | (36,278) | (33,288) | (33,728) | (35,483) | (36,002) | (38,296) | (44,298) | (50,039) | (53,623) | (56,937) | (60,333) | (63,465) | (64,912) | (64,220) | |||||
Total stockholders' equity | 32,477 | 35,550 | 39,766 | 44,655 | 45,447 | 46,093 | 47,208 | 47,474 | 43,415 | 40,240 | 38,345 | 38,181 | 36,272 | 34,969 | 36,266 | 27,183 | |||||
Total liabilities, preferred stock and | |||||||||||||||||||||
stockholders' equity | 93,655 | 102,230 | 114,651 | 123,676 | 139,429 | 145,521 | 162,568 | 178,242 | 168,929 | 166,325 | 163,014 | 173,786 | 169,704 | 173,238 | 167,310 | 162,337 |
RightNow provides this information as of the "last updated" date above and makes no commitment to subsequently update the information. |
You are encouraged to read RightNow's most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results. |
Consolidated Statements of Operations | |||||||||||||||||||||||||
Unaudited | Amounts in thousands | ||||||||||||||||||||||||
Last updated February 4, 2009 | |||||||||||||||||||||||||
2005 | 2006 | 2007 | 2008 | ||||||||||||||||||||||
Q1 | Q2 | Q3 | Q4 | FY | Q1 | Q2 | Q3 | Q4 | FY | Q1 | Q2 | Q3 | Q4 | FY | Q1 | Q2 | Q3 | Q4 | YTD | ||||||
Revenue: | |||||||||||||||||||||||||
Software, hosting and support | 13,874 | 16,864 | 18,005 | 19,201 | 67,944 | 19,310 | 20,636 | 23,754 | 22,557 | 86,257 | 19,819 | 20,693 | 22,366 | 24,105 | 86,983 | 24,556 | 25,573 | 25,956 | 26,491 | 102,576 | |||||
Professional services | 4,468 | 4,214 | 5,149 | 5,373 | 19,204 | 5,321 | 6,272 | 6,334 | 6,204 | 24,131 | 5,883 | 5,772 | 6,880 | 6,559 | 25,094 | 8,342 | 9,648 | 10,281 | 9,588 | 37,859 | |||||
Total revenue | 18,342 | 21,078 | 23,154 | 24,574 | 87,148 | 24,631 | 26,908 | 30,088 | 28,761 | 110,388 | 25,702 | 26,465 | 29,246 | 30,664 | 112,077 | 32,898 | 35,221 | 36,237 | 36,079 | 140,435 | |||||
Cost of revenue: | |||||||||||||||||||||||||
Software, hosting and support | 2,064 | 2,276 | 2,253 | 2,518 | 9,111 | 2,771 | 3,159 | 3,667 | 3,663 | 13,260 | 4,394 | 4,565 | 4,604 | 4,848 | 18,411 | 5,035 | 5,043 | 5,305 | 5,014 | 20,397 | |||||
Professional services | 2,696 | 2,879 | 3,026 | 3,355 | 11,956 | 4,104 | 4,941 | 4,969 | 5,096 | 19,110 | 5,171 | 5,036 | 5,667 | 6,138 | 22,012 | 7,285 | 7,810 | 8,133 | 7,212 | 30,440 | |||||
Total cost of revenue | 4,760 | 5,155 | 5,279 | 5,873 | 21,067 | 6,875 | 8,100 | 8,636 | 8,759 | 32,370 | 9,565 | 9,601 | 10,271 | 10,986 | 40,423 | 12,320 | 12,853 | 13,438 | 12,226 | 50,837 | |||||
Gross profit | 13,582 | 15,923 | 17,875 | 18,701 | 66,081 | 17,756 | 18,808 | 21,452 | 20,002 | 78,018 | 16,137 | 16,864 | 18,975 | 19,678 | 71,654 | 20,578 | 22,368 | 22,799 | 23,853 | 89,598 | |||||
Operating expenses: | |||||||||||||||||||||||||
Sales and marketing | 9,457 | 10,557 | 11,248 | 11,421 | 42,683 | 13,726 | 14,852 | 16,535 | 16,391 | 61,504 | 15,727 | 15,788 | 16,516 | 17,087 | 65,118 | 16,818 | 17,627 | 16,889 | 16,294 | 67,628 | |||||
Research and development | 2,161 | 2,426 | 2,937 | 2,904 | 10,428 | 3,130 | 3,476 | 3,740 | 4,132 | 14,478 | 4,296 | 4,343 | 4,308 | 4,137 | 17,084 | 4,486 | 4,507 | 4,671 | 4,628 | 18,292 | |||||
General and administrative | 1,410 | 1,586 | 1,627 | 1,822 | 6,445 | 2,056 | 2,709 | 2,333 | 2,480 | 9,578 | 2,860 | 3,178 | 2,680 | 2,782 | 11,500 | 3,516 | 3,890 | 3,215 | 2,994 | 13,615 | |||||
Total operating expenses | 13,028 | 14,569 | 15,812 | 16,147 | 59,556 | 18,912 | 21,037 | 22,608 | 23,003 | 85,560 | 22,883 | 23,309 | 23,504 | 24,006 | 93,702 | 24,820 | 26,024 | 24,775 | 23,916 | 99,535 | |||||
Operating income (loss) | 554 | 1,354 | 2,063 | 2,554 | 6,525 | (1,156) | (2,229) | (1,156) | (3,001) | (7,542) | (6,746) | (6,445) | (4,529) | (4,328) | (22,048) | (4,242) | (3,656) | (1,976) | (63) | (9,937) | |||||
Interest and other income (expense), net | 292 | 331 | 440 | 583 | 1,646 | 672 | 768 | 740 | 884 | 3,064 | 828 | 885 | 1,004 | 966 | 3,683 | 938 | 519 | 552 | 687 | 2,696 | |||||
Income (loss) before income taxes | 846 | 1,685 | 2,503 | 3,137 | 8,171 | (484) | (1,461) | (416) | (2,117) | (4,478) | (5,918) | (5,560) | (3,525) | (3,362) | (18,365) | (3,304) | (3,137) | (1,424) | 624 | (7,241) | |||||
(Provision) benefit for income taxes | (45) | (126) | (160) | (147) | (478) | 44 | (294) | (103) | (177) | (530) | (84) | (181) | (59) | 48 | (276) | (92) | 5 | (23) | 68 | (42) | |||||
Net income (loss) | 801 | 1,559 | 2,343 | 2,990 | 7,693 | (440) | (1,755) | (519) | (2,294) | (5,008) | (6,002) | (5,741) | (3,584) | (3,314) | (18,641) | (3,396) | (3,132) | (1,447) | 692 | (7,283) | |||||
Net income (loss) per share: | |||||||||||||||||||||||||
Basic | $ 0.03 | $ 0.05 | $ 0.08 | $ 0.09 | $ 0.25 | $ (0.01) | $ (0.05) | $ (0.02) | $ (0.07) | $ (0.16) | $ (0.18) | $ (0.17) | $ (0.11) | $ (0.10) | $ (0.56) | $ (0.10) | $ (0.09) | $ (0.04) | $ 0.02 | $ (0.22) | |||||
Diluted | $ 0.02 | $ 0.05 | $ 0.07 | $ 0.09 | $ 0.23 | $ (0.01) | $ (0.05) | $ (0.02) | $ (0.07) | $ (0.16) | $ (0.18) | $ (0.17) | $ (0.11) | $ (0.10) | $ (0.56) | $ (0.10) | $ (0.09) | $ (0.04) | $ 0.02 | $ (0.22) | |||||
Shares used in the computation: | |||||||||||||||||||||||||
Basic | 29,816 | 30,232 | 30,802 | 31,652 | 30,631 | 31,943 | 32,172 | 32,316 | 32,529 | 32,241 | 32,858 | 32,983 | 33,094 | 33,371 | 33,078 | 33,532 | 33,582 | 33,640 | 32,692 | 33,362 | |||||
Diluted | 33,559 | 33,367 | 33,667 | 34,199 | 33,695 | 31,943 | 32,172 | 32,316 | 32,529 | 32,241 | 32,858 | 32,983 | 33,094 | 33,371 | 33,078 | 33,532 | 33,582 | 33,640 | 33,204 | 33,362 | |||||
Supplemental information of stock-based | |||||||||||||||||||||||||
compensation expense included in: | |||||||||||||||||||||||||
Cost of software, hosting and support | - | - | - | - | - | 38 | 55 | 52 | 48 | 193 | 58 | 79 | 84 | 67 | 288 | 77 | 79 | 87 | 80 | 323 | |||||
Cost of professional services | - | - | - | - | - | 97 | 137 | 124 | 113 | 471 | 125 | 149 | 217 | 156 | 647 | 153 | 165 | 158 | 162 | 638 | |||||
Sales and marketing | - | - | - | - | - | 366 | 535 | 529 | 499 | 1,929 | 658 | 731 | 542 | 333 | 2,264 | 538 | 595 | 738 | 583 | 2,454 | |||||
Research and development | - | - | - | - | - | 159 | 233 | 230 | 212 | 834 | 226 | 289 | 166 | 206 | 887 | 235 | 242 | 252 | 240 | 969 | |||||
General and administrative | - | - | - | - | - | 123 | 718 | 179 | 181 | 1,201 | 235 | 743 | 199 | 208 | 1,385 | 263 | 816 | 297 | 265 | 1,641 | |||||
Total stock-based compensation | - | - | - | - | - | 783 | 1,678 | 1,114 | 1,053 | 4,628 | 1,302 | 1,991 | 1,208 | 970 | 5,471 | 1,266 | 1,897 | 1,532 | 1,330 | 6,025 |
RightNow provides this information as of the "last updated" date above and makes no commitment to subsequently update the information. |
You are encouraged to read RightNow's most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results. |
Consolidated Statements of Cash Flow | Amounts in thousands | ||||||||||||||||||||||||
Unaudited | |||||||||||||||||||||||||
Last updated February 4, 2009 | 2005 | 2006 | 2007 | 2008 | |||||||||||||||||||||
Q1 | Q2 | Q3 | Q4 | FY | Q1 | Q2 | Q3 | Q4 | FY | Q1 | Q2 | Q3 | Q4 | FY | Q1 | Q2 | Q3 | Q4 | YTD | ||||||
Operating activities | |||||||||||||||||||||||||
Net income (loss) | 801 | 1,559 | 2,343 | 2,990 | 7,693 | (440) | (1,755) | (519) | (2,294) | (5,008) | (6,002) | (5,741) | (3,584) | (3,314) | (18,641) | (3,396) | (3,132) | (1,447) | 692 | (7,283) | |||||
Noncash adjustments: | |||||||||||||||||||||||||
Depreciation and amortization | 742 | 828 | 892 | 944 | 3,406 | 1,105 | 1,337 | 1,556 | 1,683 | 5,681 | 1,675 | 1,880 | 1,869 | 1,842 | 7,266 | 1,954 | 1,956 | 1,956 | 1,905 | 7,771 | |||||
Provision for losses on accounts receivable | 52 | (8) | 216 | 161 | 421 | (248) | 7 | 292 | 255 | 306 | (69) | 13 | 401 | 39 | 384 | 89 | 26 | 64 | 33 | 212 | |||||
Stock-based compensation expense | - | - | - | 783 | 1,678 | 1,114 | 1,053 | 4,628 | 1,302 | 1,991 | 1,208 | 970 | 5,471 | 1,266 | 1,897 | 1,532 | 1,330 | 6,025 | |||||||
Changes in operating accounts: | |||||||||||||||||||||||||
Receivables | (2,402) | (5,866) | (6,072) | (4,796) | (19,136) | (9,798) | 1,386 | (8,117) | (10,958) | (27,487) | 15,427 | 8,224 | 6,933 | (3,032) | 27,552 | 7,447 | 4,062 | 1,143 | (7,878) | 4,774 | |||||
Prepaid and other current assets | (44) | 67 | (609) | (208) | (794) | (167) | 8 | (225) | 193 | (191) | (1,471) | (1,612) | (803) | (1,143) | (5,029) | (852) | (804) | (1,168) | (900) | (3,724) | |||||
Accounts payable and accrued liabilities | 984 | 373 | 1,071 | 502 | 2,930 | 1,191 | (638) | (373) | 3,277 | 3,457 | 1,748 | 810 | 89 | 1,041 | 3,688 | 2,292 | (257) | 42 | (720) | 1,357 | |||||
Commissions and bonusses payable | (663) | 588 | 807 | (423) | 309 | 787 | (752) | 932 | 58 | 1,025 | (1,171) | (1) | (47) | 2,176 | 957 | (1,523) | 742 | 166 | 1,545 | 930 | |||||
Deferred revenue | 3,819 | 4,941 | 6,523 | 4,484 | 19,767 | 12,976 | 5,349 | 15,184 | 11,273 | 44,782 | (6,056) | (814) | (2,143) | 8,407 | (606) | (3,434) | 4,001 | (3,566) | 7,168 | 4,169 | |||||
Other | (50) | 82 | 77 | 190 | 299 | (137) | 244 | (8) | (249) | (150) | (23) | 13 | (130) | 132 | (8) | (173) | 83 | (52) | 635 | 493 | |||||
Cash provided (used) by operating activities | 3,239 | 2,564 | 5,248 | 3,844 | 14,895 | 6,052 | 6,864 | 9,836 | 4,291 | 27,043 | 5,360 | 4,763 | 3,793 | 7,118 | 21,034 | 3,670 | 8,574 | (1,330) | 3,810 | 14,724 | |||||
Investing activities | |||||||||||||||||||||||||
Acquistion of property and equipment | (1,078) | (1,070) | (1,124) | (1,697) | (4,969) | (1,140) | (2,770) | (1,020) | (2,828) | (7,758) | (1,987) | (1,351) | (1,523) | (2,436) | (7,297) | (1,509) | (1,524) | (1,311) | (1,427) | (5,771) | |||||
Business acquisitions | - | (1,012) | (23) | (10) | (1,045) | - | (8,731) | - | - | (8,731) | - | - | - | - | - | - | - | - | - | - | |||||
Change in investments, net | 11,488 | (4,483) | 3,298 | (2,431) | 7,872 | (3,749) | (8,140) | (1,638) | (2,285) | (15,812) | 1,549 | (15,333) | (3,912) | 4,179 | (13,517) | (1,970) | 748 | 2,218 | 12,435 | 13,431 | |||||
Other | - | - | 8 | - | 8 | (10) | - | (3) | (13) | (29) | (32) | 98 | 17 | (55) | (15) | (12) | 2 | 4 | (21) | ||||||
Cash provided (used) for investing activities | 10,410 | (6,565) | 2,159 | (4,138) | 1,866 | (4,899) | (19,641) | (2,658) | (5,116) | (32,314) | (467) | (16,716) | (5,337) | 1,760 | (20,759) | (3,494) | (788) | 909 | 11,012 | 7,639 | |||||
Financing activities | |||||||||||||||||||||||||
Net proceeds from (payments on) long-term debt | - | - | 154 | (7) | 147 | (7) | (7) | (9) | (32) | (55) | (7) | (8) | (10) | (10) | (35) | (11) | (11) | (11) | (10) | (43) | |||||
Proceeds from issuance of stock: | |||||||||||||||||||||||||
Common stock issued under employee benefit plans | 588 | 1,217 | 1,767 | 1,706 | 5,278 | 432 | 567 | 363 | 1,359 | 2,721 | 643 | 536 | 509 | 1,966 | 3,653 | 414 | 234 | 618 | 130 | 1,396 | |||||
Common stock repurchase (Treasury) | - | - | - | - | - | - | - | - | (13,209) | (13,209) | |||||||||||||||
Other | - | - | - | - | - | - | - | - | 400 | 400 | 49 | 160 | 19 | (45) | 183 | 53 | (53) | - | (135) | (135) | |||||
Cash provided (used) by financing activities | 588 | 1,217 | 1,921 | 1,699 | 5,425 | 425 | 560 | 354 | 1,727 | 3,066 | 685 | 688 | 518 | 1,911 | 3,801 | 456 | 170 | 607 | (13,224) | (11,991) | |||||
�� | |||||||||||||||||||||||||
Effect of foreign exchange rates | (26) | (79) | (26) | (125) | (256) | (8) | 319 | 36 | 192 | 539 | 113 | 208 | 293 | (217) | 397 | 278 | 234 | (1,822) | (1,338) | (2,648) | |||||
Net change in cash and cash equivalents | 14,211 | (2,863) | 9,302 | 1,280 | 21,930 | 1,570 | (11,898) | 7,568 | 1,094 | (1,666) | 5,691 | (11,057) | (733) | 10,572 | 4,473 | 910 | 8,190 | (1,636) | 260 | 7,724 | |||||
Cash and cash equivalents at beginning of period | 18,944 | 33,155 | 30,292 | 39,594 | 18,944 | 40,874 | 42,444 | 30,546 | 38,114 | 40,874 | 39,208 | 44,899 | 33,842 | 33,109 | 39,208 | 43,681 | 44,591 | 52,781 | 51,145 | 43,681 | |||||
Cash and cash equivalents at end of period | 33,155 | 30,292 | 39,594 | 40,874 | 40,874 | 42,444 | 30,546 | 38,114 | 39,208 | 39,208 | 44,899 | 33,842 | 33,109 | 43,681 | 43,681 | 44,591 | 52,781 | 51,145 | 51,405 | 51,405 |
RightNow provides this information as of the "last updated" date above and makes no commitment to subsequently update the information. |
You are encouraged to read RightNow's most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results. |
Supplemental Data Sheet | Amounts in thousands | ||||||||||||||||||||||||
Unaudited | 2005 | 2006 | 2007 | 2008 | |||||||||||||||||||||
Last updated February 4, 2009 | Q1 | Q2 | Q3 | Q4 | FY | Q1 | Q2 | Q3 | Q4 | FY | Q1 | Q2 | Q3 | Q4 | YTD | Q1 | Q2 | Q3 | Q4 | YTD | |||||
Revenue | Recurring | 10,624 | 10,791 | 11,695 | 12,946 | 46,056 | 13,977 | 15,083 | 16,710 | 17,678 | 63,448 | 19,225 | 20,341 | 21,813 | 23,541 | 84,920 | 24,412 | 25,459 | 25,917 | 26,476 | 102,264 | ||||
Mix | Perpetual | 3,250 | 6,073 | 6,310 | 6,255 | 21,888 | 5,333 | 5,553 | 7,044 | 4,879 | 22,809 | 594 | 352 | 553 | 564 | 2,063 | 144 | 114 | 39 | 15 | 312 | ||||
(in thousands) | Professional services | 4,468 | 4,214 | 5,149 | 5,373 | 19,204 | 5,321 | 6,272 | 6,334 | 6,204 | 24,131 | 5,883 | 5,772 | 6,880 | 6,559 | 25,094 | 8,342 | 9,648 | 10,281 | 9,588 | 37,859 | ||||
Total | 18,342 | 21,078 | 23,154 | 24,574 | 87,148 | 24,631 | 26,908 | 30,088 | 28,761 | 110,388 | 25,702 | 26,465 | 29,246 | 30,664 | 112,077 | 32,898 | 35,221 | 36,237 | 36,079 | 140,435 | |||||
Revenue | Recurring | 58% | 51% | 51% | 53% | 53% | 56% | 56% | 56% | 61% | 57% | 75% | 77% | 74% | 77% | 76% | 75% | 73% | 72% | 73% | 73% | ||||
Mix | Perpetual | 18% | 29% | 27% | 25% | 25% | 22% | 21% | 23% | 17% | 21% | 2% | 1% | 2% | 2% | 2% | 0% | 0% | 0% | 0% | 0% | ||||
(% of total) | Professional services | 24% | 20% | 22% | 22% | 22% | 22% | 23% | 21% | 22% | 22% | 23% | 22% | 24% | 21% | 22% | 25% | 27% | 28% | 27% | 27% | ||||
Revenue by | Americas | 13,757 | 16,652 | 17,291 | 16,710 | 64,410 | 17,368 | 20,072 | 23,847 | 21,235 | 82,522 | 18,472 | 18,908 | 20,687 | 21,473 | 79,540 | 22,357 | 23,384 | 25,187 | 26,712 | 97,640 | ||||
Geography | Europe | 2,751 | 3,372 | 3,752 | 5,652 | 15,527 | 5,014 | 5,335 | 4,732 | 5,520 | 20,601 | 5,359 | 5,321 | 5,958 | 6,923 | 23,561 | 8,066 | 8,876 | 8,082 | 6,922 | 31,946 | ||||
(in thousands) | Asia Pacific | 1,834 | 1,054 | 2,111 | 2,212 | 7,211 | 2,249 | 1,501 | 1,509 | 2,006 | 7,265 | 1,871 | 2,236 | 2,601 | 2,268 | 8,976 | 2,475 | 2,961 | 2,968 | 2,445 | 10,849 | ||||
Revenue by | Americas | 75% | 79% | 75% | 68% | 74% | 71% | 74% | 79% | 74% | 74% | 72% | 72% | 71% | 70% | 71% | 67% | 67% | 70% | 74% | 69% | ||||
Geography | Europe | 15% | 16% | 16% | 23% | 18% | 20% | 20% | 16% | 19% | 19% | 21% | 20% | 20% | 23% | 21% | 25% | 25% | 22% | 19% | 23% | ||||
(% of total) | Asia Pacific | 10% | 5% | 9% | 9% | 8% | 9% | 6% | 5% | 7% | 7% | 7% | 8% | 9% | 7% | 8% | 8% | 8% | 8% | 7% | 8% | ||||
Deferred | Current | 37,899 | 40,669 | 45,694 | 48,673 | 54,191 | 56,222 | 59,218 | 67,560 | 67,444 | 66,660 | 69,665 | 76,995 | 73,575 | 76,693 | 72,008 | 77,584 | ||||||||
Revenue | Non-current | 14,911 | 16,699 | 18,058 | 19,250 | 26,715 | 31,012 | 43,402 | 47,018 | 41,241 | 41,718 | 37,139 | 37,665 | 38,079 | 39,289 | 37,201 | 35,614 | ||||||||
(in thousands) | Total | 52,810 | 57,368 | 63,752 | 67,923 | 80,906 | 87,234 | 102,620 | 114,578 | 108,685 | 108,378 | 106,804 | 114,660 | 111,654 | 115,982 | 109,209 | 113,198 | ||||||||
Term Receivables | Current | 13,275 | 14,733 | 14,105 | 15,376 | 17,268 | 19,255 | 22,587 | 23,806 | 20,555 | 15,756 | 13,773 | 13,069 | 9,616 | 8,814 | 6,875 | 5,752 | ||||||||
(in thousands) | Non-current | 8,256 | 10,234 | 10,801 | 10,697 | 12,611 | 15,765 | 22,193 | 24,805 | 19,349 | 13,239 | 11,170 | 9,859 | 8,059 | 5,728 | 4,420 | 3,547 | ||||||||
Total | 21,531 | 24,967 | 24,906 | 26,073 | 29,879 | 35,020 | 44,780 | 48,611 | 39,904 | 28,995 | 24,943 | 22,928 | 17,675 | 14,542 | 11,295 | 9,299 | |||||||||
Net Deferred | Current | 24,624 | 25,936 | 31,589 | 33,297 | 36,923 | 36,967 | 36,631 | 43,754 | 46,889 | 50,904 | 55,892 | 63,926 | 63,959 | 67,879 | 65,133 | 71,832 | ||||||||
Revenue | Non-current | 6,655 | 6,465 | 7,257 | 8,553 | 14,104 | 15,247 | 21,209 | 22,213 | 21,892 | 28,479 | 25,969 | 27,806 | 30,020 | 33,561 | 32,781 | 32,067 | ||||||||
(in thousands) | Total | 31,279 | 32,401 | 38,846 | 41,850 | 51,027 | 52,214 | 57,840 | 65,967 | 68,781 | 79,383 | 81,861 | 91,732 | 93,979 | 101,440 | 97,914 | 103,899 | ||||||||
Customers | New | 60 | 80 | 92 | 80 | 312 | 97 | 261 | 83 | 79 | 520 | 62 | 74 | 60 | 60 | 256 | 64 | 73 | 68 | 59 | 264 | ||||
Total (~) | 1,300 | 1,300 | 1,400 | 1,500 | 1,500 | 1,700 | 1,800 | 1,800 | 1,800 | 1,800 | 1,800 | 1,800 | 1,800 | 1,900 | 1,900 | 1,900 | |||||||||
Interactions (in millions) | 166 | 176 | 188 | 214 | 744 | 281 | 223 | 261 | 285 | 1,050 | 352 | 332 | 347 | 436 | 1,467 | 463 | 477 | 576 | 583 | 2,099 | |||||
Employees | Worldwide | 438 | 490 | 494 | 530 | 578 | 649 | 654 | 658 | 679 | 698 | 691 | 686 | 718 | 765 | 777 | 737 |
RightNow provides this information as of the "last updated" date above and makes no commitment to subsequently update the information. |
You are encouraged to read RightNow's most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results. |